VTech NEAX 2400 IPX User Manual

Download

Page 1

Dterm

Series i

USER GUIDE

/ Dterm

Page 2

LIABILITY DISCLAIMER

NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without notice.

NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval from NEC Corporation.

NEC Corporation

Printed in Japan

WARNING

The earpiece of this instrument can magnetically attract objects, and thus could cause ear injuries.

Page 3

Face Layout......................................................... 1

Rear View .......................................................... 12

Base View.......................................................... 15

Keys and Lamps ...............................................16

Soft Keys ...........................................................18

Terminal Setup with the Up/Down Key........... 25

Terminal Setup with the Feature Key .............27

term/Dterm

IP Only)...................... 31

To Originate an Outside Call ........................... 33

To Originate an Internal Call............................ 33

Multiline Appearance ....................................... 33

To Originate a Call Using Speed Calling

(One-touch Buttons)......................................... 34

To Originate a Call Using Speed Calling

(Individual/Group)............................................. 35

To Originate a Call Using

Speed Calling – System ................................... 35

Account Code ................................................... 36

Forced Account Code ...................................... 36

Authorization Code .......................................... 37

Voice Call .......................................................... 37

To Answer a Voice Call Hands Free ...............38

Automatic Intercom.......................................... 39

Manual Intercom ...............................................40

Dial Intercom..................................................... 41

To Place a Call on Hold ................................... 42

To Place a Call on Exclusive Hold.................. 42

To Transfer a Call............................................. 43

Conference ....................................................... 44

To Establish a Broker Call............................... 44

To Answer a Camped-on Call ......................... 45

Call Waiting – Originating ............................... 45

Call Park............................................................ 47

Call Pick-up (Group) ........................................ 48

Call Pick-up (Direct)......................................... 48

Outgoing Trunk Queuing................................. 49

Off-hook Trunk Queuing.................................. 49

Executive Override........................................... 50

Last Number Redial ......................................... 50

Call Forwarding – All Calls.............................. 51

Call Forwarding – Busy Line........................... 52

Call Forwarding – Don’t Answer..................... 54

Logged Out IP Station – Call Destination ...... 55

Call Back........................................................... 57

To Save and Repeat a Number ....................... 58

To Leave a Message ........................................ 59

To Answer a Message...................................... 59

Voice Mail System............................................ 60

Meet-me Paging................................................ 61

Paging Transfer................................................ 62

Boss/Secretary Transfer.................................. 63

Page 4

Table of Contents

Boss/Secretary – MW Lamp Control............... 64

Boss/Secretary Override.................................. 65

Do Not Disturb ..................................................66

Call Redirect...................................................... 67

Privacy...............................................................69

Privacy Release ................................................ 70

Index .................................................................. 71

LCD Indication ..................................................73

Page 5

ace Layout

term

2DT

(2-LINE NON DISPLAY)

Call Indicator Lamp

Programmable Keys

GHI

PQRS

Hold

– 1 –

ABC

JKL

TUV

DEF

MNO

WXYZ

Mic

Transfer

Feature

Recall

Conf

Dedicated Function Key

Redial

Answer

Speaker

Microphone

Speaker

Page 6

term

)

4D IP

(4-LINE WITH DISPLAY)

term

Call Indicator Lamp

LCD (Liquid Crystal Display

Exit

GHI

PQRS

– 2 –

Hold

ABC

TUV

JKL

DEF

MNO

WXYZ

Mic

Transfer

Help

Feature

Recall

Conf

Redial

Answer

Speaker

Lift

Dedicated Function Keys

Soft Keys

Programmable Keys

Microphone

Speaker

Page 7

term

8D and D

term

8D IP

(8-LINE WITH DISPLAY)

Call Indicator Lamp

LCD (Liquid Crystal Displa

GHI

PQRS

Hold

Exit

Help

Soft Keys

Programmable Keys

ABC

JKL

TUV

OPER

WXYZ

Transfer

DEF

MNO

Recall

Conf

Redial

Answer

Speaker

Feature

Mic

Directory

Message

Dedicated Function Keys

Microphone

Speaker

– 3 –

Page 8

term

16D and D

term

(16-LINE WITH DISPLAY)

16D IP

Call Indicator Lamp

LCD (Liquid Crystal Displa

GHI

PQRS

Hold

Exit

Help

Soft Keys

Programmable Keys

ABC

JKL

TUV

OPER

DEF

MNO

WXYZ

Transfer

Recall

Conf

Redial

Answer

Speaker

Feature

Directory

Mic

Message

Dedicated Function Keys

Microphone

Speaker

– 4 –

Page 9

term

32D and D

term

(32-LINE WITH DISPLAY)

32D IP

Exit

ABC

JKL

GHI

PQRS

TUV

OPER

Hold

Transfer

WXYZ

1 Call Indicator Lamp

Lamp at top corner of D

term

Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.

2 LCD (Note 1)

LCD (Liquid Crystal Display) provides D

Help

Recall

Conf

Redial

Answer

Speaker

Feature

Mic

Directory

Message

DEF

MNO

information plus data, time and Soft Key Operation. The LCD has 24-character, 3-line capability.

3Exit

The user can exit from the Help key mode by pressing this key.

4Soft Keys

Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling process.

5Help

Explanations of the Soft Keys can be called up on the LCD by pressing this key.

term

activity

– 5 –

Page 10

6 Programmable Keys

[Programmable by telephone system administrator (Flexible Line/Feature Keys)]

• Station line access

• Trunk line access

• Feature access [Programmable by user (Flexible Line/One-Touch Speed Dial)]

• Station line access

• Trunk line access

• Feature access

<One-Touch Speed Dial> (Note 2)

• Any feature can be assigned.

• Direct station selection

• Station speed dial

7 Recall

Press key to terminate established call and returns to the internal dial tone.

8Feature

Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.

9 Directory (Note 3)

Press key to activate speed calling - system feature. * Not equipped on D

term

4D IP.

10 Message (Note 3)

Press key to access the voice mail system. * Not equipped on D

term

4D IP.

11 Mic

Press key to respond hands free. LED on this key lights during speakerphone operation.

12 Conf

Press key to establish a three-way conversation. LED on key lights when key is active.

13 Redial (Last Number Call/Speed Calling)

Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed. Press the or # (Note 4) key to activate dialing.

14 Microphone

Built-in microphone is used for hands free operation with speakerphone.

15 Up/Down

(

DOWN UP)

Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.

• LCD Contrast: Press ( ) or ( ) key while idle.

• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.

• Ringer Volume: Press ( ) or ( ) key during ringing.

16 Answer

When LED on this key is lit, press key to answer a waiting call.

17 Speaker

Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active. * All standard IP versions include support for full duplex handsfree mode. All TDM and IP enabled versions are half duplex handsfree mode.

18 Transfer

Allows the station user to transfer established calls to another station, without attendant assistance.

19 Hold

Press key to place an internal or external call on hold.

– 6 –

Page 11

term

20 D

IP Adapter

term

IP adapter can be attached to D

term

8D/16D/32D terminals. It supports the same telephony service as the original D

Note 1: Not applicable for D Note 2: Not applicable for D Note 3: Not available for D

mode , D

term

75/D

term

terminal.

term

8/8D/16D.

term

65/D

term

Series E mode.

term

(These keys must be enabled in system programming and must be used with the correct Firmware.) D ica D

term

Series III/D

65/D

term

Series E: North Amer-

term

75: Australia, Asia, Latin

America, Middle East, Russia

Note 4: A-law Countries [Australia, Russia, Latin

America, UK, Middle near East, other Asian nations]: # µ-law Countries [North America, Japan, Hong Kong, Taiwan]:

Series i

Series III

– 7 –

Page 12

1 2

term

16LD and D

term

16LD IP

(16-LINE WITH MULTI-DISPLAY)

Exit

ABC

JKL

GHI

PQRS

TUV

OPER

Hold

Transfer

18 17

1 Call Indicator Lamp

Lamp at top corner of D

term

Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.

2 LCD (Note 1)

LCD (Liquid Crystal Display) provides D

term

activity

information plus data, time and Soft Key Operation.

term

Series i

Help

DEF

MNO

WXYZ

Recall

Conf

Redial

Answer

Speaker

Feature

Directory

Mic

Message

5 6

7 8 9

1 1

The LCD has 24-character, 3-line capability.

3Exit

The user can exit from the Help key mode by pressing this key.

4Soft Keys

Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling process.

5Help

Explanations of the Soft Keys can be called up on the LCD display by pressing this key.

– 8 –

Page 13

6 Programmable Keys

[Programmable by telephone system administrator (Flexible Line/Feature Keys)]

• Station line access

• Trunk line access

• Feature access

[Programmable by user (Flexible Line)]

• Station line access

• Trunk line access

• Feature access

7 Recall

Press key to terminate established call and returns to the internal dial tone.

8Feature

Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.

9 Directory (Note 3)

Press key to activate speed calling - system feature. * Not equipped on D

term

4D IP.

