VTech IA5879 User Manual

Table of contents

Getting started . . . . . . . . . . . . . . . . . . . . . 4

Before you begin . . . . . . . . . . . . . . . . . . . . . 4

Parts check list . . . . . . . . . . . . . . . . . . . . . 4

Installation . . . . . . . . . . . . . . . . . . . . . . . . 5

Choose a location . . . . . . . . . . . . . . . . . . . 5

Install handset battery . . . . . . . . . . . . . . . . . 5

Power connection . . . . . . . . . . . . . . . . . . . 6

Telephone line connection . . . . . . . . . . . . . . . 6

Data port . . . . . . . . . . . . . . . . . . . . . . . . 6

Desk bracket . . . . . . . . . . . . . . . . . . . . . . 6

Charge the handset battery . . . . . . . . . . . . . . 7

Language . . . . . . . . . . . . . . . . . . . . . . . 7

Check for dial tone . . . . . . . . . . . . . . . . . . . 7

Set dial mode . . . . . . . . . . . . . . . . . . . . . 7

Set handset date and time . . . . . . . . . . . . . . . 8

Handset ringer/battery save . . . . . . . . . . . . . . 8

Base ringer . . . . . . . . . . . . . . . . . . . . . . . 8

If you subscribe to DSL service . . . . . . . . . . . . 9

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 9

Basic operation . . . . . . . . . . . . . . . . . . . . 10

Telephone operation . . . . . . . . . . . . . . . . . . 10

Handset operation . . . . . . . . . . . . . . . . . . 10

Base operation . . . . . . . . . . . . . . . . . . . . 11

Conference call . . . . . . . . . . . . . . . . . . . 12

Temporary tone dialing . . . . . . . . . . . . . . . 13

Message waiting . . . . . . . . . . . . . . . . . . . 13

Headset jack . . . . . . . . . . . . . . . . . . . . . 14

Operating range . . . . . . . . . . . . . . . . . . . 14

Display screen messages . . . . . . . . . . . . . . 15

Speed dial . . . . . . . . . . . . . . . . . . . . . . . 16

Store a speed dial entry . . . . . . . . . . . . . . . 16

Edit a speed dial entry . . . . . . . . . . . . . . . . 17

Delete a speed dial entry . . . . . . . . . . . . . . 18

Calling from speed dial . . . . . . . . . . . . . . . 18

Reassign locations in speed dial . . . . . . . . . . 18

Director y . . . . . . . . . . . . . . . . . . . . . . . . 19

Store a directory entry in the handset . . . . . . . . 19

Edit a directory entr y in the handset . . . . . . . . . 19

Delete a directory entry in the handset . . . . . . . 20

Store a speed dial entry in the directory

from the handset . . . . . . . . . . . . . . . . . . 21

Dial a directory entry from the handset . . . . . . . 21

Director y memor y capacity at the base . . . . . . . 22

Store a number in the directory at the base . . . . . 22

Store a redial number in the director y at the base . 22

Dial from the director y at the base. . . . . . . . . . 22

Delete a directory entry at the base . . . . . . . . . 23

Replace a directory entry at the base . . . . . . . . 23

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 24

About caller ID . . . . . . . . . . . . . . . . . . . . 25

Review call history . . . . . . . . . . . . . . . . . . 25

Delete a record from call history. . . . . . . . . . . 26

Dial a number from call history . . . . . . . . . . . 26

Store a call history number in the directory . . . . . 26

Display screen messages . . . . . . . . . . . . . . 27

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 28

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Table of contents

Battery care and per formance . . . . . . . . . . . . 28

Replace handset battery . . . . . . . . . . . . . . . 28

Additional information . . . . . . . . . . . . . . . . 29

Troubleshooting . . . . . . . . . . . . . . . . . . . . 29

Maintenance . . . . . . . . . . . . . . . . . . . . . . 36

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 36

Important safety instructions . . . . . . . . . . . . . . 38

FCC, ACTA and IC regulations . . . . . . . . . . . . . 39

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 40

Technical specications . . . . . . . . . . . . . . . . 41

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 42

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NEED HELP?

This manual has all the feature operation and troubleshooting you need to

install and operate your new VTech telephone. Please take the time to review

thoroughly to ensure proper installation of this VTech innovative and feature rich

product. You can also visit our website at www.vtechphones.com for support,

shopping, and everything new at VTech.

In Canada, please visit www.vtechcanada.com.

VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377

• Before using this telephone, you must read

Important Safety Instructions on

page 38.

