VTech NEAX 2400 IPX User Manual

Dterm
Series i
USER GUIDE
/ Dterm
IP
LIABILITY DISCLAIMER
NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without notice.
Copyright 2004
NEC Corporation
Printed in Japan
WARNING
The earpiece of this instrument can magnetically attract objects, and thus could cause ear injuries.

Table of Contents

Face Layout......................................................... 1
Rear View .......................................................... 12
Base View.......................................................... 15
Keys and Lamps ...............................................16
Soft Keys ...........................................................18
Terminal Setup with the Up/Down Key........... 25
Terminal Setup with the Feature Key .............27
Login/Logout (IP Enabled D
term/Dterm
IP Only)...................... 31
To Originate an Outside Call ........................... 33
To Originate an Internal Call............................ 33
Multiline Appearance ....................................... 33
To Originate a Call Using Speed Calling
(One-touch Buttons)......................................... 34
To Originate a Call Using Speed Calling
(Individual/Group)............................................. 35
To Originate a Call Using
Speed Calling – System ................................... 35
Account Code ................................................... 36
Forced Account Code ...................................... 36
Authorization Code .......................................... 37
Voice Call .......................................................... 37
To Answer a Voice Call Hands Free ...............38
Automatic Intercom.......................................... 39
Manual Intercom ...............................................40
Dial Intercom..................................................... 41
To Place a Call on Hold ................................... 42
To Place a Call on Exclusive Hold.................. 42
To Transfer a Call............................................. 43
Conference ....................................................... 44
To Establish a Broker Call............................... 44
To Answer a Camped-on Call ......................... 45
Call Waiting – Originating ............................... 45
Call Park............................................................ 47
Call Pick-up (Group) ........................................ 48
Call Pick-up (Direct)......................................... 48
Outgoing Trunk Queuing................................. 49
Off-hook Trunk Queuing.................................. 49
Executive Override........................................... 50
Last Number Redial ......................................... 50
Call Forwarding – All Calls.............................. 51
Call Forwarding – Busy Line........................... 52
Call Forwarding – Don’t Answer..................... 54
Logged Out IP Station – Call Destination ...... 55
Call Back........................................................... 57
To Save and Repeat a Number ....................... 58
To Leave a Message ........................................ 59
To Answer a Message...................................... 59
Voice Mail System............................................ 60
Meet-me Paging................................................ 61
Paging Transfer................................................ 62
Boss/Secretary Transfer.................................. 63
Table of Contents
Boss/Secretary – MW Lamp Control............... 64
Boss/Secretary Override.................................. 65
Do Not Disturb ..................................................66
Call Redirect...................................................... 67
Privacy...............................................................69
Privacy Release ................................................ 70
Index .................................................................. 71
LCD Indication ..................................................73
F
s
ace Layout
term
D
2DT
(2-LINE NON DISPLAY)
Call Indicator Lamp
Programmable Keys
1
4
GHI
7
PQRS
Hold
– 1 –
2
ABC
5
JKL
8
TUV
0
DEF
MNO
WXYZ
Mic
Transfer
Feature
3
6
Recall
9
Conf
Dedicated Function Key
Redial
#
Answer
Speaker
Microphone
Speaker
term
)
D
4D IP
(4-LINE WITH DISPLAY)
term
D
IP
Call Indicator Lamp
LCD (Liquid Crystal Display
