VTech IA6765 - V-Tech Cordless Dual Handset, i6765 User Manual

Page 1
Getting started . . . . . . . . . . . . . . . . . . . . . 4
Parts check list. . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . 5
Choose a location . . . . . . . . . . . . . . . . . . . 5
Install handset battery . . . . . . . . . . . . . . . . . 5
Connect power to base unit/chargers . . . . . . . . . 6
Check battery indicator . . . . . . . . . . . . . . . . 7
Check for dial tone . . . . . . . . . . . . . . . . . . . 7
If you subscribe to DSL service . . . . . . . . . . . . 8
Belt clip (optional) . . . . . . . . . . . . . . . . . . . 8
Wall mounting (optional) . . . . . . . . . . . . . . . . . 9
Handset layout . . . . . . . . . . . . . . . . . . . . . 10
Base unit layout. . . . . . . . . . . . . . . . . . . . . 11
Basic operation . . . . . . . . . . . . . . . . . . . . 12
Handset icons . . . . . . . . . . . . . . . . . . . . 12
Handset LEDs . . . . . . . . . . . . . . . . . . . . 12
Base LEDs . . . . . . . . . . . . . . . . . . . . . . 12
Handset operation . . . . . . . . . . . . . . . . . . . 13
Making calls . . . . . . . . . . . . . . . . . . . . . 13
Answering calls . . . . . . . . . . . . . . . . . . . 13
Adjust handset volume. . . . . . . . . . . . . . . . 13
Flash function . . . . . . . . . . . . . . . . . . . . 13
Redial . . . . . . . . . . . . . . . . . . . . . . . . 13
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 14
Intercom . . . . . . . . . . . . . . . . . . . . . . . 14
Call forward . . . . . . . . . . . . . . . . . . . . . 15
Call transfer . . . . . . . . . . . . . . . . . . . . . 16
Conference call . . . . . . . . . . . . . . . . . . . 16
Find handset . . . . . . . . . . . . . . . . . . . . . 16
Voice mail . . . . . . . . . . . . . . . . . . . . . . 16
Directory . . . . . . . . . . . . . . . . . . . . . . . . 17
Store a new entry . . . . . . . . . . . . . . . . . . 17
Characters by number . . . . . . . . . . . . . . . . 18
Review/dial from the directory . . . . . . . . . . . . 19
Edit a directory entry . . . . . . . . . . . . . . . . . 19
Delete a directory entry . . . . . . . . . . . . . . . 20
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 21
Caller ID - call waiting ID . . . . . . . . . . . . . . . 21
Review caller ID . . . . . . . . . . . . . . . . . . . 22
Store caller ID . . . . . . . . . . . . . . . . . . . . 22
Dial from caller ID . . . . . . . . . . . . . . . . . . 24
Delete caller ID. . . . . . . . . . . . . . . . . . . . 24
Handset settings . . . . . . . . . . . . . . . . . . . . 25
Ringer volume . . . . . . . . . . . . . . . . . . . . 25
Ring tone . . . . . . . . . . . . . . . . . . . . . . . 25
Key tone . . . . . . . . . . . . . . . . . . . . . . . 25
Handset name . . . . . . . . . . . . . . . . . . . . 25
Language . . . . . . . . . . . . . . . . . . . . . . 26
Clear voice mail . . . . . . . . . . . . . . . . . . . 26
Dial type . . . . . . . . . . . . . . . . . . . . . . . 26
Answering system operation . . . . . . . . . . . . . . 27
Turn your answering system off and on . . . . . . . 27
Day and time announcements . . . . . . . . . . . 27
To check day and time . . . . . . . . . . . . . . . . 28
Outgoing announcement . . . . . . . . . . . . . . 29
Record outgoing announcement. . . . . . . . . . . 29
Table of contents
Page 2
Menu features . . . . . . . . . . . . . . . . . . . . 29
Listen to outgoing announcement . . . . . . . . . . 30
Message playback . . . . . . . . . . . . . . . . . . 31
Announcements . . . . . . . . . . . . . . . . . . . 31
Options during playback . . . . . . . . . . . . . . . 31
Delete all messages . . . . . . . . . . . . . . . . . 32
Record and play memos . . . . . . . . . . . . . . . 32
Record a memo . . . . . . . . . . . . . . . . . . . 32
Playback a memo . . . . . . . . . . . . . . . . . . 32
Call screening . . . . . . . . . . . . . . . . . . . . 33
Access code . . . . . . . . . . . . . . . . . . . . . 33
Set remote access . . . . . . . . . . . . . . . . . . 33
Remote access. . . . . . . . . . . . . . . . . . . . 34
Message alert . . . . . . . . . . . . . . . . . . . . 36
Announcement only mode . . . . . . . . . . . . . . 36
Turn announcement only mode off or on . . . . . . 36
Customize announcement only message . . . . . . 37
Base ringer . . . . . . . . . . . . . . . . . . . . . . 37
Toll saver . . . . . . . . . . . . . . . . . . . . . . . 37
Message window display . . . . . . . . . . . . . . 39
Headset operation . . . . . . . . . . . . . . . . . . . 40
Headset operation . . . . . . . . . . . . . . . . . . 40
Operating range . . . . . . . . . . . . . . . . . . . 40
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 41
Battery care and performance . . . . . . . . . . . . 41
Replace the handset battery. . . . . . . . . . . . . 41
Additional information . . . . . . . . . . . . . . . . 42
Troubleshooting . . . . . . . . . . . . . . . . . . . . 42
Maintenance . . . . . . . . . . . . . . . . . . . . . . 49
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 49
Important safety instructions . . . . . . . . . . . . . . 51
FCC, ACTA and IC regulations . . . . . . . . . . . . . 52
Technical specications . . . . . . . . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Table of contents
Page 3
NEED HELP?
This manual has all the feature operations and troubleshooting you need to
install and operate your new VTech telephone. Please take the time to review
this manual thoroughly to ensure proper installation of this VTech innovative
and feature rich product. You can also visit our website at www.vtechphones.
com for support, shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377
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Getting started
1. Telephone base
2. Handsets (2)
3. Charger power adaptor
4. Charger
5. Telephone line cord
6. Wall mount bracket
7. Belt clips (2)
8. Quick start guide
9. Base power adaptor
10. Batteries (2)
11. User’s manual
To purchase replacement batteries, vi sit us on the we b at www. vtechphones.com or call VTech Communications, Inc. at 1-800­595-9511. In Canada, contact V Te ch Tel e co mm u ni ca t io ns Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.
Parts check list:
1. Telephone base
2. Handsets (2)
4. Charger
10. Batteries (2)
7. Belt clips (2)
3. Charger power adaptor
5. Telephone line cord
9. Base power adaptor
6. Wall mount bracket
11. User’s manual
• Before using
this telephone,
please read
the Important
Safety
Instructions on
page 51.
