Vtech IP5821 Service Manual

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

3.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).

5.Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6.Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.

7.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8.Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10.To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used.

11.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

12.Unplug this product from the wall outlet and contact VTECH under the following conditions:

A.When the power supply cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation.

E.If the product has been dropped and the cabinet has been damaged.

F.If the product exhibits a distinct change in performance.

13.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

1

Important Safety Instructions

14.Do not use this or any cordless telephone to report a gas leak in the vicinity of the leak.

15.Only put the Handset of your telephone next to your ear when it is in normal talk mode.

VTECH COMMUNICATIONS INC.

CUSTOMER SERVICE: 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

BEFORE USING YOUR ip 5821 SYSTEM, CAREFULLY PEEL OFF THE PROTECTIVE FILM COVERING THE DISPLAY.

2

Parts Check List

1. Base Unit	5. Belt Clip
2. Handset	6. Base Wall Mounting Bracket
3. Base AC Power Adapter	7. User’s Manuals
4. Telephone Line Cord	8. Battery Cells

To purchase replacement battery cells, call VTech Communications, Inc. at 1-800- 595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267- 7377.

NOTE: Use only VTech batteries (part number 80-5380-00-00) or equivalent AAA NiMH rechargeable batteries.

3

The Handset Layout

1. Antenna		8.	Speakerphone
2. Earpiece		9.	LCD Display
3. Volume Control		10. Select (Menu)
4. CID (Scroll Down)		11. Phonebook (Scroll Up)
5. On (Flash)		12. Headset jack (2.5mm)
6. Dialing Keys (0-9,	, #)	13. Off (Clear)
7. Redial (Pause)		14. Mute (Delete)

4

The Base Unit Layout

LINE TEL

CORDLESS TELEPHONE

VTECH TELECOMMUNICATIONS LTD.

DC 9V 600mA

CLASS 2 POWER SOURCE ONLY

VTech Customer Service 1-800-595-9511

www.vtechphones.com

HAC FCC ID: EW780-5348-02

1.In Use LED

2.Charging LED

3.Message Waiting LED

4.Page key

5.DC Connector Jack

6.Telephone Jack

5

Getting Started

Setup

Connecting Power to Base Unit

Plug the AC power adapter into an electrical outlet, and the DC connector into the bottom of the Base Unit.

	CORDLESS TELEPHONE
TEL	VTECH TELECOMMUNICATIONS LTD.
LINE	DC 9V 600mA
	CLASS 2 POWER SOURCE ONLY
	VTech Customer Service 1-800-595-9511
	www.vtechphones.com
HAC	FCC ID: EW780-5348-02

6

Setup

Installation and charge of battery cells in handset

Follow the steps below:

1. Remove the battery compartment cover, place the new battery cells in 1 the Handset with the positive and negative poles aligned in the battery com-

partment.

2. Replace the battery cover by sliding it upwards.

3. If the new battery cells are not already charged, place the Handset in its Base Unit, and allow it to charge for 10-12 hours. After initial charge, a maintenance charge of 8 hours should be sufficient.

	WARNING: Alkaline batteries must
	NOT be used in your ip 5821 cordless
	telephone. Use only the batteries that
2	came with your phone, or contact
	VTech Customer Service (contact in-

formation on page 2) to order additional batteries.

Charging of the Handset Battery Cells

The Handset of your ip 5821 cordless telephone is powered by three rechargeable battery cells. It charges automatically whenever the Handset is in its Base Unit.

You should charge the battery cells for 10-12 hours when you first receive your phone. You will know the battery cells needs charging when:

•The LOW BATTERY message is displayed:

•The Handset seems completely dead, the LCD is completely clear and does not activate when you

press the keys.

NOTE: When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features will not work. When your battery cells have been charged, your features will return to their normal function.

IMPORTANT:

1.Do not dispose of battery cells in a fire, they may explode.

2.Do not open or mutilate the battery cells. Toxic substances may be released, causing harm to eyes or skin.

3.Exercise care in handling battery cells in order to prevent an accidental short of the charge contacts, potentially causing the battery cells to overheat.

4.Do not dispose of the battery cells into household garbage. Properly recycle the used batteries.

Getting Started

7

Getting Started

Setup

5. Do not charge the battery cells with other electrical devices.

Check Battery Indicator

If you receive a check battery warning, it indicates one of the following:

1.There are no battery cells in your Handset. You’ll need to install battery cells into your Handset (see Installation of Battery Cells in Handset section.)

