VTech IA6765 - V-Tech Cordless Dual Handset, i6765 User Manual
Getting started . . . . . . . . . . . . . . . . . . . . . 4
Parts check list. . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . 5
Choose a location . . . . . . . . . . . . . . . . . . . 5
Install handset battery . . . . . . . . . . . . . . . . . 5
Connect power to base unit/chargers . . . . . . . . . 6
Check battery indicator . . . . . . . . . . . . . . . . 7
Check for dial tone . . . . . . . . . . . . . . . . . . . 7
If you subscribe to DSL service . . . . . . . . . . . . 8
Belt clip (optional) . . . . . . . . . . . . . . . . . . . 8
Wall mounting (optional) . . . . . . . . . . . . . . . . . 9
Handset layout . . . . . . . . . . . . . . . . . . . . . 10
Base unit layout. . . . . . . . . . . . . . . . . . . . . 11
Basic operation . . . . . . . . . . . . . . . . . . . . 12
Handset icons . . . . . . . . . . . . . . . . . . . . 12
Handset LEDs . . . . . . . . . . . . . . . . . . . . 12
Base LEDs . . . . . . . . . . . . . . . . . . . . . . 12
Handset operation . . . . . . . . . . . . . . . . . . . 13
Making calls . . . . . . . . . . . . . . . . . . . . . 13
Answering calls . . . . . . . . . . . . . . . . . . . 13
Adjust handset volume. . . . . . . . . . . . . . . . 13
Flash function . . . . . . . . . . . . . . . . . . . . 13
Redial . . . . . . . . . . . . . . . . . . . . . . . . 13
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 14
Intercom . . . . . . . . . . . . . . . . . . . . . . . 14
Call forward . . . . . . . . . . . . . . . . . . . . . 15
Call transfer . . . . . . . . . . . . . . . . . . . . . 16
Conference call . . . . . . . . . . . . . . . . . . . 16
Find handset . . . . . . . . . . . . . . . . . . . . . 16
Voice mail . . . . . . . . . . . . . . . . . . . . . . 16
Directory . . . . . . . . . . . . . . . . . . . . . . . . 17
Store a new entry . . . . . . . . . . . . . . . . . . 17
Characters by number . . . . . . . . . . . . . . . . 18
Review/dial from the directory . . . . . . . . . . . . 19
Edit a directory entry . . . . . . . . . . . . . . . . . 19
Delete a directory entry . . . . . . . . . . . . . . . 20
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 21
Caller ID - call waiting ID . . . . . . . . . . . . . . . 21
Review caller ID . . . . . . . . . . . . . . . . . . . 22
Store caller ID . . . . . . . . . . . . . . . . . . . . 22
Dial from caller ID . . . . . . . . . . . . . . . . . . 24
Delete caller ID. . . . . . . . . . . . . . . . . . . . 24
Handset settings . . . . . . . . . . . . . . . . . . . . 25
Ringer volume . . . . . . . . . . . . . . . . . . . . 25
Ring tone . . . . . . . . . . . . . . . . . . . . . . . 25
Key tone . . . . . . . . . . . . . . . . . . . . . . . 25
Handset name . . . . . . . . . . . . . . . . . . . . 25
Language . . . . . . . . . . . . . . . . . . . . . . 26
Clear voice mail . . . . . . . . . . . . . . . . . . . 26
Dial type . . . . . . . . . . . . . . . . . . . . . . . 26
Answering system operation . . . . . . . . . . . . . . 27
Turn your answering system off and on . . . . . . . 27
Day and time announcements . . . . . . . . . . . 27
To check day and time . . . . . . . . . . . . . . . . 28
Outgoing announcement . . . . . . . . . . . . . . 29
Record outgoing announcement. . . . . . . . . . . 29
Table of contents
Menu features . . . . . . . . . . . . . . . . . . . . 29
Listen to outgoing announcement . . . . . . . . . . 30
Message playback . . . . . . . . . . . . . . . . . . 31
Announcements . . . . . . . . . . . . . . . . . . . 31
Options during playback . . . . . . . . . . . . . . . 31
Delete all messages . . . . . . . . . . . . . . . . . 32
Record and play memos . . . . . . . . . . . . . . . 32
Record a memo . . . . . . . . . . . . . . . . . . . 32
Playback a memo . . . . . . . . . . . . . . . . . . 32
Call screening . . . . . . . . . . . . . . . . . . . . 33
Access code . . . . . . . . . . . . . . . . . . . . . 33
Set remote access . . . . . . . . . . . . . . . . . . 33
Remote access. . . . . . . . . . . . . . . . . . . . 34
Message alert . . . . . . . . . . . . . . . . . . . . 36
Announcement only mode . . . . . . . . . . . . . . 36
Turn announcement only mode off or on . . . . . . 36
Customize announcement only message . . . . . . 37
Base ringer . . . . . . . . . . . . . . . . . . . . . . 37
Toll saver . . . . . . . . . . . . . . . . . . . . . . . 37
Message window display . . . . . . . . . . . . . . 39
Headset operation . . . . . . . . . . . . . . . . . . . 40
Headset operation . . . . . . . . . . . . . . . . . . 40
Operating range . . . . . . . . . . . . . . . . . . . 40
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 41
Battery care and performance . . . . . . . . . . . . 41
Replace the handset battery. . . . . . . . . . . . . 41
Additional information . . . . . . . . . . . . . . . . 42
Troubleshooting . . . . . . . . . . . . . . . . . . . . 42
Maintenance . . . . . . . . . . . . . . . . . . . . . . 49
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 49
Important safety instructions . . . . . . . . . . . . . . 51
FCC, ACTA and IC regulations . . . . . . . . . . . . . 52
Technical specications . . . . . . . . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Table of contents
NEED HELP?
