Models:
LS6115-2/
LS6115-3
User’s manual
w w w . v t e c h p h o n e s . c o m
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read
the Important safety instructions
on page 38 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We are
proud to mark this product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.
ii
Table of contents
Getting started . . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . . 1
Telephone base installation . . . . . . . . . . . 2
Battery installation and charging . . . . . . . . . 3
Handset layout . . . . . . . . . . . . . . . . . . 4
Telephone base layout . . . . . . . . . . . . . . 5
Telephone settings . . . . . . . . . . . . . . . 6
Ringer volume . . . . . . . . . . . . . . . . . . 6
Ringer tone . . . . . . . . . . . . . . . . . . . . 7
Key tone . . . . . . . . . . . . . . . . . . . . . 8
Language . . . . . . . . . . . . . . . . . . . . . 8
Clear voice mail. . . . . . . . . . . . . . . . . . 9
Telephone operation . . . . . . . . . . . . . . 10
Make a call . . . . . . . . . . . . . . . . . . . . 10
Answer a call . . . . . . . . . . . . . . . . . . . 10
End a call . . . . . . . . . . . . . . . . . . . . . 10
Speakerphone . . . . . . . . . . . . . . . . . . 10
Volume . . . . . . . . . . . . . . . . . . . . . . 10
Mute . . . . . . . . . . . . . . . . . . . . . . . 11
Ringer mute. . . . . . . . . . . . . . . . . . . . 11
Call waiting . . . . . . . . . . . . . . . . . . . . 11
Chain dialing . . . . . . . . . . . . . . . . . . . 12
Find handset . . . . . . . . . . . . . . . . . . . 12
Intercom . . . . . . . . . . . . . . . . . . . . . 13
Conference call . . . . . . . . . . . . . . . . . . 14
Transfer an external call . . . . . . . . . . . . . 15
Switch between external and intercom call. . . . 17
Answer an incoming call during an
intercom call . . . . . . . . . . . . . . . . . 18
Directory . . . . . . . . . . . . . . . . . . . . . 19
Store a directory entry . . . . . . . . . . . . . . 20
Character chart . . . . . . . . . . . . . . . . . . 21
Search the directory . . . . . . . . . . . . . . . 22
Dial a directory entry . . . . . . . . . . . . . . . 22
Edit a directory entry . . . . . . . . . . . . . . . 23
Delete from the directory . . . . . . . . . . . . . 24
About caller ID . . . . . . . . . . . . . . . . . . 25
Call log . . . . . . . . . . . . . . . . . . . . . . 26
Missed calls indicator. . . . . . . . . . . . . . . 27
Review the call log . . . . . . . . . . . . . . . . 27
Make a call log entry ready to dial . . . . . . . . 28
Dial a call log entry . . . . . . . . . . . . . . . . 28
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iii
Table of contents
Save an entry to the directory . . . . . . . . . . 29
Delete from the call log . . . . . . . . . . . . . . 30
Call log display screen messages . . . . . . . . 31
Redial list . . . . . . . . . . . . . . . . . . . . . 32
Dial a redial entry . . . . . . . . . . . . . . . . . 32
Delete from redial . . . . . . . . . . . . . . . . . 32
Appendix. . . . . . . . . . . . . . . . . . . . . 33
Handset display screen messages . . . . . . . . 33
Handset and telephone base indicators . . . . . 35
Battery . . . . . . . . . . . . . . . . . . . . . . 37
Important safety instructions . . . . . . . . . . . 38
Troubleshooting. . . . . . . . . . . . . . . . . . 39
Operating range . . . . . . . . . . . . . . . . . 47
Maintenance . . . . . . . . . . . . . . . . . . . 47
About cordless telephones . . . . . . . . . . . . 48
The RBRC® seal . . . . . . . . . . . . . . . . . 48
Warranty . . . . . . . . . . . . . . . . . . . . . 49
FCC, ACTA and IC regulations . . . . . . . . . . 51
Technical specications . . . . . . . . . . . . . 53
Index . . . . . . . . . . . . . . . . . . . . . . . 54
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iv
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
2. Battery compartment covers
(2 for LS6115-2, 3 for LS6115-3)
1. Handsets
(2 for LS6115-2,
3 for LS6115-3)
3. Batteries
(2 for LS6115-2,
3 for LS6115-3)
4. Telephone line cord
To purchase
•
replacement
batteries or power
adapters, visit our
website at www.
vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
Getting started
Basic operation
5. Telephone base
power adapter
(1 for LS6115-2, 2 for LS6115-3)
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Telephone base 7.6. Charger and charger adapter
8. User’s manual
1
Use only the
•
power adapters
supplied with this
product. To order
a replacement,
visit our website at
www.vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
The power
•
adapters are
intended to be
correctly oriented
in a vertical
or oor mount
position. The
prongs are not
designed to hold
the plug in place
if it is plugged into
a ceiling or an
under-the-table/
cabinet outlet.
Getting started
Telephone base installation
Install the telephone base as shown below. The telephone base is designed for
desk or tabletop use only. Make sure that the electrical outlet is not controlled by
a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber
Line - DSL) through your telephone lines, you must have a DSL lter between
the telephone base and the telephone wall jack. The lter will prevent noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL lters.
Telephone base
power adapter
Electrical outlet
not controlled by
a wall switch
Telephone base
DSL lter (not included)
required if you have
DSL high-speed
Internet service
Telephone line cord
Telephone
wall jack
Electrical outlet
not controlled by
a wall switch
Charger
adapter
Charger
2
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Getting started
FLASH
CLEAR
SELECT
MENU
CID
VOL
Battery installation and charging
Install the battery as shown below. After installing the battery, you might be able
to make and receive short calls. For best performance, charge the handset for at
least 16 hours before use. When the battery power is low, the handset will beep,
LOW BATTERY will be displayed and will ash on the handset screen. Place
the handset in the telephone base or charger to charge the battery when not in
use. See the table on page 37 for battery operating times.
Insert the plug of the battery as indicated. Make sure it is plugged securely
1.
and matches the color-coded label inside the battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside
2.
the battery compartment.
Align the battery compartment cover at against the battery compartment,
3.
then slide it upwards until it clicks into place.
Charge the handset by placing it in the telephone base or charger. The handset
4.
charge light will be on when charging.
If the handset
•
will not be used
for a long time,
disconnect and
remove the battery
to prevent possible
leakage.
To purchase
•
replacement
batteries, visit our
website at ww w.
vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call
1 (800) 267-7377.
