Vtech VT 20-2481 User Manual

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid

cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen

sink, or swimming pool).

5. Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided

for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.

7. This product should be operated only from the type of power source

indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product

where the cord will be abused by persons walking on it.

9. Never push objects of any kind into this product through cabinet slots

as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product.

Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassemb-ling can cause electric shock when the appliance is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the

risk of fire or electric shock.

Introduction

12. Unplug this product from the wall outlet and contact Vtech customer

support under the following conditions:

A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work

to restore the product to normal operation. E. If the product has been dropped and the cabinet has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lighting.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

STOP!!

If you have questions about this product, or if you're having difficulty with setup or operation, do not return your phone to the store. Call our Customer Support Center at:

The GIGAPHONE is an advanced cordless telephone that operates in the

2.4GHz frequency range. Your GIGAPHONE is capable of supporting up to a maximum of 8 Handsets. Using additional Handsets, several people can be using the cordless system at the same time. Some examples:

• 2 Handsets conferenced on a Line 1 call; while 2 additional Handsets are conferenced on a Line 2 call.

• 2 Handsets conferenced on a Line 1 call; while another Handset is in Intercom mode with the Base Unit.

• 1 Handset on Line 1; a different Handset in Intercom mode with the Base Unit; 2 additional Handsets are conferenced on Line 2.

This manual is designed to familiarize you with the GIGAPHONE cordless telephone. We strongly recommend you read the manual before using your phone.

To order additional system Handsets (model# VT20-2420), battery packs, or headsets, call VTech Communications Inc at 1-800-595-9511.

MENU DRIVEN DISPLAYS

The VT20-2481 Handset and Base feature a user-friendly display, making it easy to access the many features of this multi-Handset, cordless system. The three black keys, found directly below the LCD screen, are called soft keys. They are called this because their functions change depending on what you're doing-making a call, reviewing Caller ID, adding a name and number to your Phone Book, etc.

For example, when the Handset is in the idle mode, the LCD display:

1-800-595-9511

In Canada, call 1-800-267-7377

In this case, the 3 soft keys access REDIAL, MENU and MEMORY. When the Handset is active, the LCD displays:

In this case, the 3 soft keys access VOLUME, HOLD and MUTE.

Parts Check List

The Handset Layout

1. Handset

2. Base Unit

3. Belt Clip

5. Battery Pack

6. Telephone Cords(long x 2)

7. Owner's Manual

4. AC Power Adapter

To purchase replacement battery packs, call VTech Communications Inc at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377.

1. Antenna

OWNER'S MANUAL

2. New Messages Indicator

3. Earpiece

4. Headset Jack (2.5mm)

5. Scroll Keys

6. Line 1 and Line 2 (Flash)

7. Dialing Keys (0-9, , #)

8. Handsfree Speakerphone

9. LCD Display

10. Select/OK

11. Off (Clear)

12. Battery Compartment (back

of Handset)

13. Volume

14. Intercom/Transfer

15. Microphone

Setup

8L55

Getting Started

The Base Unit Layout

Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the base unit.

2 3

4 5

12 13 14 15

To AC outlet

6 7 8 9

8L55

1. Itad On/Off

2. Record

3. Erase

4. Repeat

5. Spare Battery Indicator

6. Charging Contacts

7. Handset Charging Indicator

8. Mailboxes

9. Headset Key

10. Flash

11. LCD Display

12. Scroll Keys

13. Volume Keys

14. Intercom

15. Select/Clear

16. Skip

17. Dialing Keys (0-9, , #)

18. LINE 1/LINE 2 Keys

19. Speakerphone Key

20. Mute

21. Data Jack

22. Line 2 Jack

23. LINE 1/LINE 1 + LINE 2 Jack

24. Headset Jack

25. Spare Battery Drawer

26. DC Connector

27. Spare Battery Release

18 19 20

To telephone socket outlet

Connecting to the telephone lines Your 2-Line GIGAPHONE will work fine even if you only have one telephone line. We recommend connecting the modular telephone cord to the jack labeled LINE 1 / L1 + L2, located on the bottom of the Base Unit. Here are steps for connecting 2 lines:

If you have 2 Lines coming out of a Single Wall Jack: Connect a 4-wire (RJ-14) modular phone cord between the wall jack and the phone jack labeled L1 / L1 + L2.

If you have 2 Lines, each coming out of Separate Wall Jacks: Connect a modular phone cord from the wall jack you want to designate as your LINE 1, to the LINE 1 / L1 + L2 jack on the bottom of the Base Unit. Next, connect a phone cord from the remaining wall jack to the LINE 2 jack on the Base Unit.

Data Port

Your 2-Line GIGAPHONE has a Data Port on the back of the Base Unit. This port provides an easy way to connect your fax machine, laptop computer, modem or other telephone device for direct access to LINE 2.

The Data Port only provides access to Line 2, so you must have an active line connected to the LINE 2 jack on the bottom of the Base Unit. Connect a modular phone cord from the Data Port (look for the small door marked

DATA on the back of the Base Unit) to your fax, laptop, etc. NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel

phone, your 20-2481, or a Call Waiting ID alert may interrupt the data transmission.