8. Quick start guide
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Getting started
Installation
Install handset battery
1.
2.
1. Align the two holes in the plug with the socket pins, then snap the plug into place.
2.
Place the battery in the compartment with the wires in the upper right corner.
3. Replace cover by sliding it upwards until it clicks into place.
4. Be sure to charge the battery for 16 hours before using your phone.
• Use only the provided VTech battery, or equivalent.
• Place the handset in its base or charger when not in use to ensure optimum performance.
1
3
Choose a location
For maximum performance of your cordless telephone system:
1. Choose a central location for your base unit.
2. In s t al l you r pho n e(s) as far away as possible from any other cordless (wireless) device such as cordless telephones, 802.11 wi reless router (for example, WiFi).
3. Install your phone(s) as far away as possible from other electronic equipment such as microwave ovens, televisions, computers, etc.
4. Install your telephone equipment away from heat sources and direct sunlight.
5. Avoid excessive moisture, dust or extreme cold.
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Connect power to base unit/chargers
1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the base unit.
2. Choose the location for your charger, and plug its power supply into an electrical outlet.
To power outlet To telephone outlet
Installation
Connect to phone
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Then plug the other end of the cord into the wall telephone outlet.
CAUTION: To reduce
the risk of re or injury,
read and follow these instructions:
1. Use only the battery supplied, or equivalent.
2. Do not open or mutilate the batter y. Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed.
3. Exercise care in handling battery in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.
• if you need to install your phone within the same room as other cordless phones or wireless products, you may need to select a different channel for your router and or change the channel on your phone’s handsets.
• Connect the power and telephone line cords to the underside of the base as illustrated.
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Getting started
Installation
Check battery indicator
If you receive a check battery warning, it indicates one of the following:
1. There is no battery in your handset. You need to install the supplied battery into your handset (see
Install handset battery on page 5.)
2. The battery needs to be replaced.
3. The battery has been installed incorrectly. Please reinstall (see
Install handset battery) and/or
see the diagram in the battery compartment of the handset.
Check for dial tone
After the battery is charged, press or SPEAKER on the handset. You should hear a dial tone. If not, see Troubleshooting.
• Plug the AC adaptor into an electrical outlet. If the bat tery has not been charged, place the handset in the base or charger, and allow it to charge for at least 16 hours.
• Caution: Use only the VTech power supply provided with your phone.
• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.
• If you have any trouble installing your phone, please refer to the Troubleshooting section near the end of this manual.
• When in low batter y mode, the keypad sounds, backlighting and speakerphone features will not work. When the battery has been charged, these features will return to their normal function.
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Installation
If you subscribe to DSL service
If you hear interference during conversations and/or your caller ID features are not functioning properly,
install a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.
Telephone line cord
Noise filter (For DSL users)
To single telephone jack (RJ11C)
Belt clip (optional)
To removeTo attach
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Getting started
The wall mount brackets are designed for use on standard wall mount plates only.
1. Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit. Then plug the adaptor into an electrical outlet.
2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.
3. Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of
the charger. Snap the wall mount bracket rmly in place.
4. Mount the base unit on the wall. Position the base unit so that the mounting studs will t into the
holes on the wall mount bracket. Slide base unit down on the mounting studs until it locks into place.
Wall mounting (optional)
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Handset layout
1. Earpiece
2. Headset jack (2.5mm)
3. CID (scroll down)
4. Talk/ash
5. Dialing keys (0-9, *, #)
6. Redial/pause
7. Speaker
8. LCD display
9. Directory (scroll up)
10. Volume control
11. Menu/select
12. Off/clear
13. Intercom
14. Mute/remove
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Getting started
1. Find handset
2. Record/memo
3. Time/set
4. Change
5. Setup
6. Volume control
7. Charging LED
8. In use LED
9. Answer on/off
10. Delete
11. Repeat
12. Skip
13. Mailbox play/stop
1
2
3
4
5
6
7
10
11
12
13
8
9
Base unit layout
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Basic operation
• On when the microphone is muted.
• On when there are new call log entries.
• On when the handset ringer is muted.
• Low battery indicator or charging indicator.
Handset LEDs
LED Description
Base LEDs
LED Description
IN USE
CHARGE
• On when the phone is off the hook.
• Flashes when an extension phone is off the hook.
• On when the handset is charging in the base.
Handset icons
Icon Description
MUTE
NEW
• On when in handsfree mode.
ON/OFF
On when the answering system power is on.
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Basic operation
Handset operation
Making calls
• Press (or SPEAKER to use the handset speakerphone feature),
then dial the phone number.
-OR-
Dial the phone number rst, then press
(or SPEAKER).
• Press
OFF to end your call or place the handset in its base or
charger.
Answering calls
• Press , SPEAKER or any dialing keys.
• Press
OFF to end your call or place the handset into its base or
charger.
Adjust handset volume
The volume control is on the side of the handset. During a call, press the VOLUME + or - keys to adjust the listening volume to a comfortable level. When you reach the maximum or minimum setting, a double beep will sound.
Flash function
When you subscribe to call waiting service from your telephone company, press to switch to the new call when you receive a call waiting signal. Press again to switch back to the original call.
Redial
• Press REDIAL/PAUSE to display the last telephone number dialed
from the handset (up to 32 digits). Use or , or REDIAL button to
scroll through the last ve numbers dialed. When the beginning or
the end of the redial list is reached, a double beep will sound.
• The procedure to change the volume is the same for the handset earpiece, speakerphone and headset.
• Use
to access phone company subscriber services, as described by your provider.
• If the redial memory is empty, and REDIAL is pressed, a double beep will sound.
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Handset operation
Mute
• During a call, press the MUTE /REMOVE key to disable the
microphone. The screen will briey display MUTED:
• Press
MU TE/REMOVE again to return to nor mal two -way
conversation. MICROPHONE ON will briey display.
• Press
OFF to exit the redial review list.
• When the desired number is reached, press
or SPEAKER to
dial.
• When the desired entry displays, press
MUTE/REMOVE to delete
it. You’ll hear a conrmation beep.
PHONE 00:00:15 MUTED
MUTE
PHONE 00:00:15 MICROPHONE ON
CALLING OTHER
HANDSET
OTHER HANDSET
IS CALLING
INTERCOM
Intercom
Press INT on the originating handset (HS1) and CALLING OTHER HANDSET will show on the screen.
The destination handset (HS2) will show
OTHER HANDSET IS
CALLING
.
• Press INT, TALK, SPEAKER, or any dialing key on HS2 to pick up the call. The display will change to INTERCOM.