This manual has all the feature operations and troubleshooting you need to
install and operate your new VTech telephone. Please take the time to review
this manual thoroughly to ensure proper installation of this VTech innovative
and feature rich product. You can also visit our website at www.vtechphones.
com for support, shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
VTech toll free 1-800-595-9511
In Canada dial 1-800-267-7377
www.vtechphones.com
4
Getting started
1. Telephone base
2. Handsets (2)
3. Charger power adaptor
4. Charger
5. Telephone line cord
6. Wall mount bracket
7. Belt clips (2)
8. Quick start guide
9. Base power adaptor
10. Batteries (2)
11. User’s manual
To purchase replacement batteries,
vi sit us on the we b at www.
vtechphones.com or call VTech
Communications, Inc. at 1-800595-9511. In Canada, contact
V Te ch Tel e co mm u ni ca t io ns
Canada Ltd. at www.vtechcanada.
com or 1-800-267-7377.
Parts check list:
1. Telephone base
2. Handsets (2)
4. Charger
10. Batteries (2)
7. Belt clips (2)
3. Charger power adaptor
5. Telephone
line cord
9. Base power adaptor
6. Wall mount
bracket
11. User’s manual
• Before using
this telephone,
please read
the Important
Safety
Instructions on
page 51.
8. Quick start
guide
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5
Getting started
Installation
Install handset battery
1.
2.
1. Align the two holes in the plug with
the socket pins, then snap the plug
into place.
2.
Place the battery in the compartment with
the wires in the upper right corner.
3. Replace cover by sliding it upwards until
it clicks into place.
4. Be sure to charge the battery for 16 hours
before using your phone.
• Use only the provided
VTech battery, or
equivalent.
• Place the handset in
its base or charger
when not in use to
ensure optimum
performance.
1
3
Choose a location
For maximum performance of your
cordless telephone system:
1. Choose a central location for your
base unit.
2. In s t al l you r pho n e(s) as far
away as possible from any other
cordless (wireless) device such
as cordless telephones, 802.11
wi reless router (for example,
WiFi).
3. Install your phone(s) as far away
as possible from other electronic
equipment such as microwave
ovens, televisions, computers,
etc.
4. Install your telephone equipment
away from heat sources and direct
sunlight.
5. Avoid excessive moisture, dust or
extreme cold.
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6
Connect power to base unit/chargers
1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the
connector into the bottom of the base unit.
2. Choose the location for your charger, and plug its power supply into an electrical
outlet.
To power outlet To telephone outlet
Installation
Connect to phone
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone
base. Then plug the other end of the cord into the wall telephone outlet.
• CAUTION: To reduce
the risk of re or injury,
read and follow these
instructions:
1. Use only the battery
supplied, or equivalent.
2. Do not open or
mutilate the batter y.
Released electrolyte
is corrosive and may
cause damage to the
eyes or skin It may be
toxic if swallowed.
3. Exercise care in
handling battery in
order not to short the
battery with conducting
materials such as
rings, bracelets, and
keys. The battery or
conductor may overheat
and cause burns.
• if you need to install
your phone within the
same room as other
cordless phones or
wireless products, you
may need to select
a different channel
for your router and or
change the channel on
your phone’s handsets.
• Connect the power and
telephone line cords
to the underside of the
base as illustrated.
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7
Getting started
Installation
Check battery indicator
If you receive a check battery warning, it indicates one of the following:
1. There is no battery in your handset. You need to install the supplied battery into your handset (see
Install handset battery on page 5.)
2. The battery needs to be replaced.
3. The battery has been installed incorrectly. Please reinstall (see
Install handset battery) and/or
see the diagram in the battery compartment of the handset.