Getting started
Basic operation
1
2
3
4
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Charge light
3
Getting started
Handset layout
(Directory)
• Press to display the directory when the phone is
not in use.
While in the menu, press to scroll up.
•
Press to raise the listening volume during a call.
•
(Speakerphone)
Press to activate the handset speakerphone.
•
Press again to resume normal handset use.
•
/FLASH
• Press to make or answer a call.
• During a call, press to answer a second call
when you hear a call waiting alert.
CID (Caller ID)
• Press to review the call log when the phone is
not in use.
While in the menu, press to scroll down.
•
Press to lower the listening volume during a call.
•
CHARGE light
• On when the handset is charging in the
telephone base or charger.
REDIAL/PAUSE
• Press to review the redial list.
• While dialing or entering numbers into the directory,
press and hold to insert a dialing pause.
4
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MENU/SELECT
• Press to display the menu.
• When in the menu, press to select an item,
or save an entry or setting.
OFF/CLEAR
• During a call, press to hang up.
• While the handset is ringing, press to
silence the ringer.
•
Press and hold when the phone is not in
use to erase the MISSED CALLS display.
• During programming, press to return to the
previous menu without making changes.
#
• Press repeatedly to display other dialing
options when reviewing the call log.
INT (intercom)
• Press to initiate an intercom conversation
or transfer a call.
MUTE/REMOVE
•
Whi le on a ca ll, pr e ss to mut e th e
microphone.
• While reviewing the call log, press to delete
an individual entry, or press and hold to
delete the entire call log.
•
Press to delete digits when predialing
(entering the phone number before pressing
/FLASH).
Getting started
Telephone base layout
Getting started
IN USE light
Flashes when there is an incoming
•
call or another telephone on the
same line is in use.
On when a handset is in use.
•
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VOICEMAIL light
Flashes when you have new voicemail.
•
Voicemail is offered by your telelphone
service provider.
FIND HANDSET
Press to page all handsets.•
Basic operation
5
The ringer
•
volume will be off
if the volume is
set to the lowest
level, and a ringer
off icon will be
displayed.
Telephone settings
Ringer volume
You can change the handset ringer volume to a comfortable
level. The ringer can also be turned off so the telephone does
not ring when there are incoming calls.
To adjust the ringer volume:
Press MENU/SELECT to display the menu when the
1.
handset is not in use.
Press or to select >RINGER VOLUME, then press
2.
MENU/SELECT.
Press or to adjust the volume. A sample of each volume
3.
level will be played when scrolling through the choices.
Press MENU/SELECT to save your selection. You will hear
4.
a conrmation tone.
>RINGER VOLUME
RINGER TONE
RINGER VOLUME
6
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Telephone settings
Ringer tone
This menu allows you to choose from different ringer tones.
To choose a ringer tone:
Press MENU/SELECT to display the menu when the
1.
handset is not in use.
Press or to select >RINGER TONE, then press
2.
MENU/SELECT.
Press or to select the desired ringer tone. A sample
3.
of each ringer tone will be played when scrolling through
the choices.
Press MENU/SELECT to save your selection. You will hear
4.
a conrmation tone.
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>RINGER TONE
KEY TONE
RINGER TONE
1
If the ringer
•
volume is turned
off while scrolling
through the
options in the
RINGER TONE
menu, the sample
of the ringer will
not be heard.
Telephone settings
Basic operation
7
Telephone settings
Key tone
The handset beeps as you press keys. You may turn the key
tone feature on or off. To change the setting:
Press MENU/SELECT to display the menu when the
1.
handset is not in use.
Pr ess or to sele c t >KEY TONE, th en pre ss
2.
MENU/SELECT.
Press or to choose ON or OFF.
3.
Press MENU/SELECT to save your selection. You will hear
4.
a conrmation tone.
Language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be
used for the handset display. To change the setting:
Press MENU/SELECT to display the menu when the
1.
handset is not in use.
Pres s or to se lec t >LANGUAGE, then press
2.
MENU/SELECT.
Press or to select the desired language.
3.
Press MENU/SELECT to save your selection. You will hear
4.
a conrmation tone.
>KEY TONE
LANGUAGE
KEY TONE
ON
>LANGUAGE
CLR VOICE MAIL
LANGUAGE
ENGLISH
8
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Telephone settings
Clear voice mail
If you subscribe to voicemail service offered by your telephone service provider,
NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light
on the telephone base will ash when you have new voicemail messages. Please
contact your local telephone company for more information and assistance about
using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both the
handset and telephone base will be turned off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there is none (for example, when you have accessed your voicemail
from a different telephone line while away from home). Clearing the voicemail
waiting indicator only turns off the indicators; it does not delete your voicemail
message(s). If there actually are new voicemail messages, your local telephone
company will continue to send the signal which will turn the indicators back on.
To manually turn off these indicators:
Press MENU/SELECT to display the menu when the
1.
handset is not in use.
Press or to select >CLR VOICE MAIL, then press
2.
MENU/SELECT. The screen displays TURN INDICATOR
OFF?
Press MENU/SELECT to conrm your selection. You will
3.
hear a conrmation tone.
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>CLR VOICE MAIL
DIRECTORY
TURN INDICATOR
OFF?
Your telephone
•
service provider
may alert you to
new messages
with a stutter
(broken) dial tone.
Contact your
service provider
for details.
Telephone settings
Basic operation
9
The screen
•
displays the
elapsed time as
you talk (in hours,
minutes and
seconds).
When predialing
•
(entering the
phone number
before pressing
/FLASH),
press
MUTE/REMOVE
or OFF/CLEAR to
backspace and
delete;
press and hold
REDIAL/PAUSE
to insert a dialing
pause.
10
Telephone operation
Make a call
Press /FLASH or .
1.
Dial the number.
2.
-OR-
Dial the number.
1.
Press /FLASH or .
2.
Answer a call
Press /FLASH, or any of the dialing key (0-9, #, *).
•
End a call
Press OFF/CLEAR, or put the handset in the telephone
•
base or charger.
Speakerphone
During a call, press to switch between speakerphone and
normal handset use.
For better call quality, we recommend that the handset be
placed on a table with the dialing keys facing up when using
the speakerphone.
Volume
During a call, press VOL or VOL to adjust the listening
volume to a comfortable level.
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Telephone operation
Mute
The mute feature allows you to hear the other party while the
other party cannot hear you.
During a call, press MUTE/REMOVE on the handset.
1.