Exit
1
4
GHI
7
PQRS
2
Hold
2
ABC
8
TUV
5
JKL
0
3
DEF
6
MNO
9
WXYZ
#
Mic
Transfer
Help
Feature
Recall
Conf
Redial
Answer
Speaker
Lift
Dedicated Function Keys
Soft Keys
Programmable Keys
Microphone
Speaker
D
y)
term
8D and D
term
8D IP
(8-LINE WITH DISPLAY)
Call Indicator Lamp
LCD (Liquid Crystal Displa
1
4
GHI
7
PQRS
Hold
Exit
Help
Soft Keys
Programmable Keys
2
ABC
5
JKL
8
TUV
0
OPER
WXYZ
Transfer
3
DEF
6
MNO
9
#
Recall
Conf
Redial
Answer
Speaker
Feature
Mic
Directory
Message
Dedicated Function Keys
Microphone
Speaker
– 3 –
D
y)
term
16D and D
term
(16-LINE WITH DISPLAY)
16D IP
Call Indicator Lamp
LCD (Liquid Crystal Displa
1
4
GHI
7
PQRS
Hold
Exit
Help
Soft Keys
Programmable Keys
2
ABC
5
JKL
8
TUV
0
OPER
DEF
MNO
WXYZ
Transfer
3
Recall
Conf
6
Redial
9
Answer
#
Speaker
Feature
Directory
Mic
Message
Dedicated Function Keys
Microphone
Speaker
– 4 –
D
0
1
2
3
5
6
4
term
32D and D
term
(32-LINE WITH DISPLAY)
32D IP
Exit
2
1
ABC
4
5
JKL
GHI
8
7
PQRS
TUV
0
OPER
Hold
Transfer
19
18
WXYZ
1 Call Indicator Lamp
Lamp at top corner of D
term
Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.
2 LCD (Note 1)
1
LCD (Liquid Crystal Display) provides D
2
3
4
Help
5
6
7
8
Recall
Conf
Redial
Answer
Speaker
Feature
Mic
Directory
Message
9
1
1
1
1
1
3
DEF
6
MNO
9
#
1
17
1
information plus data, time and Soft Key Operation. The LCD has 24-character, 3-line capability.
3Exit
The user can exit from the Help key mode by press­ing this key.
4Soft Keys
Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling pro­cess.
5Help
Explanations of the Soft Keys can be called up on the LCD by pressing this key.
term
activity
– 5 –
6 Programmable Keys
[Programmable by telephone system administrator (Flexible Line/Feature Keys)]
• Station line access
• Trunk line access
• Feature access [Programmable by user (Flexible Line/One-Touch Speed Dial)]
<Flexible Line>
• Station line access
• Trunk line access
• Feature access
<One-Touch Speed Dial> (Note 2)
• Any feature can be assigned.
• Direct station selection
• Station speed dial
7 Recall
Press key to terminate established call and returns to the internal dial tone.
8Feature
Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.
9 Directory (Note 3)
Press key to activate speed calling - system fea­ture. * Not equipped on D
term
4D IP.
10 Message (Note 3)
Press key to access the voice mail system. * Not equipped on D
term
4D IP.
11 Mic
Press key to respond hands free. LED on this key lights during speakerphone operation.
12 Conf
Press key to establish a three-way conversation. LED on key lights when key is active.
13 Redial (Last Number Call/Speed Calling)
Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed. Press the or # (Note 4) key to activate dialing.
14 Microphone
Built-in microphone is used for hands free operation with speakerphone.
15 Up/Down
(
DOWN UP)
Used to adjust LCD contrast, speaker/receiver vol­ume, and ringer volume.
• LCD Contrast: Press ( ) or ( ) key while idle.
• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.
• Ringer Volume: Press ( ) or ( ) key during ringing.
16 Answer
When LED on this key is lit, press key to answer a waiting call.
17 Speaker
Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active. * All standard IP versions include support for full duplex handsfree mode. All TDM and IP enabled versions are half duplex handsfree mode.
18 Transfer
Allows the station user to transfer established calls to another station, without attendant assistance.
19 Hold
Press key to place an internal or external call on hold.
– 6 –
term
0
20 D
IP Adapter
term
D
IP adapter can be attached to D
term
8D/16D/32D terminals. It supports the same tele­phony service as the original D
Note 1: Not applicable for D Note 2: Not applicable for D Note 3: Not available for D
mode , D
term
75/D
term
terminal.
2
term
8.
term
8/8D/16D.
term
65/D
term
Series E mode.
term
(These keys must be enabled in system pro­gramming and must be used with the correct Firmware.) D ica D
term
term
Series III/D
65/D
term
Series E: North Amer-
term
75: Australia, Asia, Latin
America, Middle East, Russia
Note 4: A-law Countries [Australia, Russia, Latin
America, UK, Middle near East, other Asian nations]: # µ-law Countries [North America, Japan, Hong Kong, Taiwan]:
Series i
Series III
– 7 –
D
1
0
1 2
3
4
6
5
term
16LD and D
term
16LD IP
(16-LINE WITH MULTI-DISPLAY)
Exit
1
3
5
7
20
2
1
ABC
4
5
JKL
GHI