Before you begin

Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz and 900MHz

technology, providing enhanced per formance over standard cordless telephones.

Parts check list:

1. Base unit

2. Handset

3. Telephone line cords

4. Desk bracket

5. Belt clip

6. Base power adaptor

7. Battery

8. User’s manual

To purchase replacement battery, vi s it us on the web at ww w . vtechphones.com or call VTech Communications, Inc. at 1-800 595-9 511. In Canad a, contact V Te ch Te l e co m m u nic a t i o ns Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.

1. Base unit

4. Desk bracket

3. Telephone line cords

2. Handset

5. Belt clip

6. Base power adaptor

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7. Battery

8. User’s manual

Installation

CLICK

Choose a location

For maximum performance of your cordless telephone system:

1. Choose a central location for your base unit.

2. Install your base unit and extension handset away from electronic equipment such as personal computers, television sets and microwave ovens.

3. In locations where there are multiple cordless telephones, separate base units as far away as possible.

4. Install your telephone equipment away from heat sources and sunlight.

5. Av o id excessi v e mois t ure, dust or extreme cold.

Install handset battery

1. A l i g n t h e two h o l e s in t h e p l u g o f t h e h an d s e t b a t t e ry w i th the socket pins, then snap the plug into place.

2. Place the battery in the compartment with the wires in the lower left corner.

3. Replace cover by sliding it upwards until it clicks into place.

4. Be sure to allow the battery to charge in the handset for a minimum of 16 hours before using your phone.

Getting started

• Use only the provided VTech battery, or equivalent.

• Place the handset in its base when not in use to ensure maximum daily performance.

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• Use only the base power adaptor supplied with this product.

• If your home has specially wired alarm equipment connec ted to the phone line, be sure that installing the system does not disable your alarm equipment. If you have questions about what will disable alarm equipment, contact your telephone company or a

qualied installer.

• If the battery has not been previously charged, place the handset in the base, and allow it to charge for at least 16 hours.

Installation

Power connection

Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit. Then plug the adaptor into an electrical outlet not controlled by a wall switch.

Telephone jack

Telephone line connection

Two-line wall jack

1. Use the four-wire (RJ-14) line cord.

2. Connect the telephone line cord from the jack labeled L1/L1+L2 on the base to the wall jack.

Separate wall jacks

1. Use both telephone line cords.

2. Connect the line cord from the jack labeled L1/L1+L2 at the bottom of the base to the wall jack designated as line 1.

3. Connect the other telephone line cord already plugged into the jack labeled L2 at the bottom of the base to the other wall jack.

4. Ensure the plugs are secured rmly into place.

Examples of 1-Line and 2-Line Cords

RJ-11 One line cord

Data port

The data port at the bottom of the base unit provides an easy way to connect the fax machine, laptop computer, modem, or other telephone devices for direct access to LINE 2. The data port only provides access to line 2, so it is necessary to have an active line connected to the line 2 jack at the bottom of the base unit. Connect a phone cord from the data por t (marked DATA at the bottom of the base unit) to your fax, laptop, etc.

Desk bracket

Make sure all telephone and power cords are installed before inserting the desk bracket to the bottom of the base unit.

1. Turn the base unit upside down.

Standard electrical outlet

RJ-14 2 line cord

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Installation

2. Secure the back of the unit by holding it in both hands.

3. Place thumbs on the mounting pegs of the bracket.

4. Apply pressure with the thumbs to push the bracket into place.

Charge the handset battery

Place the handset in the base or charger. If the battery hasn’t already been charged, NEEDS RECHARGING

will appear on the handset. Charge the battery for at least 16 hours before using your phone for the rst

time.

Language

• Press PROG, then press

• The current setting blinks. Press

or French).

• Press SEL /INT to save your selection.

Check for dial tone

After the batteries are charged, pick up the handset and press LINE 1 or LINE 2; you should hear a dial tone. If you do not, refer to the Troubleshooting section in the back of this user’s manual.

Set dial mode

If you have touch tone ser vice, the phone is ready to use as soon as the batter y is charged. If you have pulse (rotar y) service, you need to change the dial mode.

• Press PROG.

• Press

• Press SEL /INT. The current setting blinks.

• Press ▲ or

• Press SEL/INT to save.

or until the screen displays DIAL MODE: and the current setting.

▲ or ▼

to select TONE or PULSE.

▼

until LANGUAGE is displayed. Press SEL /INT.

▲ or ▼

until the screen displays the correct language (English, Spanish

▲ or ▼

Getting started

• If the phone will not be used for a long period, remove the battery to prevent possible leakage.