Check for dial tone
After the battery is charged, press or SPEAKER on the handset. You should hear a dial tone.
If not, see Troubleshooting.
• Plug the AC adaptor
into an electrical outlet.
If the bat tery has not
been charged,
place the handset in the
base or charger, and
allow it to charge for at
least 16 hours.
• Caution: Use only the
VTech power supply
provided with your
phone.
• If the phone will not be
used for a long period of
time, remove the battery
to prevent possible
leakage.
• If you have any trouble
installing your phone,
please refer to the
Troubleshooting
section near the end of
this manual.
• When in low batter y
mode, the keypad
sounds, backlighting
and speakerphone
features will not work.
When the battery has
been charged, these
features will return to
their normal function.
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8
Installation
If you subscribe to DSL service
If you hear interference during conversations and/or your caller ID features are not functioning properly,
install a noise lter to the telephone line between the base unit and the telephone line jack. Contact
your DSL provider to obtain a noise lter.
Telephone line
cord
Noise filter (For
DSL users)
To single telephone
jack (RJ11C)
Belt clip (optional)
To removeTo attach
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9
Getting started
The wall mount brackets are designed for use on standard wall mount plates only.
1. Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit.
Then plug the adaptor into an electrical outlet.
2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to
the wall jack.
3. Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of
the charger. Snap the wall mount bracket rmly in place.
4. Mount the base unit on the wall. Position the base unit so that the mounting studs will t into the
holes on the wall mount bracket. Slide base unit down on the mounting studs until it locks into
place.
Wall mounting (optional)
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10
Handset layout
1. Earpiece
2. Headset jack (2.5mm)
3. CID (scroll down)
4. Talk/ash
5. Dialing keys (0-9, *, #)
6. Redial/pause
7. Speaker
8. LCD display
9. Directory (scroll up)
10. Volume control
11. Menu/select
12. Off/clear
13. Intercom
14. Mute/remove
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11
Getting started
1. Find handset
2. Record/memo
3. Time/set
4. Change
5. Setup
6. Volume control
7. Charging LED
8. In use LED
9. Answer on/off
10. Delete
11. Repeat
12. Skip
13. Mailbox play/stop
1
2
3
4
5
6
7
10
11
12
13
8
9
Base unit layout
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12
Basic operation
• On when the microphone is muted.
• On when there are new call log entries.
• On when the handset ringer is muted.
• Low battery indicator or charging indicator.
Handset LEDs
LED Description
Base LEDs
LED Description
IN USE
CHARGE
• On when the phone is off the hook.
• Flashes when an extension phone is off the hook.
• On when the handset is charging in the base.
Handset icons
Icon Description
MUTE
NEW
• On when in handsfree mode.
ON/OFF
• On when the answering system power is on.
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13
Basic operation
Handset operation
Making calls
• Press (or SPEAKER to use the handset speakerphone feature),
then dial the phone number.
-OR-
Dial the phone number rst, then press
(or SPEAKER).
• Press
OFF to end your call or place the handset in its base or
charger.
Answering calls
• Press , SPEAKER or any dialing keys.
• Press
OFF to end your call or place the handset into its base or
charger.
Adjust handset volume
The volume control is on the side of the handset. During a call, press
the VOLUME + or - keys to adjust the listening volume to a comfortable
level. When you reach the maximum or minimum setting, a double beep
will sound.
Flash function
When you subscribe to call waiting service from your telephone company,
press to switch to the new call when you receive a call waiting signal.
Press again to switch back to the original call.
Redial
• Press REDIAL/PAUSE to display the last telephone number dialed
from the handset (up to 32 digits). Use or , or REDIAL button to
scroll through the last ve numbers dialed. When the beginning or
the end of the redial list is reached, a double beep will sound.
• The procedure
to change
the volume is
the same for
the handset
earpiece,
speakerphone
and headset.
• Use
to
access phone
company
subscriber
services, as
described by
your provider.
• If the redial
memory is
empty, and
REDIAL is
pressed, a
double beep will
sound.
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14
Handset operation
Mute
• During a call, press the MUTE /REMOVE key to disable the
microphone. The screen will briey display MUTED:
• Press
MU TE/REMOVE again to return to nor mal two -way
conversation. MICROPHONE ON will briey display.
• Press
OFF to exit the redial review list.
• When the desired number is reached, press
or SPEAKER to
dial.
• When the desired entry displays, press
MUTE/REMOVE to delete
it. You’ll hear a conrmation beep.
PHONE 00:00:15
MUTED
MUTE
PHONE 00:00:15
MICROPHONE ON
CALLING OTHER
HANDSET
OTHER HANDSET
IS CALLING
INTERCOM
Intercom
• Press INT on the originating handset (HS1) and CALLING OTHER
HANDSET will show on the screen.
