Vtech tz2551-01 User Manual

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

3.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).

5.Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6.Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.

7.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8.Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10.To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used.

11.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

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Important Safety Instructions

12.Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

A.When the power supply cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work by an authorized technician to restore the product to normal operation.

E.If the product has been dropped and the cabinet has been damaged.

F.If the product exhibits a distinct change in performance.

13.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

14.Do not use the telephone to report a gas leak in the vicinity of the leak.

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Before You Begin

Enhanced 2.4GHz Technology - Dual Band transmission combines the best of 2.4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones.

About Caller Identification (Caller ID)

This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider.

Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your phone service provider if:

•You have both Caller ID and Call Waiting, but as separate services (you may need combined service)

•You have only Caller ID service, or only Call Waiting service.

•You don’t subscribe to any Caller ID or Call Waiting services.

You can use this product with regular Caller ID service, and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.

There are fees for Caller ID services, and they may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

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Before You Begin

Parts Check List:

1.	Base Unit	5.	Battery Pack
2.	Handset	6.	Belt Clip
3.	AC Power Adaptor	7.	User’s Manual
4.	Telephone Line Cord

To purchase replacement battery packs, call VTech Communications, Inc.

at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

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Installation

Before You Install

1Choose a location for the Base near an electrical outlet and a

telephone jack.

This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch.

2Install the Handset battery.

Use only VTech battery.

a)Remove batter y compartment cover by pressing on the indentation and sliding downward.

b)Align the two holes in the plug with the socket pins, then snap the plug into place.

c)Place the Battery Pack in the compartment with the wires in the lower right corner. Angle the top of the Battery Pack under the top claws first, then snap the bottom of the pack in. Place the wires under the guide, located below the Battery Pack.

d)Replace cover by sliding it up into place.

Getting Started

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Getting Started

Installation

3 Attach Belt Clip to the cordless Handset (optional).

To attach

To remove

NOTE: Install the Base Unit away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

Table/Desk Installation

Standard	Modular
electrical outlet	telephone
	jack

After charging the Battery Pack for 12 hours, connect the telephone line cord.

Connect the power cord.

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Installation

			Started
	4	Charge the Handset Battery.
		Place the Handset in the Base. Charge the battery for at least 12 hours the
	6	first time.	Getting
		Set the Dial Mode.
	5	Check for Dial Tone.

After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone.

If you have touch tone service, the phone is ready to use as soon as the batteries are charged.

If you have dial pulse (rotary) service, you’ll need to change the dial mode.

•Press PROG/CHAN on the Handset to enter programming mode.

• Press or until the screen displays DIAL MODE: and the currently selected mode.

•Press SELECT. The current setting blinks.

• Press to select TONE or PULSE.

•Press SELECT to save the displayed mode.

7Set Time and Date

If you subscribe to Caller ID service, the date and time will be set automatically with the first incoming call.

If you do not have Caller ID service, you can set the date and time manually.

• Press PROG/CHAN, and then press			or	until DATE/TIME is displayed.
	Press SELECT.
•	The month is flashing. Press	or	until the screen displays the correct month.
	Press SELECT.
•	The day is flashing. Press	or	until the screen displays the correct day.
	Press SELECT.
•	The hour is flashing. Press	or	until the screen displays the correct hour.
	Press SELECT.
•	The minute is flashing. Press	or	until the screen displays the correct minute.
	Press SELECT.			to choose between AM or PM.
•	AM or PM is flashing. Press		or
	Press SELECT.
8 Set Language Mode				until LANGUAGE is displayed.
• Press PROG/CHAN, and then press			or
	Press SELECT.
• The current setting blinks.Press			or	until the screen displays the correct

language( English, Espanol or French ).

•Press SELECT to save the language mode.

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Getting Started

Installation

Wall Mounting

You can obtain a wall mounting accessory by calling 1-800-595-9511. In Canada, call 1-800-267-7377.

The Wall Mount bracket is designed for use on standard Wall Mount plates only.

1.Line up the tabs on the wall mount bracket with the slots on the bottom of the Base Unit. Snap the bracket firmly in place.

2.Plug the AC adapter into an electrical outlet, and the DC connector to the Base. If the battery pack has not been previously charged, place the Handset in the cradle, and allow it to charge for 12 hours.

3.Connect the telephone line cord to the jack on the Base, and the other end to the wall jack.

4.Mount the Base on the wall. Position the Base Unit so the mounting studs will fit into the holes on the wall mount bracket. Slide the Base Unit down on the mounting studs until it locks into place.

a) Align holes on bracket with mounting studs on wall plate.

b) Slide bracket down on studs until it locks into place.