10 Message (Note 3)

Press key to access the voice mail system. * Not equipped on D

term

4D IP.

11 Mic

Press key to respond hands free. LED on this key lights during speakerphone operation.

12 Conf

Press key to establish a three-way conversation. LED on key lights when key is active.

13 Redial (Last Number Call/Speed Calling)

Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed.

Press the or # (Note 4) key to activate dialing.

14 Microphone

Built-in microphone is used for hands free operation with speakerphone.

15 Up/Down

(

DOWN UP)

Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.

• LCD Contrast: Press ( ) or ( ) key while idle.

• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.

• Ringer Volume: Press ( ) or ( ) key during ringing.

16 Answer

When LED on this key is lit, press key to answer a waiting call.

17 Speaker

Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active.

18 Transfer

Allows the station user to transfer established calls to another station, without attendant assistance.

19 Hold

Press key to place an internal or external call on hold.

20 Speakerphone

Controls the built in speaker which can be used for handsfree dialing/monitoring LED on speaker key lights when active. * All standard IP version include support for fill duplex handsfree. All TDM and IP enabled versions are half duplex handsfree.

– 9 –

Page 14

21 16LD Display Default status of display.

Exit

Help

S0P6D

indicate the icon area. For more detailed

escription, please refer to the next page.

Key No. Display Feature Name

1 PICK Call Pick-up 2 FDN Call Forwarding - Don't Answer 3 FDA Call Forwarding - All Calls 4 E-OVR Executive Override 5 VOICE Voice Call 6 MSG-R Message Reminder 7 S&R Save and Repeat a Number 8 LAST# Last Number Redial 9 78906 Prime Line

10 SPD Speed Dialing

11 SPD Speed Dialing 12 SPD Speed Dialing 13 SPD Speed Dialing 14 SPD Speed Dialing 15 SPD Speed Dialing 16 S-SPD Speed Calling - System

Note: - The contents of display can be changed by System

Data.

- Maximum of 8 characters per button.

term

- D

16LD phone may not be available in all

feature packages.

– 10 –

Page 15

Detailed Descriptions of User’s status and Icon:

’s St

atu

• Idle

• Call Hold (Individual Hold/Individual Hold on Call Park Group)

• Call Hold (Other Party Hold/Other Party Hold on Call Park Group)

• Recall (Individual Hold/Exclusive Call Hold/Call Transfer/ Individual Hold on Call Park Group)

• Recall (Other Party Hold/Other Party Hold on Call Park Group)

• Incoming Call

con

No Icon -

lashing

Blink

ote

tter

• Exclusive Call Hold

• During Conversation (Individual Use)

• Call Transfer

• Conference

• During Conversation (Other Party Use)

• Active Feature (Under a setting of feature key like a “Call Forwarding”)

ote

The icon will blink per one second cycle.

– 11 –

Blink

ote

Steady Lit

Page 16

Rear View

term

4D IP

Network Specification

Interface : Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45 Internet Layer: IPv4 Protocol : Peer to Peer Media type : Auto sensing and manual selection supported.

– 12 –

Page 17

term

8D IP, 16D IP, 16LD IP, 32D IP

PC(X)

Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal.

Network Specification

Interface : Ethernet 10 Base T/100 Base TX <IEEE 802.3>, RJ45 * Multiport Switch Internet Layer: IPv4 Protocol : Peer to Peer only Media type : Auto sensing and manual selection supported.

– 13 –

Page 18

term

4D IP

Adjustable Removable Base

Quick Disconnect Button

– 14 –

Page 19

Base View

term

8D IP, 16D IP, 16LD IP, 32D IP

Power over Ethernet Switch

Note: Adjustable/Removable base has been Removed

Power Method Equipment to be used Switch Position

External AC Adapter

Optional Adapter

Industry Standard IEEE 802.3 af Power Switch

CISCO Discovery Protocol • CISCO Catalyst Power Switch

Optional Adapter supported

Type Description

PS(A)-R UNIT Survivable adapter to provide local Dterm IP survivability.

AD(A)-2R UNIT Local recording capability.

AC Adapter

• CISCO Power Patch Panel

– 15 –

Page 20

Keys and Lamps

Programmable Keys

These are examples of D grammed by the user. Others must be programmed by the telephone system administrator.

AICM

Press key to activate “Automatic Intercom”.

DICM

Press key to activate “Dial Intercom”.

DND (Do Not Disturb)

Press key to activate or cancel “Privacy” feature.

FDA

Press key to activate or cancel “Call Forwarding – All Calls” feature.

FDB

Press key to activate, verify, or cancel “Call Forwarding – Busy Line” feature.

FDN

Press key to activate, verify, or cancel “Call Forwarding – Don’t Answer” feature.

MICM

Press key to activate “Manual Intercom”.

term®

features available by pressing the programmable keys. Some features may be pro-

MSG (Message)

Press key to leave message indication at station in no answer or busy condition.

MULTILINE APPEARANCE

A programmable extra extension key. Press this key to see status of extra extension.

MW-SET

Press key to leave message waiting indication on boss’ station from secretary’s station.

MW-OFF

Press key to cancel message waiting indication on boss’ station from secretary’s station.

P-RLS

Press key to release “Privacy” feature.

– 16 –

Page 21

S&R (Save and Repeat)

Press key to store a number or redial a stored number.

SIG

Press key to cause chime at predetermined station.

Lamps

Call Indicator Lamp

Lamp at top of D

term

Display flashes when a call terminates to the terminal.

Lamp lights steadily when a message has been left.

LCD

LCD (Liquid Crystal Display) provides D

term

activity information plus date, time and Soft Key operation.

LED

Some Feature keys have a built-in Light Emitting Diode (LED) that lights or flashes according to the activity of that Feature key.

Function Key Activities

Feature + 0 = Side Tone On/Off. (for handset) (Note 1) Feature + 1 = Turns microphone on or off. Feature + 2 = Adjusts handset receiver volume Feature + 3 = Selects ringer tone Feature + 4 = Adjusts transmission/receiving volume Feature + 5 = Activates hands-free operation Feature + 6 = Deactivates hands-free operation Feature + 7 = Turns call indicator lamp on or off for incoming call notification. (If turned off, this lamp will still

light to indicate message waiting.)

Feature + 8 = Turns Dynamic Dial Pad on or off. (Note 2)

Note 1: Not available for D Note 2: All TDM types support Dynamic Dial Pad. For D

ware is required.

term

IP.

term

IP, Feature Package 8700 (R14) or later version of Firm-

– 17 –

Page 22

Soft Keys

4051

AM MON 18 JUL 2002

7:35

DND

Exit Help

Note: Soft Key function is available for the terminals with LCD.

The Soft Keys on the D

term

of the telephone. While default Soft Key settings are provided, desired functions can be assigned to individual stations as required. The Soft Keys, at the bottom of the LCD, can display the names of available functions, names of user-assigned functions and names of functions assigned by a specific Soft Key pattern. The Soft Keys displayed can vary, depending on the state of the phone and/or when the Next/Previous button is pressed.

Exit Key

Press to exit the Help program.

Help Key

Press the Help Key, then press desired Soft Key for helpful information about that key.

MIC (Microphone)

Press the Soft Key below “MIC” to activate or deactivate the Microphone. LED on Mic key will illuminate when Mic is on.

>>>MIC

Series i/D

term

IP provide a set of functions on the LCD that adapts to the changing state

DND (Do Not Disturb)

Press the Soft Key to reject call termination to the preassigned station.

– 18 –

Page 23

Default Function Displays for Each Status

Default Soft Key settings are provided corresponding to particular functions. Different Soft Key settings are displayed at the bottom of the LCD depending on the status, as shown below.

Different patterns of Soft Key settings can be registered for individual call states and assigned to individual terminals as required.

IDLE

4:26 PM TUE 13 APR 2004

MIC >>>DND

DIAL TONE/DIALING

(1)

4:26 PM TUE 13 APR 2004

MIC >>>PICK

Push >>>

FDA

RINGING

(2)

4:26 PM TUE 13 APR 2004

FDN >>>FDB

4:26 PM TUE 13 APR 2004

MIC >>>VOICE

– 19 –

Page 24

BUSY

(1)

(2)

BUSY 2000

4:26 PM TUE 13 APR 2004

MIC >>>CB

Push >>>

BUSY 2000

4:26 PM TUE 13 APR 2004

S&R >>>

CONNECTION

CONSULTATION HOLD

2000

4:26 PM TUE 13 APR 2004

MIC >>>DND

TRANSFER 2000

4:26 PM TUE 13 APR 2004

MIC >>>CONF

– 20 –

Page 25

Soft Key Features

When the Soft Key corresponding to a desired function name is operated, the selected function name starts to blink on the LCD. The blinking display of available functions takes precedence over the display of functions specified by the Soft Key pattern. (Note)

FDB (Call Forwarding – Busy Line)

Permits a call to a busy station to be immediately forwarded to a predesignated station.

