VTech VTRZ6052 - 6052, rz6042, 6043, 6053 User Manual

www.vtechphones.com

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 39 of this manual.

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Installation . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1

Install handset battery . . . . . . . . . . . . . . . . . . 2

Telephone base installation . . . . . . . . . . . . . . . 3

Desk/table bracket installation . . . . . . . . . . . . . . 4

Dial type . . . . . . . . . . . . . . . . . . . . . . . . . 4

DSL lter . . . . . . . . . . . . . . . . . . . . . . . . . 5

Telephone settings . . . . . . . . . . . . . . . . . . . . 6

Handset layout . . . . . . . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . . . . . . . . 7

Date and time . . . . . . . . . . . . . . . . . . . . . . . 8

Ring melody . . . . . . . . . . . . . . . . . . . . . . . 8

Ring volume . . . . . . . . . . . . . . . . . . . . . . . 9

Battery low tone . . . . . . . . . . . . . . . . . . . . . 9

Out of range tone . . . . . . . . . . . . . . . . . . . . 10

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 10

Edit handset name . . . . . . . . . . . . . . . . . . . 11

Language . . . . . . . . . . . . . . . . . . . . . . . . 11

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 12

Clear voicemail . . . . . . . . . . . . . . . . . . . . . 12

Reset to default settings . . . . . . . . . . . . . . . . 13

Temporary tone dialing . . . . . . . . . . . . . . . . . 13

Basic operation . . . . . . . . . . . . . . . . . . . . . 14

Make, answer and end calls . . . . . . . . . . . . . . 14

Options while on calls . . . . . . . . . . . . . . . . . 14

Speakerphone . . . . . . . . . . . . . . . . . . . . . 14

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call waiting . . . . . . . . . . . . . . . . . . . . . . . 14

Intercom call . . . . . . . . . . . . . . . . . . . . . . 15

Multiple handset use . . . . . . . . . . . . . . . . . . 15

Answer an external call during an intercom call . . . . 15

Transfer an external call . . . . . . . . . . . . . . . . 16

Find handset . . . . . . . . . . . . . . . . . . . . . . 16

Advanced operation . . . . . . . . . . . . . . . . . . 17

Directory . . . . . . . . . . . . . . . . . . . . . . . . 17

Review the directory . . . . . . . . . . . . . . . . . . 17

Search the directory . . . . . . . . . . . . . . . . . . 17

Chart of characters . . . . . . . . . . . . . . . . . . . 18

Store an entry in the directory . . . . . . . . . . . . . 19

Dial a directory entry . . . . . . . . . . . . . . . . . . 19

Edit an entry in the directory . . . . . . . . . . . . . . 20

Delete from the directory . . . . . . . . . . . . . . . 20

About caller ID information . . . . . . . . . . . . . . . 21

Call log . . . . . . . . . . . . . . . . . . . . . . . . . 22

Review the call log . . . . . . . . . . . . . . . . . . . 22

Dial a call log number . . . . . . . . . . . . . . . . . 23

Store a number from the call log . . . . . . . . . . . . 23

Delete from the call log . . . . . . . . . . . . . . . . . 24

Redial . . . . . . . . . . . . . . . . . . . . . . . . . 25

Review redial . . . . . . . . . . . . . . . . . . . . . . 25

Store a number from redial to the directory . . . . . . 25

Dial a number from redial . . . . . . . . . . . . . . . 26

Table of contents

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iii

Table of contents

Delete from redial. . . . . . . . . . . . . . . . . . . . 26

Answering system operation . . . . . . . . . . . . . . 27

Message capacity . . . . . . . . . . . . . . . . . . . 27

Activate the answering system . . . . . . . . . . . . . 28

Set number of rings. . . . . . . . . . . . . . . . . . . 28

Set telephone base date and time . . . . . . . . . . . 28

Set telephone base melody . . . . . . . . . . . . . . 29

Set telephone base ringer volume . . . . . . . . . . . 29

Change personal identication number (PIN) . . . . . 30

Outgoing announcements . . . . . . . . . . . . . . . 31

Play the announcement . . . . . . . . . . . . . . . . 31

Record your own announcement . . . . . . . . . . . 31

Delete your announcement. . . . . . . . . . . . . . . 32

Message playback . . . . . . . . . . . . . . . . . . . 32

Options during playback . . . . . . . . . . . . . . . . 32

Delete all messages . . . . . . . . . . . . . . . . . . 32

Remote access . . . . . . . . . . . . . . . . . . . . . 33

Message window displays . . . . . . . . . . . . . . . 34

Handset and telephone base indicators . . . . . . . . 35

Handset light . . . . . . . . . . . . . . . . . . . . . . 35

Telephone base lights . . . . . . . . . . . . . . . . . 35

Handset icons . . . . . . . . . . . . . . . . . . . . . 35

Handset display screen messages. . . . . . . . . . . 36

Call log display messages . . . . . . . . . . . . . . . 37

Battery . . . . . . . . . . . . . . . . . . . . . . . . . 38

Important safety instructions . . . . . . . . . . . . . . 39

Troubleshooting . . . . . . . . . . . . . . . . . . . . 40

Operating range . . . . . . . . . . . . . . . . . . . . 50

Maintenance . . . . . . . . . . . . . . . . . . . . . . 50

About cordless telephones . . . . . . . . . . . . . . . 51

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 51

FCC, ACTA and IC regulations . . . . . . . . . . . . . 53

The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 54

Technical specications . . . . . . . . . . . . . . . . 55

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 56

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Installation

Basic operation

Installation

Parts checklist

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

To purchase re placement ba tteries, or obtain a replacement power adapter, vi sit our website at www.v techpho nes. com or call

1 (800) 595-9511.

In Canada, go to www.vtechcanada. com or call

1 (800) 267-7377.

For 6043 and 6053, the battery compartment covers are attached to the handsets.

•

4. User’s manual

1. Quick start guide

2. Handsets

3. Telephone base

5. Chargers

7. Base power adapter

6. Charger adapters

10. Telephone line cord

8. Batteries

1. Quick start guide

Handsets

(2 for 6042/6043,

3 for 6052/6053)

3. Telephone base

4. User’s manual

Chargers

(1 for 6042 /6043,

2 for 6052/6053)

6. Charger adapters (1 for 6042 /6043,

2 for 6052/6053)

7. Base power adapter

8. Batteries (2 for 6042/6043,

3 for 6052/6053)

9. Battery compartment covers (2 for 6042/6043,

3 for 6052/6053)

10. Telephone line cord

9. Battery compartment covers

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Install handset battery

• Remove battery compartment cover by pressing on the indentation and sliding it downwards (only for 6043 and 6053).