MUTED will be temporarily displayed on the screen, along
with the smaller
Press MUTE/REMOVE again to resume the conversation.
2.
MICROPHONE ON will be temporarily displayed on the
screen.
MUTE
icon.
PHONE 0:00:00
MUTED
MUTE
Telephone operation
Basic operation
Ringer mute
You can mute the ringer temporarily when the telephone is
ringing.
Press OFF/CLEAR or MUTE/REMOVE to temporarily
•
silence the ringer. The next call will ring normally.
Call waiting
If you subscribe to call waiting service from your telephone
company, you will hear an alert tone if there is an incoming
call while you’re on another call. Press /FLASH to answer
the new incoming call. Press /FLASH again to return to
the original call.
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PHONE 0:00:00
MUTE
RINGER MUTE
11
Chain dialing
•
can be useful
if you wish to
access numbers
other than phone
numbers (such
as bank account
information or
access codes)
from the directory,
call log or redial
list.
12
Telephone operation
Chain dialing
This feature allows you to initiate a dialing sequence from numbers stored in
the directory, call log or redial list while you are on a call.
To access a number in the directory:
Press MENU/SELECT twice to enter the directory menu.
1.
Scroll by pressing or to nd the desired entry.
2.
Press MENU/SELECT to dial the desired number when it is displayed.
3.
To access a number in the call log:
Press MENU/SELECT and then press to select >CALL LOG.
1.
Press MENU/SELECT to conrm.
2.
Scroll by pressing or to nd the desired entry.
3.
Press MENU/SELECT to dial the desired number when it is displayed.
4.
To access the last number in the redial list:
Press REDIAL/PAUSE to dial.
•
Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.
•
Find handset
This feature allows the telephone base to page all the handsets.
Press FIND HANDSET on the telephone base. All the handsets
1.
will ring and the screens display ** PAGING **.
Press FIND HANDSET again on the telephone base to
2.
stop paging, or press /FLASH, or any dialing key
(0-9, #, *) on the handset.
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** PAGING **
Telephone operation
Intercom
The intercom feature allows conversation between two system handsets.
For model LS6115-2
Press INT on the originating handset when it is not in use
1.
and its screen displays CALLING OTHER HANDSET.
The destination handset rings and its screen displays
2.
OTHER HANDSET IS CALLING.
To answer the intercom call, press /FLASH, , INT or
3.
any dialing key (0-9,#,*) on the destination handset.
To end an intercom call, press INT, OFF/CLEAR or place
4.
the handset back in the telephone base or charger.
For model LS6115-3
Press INT on the originating handset when the handset is
1.
not in use and its screen displays INTERCOM TO:
Use the dialing keys to select the destination handset.
2.
The ori gin ating hand set screen displays CALLI NG
3.
HANDSET X.
The destination handset rings and its screen displays HANDSET X IS CALLING.
4.
To answer the intercom call, press /FLASH, , INT or any dialing key
5.
(0-9,#,*) on the destination handset.
To end an intercom call, press INT, OFF/CLEAR or place the handset back in
6.
the telephone base or charger.
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CALLING
OTHER HANDSET
OTHER HANDSET
IS CALLING
INTERCOM TO:
If the destination
•
handset does
not answer
the intercom
call within 100
seconds, is in
the directory, is
in the call log,
is on a call, or
out of range,
the originating
handset screen
will display
UNABLE TO
CALL TRY AGAIN
and return to idle
mode.
Telephone operation
Basic operation
13
14
Telephone operation
Conference call
You can conference two system handsets on a call.
When one handset is on a call:
Press /FLASH or on another handset to join the call.
•
-OR-
For model LS6115-2
Press INT to initiate an intercom call. The screen displays CALLING
1.
OTHER HANDSET.
The destination handset rings and its screen displays OTHER HANDSET
2.
IS CALLING. Press /FLASH, , INT or any dialing key (0-9,#,*) on the
destination handset to answer the intercom call.
After the destination handset has been answered, press and hold INT on the
3.
originating handset to let the destination handset join the call.
For model LS6115-3
Press INT to initiate an intercom call. The screen displays TRANSFER TO:
1.
Use the dialing keys to select the destination handset.
2.
The originating handset screen displays CALLING HANDSET X.
3.
The destination handset rings and its screen displays HANDSET X
4.
IS CALLING.
After the destination handset has been answered, press and hold INT on the
5.
originating handset to let the destination handset join the call.
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Telephone operation
Transfer an external call
You can transfer an external call from one handset to another system handset.
For model LS6115-2
During a call, press INT to put the call on hold at the originating handset. The
1.
screen displays CALLING OTHER HANDSET.
The destination handset rings and its screen displays
2.
OTHER HANDSET IS CALLING.
To answer the call at the destination handset, press
3.
/FLASH, , INT or any dialing key (0-9, #, *) on the
destination handset.
Now the party at the originating handset can have a
4.
conversation with the party at the destination handset. Both
screens display INTERCOM.
Press OFF/CLEAR on the originating handset, or place
5.
it back in the telephone base or charger to transfer the
external call to the destination handset. The originating
handset displays CALL TRANSFERED.
If you wish to cancel call transfer during intercom mode and reconnect to the
external call:
Press /FLASH on the originating handset.
•
-OR-
Press OFF/CLEAR or INT on the destination handset, or place it back in the
•
telephone base or charger.
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CALLING
OTHER HANDSET
OTHER HANDSET
IS CALLING
INTERCOM
If the destination
•
handset does
not pick up the
intercom call,
the originating
handset can return
to the external call
by pressing
/FLASH,
OFF/CLEAR or
INT.
If a call remains
•
on hold for about
100 seconds, or
if the destination
handset is in the
director y, in the
call log, or out of
range, the screen
of the originating
handset shows
UNABLE TO
CALL TRY AGAIN
and reconnects to
the external call
automatically.
Telephone operation
Basic operation
15
16
Telephone operation
For model LS6115-3
During a call, press INT to put the call on hold at the
1.
originating handset. The screen displays TRANSFER TO:
Use the dialing keys to enter the destination handset
2.
number and the originating handset screen displays
CALLING HANDSET X.
The destination handset rings and its screen displays
3.
HANDSET X IS CALLING.
To answer the call at the destination handset, press
4.
/FLASH, , INT or any dialing key (0-9, #, *) on the
destination handset.
Now the party at the originating handset can have a
5.
conversation with the party at the destination handset.
Both screens display INTERCOM.