• If you have any trouble installing your phone, please refer to the

Troubleshooting

section near the end of this manual.

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• In the event of a power outage or if the power cord is unplugged, the date and time will need to be reset.

Installation

Set handset date and time

If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming

call. If you do not have caller ID ser vice, or wish to set the date and time manually:

• Press PROG, then press or until DATE/TIME is displayed. Press SEL /INT.

• The month is ashing. Press or until the screen displays the correct month. Press SEL/

INT.

• The day is ashing. Press or until the screen displays the correct day. Press SEL /INT.

• The hour is ashing. Press or until the screen displays the correct hour. Press SEL/INT.

• The minute is ashing. Press or until the screen displays the correct minute. Press SEL /

INT.

• AM or PM is ashing. Press or to choose between AM or PM. Press SEL/INT.

• You’ll hear a conrmation beep.

Handset ringer/battery save

You can select from four different handset ringer styles for each line, or turn the ringer off for one or both lines to prolong the battery life.

1. With the handset in idle (off) mode, press PROG.

2. Press twice and the screen will show L1 RINGER: 1 and the current setting for line 1. (Pressing three times will display L2 RINGER: 1 and the current setting for line 2.)

3. Press SEL/INT. The current setting blinks, and you will hear a sample of the ring.

4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.

5. Press SEL/INT to choose the displayed ringer setting.

Base ringer

Your phone has an independent ringer for each line, controlled by switches located on the right side of the base. You can select OFF, LOW or HIGH base ringer volume for each line separately.

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Installation

If you subscribe to DSL service:

If you hear interference during conversations and/or your caller ID features are not functioning properly,

install a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.

Getting started

Belt clip (optional)

Tel e p h one line cord

To single telephone ja c k (RJ11C)

To attach

Noise lter (For

DSL users)

To remove

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Telephone operation

Handset operation

1. Answering a call

Press LINE 1 or LINE 2 to answer a call.

2. Making a call

Press LINE 1 or LINE 2, then

dial the number.

-OR-

Dial the number (use to back-

space and make corrections), then press LINE1 or LINE2 to call.

To end your call, press the ap-

propriate LINE key, or place the handset in its base.

3. Hold

Press to put a call on hold.

Press appropriate LINE key to release hold.

-OR-

Use the extension to pick up the

call

4. Remove

When viewing the caller ID log, press to delete the current record displayed. While handset is in idle mode, press and hold to delete all records in the call log.

5. /CID and /DIR

/CID

• While LINE 1 or LINE 2 is

on hold, press to select to enter the conference mode or make an intercom call.

• While on a call, press to decrease the volume. A double beep will sound when you reach the lowest setting.

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• While phone is not in use,

• While entering names or

/DIR

• While on a call, press to in-

• While phone is not in use,

• While entering names or

• While L1 or L2 is on hold,

6. Select

Press to display menu, or to select highlighted item from menu.

Intercom With the base in idle, press to

page the base. Press again, or place handset in the base to cancel the page.

7. Flash/call waiting

During a call, press to receive an incoming call, if call waiting is activated.

8. Redial/pause

Press to view redial memory.

press to display caller ID information.

numbers into memory, press to delete last character entered.

crease the volume. A double beep will sound when you reach the highest setting.

press to display directory entries.

numbers, press to add a space.

press to select to enter a conference call or make an intercom call.

While entering numbers, press to insert a dialing pause.

9. Program

With the handset idle (on-hook), press to enter programming mode. While the phone is in the intercom or conference mode, press Program and press SEL/INT to change the channel for better reception.

3,4

Telephone operation

Base operation

11. CONTRAST Press the contrast key, to adjust the screen contrast. Repeated

pressing will cycle from lightest to darkest contrast.

12. PROG/MEM Your base unit can store 10 frequently dialed phone numbers.

Press the PROG/MEM key to dial the numbers stored in memory.

13. FIND HANDSET/INT With the handset in idle, press to page the handset. Press

again, or place handset in the base to cancel the page.

14. FLASH If you have call waiting service, you will hear a beep if there

is an incoming call while you are on a call. Press FLASH to

put the rst call on hold and take the new call. Press again to

switch back and forth between the calls.

15. CHARGE INDICATOR Illuminates when the handset is charging in the base.

16. LINE 1/LINE 2 Enter the telephone number,up to 32 digits. Press the desired

LINE key. The number will be dialed. To end your call, press the same LINE key. You can also press a LINE key rst, then dial the number. Press the appropriate LINE key to answer a call.