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Using The Telezapper® Feature

General Information

The TeleZapper feature in your tz 2551/2551-01 is a patented device that helps you eliminate many of those annoying telemarketing calls.

•The TeleZapper feature in your tz 2551/2551-01 covers all the telephones and answering machines connected to that line in your home or office.

•When you or your answering machine picks up the phone, the TeleZapper emits a special tone that fools the computer into thinking your number is disconnected.

•Instead of connecting you to a salesperson, the computer drops the call and stores your number as disconnected in its database.

•As your number is eliminated from more and more lists, those annoying computer generated calls just about stop altogether.

•The TeleZapper won’t interfere with manually dialed calls, or with answering machines, Caller ID or Call Waiting.

•Once you’ve activated the TeleZapper feature in your tz 2551/2551-01, keep in mind that if you answer your telephone and there’s no one there, the odds are that you just “zapped” a telemarketer. After a few weeks, you’ll notice that you are receiving fewer and fewer of these calls.

•The TeleZapper even works with your answering machine to “zap” telemarketers when you are away or when you prefer not to answer the phone. When your answering machine pick up a call for you, the TeleZapper emits its special tone to “zap” the telemarketer. We recommend that you re-record your message and delay speaking for a few seconds to allow time for the TeleZapper tone prior to the start of your recorded message.

Programming Instructions

The TeleZapper feature in your tz 2551/2551-01 has two levels of privacy to help “zap” computer dialed telemarketing calls. Your tz 2551/2551-01 is shipped with the BASIC level of privacy activated, which will help with the majority of telemarketing calls. At this level, the TeleZapper feature will emit a single tone, which is the first of three (3) tones for the disconnected signal.The ADVANCED level of privacy will switch the TeleZapper feature to all three tones of the disconnected signal and will “zap”- even more telemarketing calls. Here are instructions to switch from BASIC to AD VANCED privacy or to disable the feature.

1.	Press PROG/CHAN, then press until the screen displays TELEZAPPER: BAS.
2.	Press SELECT. The current option is flashing.
3.	Use or to choose BAS, ADV or OFF.
4.	Press SELECT to activate the selected option.

NOTE: If you are dialing in Pulse (rotary) mode from another phone sharing the same line, your TeleZapper feature must be set to either BASIC or OFF.

TeleZapper Q&A:

Q.How does the TeleZapper feature work?

A.The TeleZapper uses the technology of telemarketers’ automatic dialing equipment against them. When you or your answering machine picks up a call, the TeleZapper emits a special tone that ‘fools’ the computer into thinking your number is disconnected. Instead of connecting you to a salesperson, the computer stores your number as disconnected in its database.

Getting Started

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Getting Started

Using The Telezapper® Feature

Over time, as your number is removed from more and more databases, you’ll see a dramatic decrease in the number of annoying telemarketing calls you receive.

Q.How do I know when I’ve “zapped” a telemarketer?

A.If you answer your telephone and there’s no one there, the odds are that you just

“zapped” a telemarketer. Quite often you will see the caller ID from such a call is “unavailable.” After a few weeks, you will notice that you receive fewer and fewer of these calls.

Q.Do I need one for each telephone or telephone jack in my home or office?

A.No. One tz 2551/2551-01 with the TeleZapper feature covers ALL telephones and answering machines connected to the same line (telephone number). If you have two lines, you need an additional unit for your other line.

Q.Will it interfere with my computer or fax machine?

A.No. The TeleZapper does not interfere with the operation of your computer, your fax machine or other telecommunications or electronic equipment. It plays the tone briefly when the line is answered, then goes to “sleep” waiting for the next call.

Q.Will it interfere with my answering machine?

A.No. This is the best way to use your TeleZapper feature. Let your answering machine pick up the line, the TeleZapper feature “zaps” the telemarketer, and you were not bothered at all! You will need to delay your message for a few seconds to allow the tone to play. A caller who wishes to leave a message on your answering machine will hear a short tone followed by your recording.

NOTE: With your TeleZapper feature set to ADV (Advanced), if your answering device ‘answers’ the call before you do, the answering device may not automatically stop once you’ve answered (if your answering device has an ‘Auto Stop’ feature). You would need to press ‘PLAY/STOP’ on the answering device to return it to the idle, or sleep mode. With the TeleZapper set to BAS (Basic), your answering system’s Auto Stop feature should function normally when you pick up a call.

Q.I have voicemail from the telephone company. Will it work with this?

A.Yes and No. Your telephone must go “off-hook” for the TeleZapper to emit its tone. As long as you pick up a call, the phone goes “off-hook” and the TeleZapper

emits its tone to “zap” telemarketers. If, instead, the telephone company “answers” your calls through voicemail, your phone does not go “off-hook” and the TeleZapper cannot emit its tone. The TeleZapper will not interfere with the normal operation of your voicemail.