• Align the two holes in the plug with the socket pins according to the color-coded label in the

battery compartment, then snap the plug into place.

• Place the battery into the compartment.

• Position the battery compartment cover and slide it upwards until it clicks into place.

• Put the handset in the telephone base or the charger to charge the new battery for at least 16 hours. The battery may have enough charge for short calls. For best performance, charge it for at least 16 hours.

You can keep the battery charged by returning the handset to the telephone base or charger after each use. When the battery power is fully depleted, a full recharge takes about 16 hours.

For further information on batteries, please see the

Battery section on page 38.

If the handset will not be used for a long period of time, remove the battery to prevent possible leakage.

To purchase re placement ba tteries, vi sit our website at w ww. vt echphones. co m or call

1 (800) 595-9511.

In Canada, go to www.vtechcanada. com or call

1 (800) 267-7377.

•

Installation

color-coded label

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Installation

Basic operation

Installation

Install the telephone base and the charger as shown below. Choose a location away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture.

Use only the VTech batteries and power

adapters (or equivalent)

supplied with this telephone. To obtain a replacement, visit our website at www.vtechphones. com or call

1 (800) 595-9511.

In Canada, go to www.vtechcanada. com or call

1 (800) 267-7377.

This power unit is intended to be correctly oriented

in a vertical or oor

mount position. The prongs are not designed to hold the plug in place if it is plugged into a

ceiling, under-the-

table or cabinet outlet.

•

2. Plug the power adapter into an electrical outlet not controlled by a wall switch.

1. Plug the telephone line cord into a telephone wall jack.

Telephone base installation

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Installation

Desk/table bracket installation

The telephone base comes with the desk/table bracket installed and ready for tabletop use.

Dial type

If you have touch-tone service, your telephone is ready to use as soon as the battery is charged. If

you have pulse (rotary) service, the dial type must be changed. To change the dial type, see

Dial type on page 12.

To remove the bracket:

1. Push the bracket away from the telephone base as shown below. Do not remove the bracket by force to avoid breakage of the tabs.

To install the bracket:

1. Align the tabs of the bracket with the slots at the bottom of the telephone base as shown in the diagram.

2. Slide the bracket towards the center of the telephone base until it clicks into place.

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Installation

Basic operation

DSL lter (for DSL users)

To single telephone jack (RJ11C) Telephone line cord

If you subscribe to DSL service

If you receive high speed internet through your telephone line (commonly referred to as DSL), and

you are experiencing interference during telephone conversations and/or your caller ID features are

not functioning properly, install a DSL lter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL provider for a DSL lter.

Installation

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Telephone settings

Handset layout

1. Earpiece

/ (directory/volume)

(speakerphone)

/FLASH

5. Dialing keys (0-9,*,#)

6. REDIAL/PAUSE

7. Microphone

8. Handset display

9. MENU/SELECT

10. CID /

(caller ID/volume)

11. OFF/CLEAR

12. MUTE/REMOVE

13. INT (intercom)

12 13

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Basic operation

Telephone settings

Telephone base layout

1. CHARGE light

2. IN USE light

/REPEAT

4. Message window

5. FIND HANDSET

6. Speaker

7. VOICEMAIL light

8. X/DELETE

9. VOLUME+/-

10.

/SKIP

11. ANS ON/OFF (answer on/off)

12. Microphone

13. NO. OF RINGS

14. ANNC (announcement)

15.

/PLAY/STOP

1 2

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Telephone settings

Date and time

• Press MENU/SELECT to display menu when in idle mode.

• Press

or to reach DATE/TIME. Press MENU/SELECT.

• Use the keypad to set the year. Press

MENU/SELECT.

• Use the keypad to set the date. Press

MENU/SELECT.

•

Use the keypad to set the time. Press or to select a.m. or p.m.

• Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

Ring melody

There are ten ring melodies for the handset to choose from.

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach RING MELODY. Press MENU/SELECT, and

a checkmark is shown next to the current ring melody.

• Press

or to scroll through the choices and a sample of each

ring melody will be played.

• Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

Stored

YeAr 200\

dAte \1/01

tIMe \2:12AM

MelodY 1 MelodY 2

rING MelodY rING voluMe

When entering the date or time, if the digit is single, a zero must be

entered rst (i.e.

if the time is 6:08, you must enter

0608).

•

If you have more than one handset, setting the date and time on one handset will apply to all other handsets.

The ring melody for the telephone base is set separately from the handset ring melody. See page 29 to set the telephone base melody.

•

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Basic operation

Telephone settings

The handset will not ring when the ringer volume is at the lowest setting. A ringer off icon will be displayed.

While the telephone is ringing, you can temporarily silence the ringer by pressing

OFF/CLEAR

MUTE/REMOVE

. The next call will ring normally. A ringer off icon will be displayed.

•

Battery low tone

The handset is preset to beep when the battery level is low.

• Press

MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach TONES. Press MENU/SELECT.

• Press

or to reach BATTERY LOW. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

to choose ON or OFF.

• Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

BAtterY low out of rANGe

oN off

Ring volume

The handset ringer volume can be adjusted, there are ve levels to

choose from.

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach RING VOLUME. Press MENU/SELECT.

• Press

or to scroll through the choices and a sample of each ring

volume will be played.

• Press

MENU/SELECT to conrm selection. The screen displays

STORED and you’ll hear a conrmation beep.

You can adjust the ringer volume by pressing VOL

/VOL- on the

telephone base when the telephone is ringing.

toNeS HANdSet NAMe

Telephone settings

The volume of the telephone base ringer is set separately from the handset ringer. See page 29 for telephone base ringer volume settings.

•

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Out of range tone

The handset will beep during a conversation when it is out of range from the telephone base. This tone is preset to ON.

• Press

MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach TONES. Press MENU/SELECT.

• Press

or to reach OUT OF RANGE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

to choose ON or OFF.

• Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

Key tone

The handset is preset to beep whenever any button is pressed.

• Press

MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach TONES. Press MENU/SELECT.

• Press

or to reach KEY BEEPS. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

or to

select ON or OFF.

• Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

Telephone settings

out of rANGe KeY BeePS

oN off

toNeS HANdSet NAMe

Press and hold

OFF/CLEAR

anytime to exit the menu.