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Basic operation
Handset operation
INTERCOM ENDED
UNABLE TO CALL
TRY AGAIN
CALL FORWARDED
Intercom (continued)
Press INT, OFF, or place HS1 or HS2 back in the base or charger
to end the call.
If HS2 is out of range, the screen on HS1 will show NO SIGNAL
CALL ENDED. If HS2 is off, in use or out of range, HS1 will show UNABLE TO CALL TRY AGAIN.
Call forward
An external call can be forwarded or transferred from one handset (HS1) to another system handset (HS2).
While HS1 is on an external call, you can forward the call to
HS2 by pressing and holding INT. CALL FORWARDED will display on HS1.
HS2 will begin ringing and display INCOMING CALL.
Press TALK/FLASH on HS2 to answer the call.
If the forwarded call is not answered within 30 seconds, the external call will be returned to HS1 and the screen will display CALL BACK and ring for 30 seconds. If the returned call is not answered within 30 seconds, the external call will end automatically.
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Find handset
• To locate a misplaced handset, press FIND HANDSET on the base to page all system handsets.
• To end the page at the base, press
FIND HANDSET again.
• To end the page at the handset, press
, SPEAKER, or any dial pad
key (0-9, *, #).
Handset operation
** PAGING **
• For the FIND HANDSET
function to work, the system handsets need to be in idle (off) mode.
Conference call
It is possible to establish a conference call between two handsets and the external line.
While HS1 is on an external call, HS2 can join the call by pressing TALK. A conference call will be established.
PHONE 00:00:25
Call transfer
The originating handset (HS1) can transfer an external call to another handset (HS2) by pressing
INT. The external call is put on hold and the screen will display CALLING OTHER HANDSET.
HS2 will ring and display OTHER HANDSET IS CALLING.
HS2 can pick up the transferred call by pressing TALK/FLASH.
An intercom call is established between HS1 and HS2 and they can discuss the call prior to the
external call being transferred to HS2. CALL TRANSFERRED will display on the HS1.
If the transferred call is not answered within 100 seconds, the external call will be returned to HS1.
Voice mail
If you subscribe to voice mail service provided by your telephone company, you can receive voice mail messages from callers. When you have a new voice mail, the screen will display NEW VOICE MAIL, and the voice mail
indicator will ash.
On how to access your voice mail, contact your local telephone company for further instruction.
HANDSET 1
NEW VOICE MAIL
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Basic operation
Directory
• All handsets share a common directory which is stored in the base. Entries inserted into one handset are available for all handsets, and if one deletes a directory entry, it will disappear from all handsets.
• While entering numbers, press and hold REDIAL/PAUSE to add pauses if necessary.
• If there is a duplicated number in directory, the display will show:
ALREADY SAVED.
Your phone can store up to 50 numbers with names in the directory. Each directory location can hold up to 32 digits for the number and 16 characters for the name. When one handset is accessing the directory, no other system handsets can access it. If this is attempted, NOT AVAILABLE AT THIS TIME will be displayed on the second handset.
LIST FULL
ENTER NUMBER 800-595-9511_
Store a new entry
• Press MENU.
• With
DIRECTORY selected, press SEL.
• Press
to select STORE. Press SEL.
• You will be prompted to
ENTER NUMBER. Use the dialing keys
to enter the number you wish to store in the directory. Press the
MUTE/REMOVE key to backspace and make corrections. Press SEL.
• You will then be prompted to
ENTER NAME. Use the dialing keys
to spell the name. Press SEL.
• You’ll hear a conrmation tone, and the new directory entry will briey be displayed.
If the directory is full, the handset will display LIST FULL.
ENTER NAME _
>STORE REVIEW
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Directory
Characters by number
Pressing any particular key causes different characters to be displayed in the following order:
If you wish to store a number from redial memory into the directory, press
REDIAL/PAUSE
then or to scroll to the desired redial number from memory. Press
SEL.
Characters by number of key presses
Key
1 2 3 4 5 6 7 8 9
1 # , - . &
A B C 2 a b c
D E F 3 d e f
G H I 4 g h i
J K L 5 j k l
M N O 6 m n o
P Q R S 7 p q r s
T U V 8 t u v
W X Y Z 9 w x y z
0
? ! / ( )
@
1
2
3
4
5
6
7
8
9
0
#
space
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Basic operation
Directory
Edit a directory entry
• Follow the steps in Review/dial from the directory (above) to reach
the entry to be edited.
• Press
SEL to enter number edit mode.
• Press
MUTE/REMOVE to backspace and delete numbers, or press
CID or DIR to move the cursor to the number you wish to change.
Then re-enter the correct number(s) by pressing the dialing keys (0-9). Press and hold REDIAL/PAUSE to add pauses if necessary.
Review/dial from the directory
• Press MENU, with DIRECTORY is displayed, press SEL. With REVIEW in the rst line, press SEL.
-OR-
With the handset in idle, press to enter the directory review
mode. The rst directory entry will be displayed.
• Scroll through the directory
entries using and or enter the
rst character of the name to be searched (using the digit keys).
Continue navigating using the or scroll keys, until you reach the entry to be dialed.
• Press
or SPEAKER to dial the number.
• When reviewing the directory, the second line of the display will show the number, up to 16 digits. For numbers longer than 16 digits,
only the rst 13
digits will be shown. Press
*
or # to scroll the phone number to see the additional digits.
• If there are no entries in the directory, when it is accessed,
DIRECTORY EMPTY will
display.
>DIRECTORY CALL LOG
EDIT NUMBER 800-595-9511_
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• Press SEL.
• Press
MUTE/REMOVE to backspace and use the digit keys to
enter the correct name.
• Press
SEL. You’ll hear a conrmation tone.
Delete a directory entry
• Follow the steps in Review/dial from the directory (page 19)
to reach the entry to be deleted.
• Press
MUTE/REMOVE to delete the entry. A conrmation tone
will sound.
• The handset will then advance to the next entry, if any.
Directory
EDIT NAME VTech Com_
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Basic operation
Caller ID
Caller ID - call waiting ID
Your phone is capable of displaying the number of the calling party before you answer the phone (caller ID or CID). If the number is already in the directory, the name of the caller will also be displayed. It is also capable of displaying CID information in conjunction with a call waiting alert signal (call waiting caller ID). With call waiting caller ID, the CID data is displayed so you can decide whether to answer the incoming call, or continue with your current conversation. Your phone can hold up to 50 CID entries.
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to
get the benets of these features. If you do not subscribe to CID services, you can still use your
phone and the other features it offers. Due to regional incompatibilities, CID information may not be available for every incoming call. In
addition, the calling parties may intentionally block their name and/or phone number from being sent.