2.You have accidentally installed alkaline batteries into

the Handset. (Alkaline batteries must NEVER be used in this phone. See the warning on the previous page for additional information about batteries for this telephone.)

3.When the rechargeable batteries in Handset need to be replaced by new batteries,

WARNING CHECK BATTERY! will appear.

4.The batteries have been installed incorrectly. Please reinstall (see Installation of Battery Cells in Handset).

Connecting to Phone Line

Plug one end of the telephone line cord into the jack on the back of the Base Unit. Then plug the other end of this cord into the wall jack.

Checking for Dial Tone

After the battery cells are charged, press ON on the Handset. The LCD displays PHONE and shows a call timer, and you will hear a dial tone. If not, see In Case of Difficulty.

Tone/Pulse Selection

Your ip 5821 is preset for tone dialing. See Handset Settings for details.

CAUTION: Use only the VTech power supply provided with your telephone.

IMPORTANT:

FOR MAXIMUM PERFORMANCE OF YOUR

CORDLESS TELEPHONE SYSTEM:

1. Choose a central location for your Base Unit.

2. Install your Base Unit and Extension Handsets away from electronic equipment, such as personal computers, television sets and microwave ovens.

3.In locations where there are multiple cordless telephones, separate the Base Units as far away as possible.

4.Install your telephone equipment away from heat sources and sunlight.

5.Avoid excessive moisture, dust or extreme cold.

8

Wall Mounting

The Wall Mount brackets are designed for use on standard wall mount plates only. Wall mounting is optional.

1.Plug the AC adapters into an electrical outlet, and the DC connector to the bottom of the Base Unit.

2.Connect the telephone line cord to the jack at the bottom of the Base Unit, and the other end to the wall jack.

3.Line up the tabs on the wall mount adapters with the holes at the bottom of the Base Unit. Snap the wall mount bracket firmly in place.

4.Mount the Base Unit on the wall. Position the Base Unit so the mounting studs will fit into the holes on the wall mount bracket. Slide Base Unit down on the mounting studs until it locks into

place.

HACFCCID:EW780-5348-02

com.vtechphones.www	LINE
VTechCustomerService1-800-595-9511
CLASS2POWERSOURCEONLY
DC9V600mA
VTECHTELECOMMUNICATIONS.LTD
	TEL

CORDLESSTELEPHONE

Getting Started

9

Basic Operation

Handset and Base Indicators

Handset Icons

Icon	Description
MUTE	• Turns on when the microphone is muted.
NEW	• Turns on when there are new call log enteries.
	• Turns on when the ringer is muted.
	• Low battery/charging indicator.

Handset LEDs

LED Description

SPEAKER

• LED is on when in handsfree mode.

Base LEDs

	LED	Description
	IN USE	• On when the phone is off hook.
		• Flashes when an extension phone is off hook.
	CHARGING	• On when the Handset is charging in the cradle.
	MESSAGE	• Flashes when the visual message waiting signal has been
	WAITING	detected. Service must be subscribed through your local
		telephone company.

10

Handset Operation

Making Calls

•Press ON (or SPEAKER to use the Handset Speakerphone feature). Dial the phone number.

-OR-

• Dial the phone number first; then press ON (or

SPEAKER).

• Press OFF to end your call.

Answering Calls

• Press any key except OFF, REDIAL/PAUSE, MUTE/DELETE or the softkeys.

• Press OFF to end your call.

Adjust the Volume

• The volume control is on the left edge of the Handset. During a call, press the and keys to adjust the listening volume. When you reach the maximum or minimum setting, a double-beep will sound.

Flash Function

• You can use your ip 5821 with services such as Call Waiting. When you receive a call-waiting signal, simply press the ON/FLASH key to switch to the new call. Press ON/FLASH again to switch back to the original call.

NOTE: Use ON/FLASH to access other phone company subscriber services, as described by your provider.

Redial Function

• Press REDIAL/PAUSE to display the last telephone number dialed from the Handset (up to 32 digits). Use or to scroll through the 5 previously dialed numbers. When the beginning or the end of the redial list is reached, a double-beep will sound.

•When the desired number is reached, press ON or SPEAKER to dial.

•Pressing OFF will exit the redial review list.

NOTE: When the redial memory is empty, and REDIAL is pressed, a double-beep will sound.

•When the desired entry displays, press DELETE to erase it. A confirmation tone will sound.

Basic Operation

11