•

Press OFF/CLEAR at anytime to return to the previous screen.

•

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Basic operation

Telephone settings

Edit handset name

• Press MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach HANDSET NAME. Press MENU/SELECT.

Press MUTE/REMOVE to backspace and erase characters. Press and hold MUTE/REMOVE to delete the entire entry. Press * to alternate between uppercase and lowercase.

• Use the keypad to enter characters (see the chart on page 18.)

• Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

•

HANdSet NAMe lANGuAGe

eNter NAMe HANdSet

Language

To change the language for all screen displays:

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach LANGUAGE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

to choose the desired language.

• Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

lANGuAGe reSet

A handset name can be up to 14 characters only.

Only handset display screens are affected by the language setting.

•

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Clear voicemail

If you subscribe to voicemail services provided by your local telephone company, NEW VOICEMAIL will appear on the handset display and the VOICEMAIL light on the telephone base will ash when you have a new voicemail message. This feature allows you to turn off these indicators.

• Press

MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach CLR VOICEMAIL. Press MENU/SELECT.

• The screen displays INDICATOR OFF?

Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

INdIcAtor off?

clr voIceMAIl reSet

Telephone settings

Dial type

The dial type is preset to touch tone. If you have pulse (rotary) service,

the dial type must be changed.

• Press MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach DIAL TYPE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

to choose between TONE and PULSE.

• Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

toNe PulSe

dIAl tYPe clr voIceMAIl

The clear voicemail feature only turns off the displayed

NEW VOICEMAIL

message and VOICEMAIL light on the telephone base. It does not delete your voicemail

message(s). Use

this feature when the telephone indicates there is voicemail when you have none or you have accessed your voicemail from a

remote location (while away from home). If

there is actually a new voicemail message, your local telephone company will continue to send a signal which will cause the

NEW VOICEMAIL

message in the handset and the telephone base VOICEMAIL light to

ash.

•

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Basic operation

Telephone settings

Reset to default settings

The handset and the telephone base can be individually reset to their default settings by selecting RESET in the SETUP HS or SETUP BS menus respectively.

• Press

MENU/SELECT to display menu when in idle mode.

•

Press or to reach SETUP HS or SETUP BS. Press

MENU/SELECT.

• Press or to reach RESET. Press MENU/SELECT.

• The screen displays RESET?

Press MENU/SELECT to conrm or

OFF/CLEAR to exit to the previous menu.

• The screen displays STORED

and you’ll hear a conrmation beep.

reSet rING MelodY

reSet?

When the handset or telephone base settings are reset to default, all items stored in memory will be deleted. This includes the directory and call log entries.

•

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch

tone dialing during a call by pressing *TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.

Press /FLASH. Press *TONE. Buttons pressed after this send touch tone signals. Dial the number. After hanging up, the telephone automatically returns to pulse dial

service.

•

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Basic operation

Options while on calls Speakerphone

•

Press to alternate between speakerphone and normal handset use.

Mute

•

Press MUTE/REMOVE on the handset to silence the microphone during a conversation. You can still hear the caller but the caller cannot hear you.

• The screen displays

MUTE.

• Press MUTE/REMOVE again to resume conversation.

Make, answer and end calls

• Press /FLASH or , then use the keypad to dial a number.

-OR-

•

Dial a number (press MUTE/REMOVE to make corrections) and then press

/FLASH or .

• Press /FLASH, or any dialing keys (0-9, * or #) to answer an

incoming call.

• Press OFF/CLEAR

or put the handset back to the telephone base or

charger to end a call.

• The call timer will be activated during a call to show call duration.

PHoNe 00:00:10 595-9511

MUTE

Press or to adjust the listening volume during a conversation.

•

Call waiting

If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to caller ID service from your local telephone company.

• Press

/FLASH on the handset to answer the incoming call and put

the current call on hold.

• Press

/FLASH at anytime to alternate between calls.

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Basic operation

Intercom call

This feature allows conversation between handsets.

• Press

INT on a handset and its screen displays NUMBER.

• Use the keypad to select a destination handset. The screen of the

orignating handset displays CALLING HANDSET X

• The destination handset rings and its screen displays

CALLING FROM: HANDSET X

•

Press /FLASH, or any dialing keys (0-9, * or #) on the destination handset to answer the call.

• To end an intercom call, press OFF/CLEAR on the handset or by placing

the handset back on the telephone base or charger.

Multiple handset use

While on a call, the person on the other handset can join the conversation.

• Press

/FLASH or to join the conversation. (Only two handsets can

join the conference conversation at the same time.)

• Press OFF/CLEAR, or place the handset in the telephone base or charger

to drop out of the call. The external call will not be terminated until both handsets hang up.

Answer an external call during an intercom call

There will be an alert tone to signify an incoming external call during an intercom call and the screen displays CALL WAITING.

Disconnect the intercom call by pressing OFF/CLEAR

and the handset

will ring. Press

/FLASH, or any dialing keys (0-9, * or #) to answer the

incoming call.

•

coNf 00:02:48

INtercoM NuMBer

cAllING

HANdSet X

cAllING froM:

HANdSet X

For 6042/6043, press INT to directly call the other handset. It is not necessary to press any number key.

•

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Basic operation

If the destination handset does not answer, press

OFF/CLEAR

on the originating handset to return to the external call.

Press and hold

FIND HANDSET

to page handsets while listening to messages.

•

Transfer an external call

An external call can be forwarded to another handset during a conversation.

• Press INT and put the call on hold on the originating handset.

• Use the keypad to select the destination handset and the screen displays

CALLING HANDSET X. (For 6052/6053 only)

• The destination handset rings and its screen displays CALLING FROM: HANDSET X.

• After the destination handset is answered, press

MENU/SELECT and

then press or to reach CONFERENCE.

• Press MENU/SELECT to let the destination handset join the

conversation.

• Press

MENU/SELECT and the screen displays END CONFERENCE and

then press MENU/SELECT to return to the intercom conversation.

•

During the intercom conversation, press MENU/SELECT and use or to reach OTHER CALL to return to the external call and put the intercom on hold. Repeat this step to switch between the external and intercom call.

• Press OFF/CLEAR on the originating handset to forward the external call

to the destination handset.

eNd coNfereNce

coNfereNce otHer cAll

otHer cAll coNfereNce

Find handset

• Press FIND HANDSET on the telephone base to locate the handset when in idle mode. All handsets will ring and PAGING will ash on the screen of all handsets.