• As new CID/call waiting ID records are received, your handset displays will alert you to the new CID records, for example:
• After you review all new CID records, the
NEW call indicator will be
turned off and the screen will show:
• If you answer a call before the information appears on the screen, it will not be in the caller ID log.
• Press
OFF
any time to exit caller ID log.
• The
NEW icon
in the lower left corner indicates the call has not yet been reviewed.
VTECH
5 MISSED CALLS
VTECH
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Caller ID
• If the call log is full, the oldest entry is deleted to make room for the new call. If the call log is empty when you try to enter to call log review, the following message is displayed:
Review caller ID
You can review the CID records via the menu as described below, or by pressing while in idle, and the handset moves directly to CID review.
• In idle mode, press
MENU.
• Press
to scroll to the CALL LOG option.
• Press
SEL. Use and to scroll through the call log entries.
When the beginning or the end of the call log is reached, a double beep will sound.
Store caller ID
• Follow the steps in Review caller ID to scroll to the record to be stored.
• To view alternate dialing sequences, press the
# key repeatedly.
The screen will scroll through the various dialing options (1 + area code + number, area code + number, 1 + number, number only). Press SEL to store the displayed number. The dialing options are:
• If the CID record contains both name and number, the CID will be stored after pressing SEL.
• If the CID record does not contain a name, you will be prompted to EDIT NAME and the screen will show:
CALL LOG EMPTY
>CALL LOG RINGER VOLUME
EDIT NAME VTech Com_
595-9511
1-595-9511
800-595-9511
1-800-595-9511
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Basic operation
Caller ID
• If the CID record does not contain a number, you will be
prompted to EDIT NUMBER, and the screen will show:
• A conrmation beep will sound and the screen will display:
• If both name and number are missing, for example, as in a private listing, the request will be rejected with the message:
• If the number already exists in the directory, the entry will not be stored, and the screen will show:
• If the directory is full, the screen will show:
LIST FULL
ALREADY
SAVED
UNABLE TO SAVE
EDIT NUMBER 800-595-9511_
SAVED
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Caller ID
Dial from caller ID
• Follow the steps in Review caller ID (page 22) to scroll to the
entry to be dialed.
• To change how the number will be dialed, press
# repeatedly. The
screen will scroll through the dialing options: Press /FLASH or the SPEAKER key to dial the number.
Delete caller ID
• Follow the steps in Review caller ID (page 22) to scroll to the
record to be deleted.
• Press the
MUTE/REMOVE key to delete the desired record. A
conrmation beep will sound and the previous CID record will
be displayed on the screen.
• To delete all the CID records, press and hold the
MUTE / REMOVE key. The screen will ask if you want to DELETE ALL CALLS? Press SEL to conrm. Press OFF to return to the CID
record previously displayed.
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Basic operation
Handset settings
• The handset will not ring when a call comes in if ringer volume is in the lowest setting.
Ringer volume
• From the idle (off) mode, press SEL then or until RINGER VOLUME
is shown.
• Press
SEL. The current ringer volume will be shown:
• Press
and or enter a digit (0 through 6) to the desired ringer volume. The current ring tone will play and the volume bar is increased or decreased each time the setting is adjusted. At the lowest setting the display will show:
-OR-
• From idle (off) mode, press +/- volume control keys on the side of handset
will directly go to the RINGER VOLUME menu.
• Press
and to the desired ringer volume. Ringer volume will be
adjusted.
Ring tone
• From the idle (off) mode, press SEL then or until RINGER TONE is
displayed.
• Press
SEL. You can then use or or enter a digit (0 through 9) to
sample the ring tone.
• Press
SEL to conrm.
Key tone
• From the idle (off) mode, press SEL then or to KEY TONE.
• Press
SEL. The current setting will be shown. Press or to scroll to
ON or OFF. When set to ON, the handset will emit a beep whenever a key
is pressed.
• When the desired option is shown, press
SEL.
Handset name (preset to VTECH)
• You can give each handset its own unique name (such as kitchen or
ofce). The name is shown in the rst line when the handset is idle.
The name can be a up to 16 characters in length.
HANDSET NAME VTECH_
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26
Handset settings
• The clear voice mail function only cancels the voice mail indicator on the screen of the handset.
When the phone is set for pulse dial mode, it is possible to switch to temporary tone mode during an outgoing call by pressing *TONE. Once pressed, tone will be used for rest of the call. After you hang up, the phone will return to pulse dialing for the next call.
Language (preset to English)
• Fr o m th e id l e (of f) mode, pr e s s ME NU then or to LANGUAGE.
• Press
SEL. Press or to select from English, Spanish or
French.
• Press
SEL to conrm.
Clear voice mail
• From the idle (off) mode, press MENU then or to CLR VOICE MAIL.
• Press SEL.
• Press
SEL again to conrm or press OFF to exit.
Dial type (preset to tone)
• From idle (off) mode, press MENU then or to DIAL TYPE.
• Press
SEL then or to scroll to TONE or PULSE.
• Press
SEL to conrm.
• From idle (off) mode, press
SEL then or to HANDSET
NAME.
• Press
SE L . The disp lay will show the current setting, for
example:
• Press
REMOVE/MUTE to backspace then enter the desired
name.
NOTE: The characters are entered in the same way as for the telephone directory, see the table on page 18.
• Press
SEL to conrm.
LANGUAGE ENGLISH
>DIAL TYPE DIRECTORY
>CLR VOICE MAIL DIAL TYPE
TURN INDICATOR
OFF?
DIAL TYPE PULSE
HANDSET NAME Kitchen_
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Basic operation
Your cordless telephone system provides you with leading edge digital technology with an answering system that can record up to 99 messages, or approximately 15 minutes of recording time. Each
message can be no longer than four minutes.
Turn your answering system off and on
Press the ANS ON/OFF button on the base to turn the answering system on or off. When the system is on, the ANS ON/OFF key will be lit, outgoing messages will be played to the caller, and incoming messages can be recorded.
Day and time announcements
To set day and time
Before playing each recorded message, the answering system announces the day and time the message was received. Each time you press CHANGE, the day, hour, minute, or year advances by one. When you hear the correct setting, press TIME/SET to move to the next setting.
Answering system operation
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Answering system operation
Before using the answering system, you should follow the steps to set the day and time, so messages are dated correctly.
1. Press
TIME/SET, the system announces the current setting.
2. Press
TIME/SET again.
3. The answering system will announce the day of the current day setting. Press
CHANGE on
the base until you hear the correct setting.
4. Press
TIME/SET, the system announces the current hour setting.
5. Press
CHANGE until you hear the correct hour.
6. Press
TIME/SET, the system announces the current minute setting
7. Press
CHANGE until you hear the correct minute.