Press OFF/CLEAR on the originating handset, or place
6.
it back in the telephone base or charger to transfer the
external call to the destination handset. The originating
handset screen displays CALL TRANSFERED.
If you wish to cancel call transfer during intercom mode and reconnect to the
external call:
Press /FLASH on the originating handset.
•
-OR-
Press OFF/CLEAR or INT on the destination handset, or place it back in the
•
telephone base or charger.
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TRANSFER TO:
CALLING
HANDSET X
HANDSET X
IS CALLING
INTERCOM
Telephone operation
Switch between external and intercom call
If you are on an external call and you wish to intercom another
system handset without disconnecting the external call:
For model LS6115-2
During a call, press INT to put the call on hold at the
1.
originating handset. The screen displays CALLING
OTHER HANDSET.
The destination handset will ring and its screen will display
2.
OTHER HANDSET IS CALLING.
To answer the call at the destination handset, press
3.
/FLASH, , INT or any dialing key (0-9, #, *) on the
destination handset.
Now the party at the originating handset can have a
4.
conversation with the party at the destination handset.
Both screens display INTERCOM.
Press INT repeatedly on the originating handset to alternate
5.
between the external (outside) call and the intercom call.
CALLING
OTHER HANDSET
OTHER HANDSET
IS CALLING
INTERCOM
OUTSIDE CALL
Telephone operation
Basic operation
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17
Telephone operation
For model LS6115-3
During a call, press INT to put the call on hold at the originating handset. The
1.
screen displays TRANSFER TO:
Use the dialing keys to enter the destination handset number and the originating
2.
handset screen displays CALLING HANDSET X.
The destination handset will ring and its screen will display HANDSET X
3.
IS CALLING.
To answer the call at the destination handset, press /FLASH, , INT or
4.
any dialing key (0-9, #, *) on the destination handset.
Now the party at the originating handset can have a conversation with the
5.
party at the destination handset. Both screens display INTERCOM.
Press INT repeatedly on the originating handset to alternate between the
6.
external (outside) call and the intercom call.
Answer an incoming call during an intercom call
During an intercom call, there will be an alert tone signaling an incoming call.
To answer the incoming call, press /FLASH and the intercom call will end
•
automatically.
To terminate the intercom call without answering the incoming call, press
•
OFF/CLEAR on the handset.
18
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Telephone operation
Directory
The directory can store up to 50 entries. Each entry may have
up to 30 digits and 15 characters.
The directory can be accessed when the handset is not in use
•
by pressing once or MENU/SELECT three times.
The screen displays DIRECTORY EMPTY if there are no
•
records in the directory.
When the directory is full and you attempt to save an entry,
•
the screen will display LIST FULL.
If you attempt to save a number already stored in the
•
directory, the screen will display ALREADY SAVED.
Only one handset can review the directory at a time. If
•
a handset attempts to enter the directory while another
handset is already in the directory, NOT AVAILABLE AT
THIS TIME will be displayed.
If the telephone number in the directory exceeds 15 digits,
•
<
will be displayed in front of the telephone number. Press *
*
to scroll towards the end of the telephone number or press #
to scroll towards the beginning of the telephone number.
DIRECTORY EMPTY
LIST FULL
ELIZABETH JONES
<* 180012345678
ELIZABETH JONES
<* 800123456 #>
ELIZABETH JONES
123456789012 #>
Telephone operation
Basic operation
www.vtechphones.com
19
Saving or deleting
•
a number on
one handset will
automatically
update the other
system handset.
20
Telephone operation
Store a directory entry
Press MENU/SELECT twice when the handset is not in use.
1.
Press or to select >STORE, then press MENU/SELECT.
2.
The screen displays ENTER NUMBER.
Use the dialing keys to enter the number.
3.
Press MUTE/REMOVE to backspace and erase a digit.
•
Press and hold MUTE/REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press and hold REDIAL/PAUSE to insert a dialing pause
•
(p will be displayed).
- ORCopy a number from the redial list by pressing REDIAL/PAUSE
•
and then , or REDIAL/PAUSE to scroll to the desired
number. Press MENU/SELECT to copy the number.
Press MENU/SELECT to enter the name. The screen
4.
displays ENTER NAME.
Use the dialing keys (see the Character chart on page 21)
5.
to enter the name.
Press MUTE/REMOVE to backspace and erase a
•
character.
Press and hold MUTE/REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press # to insert a space.
•
Press MENU/SELECT to save your entry. You will hear a
6.
conrmation tone.
www.vtechphones.com
>DIRECTORY
CALL LOG
>STORE
REVIEW
ENTER NUMBER
ENTER NAME
_
_
Telephone operation
Character chart
Use the dial pad and the chart below to enter a name (up to 15 characters). Each press
of a particular key causes the characters to be displayed in the following order:
Number key
1 1 #
2 A B C 2 a b c
3 D E F 3 d e f
4 G H I 4 g h i
5 J K L 5 j k l
6 M N O 6 m n o
7 P Q R S 7 p q r s
8 T U V 8 t u v
9 W X Y Z 9 w x y z
0 0
*
# space
1 2 3 4 5 6 7 8 9
*
Characters by number of key presses
,
? ! / ( ) @
, - . &
When entering
•
a name in the
director y, the
rst letter of
each word will
be capitalized
automatically.
Telephone operation
Basic operation
www.vtechphones.com
21
Telephone operation
Search the directory
Entries are sorted alphabetically.
To search the directory:
Press once, or MENU/SELECT three times to enter
1.
the directory.
Press or to scroll through the directory.
2.
To start an alphabetical search:
Press once, or MENU/SELECT three times to enter the directory.
1.
Use the dialing keys to enter the rst letter associated. For example, press 5
2.
(JKL) once to nd Jenny, twice to nd Kristen, or three times to nd Linda. If
there is no name entry matching your search, the next closest matching entry
in alphabetical order will be displayed. If necessary, scroll or to nd the
desired entry.
Dial a directory entry
Press once, or MENU/SELECT three times to enter the directory.
1.
Press or to scroll to the desired entry, or use the alphabetical search to
2.
nd it.
Press /FLASH or to dial the entry.
3.
>REVIEW
STORE
VTECH
800-595-9511
22
www.vtechphones.com
Telephone operation
Edit a directory entry
Press once, or MENU/SELECT three times to enter the directory.
1.
Press or to scroll to the desired entry, or use the alphabetical search to
2.
nd it.
Press MENU/SELECT to conrm your selection. The
3.
screen displays EDIT NUMBER.