•

Press FIND HANDSET again or put the handsets back on the telephone base or charger to stop the paging tone.

PAGING

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Advanced operation

eMPtY

vtecH 1-595-9511

Directory

The directory can store up to 50 entries. Each entry may consist of a number up to 24 digits and a name up to 15 characters.

• The screen displays EMPTY if there is no record in the directory.

• The screen displays FULL

if the directory is full.

Review the directory

• Press / to enter the directory.

• Press

or to browse and press OFF/CLEAR to exit.

-OR-

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach DIRECTORY. Press MENU/SELECT.

• Press

or to reach REVIEW. Press MENU/SELECT.

• Press

or to browse and press OFF/CLEAR to exit.

Search the directory

Entries are sorted alphabetically and names beginning with numbers

are listed rst.

An alphabetical search can be done after entering the directory. Enter

the rst letter of the name using the chart on page 18. The rst name

beginning with that letter will be displayed.

For example, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or three times to nd Linda.

-OR-

You can search the directory by pressing

or on the handset.

revIew Store

dIrectorY cAll loG

If more than 24 digits are entered when storing a telephone number, there will be an error tone.

•

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Advanced operation

Chart of characters

Use the keypad and the chart below to enter a name (up to 15 characters). Each press of a particular

key causes the characters to be displayed in the following order:

Press MUTE/REMOVE to backspace and erase a single character. Press and hold MUTE/REMOVE to delete the entire entry. Press and hold REDIAL/PAUSE to insert a dialing pause (P is displayed) when entering a

telephone number.

•

Number Characters by number of key presses

key 1 2 3 4 5 6 7 8 9

1 space 1 * ? ! / ( )

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 0

Uppercase/lowercase

# #

, - . &

Press

repeatedly to alternate between uppercase and lowercase when entering characters.

•

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Advanced operation

Store an entry in the directory

• Press MENU/SELECT twice to enter the DIRECTORY.

• Press or to reach STORE and then press MENU/SELECT.

• The screen displays ENTER NUMBER

. Use the keypad to enter the

number and then press MENU/SELECT.

• The screen displays ENTER

NAME. Use the keypad to enter the

characters and then press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

Dial a directory entry

• Press / to enter the directory.

• Press or to scroll to the desired entry, or use the alphabetical

search to nd it.

• Press

/FLASH or to dial.

-OR-

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach DIRECTORY. Press MENU/SELECT.

• Press

or to reach REVIEW. Press MENU/SELECT.

• Press

or to scroll to the desired entry, or use the alphabetical

search to nd it.

• Press

/FLASH or to dial.

eNter NuMBer

eNter NAMe

Store revIew

Stored

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Advanced operation

Delete one or all entries in the directory

• Press / or MENU/SELECT three times to enter the directory.

• Press

or to scroll to the desired entry

To delete an entry

• Press

MUTE/REMOVE.

• The screen displays DELETED

and there is a conrmation beep.

To delete all entries

•

Press and hold MUTE/REMOVE.

• The screen displays DELETE ALL?

Press MENU/SELECT.

• The screen displays DELETED

and you’ll hear a conrmation beep.

Edit an entry in the directory

• Press / or MENU/SELECT three times to enter the directory.

• Press

or to scroll to the desired entry or use the alphabetical

search to nd the number. Press MENU/SELECT.

•

The screen displays ENTER NUMBER. Use MUTE/REMOVE and the keypad to edit the number and press MENU/SELECT.

• The screen displays ENTER NAME

. Use MUTE/

REMOVE and

the

keypad to edit the name and then press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

delete All?

deleted

eNter NuMBer

eNter NAMe

Stored

Press OFF/CLEAR to return to the previous screen. Press and hold OFF/CLEAR to exit the menu if you do not want to delete all the entries.

•

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Advanced operation

About caller ID information

If you subscibe to caller ID service from your local telephone company, this feature displays the name

and telephone number of the caller before answering a call (even when you are on another call). The

caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Contact your local telephone company if:

•

you have both caller ID and call waiting, but as separate services (you may need combined service),

• you have only caller ID service, or only call waiting service,

• you do not subscribe to caller ID or call waiting services but wish to try them.

There may be fees for these services, and they may not be available in all areas.

This product can be used without subscribing to either caller ID or combined caller ID with call waiting service, although the caller ID features of this product will not function.

Advanced operation

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Advanced operation

Call log

The information of the caller will be displayed if you subscribe to caller ID service from your local tephone company.

• The call log can store up to 50 entries. Each entry may consist of a number up to 20 digits and a name up to

15 characters. If the number consists of more than 20 digits, the last 20 digits will be displayed and stored. If the name consists of more than

15 characters, the rst 15 characters will be displayed and stored.

• Entries are displayed in chronological order with the newest entry

rst.

• When the call log is full, the oldest entry will be deleted to make room for the new incoming call information.

• The screen displays EMPTY if there is no record in the call log.

• The screen displays NEW

if there are new call log entries (missed

and unread calls).

• Duplicate or anonymous calls (no caller ID information) will be stored

in the call log.

Review the call log

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

•

Press MENU/SELECT and then press or to browse through the entries.

• The name (if available), number, date and time of the incoming call

are displayed on the screen.

•

Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their name and/or telephone number.

•

The time is automatically set and updated with incoming caller ID information if you subscribe to this service.

•

JoHNNY fu

2-345-6789

New

05:27PM 11/23

eMPtY

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Advanced operation

Store a number from the call log

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

•

Press MENU/SELECT and then press or to scroll to the desired entry.

• Press MENU/SELECT and the screen displays ENTER NAME.

• Use the keypad to enter the name and then press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

•

While reviewing the call log, press # repeatedly to display the other dialing options. The available

options are: (1

+ area code + number, area code + number, 1 + number, number

only). The various

dialing options are:

•

eNter NAMe

Stored

595-9511 1-595-9511 800-595-9511 1-800-595-9511

Dial a call log number

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

• Press

MENU/SELECT and then press or to scroll to the desired

entry.

• Press

/FLASH or to dial.

•

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Advanced operation

Delete one or all entries in the call log

• Press CID/ to enter the call log.

-ORPress MENU/SELECT. Press or to select CALL LOG.

To delete one entry

• Press

or to scroll to the desired entry and then press

MUTE/REMOVE.

• The screen displays DELETED

and you’ll hear a conrmation beep.

To delete all entries

•

Press and hold MUTE/REMOVE when in the CALL LOG.