AC adapter

Examples of 1-Line and 2-Line Cords

RJ-11 One line cord

To telephone jack

RJ-14 2 line cord

Installation of Battery Pack in Handset

Charging Of Handset Battery Pack

Follow the steps below:

1. Remove the battery cover by

pressing on the indent and sliding downward.

2. Place the new battery pack in

Getting Started

the handset with the metal contacts aligned with the charge contacts in the battery compartment.

3. Replace the battery cover by

sliding it upwards.

4. If the new battery pack is not

already charged, place the handset in the base unit, or a remote charging stand, and allow it to charge for 12 hours. After initial charge, a maintenance charge of 8 hours should be sufficient.

The original Handset that is shipped with your GIGAPHONE system will be automatically registered to the Base. This Handset is HANDSET 1.

As you register additional Handsets to the system, they will be assigned extension numbers in the following order: HANDSET 2, HANDSET 3, HANDSET 4, etc.

Whenever a charged Handset battery pack is installed, the Handset will automatically begin SEARCHING FOR BASE (if previously registered), or it will prompt you to ENTER BASE ID to register the new Handset. See Registration and Operation for details.

Charging Of Handset Battery Pack

The Handset of your GIGAPHONE cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit.

You should charge the battery pack for 12 hours when you first receive your phone. You'll know the battery pack needs charging when:

• The low battery message is displayed :

• The handset seems completely dead, the LCD is completely clear and does not activate when you press the keys.

IMPORTANT:

1. Do not dispose of a battery pack in a fire, the cell may explode.

2. Do not open or mutilate the battery pack. Toxic substances may be

released, causing harm to eyes or skin.

3. Exercise care in handling battery packs in order to prevent an accidental

short of the charge contacts, potentially causing the battery pack to overheat.

4. Do not dispose of this battery pack into household garbage. Contact your

local recycling organization for recommended disposal sites.

Getting Started

Dial Tone

Spare Battery Charger/Power Backup Function

Checking for Dial Tone

After the battery is charged press a LINE Key on the Handset. PHONE ON will appear on the handset display, and you will hear dial tone. If not, see In Case of Difficulty.

Getting Started

Tone/Pulse Selection

Your GIGAPHONE is set for TONE dialing. See Handset and Base Settings- SELECT TONE/PULSE AT THE BASE UNIT for details.

CAUTION: Use only the Vtech power supply provided with your cordless phone.

IMPORTANT: FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM:

1. Choose a central location for your Base Unit.

2. Install your Base Unit and Extension Handsets away from electronic equipment, such as personal computers, television sets and microwave ovens.

3. In locations where there are multiple cordless

telephones, separate base units as much as

possible.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

The GIGAPHONE uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure. With the a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset for up to one hour. During Power Backup mode, you will not be able to use the Base Unit.

The spare battery pack can also be used to replace a drained handset battery, ensuring uninterrupted use.

NOTE :

When using the GIGAPHONE during Power Backup mode, audio quality may be compromised due to reduced power availability.

1. Open the spare battery charger

by pressing the release button, located on the left-hand side of

8L55

the Base Unit. A drawer will open to reveal the spare battery compartment.

2. Place a battery pack in the

drawer with the charge contacts facing up and to the right.

3. Push the drawer closed.

The spare battery takes 24 hours to fully charge a drained battery.

Getting Started

BEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THE PROTECTIVE FILM, COVERING THE DISPLAY.

BATTERY

CAUTION: TO

INSTALL THIS

REDUCE RISK OF FIRE,

SIDE UP

USE ONLY VTECH

80-5017-00-00

Registration and Operation

Registration And Operation Of The VTech VT20-2420 Accessory Handset

Your VTech GIGAPHONE system can operate up to 8 Handsets. The VTECH accessory Handset consists of the following:

Gettng Started

Setup Of The VT20-2420

Accessory Handset

1. Plug the AC power adapter into

an electrical outlet.

2. Remove the Handset battery

cover by pressing on the indent and sliding downward.

3. Place the new battery pack in

the Handset, with the metal contacts aligned with the charge

contacts in the battery compartment.

4. Replace the battery cover by

sliding it upward.

5. Place the Handset in the Charge

Cradle, and allow it to charge for 12 hours. After the initial

charge, a maintenance charge of 8 hours should be sufficient.

Enter Base ID Code

1. After charging the Handset, remove it from its Charge Cradle; the screen will display:

alternating with this screen:

2. If, after charging the Handset, you see:

3. Press NEW. You will now see the ENTER BASE ID screen as described in step 1.

4. Find the BASE ID Code by doing the following: (the Base must be in idle (OFF) mode)

A. At the Base, press MENU B. Scroll down to DISPLAY BASE-ID C. Press OK. The Base screen will

display the 15-digit ID Code. Afterwards, it will return the idle screen.

5. Enter the 15-digit Base ID Code into the Handset; then press OK.

6. Wait approximately 15 to 60 seconds. You will hear confirmation beeps from the Base and Handset. The newly registered Handset will now assign itself the lowest handset number not previously assigned to a different system Handset (1 through 8).