Use the dialing keys to edit the number.
4.
Press MUTE/REMOVE to backspace and erase a digit.
•
Press and hold MUTE/REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press and hold REDIAL/PAUSE to insert a dialing pause
•
(p will be displayed).
Copy a number from the redial list by pressing REDIAL/PAUSE
•
and then , or REDIAL/PAUSE to scroll to the desired
number. Press MENU/SELECT to copy the number.
Press MENU/SELECT to move on to the name. The screen
5.
displays EDIT NAME.
Use the dialing keys (see the Character chart on page 21)
6.
to edit the name.
Press MUTE/REMOVE to backspace and erase a character.
•
Press and hold MUTE/REMOVE to erase the entire entry.
•
Press to move the cursor to the left or to the right.
•
Press # to insert a space.
•
Press MENU/SELECT to save your edits. You will hear a conrmation tone.
7.
www.vtechphones.com
EDIT NUMBER
595-9511_
EDIT NAME
VTECH_
Telephone operation
Basic operation
23
Telephone operation
Delete from the directory
Press once, or MENU/SELECT three times to enter the directory.
1.
Press or to scroll to the desired entry, or use the alphabetical search to
2.
nd it.
Press MUTE/REMOVE to remove the displayed entry. You will hear a
3.
conrmation tone.
24
www.vtechphones.com
Telephone operation
About caller ID
The caller ID with call waiting feature in this telephone lets you see the name and
telephone number of the caller before answering the call, even when already on a
call. These features require services provided by your local telephone company.
Contact your telephone company if:
you have both caller ID and call waiting, but as separate services (you may need
•
combined service),
•
you have only caller ID service, or only call waiting service, or
you do not subscribe to any caller ID or call waiting services but wish to
•
subscribe.
You can use this telephone with regular caller ID service, and you can use its
other features without subscribing to either caller ID or combined caller ID with
call waiting service. There may be fees for these services, and these services
may not be available in all areas.
The caller ID features will work only if both you and the caller are in areas offering
caller ID service, and if both telephone companies use compatible equipment.
Telephone operation
Basic operation
www.vtechphones.com
25
Due to regional
•
service
differences,
the caller ID
information
may not be
available for
every incoming
call. In addition,
the callers may
intentionally
block their names
and/or telephone
numbers.
For call log
•
entries with
numbers between
16 and 23 digits,
in order to view
the entire number
you must save
the entry to the
director y. For
information on
saving call log
entries to the
director y, see
page 29.
26
Telephone operation
Call log
If you subscribe to caller ID service, information about each
caller will be displayed after the rst or second ring.
The call log can store up to 50 entries. Each entry may have
•
up to 24 digits for the phone number and 15 characters for
the name. If the phone number has more than 24 digits, it
will not be saved or displayed in the call log. If the phone
number has more than 15 but fewer than 24 digits, only the
last 15 digits will be shown. If the name is longer than 15
characters, only the rst 15 characters will be shown and
saved in the call log.
You can review, redial, and copy an entry into the directory.
•
Entries are displayed in reverse chronological order, i.e.
•
from the most recent entry to the earliest entry.
When the call log is full, the earliest entry is deleted to make
•
room for new incoming call information.
XX MISSED CALL(S) will be displayed if there are new call
•
log entries (including missed and unreviewed calls).
CALL LOG EMPTY will be displayed if there are no records
•
in the call log.
Only one handset can review the call log at a time. If a handset
•
attempts to enter the call log while another handset is already
in it, NOT AVAILABLE AT THIS TIME will be displayed.
www.vtechphones.com
HANDSET X
XX MISSED CALLS
CALL LOG EMPTY
Telephone operation
Missed calls indicator
When the handset is not in use and there are unreviewed calls
in the call log, its screen will display XX MISSED CALL(S).
Each time a call log entry marked NEW is reviewed, the
number of missed calls decreases by one.
When all the missed calls have been reviewed, the missed
calls indicator will no longer display.
If you do not want to review the missed calls one by one, press
and hold OFF/CLEAR to erase the missed calls indicator. All
the entries will be considered old and kept in the call log.
Review the call log
Press CID when the handset is not in use.
1.
Press or to browse through the call log.
2.
-OR-
Press MENU/SELECT when the handset is not in use.
1.
Press or to select >CALL LOG.
2.
Press MENU/SELECT.
3.
Press or to browse through the call log.
4.
The name (if available), telephone number, date and time
•
of all incoming calls are displayed on the screen.
There will be a double beep when the list reaches the
•
beginning or the end of the call log.
www.vtechphones.com
HANDSET X
XX MISSED CALLS
VTECH
595-9511
AM
3:45
VTECH
595-9511
AM
3:45
>CALL LOG
RINGER VOLUME
NEW
1/02
1/02
Telephone operation
Basic operation
27
Saving or deleting
•
a number on
one handset will
automatically
update the other
system handset.
Telephone operation
Make a call log entry ready to dial
Although the call log entries received have 10 digits (the
area code plus the seven-digit number), in some areas, you
may need to dial only the seven digits, or a 1 plus the seven
digits, or a 1 plus the area code plus the seven digits. You can
change the number of digits that you dial from the call log.
While reviewing the call log, press # repeatedly to display
different dialing options for local and long distance numbers
before dialing or saving the telephone number in the directory.
See the example on the right.
You may also press 1 repeatedly to add or remove a 1 in
front of the telephone number before dialing or saving it in
the directory. See the examples on the right.
When the number displayed is in the correct format for dialing,
press /FLASH to call the number.
Dial a call log entry
When in the call log, press or to scroll to the desired
1.
entry.
If the displayed number is not ready to dial, press # until it
2.
is in the correct format.
Press /FLASH or to dial the entry.
3.
800-595-9511
1-800-595-9511
595-9511
1-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
28
www.vtechphones.com
Telephone operation
Save an entry to the directory
When in the call log, press or to scroll to the desired
1.
entry.
Press MENU/SELECT.
2.
You can edit the phone number, if necessary. Make sure
•
the number is in the correct dialing format for your area.
Press MENU/SELECT when done. Now, edit the name.
Press MENU/SELECT when done.
If the entry is already saved in the directory, the screen
•
will display ALREADY SAVED.
If there is no caller ID information, the screen will display
•
UNABLE TO SAVE.
Successful programming is indicated by SAVED on the
3.
handset display along with a conrmation tone.