FDA (Call Forwarding – All Calls)

Permits all calls destinated for a particular station to be routed to another station regardless of the busy or idle status of the called station.

FDL (Logged Out IP Station – Call Destination)

Enables a system to transfer the call to appropriate station when D

term

whose LOGGED OUT IP STATION – CALL

DESTINATION has already been registered is in logout status.

E-OVR (Executive Override)

Enables selected station users, upon encountering a busy condition at an internal station, to bridge into the busy connection.

CW (Call Waiting)

Enables a busy station to receive a second incoming call. A camp-on indication tone is sent to the busy station, and the user can use a switchhook flash to answer the second call.

CB (Call Back)

Provides the ability for a calling station to set a CALL BACK. The calling station will be rung as soon as the busy station becomes available.

S&R (Save and Repeat)

Allows a station to save a specific dialed number and then redial that number later.

MWSET (Message Waiting – Set)

Allows a station to set a Message Waiting indication or lamp.

HOLD (Call Hold)

Permits a station user to hold a call in progress and to return to the previously held call.

MWOFF (Message Waiting – Cancel)

Allows a station to cancel a Message Waiting indication or lamp.

– 21 –

Page 26

PICK (Call Pickup – Group)

Permits a station user to answer any calls directed to other lines in the user’s preset Call Pickup Group.

CONF (Three-way Calling)

Enables a station user to establish a three-way conference by connecting an additional party to an already existing conversation.

VOICE (Voice Call)

Enables the user to make a call to the called party’s built-in speaker. If the called party’s MIC is on, the called party can converse on hands-free.

S-SPD (Speed Calling – System)

Allows a station user to call certain frequently dialed numbers using fewer digits (abbreviated call codes) than would normally be required.

CAS (CAS-Switch Hook Flash)

Allows the user to send a switchhook flash while on an outside trunk.

UCDBO (UCD Busy Out)

Allows a station user to block UCD calls and to cancel Busy Out.

FLASH (Flash)

Provides the station with a switchhook flash.

FDN (Call Forward – No Answer)

Permits a call to an unanswered station to be forwarded to a predesignated station if the called station does not answer within a predetermined period of time.

C-RPT (ISDN Malicious Call Trace)

Allows the user to initiate a Call Trace on ISDN calls only.

G-SPD (Speed Calling – Group)

Allows a station user to share a set of common Speed Calling numbers with other station users in the group.

P-RLS (Privacy Release)

Allows another station to depress a busy line button and enter the conversation of a station already engaged in communication.

DND (Do Not Disturb)

Allows a station user to deny access to the station line for incoming calls.

– 22 –

Page 27

MIC (Microphone On/Off)

Allows the user to turn the microphone on and off for use with the speakerphone.

PAGE (Button Page)

Allows the user to assign two functions to each feature or speed key and to toggle between pages.

HSET (Headset)

Allows the user to go off- and on-hook when using the headset.

RLS (Release Key)

Allows the user to release the current call when using the headset, without waiting for the party to hang up.

SIG (Manual Signaling)

Permits station users to send a one-second ring to a predetermined station. If the signaled station is ringing from another call, the manual intercom signal will interrupt that ringing.

CKEEP (Eight-Party Conference Retrain)

Allows all outside parties to stay on a conference when all internal parties hang up.

SCALL (Serial Call)

Allows the user to set Serial Call for the caller before extending the call, allowing the caller to receive an announcement at the end of the call guiding the caller to dial the next number and subsequent numbers.

IZP (Internal Zone Paging)

Allows a user to make a voice call through the speakers of the designated group.

IDCHG (Call ID Change Display)

Allows the user to toggle between standard display and an alternate display.

GPICK (Call Pickup – Group Enhancement)

Allows the user to answer any ringing station within the user’s expanded call pickup group.

CHCNF (Call Hold – Conference)

Allows a station user to establish a conference connection by adding a third party, who is held on another line, to the existing two-party connection.

– 23 –

Page 28

VISIT (Survivable Remote MGC)

Allows a station to indicate a status: when a user is in remote office, VISIT will be blinking. After recovering the main office, VISIT will return to light.

RMUTE (Ringer Mute)

Allows a station user to mute or recover station ringing.

>>> (Display Function Next Page)

Allows the user to scroll to the next display screen.

<<< (Display Function Previous Page)

Allows the user to scroll to the previous display screen.

Note: The Soft Keys can be programmed in System Data to blink, remain steady, have no indication, or display a charac-

ter when either in use or idle.

– 24 –

Page 29

Terminal Setup with the Up/Down Key

Note: Not Displayed for D

term

Series III/D

term

65/D

term

75 : Australia, Asia, Latin America, Middle East, Russia

term

65/D

Series III and D

Series E : North America

term

75/D

term

Series E mode.

To adjust the handset receiver volume

Press the Up/Down key in the off-hook status or during the call.

LCD indication for North America, Latin America, Asia, Middle East and Russia.

To adjust the speaker volume

Press the Up/Down key during speakerphone operation or engaged in a call.

To adjust ringer tone

Press the Up/Down key during ringing.

HANDSET

LCD indication for Australia.

HANDSET

SPEAKER

– 25 –

RING

Page 30

To adjust LCD contrast

Press the Up/Down key in the on-hook status.

LCD

– 26 –

Page 31

Terminal Setup with the Feature Key

Microphone On/Off

LED on Mic key shows the status of the built-in microphone.

To change microphone status

Press Soft Key associated with the MIC Display or press Feature and 1.

To adjust initial receiving volume

Handset receiver volume can be changed.

To change the handset receiver volume

Press Feature and 2. The LCD displays the current volume status.

Press Feature and 2 to alternate between Large and Small volume.

RCV VOL. SMALL

4:26 PM TUE 13 APR 2004

RCV VOL. LARGE

4:26 PM TUE 13 APR 2004

– 27 –

Page 32

To select ringer tone

term

The D

Series i/D

Press Feature and 3. The LCD displays the selected tone number (n=1 ~ 10).

Tone No. Frequency (Hz) Modulation (Hz)

1 520/660 16 2 520/660 8 3 1100/1400 16 4 660/760 16 5Melody 1 6Melody 2 7Melody 3 8Melody 4 9Melody 5

10 Melody 6

Note 1: Tone number 5~10. Available since Feature Package 8600 (R13) and requires the correct version of Firmware. Note 2: Tone number 5, 6, 8~10 (Melody 1, 2, 4~6) will sound continuously.

term

IP has 10 kinds of ringer tones that you can select.

RINGER TONE n

4:26 PM TUE 13 APR 2004

– 28 –

Page 33

To adjust transmission/receiving volume

Handset volume can be changed.

Press Feature and 4. The LCD displays the current volume.

T/R VOL. SMALL

4:26 PM TUE 13 APR 2004

Press Feature and 4 again to alternate between Small and Large volume.

To activate hands-free

To set hands-free on:

Press Feature and 5. The LCD displays:

To set hands-free off:

Press Feature and 6. The LCD displays:

Call Indicator lamp on/off

The user can choose to turn the call indicator lamp either on or off during ringing.

Press Feature and 7. The LCD displays:

T/R VOL. LARGE

4:26 PM TUE 13 APR 2004

HANDS FREE ON

4:26 PM TUE 13 APR 2004

HANDS FREE OFF

4:26 PM TUE 13 APR 2004

INDICATOR ON

4:26 PM TUE 13 APR 2004

INDICATOR OFF

4:26 PM TUE 13 APR 2004

Note: The call indicator lamp lights when used as a Message Waiting Lamp, even when it is turned off by the above

operation.

– 29 –

Page 34

Dynamic Dial Pad on/off

The user can originate a call at first hand without lifting handset or pressing Speaker key.

Press Feature and 8. The LCD displays:

Direct Dial Pad ON

4:26 PM TUE 13 APR 2004

Direct Dial Pad OFF

4:26 PM TUE 13 APR 2004

Note: When this feature is ON, the user may initiate a call by immediately dialing the number and the station will go

hands-free off-hook automatically. Enabling this feature for a D

term

IP User Menu. Please note when the features on the following pages are used in conjunction with Dynamic

term

IP, restricts the terminals ability to enter the

Dial Pad, that the user does not have to press the Speaker key or lift the handset to receive dial tone.

– 30 –

Page 35

term/Dterm

IP Only)

To Login

When login mode is activated, following procedure is required.

Enter login code and press Set key.

(The station number is used as the Login code.)

Enter the password and press OK key.

If the login code is accepted, display changes to normal idle status.

– 31 –

Page 36

To Logout

Press the preassigned logout button on the terminal.

Note 1: This location is an example. Note 2: Logout button is assigned by data setting at the PBX.

“LOGOUT?” is displayed on the LCD of the terminal.

Press the logout button on the terminal again.

Note: The following pages describe how to use the PBX Features with the D

For detailed information pertaining to the D

term

IP only, please refer to feature [I-43] IP Enabled D

NEAX 2400 IPX Feature Programming Manual.