• The destination handset (HS2) will show
OTHER HANDSET IS
CALLING
.
• Press INT, TALK, SPEAKER, or any dialing key on HS2 to pick
up the call. The display will change to INTERCOM.
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15
Basic operation
Handset operation
INTERCOM ENDED
UNABLE TO CALL
TRY AGAIN
CALL FORWARDED
Intercom (continued)
• Press INT, OFF, or place HS1 or HS2 back in the base or charger
to end the call.
If HS2 is out of range, the screen on HS1 will show NO SIGNAL
CALL ENDED. If HS2 is off, in use or out of range, HS1 will show
UNABLE TO CALL TRY AGAIN.
Call forward
An external call can be forwarded or transferred from one handset
(HS1) to another system handset (HS2).
• While HS1 is on an external call, you can forward the call to
HS2 by pressing and holding INT. CALL FORWARDED will
display on HS1.
• HS2 will begin ringing and display INCOMING CALL.
• Press TALK/FLASH on HS2 to answer the call.
If the forwarded call is not answered within 30 seconds, the
external call will be returned to HS1 and the screen will display
CALL BACK and ring for 30 seconds. If the returned call is
not answered within 30 seconds, the external call will end
automatically.
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16
Find handset
• To locate a misplaced handset, press FIND HANDSET on the base to
page all system handsets.
• To end the page at the base, press
FIND HANDSET again.
• To end the page at the handset, press
, SPEAKER, or any dial pad
key (0-9, *, #).
Handset operation
** PAGING **
• For the FIND
HANDSET
function to work,
the system
handsets need
to be in idle (off)
mode.
Conference call
It is possible to establish a conference call between two handsets and
the external line.
While HS1 is on an external call, HS2 can join the call by pressing TALK.
A conference call will be established.
PHONE 00:00:25
Call transfer
• The originating handset (HS1) can transfer an external call to another handset (HS2) by pressing
INT. The external call is put on hold and the screen will display CALLING OTHER HANDSET.
• HS2 will ring and display OTHER HANDSET IS CALLING.
• HS2 can pick up the transferred call by pressing TALK/FLASH.
• An intercom call is established between HS1 and HS2 and they can discuss the call prior to the
external call being transferred to HS2. CALL TRANSFERRED will display on the HS1.
If the transferred call is not answered within 100 seconds, the external call will be returned to HS1.
Voice mail
If you subscribe to voice mail service provided by your telephone company,
you can receive voice mail messages from callers. When you have a new
voice mail, the screen will display NEW VOICE MAIL, and the voice mail
indicator will ash.
On how to access your voice mail, contact your local telephone company
for further instruction.
HANDSET 1
NEW VOICE MAIL
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17
Basic operation
Directory
• All handsets
share a common
directory which
is stored in the
base. Entries
inserted into
one handset are
available for all
handsets, and
if one deletes a
directory entry,
it will disappear
from all handsets.
• While entering
numbers,
press and hold
REDIAL/PAUSE
to add pauses if
necessary.
• If there is a
duplicated
number in
directory, the
display will show:
ALREADY
SAVED.
Your phone can store up to 50 numbers with names in the directory. Each directory location can hold
up to 32 digits for the number and 16 characters for the name. When one handset is accessing the
directory, no other system handsets can access it. If this is attempted, NOT AVAILABLE AT THIS
TIME will be displayed on the second handset.
LIST FULL
ENTER NUMBER
800-595-9511_
Store a new entry
• Press MENU.
• With
DIRECTORY selected, press SEL.
• Press
to select STORE. Press SEL.
• You will be prompted to
ENTER NUMBER. Use the dialing keys
to enter the number you wish to store in the directory. Press the
MUTE/REMOVE key to backspace and make corrections. Press
SEL.
• You will then be prompted to
ENTER NAME. Use the dialing keys
to spell the name. Press SEL.
• You’ll hear a conrmation tone, and the new directory entry will
briey be displayed.
•
If the directory is full, the handset will display LIST FULL.
ENTER NAME
_
>STORE
REVIEW
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18
Directory
Characters by number
Pressing any particular key causes different characters to be displayed in the following order:
• If you wish to
store a number
from redial
memory into the
directory, press
REDIAL/PAUSE
then or
to scroll to the
desired redial
number from
memory. Press
SEL.
Characters by number of key presses
Key
1 2 3 4 5 6 7 8 9
1 # ‘ , - . &
A B C 2 a b c
D E F 3 d e f
G H I 4 g h i
J K L 5 j k l
M N O 6 m n o
P Q R S 7 p q r s
T U V 8 t u v
W X Y Z 9 w x y z
0
? ! / ( )
@
1
2
3
4
5
6
7
8
9
0
#
space
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