17. VOL / During an active call, press the VOL or VOL key to adjust

the base speakerphone volume on the base and the current level is displayed on the screen.

18. CONF Press to establish conference call on the base.

19. HOLD During an active call, press HOLD. The corresponding LINE

key will ash to indicate it is on hold. To return to the call,

press the same LINE key again.

12 13

20. REDIAL/PAUSE Press REDIAL/PAUSE, the last phone number dialed from

the base unit is displayed. Press the desired LINE key to dial that number.

-OR- Press the desired LINE key rst, listen for a dial tone. Press REDIAL/PAUSE. The displayed number will be dialed.

While entering numbers, press and hold to insert a dialing pause.

21. MUTE/CLEAR With the speakerphone ON, press MUTE/CLEAR, the base

microphone is now muted. Press MUTE/CLEAR again to return to the two-way conversation.

In pre-dial and programme mode, press to clear function.

17 18 19 20

Basic operation

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• When the handset

is in conference mode, press SEL/INT on the handset to page the base unit, when the base rings, press FIND

HANDS ET/INT

on the base to answer the page, press FIND HANDS ET/INT again to exit the conversation.

• When the base is in conference mode, press FIND

HANDS ET/INT

on the base to page the handset unit, when the handset rings, press SEL/INT on the handset to answer the page, press SEL/INT again to exit the conversation.

Telephone operation

Three way conference call

At the handset:

• While on an active call (on either line.)

• Press HOLD. Make a call on the other line.

• Press HOLD to hold the other call, the screen will display:

• Press SEL/INT to enter conference mode.

At the base:

• While on an active call (on either line.)

• Press HOLD. Make a call on the other line.

• Press HOLD to hold the other call, the screen will display:

• Press CONF. The two lines are conferenced together.

Four way conference call

At the handset:

• While on an active call (on either line.)

• Press HOLD. Make a call on the other line.

• Press HOLD to hold the other call, the screen will display:

• Press SEL/INT on handset to enter conference mode.

• Press CONF on base to enter conference mode.

At the base:

• While on an active call (on either line.)

• Press HOLD. Make a call on the other line.

• Press HOLD to hold the other call, the screen will display:

• Press CONF on base to enter conference mode.

• Press either LINE 1 or LINE 2 on handset to enter conference mode. If you want to end the call with only one person, press the LINE button of the person you want to

connect (if will hang up with the other line).

L1/2 HOLD CONF

12/28 2:34

L1 L2 HOLD

12/28 2:34

L1/2 HOLD CONF

12/28 2:34

L1 L2 HOLD

12/28 2:34

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Telephone operation

Temporary tone dialing

If you have pulse dial (rotary) service, you can change from pulse to touch tone dialing during a call by pressing *TONE. This is useful if you need to send touch tone signals to access telephone banking or long distance services.

1. Dial the number.

2. Press *TONE. Buttons pressed after this send touch-tone signals.

3. After you hang up, the phone automatically returns to pulse dial service.

Message waiting

Your phone is designed to work with most local and regional telephone service providers’ voice messaging ser vice, providing alerts on both the handset and base when new messages come in. Voice messaging is a subscription service available through most service providers for a monthly fee. Some service providers may not offer compatible voicemail service. Contact your local telephone company for more information.

While in idle, your handset will display NO MESSAGES when there are no new (unheard) messages in your voicemail. In addition, when you have new messages, the handset will display, for example:

L1(&L2) MESSAGES

12/28 2:34

After calling your voicemail service and listening to the new messages, the indicators will be turned off within a few seconds after you complete your call. You can retrieve your voicemail messages from any telephone.

Basic operation

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• To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Customer Service at 1-800-595-

9511. In Canada, contact VTech Telecommunications Canada Ltd. at www.vtechcanada. com or 1-800-267-

7377.

Telephone operation

Headset jack

You can use this telephone handsfree when you install a compatible

2.5 mm headset, available separately. Plug the headset into the jack

located on the right side of the handset (under the small rubber ap). Do not force the connection, but make sure the plug ts securely.

Operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a cer tain distance - which can vary with the locations of the base and handset, the weather, and the

construction of your home or ofce.

If you receive a call while you are out of range, the handset might not ring, or if it does ring, the call might not connect well when you press LINE1 or LINE2. Move closer to the base, then press LINE1 or LINE2 to answer the call.

If you move out of range during a phone conversation,there might be interference. To improve reception, move closer to the base.

If you move out of range without pressing LINE1 or LINE2, your phone will be left off the hook. To hang up properly, walk back into range,

periodically pressing LINE1 or LINE2.

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