8
7
PQRS
TUV
0
OPER
Hold
Transfer
18 17
19
1 Call Indicator Lamp
Lamp at top corner of D
term
Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left.
2 LCD (Note 1)
LCD (Liquid Crystal Display) provides D
term
activity
information plus data, time and Soft Key Operation.
term
D
Series i
1
2
3
Help
9
2
11
4
13
6
15
8
3
DEF
6
MNO
9
WXYZ
#
Recall
Conf
Redial
Answer
Speaker
Feature
Directory
Mic
Message
4
5 6
10
12
2
14
16
7 8 9
1
1 1
1
1
1
1
The LCD has 24-character, 3-line capability.
3Exit
The user can exit from the Help key mode by press­ing this key.
4Soft Keys
Any feature shown at the bottom of the LCD is available. The appropriate feature key is displayed on the screen according to the call handling pro­cess.
5Help
Explanations of the Soft Keys can be called up on the LCD display by pressing this key.
– 8 –
6 Programmable Keys
[Programmable by telephone system administrator (Flexible Line/Feature Keys)]
• Station line access
• Trunk line access
• Feature access
[Programmable by user (Flexible Line)]
<Flexible Line>
• Station line access
• Trunk line access
• Feature access
7 Recall
Press key to terminate established call and returns to the internal dial tone.
8Feature
Used to activate terminal setup functions and to program One-Touch Speed Dial/Feature Keys.
9 Directory (Note 3)
Press key to activate speed calling - system fea­ture. * Not equipped on D
term
4D IP.
10 Message (Note 3)
Press key to access the voice mail system. * Not equipped on D
term
4D IP.
11 Mic
Press key to respond hands free. LED on this key lights during speakerphone operation.
12 Conf
Press key to establish a three-way conversation. LED on key lights when key is active.
13 Redial (Last Number Call/Speed Calling)
Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed.
Press the or # (Note 4) key to activate dialing.
14 Microphone
Built-in microphone is used for hands free operation with speakerphone.
15 Up/Down
(
DOWN UP)
Used to adjust LCD contrast, speaker/receiver vol­ume, and ringer volume.
• LCD Contrast: Press ( ) or ( ) key while idle.
• Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.
• Ringer Volume: Press ( ) or ( ) key during ringing.
16 Answer
When LED on this key is lit, press key to answer a waiting call.
17 Speaker
Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active.
18 Transfer
Allows the station user to transfer established calls to another station, without attendant assistance.
19 Hold
Press key to place an internal or external call on hold.
20 Speakerphone
Controls the built in speaker which can be used for handsfree dialing/monitoring LED on speaker key lights when active. * All standard IP version include support for fill duplex handsfree. All TDM and IP enabled versions are half duplex handsfree.
– 9 –
21 16LD Display Default status of display.
d
Exit
P
C
I
1
3
5
7
K
F
N
D
F
A
D
E
O
V
R
V
I
O
C
E
M
G
S
R
S
R
&
L
S
A
#
T
9
2
11
4
13
6
15
8
Help
9
7
8
D
S
P
D
S
P
D
S
P
D
S
P
D
S
P
D
S
P
S0P6D
S
indicate the icon area. For more detailed
escription, please refer to the next page.
Key No. Display Feature Name
10
12
14
16
1 PICK Call Pick-up 2 FDN Call Forwarding - Don't Answer 3 FDA Call Forwarding - All Calls 4 E-OVR Executive Override 5 VOICE Voice Call 6 MSG-R Message Reminder 7 S&R Save and Repeat a Number 8 LAST# Last Number Redial 9 78906 Prime Line
10 SPD Speed Dialing
11 SPD Speed Dialing 12 SPD Speed Dialing 13 SPD Speed Dialing 14 SPD Speed Dialing 15 SPD Speed Dialing 16 S-SPD Speed Calling - System
Note: - The contents of display can be changed by System
Data.
- Maximum of 8 characters per button.
term
- D
16LD phone may not be available in all
feature packages.
– 10 –
Detailed Descriptions of User’s status and Icon:
U
se
r
s St
atu
s
• Idle
• Call Hold (Individual Hold/Individual Hold on Call Park Group)
• Call Hold (Other Party Hold/Other Party Hold on Call Park Group)
• Recall (Individual Hold/Exclusive Call Hold/Call Transfer/ Individual Hold on Call Park Group)
• Recall (Other Party Hold/Other Party Hold on Call Park Group)
• Incoming Call
F
I
con
No Icon -
lashing
Blink
N
Blink
N
ote
ote
Pa
tter
n
• Exclusive Call Hold
• During Conversation (Individual Use)
• Call Transfer
• Conference
• During Conversation (Other Party Use)
• Active Feature (Under a setting of feature key like a “Call Forwarding”)
N
ote
:
The icon will blink per one second cycle.
– 11 –
Blink
N
ote
Steady Lit