– 32 –

term

IP.

term

in the

Page 37

To Originate an Outside Call

Lift handset or press Speaker key, receive dial tone. Dial the Central Office access code (i.e. 9). Dial desired telephone number. Use handset or MIC to converse. Display indicates:

To Originate an Internal Call

Lift handset or press Speaker key. Receive dial tone. Dial desired station number. Display indicates digits dialed. Use handset or MIC to converse.

Multiline Appearance

To originate

Press the MULTILINE APPEARANCE feature key. Lift handset or press Speaker. Dial the Central Office access code (i.e.9). Dial the destination.

Elapsed time

15:39 3DDD

4:26 PM TUE 13 APR 2004

Trunk type

number

Trunk

To answer

Press the MULTILINE APPEARANCE feature key (ringing and flashing LED alert user to incoming call). Lift handset or press Speaker. Speak with incoming party.

– 33 –

Page 38

To Originate a Call Using Speed Calling (One-touch Buttons)

Press the desired Speed Call button, or press Speaker and Speed Call.

To program

(Available only on D

Press Feature button. Press desired Speed Call button. Enter desired telephone number or feature code on the keypad. Display indicates digits dialed. Press Feature again to save the number.

term

stations with speed calling keys.)

SPEED SET

4:26 PM TUE 13 APR 2004

To verify (with D

Press Feature button. Press desired Speed Dial button. Display indicates digits programmed.

Note 1: To program a hook switch for transfer or feature activation, press Recall key as first digit. (! displays on LCD.)

Note 2: To program a pause, press the Recall key as any digit other than the first digit. (– displays on LCD.) Note 3: To program a Voice Call, press Transfer key after dialing station number. (V displays on LCD.) Note 4: Speed calling for feature access:

term

4D/8D/16D/16LD/32D)

Speed call keys may be used a feature key by storing the NEAX2400 IPX feature access code. The features may be programmed on a system basis by the Telephony Server Admin. Access codes may be stored in conjunction with telephone numbers. For example, one button can be programmed by the user to transfer to a certain extension.

– 34 –

Page 39

To Originate a Call Using Speed Calling (Individual/Group)

Press the Redial button. Press the desired speed calling number.

LNR[ ]/SPD[_ _] –X

To Originate a Call Using Speed Calling – System

To program Speed Calling – System key (on one-touch speed calling key)

Press Feature key. Press desired one-touch speed key. The LCD displays previously stored digits. Dial the “Speed Calling – System” access code and the abbreviated call code. Press Feature again.

SPEED SET

4:26 PM TUE 13 APR 2004

To operate from the Speed Calling – System key

Press the “Speed Calling – System” key.

4:26 PM TUE 13 APR 2004

XXXXXX

XXXX

term

If the D then the abbreviated call code.

does not have the “Speed Calling – System” key, dial the “Speed Calling – System” access code,

To operate from the Directory key

Press the Directory key. Dial the abbreviated call code (maximum of 4 digits).

XXXX

4:26 PM TUE 13 APR 2004

– 35 –

Page 40

Account Code

To enter

Lift handset or press Speaker, receive dial tone. Enter feature access code, receive service set tone. Enter “Account Code” (up to 10 digits). (Note 1) Receive dial tone and dial desired number.

To enter account code after authorization code

Lift handset or press Speaker, receive dial tone. Enter feature access code for “Authorization Code”, receive service set tone. Enter “Authorization Code”, receive second service set tone. Enter “Account Code”, receive dial tone, and dial desired number.

Note: Authorization and Account Codes may be up to 20 digits combined (or 34 digits combined, since Feature Package

8700(R14)).

Forced Account Code

Lift handset or press Speaker, receive dial tone. Enter feature access code, receive service set tone. Enter “Forced Account Code” (up to 10 digits), receive dial tone. (Note 1)

Note 1: Available for North America since Feature Package 8700 (R14), Account Codes can be up to 24 digits. Note 2: Available for North America since Feature Package 8700 (R14), Authorization and Account Codes can be up to

34 digits.

– 36 –

Page 41

Authorization Code

To enter without account code

Lift handset or press Speaker, receive dial tone. Enter feature access code, receive service set tone. Enter “Authorization Code” (up to 10 digits). Receive dial tone, dial desired number.

- Or -

Lift handset, receive dial tone. Dial desired number. If an “Authorization Code” is required, caller hears special dial tone. Enter “Authorization Code”, or call will be denied.

Note: This option is available only if system is programmed with Least Cost Routing.

To enter with account code (see above)

Service set tone is optional depending upon system programming.

Note: If a 4-, 8- 16- or 32-button display terminal is used, the display indicates all of the digits dialed.

Voice Call

Lift handset Dial desired station number. Press Voice.

Speak to called party.

VOICE 2000

4:26 PM TUE 13 APR 2004

– 37 –

Page 42

Using the Soft key

Lift handset Dial desired station number; VOICE Soft Key appears while station is ringing.

Press VOICE Soft Key. Speak to called party.

2000

4:26 PM TUE 13 APR 2004

MIC >>>VOICE

Note 1: A Voice Call may be programmed on a one-touch speed key by pressing Speed Dial button, dialing the exten-

sion, and pressing the Transfer key. (V displays if programming on an D

term

with Display. Save by pressing

Speed Dial again.)

Note 2: If called party is on their line when a Voice Call is attempted, calling station’s display indicates:

VOICE BUSY

4:26 PM TUE 13 APR 2004

Note 3: A voice call is restricted if called party’s station is not a D

Display indicates:

term

VOICE REST

4:26 PM TUE 13 APR 2004

To Answer a Voice Call Hands Free

Receive incoming Voice Call. Press the MIC Soft Key or Mic. LED lights. Respond hands-free.

Note: If privacy is required, lift handset.

VOICE 2001

4:26 PM TUE 13 APR 2004

Calling station

– 38 –

Page 43

Automatic Intercom

To initiate

Lift handset or press Speaker key. Press the AICM key. Hear ringback tone.

Called party

ICM 2

4:26 PM TUE 13 APR 2004

To answer

Calling party

AICM key flashes red indicating an incoming intercom call.

Press AICM, lift handset or press Speaker. LED lights solid green. If called station is engaged in a non-intercom call, the station may press AICM after placing original caller on hold (with HOLD key).

ICM 1

4:26 PM TUE 13 APR 2004

To bridge into an automatic intercom call

Note: Bridging is an optional feature.

Press the AICM key, lift handset or press Speaker.

A three-party conference is established.

OVERRIDE 1

4:26 PM TUE 13 APR 2004

CONF

4:26 PM TUE 13 APR 2004

Overriding party

– 39 –

Page 44

Manual Intercom

To initiate

Press MICM, lift handset or press Speaker, ringback tone is heard. Press the SIG key if it is desired for the called station to hear ringing.

To answer

MICM key flashes, indicating an incoming call. Ring tone may also be heard.

Press MICM. Lift handset or press Speaker, LED lights solid green. If called station is engaged in a non-intercom call, the station may press MICM after placing original caller on hold (with Hold key).

To bridge into a manual intercom call

Note: Bridging is an optional feature.

Press MICM, lift handset or press Speaker.

A three-party conference is established.

Called party

ICM 2

4:26 PM TUE 13 APR 2004

Calling party

ICM 1

4:26 PM TUE 13 APR 2004

Overriding partyOverriding party

OVERRIDE 1

4:26 PM TUE 13 APR 2004

CONF

4:26 PM TUE 13 APR 2004

Note 1: The SIG key signals the corresponding station when speaking over the intercom path is unnecessary. Note 2: Two-button Manual Intercom provides one button for signalling and one for talking. A separate signalling but-

ton can be used in many ways for the secretary to alert a boss, or vice versa.

– 40 –

Page 45

Dial Intercom

To initiate

Lift handset or press the Speaker key. Press DICM key. Dial desired intercom station number. Receive ringback tone.

To answer

DICM LED flashes, indicating an incoming intercom call.

Press DICM. Lift handset or press Speaker. LCD shows solid green. If called station is engaged in a non-intercom call, the station may press DICM after placing the original call on hold (with the Hold key.)

To bridge into a dial intercom call

Called party

ICM 2

4:26 PM TUE 13 APR 2004

Calling party

ICM 2

4:26 PM TUE 13 APR 2004

Note: Bridging is an optional feature.

Press the DICM key, lift handset or press Speaker.

A three-party conference is established.

Note: Dial intercom provides a Dial Intercom group where each member of the group may be called by a 1- or 2-digit

number without using their prime lines.

– 41 –

OVERRIDE 3

4:26 PM TUE 13 APR 2004

CONF

4:26 PM TUE 13 APR 2004

Overriding party

Page 46

To Place a Call on Hold

Press Hold. Held line flashes.

Note: If held line appears on other D

the associated LED flashes red slowly.

term

stations,

HOLD 2001

4:26 PM TUE 13 APR 2004

To retrieve

Lift handset or press Speaker. Press held line. Use handset to converse.

Note: Any station with this line appearance can retrieve the call.