ALREADY SAVED
UNABLE TO SAVE
SAVED
Telephone operation
Basic operation
www.vtechphones.com
29
Telephone operation
Delete from the call log
To delete one entry:
When in the call log, press or to scroll to the desired
1.
entry.
Press MUTE/REMOVE to delete the selected entry. You
2.
will hear a conrmation tone.
To delete all entries:
When in the call log, press or to scroll to the desired
1.
entry.
Press and hold MUTE/REMOVE to delete the entire call log.
2.
The screen displays DELETE ALL CALLS?
3.
Press MENU/SELECT to co nfirm. You wil l hear a
4.
conrmation tone.
- OR -
Press OFF/CLEAR to return to the previous menu if you
want to cancel the deletion.
DELETE ALL
CALLS?
30
www.vtechphones.com
Telephone operation
Call log display screen messages
Displays: When:
PRIVATE NAME
PRIVATE NUMBER
PRIVATE CALLER
UNKNOWN NAME
UNKNOWN NUMBER
UNKNOWN CALLER
The caller is blocking the name information.
Th e caller is bloc king the telep hone nu mber
information.
The caller is block ing the name and number
information.
This caller’s name is unavailable.
This caller’s number is unavailable.
No information is available about this caller.
Telephone operation
Basic operation
www.vtechphones.com
31
Telephone operation
Redial list
The telephone stores the ve most recently dialed numbers
on the redial list.
Once there are ve numbers stored on the redial list, the
•
oldest entry will be deleted to make room for the new entry.
Entries are displayed in reverse chronological order, i.e.
•
from the newest entry to the oldest entry.
The redial list can be accessed by pressing REDIAL/PAUSE when the handset
is not in use.
Dial a redial entry
Press REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly to
1.
scroll to the desired number. You will hear an error tone when you reach the
beginning or end of the redial list.
Press /FLASH or to dial the number.
2.
Delete from redial
Press REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly to
1.
scroll to the desired number.
Press MUTE/REMOVE to delete the selected entry. You will hear a conrmation
2.
tone.
32
www.vtechphones.com
Handset display screen messages
ALREADY SAVED
CALL LOG EMPTY
CALLING OTHER HANDSET
(for LS6115-2)
CALLING HANDSET X
(for LS6115-3)
CONNECTING...
CHARGING
DIRECTORY EMPTY
ENDED
INTERCOM
INCOMING CALL
INTERCOM ENDED
LINE IN USE
LIST FULL
LOW BATTERY
MICROPHONE ON
MUTED
The telephone number you have entered is already stored in the
directory.
There are no call log entries.
Calling another handset.
The cordless handset is searching for the telephone base.
A handset with low battery has been placed in the telephone base or
charger to recharge.
There are no directory entries.
You have just ended a call.
The handset is on an intercom call.
There is an incoming call.
The handset has ended an intercom call.
A handset or another telephone on the same line is in use.
The directory is full.
The battery needs to be recharged.
MUTE has been turned off and the person on the other end can hear
you.
The microphone is muted temporarily during a conversation.
www.vtechphones.com
Appendix
33
Handset display screen messages
NEW VOICE MAIL
NO LINE
NO SIGNAL, CALL ENDED
NOT AVAILABLE
AT THIS TIME
OTHER HANDSET IS CALLING
(for LS6115-2)
HANDSET X IS CALLING
(for LS6115-3)
OUTSIDE CALL
**PAGING**
PHONE
PLACE IN CHARGER
RINGER MUTE
SAVED
SPEAKER
UNABLE TO CALL
TRY AGAIN
34
There are new voice mail message(s) from the local telephone
company.
There is no telephone line connected.
Communication between handset and telephone base is lost during
a call.
One handset is already viewing the call log or directory and another
handset attempts to review it.
Another system handset is calling.
Connected to the external call during call transfer.
FIND HANDSET on the telephone base has been pressed.
The handset is in use.
The battery is very low. The handset should be placed in the telephone
base or charger.
The ringer is muted temporarily during incoming call.
Your operation has been saved.
The handset speakerphone is in use.
You have attempted to make an intercom call, but the handset you
are calling is in the directory, in the call log, out of range or on an
external call.
www.vtechphones.com
Handset display screen messages
UNABLE TO SAVE
WARNING
CHECK BATTERY!
You are attempting to save caller ID entry with no name or number.
The battery is not installed or not installed properly in the handset.
-OR -
The battery needs to be replaced.
-OR -
An incorrect battery has been installed. Use only the supplied VTech
battery or equivalent.
XX MISSED CALLS
There are unreviewed calls in your call log.
Handset and telephone base indicators
Handset lights
On when the handset speakerphone is in use.•
CHARGE
On when the handset is in the telephone base or charger and is charging.•
Telephone base lights
IN USE
VOICEMAIL
Flashes when there is an incoming call or another telephone on the same
•
line is in use.
On when the handset is in use.
•
Flashes when you have new voicemail. Voicemail is offered by your
•
telephone service provider.
www.vtechphones.com
Appendix
35
Handset and telephone base indicators
Handset icons
MUTE Microphone is muted.•
Ringer off.•
NEW New call log entries.•
NEW VOICE MAIL
New voice mail received from the local telephone company.•
SPEAKER
Battery indicator
36
In speakerphone mode.•
Cycles (low, medium, and full) when the handset battery is charging.
•
Flashes when the battery is low and needs charging.
•
Displays solid when the battery is fully charged.
•
www.vtechphones.com
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:
Operation Operating time
While in handset use (talking*) Eight hours
While in speakerphone mode (talking*) One and a half hours
While not in use (standby**) Four and a half days
*Operating times are approximate. Your results may vary.
**Handset is off the telephone base but not in use.
The battery needs charging when:
A new batter y is installed in the handset.
•
The handset beeps.
•
LOW BATTERY is displayed and the battery indicator on the handset screen is ashing.
•
CAUTION:
To reduce the risk of re or injur y, read and follow these instructions:
Use only the batter y(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-
•
9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
Do not dispose of the battery(ies) in a re. They may explode. Chec k wit h local waste management codes for special disposal
•
instructions.
Do not open or mutilate the battery(ies). Released electroly te is corrosive and may cause burns or injury to the eyes or skin. The electrolyte
•
may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The
•
batter y and/or conductor may overheat and cause burns.
Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied
•
in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
www.vtechphones.com
Appendix
37
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and
injury, including the following:
Read and understand all instructions.
1.
Follow all warnings and instructions marked on the product.
2.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
3.
Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).