• The screen displays DELETE ALL?

Press MENU/SELECT.

• The screen displays DELETED

and you’ll hear a conrmation beep.

•

deleted

delete All?

Press OFF/CLEAR to return to the previous screen. Press and hold OFF/CLEAR to exit the menu if you do not want to delete all the entries.

•

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Advanced operation

Redial

The redial list can store up to 10 of the most recently dialed numbers.

• When there are already 10 entries in the redial list, the oldest entry will be deleted to make room for the new one.

• The screen displays EMPTY if there is no record on the list.

Review redial

• Press REDIAL/PAUSE to enter the redial list.

• Press

or to browse through the entries.

Store a number from redial to the directory

• Press REDIAL/PAUSE to enter the redial list.

• Press

or to scroll to the desired entry. Press MENU/SELECT.

• The screen displays ENTER NAME

• Use the keypad to enter the name and then press

MENU/SELECT.

• The screen displays STORED

and there is a conrmation beep.

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Dial a number from redial

• Press REDIAL/PAUSE to enter the redial list.

• Press

or to scroll to the desired entry.

• Press

/FLASH or to dial.

Delete one or all entries from redial

• Press REDIAL/PAUSE to enter the redial list.

To delete one entry

• Press

or to scroll to the desired entry and then press

MUTE/REMOVE.

• The screen displays DELETED

and you’ll hear a conrmation beep.

To delete all entries

•

Press and hold MUTE/REMOVE.

• The screen displays DELETE ALL?

Press MENU/SELECT.

• The screen displays DELETED

and you’ll hear a conrmation beep.

delete All?

deleted

Advanced operation

Press OFF/CLEAR to return to the previous screen. Press and hold

OFF/CLEAR

to exit the menu if you do not want to delete all the entries.

•

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Advanced operation

Answering system operation

Message capacity

The answering system can record up to 99 messages, depending on the length of each message. The total maximum recording time is 15 minutes and each individual message can be up to four minutes long. Messages will remain available for replay until they are deleted.

X/DELETE

Press to delete message currently playing. When idle,

press and hold to delete all

messages (page 32).

/PLAY/STOP

Press to play or stop playing

messages (page 32).

/REPEAT

Press to repeat a message

(page 32).

Message window

Shows the status and number of messages

(page 34).

ANNC

Press to play or record the outgoing

announcement (page 31).

ANS ON /OFF

Press to turn on or off the

answering system (page 28).

/ /VOLUME+/-

Pr es s to a d j u s t v o l u m e

during playback (page 32).

Press to adjust call

screening volume (page 32).

Press to adjust ringer volume while the telephone

is ringing (page 29).

/SKIP

Press to skip to nex t

message (page 32).

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Answering system operation

Activate the answering system

The ANS ON/OFF must be on (the button light will be on) in order for the machine to answer calls and record messages. If the button light is off then calls will not be answered.

To turn on/off the answering system, press ANS ON/OFF

to choose between

on and off. Use the volume control button on the telephone base to adjust the volume

at anytime during the setup procedure.

When ANS ON/OFF is turned off, your telephone will ring 10 times before answering and prompting for the remote access code.

•

Set number of rings

This feature allows you to select the number of times the telephone rings before the answering system answers. You can choose from two, four, six, eight rings or toll saver. When toll saver is activated, the answering system answers after two rings when there are new messages, and after six rings when there are no new messages.

• Press NO. OF RINGS when in idle mode and the system announces the current setting.

• The system announces

“To change the setting, press number of rings again.”

• Press NO. OF RINGS repeatedly until the desired setting is announced. If you do not press the

ANNC

button for about two seconds, the setting will be saved and there is a conrmation beep.

Set telephone base date and time

The answering system announces the day and time the message was received before playing each message. Set the date and time before using the answering system so all messages are dated correctly. Setting handset date and time will simultaneously update the telephone base date and time.

The system will announce

“ Please set the handset clock” before message playback if you do not set

the date and time before using this system.

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Advanced operation

Answering system operation

BS MelodY

BS rINGer vol

MelodY 1 MelodY 2

SetuP BS

dAte/tIMe

Set telephone base melody

There are six ring melodies to choose from.

• Press

MENU/SELECT on the handset to display menu when in idle

mode.

• Press

or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach BS MELODY. Press MENU/SELECT and a

checkmark is shown next to the current melody.

• Press

or to scroll through the choices and a sample of each

melody will be played on the telephone base.

• Press

MENU/SELECT to conrm selection.

• The screen displays STORED

and you’ll hear a conrmation beep.

Set telephone base ringer volume

You can adjust the telephone base ringer volume to one of eight different levels, or turn the telephone base ringer off.

• Press

MENU/SELECT on the handset in idle mode.

• Press

or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach BS RINGER VOL. Press MENU/SELECT.

• Press

or to scroll through the choices and a sample of each ring

volume will be played at the telephone base.

• Press

MENU/SELECT to conrm selection.

The screen displays STORED

and you’ll hear a conrmation beep.

You can also adjust the telephone base ringer volume by pressing VOL+/- on the telephone base while the telephone is ringing.

•

The ring melody for the handset is set separately from the telephone base ring melody. See page 8 to set the handset ringer melody.

The volume of the handset ringer is set separately from the telephone base ringer. See page 9 to change the handset ringer volume.

•

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Answering system operation

Change personal identication number (PIN)

A four-digit security code is required for remote access to the answering

system from any touch tone telephone. The factory default code is 0000.

To change the PIN on your telephone:

• Press

MENU/SELECT on the handset in idle mode.

• Press or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach CHANGE ITAD PIN. Press

MENU/SELECT.

• The screen displays ENTER PIN

• Enter the PIN (default

0000) then press MENU/SELECT.

• The screen displays NEW PIN

• Enter the desired PIN and press

MENU/SELECT.

• The screen displays REPEAT PIN

• Enter the new PIN again and press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

If a wrong PIN is entered, the screen displays WRONG PIN, retry

after two seconds.

•

cHANGe ItAd PIN

dIAl tYPe

eNter PIN

****

New PIN

rePeAt PIN

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Advanced operation

Answering system operation

Outgoing announcements

An outgoing announcement is the message callers hear when calls are answered by the answering system. The telephone is preset with an announcement that answers calls with “Hello, please leave a message after the tone.” You can use this default announcement, or replace it with your own.

The annoucement can be up to

seconds in length. When your

own recorded annoucement is deleted, calls will be answered with the preset announcement.