Rear View

term
D
4D IP
Network Specification
Interface : Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45 Internet Layer: IPv4 Protocol : Peer to Peer Media type : Auto sensing and manual selection supported.
– 12 –
term
D
8D IP, 16D IP, 16LD IP, 32D IP
PC(X)
Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal.
Network Specification
Interface : Ethernet 10 Base T/100 Base TX <IEEE 802.3>, RJ45 * Multiport Switch Internet Layer: IPv4 Protocol : Peer to Peer only Media type : Auto sensing and manual selection supported.
– 13 –
D
term
4D IP
Adjustable Removable Base
Quick Disconnect Button
– 14 –

Base View

term
D
8D IP, 16D IP, 16LD IP, 32D IP
Power over Ethernet Switch
Note: Adjustable/Removable base has been Removed
Power Method Equipment to be used Switch Position
External AC Adapter
Optional Adapter
Industry Standard IEEE 802.3 af Power Switch
CISCO Discovery Protocol • CISCO Catalyst Power Switch
Optional Adapter supported
Type Description
PS(A)-R UNIT Survivable adapter to provide local Dterm IP survivability.
AD(A)-2R UNIT Local recording capability.
AC Adapter
• CISCO Power Patch Panel
– 15 –
1
<Default>
2

Keys and Lamps

Programmable Keys
These are examples of D grammed by the user. Others must be programmed by the telephone system administrator.
AICM
Press key to activate “Automatic Intercom”.
DICM
Press key to activate “Dial Intercom”.
DND (Do Not Disturb)
Press key to activate or cancel “Privacy” feature.
FDA
Press key to activate or cancel “Call Forwarding – All Calls” feature.
FDB
Press key to activate, verify, or cancel “Call Forwarding – Busy Line” feature.
FDN
Press key to activate, verify, or cancel “Call Forwarding – Don’t Answer” feature.
MICM
Press key to activate “Manual Intercom”.
term®
features available by pressing the programmable keys. Some features may be pro-
MSG (Message)
Press key to leave message indication at station in no answer or busy condition.
MULTILINE APPEARANCE
A programmable extra extension key. Press this key to see status of extra extension.
MW-SET
Press key to leave message waiting indication on boss’ station from secretary’s station.
MW-OFF
Press key to cancel message waiting indication on boss’ station from secretary’s station.
P-RLS
Press key to release “Privacy” feature.
– 16 –
S&R (Save and Repeat)
Press key to store a number or redial a stored number.
SIG
Press key to cause chime at predetermined station.
Lamps
Call Indicator Lamp
Lamp at top of D
term
Display flashes when a call terminates to the terminal.
Lamp lights steadily when a message has been left.
LCD
LCD (Liquid Crystal Display) provides D
term
activity information plus date, time and Soft Key operation.
LED
Some Feature keys have a built-in Light Emitting Diode (LED) that lights or flashes according to the activity of that Feature key.
Function Key Activities
Feature + 0 = Side Tone On/Off. (for handset) (Note 1) Feature + 1 = Turns microphone on or off. Feature + 2 = Adjusts handset receiver volume Feature + 3 = Selects ringer tone Feature + 4 = Adjusts transmission/receiving volume Feature + 5 = Activates hands-free operation Feature + 6 = Deactivates hands-free operation Feature + 7 = Turns call indicator lamp on or off for incoming call notification. (If turned off, this lamp will still
light to indicate message waiting.)
Feature + 8 = Turns Dynamic Dial Pad on or off. (Note 2)
Note 1: Not available for D Note 2: All TDM types support Dynamic Dial Pad. For D
ware is required.
term
IP.
term
IP, Feature Package 8700 (R14) or later version of Firm-
– 17 –

Soft Keys

4051
AM MON 18 JUL 2002
7:35
DND
Exit Help
Note: Soft Key function is available for the terminals with LCD.
The Soft Keys on the D
term
of the telephone. While default Soft Key settings are provided, desired functions can be assigned to individual sta­tions as required. The Soft Keys, at the bottom of the LCD, can display the names of available functions, names of user-assigned functions and names of functions assigned by a specific Soft Key pattern. The Soft Keys displayed can vary, depending on the state of the phone and/or when the Next/Previous button is pressed.
Exit Key
Press to exit the Help program.
Help Key
Press the Help Key, then press desired Soft Key for helpful information about that key.
MIC (Microphone)
Press the Soft Key below “MIC” to activate or deactivate the Microphone. LED on Mic key will illuminate when Mic is on.
>>>MIC
Series i/D
term
IP provide a set of functions on the LCD that adapts to the changing state
DND (Do Not Disturb)
Press the Soft Key to reject call termination to the preassigned station.
– 18 –
Default Function Displays for Each Status
Default Soft Key settings are provided corresponding to particular functions. Different Soft Key settings are dis­played at the bottom of the LCD depending on the status, as shown below.
Different patterns of Soft Key settings can be registered for individual call states and assigned to individual terminals as required.
IDLE
4:26 PM TUE 13 APR 2004
MIC >>>DND
DIAL TONE/DIALING
(1)
4:26 PM TUE 13 APR 2004
MIC >>>PICK
Push >>>
FDA
RINGING
(2)
4:26 PM TUE 13 APR 2004
FDN >>>FDB
4:26 PM TUE 13 APR 2004
MIC >>>VOICE
– 19 –
BUSY
(1)
(2)
BUSY 2000
4:26 PM TUE 13 APR 2004
MIC >>>CB
CW
Push >>>
BUSY 2000
4:26 PM TUE 13 APR 2004
S&R >>>
CONNECTION
CONSULTATION HOLD
2000
4:26 PM TUE 13 APR 2004
MIC >>>DND
TRANSFER 2000
4:26 PM TUE 13 APR 2004
MIC >>>CONF
– 20 –
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