4.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
5.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating,
6.
these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be
placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power
7.
supply in your home, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
8.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous
9.
voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing
10.
parts of the telephone base or handset other than specied access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
11.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
12.
When the power supply cord or plug is damaged or frayed.
A.
If liquid has been spilled onto the product.
B.
If the product has been exposed to rain or water.
C.
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the
D.
operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized
technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
E.
If the product exhibits a distinct change in performance.
F.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
13.
Do not use the telephone to report a gas leak in the vicinity of the leak.
14.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
15.
The power adapters are intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the
16.
plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
SAVE THESE INSTRUCTIONS
38
www.vtechphones.com
Troubleshooting
If you have difculty with your telephone, please try the suggestions below. For Customer Service, visit
our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.
Problem Suggestion
My telephone does not
work at all.
LOW BAT T E R Y i s
displayed on screen.
Make sure the battery is installed and charged correct ly (page 3). For optimum daily
•
performance, return the handset to the telephone base or charger after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
•
Make sure the telephone line cord is plugged rmly into the telephone base and the telephone
•
wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
•
then plug it back in. Allow up to one minute for the cordless handset and telephone base to
synchronize.
Charge the battery in the handset for up to 16 hours.
•
Remove and re-insert the battery. If that still does not work, it may be necessary to purchase
•
a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
•
If the other telephone does not work, the problem is probably in the wiring or the local service.
Call the local telephone company.
Place the handset in the telephone base or charger for recharging.
•
Remove and re-install the battery and use it normally until fully discharged, then recharge the
•
handset on the telephone base or charger for up to 16 hours.
If the above measures do not correct the problem, the battery may need to be replaced.
•
Appendix
www.vtechphones.com
39
Troubleshooting
Problem Suggestion
The battery does not
charge in the handset or
the handset battery does
not accept charge
The CHARGE light is
off.
.
Make sure the handset is placed in the telephone base or charger correctly. The CHARGE
•
light on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
•
If the handset is in the charger or in the telephone base but the CHARGE light on the handset
•
is not on, refer to The CHARGE light is off in this section.
It may be necessary to purchase a new battery. Please refer to the Battery section (page 37)
•
of this user’s manual.
Clean the charging contacts on the handset(s) and telephone base each month using a pencil
•
eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cords are plugged in correctly and securely.
•
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
•
minute for the handset and telephone base to reset.
There is no dial tone. First, try all the above suggestions.
40
•
Move the handset closer to the telephone base. It might be out of range.
•
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
•
Disconnect the telephone base from the telephone wall jack and connect a different telephone.
•
If there is no dial tone on this telephone either, the problem is in your wiring or local service.
Contact your local telephone company.
www.vtechphones.com
Troubleshooting
Problem Suggestion
The telephone does not
ring when there is an
incoming call.
Make sure the ringer is on (page 6).
•
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
•
The handset may be too far from the telephone base. Move it closer to the telephone base.
•
There may be too many extension phones on the telephone line to allow all of them to ring
•
simultaneously. Try unplugging some of them.
If the other telephones in your home are having the same problem, the problem is in the wiring
•
or local service. Contact the local telephone company (charges may apply).
Other electronic products can cause interference to your cordless telephone. Try installing your
•
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
Test a working telephone at the telephone wall jack. If another telephone has the same problem,
•
the problem is in the telephone wall jack. Contact your local telephone company (charges may
apply).
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
•
Re-install the batter y and place the handset in the telephone base.
•
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
•
to take place.
Appendix
www.vtechphones.com
41
Troubleshooting
Problem Suggestion
I cannot dial out. First, try all the above suggestions.
My handset beeps
and is not performing
normally.
The speakerphone
call quality is poor.
•
Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two
•
to synchronize with the telephone before producing a dial tone. Wait an extra second before
dialing.
If the other telephones in your home are having the same problem, the problem is in the wiring
•
or local service. Contact your local telephone company (charges may apply).
Eliminate any background noise. Noise from a television, radio, or other appliances may cause
•
the telephone not to dial out properly. If you cannot eliminate the background noise, rst try
muting the cordless handset before dialing, or dialing from another room in your home with
less background noise.
Make sure the power cord is securely plugged into the telephone base. Plug the telephone
•
base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It may be out of range.
•
Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds
•
and plug it back in again. Allow up to one minute for the cordless handset and the telephone
base to synchronize.
Other electronic products can cause interference to your cordless telephone. Try installing
•
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.
For better call quality, we recommend that the handset be placed on a table with the dialing
•
keys facing up when using the speakerphone.
42
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Troubleshooting
Problem Suggestion
There is inter ferenc e
dur i ng a te l epho n e
conversation.
My calls fade out when
I am using the cordless
handset.
I hear other calls when
using the telephone.
The handset may be out of range. Move it closer to the telephone base.
•
Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone
•
wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for
lter information.
Appliances or other cordless telephones plugged into the same circuit as the telephone base
•
can cause interference. Try moving the appliance or telephone base to another outlet.
Other electronic products can cause interference to your cordless telephone. Try installing your
•
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
•
modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate
your telephone or modem farther apart from each other, or use a different surge protector.
The location of your telephone base can impact the performance of your cordless phone. For
•
better reception, install the telephone base in a centralized location within your home or ofce,
away from walls or other obstructions. In many environments, elevating the telephone base
will improve overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
•
If calls are still not clear, the problem is probably in the wiring or local service. Contact your
local ser vice company (charges may apply).
If the other telephones in your home are having the same problem, the problem is in the wiring
•
or local service. Contact the local telephone company (charges may apply).
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
•
you still hear other calls, the problem is probably in the wiring or local service. Call your local
telephone company.
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Appendix
43
Troubleshooting
Problem Suggestion
I he ar no ise on t he
cordless handset, and
no ne of th e keys or
buttons works.
My caller ID features are
not working properly.
The system does not
re c eive ca lle r I D or
the system doe s not
display caller ID during
call waiting.
44
Make sure the telephone line cord is plugged in securely.•
Caller ID is a subscription service. You must subscribe to this service from your local telephone
•
company for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
•
Both you and the caller’s telephone companies must use equipment which are compatible
•
with the caller ID service.
The caller ID information will be displayed after the rst or second ring. Caller ID data may not
•
be displayed on your phone if you answer a call at or before the second ring. This would also
apply to an answering device that answers the call at or before the second ring.
If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
•
base and the telephone line jack. Contact your DSL service provider for lter information.
Make sure you subscribe to caller ID with call waiting features provided by the local telephone
•
company.