•

Play the announcement

•

Press ANNC in idle mode. The system announces “Announcement, press play or press announcement again to record a new announcement.”

• Press PLAY/STOP and the announcement will be played.

Record your own announcement

•

Press ANNC in idle mode, and the system announces “Announcement, press play or press announcement again to record a new announcement.”

• Press ANNC again and the system announces “Record after the tone,

press stop when you are done.”

• After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away.

• Press /PLAY/STOP when nished.

•

The answering system will automatically playback the newly recorded

announcement and there will be a conrmation tone. Press /PLAY/ STOP to stop the playback at any time. If you do not like the announcement just recorded, press ANNC to record

again before the conrmation tone.

•

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Answering system operation

Messages can only be deleted after they are played.

When the answering machine is recording an incoming message or in idle mode, the call screening volume can be adjusted by pressing

VOL+/-

on the

telephone base.

•

Message playback

• Press /PLAY/STOP to listen to messages. Press /PLAY/STOP

again to stop playback.

• If there are new messages, the system will announce the number of

new and old messages then play the new messages only (oldest rst).

If there are no new messages, the system will announce the number

of old messages and playback all messages (oldest rst).

• Before each message is played, the day and time it was received will be announced.

Options during playback

• Press / /VOLUME to adjust the speaker volume.

• Press

/SKIP to skip to the next message.

• Press

/REPEAT to repeat the message currently playing.

• Press

X/DELETE to delete the current message. The system will

advance to the next message.

Delete all messages

• Press and hold X/DELETE when in idle mode.

• The system announces “

All old messages deleted.”

Delete your announcement

•

Press ANNC in idle mode, and the system announces “Announcement,

pre s s p l ay o r p r es s a n no u nce m e nt ag a i n t o r e cor d a n e w announcement.”

• Press /PLAY/STOP and then press DELETE when the system is playing the outgoing announcement. The system announces

“Announcement deleted.”

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Advanced operation

Answering system operation

During remote access, if no key is pressed within eight seconds, the remote access call is automatically disconnected.

•

Remote access

You can access many features of your answering system remotely from any touch tone telephone. A four-digit security code is required to access the system and the factory default code is 0000; see page 30 to change it. To enter remote access:

• Dial your telephone number from any touch tone telephone.

• When the system answers and plays the outgoing announcement, press

* followed by the

remote access code.

• After you enter the remote access code, the system will play any new messages and then play the menu of commands.

0 To end the call

1 To play all messages

2 To play new messages

3 To delete the message

33 To delete all old messages

4 To repeat the previous message

5 To stop playing the message

6 To skip the message

7 To turn the answering system on

8 To turn the answering system off

9 To repeat help

Remote access commands:

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Answering system operation

The message counter usually displays the total number of incoming messages. See the list below for explanations of other displays in this counter.

Message window displays

0 No messages.

0 (ashing) The clock needs to be set.

1-99 Total number of old message(s) recorded.

1-99 (ashing) Total number of message(s) recorded, at least one is new.

1-99 & F (alternating) Memory is full with total number of messages recorded.

1-90 (counting) Elapsed time while recording an annoucenment.

1-99 Current message number during message playback.

0-8 Current volume level while adjusting.

02, 04, 06, 08, tS Current number of rings while setting.

-- System is answering a call.

-- (ashing) System is being setup or initialized, or being accessed remotely.

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Appendix

Handset and telephone base indicators

Handset icons

Telephone base lights

Handset light

• Ringer off.

(Battery indicator)

• Cycles (low, medium, and full) when handset battery is charging.

Flashes when the battery power is low.

•

• On when the handset speakerphone is in use.

IN USE • Flashes when there is an incoming call.

• Flashes when another handset connected to the same line is in use.

• On when the handset is in use.

VOICEMAIL • Flashes when there is a new network message (a subscription service

from your local telephone company is required).

CHARGE • On when the handset is in the telephone base.

ANS ON/OFF • On when the answering system is on.

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Handset display screen messages

Display: When:

cAll

There is an incoming call.

cAllING HANdSet X

Calling another handset.

cAllING froM: HANdSet X

Other handset is calling.

cHArGING

A handset with low battery has been placed on the telephone base to recharge.

coNNectING...

The cordless handset is searching for the telephone base.

eMPtY

There are no entries in the call log, directory, or redial list.

eNded

You have just ended a call.

full

The directory is full.

INtercoM

The handset is on an intercom call.

lINe IN uSe

Another handset connected to the same line is in use.

low BAtterY

The battery needs to be recharged.

Mute

The microphone is muted temporarily during a conversation.

New

There are un-reviewed calls in the call log.

New voIceMAIl

There is new voicemail message.

Not AvAIlABle

There is no line or the handset is out of range from the telephone base.

-OR- If one handset is already viewing the call log and another handset

attempts to review it.

No lINe

There is no telephone line connected.

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Appendix

Handset display screen messages

Display: When:

PAGING

The handset locator has been activated or the handset is being paged.

PHoNe

The handset is in use.

PlAce IN cHArGer

The battery is very low. The handset should be placed on the telephone base to recharge.

wArNING cHecK BAtterY!

The battery is not installed or not installed properly in the handset.

-OR -

The battery needs to be replaced.

-OR -

An incorrect battery has been installed by mistake. Use only the supplied VTech battery, or equivalent.

Display: When:

PrIvAte NAMe

The caller is blocking name information.

PrIvAte NuMBer

The caller is blocking telephone number information.

PrIvAte cAller

The caller is blocking name and number information.

uNKNowN NAMe

This caller’s name is unavailable.

uNKNowN NuMBer

This caller’s number is unavailable.

uNKNowN cAller

No call information is available about this caller.

loNG dIStANce or l (before caller’s number)

This is a long distance call.

Call log display messages

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Battery

After the battery is fully charged for 16 hours, you can expect the following performance:

Operation Operating time

While in use (talking) 10 hours

While not in use (standby*) 100 hours

*Handset is of f the telephone base but not in use.

The battery needs charging when:

• A new battery is installed in the handset.

• Battery indicator on screen is ashing.

CAUTION:

1. Use only the supplied battery (part number 89-1326-00-00) or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, visit www.vtechcanada.com or call 1 (800) 267-7377.

2. Do not dispose of the battery in a re. Check with local waste management codes for special disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or

skin. The electrolyte may be toxic if swallowed.

4. Exercise care in handling batteries in order not to create a short circuit by letting them come into contact with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.

5. Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.