7. If the Handset displays REJECTED BY BASE or continues to display SEARCHING FOR BASE for well beyond 60 seconds, try the registration process again by repeating the above steps.

Congratulations! You can now enjoy the benefits of your 2-Line VTECH MultiHandset system.

MENUNEW

Getting Started

Handset and Base Indicators

Handset and Base Icons

Icon

Basic Operation

Description

Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 02 indicates that Base (0) and Handset 2 are on a call on Line

1. Intercom indicator On steady with the extension numbers currently on an intercom call. For example, 02 indicates that the Base and Handset 2 are on an intercom call.

Mailboxes In Use Indicator On steady when the mailboxes are in use. For example, indicates that the Base mailboxes are in use.

Battery indicator (only in Handset) Cycles (Low, Medium, and High) when Handset battery is charging. Flashes when a low battery condition is detected.

Enhanced Mode indicator On steady when active Handset or Base is in Enhanced mode.

Mute indicator On steady when the Handset or Base microphone is muted.

Hold indicator On steady when the line is on hold.

Handset LEDs

LED NEW

MESSAGES

Base LEDs

LED

MAILBOX LI/ MAILBOX L2

Line 1 Line 2

Handset Charging

Mute Speakerphone

Spare Battery

Description

• Green light at the top of the Handset blinks to indicate that you have new messages in your Mailboxes.

Description

• Flashes to indicate that you have new messages. Glows steadily when there are previously played messages stored in the mailbox.

• Lights when line is being used by the GIGAPHONE system.

• Flashes when another telephone on the same line (parallel extension) is in use.

• Flashes when a call is placed on HOLD.

• Lights whenever the Handset is placed in the Base Unit charging cradle.

• Lights when Base microphone is muted.

• Lights when Base Speakerphone is in use.

• Lights when a spare battery pack is charging in the Base Unit charger.

Basic Operation

Handset Registration indicator(only in Handset)

FF is displayed when a Handset is either not registered, or

is searching for a Base unit.

Headset

• Lights when the HEADSET option is in use on the Base Unit.

Soft Menu Functions

Call History (Caller ID)

The GIGAPHONE has an advanced design that uses a menu structure and soft keys to access all of the built-in features.

Example of the idle mode display:

RDL (Redial)

Press RDL to display the last 5 telephone numbers dialed. The number on the top line is the most recent number dialed.

• Use the scroll keys to select the desired the number.

• To dial the number, you can simply press a LINE or the HANDSFREE

key.

• You can erase a redial number by scrolling until it is highlighted, then

press SELECT, and then ERASE.

• You can save a redial number to phone book memory by scrolling until

it is highlighted, then press SELECT, and then press SAVE. Then add a NAME to your entry by following the instructions under Number/Name.

HANDSET MENU

Basic Operation

With the Handset in the idle (OFF) mode, press the MENU key to access the following options:

• CALL HISTORY (Caller ID)

• MAILBOXES

• HANDSET SETTINGS

• REGISTER

Use the scroll keys to select the desired option, then press OK. Press the OFF/CLEAR key to step back through the menu structure. Press and hold the OFF/CLEAR key to return to the idle menu.

BASE UNIT MENU

With the Base Unit in the idle (OFF) mode, press the MENU key to access the following options:

• CALL HISTORY (Caller ID)

• MAILBOXES

• SETUP BASE

• DISPLAY BASE-ID

Press the CLEAR key to step back through the menu structure. Press and hold the CLEAR key to immediately return to the idle menu.

To Store a

Caller ID - Call Waiting ID

Your GIGAPHONE is capable of displaying the name and/or number of the party calling before you answer the phone (Caller ID). It is also capable of displaying Caller ID information in conjunction with a Call Waiting alert signal (Call Waiting Caller ID). With Call Waiting Caller ID, the Caller ID data is displayed so you can decide whether to answer the incoming call, or continue with your current conversation.

As new Caller ID/Call Waiting ID are received, your Handset and Base displays will alert to the new, Caller ID records, for example:

The number of new calls displayed on each system Handset and Base may not be the same. If, for example, you answer a call on Handset 2, that Handset will not count the Caller ID information for that call as new. However, the other registered Handsets and Base displays will consider it a new call, and add it to the NEW CALLS total.

After you review all new Caller ID records, the NEW CALLS status will be turned off.

The following information explains how to access Caller ID records(Call

History):

From Handset or Base:

• From the idle (OFF) mode, press MENU. CALL HISTORY is highlighted. Press

OK.

The Caller ID information of the most recent inbound call will be displayed:

• For example: if the call was from Line 1:

• To view other Caller ID records, use the scroll keys. You can scroll from newest to oldest record by using the scroll key, or from oldest to newest by using the scroll key.

• To dial the displayed number, press the desired LINE key.

• If you need to dial the number differently than how it is displayed, press MENU.

DIAL OPTION * is highlighted. Press OK.

• Scroll to the desired dialing option, then press DIAL or the desired LINE key to dial the phone number.

Basic Operation

+ 20 hidden pages