The caller may not be calling from an area which supports caller ID.
•
Both you and the caller’s telephone companies must use equipment which are compatible
•
with caller ID service.
Caller ID data may not be displayed on your phone if you answer a call at or before the
•
second ring. This would also apply to an answering device that answers the call at or before
the second ring.
If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone
•
base and the telephone line jack. Contact your DSL service provider for lter information.
www.vtechphones.com
Troubleshooting
Problem Suggestion
Caller ID entries do not
match the numbers I
need to dial.
CO NNEC TING ... is
shown in the handset
display window. Why
don’t I get a dial tone
when I try to use this
telephone?
Although the call log entries you receive have 10 digits, (the area code plus the seven-digit
•
number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven
digits, or a 1 plus the area code plus the seven digits. You can change the number of digits
that you dial from the call log.
While reviewing the call log, press # repeatedly to display these dialing options for local and
•
long distance numbers before dialing or saving the telephone number.
The handset may be out of range. Move it closer to the telephone base.
•
Make sure the power cord is securely plugged into the telephone base. Use a working electrical
•
outlet that is not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
•
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
and re-install the battery. Place the handset in the telephone base and allow up to one minute
for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from communicating
•
with each other. Try installing your telephone base as far away from these electronic devices as
possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room
monitors, televisions, personal computers, kitchen appliances and other cordless telephones.
Appendix
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45
Troubleshooting
Problem Suggestion
Common cure for
electronic equipment.
If the telephone is not responding normally, try putting the cordless handset in the telephone
•
base or the charger. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
•
Disconnect the battery on the cordless handset.
•
Wait a few minutes before connecting power to the telephone base.
•
Re-install the batter y and place the cordless handset in the telephone base or charger.
•
Wait for the cordless handset to synchronize its connection with the telephone base. Allow up
•
to one minute for this to take place.
46
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Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset
and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the
weather, and the layout of your home or ofce.
When the handset is out of range, the handset will display CONNECTING...
If there is a call while the handset is out of range, it might not ring; or if it does ring, the call might not connect well when you press /FLASH.
Move closer to the telephone base, then press /FLASH to answer the call.
If the handset moves out of range during a telephone conversation, there might be interference.
To improve reception, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the
telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical
appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with
water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should
fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL.
Then pull the unit out by the unplugged cords.
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Appendix
47
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between
•
the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be
intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone
conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet
•
should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched
off, or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To
•
minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Rechargeable batteries: This product contains either nickel-cadmium or nickel-metal hydride rechargeable bat teries. Exercise care in
•
handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The batter y or conductor
may overheat and cause harm. Observe proper polarity between the batter y and the bat tery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like
•
other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating
in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service
within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or
municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the
RBRC® program or at authorized VTech product service centers. Please call 1-800-8 -BATTERYTM for information on
Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its
commitment to protecting our environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
48
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Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all
accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty ex tends
only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
During the limited warranty period, V Tech’s authorized service representative will repair or replace at VTech’s option, without charge, a
Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product,
we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products
to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially
Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period
of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or
handling, neglect, inundation, re, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of
VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered
illegible; or
6. Product purchased, used, ser viced, or shipped for repair from outside the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
Appendix
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49
Warranty
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE:
Before calling for ser vice, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transpor tation and are responsible for delivery
or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under
this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product
in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,
VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair
and return shipping costs for the repair of Products that are not covered by this limited warrant y.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the V Tech service location along with a description of the
malfunction or difcult y; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or
receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications
related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities
regarding the Product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you
should not rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which var y from state to state
or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the Product
is t for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost prots or revenue, inability to use the Product or other associated equipment, the cost
of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
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FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal
Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
•
Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy
of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or
bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset
may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than
the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to
only use the supplied VTech belt clip.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal
Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:
AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules
and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an
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Appendix
51
FCC, ACTA and IC regulations
RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them
ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if
## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your
local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure
the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult
your telephone company or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the
Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service.
The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as
possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a
complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the
proper functioning of this product. The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these
locations. If you do store or test emergency numbers, please:
Remain on the line and briey explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference, including interference that may cause undesired operation.
The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed ve.
This product meets the applicable Industry Canada technical specications.
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Technical specications
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according
to environmental conditions at the time of use.
Size Handset: 6.20in X 1.81in X 0.74in (157.5mm X 46.0mm X 18.9mm)
Telephone base: 4.60in X 4.42in X 4.10in (117.0mm X 112.3mm X 104.2mm)
Charger: 3.13in X 4.10in X 3.31in (79.5mm X 104.0mm X 84.0mm)
Weight Handset: 3.59oz (101.8g) (including battery)
Telephone base: 6.06oz (171.7g)
Charger: 2.38oz (67.5g)
Power requirements Handset: 2.4V DC 500mAh Ni-MH battery
Telephone base: 6V DC @ 300mA
Charger: 6V DC @200mA
Memory Handset directory: 50 memory locations; up to 30 digits and 15 characters
Handset call log: 50 memory locations; up to 24 digits and 15 characters
Appendix
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53
Index
A
Answer a call 10
Answer an incoming call during an
intercom call 18
B
Battery 3, 37
C
Call log 26
Call log display screen messages 31
Call waiting 11
Caller ID 25
Chain dialing 12
Character chart 21
Charging 3
Clear voice mail 9
Conference call 14
D
Delete from redial 32
Delete from the directory 24
Delete from the call log 30
Dial a call log entry 28
Dial a directory entry 22
Dial a redial entry 32
Director y 19
DSL lter 2
E
Edit a directory entry 23
End a call 10
F
FCC, ACTA and IC regulations 51
Find handset 12
H
Handset indicators 35
Handset display screen messages 33
I
Intercom 13
K
Key tone 8
L
Language 8
M
Maintenance 47
Make a call 10
Make a call log entry ready to dial 28
Missed calls indicator 27
Mute 11
O
Operating range 47
P
Parts checklist 1
www.vtechphones.com
R
RBRC® seal 48
Redial list 32
Review the call log 27
Ringer mute 11
Ringer tone 7
Ringer volume 6
S
Save an entry to the directory 29
Search the directory 22
Speakerphone 10
Store a directory entry 20
Switch between external and
intercom call 17
T
Technical specications 53
Telephone base indicators 35
Telephone base installation 2
Transfer an external call 15
Troubleshooting 39
V
Voicemail 9
Volume 6, 10
W
Warranty 49
Appendix
54
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.
Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-001610-060-100
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