8. Press
TIME/SET, the system announces the current year setting.
9. Press
CHANGE until you hear the correct year.
10. Press
TIME/SET to conrm, the system will announce the new setting. You’ll hear a conrmation
tone.
Pressing and holding the CHANGE button when setting the time and date will advance the minutes or years by increments of 10.
To check day and time
Press TIME/SET at any time to listen to the current setting without changing it.
You can choose to set the time manually following the instruction on this page, or you can allow it to be set automatically with incoming caller ID information. Caller ID is a subscription service, fee required.
• In the event of a power outage, the day and time will need to be reset.
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29
Basic operation
Outgoing announcement
Your telephone answering system is pre-programmed with an announcements for normal (answer and record) mode and for announcement only mode. If the phone is set up to record messages, the phone answers calls with “Hello. Please leave a message after the tone”. You can use this announcement, or replace it with your own recording.
Record outgoing announcement
1. Press SETUP, the system announces “Announcement. Press PLAY
or press RECORD. To continue set up, press SETUP.
Answering system operation
Menu features
System Announces Description
Announcements Outgoing message to tell callers to leave a message.
Remote access code Set code to access remotely from a touch tone phone.
Message alert Beeps every 10 seconds when there are new messages.
Announcement only, record no message
Base ringer Turn base ringer on or off.
Number of rings Answering machine picks up after 2, 4, or 6 rings. (Or set to toll saver
mode (see page 37).
You can record an announcement for up to 90 seconds. Announcements shorter than 3 seconds will not be recorded.
Outgoing message only. No recording of incoming messages.
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2. Press REC/MEMO . After you hear “Record after the tone. Press STOP when you are done”, speak toward the MIC on the base to record an announcement for up to 90 seconds.
3. The elapsed time (in seconds) is shown in the message window when recording.
4. Press
PLAY/STOP / when you have nished recording. The system will play back your
recorded message and then save it.
Listen to outgoing announcement
1. Press SETUP.
2. Press PLAY/STOP / .
Delete outgoing announcement
1. Press
SETUP.
2. Press
PLAY/STOP /
to begin playback.
3. During playback, press
DELETE if you wish to delete your
announcement.
4. The system will conrm deletion with the prompt “Announcement deleted ”.
When your announcement is deleted, calls will be answered with the programmed announcement “Hello. Please leave a message after the tone”.
Answering system operation
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31
Basic operation
Answering system operation
Message playback
Press PLAY/STOP /
to listen to new messages. The system will announce the number of new messages recorded and then start playing them. If there are no new messages, all old messages will be played. After the system plays the last message, you’ll hear “
end of messages”.
Announcements
1. When playback begins, the system announces the total number of messages.
2. Before each message, you will hear the day and time it was
received.
3. After the last message, you will hear “
end of messages.”
4. If the system has less than ve minutes of recording time left, the
time remaining will also be announced.
Options during playback
1. Press and to adjust the speaker volume.
2. Press
SKIP once to skip to the next message, or press and hold
to speed up the message playback, using the voice prompt of day and time as index.
3. Press
REPEAT to repeat the message currently playing. Press
twice to listen to the previous message, or press and hold to slow down the message playback process.
4. Press
DELETE to delete the message currently playing.
5. Press
PLAY/STOP /
to stop playback.
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32
Answering system operation
Delete all messages
To delete all messages, press and hold DELETE while the phone is idle (not during a call or message playback) to delete all old messages. New messages will not be deleted.
Record and play memos
Memos are messages recorded by you or other household members intended for yourself or anyone else who uses the answering system. They are saved, played back, and deleted like incoming messages from other callers.
Record a memo
1. Press REC/MEMO .
2. You will hear the voice prompt “
Record after the tone. Press STOP
when you are done”.
3. Speak toward the
MIC on the base to record a memo for up to four
minutes.
4. The timer shows the elapsed time (in seconds) in the message window when you are recording.
5. When nished recording, press
PLAY/STOP / to save the
memo. The system announces “Recorded” to conrm.
Playback a memo
See Section on Message playback (page 31) about retrieving
memos.
Memos less than
one second will not be recorded. You can record a memo up to four minutes long.
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Basic operation
Answering system operation
Call screening
If you wish to listen to caller’s leaving their message before choosing to answer a call, follow these steps:
1. Set the playback
VOL on the base unit to a level greater than 1 by
pressing or
.
2. If you decide to answer a call while the caller is leaving a message,
simply press TALK/FLASH on the handset. The answering system will stop and you can begin speaking to the caller.
Access code
To retrieve new messages from any touch tone phone from a remote location, an access code is required. The remote access code can be any two digit number between 10 and 99. The remote access code has been set to 19 at the factory but it can be changed at any time for your convenience.
Set remote access
1. Press SETUP twice, the system announces “Remote access code. To change the setting, press
CHANGE.”
2. Press
CHANGE, the system announces the current setting (the default remote access code is
19.)
3. Press and release
CHANGE to advance the remote access code number by one. Press and hold
CHANGE to advance the remote access code by 10.
4. When the desired number is announced. Press
SETUP to save and advance to the next menu
option. Or press PLAY/STOP /
to save and exit.
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Answering system operation
Remote access
1. From any touch tone telephone, dial your telephone number.
2. When the outgoing announcement is playing, enter the two-digit remote access code before taking the following actions.
Purpose Press Action
Play all messages in the mailbox
Play new messages in the mailbox
Delete a message
Delete all old messages
Repeat a message
Repeat the previous message
1
2
3
3 3
4
4 4
Listen to new messages. If there are no new messages, all messages will be played back.
Delete message currently playing.
Press when any message is playing to delete all old (previously reviewed) messages.
Press to repeat current message.
Press to repeat previous message.
Plays all new (not previously listened to) messages.
3. Hang up to end the call and save all messages.
If you pause for more than 10 seconds during remote access, you will hear a help menu listing all features and commands. If no command is entered for the following 20 seconds, the call will end automatically.
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Basic operation
Answering system operation
Stop
Skip a message
Review Announcement
Record Announcement
Record Memo
Review remote access code
Change remote access code
Turn system off
Turn system on
5
6
#7
*7
8
#9
*9
0
0
Press to stop messages from being played.
Press to skip to the next message.
Listen to current outgoing announcement.
Pres s af t e r he a r in g th e b e ep . R e co rd yo u r new announcement. Press
5 to stop recording. The system will
play back the announcement for conrmation.
Press after hearing the beep. Speak after the system announces “Record after the tone. Press STOP when you are done.” Start recording your memo. Press 5 to stop.
Listen to current remote access code.
Change remote access code.
When the system announces, “Answering machine off ”, press 0 again to turn the system back on.