If unanswered

After preprogrammed time, Automatic Recall is initiated. Visual and audible signal (rapid flash and ring burst) is sent to station that placed call on hold.

Note 1: A transfer or conference call may be placed on hold depending on software level of the NEAX2400 IPX. Note 2: Hold shows as a flashing green LED on your phone. The same line on other phones shows as a flashing red

LED.

Recall shows as a flashing green LED on your phone and flashing red LED on other phones with the same line.

To Place a Call on Exclusive Hold

Press Hold twice. Line appearance indicates interrupted wink.

Note: If held line appears on other D

LED remains steadily lit red.

To retrieve

term

stations,

E_HOLD 2001

4:26 PM TUE 13 APR 2004

Held station

number

Held station

number

Lift handset or press Speaker. Press held line. Use handset to converse.

Note: Only the D

term

that set Exclusive Hold option can retrieve the call.

– 42 –

Page 47

If unanswered

After preprogrammed time, Automatic Recall is initiated. Visual and audible signal (rapid flash and ring burst) is sent to station which placed call on Exclusive Hold. Recall shows as a flashing green LED on your phone, and solid red on other phones with same line.

Note: Exclusive Hold excludes any other phone from picking up your held call. Exclusive Hold shows as a flashing green

LED on your phone. The same line on other phones appears as a solid red LED.

To Transfer a Call

After conversing, ask party to hold. Press Transfer. Receive interrupted dial tone.

Dial destination station’s extension, hang up or wait for answer.

If transferring party hangs up, that station’s number appears in the center of recipient’s display.

TRANSFER

4:26 PM TUE 13 APR 2004

Transferred station

or trunk number

TRANSFER 2001

4:26 PM TUE 13 APR 2004

Transferring station

TRANSFER 2000 DDD 3

4:26 PM TUE 13 APR 2004

– 43 –

Page 48

Conference

With call in progress, ask party to hold. Press Transfer, receive interrupted dial tone. Dial desired number. After call is answered, press Conf. Conf LED lights. Three-way conference is established.

CONF

4:26 PM TUE 13 APR 2004

Using the Soft Key

With a call in progress, press Transfer and dial desired number. After call is answered, press CONF Soft Key. Three-way conference is established. If one party hang up, other two remain connected. Conf LED goes out.

CONF

4:26 PM TUE 13 APR 2004

MIC >>>

To Establish a Broker Call

While engaged in a call and wishing to consult a third party, press Transfer. Caller is automatically placed on hold. Dial desired party to consult. Press Transfer to return to original caller. Third party is automatically placed on hold. By repeating these steps, it is possible to alternate between calls.

Note: The display indicates connected station or trunk at any given time.

– 44 –

Page 49

To Answer a Camped-on Call

While engaged in a call, receive the camp-on indication (one short tone burst). Answer LED flashes. Press Answer. Call in progress is placed on hold. Connection to camped-on call is established. Press Answer to return to original call. Camped-on call is placed on hold. By repeating these steps, it is possible to alternate between calls. Display indicates connected station or trunk at any given time.

CAMP ON DDD 3

4:26 PM TUE 13 APR 2004

Trunk type

Call Waiting – Originating

To program call waiting key (on one-touch speed calling key)

Press Feature. Press desired one-touch speed key. Press Recall. ! appears on LCD. (See Note.) Dial “Call Waiting” feature access code. Press Feature.

Note: To program a hook switch for transfer or feature activation, press Recall as first digit. ! displays on LCD.

Trunk

number

To activate call waiting – originating

Dial desired station number, receive busy tone. Press CALL WAITING. Receive special ringback tone. Call waiting tone is sent to busy station.

Called station

number

C WAIT 2000

4:26 PM TUE 13 APR 2004

– 45 –

Page 50

– Or –

Lift handset or press Speaker. Dial “Call Waiting” access code, receive dial tone.

C WAIT

4:26 PM TUE 13 APR 2004

Dial busy station.

Using the Soft Key

Dial desired station and receive busy tone. Press CW Soft Key receive call waiting ringback tone.

To answer a waiting call

Call Waiting Tone is heard. Press Answer. Waiting call is automatically connected. Original party is placed on hold. By repeatedly pressing Answer, it is possible to alternate between calls. Display indicates connected station or trunk at any given time.

Using the Soft Key

Hear burst of tone Display indicates “C WAIT” and Answer button flashes. Press Answer receive call waiting tone.

C WAIT SET 2000

4:26 PM TUE 13 APR 2004

Called station

number

C WAIT SET 2000

4:26 PM TUE 13 APR 2004

MIC >>>

Calling station

number

C WAIT 2001

4:26 PM TUE 13 APR 2004

Calling station

number

C WAIT 2001

4:26 PM TUE 13 APR 2004

MIC >>>

To disconnect

Press Recall. Station user is automatically connected to original party.

– 46 –

Page 51

Call Park

To program call park key (on one-touch speed calling key)

Press Feature. Press one-touch speed key. Press Recall. ! displays on LCD. Dial “Call Park” access code. Press Feature again.

To park a call

While connected to a station or trunk, press CALL PARK.

To retrieve a parked call from originating station

Dial “Call Park” local retrieval code. Station user is connected to parked call.

To retrieve a parked call from a remote station

Dial “Call Park” remote retrieval code and the station number from which the call was parked. Station user is connected to remotely parked call.

Parked station

or trunk

CALLPARK SET DDD 3

4:26 PM TUE 13 APR 2004

Elapsed time

10:01 DDD 2

4:26 PM TUE 13 APR 2004

Station that parked the call

2000 DDD 2

4:26 PM TUE 13 APR 2004

– 47 –

Page 52

Call Pick-up (Group)

When station within pick-up group rings

Lift handset. Press CALL PICK-UP or dial “Call Pick-up” access code (may be stored on one-touch speed calling key). Connection to calling party is established. If currently on a call, press Transfer and dial “Call Pick-up” access code. The original party is placed on hold.

PICK UP 32000 DDD

4:26 PM TUE 13 APR 2004

Called station

Calling

party

Using the Soft Key

Lift handset and press PICK Soft Key. Connection to calling party is established.

Call Pick-up (Direct)

To program pick-up direct key (one-touch speed key)

Press Feature. Press one-touch speed key. Dial “Direct Call Pick-up” access code. Press Feature again.

When a station within the system rings

Lift handset, receive dial tone. Press PICK-DIRECT and dial the station number to be picked up.

Called station

PICK UP 2001

4:26 PM TUE 13 APR 2004

MIC >>>

2000

Calling

party

– 48 –

Page 53

– Or –

Dial “Direct Call Pick-up” access code and the station number to be picked up. Connection to calling party is established. If busy, original call must be placed on hold before new call can be picked up.

PICK UP 32000 DDD

4:26 PM TUE 13 APR 2004

Outgoing Trunk Queuing

If trunk busy

Receive Trunk Busy indication. Press CALL BACK. Call is placed in queue for next available trunk. When trunk is available, setting station is alerted by ringing and flashing red LED. Press Speaker or lift handset. Dial tone is heard or number is automatically dialed if Least Cost Routing is provided.

OG-Q SET

4:26 PM TUE 13 APR 2004

Off-hook Trunk Queuing

Press Speaker, receive dial tone. Dial desired telephone number. Encounter a trunk busy condition. Station user receives service set tone and leaves speaker on. The desired number is automatically dialed when a trunk becomes available.

Called station

Calling

party

– 49 –

Page 54

Executive Override

If called station is busy

Press OVERRIDE. Interrupted parties receive warning tone.

Three-way conference is initiated.

Conf LED lights.

OVERRIDE 2001

4:26 PM TUE 13 APR 2004

CONF

4:26 PM TUE 13 APR 2004

Overridden station

Using the Soft Key

Press E-OVR Soft Key. Interrupted parties receive warning tone and three-way conference is initiated.

Note: Override may be programmed by the Telephony Server Admin. for one of the Programmable Line/Feature keys, or

may be programmed by the user on a one-touch speed calling key by storing the Recall and Override access code.

OVERRIDE 2001

4:26 PM TUE 13 APR 2004

MIC >>>

Last Number Redial

To Recall the Last Number Dialed

Press Redial. Last number dialed is displayed. Press Redial key until desired number is displayed. Up to 5 previously dialed numbers. Press # or (Note). The number on the display is automatically redialed. When party has answered, lift handset or speak handsfree.

Note: A-law Countries [Australia, Russia, Latin America, UK, Middle near East, other Asian nations]: #

µ-law Countries [North America, Japan, Hong Kong, Taiwan]:

– 50 –

LNR[# or ]/SPD[_ _] –X

XXXXXX

Page 55

Call Forwarding – All Calls

To set

Press Speaker. Receive dial tone. If setting for another station, press MULTILINE APPEARANCE. Press FWD or dial “Call Forwarding – All Calls” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. FWD LED lights (at your station or at the D are setting). Press Speaker. Call Forwarding – All Calls is set.

