
How to fix glitchy Hardware Control Buttons in
Wacom Cintiq 24HD
This guide will show you how to delete the Hardware Control Buttons, if you are Wacom is going
haywire.
Written By: DIY Security Guy
How to fix glitchy Hardware Control Butto…
Draft: 2016-06-16Guide ID: 62892 -
This document was generated on 2020-11-23 08:14:52 PM (MST).
© iFixit — CC BY-NC-SA www.iFixit.com Page 1 of 8

INTRODUCTION
If your Wacom is doing something like this: https://www.youtube.com/watch?v=XP6V8eya...
You will be disassembling your Wacom tablet and disconnecting a tiny ribbon cable.
TOOLS:
Phillips #2 Screwdriver (1)
Flathead 3/32" or 2.5 mm Screwdriver (1)
Tweezers (1)
Pallet Knife (1)
How to fix glitchy Hardware Control Butto…
Draft: 2016-06-16Guide ID: 62892 -
This document was generated on 2020-11-23 08:14:52 PM (MST).
© iFixit — CC BY-NC-SA www.iFixit.com Page 2 of 8

Step 1 — Confirm hardware issue
Confirm your buttons are not
working by opening the diagnostics
(Wacom Tablet Properties
application -> About -> Diagnose.
In my case, I didn't do this. In
frustration, I just started on the
teardown. So it is possible this issue
is caused by software and not
hardware, but rest assured, this fix
will work for either situation.
Step 2 — PREPARE
Start off with a strudy and clean
workspace.
How to fix glitchy Hardware Control Butto…
Draft: 2016-06-16Guide ID: 62892 -
This document was generated on 2020-11-23 08:14:52 PM (MST).
© iFixit — CC BY-NC-SA www.iFixit.com Page 3 of 8