When the system is off, it answers after 10 rings and announces, “Please enter your remote access code.” Enter your remote access code.
Your phone
may not respond to remote access commands if tones produced by the telephone are too short. Hold the buttons down longer if this occurs.
Purpose Press Action to follow
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Answering system operation
Message alert
The message alert function produces an audio tone to remind you that there are new messages on the answering system.
1. Press
SETUP three times and you will hear “Message alert. To change
the setting, press CHANGE ”.
2. Press
CHANGE to conrm the current status (on or off) is also
displayed on the message window.
3. Press
CHANGE again to change the setting.
4. Press
SETUP to save and advance to the next menu option or press
PLAY/STOP /
to save and exit.
When the message alert function is on, the base unit beeps every
10 seconds. The number of messages in the message window ash
when there are new messages The number in the message window will glow steadily when there are no new messages.
Announcement only mode
In announcement only mode, callers hear an announcement but cannot leave messages. When announcement only is turned on, calls are answered with the pre-recorded announcement “We’re
sorry. Messages to this number cannot be accepted”.
Turn the announcement only mode off or on
Press SETUP four times until you hear “Announcement only. Record no messages. To change
the setting, press CHANGE.
Press CHANGE until you hear the option you want (on or off).
Press PLAY/STOP /
to save and exit.
In some areas,
tone dial phone from a remote location phone may not function due to telephone line conditions such as line noise, echo, etc.
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Basic operation
Answering system operation
Customize the announcement only message
1. Press SETUP four times, the system announces “Announcement only. Record no messages. To
change the setting, press CHANGE ”.
2 Press
CHANGE until the system announces “On.”
3. Press
SETUP three times, the system announces “Announcement. Press PLAY or press RECORD.
To continue, press SETUP ”.
4. Press
REC/MEMO . The system announces, “Record after the tone. Press STOP when you are
done”. Speak toward the MIC on the base to record an announcement for up to 90 seconds.
5. The elapsed time (in seconds) will be shown in the message window as you record.
6. Press
PLAY/STOP / when you’ve nished recording. The system will play back your recorded
message then save it.
Base ringer
1. Press SETUP ve times, the system announces “Base ringer. To change the setting, press
CHANGE ”.
2. Press
CHANGE.
3. Press
CHANGE again until the desired base ringer sounds.
4. Press
SETUP to save your selection and advance to the next setup option, or press PLAY/STOP
/
to save and exit.
Toll saver
This function sets the number of rings before the answering system picks up the call. With the toll saver setting activated, the answering system alerts you whether there are new messages when
calling remotely from a touch tone phone. If there are new messages on the answering system, the system picks up the call after two rings. When retrieving messages from a location where long distance charges apply, you may disconnect your call after three rings to avoid long distance charges.
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1. Press SETUP six times, the system announces “Number of rings. To change the setting, press CHANGE ”.
2. Press
CHANGE to conrm (the current setting will display in the message window on the base.)
3. Press
CHANGE to set the number of rings to 2, 4, 6, or toll saver.
4. Press
SETUP to save and advance to the next setup option, or press PLAY/STOP / to save
and exit.
Answering system operation
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Basic operation
Message window display
Answering system operation
Display
0
1 - 99
1 - 8
10 - 99
1 - 99 (counting)
99 (ashing)
F (ashing)
CL (ashing)
A
--
-- (ashing)
On or OFF
02, 04, 06, tS
Explanation
No incoming messages.
Total number of messages and memos, or message number currently
playing. Number ashes if there are new messages.
Playback or ringer volume level selected when + or - is pressed.
Current remote access code while setting
Elapsed time while rec ording a memo or announc ement up to 90 seconds.
Memo recording exceeds maximum time of 99 seconds.
Memory is full. Messages must be deleted before new messages can be recorded.
Clock needs to be set.
Announcement only mode is on.
Answering system is answering a call or being accessed from a remote location.
System is in programming mode.
Displayed for one second when any answering system setting is turned on or off.
Change number of rings until the system answers the call.
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Operating range
T hi s c o rd l es s t e l ep h on e o p e ra t e s w i th i n th e m axi mu m p ow er al l ow ed b y t he Fed er al Communications Commission (FCC). Even so, this handset and base can communicate only over a certain distance - which can vary with the locations of the base and handset, the weather, and the construction of your
home or ofce.
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect well when you press TALK. Move closer to the base, then press TALK to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.
If you move out of range without pressing OFF, the phone will be left off the hook. To hang up properly, walk back
into range, periodically pressing OFF.
• To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Customer Service at 1-800-595-
9511. In Canada, contact VTech Telecommunications Canada Ltd. at www. vtechcanada.com or 1-800-267-7377.
Headset operation
You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately.
Plug the headset into the jack located on the left side of
the handset (under the small rubber ap). Do not force the connection, but make sure the plug ts securely.
Headset operation
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Basic operation
Batteries
Battery care and performance
After the battery is fully charged, you can expect the following performance:
Operation Operating time
While in use (talking) up to 7 hours
While not in use (standby*) up to 3 days
* Handset is off the base unit or charger but not in use.
• The battery needs charging when: — A new battery is installed in the handset.
— The phone beeps twice every ve seconds.
— The screen displays
LOW BATTERY and the low battery icon.
• P lace the han dset in the base so the
CH A RGE ligh t turns on. The bat ter y is usually full y
charged in about 16 hours.
• You can keep the battery fully charged by returning the handset to the base or charger after each use.
• If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced.
• To reduce the
risk of re or
injury to persons or damage to the telephone, read and follow these instructions carefully.
• Charge the battery provided
or identied
for use with this product in accordance with the instructions and limitations
specied in this
user’s manual.
Replace the handset battery
1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward.
2. Lift out the old battery and disconnect.
3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation on page 5.
4. Replace the cover by sliding it up into place.
5. The new battery must be fully charged before using the phone. Place the handset in the base or charger and allow it to charge
for at least 16 hours the rst charge. The telephone might operate
before that, but for best performance, let the battery charge fully.
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Troubleshooting
If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after
trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.
Problem Suggestion
My phone doesn’t work at all.
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall
jack.
• Disconnect the AC adaptor for a few minutes, and then reconnect it.
• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to its base when not in use.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.
• You may need to purchase a new battery, please refer to the
Batteries section of this user’s
manual.
I cannot get a dial tone.
• Try all the suggestions above.
• Move the handset closer to the base. You might have moved out of range.
• Your line cord might be malfunctioning. Try installing a new line cord.
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.
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Additional information
Troubleshooting
Problem Suggestion
I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd
the base and produce a dial tone. This is normal. Wait an extra second before dialing.
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone). Refer to the
Installation section of this user’s manual to set the dial mode.
• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company.