Using the Soft Key

Press FDA Soft Key. Receive special tone. Dial destination; wait for service set tone. “FORWARD SET” is displayed, call forwarding for all calls is set.

To verify (with D

Press FWD. Display indicates the station number calls are forwarded to.

Note 1: If recipient station is a D

term

4D/8D/16D/16LD/32D)

LCD displays:

term

of the multiline station you

4D/8D/16D/16LD/32D,

FORWARD SET 2000

FORWARD SET

MIC >>>

FORWARD 2000

Forwarding

station

4:26 PM TUE 13 APR 2004

Forwarding

station

4:26 PM TUE 13 APR 2004

Note 2: With Soft Key operation, FDB flashes on the display.

– 51 –

Page 56

To cancel

Press Speaker. Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE.

Press FWD or dial “Call Forwarding – All Calls” cancel code. Receive service set tone. LED goes out at your station (or the D Press Speaker. Call Forwarding – All Calls is cancelled.

term

of the multiline station).

FORWARD CANCEL

4:26 PM TUE 13 APR 2004

Using the Soft Key

Press FDA Soft Key. Receive service set tone and “FORWARD CANCEL” is displayed.

FORWARD CANCEL

4:26 PM TUE 13 APR 2004

MIC >>>

Call Forwarding – Busy Line

To set

Press Speaker. Receive dial tone. If setting for another station, press MULTILINE APPEARANCE. Press FWD-BY or dial “Call Forwarding – Busy Line” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. FWD-BY LED lights (at your station or at the D Press Speaker. Call Forwarding – Busy Line is set.

term

of the multiline station you are setting).

FORWARD SET

4:26 PM TUE 13 APR 2004

– 52 –

Page 57

Using the Soft Key

Press FDB Soft Key. Receive special dial tone. Dial destination; wait for service set tone. “FORWARD SET” is displayed; Call Forwarding – Busy Line is set.

FORWARD SET

4:26 PM TUE 13 APR 2004

MIC >>>

To verify (with D

term

4D/8D/16D/16LD/32D)

Press FWD-BY. Display indicates the station number calls are forwarded to.

Note 1: If recipient station is a D

term

4D/8D/16D/16LD/32D,

LCD displays:

Note 2: With Soft Key operation, FDB flashes on the display.

To cancel

Press Speaker. Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE.

Press FWD-BY or dial “Call Forwarding – Busy Line” cancel code. Receive service set tone. LED goes out at your station (or the D

term

of the multiline station).

Press Speaker. Call Forwarding – Busy Line is cancelled.

Using the Soft Key

Press FDB Soft Key. Receive service set tone and “FORWARD CANCEL” is displayed.

Forwarding station

FORWARD 2000

4:26 PM TUE 13 APR 2004

FORWARD CANCEL

4:26 PM TUE 13 APR 2004

FORWARD CANCEL

4:26 PM TUE 13 APR 2004

MIC >>>

– 53 –

Page 58

Call Forwarding – Don’t Answer

To set

Press Speaker. Receive dial tone. If setting for another station, press Press FWD-NA or dial “Call Forwarding – Don’t Answer” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. FWD-NA LED lights (at your station or at the D Press Speaker. Call Forwarding – Don’t Answer is set.

Using the Soft Key

Press FDN Soft Key. Receive special dial tone. Dial destination; wait for service set tone. “FORWARD SET” is displayed; Call Forwarding – Don’t Answer is set.

To verify (with D

If verifying for another station, press MULTILINE APPEARANCE while idle. Press FWD-NA. Display indicates the station number calls are forwarded to.

Note 1: If recipient station is a D

term

4D/8D/16D/16LD/32D)

MULTILINE APPEARANCE.

term

of the multiline station you are setting).

term

4D/8D/16D/16LD/32D, LCD displays:

FORWARD SET 2000

4:26 PM TUE 13 APR 2004

FORWARD SET

4:26 PM TUE 13 APR 2004

MIC >>>

FORWARD 2000

4:26 PM TUE 13 APR 2004

Forwarding

station

Forwarding

station

Note 2: Call Forwarding for Busy Line and Don’t Answer may be combined depending upon system programming. Note 3: With Soft Key operation, FDB flashes on the display.

– 54 –

Page 59

To cancel

Press Speaker. Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE.

Press FWD-NA or dial “Call Forwarding – Don’t Answer” cancel code. Receive service set tone. LED goes out at your station (or the D multiline station). Press Speaker. Call Forwarding – Don’t Answer is cancelled.

term

of the

Logged Out IP Station – Call Destination

To set

Lift handset or press Speaker key. Press the FDL Key or dial “Logged Out IP Station – Call Destination” access code. Dial destination station number; receive service set tone. Replace handset or press Speaker key. Logged Out IP Station – Call Destination is set.

Using the Soft Key

Press FDL Soft Key; receive special Dial Tone. Dial destination station number. Receive service set tone; “FORWARD SET” is displayed.

FORWARD CANCEL

4:26 PM TUE 13 APR 2004

FORWARD SET XXXX

4:26 PM TUE 13 APR 2004

To verify (with D

Press “Logged Out IP Station – Call Destination” feature key lit red or press FDL. Display indicates the station number calls are forwarded.

Note: With Soft Key Operation, FDL flashes on the display.

term

4D/8D/16D/16LD/32D)

– 55 –

FORWARD SET XXXX

4:26 PM TUE 13 APR 2004

MIC >>>

FORWARD XXXX

4:26 PM TUE 13 APR 2004

Page 60

To cancel

Lift handset or press Speaker key; receive Dial Tone. Press the FDL Key or dial “Logged Out IP Station – Call Destination” cancel code; receive service set tone. Replace handset or press Speaker key. Logged Out IP Station – Call Destination is canceled.

FORWARD CANCEL

4:26 PM TUE 13 APR 2004

Using the Soft Key

Lift handset or press Speaker key; receive Dial Tone. Press FDL Soft Key; receive service set tone. Dial destination station number; receive service set tone. “Logged Out IP Station – Call Destination” lamp goes off and FDL indication disappears on the LCD.

FORWARD CANCEL

4:26 PM TUE 13 APR 2004

MIC >>>

– 56 –

Page 61

Call Back

If called station is busy

Press CALL BACK. Receive service set tone.

– Or –

Press the FLASH key and enter “Call Back” access code. When both parties become idle, calling party’s phone rings. Calling party would go off hook and hear ring back tone. The called station would then be ringing. Connection is established when the called party answers.

Note: Call Back may be programmed by the Telephony server admin. on a Pro-

grammable Line/Feature Key or by the user on a one-touch speed calling key.

Using the Soft Key

Press CB Soft Key and receive service set tone. “CALLBACK SET” is displayed and the CB Soft Key flashes on the display.

Called party

CALLBACK SET 2000

4:26 PM TUE 13 APR 2004

Called party

CALLBACK 2000

4:26 PM TUE 13 APR 2004

Called party

CALLBACK 2001

4:26 PM TUE 13 APR 2004

CALLBACK SET

4:26 PM TUE 13 APR 2004

MIC >>>

– 57 –

Page 62

To Save and Repeat a Number

To save

Press Speaker. Dial desired telephone number. Press S&R. Dialed number is now stored. S&R LED lights.

– Or –

Receive internal call. Press S&R. Number is stored in memory.

S&R LED lights.

Using the Soft Key

Press S&R. Number is stored in memory. S&R LED lights.

To verify (with D

While idle, press S&R. Display indicates digits sorted.

term

4D/8D/16D/16LD/32D)

To repeat

Press Speaker. Press S&R. D

S&R automatically cancelled. LED goes out.

Note: If saved number is busy or no answer is received, to save it again, press S&R again before hanging up.

term

automatically redials the programmed number.

Using the Soft Key

Press flashing S&R Soft Key. Stored number is automatically redialed. “S&R” disappears from display.

– 58 –

Page 63

To Leave a Message

Press Speaker. Receive dial tone. Dial desired station number. Encounter no answer or busy condition. Press MSG. Message is sent to called D Called station MSG LED lights.

term

Called station

MESSAGE SET 2001

4:26 PM TUE 13 APR 2004

Note 1: Up to four messages can be stored in D Note 2: If a fifth message is attempted, reorder tone is heard and display indi-

cates:

Note 3: If station is not equipped to receive messages, reorder tone is heard and

display indicates:

term

memory.

To Answer a Message

To display

MSG LED is lit. Station is idle.

Press MSG. Re-press MSG to display additional messages in order received.

To respond

While displaying desired message, press Speaker. Press MSG. Station which left message is automatically redialed. Message is erased.

MESSAGE BUSY

4:26 PM TUE 13 APR 2004

MESSAGE REST

4:26 PM TUE 13 APR 2004

Calling station

MSG 2001 12:28PM

4:26 PM TUE 13 APR 2004

– 59 –

Page 64

To erase

To erase a message without returning the call, press MSG to display desired message. Dial # or while message displays. Message is erased.

Note: If station that left message is busy, callback or MSG may be set. If station

that left message does not answer, MSG may be set, notifying originating party that a message return was attempted.