Q.Will the TeleZapper “zap” calls from anyone other than telemarketers?

A.The TeleZapper is designed to “zap” calls made by predictive dialer computers by doing two things: first, by disconnecting predictive-dialed calls before you can be connected to a live telemarketer, and, second, by deleting your phone number from telemarketing computer lists. Whether the TeleZapper will affect computer-dialed

calls from other sources depends on the type of computer equipment and how that equipment is being used. Therefore, it may also “zap” calls from businesses and organizations that use predictive dialing systems – not just telemarketers. Many companies and organizations do not rely entirely on computerized calling systems to reach you. Most have secondary means in place to contact or notify people with important information. Furthermore, these organizations can always contact you by simply dialing your phone number manually. Manually dialed calls will not be zapped. As such, you can contact businesses and organizations to determine if they use predictive dialers and, if so, to ask that your phone number be manually dialed or that alternate means be used in order to contact you.

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Telephone Operation

Answer a Call

	Press any key	Handset Volume
		While on a call, adjust
	except OFF.
	Hold	volume of what you
		hear. A double beep
	Press to put a call
		will sound, when
	on hold. Press
		reach maximum or
	again to release
		minimum.
	hold, OR Lift the
		Select
	Handset of an
		Use SELECT in
	extension.
		conjunction with
		PROG/CHAN
		during Handset
		programming.
	Make a Call	End a Call
	Press PHONE, then	Press OFF
	dial the number	OR
	OR Dial the number	Place Handset
	(use to backspace	in Base.
	and correct digits), then	Exit
	press PHONE to call.	programming.
		Cancel a page.
	Flash/Call Waiting	Redial
		Press PHONE, then press
	Access special	REDIAL/PAUSE to call last
	telephone company	number dialed (up to 32
	subscriber services.	digits).
		OR
	Memory	Press REDIAL/PAUSE,
		then press PHONE to call
	Press MEM to	last number dialed.
	program and access	Press REDIAL/PAUSE twice
	names and numbers in	to delete the last number
	Telephone Memory.	dialed record with Handset
		idle.
	Enter programming mode with	Program / Channel
	Handset idle (on hook)	Switch to a clearer channel while on a call.

Basic Operation

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Telephone Operation

In Use/Charging

Flashes in cadence with the inbound ringing.

Flashes slowly when the Handset is in use.

Flashes rapidly when a call is on hold.

Glows steadily when the Handset is charging.

Basic Operation

Page/Handset Locator

Press to page the Handset for up to 60 seconds. Press again to cancel, or press OFF on Handset or place Handset in Base.

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Telephone Operation

Handset Ringer Style/Battery Save

You can select from four different Handset ringer styles, or turn the ringer off and extend the battery life.

1Make sure the Handset is off.

2Press PROG/CHAN to enter programming mode.

3Press until the screen displays RINGER:.

4Press SELECT. The current setting blinks, and you will hear a sample of the ring.

5Press or to select RINGER:1, 2, 3, 4 or OFF. You will hear a sample of each ring.

6Press SELECT to choose the displayed ringer setting.

Temporary Tone Dialing

If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing *TONE. This is useful if you need to send touch tone signals for access to telephone banking or long-distance services.

1Dial the number.

2Press *TONE. Buttons pressed after this send touch tone signals.

3After you hang up, the phone automatically returns to dial pulse (rotary) service.

Headset Jack

You can use this telephone hands-free when you install any VTech 2.5 mm Headset, purchased separately.

Plug the headset into the jack located on the right side of the Handset (under the small rubber flap).

Do not force the connection, but make sure the plug

fits securely.

Basic Operation

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Basic Operation

Telephone Operation

Operating Range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this Handset and Base can communicate over only a certain distance — which can vary with the locations of the Base and Handset, the weather, and the construction of your home or office.

If you receive a call while you are out of range, the Handset might not ring or if it does ring, the call might not connect when you press PHONE. Move closer to the Base, then press PHONE to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the Base.

If you move out of range without pressing OFF, your phone will be left “off the hook.” To hang up properly, walk back into range, periodically pressing OFF.

Display Screen Messages

Screen Displays:		When:
** RINGING	**	There is a call coming in.
CONNECTING	...	The Handset is waiting for a dial tone.
PHONE ON		The Handset is in use.
SCANNING...		The Handset is changing to another of the 30
		channels available.
** PAGING	**	The Base is paging the Handset.
HOLD		There is a call on hold.
BATTERY LOW		The Battery Pack needs to be recharged.

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