• Eliminate any background noise. Noise from a television, radio or other appliance may cause
the phone not to dial out properly. If you cannot eliminate the background noise, rst try muting
the handset before dialing, or dialing from another room in your home with less background noise.
UNABLE TO CALL TRY AGAIN displays
on my handset.
• Only two handsets of your phone system can be in use (off hook) at a time. For example, if HS1 and HS2 are on a call and HS3 presses TALK, UNABLE TO CALL TRY AGAIN will display. Be sure only two handsets are in use at a time.
• Move the handset closer to the base. You might have moved out of range.
• If the handset is in its base and the charging light does not light, refer to the
Charge light is
off section in this troubleshooting guide.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.
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Troubleshooting
Problem Suggestion
The battery does not hold a charge.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.
• You may need to purchase a new battery, please refer to the
Batteries section of this user’s
manual.
• Your phone might be malfunctioning. Please refer to the
Warranty section of this user’s manual
for further instruction.
If you subscribe to DSL service
• If you hear noise during conversations and/or your caller ID features aren’t functioning properly,
install a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.
I get noise, static, or weak signal even when I’m near the base.
• Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by:
a. positioning your new phone as far away as possible from any other existing cordless telephone
system that is already installed in your home to avoid the two systems interfering with each other.
b. positioning your telephone base as far as possible from your router, computer or any other
computer devices.
c. selecting channels four through 10 for your router (refer to your router’s user manual for
more information).
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Additional information
Troubleshooting
Problem Suggestion
I get noise, static, or weak signal even when I’m near the base.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)
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Troubleshooting
Problem Suggestion
I hear other calls while using my phone.
• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
I hear noise in the handset, and none of the keys or buttons work.
• Make sure the power cord is plugged in.
My handset does not ring when I receive a call.
• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack.
Make sure the power cord is plugged in.
• You may be too far from the base unit.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.
• The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor.
• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)
• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)
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Additional information
Troubleshooting
Problem Suggestion
My handset does not ring when I receive a call.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones
• Your line cord might be malfunctioning. Try installing a new line cord.
My calls fade or cut in and out while I’m using my handset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
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Troubleshooting
Problem Suggestion
The charge light is off. • Clean the handset and base charging contact each month using a pencil eraser or cloth.
• Make sure the power and line cords are plugged in correctly and rmly.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.
• Your phone might be malfunctioning. Please refer to the
Warranty section of this user’s manual for further
instruction.
My Caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your
phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must use caller ID compatible equipment.
My answering machine is not recording messages.
• Make sure system is turned ON (the ON/OFF key is illuminated).
• Make sure the announce only feature is set to
OFF.
I cannot hear recorded messages.
• Using the base volume control, raise the volume to a comfortable listening level.
CL is ashing in the base
message display window.
• You need to set the day and time. Refer to the section(s) on setting day and time in this user’s manual.
Common cure for electronic equipment.
If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery, and spare battery, if applicable.
3. Wait a few minutes.
4. Connect power to the base.
5. Re-install the battery(ies).
6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take
place.
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Additional information
Maintenance
Taking car e of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
What does this limited warranty cover?
• The ma nufact urer of thi s VTech product, V Tech Communications, warr ants to the holder of a valid pro of of purc hase (“Consum er” or “ you”) that the pro duct an d all accessori es provided by VTech in the s ales pac kage (“ Produc t”) ar e free from material defect s in materi al and wor kmanship, pursuant to the following terms an d condi tions, w hen inst alled an d used normally and in accordance with oper ation instructions. This limited warranty exte nds only to the Con sumer for Pr oducts purch ased and u sed in the United States of America.
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
• During the limi ted warra nty per iod, VTech’s authorized serv ice rep resent ative will repair or r eplace at VTech’s optio n, witho ut charg e, a Materi ally Defe ctive Product . If we repai r this
product , we may use new or refurb ished replace ment par ts. If we choose to replace t his prod uct, we may replac e it with a new or refurbished product of the sam e or similar design. VTech will return repaire d or replacement produc ts to you in working conditi on. VTech wi ll retain d efective part s, modules, or equ ipment . Repair or replac ement of Pr oduct , at VTech’s opti on, is your exclusi ve remed y. You should expect the rep air or replacement to take approximately 30 days.
How long is the limited warranty period?
• The limited warr anty period for t he produ ct extends for ONE (1) YEAR from the date of purchase if we re pair or replace a Materiall y Defect ive Produ ct unde r the term s of this limited
warranty. This limite d warrant y also applies to repaire d or replacement Pr oduct s for a peri od of either (a) 90 days from the date t he repaired or replacement Product is ship ped to you or (b) the time rem aining o n the original one-year war ranty; whichever is long er.
What is not covered by this limited warranty?
This limited warranty does not cover
1. Pro duct th at has bee n subjec ted to misuse, accident, s hippin g or other p hysical damage, imprope r instal lation, abnormal operation or han dling, n eglec t, inundation, re, water or other liquid
intrusion; or
2. Pro duct th at has bee n damage d due to repair, alterati on or modicati on by anyone other than an authorized ser vice representative o f VTech; or
3. Product to the exte nt that the proble m experienced is caused by s ignal conditi ons, net work rel iabili ty or cable or antenna system s; or
4. Pro duct to t he extent that the pr oblem is caused by use with non-VTech electri cal acc essories; or
Warranty
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Warranty
5. Product whose war ranty/qualit y stickers, Product serial numbers plate s or electronic serial numbers have been removed, altered or rendered ill egible; or
6. Product purcha sed, use d, serviced, o r shipped for repair from outside th e United States, or used for co mmerci al or institutional purp oses (in cluding but not li mited to Product s used for rental purposes ); or
7. Pro duct returned without valid proof of purchase (see 2 be low); or
8. Charges for installation or set up, adjustment of customer c ontrols, and installat ion or rep air of syste ms outsi de the unit.
How do you get warranty service?
• To obtain warranty servic e in the United States of America, ca ll 1-800 -595-9511 for instr uctions regar ding wh ere to retur n the Product. Before cal ling for servic e, pleas e check t he user ’s
manual. A ch eck of the Produc t contro ls and feat ures may save you a serv ice cal l.
• Except as prov ided by ap plica ble law, you as sume the r isk of loss or damage during transit and transportation an d are resp onsible for deli very or handling charge s incurr ed in the transport of Product (s) to the ser vice locatio n. VTech will r eturn repaired or r eplace d produ ct under this limited warranty to you, transp ortation, delivery o r handli ng charg es prepaid. VTech as sumes no risk fo r damage or loss of th e Produc t in transit.