Voice Mail System

To set

Press Feature key. Press Message key. Dial desired “Voice Mail System” access code. Press Feature again.

MESSAGE CANCEL

4:26 PM TUE 13 APR 2004

SPEED SET

4:26 PM TUE 13 APR 2004

To originate

Press Message key. Hear ringback tone.

– 60 –

Page 65

Meet-me Paging

Example: Station A can page Station B. When Station B dials answer code, they are connected.

To page (station A)

Dial “Paging” access code, receive continuous ringback for one second. Page station B. Remain off hook or hang up.

To answer (station B)

If station A remains off hook

Station B dials “Paging” answer code, and they are immediately connected.

If station A hung up

Station B dial “Paging” answer code, and Station A D When station A goes off-hook, they are connected.

Note: Paging function can not be supported with IP enabled D

term

rings.

term

and D

term

Trunk number

PAGING 3

4:26 PM TUE 13 APR 2004

PAGING 3

4:26 PM TUE 13 APR 2004

IP.

– 61 –

Page 66

Paging Transfer

Example: Station A receives an important call for Station B who is not at a desk.

Station A can page Station B. When Station B dials the Paging answer code, Station A can announce the call and transfer it to Station B.

Station A paging

Ask calling party to hold. Press Transfer. Receive interrupted dial tone. Dial “Paging” access code. Receive continuous ringback for one second. Page Station B. Remain off-hook or hang up.

Calling trunk

number

TRANSFER DDD 3

4:26 PM TUE 13 APR 2004

To answer (Station B)

If Station A remained off hook

Station B dials “Paging” answer code, and is connected with Station A. Station A announces call.

Station A hangs up. Station B and the calling party are connected.

If Station A hung up

Station B dials “Paging” answer code. Station A D

Station A picks up and announces call. Station A hangs up. Station B and the calling party are connected.

term

rings.

– 62 –

Stations A and B each display

the other’s number

TRANSFER XXXX

4:26 PM TUE 13 APR 2004

DDD 3

4:26 PM TUE 13 APR 2004

Stations A and B each display

the other’s number, flashing

TRANSFER DDD 3

4:26 PM TUE 13 APR 2004

Calling trunk number

DDD 3

4:26 PM TUE 13 APR 2004

Page 67

– Or –

(Dependent on System Programming)

Station B dials “Paging” answer code, and is immediately connected to the calling party.

Boss/Secretary Transfer

PAGING DDD 3

4:26 PM TUE 13 APR 2004

Secretary

Lift handset, press boss’ ringing line. Ask calling party to hold.

Press boss’ line again. “Voice Call” is automatically established. Announce the call to the boss.

If boss accepts call

Secretary replaces handset. Boss lifts handset, presses flashing line.

If boss refuses call

Secretary presses boss’ line to return to calling party.

Calling party

DDD 3

4:26 PM TUE 13 APR 2004

Boss and secretary station each

display the other’s number

ICM XXXX

4:26 PM TUE 13 APR 2004

– 63 –

Page 68

Boss/Secretary – MW Lamp Control

To set MW at boss’ station

With caller on the line

Lift handset or press Speaker. Press boss’ ringing line. Ask calling party to hold. Press the MW-SET line/feature key. No service set tone is heard.

Boss sees MW on display and can call secretary to receive message.

Without caller on the line

After taking message, press Recall and receive dial tone. Press the MW-SET line/feature key. Receive service set tone.

Note: The secretary can hang up after taking a message, and set a message

lamp at any time by going off-hook on the boss’ multiline and pressing the MW-SET key.

To cancel at boss’ station

Without caller on the line

Lift handset or press Speaker. Receive dial tone. Press Boss’ line appearance. Press MW-CANCEL line/feature key. Receive service set tone.

MW SET

4:26 PM TUE 13 APR 2004

MW SET

4:26 PM TUE 13 APR 2004

MW CANCEL

4:26 PM TUE 13 APR 2004

With caller on line

While engaged in conversation on boss’ multiline, press MW-CANCEL key. No service set tone is heard.

– 64 –

MW CANCEL

4:26 PM TUE 13 APR 2004

Page 69

Boss/Secretary Override

Example: Station 2000 is boss, Station 2001 is secretary.

Boss is connected to Trunk A. Incoming call on Trunk B connects to secretary, but is intended for boss.

To program boss/secretary override key

Press Feature. Press a Speed Calling key. Dial “Boss/Secretary Override” access code. Press Recall. – displays on LCD. Dial boss’ station number. Press Feature again.

Secretary

Lift handset to answer Trunk B, ask caller to hold. Press CALL HOLD feature key or Transfer and dial call hold access code. Receive dial tone. Press BOSS/SEC OVERRIDE. Receive ringback tone.

Boss

Hear 3 bursts of tone. LCD display indicates:

Option 1

Boss presses Answer and converses with secretary. Trunk A is placed on hold. Secretary hangs up. Boss is connected to Trunk B. Boss can alternate between the two parties by pressing Answer.

– 65 –

Boss’ station

number

C WAIT 2000

4:26 PM TUE 13 APR 2004

Secretary’s station

number

C WAIT 2001

4:26 PM TUE 13 APR 2004

Page 70

Option 2

Boss presses Answer and converses with secretary. Trunk A is placed on hold. Boss presses station 2001 key and converses with Trunk B. Boss presses Answer to reconnect to Trunk A. Secretary hears reorder tone, hangs up. Boss can alternate between the two parties by pressing Answer.

Option 3

If boss does not respond to 3 bursts of tone, secretary presses Recall. Secretary is connected to Trunk B.

Option 4

Boss presses Answer and converses with Secretary. Trunk A is placed on hold. Boss denies call, presses Transfer to return to Trunk A. Secretary is returned to Trunk B.

Note: If boss has 4/8/16/16LD/32 button display terminal, display always indicates the connected station or trunk at any

given time.

Do Not Disturb

While idle (on hook)

Press DND. LED lights.

Note: With Soft Key operation, “DND” flashes when set.

To cancel

Press DND. LED goes out.

Using the Soft Key

Press flashing DND Soft Key.

Note: DND must be programmed by the Telephony Server Admin. on a pro-

grammable feature key.

– 66 –

DND SET

4:26 PM TUE 13 APR 2004

DND CANCEL

4:26 PM TUE 13 APR 2004

DND CANCEL 4:26 PM TUE 13 APR 2004

MIC DND >>>

Page 71

Call Redirect

Example: D

Note: This feature is available in North America only.

term

Station A views on the D immediately redirects the call by pressing a Function Key. The destination of the Call Redirect will be the Call Forwarding-Don’t Answer Destination or the Recall Destination if the call is transferred without Call Forwarding-Don’t Answer being set at the station.

term

display the Station Number or Caller ID of an Incoming Call and

Call Redirects to the Call Forward-Don’t Answer Destination:

Station A sets Call Forward-Don’t Answer to Station B. Station C dials Station A, it rings and displays Station C’s number on the display. Station A presses the Call Redirect Key. REDIRECT is displayed on the LCD, and the call immediately forwards to Station B.

Using the Soft Key

Station A sets Call Forward-Don’t Answer to Station B. Station C dials Station A, it rings and displays Station C’s number on the display. Station A presses the REDIR Soft Key. REDIRECT is displayed on the LCD, and the call immediately forwards to Station B.

- Or -

Call Redirects to the Recall Destination when call is transferred without Call Forwarding-Don’t Answer being set.

Station B calls Station C. Station C answers the call and transfers it to Station A and then releases the call. Station A rings. Station A presses the Call Redirect Key. REDIRECTING is displayed on Station A and the call immediately recalls to Station C.

– 67 –

Page 72

Using the Soft Key

Station B calls Station C. Station C answers the call and transfers it to Station A and then releases the call. Station A rings. Station A presses the REDIR Soft Key. REDIRECTING is displayed on Station A and the call immediately recalls to Station C.

– 68 –

Page 73

Privacy

While off-hook

Press DND. LED lights. Privacy feature prevents interruptions for the duration of the call.

Using the Soft Key

PRIVACY SET

4:26 PM TUE 13 APR 2004

Press flashing DND Soft Key. “DND” flashes when set. Privacy feature prevents interruptions for the duration of the call.

PRIVACY SET

4:26 PM TUE 13 APR 2004

MIC >>>

To cancel

Press DND. LED goes out.

PRIVACY CANCEL

4:26 PM TUE 13 APR 2004

– Or –

Replace handset. Privacy feature is automatically cancelled.

Note: DND must be programmed by the Telephony Server Admin. on a programmable feature key.

Using the Soft Key

Press flashing DND Soft Key.

PRIVACY CANCEL

4:26 PM TUE 13 APR 2004

MIC DND >>>

– 69 –

Page 74

Privacy Release

Example: D

term

Station B is engaged in a conversation, and allows D

term

Station A to enter the call in progress.

Station A lifts handset or presses Speaker. Station A presses the line appearance of Station B. Warning tone is sent to the interrupted parties (optional). A three-way conference is established.