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Appendix

Important safety instructions

When using your telephone equipment, basic safety pre cautions should always be followed:

1. Read and understand all instructions.

2. Follow all warning s and instructions marked on the produ ct.

3. Unplug this prod uct from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this prod uct near water (for example, near a bathtub, kitchen sink, or swimming poo l).

5. Do not plac e this product on an unst able surface such as a t able, shelf or stand. This product may fall, causing seri ous damage.

6. Slots and openings in the back or bottom of the tele phone base and handset are provide d for ventilation. To protect them from overheating, these o penings must not be blocked by placing the product on a soft sur face su ch as a bed, sofa or rug. This product should never be pl aced near or over a radiator or heat register. This product should not be placed in an area where proper ventilation is not provid ed.

7. This product should be operated only from the type of power source indicated on the mar king label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

9. Never push objec ts of any kind into this produc t through slots in the telephone base or handset as they may touch dangerous voltage points or create a short circuit that could result in a risk of re or elec tric shock. N ever spill liquid of any kind on the product.

10.

To reduce the risk of electric shock, do not disassemble thi s product, but take it to an authorized service facilit y. Opening or removing parts of the telephone base or handset other

than specie d access door s may expose you to dangerous voltag es or other risks. Incorrect reassembling can cause electric sho ck when the product is subsequently u sed.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock .

12. Unplug this pro duct from the wall outlet and refer servicing to an authorized ser vice facility und er the following condi tions:

A. When the power supply c ord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exp osed to rain or water. D. If the product does not operate normally by following the operating instr uctions. Adjust only those controls that are c overed by t he operation instructions, as improper

adjustment of other controls may result in damage and often requires ex tensive work by an authorized technician to restore the product to normal operation.

E. If the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in per formance.

13. The power unit is intended to be correctly oriented in a ver tical or oor mount posi tion. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, an under-the-table or cabinet outlet.

14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of elec tric shock from lightning.

15. Do not use the telephone to repor t a gas leak in the vicinit y of the leak.

16. Only put the handset of your telephone next to your ear when it is in normal talk mode.

CAUTION: Use only the power adapter provided with this product. To purchase, visit our website at ww w.vtechphones.com or call 1 (800) 595-9511. In Canada, g o to www.vtechcanada.com or call 1 (800) 267-7377.

SAVE THESE INSTRUCTIONS

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Troubleshooting

Problem Suggestion

My telephone does not work at all.

• Make sure the battery is installed and charged correctly (page 2). For optimum daily

performance, return the cordless handset to the telephone base or charger after use.

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

•

Make sure the telephone line cord is plugged rmly into the telephone base and the wall jack.

• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

• Charge the battery in the cordless handset for at least 16 hours.

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

a new battery.

• Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.

LOW BATTERY is displayed on screen.

• Place the handset in the telephone base or charger for recharging.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the

handset on the telephone base or charger for 16 hours.

• If the above measures do not correct the problem, the battery may need to be replaced.

If you have difculty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

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Appendix

Problem Suggestion

The battery does not charge in the handset or the handset battery does not accept charge.

• Make sure the handset is placed in the telephone base or charger correctly. The CHARGE

light on the telephone base or charger should be on.

• Remove the battery from the handset and then re-install it in the handset. Put the handset

back to the telephone base or charger and charge for 16 hours.

• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not on, see The CHARGE light is off in this section.

• It may be necessary to purchase a new battery. Please see the Battery section of this user’s

manual (page 38).

• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual

(page 51) for further instruction.

The CHARGE light is off.

• Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric.

• Make sure the power adapter and telephone line cords are plugged in correctly and securely.

• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual

(page 51) for further instruction.

Troubleshooting

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Troubleshooting

Problem Suggestion

There is no dial tone. • First, try all the above suggestions.

• Move the cordless handset closer to the telephone base. It might be out of range.

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local telephone company.

My hand set displays

CONNECTING...

Move the handset closer to the telephone base. You might have moved out of range.

•

My hand set displays

NOT AVAILABLE

Move the handset closer to the telephone base. You might have moved out of range. Make sure no other handset is reviewing the call log when an attempt is denied.

•

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Appendix

Troubleshooting

Problem Suggestion

The telephone does not ring when there is an incoming call.

• Make sure the ringer is on (see page 9 for handset and page 29 for telephone base).

• Make sure the telephone line cord and power adapter are plugged in properly (page 3).

• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.

• There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.

• If the other telephones in your home are having the same problem, the problem is in the wiring

or local service. Contact the local telephone company (charges may apply).

• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•

Test a working telephone at the telephone jack. If another telephone has the same problem, the

problem is in the telephone jack. Contact your local telephone company (charges may apply)

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Remove and re-insert the battery and place the cordless handset in the telephone base.

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Troubleshooting

Problem Suggestion

I cannot dial out. • First, try all the above suggestions.

• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

•

Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in

your area. See Dial type on page 12 to set the dial type.

• If the other telephones in your home are having the same problem, the problem is in the wiring

or local service. Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, rst try

muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

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Appendix

Troubleshooting

Problem Suggestion

There is noise or interference during a telephone conversation.

My calls cut in and out when I am using the cordless handset.

• The handset may be out of range. Move it closer to the telephone base.

• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your

telephone or modem farther apart from each other, or use a different surge protector.

• The layout of your home or ofce might be limiting the operating range. Try moving the telephone

base to another location, preferably a higher location for better reception.

• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact the local

telephone company (charges may apply).

• If the other telephones in your home are having the same problem, the problem is in the wiring

or local service. Contact the local telephone company (charges may apply).

• Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for lter information.

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Troubleshooting

Problem Suggestion

I hear other calls when using the telephone.

• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company.

I hear noise in the cordless handset, and none of the keys or buttons work.

• Make sure the telephone line cord is plugged in securely.

Remove and re-insert the battery.•

My caller ID features are not working properly

• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.

• The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.

• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for lter information.

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Appendix

Problem Suggestion

The system does not receive caller ID or the system does not display caller ID during call waiting.

• Make sure you subscribe to caller ID with call waiting features provided by the local telephone company.

• The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.

• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for lter information.

The answering system does not answer after the correct number of rings.

• Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit.

• If toll saver is activated, the number of rings changes to two when there are new messages

waiting (see page 28).

• If the memory is full or if the answering system is off, the system will answer after ten rings.

• In some cases, the answering system will be affected by the ringing system used by the local telephone company.

The announcement message is not clear.

• When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base.