• If the Product failure is not covered by this limited warranty, or proof of purch ase does not meet th e terms of t his limi ted warranty, VTech will notify you and will request that you aut horize the
cost of repair prior to any furt her repair activ ity. You must pay for t he cost o f repair an d return shippin g costs for the repair of Products that are not covered by this limited warrant y.
What must you return with the Product to get warranty service?
1. Return the entire origina l packag e and contents inc luding the Produ ct to the V Tech serv ice location along wit h a descr iption of the malfunction or dif cult y;
2. Inc lude “valid pro of of purc hase” (sales rece ipt) identifyi ng the Pro duct purchase d (Product model) and the date of purchase or receipt; and
3. Provid e your name, comple te and correct mai ling add ress, an d teleph one numb er.
Other Limitations
• This warranty is the com plete and exclusive agreement between you and V Tech. It supersede s all other writte n or oral co mmunications related to t his Prod uct. V Tech provid es no other
warrantie s for this produc t. The warranty exc lusively describes all of VTech’s resp onsibilities regarding the product . There are no other express warranties. No one is au thorized to make
modic ations to t his limi ted warra nty and yo u should not rely on a ny such mo dication.
State L aw Right s: This warranty gives you sp ecic l egal rights, and you may also h ave other ri ghts which vary from state to state.
Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwrit ten warranty that t he pro duct is t for ord inary use) are limit ed to o ne year from date of pur chase. Some state s do not all ow limitations on how long an i mplied warrant y lasts, so the above limitation may not apply to yo u.
• In no event shall VTech be liable for any indirect, s pecia l, incid ental, c onseq uential, or simil ar damages (including, but not limi ted to lost prots or revenue, in abilit y to use th e produ ct, or
other associated e quipment, the c ost of sub stitute equipment, and c laims by third par ties) resu lting from the use o f this pro duct. Some states do not allow the exclusion or limitat ion of inciden tal or consequential damages, so the above limitati on or exclu sion may no t apply to you.
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Additional information
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the base unit and handset are provided for venti lati on. To p rote ct t hem from ove rhea ting , th ese openings must not be blocked by placing the
product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper
ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power
company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.
9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock.
Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access
doors may expose you to dangerous voltages or other risk s. Inc orr ect re assembling can cause e lec tri c s hoc k w hen th e p rod uct is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the handset of your telephone next to your ear when it is in normal talk.
Important safety instructions
SAVE THESE INSTRUCTIONS
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FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.
Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more
information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
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Additional information
FCC, ACTA and IC regulations
* Remain on the line and briey explain the reason for the call before hanging up.
* Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
The term “IC:” before the certication/registration number only signies that the Industry Canada technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.
The RBRC® Seal on t he nic kel-metal-hydride batter y indic ates that VTech Com munications, Inc. is vo luntar ily par ticip ating in a n indus try program to collec t and re cycle these batterie s at the end of their useful lives, when taken out of service within t he United States an d Canada .
The RBRC® progra m provides a convenient alternative to placing used nic kel-metal-hydride batteries into the t rash or mu nicipal waste,whi ch may be illegal in yo ur area.
VTech’s partici pation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service center s. Please call 1- 800 -8-BATTERYTM f or information on Ni-MH batter y recyc ling and disposal bans /restrictions in your ar ea. VTech’s involvement in this program is part of its commitment to p rotect ing our env ironme nt and conserv ing natur al resou rces.
RBRC® is a regi stere d trademark of Rechargeab le Bat tery R ecyclin g Corporation.
The RBRC® Seal
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Technical specications
Frequency Control Crystal controlled PLL synthesizer
Transmit Frequency Base: 5725-5850 MHz
Handset: 2400-2483.5 MHz
Receive Frequency Base: 2400-2483.5 MHz
Handset: 5725-5850 MHz
Channels 95
Nominal Effective Range Maximum power allowed by the FCC and IC. Actual operating range may vary
according to environmental conditions at the time of use.
Size Handset: 150.3mm X 50.3mm X 37.3mm
Base: 166.5mm X 108.2mm X 64.5mm Charger: 80mm X 89.3mm X 51mm
Weight Handset: 120.4 grams Base: 308 grams
Charger: 64.4 grams
Power Requirements Handset: 600mAH Ni-MH Battery
Base: 9V DC @ 600mA Charger: 9V DC @ 200mA
Memory Directory: 50 Memory locations, up to 32 digits, 16 characters per location
CID: 50 Memory locations
Enhanced 5.8GHz technology–your
phone operates on a dual band transmission that combines the best of 5.8GHz and
2.4GHZ technologies, providing enhanced performance over standard cordless telephones.
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A
Additional information 42-54 Adjust handset volume 13 Announcement only mode 36 Announcements 31 Answering calls 13 Answering system operation
27–39
B
Base LEDs 12 Base ringer 37 Base unit layout 11 Basic operation 12–41 Batteries 5, 41 Belt clip 8
C
Caller ID 21–24 Call forward 15 Call screening 33 Call transfer 16 Characters by number 18 Check battery indicator 7 Check for dial tone 7 Choose a location 5 Clear voice mail 26 Conference Call 16
Connect power to base unit/ chargers 6 Connect to phone 6 Customize the announcement only
message 37
D
Day and time announcements 27 Delete a directory entry 20 Delete all messages 32 Delete caller ID 24 Dial from caller ID 24 Dial type 26 Directory 17–20 DSL 8
E
Edit a directory entry 19
F
FCC, ACTA and IC regulations 52 Find handset 16 Flash 13
G
Getting started 4–11
H
Handset icons 12 Handset layout 10 Handset LEDs 12 Handset name 25 Handset operation 13–16 Handset settings 25–26 Headset operation 40
I
If you subscribe to DSL service 8 Important safety instructions 51 Installation 5–8 Install handset battery 5 Intercom 14
K
Key tone 25
L
Language 26 Listen to outgoing announcement 30
M
Maintenance 49 Making calls 13 Menu features 29
Index
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Message alert 36 Message playback 31 Message window display 39 Mute 14
N
Noise lter 8
O
Operating range 40 Options during playback 31 Outgoing announcement 29
P
Parts checklist 4 Playback a memo 32
R
Record a memo 32 Record and play memos 32 Record outgoing announcement 29 Redial 13 Remote access 34 Replace the handset battery 41 Review/dial from the directory 19 Review caller ID 22 Ringer volume 25
S
Setting the remote access 33 Store a new entry 17 Store caller ID 22
T
Technical specications 54 To check day and time 28 Toll saver 37 Troubleshooting 42– 48 Turn the announcement only mode off or on 36 Turn your answering system off and on 27
W
Wall mounting 9 Warranty 49
V
Voice mail 16
Index
Page 57
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon
Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C.
Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-000468-040-000
Page 58
User’s Manual
w w w . v t e c h p h o n e s . c o m
Model: i6765
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