Note: Station A may also be a single-line station as long as it appears on the Station B D

– Or –

Example: D

Station A lifts handset or presses Speaker. Station A presses the line appearance of Station B.

Station B LCD indicates: Station B may allow Station A to enter the conversation by pressing P-RLS. Warning tone is sent to the interrupted parties (optional).

term

Station A requests entrance into Station B’s call in progress.

CONF

4:26 PM TUE 13 APR 2004

term

WAIT P-RLS?

4:26 PM TUE 13 APR 2004

P-RLS?

4:26 PM TUE 13 APR 2004

A three-way conference is established.

CONF

4:26 PM TUE 13 APR 2004

Note 1: Station A can be a single-line station if it appears on the Station B D

term

Note 2: Up to six parties can break into a two-party conversation (additional device required).

– 70 –

Page 75

Index

Account Code

Answering a Camped-on Call ................................ 45

Answering a Message ............................................ 59

Answering a Voice Call Hands Free ...................... 38

Authorization Code ................................................. 37

Automatic Intercom ................................................ 39

Boss/Secretary – MW Lamp Control

Boss/Secretary Override ........................................ 65

Boss/Secretary Transfer ........................................ 63

Broker Call, Establishing ........................................ 44

Call Back

Call Forwarding – All Calls ..................................... 51

Call Forwarding – Busy Line .................................. 52

Call Forwarding – Don’t Answer ............................. 54

Call Park ................................................................. 47

Call Pick-up (Direct) ............................................... 48

Call Pick-up (Group) ............................................... 48

Call Redirect ........................................................... 67

Call Transfer ........................................................... 43

Call Waiting – Originating ....................................... 45

Camped-on Call, Answering .................................. 45

Conference ............................................................. 44

Dial Intercom

Do Not Disturb ........................................................ 66

......................................................... 36

...................... 64

................................................................ 57

.......................................................... 41

Establishing a Broker Call

Exclusive Hold ....................................................... 42

Executive Override ................................................ 50

Exit ....................................................................... 5, 8

Forced Account Code

Function Keys and Lamps ..................................... 16

Headset Key

Help ..................................................................... 5, 8

Hold ..................................................................... 5, 8

Internal Call Origination

Last Number Redial

Leave a Message .................................................. 59

Logged Out IP Station – Call Destination .............. 21

Manual Intercom

Meet-me Paging .................................................... 61

Message, Answering ............................................. 59

Message, Leaving .................................................. 59

Microphone Key ..................................................... 18

Multiline Appearance ............................................. 33

.......................................................... 23

.................................................... 40

...................................... 44

............................................ 36

......................................... 33

............................................... 50

term

Only) ................... 31

– 71 –

Page 76

Number Save and Repeat

Off-hook Trunk Queuing Originating a Call Using Speed Calling

(Individual/Group) ................................................... 35

Originating a Call Using Speed Calling

(One-touch Buttons) ............................................... 34

Originating an Internal Call ..................................... 33

Originating an Outside Call .................................... 33

Outgoing Trunk Queuing ........................................ 49

Outside Call Origination ......................................... 33

Paging Transfer

Placing a Call on Exclusive Hold ............................ 42

Placing a Call on Hold ............................................ 42

Privacy ................................................................... 69

...................................................... 62

...................................... 58

......................................... 49

Privacy Release

Saving and Repeating a Number Speed Calling – System Speed Calling Call Origination

(Individual/Group) .................................................. 35

Speed Calling Call Origination

(One-touch Buttons) .............................................. 34

Terminal Setup with the Feature Key

Terminal Setup with the Up/Down Key .................. 25

Transfer a Call ....................................................... 43

Voice Call

Voice Call Hands Free, Answering ........................ 38

Voice Mail System ................................................. 60

..................................................... 70

........................... 58

........................................ 35

.................... 27

............................................................... 37

– 72 –

Page 77

LCD Indication

15:39 DDD X

Time elapsed, trunk type and number for outside call Time elapsed for parked call

XXX DDD X

Parked call retrieved from a remote station, showing the number of the station that parked the call

CALLBACK XXXX

Call Back is activated, showing called or calling number

CALLBACK SET XXXX

Call Back set for busy called station

CALLPARK SET X

Incoming call is parked

CAMP ON DDD X

Camped on call placed on hold

CONF

Three-party conference established Conference for Executive Override Conference for Privacy Release

C WAIT XXXX or C WAIT SET XXXX

Call Waiting tone sent to or received at busy station show in called or calling number Call received on boss’ station from secretary’s station

DND SET/CANCEL

Do Not Disturb set or cancelled

Direct Dial Pad ON/OFF

Dynamic Dial Pad status

E-HOLD XXXX

Station placed on Exclusive Hold

FORWARD XXXX

Station displays forwarding destination Call Forwarding – All Calls Call Forwarding – Busy Line Call Forwarding – Don’t Answer Logged Out IP Station – Call Destination

FORWARD SET/CANCEL

Call Forwarding set or cancelled Call Forwarding – All Calls Call Forwarding – Busy Line Call Forwarding – Don’t Answer Logged Out IP Station – Call Destination

HANDS FREE ON/OFF

Hands free status

– 73 –

Page 78

LCD Indication (continued)

HOLD XXXX

Station placed on hold

ICM X

Intercom call with called or calling party number Automatic Intercom Manual Intercom Dial Intercom Boss Secretary Transfer

INDICATOR O/OFF

Indicator Lamp status

LNR[*]/SPD[_]-n

Prompt for last number called or Speed Calling number Stack Dial

The IP Enabled D user enters “Login Code” and “Password”.

Logout

Press preassigned Logout button to logout.

term

becomes operational when the

MSG XXXX HH:MMPM

Message waiting (calling station and time of message)

MESSAGE BUSY

Called station message memory Busy – cannot store addition messages

MESSAGE CANCEL

Message erased

MESSAGE REST

Called Station message receipt restricted – not equipped to receive messages

MESSAGE SET XXXX

Message indication left and busy called station

MW SET/CANCEL

Message Waiting set or cancelled on boss’ station from secretary’s station

OG-Q SET

Outgoing Trunk Queue – call placed in queue for next available outgoing trunk

– 74 –

Page 79

LCD Indication (continued)

OVERRIDE X

Overriding intercom call through bridging Automatic Intercom Dial Intercom Manual Intercom

OVERRIDE XXXX

Executive Override

PICK UP XXXX X

Call Pickup of station within group showing called and calling stations

PAGING X or PAGING DDD X

Ready to page station, page waiting or page call connection

P-RLS SET

Privacy Release set

P-RLS ?

Prompt requesting privacy release for incoming call

PRIVACY SET/CANCEL

Privacy set or cancelled

SPEED SET

Speed Calling number saved in memory

TRANSFER

Ready to transfer a call

TRANSFER XXXX

Transferred station or trunk number Page Call Transfer

TRANSFER XXXX X

Transferring station number

TRANSFER 3

Transferring page call to another station

T/R VOL. SMALL/LARGE

Transmission Receiving Volume status

VOICE XXXX

Voice Call showing called or calling station number

RCV VOL. SMALL/LARGE

Receiver Volume status

RINGER TONE X

Ready for Ringer tone selection

VOICE BUSY/REST

Voice Call station called is busy or restricted

WAIT P-RLS?

Prompt when requesting privacy release at another station

– 75 –

Page 80

The material contained herein is subject to change without prior notice at the sole

discretion of NEC Business Solutions Ltd.

ocument No. ND-91712(E)

October 2004 Doc ID: NEC-7321

VTech NEAX 2400 IPX User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Rear View

Base View

Keys and Lamps

Soft Keys

Terminal Setup with the Up/Down Key

Terminal Setup with the Feature Key

To Originate an Outside Call

To Originate an Internal Call

Multiline Appearance

To Originate a Call Using Speed Calling (One-touch Buttons)

To Originate a Call Using Speed Calling (Individual/Group)

To Originate a Call Using Speed Calling – System

Account Code

Forced Account Code

Authorization Code

Voice Call

To Answer a Voice Call Hands Free

Automatic Intercom

Manual Intercom

Dial Intercom

To Place a Call on Hold

To Place a Call on Exclusive Hold

To Transfer a Call

Conference

To Establish a Broker Call

To Answer a Camped-on Call

Call Waiting – Originating

Call Park

Call Pick-up (Group)

Call Pick-up (Direct)

Outgoing Trunk Queuing

Off-hook Trunk Queuing

Executive Override

Last Number Redial

Call Forwarding – All Calls

Call Forwarding – Busy Line

Call Forwarding – Don’t Answer

Logged Out IP Station – Call Destination

Call Back

To Save and Repeat a Number

To Leave a Message

To Answer a Message

Voice Mail System

Meet-me Paging

Paging Transfer

Boss/Secretary Transfer

Boss/Secretary – MW Lamp Control

Boss/Secretary Override

Do Not Disturb

Call Redirect

Privacy

Privacy Release

Index