• Make sure there is no background noise (television, music, trafc, etc.) when recording.

Troubleshooting

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Problem Suggestion

The answering system does not record messages.

• Make sure the answering system is on.

The messages on the answering system are incomplete.

• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.

• If the caller pauses for more than ve consecutive seconds, the system stops recording and

disconnects the call.

• If the memory on the system becomes full during a message, the system stops recording and disconnects the call.

• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

The messages on the system are very

difcult to hear.

• Press / /VOLUME on the telephone base to increase the speaker volume.

The answering system does not respond to remote commands.

• Make sure your remote access code is correct (page 33).

• Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the

answering system.

• The answering system may not detect the remote access code when the announcement is playing. Wait until the announcement is over before entering the code.

• There may be interference on the telephone line you are using. Press the keypad keys rmly

when dialing.

Troubleshooting

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Appendix

Troubleshooting

Problem Suggestion

My cordless handset beeps and is not performing normally.

• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch.

• Move the cordless handset closer to the telephone base. It may be out of range.

• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

Common cure for electronic equipment

• If the unit is not responding normally, try putting the cordless handset in the telephone base

or the charger. If it does not seem to respond, try the following (in the order listed):

• Disconnect the power to the telephone base.

• Disconnect the battery on the cordless handset.

• Wait a few minutes before connecting power to the telephone base.

• Re-install the battery and place the cordless handset into the telephone base or charger.

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up to one minute for this to take place.

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Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce.

When the handset is out of range, the handset will display CONNECTING. The user can access the handset directory, and certain parts of the menu system, i.e. handset setting, but not the time setting and telephone base setting. NOT AVAILABLE will be displayed if access is denied.

If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press

/FLASH. Move closer to the

telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to the telephone base.

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

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Appendix

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and

the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical Power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.

Potential T V Interference: Some cordless telephones operate at frequencies that may cause inter ference to televisions and VCRs. To minimize or prevent such inter ference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone far ther away from the TV or VCR will often reduce or eliminate the interference.

Rechargeable Bat teries:

This product contains either Nickel-Cadmium or Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries in

order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conduc tor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-Metal Hydride Rechargeable Batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

•

Warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all ac cessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used

normally and in accordance with the Product operating instructions. This limited warrant y extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Produc t is not free from defects in materials and workmanship during the limite d warranty p eriod (“Materially Defective Product ”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warrant y period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warrant y?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect,

inundation, re, water or other liquid intrusion; or

2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized ser vice representative of VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliabilit y, or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTech accessories; or

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Warranty

5. Product whose warranty/qualit y stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes

(including but not limited to Products used for rental purposes); or

7. Product returned without valid proof of purchase (see item 2 below); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the United States of America, please call 1 (800) 595-9511; In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user ’s manual - a check of the Product controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges

incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warrant y to you, transpor tation,

delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notif y you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difculty; and

2. Include “valid proof of purchase” (sales receipt) identifying the Produc t purchased (Product model) and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other Limit ations

This warranty is the complete and exclusive agreement between you and V Tech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Produc t. There are no other

express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication. State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which var y from state to state or province to province. Limitations: Implied warranties, including those of tness for a particular purpose and merchantabilit y (an unwritten warranty that the Product is t for ordinary

use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability to use the Produc t or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use

of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

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Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission

(FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user.

The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches)

or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2)

This device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this telephone.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to

your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also

compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

•

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FCC, ACTA and IC regulations

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is

required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its

facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or

test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS-213 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

This Class B digital apparatus complies with Canadian ICES-003.

•

The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC

program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal

waste,which may be illegal in your area.

VTech’s par ticipation in RBRC

makes it easy for you to drop of f the spent bat tery at local retailers participating in the RBRC® program

or at authorized VTech product service centers. Please call 1-800- 8- BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC

is a registered trademark of Rechargeable Batter y Recycling Corporation.

The RBRC® Seal

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Appendix

Technical specications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency

Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz

Channels 5

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

to environmental conditions at the time of use.

Size

Handset: 170.9mm X 48.1mm X 25.8mm Telephone base: 179.8mm X 123.8mm X 95.0mm

Charger: 84.0mm X 99.0mm X 102.0mm

Weight

Handset: 131.0 grams (including battery) Telephone base: 296.8 grams

Charger: 101.4 grams

Power requirements

Handset: 2.4V DC 600mAh NiMH battery Telephone base: 6V DC @ 600mA

Charger: 6V AC @300mA

Memory Handset directory: 50 memory locations; up to 24 digits and 15 characters

Handset call log: 50 memory locations; up to 20 digits and 15 characters

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Index

About cordless telephones 51 Advanced operation 17 Answer an external call during an

intercom call 15

Answering system operation 27

Basic operation 14 Battery 9, 38

Call log 22, 37 Call waiting 14 Chart of characters 18

Date and time 8 Delete from redial 26 Delete from the call log 24 Delete from the directory 20 Delete your announcement 32 Desk/table bracket installation 4 Dial a number from redial 26

Dial type 4, 12 Directory 17

DSL lter 5

Edit an entry in the directory 20 Edit handset name 11

FCC, ACTA and IC regulations 53 Find handset 16

Handset display screen messages 36 Handset layout 6

Important safety instructions 39

Index 56-57

Installation 1 Install handset battery 2 Intercom call 15 Internet 4

Maintenance 50 Make, answer and end calls 14 Message capacity 27 Message playback 32 Message window displays 34 Multiple handset use 15 Mute 14

Operating range 50 Options while on calls 14 Outgoing announcements 31

Parts checklist 1 Play the announcement 31

Record your own announcement 31 Redial 25 Remote access 33 Reset to default settings 13 Review redial 25

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Review the directory 17 Ring melody 8 Ring volume 9

Search the directory 17 Set telephone base date and time 28 Set number of rings 28 Set telephone base melody 29 Set telephone base ringer volume 29 Speakerphone 14 Store an entry in the directory 19 Store a number from redial to the directory 25 Store a number from the call log 23

Technical specications 55 Telephone base 3, 7 Telephone settings 6 Temporary tone dialing 13 The RBRC® Seal 54 Transfer an external call 16 Troubleshooting 40

Volume 9, 29

Warranty 51

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.

Printed in China.

91-001125-090-100

User’s manual

w w w . v t e c h p h o n e s . c o m

Models: 6042/6043/ 6052/6053

VTech VTRZ6052 - 6052, rz6042, 6043, 6053 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual