VTech DS6151, 2-Line Expandable Cordless Phone System with Digital Answering System and Caller ID, E2913B - AT&T Phone With Answering System User Manual

User’s manual
w w w.v t e c h p h o n e s . c o m
Model: DS6151
Congratulations
on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 81 of this manual.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy
efciency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
Table of contents
ii
Getting started .........................1
Parts checklist ............................1
Telephone base installation .......2
Battery installation ......................4
Battery charging .........................5
Handset layout ...........................6
Telephone base layout ...............8
Handset settings ......................10
Settings ......................................10
LCD language ............................10
Clear voicemail indicator ............11
Key tone .....................................12
Set date/time ..............................12
Home area code .........................13
Dial mode ...................................13
Ringers .......................................14
Ringer volume ............................14
Ringer tone .................................14
Telephone base settings .........15
Settings ......................................15
LCD language ............................15
Clear voicemail indicator ............16
Key tone .....................................17
Set date/time ..............................17
Home area code .........................18
Dial mode ...................................18
Ringers .......................................19
Ringer volume ............................19
Ringer tone .................................19
Answering system settings ....20
Answering system set up ...........20
Answer ON/OFF .........................20
Call screening ............................21
Announcement ...........................22
Play your announcement ..........22
Record your own
announcement .......................23
Delete your announcement ........25
Number of rings ..........................26
Remote access code .................27
Message alert tone.....................28
Telephone operation ................29
Make, answer or end a call .......29
Call waiting .................................30
Handset speakerphone ..............30
Volume .......................................30
Silence the ringer .......................30
Mute ...........................................31
Hold ............................................31
Temporary tone dialing ...............32
Handset locator ..........................32
Chain dialing...............................33
Redial list ....................................34
Review the redial list ..................34
Dial a redial entry .......................34
Save a redial entry to
the directory ............................35
Delete a redial entry ...................35
Multiple handset use ..................36
Intercom .....................................36
Answer an incoming call during
an intercom call .......................38
Transfer a call .............................39
Share an outside call ..................41
Conference line 1 and
line 2 calls ...............................41
Answer an incoming call during
a conference call .....................43
Directory .....................................44
Create a new directory entry ......44
Character chart ..........................46
Review the directory...................47
Alphabetical search ....................47
Dial a directory entry ..................47
Edit a directory entry ..................48
Delete a directory entry ..............49
Store a speed dial entry .............50
Review the speed dial
directory ..................................51
Dial a speed dial entry ...............51
Edit a speed dial entry................52
iii
Table of contents
Reassign a speed dial entry.......53
Delete a speed dial entry ...........53
About caller ID ............................54
Caller ID history ..........................55
Missed calls indicator ................55
Memory match ...........................56
Review the call log .....................56
Make a call log entry ready
to dial ......................................57
Dial a call log entry .....................57
Save a call log entry to
the directory ............................58
Delete from the call log ..............59
Call log display screen
messages ................................59
Answering system operation ..60
Answering system and
voicemail .................................60
Message capacity ......................60
New message indication ............61
Call intercept ..............................61
Message playback .....................62
Delete all messages ...................63
Record and play memos ............64
Remote access ..........................65
Appendix ...................................66
Screen display messages ..........66
Handset and telephone base
indicators ................................68
Handset screen icons ................69
Telephone base screen icons ....70
Battery ........................................71
Expand your telephone
system .....................................72
Add and register a handset
(optional) .................................72
Replace a handset .....................73
Troubleshooting ..........................74
Important safety instructions ......81
Precautions for users of
implanted cardiac
pacemakers ............................82
Operating range .........................82
Maintenance ...............................82
About cordless telephones.........83
The RBRC® seal .........................83
Warranty .....................................84
FCC, ACTA and IC regulations ..86
Technical specications .............88
Index ..........................................89
1
Telephone line cords (2)
Parts checklist
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Quick start guide
Telephone base
Telephone base power adapter
User’s manual
To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Getting started
Handset
Battery
Battery compartment cover
2
Getting started
Telephone base installation
If you have a 2-line wall jack, install the telephone base as shown in Figure One: Installation with 2-line jack on below.
If you have separate wall jacks for each line, install the telephone base as shown in Figure Two: Installation with separate line jacks on page 3.
Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL lter between each telephone line cord and telephone wall jack. The lter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service
provider for more information about DSL lters.
Figure One: Installation with 2-line jack
L1+L2 telephone wall jack
Telephone base power adapter
If you have DSL high-speed Internet service, a DSL lter (not included) is required.
Telephone base
Connect the black telephone line cord to jack labeled LINE 1/L1+L2.
Electrical outlet not controlled by a wall switch
3
Getting started
Telephone base installation (continued)
Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
The power adapter is intended to be correctly oriented in a vertical or
oor mount position. The prongs are not designed to hold the plug in place
if it is plugged into a ceiling, under-the-table or cabinet outlet.
Getting started
Figure Two: Installation with separate line jacks
Telephone base power adapter
Electrical outlet not controlled by a wall switch
If you have DSL high-speed Internet service, a DSL lter (not included) is required.
Telephone base
Connect the clear telephone line cord to jack labeled LINE 1/L1+L2.
Connect the black telephone line cord to jack labeled LINE 2.
L1 telephone wall jack
L2 telephone wall jack
4
Getting started
If the handset will not be used for a long time, disconnect and remove the battery to prevent any possible leakage.
To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial
1 (800) 267-7377.
1
3
Battery installation
Install the battery as shown below.
If the battery compartment cover is on the handset, press on the indentation and slide the cover to remove.
Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
Align the cover at against the battery compartment, then slide it towards
the center of the handset until it clicks into place. Charge the handset by placing it in the telephone base. The CHARGE
light is on when the handset charges.
1.
2.
3.
4.
5.
2
4
5
CHARGE light
5
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 71 for battery operating times.
If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. The handset beeps and shows Low battery. If you are on a call in low battery mode, the handset beeps every minute.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank. Battery has no charge
and the handset cannot be used.
Charge without interruption until the screen shows Low battery (at least 10 minutes).
The screen shows
Place handset in charger and
ashes.
Battery has very little charge and the handset cannot be used.
Charge without interruption until the screen shows Low battery (at least four minutes).
The screen shows Low battery and
ashes.
Battery has enough charge to be used for a short time.
Charge without interruption until the screen shows HANDSET (at least 30 minutes).
The screen shows HANDSET.
Battery is charged. To keep the battery charged,
place it in the telephone base when not in use.
6
Getting started
Softkeys (2)
Press to select a menu item displayed above the key.
/VOL (directory/volume)
Press to enter the directory when the telephone is not in use (page 47).
While in a menu, press to scroll up. During a call, press to increase the listening
volume (page 30).
(speakerphone)
Press to make a call using the rst available line,
starting with line 1 (page 29). During a call, press to switch between speakerphone
and handset (page 30).
CID /VOL (caller ID/volume) Press to review the call log when the telephone is
not in use (page 56). While in a menu, press to scroll down. During a call, press to decrease the listening
volume (page 30).
1
While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 57).
REDIAL/PAUSE
Press to review the redial list (page 34). While dialing or entering numbers into the directory,
press and hold to insert a dialing pause (page 29 & 44).
TONE
Press to switch to tone dialing temporarily when using the pulse service (page 32).
(line 1/ash)
Press to make or answer a call on line 1. During a call, press to receive an incoming call on
line 1 when you receive a call waiting alert (page 30).
Handset layout
7
Getting started
Handset layout
CHARGE light
On when the handset is charging in the telephone base (page 4).
(line 2/ash)
Press to make or answer a call on line 2. During a call, press to receive an incoming call on
line 2 when you receive a call waiting alert
(page 30).
OFF
During a call, press to hang up (page 29).
While the handset is ringing, press to silence the ringer temporarily (page 30).
Press and hold while the telephone is not in use to erase the missed calls indicator (page 55).
During programming, press to backspace to delete a digit or character.
While in a menu, press to return to the previous menu or press and hold to return to the idle mode.
#
Press repeatedly to show other dialing options when reviewing a call log entry (page 57).
INT (intercom) Press to initiate an intercom conversation (page 36)
or transfer a call (page 39).
HOLD
Press to put a call on hold (page 31).
Handset layout (continued)
8
Getting started
Telephone base layout
Softkeys (2)
Press to select a menu item displayed above the key.
CANCEL
While in a menu, press to exit to the previous menu or press and hold to return to the idle mode.
While the telephone base is ringing, press to silence the ringer temporarily (page 30).
Press and hold to erase the missed calls indicator while the telephone is not in use (page 55).
During programming, press to backspace to delete a digit or character.
/CID (volume/caller ID)
Press to review the call log when the telephone is not in use (page 56).
During a call, press to access the call log (page 33).
While in a menu, press to scroll down.
/DIR (volume/directory)
Press to enter the directory when the telephone is not in use (page 47).
During a call, press to access the directory (page 33).
While in a menu, press to scroll up.
9
Getting started
Telephone base layout
X/DELETE
Press to delete the message currently playing (page 62).
When the phone is not in use, press twice to delete all previously reviewed messages (page 63).
/SKIP
Press to skip to the next message (page 62).
/REPEAT
Press to repeat a message or press twice to play the previous message (page 62).
/REC
Press to record a memo (page 64) or an outgoing announcement
(page 23).
/MAILBOX LINE 1 /MAILBOX LINE 2
Press to start or stop message playback of the mailbox of line 1 or line 2 (page 62).
/ON/OFF LINE 1 /ON/OFF LINE 2
Press to turn the answering machine of the corresponding line on or off (page 20).
LINE 1, LINE 2 Press to make or
answer a call on the corresponding line (page 29).
HOLD
Press to put a call on hold (page 31).
/VOL/
During a call, press to adjust the speakerphone volume (page 30).
Press to adjust the volume during message playback (page 62).
While the telephone base is ringing, press the increase or decrease the ringer volume.
FLASH
During a call, press to receive an incoming call if you subscribe to call waiting (page 30).
TONE
Press to switch to tone dialing temporarily when using the pulse service (page 32).
Telephone base layout (continued)
#
Press repeatedly to show other dialing options when reviewing a call log entry (page 57).
10
LCD language
You can select English, Français or Español to be used in all screen displays.
To select a language:
Press the MENU softkey when the handset is not in use.
Press or to select SETTINGS, then press the SELECT softkey.
Press the SELECT softkey to select LCD language. Press or to choose from English, Français or
Español. Press the SET softkey to save, or press the BACK softkey to exit to the previous menu.
1.
2.
3.
4.
Settings
In the settings menu, you can change and edit the handset settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode.
Press the MENU softkey to show the menu when the handset is not in use.
Press or to select SETTINGS. Press the SELECT softkey to select the desired item.
1.
2.
3.
Press the BACK softkey to return to the previous menu. Press OFF to exit without making changes and return to the idle mode.
MENU
HANDSET
12:45am 12/31
BACK
SELECT
SETTINGS
LCD language
Clear voicemail Key tone
BACK
SET
LCD LANGUAGE
English
Francais Espanol
,
~
BACK SELECT
SETTINGS
Handset settings
11
Clear voicemail indicator
If you subscribe to voicemail service offered by your telephone service provider, the 2
icon and a line number appear
on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Use the clear voicemail indicator feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turns on the indicators.
To manually turn off these indicators:
Press the MENU softkey when the handset is not in use.
Press or to select SETTINGS, then press the SELECT softkey.
Press or to select Clear voicemail, then press the SELECT softkey.
Press or to choose from Line 1, Line 2, or Lines 1&2, then press the SELECT softkey. The screen shows Turn off indicator?
Press the YES softkey to conrm, or press the NO softkey to exit to the previous menu.
1.
2.
3.
4.
5.
Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.
Voicemail is different from answering system
messages recorded in your answering system. For more information about the difference, see page 60.
BACK
SELECT
SETTINGS
LCD language
Clear voicemail
Key tone
YES NO
Turn off
indicator?
BACK SELECT
SETTINGS
CLEAR VOICEMAIL
Line 1
Line 2 Line 1&2
BACK
SELECT
Handset settings
12
Handset settings
Key tone
You can turn the key tone feature on or off.
To change the settings:
Press the MENU softkey when the handset is not in use.
Press or to select SETTINGS, then press the SELECT softkey.
Press or to select Key tone, then press the SELECT softkey.
Press or to choose On or Off. Press the SET softkey to save, or press the BACK softkey to exit to the previous menu.
1.
2.
3.
4.
Set date/time
The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service from your telephone service provider, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows.
To adjust the date and time:
Press the MENU softkey when the handset is not in use.
Press or to select SETTINGS, then press the SELECT softkey.
Press or to select Set date/time, then press the SELECT softkey.
Press the dialing keys (0-9) to enter a two-digit number or press or until the screen displays the correct value. Press the SET softkey to advance.
Repeat step 4 until the date and time are set.
1.
2.
3.
4.
5.
If the date and time are not set, the system announces, “Time and day not set,” before each message plays.
SETTINGS Clear voicemail
Key tone
Set date/time
BACK
SELECT
BACK
SET
KEY TONE
On
Off
SETTINGS Key tone
Set date/time
Home area code
BACK
SELECT
BACK
SET
SET DATE
12/31/09 MM/DD/YY
BACK
SET
SET TIME
03:45 AM
BACK SELECT
SETTINGS
BACK SELECT
SETTINGS
13
Handset settings
Home area code
If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
To change the setting:
Press the MENU softkey when the handset is not in use.
Press or to select SETTINGS, then press the SELECT softkey.
Press or to select Home area code, then press the SELECT softkey.
Use the dialing keys
(0-9)
to enter the desired home
area code.
Press OFF to delete a digit.
Press the SET softkey to conrm or press the BACK softkey to exit to the previous menu.
1.
2.
3.
4.
5.
If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you have deleted the home area code, _ _ _ appears in the display.
BACK
SET
HOME AREA CODE
___
SETTINGS Key tone
Set date/time
Home area code
BACK
SELECT
BACK SELECT
SETTINGS
Dial mode
The dial mode is preset to tone. If you do not have touch tone service, you need to change the setting to pulse.
To change the setting:
Press the MENU softkey when the handset is not in use.
Press or to select SETTINGS, then press the SELECT softkey.
Press or to select Dial mode, then press the SELECT softkey.
Press or to choose Tone or Pulse. Press the SET softkey to save, or press the BACK softkey to exit to the previous menu.
1.
2.
3.
4.
SETTINGS
Set date/time Home area code
Dial Mode
BACK
SELECT
BACK SELECT
SETTINGS
BACK
SET
DIAL MODE
Tone
Pulse
14
Handset settings
Ringer volume
You can adjust the ringer volume or turn the ringer off.
To adjust the handset ringer volume:
Press the MENU softkey when the handset is not in use.
Press or to select RINGERS, then press the SELECT softkey.
Press the SELECT softkey to select Ringer volume. Press or to choose Line 1, Line 2 or Lines 1&2.
Then press the SELECT softkey. Press or to adjust the ringer volume or press the
OFF softkey to turn off the ringer. A sample of each ringer volume plays as you scroll through the choices.
Press the SET softkey to conrm or press OFF to exit to the previous menu.
Ringer tone
You can select the ringer tone.
To change the handset ringer tone:
Press the MENU softkey when the handset is not in use.
Press or to select RINGERS, then press the SELECT softkey.
Press or to select Ringer tone, then press the SELECT softkey.
Press or to choose Line 1, Line 2 or Lines 1&2. Then press the SELECT softkey.
Press or to select the desired ringer tone. Press the SELECT softkey to conrm or press the
BACK softkey to exit to the previous menu.
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
6.
Setting the volume to the lowest level turns off the
ringer. A ringer off icon
1
1
,
1
2
, or
1 2
1
of the
respective phone line(s) ashes on the screen.
See page 19 to set the telephone base ringer volume.
Ringers
In the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line.
BACK SELECT
RINGERS
BACK
SELECT
RINGERS
Ringer volume
Ringer tone
BACK
SELECT
RINGER VOLUME
Line 1
Line 2 Lines 1&2
OFF
SET
RINGER VOLUME
BACK
SELECT
RINGERS
Ringer volume
Ringer tone
BACK
SELECT
RINGER TONE
Line 1
Line 2 Lines 1&2
BACK
SELECT
RINGER TONE
1
2 3
15
Telephone base settings
LCD language
You can select English, Français or Español to be used in all screen displays.
To select a language:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Settings, then press the SELECT softkey.
Press the SELECT softkey to select LCD language. Press /CID or /DIR to choose from English,
Français or Español, then press the SET softkey to save or press CANCEL to exit to the previous menu.
1.
2.
3.
4.
Settings
In the settings menu, you can change and edit the telephone base settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode.
Press the MENU softkey to show the menu when the telephone base is not in use.
Press /CID or /DIR to select Settings. Press the SELECT softkey to select the
highlighted item.
1.
2.
3.
Press CANCEL to return to the previous menu. Press and hold CANCEL to exit without making changes and return to the idle mode.
Telephone base settings
BASE
12:45am 12/31
REDIAL MENU
LCD language
Clear voicemail Key tone
SELECT
,
LCD LANGUAGE
English
Francais
SET
SELECT
Intercom Ringers
Settings
16
Telephone base settings
Clear voicemail indicator
If you subscribe to voicemail service offered by your telephone service provider, the 1
icon and a line number appear
on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Use the clear voicemail indicator feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turns on the indicators.
To manually turn off these indicators:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Settings, then press the SELECT softkey.
Press /CID or /DIR to select Clear voicemail, then press the SELECT softkey.
Press /CID or /DIR to choose from Line 1, Line 2, or Lines 1&2, then press the SELECT softkey. The screen shows Turn off indicator?
Press the YES softkey to conrm or press the NO softkey to exit to the previous menu.
1.
2.
3.
4.
5.
Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.
Voicemail is different from answering system
messages recorded in your answering system. For more information about the difference, see page 60.
LCD language
Clear voicemail
Key tone
SELECT
CLEAR VOICEMAIL
Line 1
Line 2
SET
Turn off
indicator?
YES NO
SELECT
Intercom Ringers
Settings
17
Telephone base settings
Key tone
You can turn the key tone feature on or off.
To change the settings:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Settings, then press the SELECT softkey.
Press /CID or /DIR to select Key tone, then press the SELECT softkey.
Press /CID or /DIR to choose On or Off, then press the SET softkey to save or press CANCEL to exit to the previous menu.
1.
2.
3.
4.
Set date/time
The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service from your telephone service provider,
the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID
information. Before using the answering system, set the date and time as follows.
To adjust the date and time:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Settings, then press the SELECT softkey.
Press /CID or /DIR to select Set date/time, then press the SELECT softkey.
Press the dialing keys (0-9) to enter a two-digit number or press /CID or /DIR until the screen displays the correct value. Press the SET softkey to advance.
Repeat step 4 until the date and time are set.
1.
2.
3.
4.
5.
If the date and time are not set, the system announces, “Time and day not set,” before each message plays.
KEY TONE
On
Off
SET
Clear voicemail
Key tone
Set date/time
SELECT
Key tone
Set date/time
Home area code
SELECT
SET
SET DATE
12/31/09 MM/DD/YY
SET TIME
03:45 AM
SET
SELECT
Intercom Ringers
Settings
SELECT
Intercom Ringers
Settings
18
Telephone base settings
Home area code
If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
To change the setting:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Settings, then press the SELECT softkey.
Press /CID or /DIR to select Home area code, then press the SELECT softkey.
Use the dialing keys
(0-9)
to enter the desired home
area code.
Press CANCEL to delete a digit.
Press the SET softkey to conrm or press the BACK softkey to exit to the previous menu.
1.
2.
3.
4.
5.
If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you delete the home area code, _ _ _ appears in the display.
Dial mode
The dial mode is preset to tone. If you do not have touch tone service, you need to change the setting to pulse.
To change the setting:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Settings, then press the SELECT softkey.
Press /CID or /DIR to select Dial mode, then press the SELECT softkey.
Press /CID or /DIR to choose Tone or Pulse. Press the SET softkey to save or press CANCEL to exit to the previous menu.
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Key tone Set date/time
Home area code
SELECT
HOME AREA CODE
___
BACK SET
Set date/time Home area code
Dial mode
SELECT
DIAL MODE
Tone
Pulse
SET
SELECT
Intercom Ringers
Settings
SELECT
Intercom Ringers
Settings
19
Telephone base settings
Ringer volume
You can adjust the ringer volume or turn the ringer off.
To adjust the ringer volume:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Ringers, then press the SELECT softkey.
Press the SELECT softkey to select Ringer volume. Press /CID or /DIR to choose Line 1, Line 2 or
Lines 1&2. Then press the SELECT softkey. Press /CID or /DIR to adjust the volume. A sample
of each ringer volume plays as you scroll through the choices. Press the OFF softkey to turn off the ringer and RINGER VOLUME Ringer muted shows on the screen.
Press the SET softkey to conrm or press CANCEL to exit to the previous menu.
Ringer tone
You can select the ringer tone.
To adjust the ringer volume:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Ringers, then press the SELECT softkey.
Press /CID or /DIR to select Ringer tone, then press the SELECT softkey.
Press /CID or /DIR to choose Line 1, Line 2 or Lines 1&2. Then press the SELECT softkey.
Press /CID or /DIR to select the desired ringer tone. Press the SET softkey to conrm your selection or
press CANCEL to exit to the previous menu.
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2.
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4.
5.
6.
Setting the volume to the lowest level turns off the
ringer. A ringer off icon 1, 2, or
1
2
of the
respective phone line(s) ashes on the screen.
See page 14 to set the handset ringer volume.
Ringers
In the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line.
Line 1
Line 2
Line 1&2
SELECT
Ringer volume
Ringer tone
SELECT
RINGER TONE
1
2
SET
Line 1
Line 2
Line 1&2
SELECT
Ringer volume
Ringer tone
SELECT
SELECT
Intercom
Ringers
Settings
RINGER VOLUME
OFF SET
20
Answering system set up
For each telephone line, you can change the settings of the answering system using your handset or telephone base.
Answer ON/OFF
You must turn on the answering system for answering and recording messages.
To turn the answering system on or off : Using the telephone base:
Press /ON/OFF LINE 1 and/or /ON/OFF LINE 2 to turn on the corresponding answering system. The telephone base announces and shows,
“Calls will be answered.”
The /ON/OFF LINE 1 light and/or
/ON/OFF
LINE
2 light will be on respectively.
Press /ON/OFF LINE 1 and/or /ON/OFF LINE 2 to turn off the corresponding answering system. The telephone base announces and shows, “Calls will not be answered.” The /ON/OFF LINE 1 light and/or
/ON/OFF LINE 2 light will be off respectively.
Using the handset:
Press the MENU softkey when the handset is not in use.
Press the SELECT softkey to select ANSWERING SYS
.
Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon,
1
or
2,
ashes on the screen.
Press or to select Ans sys setup, then press the SELECT softkey.
Press the SELECT softkey to select Answer ON/OFF. Press or to select On or Off, then press the
SET softkey to conrm your setting or press the BACK softkey to exit to the previous menu without making any changes.
The screen displays or when the answering system of line 1 or line 2 is turned on respectively. The screen displays when the answering systems of both lines 1 and 2 are turned on.
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7.
BACK SELECT
ANSWERING SYS
ANSWERING SYS
Mailbox 1
Mailbox 2
BACK
SELECT
1
ANSWERING SYS Delete all old Record memo
Ans sys setup
BACK
SELECT
1
ANS SYS SETUP
Answer ON/OFF
Call screening
Announcement
BACK
SELECT
1
BACK
SET
ANSWER ON/OFF
On
Off
AnS1 ON
AnS ON
2
AnS1 ON
2
Answering system settings
21
Answering system settings
Call screening
The call screening feature lets you listen at the telephone base to a caller leaving a message. You can turn this feature on or off with either your handset or telephone base. Unless you change it, the call screening feature is preset to on.
To change the setting: Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
Press the SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2,
then press the SELECT softkey. The corresponding icon,
1
or
2, ashes on the screen.
Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.
Press the SELECT softkey to select Call screening. Press /CID or /DIR to select On or Off, then press
the SET softkey to conrm your setting or press CANCEL to exit to the previous menu without making any changes.
Using the handset:
Press the MENU softkey when the handset is not in use.
Press the SELECT softkey to select ANSWERING SYS.
Press or to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon,
1
or
2,
ashes on the screen.
Press or to select Ans sys setup, then press the SELECT softkey.
Press or to select Call screening, then press the SELECT softkey.
Press or to select On or Off, then press the SET
softkey to conrm your setting or press the BACK softkey to exit to the previous menu without making any changes.
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6.
1
ANS SYS SETUP Answer ON/OFF
Call screening
Announcement
BACK
SELECT
1
BACK
SET
CALL SCREENING
On
Off
SELECT
ANSWERING SYS
Mailbox 1
Mailbox 2
SET
1
CALL SCREENING
On
Off
SELECT
Answering sys
Directory Call log
1
Delete all old Record memo
Ans sys setup
SELECT
1
Call screening
Announcement # of rings
SELECT
22
Answering system settings
Announcement
The telephone is preset with a greeting that answers calls with
“Hello, please
leave a message after the tone.”
You may use this preset announcement, or
replace it with your own.
Play your announcement
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
Press the SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2,
then press the SELECT softkey. The corresponding icon,
1
or
2, ashes on the screen.
Press /CID or /DIR to select Ans sys setup and then press the SELECT softkey.
Press /CID or /DIR to select Announcement and then press the SELECT softkey.
The telephone base announces,
“To play, press 2.
To record, press 7.”
Press 2 to play and the screen
shows Announcement playback, or press CANCEL to exit to the previous menu.
Using the handset:
Press the MENU softkey when the handset is not in use.
Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2, then
press the SELECT softkey. The corresponding icon,
1
or
2,
flashes on the screen respectively.
Press or to select Ans sys setup, then press the SELECT softkey.
Press or to select Announcement, then press the SELECT softkey.
The handset announces,
“To play, press 2. To record,
press 7.”
Press 2 to play and the screen shows
Announcement playback, or press the BACK softkey
to exit to the previous menu.
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2.
3.
4.
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6.
1
BACK
SELECT
ANS SYS SETUP
Call screening
Announcement
# of rings
1
BACK
ANNOUNCEMENT
2-Play 3-Delete
7-Record
1
DELETE
STOP
Announcement
playback
1
ANNOUNCEMENT
2-Play 3-Delete
7-Record
1
Call screening
Announcement
# of rings
SELECT
1
Announcement
playback
DELETE STOP
23
Answering system settings
Record your own announcement
Using the telephone base:
Press
/REC while the telephone base is not in use.
Press /CID or /DIR to select Announcement, then press the SELECT softkey.
Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon,
1
or
2, ashes on the screen.
The telephone base announces,
“Record after the tone.
Press 5 when you are done.”
After the tone, speak towards MIC (microphone) of the telephone base. Press 5 or the STOP softkey when nished recording.
The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time.
-OR-
Press the MENU softkey when the telephone base is not in use. Press the SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2,
then press the SELECT softkey. The corresponding icon,
1
or
2, ashes on the screen.
Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.
Press /CID or /DIR to select Announcement, then press the SELECT softkey.
The telephone base announces,
“To play, press 2. To
record, press 7.”
Press 7 to record and the screen shows Recording announcement ..., or press CANCEL to exit to the previous menu.
The telephone base announces,
“Record after the
tone. Press 5 when you are done.”
After the tone, speak
towards MIC (microphone) of the telephone base. Press 5 or the STOP
softkey when nished recording.
The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.
Press CANCEL to exit to the previous menu.
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6.
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9.
Your announcement can be up to 90 seconds in length. Announcements shorter than two seconds are not recorded.
1
ANNOUNCEMENT
2-Play 3-Delete
7-Record
1
Call screening
Announcement
# of rings
SELECT
1
Recording
announcement...
STOP
24
Answering system settings
Record your own announcement (continued)
Using the handset:
Press the MENU softkey menu when the handset is not in use. Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2, then
press the SELECT softkey. The corresponding icon,
1
or
2
, flashes on the screen.
Press or to select Ans sys setup, then press the SELECT softkey.
Press or to select Announcement, then press the SELECT softkey.
The handset announces,
“To play, press 2. To record,
press 7.”
Press 7 to record and the screen shows
Recording announcement..., or press the BACK
softkey to exit to the previous menu. The handset announces, “
Record after the tone. Press
5 when you are done.”
After the tone, speak towards the
microphone of the handset. Press 5 or the STOP softkey when nished recording. The answering system automatically plays back
the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.
Press the BACK softkey to exit to the previous menu.
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2.
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6.
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8.
9.
10.
Your announcement can be up to 90 seconds in length. Announcements shorter than two seconds are not recorded.
1
BACK
SELECT
ANS SYS SETUP
Call screening
Announcement
# of rings
1
BACK
ANNOUNCEMENT
2-Play 3-Delete
7-Record
1
STOP
Recording
announcement...
1
BACK
Announcement
playback
25
Answering system settings
Delete your announcement
Using the telephone base:
Press the MENU softkey when the telephone base is not in use. Press the SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the
SELECT softkey. The corresponding icon,
1
or
2, ashes on
the screen. Press /CID or /DIR to select Ans sys setup, then
press the SELECT softkey. Press /CID or /DIR to select Announcement, then
press the SELECT softkey. The telephone base announces,
“To play, press 2. To record, press 7.”
Press 3 to delete your own recorded announcement. The telephone base announces, “Announcement deleted.”
Press CANCEL to exit to the previous menu.
Using the handset:
Press the MENU softkey when the handset is not in use. Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2, then press the SELECT
softkey. The corresponding icon,
1
or
2
, flashes on the screen.
Press or to select Ans sys setup, then press the SELECT softkey.
Press or to select Announcement, then press the SELECT softkey.
The handset announces,
“To play, press 2. To
record, press 7.”
Press 3 to delete your own
recorded announcement. The handset announces,
“Announcement deleted.”
Press the BACK softkey to exit to the previous menu.
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6.
7.
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2.
3.
4.
5.
6.
7.
When your announcement is deleted, calls are answered with the preset announcement.
1
BACK
ANNOUNCEMENT
2-Play 3-Delete
7-Record
1
ANNOUNCEMENT
2-Play 3-Delete
7-Record
26
Answering system settings
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.
To change the setting: Using the telephone base:
Press the MENU softkey when the telephone base is not in use. Press the SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2,
then press the SELECT softkey. The corresponding icon,
1
or
2, ashes on the screen.
Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.
Press /CID or /DIR to select # of rings, then press the SELECT softkey.
Press /CID or /DIR to select 2, 4, 6, or Toll saver, then press the SET softkey to conrm your setting or press CANCEL to exit to the previous menu without making any changes.
Using the handset:
Press the MENU softkey when the handset is not in use. Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2, then
press the SELECT softkey. The corresponding icon,
1
or
2
, flashes on the screen.
Press or to select Ans sys setup, then press the SELECT softkey.
Press or to select # of rings, then press the SELECT softkey.
Press or to select 2, 4, 6, or Toll saver, then press the SET softkey to conrm your setting or press the BACK softkey to exit to the previous menu without making any changes.
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2.
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6.
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2.
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6.
1
BACK
SELECT
ANS SYS SETUP
Announcement
# of rings
Remote code
1
BACK
SET
# OF RINGS
2
4
6
1
Announcement
# of rings
Remote code
SELECT
1
# OF RINGS
2
4
SELECT
27
Answering system settings
Remote access code
A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code to any number from 10 to 99.
To change the setting: Using the telephone base:
Press the MENU softkey when the telephone base is not in use. Press the SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2,
then press the SELECT softkey. The corresponding icon,
1
or
2, ashes on the screen.
Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.
Press /CID or /DIR to select Remote code, then press the SELECT softkey.
Use the dialing keys
(0-9)
to enter the code to any
number from 10 to 99.
Press CANCEL to delete
a digit. P
ress
the SET softkey to conrm your setting or press
CANCEL to exit to the previous menu without making any changes.
Using the handset:
Press the MENU softkey when the handset is not in use. Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2, then
press the SELECT softkey. The corresponding icon,
1
or
2
, flashes on the screen.
Press or to select Ans sys setup, then press the SELECT softkey.
Press or to select Remote code, then press the SELECT softkey.
Use the dialing keys to enter the code to any number from 10 to 99.
Press OFF to delete a digit.
Then press
the SET softkey to conrm your setting or
press the BACK softkey to exit to the previous menu without making any changes.
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2.
3.
4.
5.
6.
7.
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2.
3.
4.
5.
6.
7.
1
BACK
SET
REMOTE CODE
__
1
BACK
SELECT
ANS SYS SETUP # of rings
Remote code
Msg alert tone
1
# of rings
Remote code
Msg alert tone
SELECT
1
REMOTE CODE
__
SET
If you change the remote access code setting on either Mailbox 1 or Mailbox 2, it applies to both mailboxes in your answering system.
28
Answering system settings
Message alert tone
When the answering system is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.
To change the setting: Using the telephone base:
Press the MENU softkey when the telephone base is not in use. Press the SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2,
then press the SELECT softkey. The corresponding icon,
1
or
2, ashes on the screen.
Press /CID or /DIR to select Ans sys setup, then press the SELECT softkey.
Press /CID or /DIR to select Msg alert tone, then press the SELECT softkey.
Press /CID or /DIR to select On or Off, then
press
the SET softkey to conrm your setting or press CANCEL to exit to the previous menu without making any changes.
Using the handset:
Press the MENU softkey when the handset is not in use. Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2, then
press the SELECT softkey. The corresponding icon,
1
or
2
, flashes on the screen.
Press or to select Ans sys setup, then press the SELECT softkey.
Press or to select Msg alert tone, then press the SELECT softkey.
Press or to select On or Off,
then press
the
SET softkey to conrm your setting or press the BACK softkey to exit to the previous menu without
making any changes.
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2.
3.
4.
5.
6.
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2.
3.
4.
5.
6.
1
BACK
SET
MSG ALERT TONE
On
Off
1
BACK
SELECT
ANS SYS SETUP # of rings
Remote code
Msg alert tone
The answering system must be turned on for the message alert tone to function.
1
# of rings Remote code
Msg alert tone
SELECT
1
MSG ALERT TONE
On
Off
SET
29
Make, answer or end a call
Using the handset: To make a call:
Press , , or , then enter the telephone number.
To predial a call:
Enter the telephone number, then press , or .
To answer a call:
Press or to answer.
To end a call:
Press OFF or return the handset to the telephone base to hang up.
Using the telephone base: To make a call:
Press LINE 1 or LINE 2, then enter the telephone number.
To predial a call:
Enter the telephone number, then press LINE 1 or LINE 2.
To answer a call:
Press LINE 1 or LINE 2 to answer.
To end a call:
Press LINE 1 or LINE 2.
Press (speakerphone) picks the rst available line, starting with line 1.
Line 1 is selected rst when both lines are in use or on hold.
The screen shows the elapsed time as you talk (in hours, minutes
and seconds).
When predialing (preview numbers before dialing), press OFF on the handset to backspace and delete; press and hold REDIAL/PAUSE on the handset to insert a dialing pause (a p appears).
Telephone operation
The screen shows the elapsed time as you talk (in hours, minutes and seconds).
When predialing (preview numbers before dialing), press CANCEL on the telephone base to backspace and delete; press the PAUSE softkey on the telephone base to insert a dialing pause (a p appears).
30
Telephone operation
Call waiting
When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.
Press the corresponding line button, or , on the handset or FLASH on the telephone base to put your current call on hold and take the new call.
Press the corresponding line button, or , on the handset or FLASH on the telephone base at any time to switch back and forth between calls.
Handset speakerphone
During a call, press to switch between speakerphone and normal handset use.
After ending a call on line 1, there may be a few seconds delay before the key press can accurately determine the availability of line 1. During this time, pressing may select line 2 automatically.
Volume
During a call, you can adjust the listening volume on the handset or telephone base.
To adjust the listening volume of the handset:
Press /VOL/ on the handset while on a call.
To adjust the listening volume of the telephone base:
Press /VOL/ on the telephone base while on a call.
Silence the ringer
When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normal at the preset volume.
To silence the ringer when there is an incoming call:
Press the SILENCE softkey on the handset or telephone base. The screen temporarily shows Ringer
muted for a few seconds.
-OR-
Press CANCEL on the telephone base. The screen temporarily shows Ringer muted for a few seconds.
Ringer muted
SILENCE
Line 1
Incoming
call
1
31
Telephone operation
Mute
During a call, the mute function enables you to turn off the microphone. You can hear the caller, but the caller cannot hear you.
To mute a call on the handset or telephone base:
Press the MUTE softkey to turn off the microphone. The
screen temporarily shows Microphone off for a few seconds and MUTE appears.
To un-mute a call on the handset or telephone base:
Press the UNMUTE softkey to resume the conversation.
The screen temporarily shows Microphone ON for a few seconds.
Hold
During a call, you can place a call on hold. You hear an alert tone if you have not taken the call off of hold after 14 minutes. You hear another alert tone 30 seconds later. At 15 minutes on hold, the call automatically disconnects.
To place a call on hold using the handset or telephone base:
Press HOLD on the handset or telephone base.
L1)ON HOLD appears on the screen while you are on
a call on line 1. 1ashes on the handset and the telephone base.
L2)ON HOLD appears on the screen while you are on a call on line 2. 2ashes on the handset and the telephone base.
To resume a call on hold using the handset or telephone base:
On the handset, press the corresponding line button, or , to resume the call.
On the telephone base, press the corresponding line button, LINE 1 or LINE 2, to resume the call.
L1)ON HOLD
L2)ON HOLD
12:45am 12/31
MENU
1
2
MUTE
UNMUTE OPTION
Line 1 0:05:35
800-595-9511
12:45am 12/31
1
MUTE
OPTION
Line 1 0:05:35
800-595-9511
12:45am 12/31
1
L1)ON HOLD L2)ON HOLD 12:45am 12/31
1
2
REDIAL MENU
32
Telephone operation
Temporary tone dialing
The dial mode is preset to tone. If you do not have touch tone service, you need to change the setting to pulse (page 13 and 18).
If you have pulse (rotary) service, you can change from pulse to tone dialing during a call by pressing TONE on the handset or telephone base. This is useful if you need to send touch tone signals to access telephone banking or long distance services.
Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE on the handset or telephone base. Now, all subsequent key presses will be sent as touch tone signals.
After you hang up the call, the phone returns to pulse (rotary) dialing for the next call.
Handset locator
This feature helps you nd a misplaced handset.
To start paging:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Page all HS, then press the SELECT softkey on the telephone base. The telephone base shows Paging all
handsets and the handset shows **Paging**.
To end paging:
Press the STOP softkey on the telephone base.
-OR-
Press OFF, , , , INT, /CID, /DIR, REDIAL/PAUSE, HOLD or any dialing keys (0-9, #, TONE ) on the handset.
1.
2.
Call log Page all HS Intercom
SELECT
33
Telephone operation
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list.
To access a number in the directory while on a call:
Press /DIR on the telephone base and then press /CID or /DIR to select the desired entry. Press the DIAL softkey to dial the displayed number or press CANCEL to cancel the chain dialing.
-OR-
Press the OPTION softkey on the handset or telephone base.
Press or on the handset or /CID or /DIR on the telephone base to select Directory. Then press the SELECT softkey.
Press or on the handset or /CID or /DIR on the telephone base to select the desired entry.
Press the DIAL softkey to dial the displayed number; or press the BACK softkey twice on the handset or CANCEL twice on the telephone base to cancel the chain dialing.
To access a number in the call log while on a call:
Press /CID on the telephone base and then press /CID or /DIR to select the desired entry. Press the DIAL softkey to dial the displayed number or press CANCEL to cancel the chain dialing.
-OR-
Press the OPTION softkey on the handset or telephone base. Press or on the handset or /CID or /DIR on the telephone base to
select Call log. Then press the SELECT softkey. Press or on the handset or /CID or /DIR on the telephone base to
select the desired entry. Press the DIAL softkey to dial the displayed number; or press the BACK
softkey twice on the handset or CANCEL twice on the telephone base to cancel the chain dialing.
1.
1.
2.
3.
4.
1.
1.
2.
3.
4.
34
Telephone operation
Chain dialing (continued)
To access the last number redial while on a call:
Press REDIAL/PAUSE on the handset to display the last number dialed. Press the DIAL softkey to dial the displayed number or press the BACK softkey to cancel the chain dialing.
-OR-
Press the OPTION softkey on the handset or telephone base. Press or on the handset or /CID or /DIR on the telephone base to
select Redial last #, then press the SELECT softkey on the handset or telephone base.
Press the DIAL softkey to dial the displayed number; or press the BACK softkey twice on the handset or CANCEL twice on the telephone base to cancel the chain dialing.
Redial list
The redial list stores up to 20 entries on each of the handsets and the telephone base. When there are already 20 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order.
Review the redial list
Press REDIAL/PAUSE on the handset or the REDIAL softkey on the telephone base when it
is not in use. Press or on the handset or /CID or /DIR
on the telephone base to browse the redial list.
Dial a redial entry
Using the handset:
Press REDIAL/PAUSE when the handset is not in use.
Press or to browse to the desired number. Press or , or to dial.
1.
1.
2.
3.
1.
2.
3.
You cannot edit a directory entry while on a call. For more details about the
directory, see page 44.
You cannot copy a call log entry into the directory while on a call. For more
details about call log, see page 55.
If you press REDIAL/PAUSE on the handset while on a call, you can only
view the most recent call and cannot erase the entry. For more details about the redial memory, see Redial list on below section.
35
Telephone operation
Dial a redial entry (continued)
Using the telephone base:
Press the REDIAL softkey when the telephone base is not in use. Press /CID or /DIR to browse to the desired number. Press LINE 1 or LINE 2 to dial.
Save a redial entry to the directory
Using the handset:
Press REDIAL/PAUSE when the handset is not in use. Press or to browse to the desired number. Press the SAVE softkey. The screen shows ENTER NUMBER. Use the dialing keys to edit the
number, if necessary. Press the NEXT softkey to move to the name. The screen displays ENTER NAME. Use the dialing keys to enter the
name (see step 6 of Create a new directory entry on page 44). Press the SAVE softkey and Saved to Directory displays for a few seconds.
Using the telephone base:
Press the REDIAL softkey when the telephone base is not in use. Press /CID or /DIR to browse to the desired number. Press the SAVE softkey. The screen shows ENTER NUMBER. Use the dialing keys to edit the
number, if necessary. Press the NEXT softkey to move to the name. The screen displays ENTER NAME. Use the dialing keys to enter the
name (see step 6 of Create a new directory entry on page 44). Press the SAVE softkey and Saved to Directory displays for a few seconds.
Delete a redial entry
Using the handset:
Press REDIAL/PAUSE and then press or to select the desired number. Press the DELETE softkey to delete.
Using the telephone base:
Press
the REDIAL softkey and
then press
/CID or /DIR
to select the
desired number. Press the DELETE softkey to delete.
1.
2.
3.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
4.
5.
6.
7.
1.
2.
1.
2.
36
Telephone operation
Multiple handset use
You can use up to 4 system handsets, or three system handsets and the telephone base at the same time on an outside call. If a handset or the
telephone base is already on a call on line 1 or line 2 and you would like to join the call, press the corresponding line button on another handset
( or ) or telephone base (LINE 1 or LINE 2) to join the call.
To end the call, press OFF on the handset, place the handset in the telephone base, or press LINE 1 or LINE 2 on the telephone base. The call will not be terminated until all handsets and/or the telephone base hang up.
You can buy additional expansion handsets (model DS6101) for this
telephone base. You can register up to 12 handsets to the telephone base (page 72).
The first nine handsets that you register are named HANDSETS 1-9. Use the handset number to intercom and transfer calls. Although the names for handsets 10-12 appear in their displays as 10-12, when you intercom or transfer to one of them, you must use
TONE
0 for HANDSET 10,
TONE
1 for
HANDSET 11 and
TONE
2 for HANDSET 12.
Intercom
Use the intercom feature for conversations between a handset and the telephone base and between two handsets. You can buy additional expansion handsets (model DS6101) for this telephone system. You can register up to 12 handsets to the telephone base (page 72).
To initiate an intercom call with a handset:
Press INT when the handset is not in use. When you have only one system handset, your handset
shows Calling base and the telephone base rings and shows Handset is calling.
-OR- When you have more than one system handset, the originating handset
shows INTERCOM TO:, press
or to select a destination and then
press the SELECT softkey.
If you are calling the telephone base, your handset shows Calling base and the telephone base rings and shows
Handset X is calling.
If you are calling another handset, your handset shows Calling
handset X and the destination handset rings and shows Other handset is calling.
1.
2.
INTERCOM TO:
BASE
Handset 2
BACK
SELECT
37
Telephone operation
Intercom (continued)
To initiate an intercom call from the telephone base:
Press the MENU softkey when the telephone base is not in use. Press
/CID or /DIR
to select Intercom.
When you have only one system handset, your telephone base shows Calling handset and the handset rings and shows Base is calling.
-OR-
When you have more than one system handset, your telephone base shows
INTERCOM TO:, p
ress
/CID
or /DIR
to select a destination handset and then press
the SELECT softkey. The telephone base shows Calling handset X
. The destination handset rings and
its screen shows Base is calling.
To answer an intercom call at the handset:
Press , , or INT to answer. Both screens show Intercom.
To answer an intercom call at the telephone base:
Press LINE 1 or LINE 2. Both screens show Intercom.
To silence an intercom call:
Press the MUTE softkey on the originating handset or telephone base. Press the SILENCE softkey on the destination handset or telephone base.
To end an intercom call:
Press the END softkey, CANCEL, LINE 1 or LINE 2 on the telephone base; or press the END softkey, INT or OFF on the handset, or place the handset back in the telephone base.
Both screens show Intercom ended.
1.
2.
3.
1.
2.
You can cancel the intercom call before it is answered by pressing OFF or
INT on your originating handset; or CANCEL on the telephone base.
If the destination handset or telephone base does not answer the intercom
call within 100 seconds, is in the directory or call log, or is out of range, your originating handset or telephone base shows Unable to call try again and returns to idle mode.
You can use a maximum of four handsets, or three handsets and the telephone base, at a time. When two handsets are used on an intercom call, use two other system handsets for an outside call.
INTERCOM TO:
Handset 1
Handset 2
SELECT
38
Telephone operation
Answer an incoming call during an intercom call
If you receive an incoming call during an intercom call, there will be an alert tone.
To answer an incoming call with the handset during an intercom call:
To answer the call, press
for line 1 or for line 2. The intercom call
ends automatically.
-OR-
Press the BACK softkey to continue with the intercom call without answering the incoming call. Instead, the answering system answers the call.
To answer an incoming call from the telephone base during an intercom call:
To answer the call, press LINE 1 or LINE 2. The intercom call ends automatically.
-OR-
Press the BACK softkey to continue with the intercom call without answering the incoming call. Instead, the answering system answers the call.
39
Telephone operation
Transfer a call
From the handset:
During a call, press INT. The outside call is put on hold automatically.
When you have only one system handset, your handset shows Calling base and the telephone base rings and shows Handset is calling.
-OR-
When you have more than one system handsets, the originating handset shows INTERCOM TO:, press
or to select a destination and then
press the SELECT softkey.
If you are calling the telephone base, your handset shows Calling base
and the telephone base rings and shows Handset X is calling.
If you are calling another handset, your handset shows
Calling handset X and the destination handset rings and shows Other handset is calling.
To answer the intercom call, press LINE 1 or LINE 2 on the telephone base or press , , or INT on the handset. The outside call is still on hold and both the originating handset and the destination handset or the telephone base now show Intercom. You can now have a private conversation between the handset and the telephone base or between the two handsets.
Press OFF or the END softkey on the originating handset. Both screens show Intercom ended.
The originating handset and the destination handset or telephone base show L1)ON HOLD if the call is on line 1. Press on the destination
handset or press LINE 1 on the telephone base. The same procedures apply if the call is on line 2.
1.
2.
3.
4.
5.
If you want to cancel an intercom call and reconnect to the outside call before the destination handset or telephone base answers, press the corresponding line button,
or , on your originating handset.
If the destination handset or telephone base does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, your originating handset shows Unable to call try again and the outside call is still on hold. Press the corresponding line button,
or
,
on your
originating handset
to reconnect to the outside call.
40
Telephone operation
Transfer a call (continued)
At the telephone base:
During a call, press HOLD and the outside call is put on hold. Press the MENU softkey and then press /CID or /DIR
to select Intercom.
-OR-
During a call, press the OPTION softkey and the press /CID or /DIR
to select Intercom. T
he outside call is put on hold automatically.
When you have only one system handset, your telephone base shows Calling handset 1 and the handset rings and shows Base is calling.
-OR-
When you have more than one system handsets, your telephone base shows
INTERCOM TO:, p
ress
/CID or /DIR
to select a destination
handset and then press the SELECT softkey. The telephone base shows Calling handset X
. The destination handset rings and its screen shows
Base is calling.
To answer the intercom call on the destination handset, press , , or INT. The outside call is still on hold and both telephone base and the destination handset now show Intercom. You can now have a private conversation between the telephone base and the destination handset.
Press CANCEL or the END softkey on the telephone base. Both screens show Intercom ended.
The telephone base and the destination handset show L1)ON HOLD if the call is on line 1. Press on the destination handset to connect the call on
line 1. The same procedures apply if the call is on line 2.
1.
2.
3.
4.
5.
If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press the corresponding line button,
LINE 1 or LINE 2, on your telephone base.
If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, your telephone base shows Unable to call try again and the outside call is still on hold. Press the corresponding line button,
LINE 1 or LINE 2 on your telephone
base to
reconnect to the outside call.
41
Telephone operation
Share an outside call
You can let another system handset or telephone base join you on an outside call. That call continues until all participants hang up.
During a call on line 1, press on the handset or LINE 1 on the telephone base to join the call.
During a call on line 2, press on the handset or LINE 2 on the telephone base to join the call.
Conference line 1 and line 2 calls
While you are on a call on line 1, and line 2 is on hold or in use, you can conference line 1 and line 2 using the handset or the telephone base.
To conference both line 1 and line 2 calls:
While on a call, press the OPTION softkey on the handset or the telephone base.
Press the SELECT softkey to select Conference. The handset or the telephone base show Lines 1 and 2 in
conference for a few seconds.
To select an option while on a conference call:
Press the OPTION softkey on the handset or telephone base.
Press
or on the handset or
/CID or /DIR on the telephone base to
select one of the following options:
End line 1 - external parties originally on line 1 ended End line 2 - external parties originally on line 2 ended End Conference Intercom - option on the telephone base only Directory Call log Redial last #
Press the SELECT softkey.
1.
2.
1.
2.
3.
MUTE OPTION
Conf. 0:05:35
800-595-9511
12:45am 12/31
1
2
You cannot press to join the outside call. Instead, pressing picks the
rst available line to make a new call.
Conf. 0:05:35
800-624-5688
12:45am 12/31
MUTE OPTION
1
2
42
Telephone operation
Conference line 1 and line 2 calls (continued)
To initiate an intercom call while on a conference call:
When you initiate an intercom call during a conference call, it places every participant in the conference call on hold.
Press INT on the handset (see To initiate an intercom call with a handset on page 36).
-OR-
Select Intercom in the OPTION menu on the telephone base, then press the SELECT softkey (see To initiate an intercom call from the telephone base on page 37).
To reconnect to the conference call, press the END softkey, INT or OFF on the handset to end the intercom call.
-OR-
Press the END softkey, CANCEL, LINE 1 or LINE 2 on the telephone base to end the intercom call.
Press or on the handset or LINE 1 or LINE 2 on the telephone base to reconnect to the conference call.
To end a conference call:
Press OFF on the handset or put the handset back in the telephone base.
-OR-
Press the OPTION softkey on the handset or telephone base. Then press
or on the handset or
/CID or /DIR on the telephone base to select
End Conference.
-OR-
Press LINE 1 and LINE 2 on the telephone base.
1.
2.
3.
43
Telephone operation
Answer an incoming call during a conference call
When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call. When you subscribe to caller ID service with your telephone service provider, you see the incoming call information either on line 1 or line 2.
To answer the incoming call while on a conference call:
On the handset, press the corresponding line button, or .
-OR-
On the telephone base, press FLASH once to answer the call waiting call on line 1, press FLASH a second time to answer the call waiting call on line 2, and press FLASH a third time to return all original parties to the conference call.
To end the call while on a conference call:
Press the corresponding line button, or , on the handset. The original party of that line joins back the conference call.
-OR-
Press FLASH on the telephone base to end the call. Press FLASH again to reconnect the original party of that line to join back the conference call.
When you answer the incoming call during a conference call, the new party joins in the conference call and places the line’s original party on hold.
Contact your telephone service provider for more information about call waiting (page 30), caller ID (page 54) and voicemail service (page 60).
44
Telephone operation
Directory
The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.
Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on the handset or the telephone base apply to all.
Only one handset or the telephone base can review the directory at a time. If a handset tries to enter the directory while another handset or the telephone base is already in it, its screen shows
Not available at this time
.
When there are no records in the directory, the screen temporarily shows Directory empty for a few seconds.
When the directory is full and you try to save an entry, the screen temporarily shows Directory is full for a few seconds.
When you try to save a number already stored in the directory, the screen temporarily shows Already saved for a few seconds.
Create a new directory entry
Using the handset:
Press the MENU softkey when the handset is not in use. Press or to select DIRECTORY and then press the
SELECT softkey. Press or to select Add contact, then press the
SELECT softkey. The screen shows ENTER NUMBER. Use the dialing keys (0-9) to enter the number.
Press OFF to backspace and erase a digit. Press and hold OFF to return to the idle mode. Press to move the cursor to the left or to
the right.
Press and hold REDIAL/PAUSE to insert a dialing
pause (a p appears). Press the NEXT softkey to move to the name. The
screen shows ENTER NAME. Use the dialing keys (see page 46) to enter the name.
Press OFF to backspace and erase a character. Press and hold OFF to return to the idle mode. Press to move the cursor to the left or to
the right. Press the SAVE softkey on the handset to save, then
the screen shows the saved directory. Press OFF to exit to the previous menu.
1.
2.
3.
4.
5.
6.
7.
8.
DIRECTORY
Review
Add contact
Speed dial
BACK
SELECT
BACK NEXT
ENTER NUMBER
_
BACK
SAVE
ENTER NAME
_
BACK SELECT
DIRECTORY
45
Telephone operation
Create a new directory entry (continued)
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select DIRECTORY and then press the SELECT softkey.
Press /CID or /DIR to select Add contact, then press the SELECT softkey. The screen shows ENTER NUMBER.
Use the dialing keys (0-9) to enter the number.
Press CANCEL to backspace and erase a digit. Press and hold CANCEL to return to the idle mode. Press /CID to move the cursor to the left or /DIR
to the right.
Press the PAUSE softkey to insert a dialing pause
(a p appears). Press the NEXT softkey to move to the name. The
screen shows ENTER NAME. Use the dialing keys (see page 46) to enter the name.
Press CANCEL to backspace and erase a character. Press and hold CANCEL to return to the idle mode. Press /CID to move the cursor to the left or /DIR to the right.
Press the SAVE softkey to save, then the screen shows the saved directory.
Press CANCEL to exit to the previous menu.
1.
2.
3.
4.
5.
6.
7.
8.
Answering sys
Directory
Call log
SELECT
Review
Add contact
Speed dial
SELECT
ENTER NUMBER
_
PAUSE NEXT
ENTER NAME
_
BACK SAVE
46
Telephone operation
Character chart
Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:
Number key
Characters by number of key presses
1 2 3 4 5 6 7 8 9
1 1 #
,
, - . &
2 A B C 2 a b c
3 D E F 3 d e f
4 G H I 4 g h i
5 J K L 5 j k l
6 M N O 6 m n o
7 P Q R S 7 p q r s
8 T U V 8 t u v
9 W X Y Z 9 w x y z
0 0
TONE
*
? ! / ( ) @
# space
When entering a name in the directory, the rst letter of each word is
automatically capitalized.
47
Telephone operation
Review the directory
Entries are sorted alphabetically.
To review the directory: Using the handset:
Press when the handset is not in use.
-OR-
Press the MENU softkey when the handset is not in use. Press or to select DIRECTORY and then press the SELECT softkey. Press the SELECT softkey to select Review.
Press or to browse.
Using the telephone base:
Press /DIR when the telephone base is not in use.
-OR-
Press the MENU softkey when the telephone base is not in use. Press /CID or /DIR to select Directory and then press the SELECT softkey. Press the SELECT softkey to select Review.
Press /CID or /DIR to browse.
Alphabetical search
To start an alphabetical search:
Follow the steps in Review the directory above to enter the directory. Use the dialing keys to enter the letters associated with the name. For
example, if you have name entries Jenny, Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny, twice to see Jessie, three times to see Kristen, or four times to see Laura. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press or on the handset or /CID or /DIR on the telephone base to browse.
Dial a directory entry
Using the handset:
Search for the desired entry in the directory (see Review the directory or Alphabetical search above).
Press , or .
Using the telephone base:
Search for the desired entry in the directory (see Review the directory or Alphabetical search above).
Press LINE 1 or LINE 2.
1.
2.
1.
2.
1.
2.
1.
2.
1.
2.
DIRECTORY
Review
Add contact Speed dial
BACK
SELECT
Review
Add contact Speed dial
SELECT
48
Telephone operation
Edit a directory entry
Using the handset:
Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 47).
When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
Press OFF to backspace and erase a digit. Press and hold OFF to return to the idle mode. Press to move the cursor to the left or to the right.
Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
Press the NEXT softkey to move to the name. The screen shows EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
Press OFF to backspace and erase a character. Press and hold OFF to return to idle mode. Press on the handset to move the cursor to the left or to the right.
Press the SAVE softkey on the handset to save, then the screen shows the edited directory.
Press OFF to exit to the previous menu.
Using the telephone base:
Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 47).
When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
Press CANCEL to backspace and erase a digit. Press and hold CANCEL to return to the idle mode. Press /CID to move the cursor to the left or /DIR to the right.
Press the PAUSE softkey to insert a dialing pause (a p appears).
Press the NEXT softkey to move to the name. The screen shows EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
Press CANCEL to backspace and erase a character. Press and hold CANCEL to return to the idle mode.
Press /CID to move the cursor to the left or /DIR to the right. Press the SAVE softkey to save, then the screen shows the edited directory. Press CANCEL to exit to the previous menu.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
4.
5.
6.
7.
49
Telephone operation
Delete a directory entry
You can delete a directory entry using a handset or the telephone base. Once a directory entry is deleted, it cannot be retrieved.
To delete an entry:
Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 47).
When the desired entry appears, press the DELETE softkey. The screen then shows the next alphabetical entry in the directory.
1.
2.
50
Telephone operation
Store a speed dial entry
You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all system handsets and telephone base.
Using the handset:
Press the MENU softkey when the handset is not in use.
Press or to select DIRECTORY, then press the SELECT softkey.
Press or to select Speed dial, then press the
SELECT softkey. The screen shows a list from 1:<empty> to 0:<empty>.
Press or to select the desired speed dial location, then press the REPLACE softkey. The screen shows the directory listed in chronological order.
Press or to browse and select the desired entry, then press the ASSIGN softkey to conrm your selection.
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Directory, then press the SELECT softkey.
Press /CID or /DIR to select Speed dial, then press the SELECT softkey. The screen shows a list from 1:<empty> to 0:<empty>.
Press /CID or /DIR to select the desired speed dial location, then press the REPLACE softkey. The screen
shows the directory listed in
chronological order. Press /CID or /DIR to browse and select the desired
entry, then press the ASSIGN softkey to conrm your selection.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
ASSIGN
VTech
800-595-9511
DIRECTORY
Review Add contact
Speed dial
BACK
SELECT
DELETE
REPLACE
SPEED DIAL
1:<empty>
2:<empty> 3:<empty>
DELETE
REPLACE
SPEED DIAL
1:VTech
2:<empty> 3:<empty>
Review Add contact
Speed dial
SELECT
SPEED DIAL
1:<empty>
2:<empty>
DELETE REPLACE
SPEED DIAL
1:VTech
2:<empty>
DELETE
REPLACE
VTech
800-595-9511
ASSIGN
51
Telephone operation
Review the speed dial directory
Using the handset:
Press the MENU softkey when the handset is not in use.
Press or to select DIRECTORY, then press the SELECT softkey.
Press or to select Speed dial, then press the SELECT softkey.
Press or to browse.
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Directory, then press the SELECT softkey.
Press /CID or /DIR to select Speed dial, then press the SELECT softkey.
Press /CID or /DIR to browse.
Dial a speed dial entry
Using the handset:
When the handset is not in use, press and hold the assigned number of the desired speed dial entry.
Press , or .
Using the telephone base:
When the telephone base is not in use, press and hold the assigned number of the desired speed dial entry.
Press LINE 1 or LINE 2.
1.
2.
3.
4.
1.
2.
3.
4.
1.
2.
1.
2.
DIRECTORY
Review Add contact
Speed dial
BACK
SELECT
Review Add contact
Speed dial
SELECT
52
Telephone operation
Edit a speed dial entry
Using the handset:
When the handset is not in use, press and hold the assigned number of the desired speed dial entry.
When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
Press OFF to backspace and erase a digit. Press and hold OFF to return to the idle mode. Press to move the cursor to the left or to the right. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
Press the NEXT softkey to move to the name. The screen shows EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
Press OFF to backspace and erase a character. Press and hold OFF to return to idle mode. Press on the handset to move the cursor to the left or to the right.
Press the SAVE softkey to save, then the screen shows the edited entry. Press OFF to exit to the idle mode.
Using the telephone base:
When the telephone base is not in use, Press and hold the assigned number of the desired speed dial entry.
When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.
Use the dialing keys (0-9) to edit the number.
Press CANCEL to backspace and erase a digit. Press and hold CANCEL to return to the idle mode. Press /CID to move the cursor to the left or /DIR to the right. Press the PAUSE softkey to insert a dialing pause (a p appears).
Press the NEXT softkey to move to the name. The screen shows EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
Press CANCEL to backspace and erase a character. Press and hold CANCEL to return to the idle mode.
Press /CID to move the cursor to the left or /DIR to the right. Press the SAVE softkey to save, then the screen shows the edited entry. Press CANCEL to exit to the idle mode.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
4.
5.
6.
7.
53
Telephone operation
Reassign a speed dial entry
You can reassign a speed dial entry using a handset or the telephone base.
To edit an entry:
Search for the desired entry in the speed dial directory (see Review the speed dial directory on page 51).
When the desired entry appears, press the REPLACE softkey. The screen shows the directory listed in chronological order.
Press or on the handset or /CID or /DIR on the telephone base to browse and select another desired entry, then press the ASSIGN softkey
to conrm your selection.
Press OFF on the handset or CANCEL on the telephone base to exit to the previous menu.
Delete a speed dial entry
You can delete a speed dial entry using a handset or the telephone base. Once a speed dial entry is deleted, it cannot be retrieved.
To delete an entry:
Search for the desired entry in the speed dial directory (see Review the speed dial directory on page 51).
When the desired entry appears, press the DELETE softkey. The screen then shows the speed dial directory.
1.
2.
3.
4.
1.
2.
54
Telephone operation
About caller ID
This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone
service provider after the rst or second ring. Caller ID allows you to see the
name, number, date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may need to combine these services).
You have only caller ID service, or only call waiting service. You do not subscribe to caller ID or call waiting services.
There are fees associated with caller ID services. In addition, services may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by the telephone service provider along with the call information.
Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 58).
You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.
55
Telephone operation
Caller ID history
If you subscribe to caller ID service provided by your telephone service
provider, information about each caller will appear after the rst or second
ring. If you answer a call before the caller information appears on the screen, it is not saved in the call log.
The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more
than 15 characters, only the rst 15 characters are shown and saved in the
call log.
You can review, redial, and copy an entry into the directory.
Entries appear in reverse chronological order.
When the call log is full, the oldest entry is deleted to make room for new incoming call information.
L1)X Missed and/or L2)X Missed displays when there are new call log entries (including missed and unreviewed calls).
Call log empty shows when there are no records in the call log.
Only one handset or the telephone base can review the call log at a time. If a handset tries to enter the call log while another handset or the telephone base is already in it, its screen shows Not available at this time.
Missed calls indicator
When there are unreviewed calls in the call log, the corresponding line message,
L1)X Missed or L2)X Missed
,
shows on the handset and the telephone base.
Each time you review a call log entry marked NEW, the number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed calls indicator no longer shows.
If you do not want to review the missed calls one by one, press and hold OFF on the handset or CANCEL on the telephone base to erase the missed calls indicator. All the entries are then considered old and kept in the call log.
If the phone number has more than 24 digits, it will not be saved or shown in the call log.
MENU
Handset L1)X Missed L2)X Missed 12:45am 12/31
1
NEW
DELETE SAVE
VTech
800-595-9511
12:45am 12/31
1
56
Telephone operation
Memory match
When the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory.
For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory.
Review the call log
Using the handset:
Press CID when the handset is not in use. Press or to browse.
-OR-
Press the MENU softkey when the handset is not in use.
Press or to select CALL LOG, then press the SELECT softkey.
Press
the SELECT softkey
to select Review.
Press or to browse.
Using the telephone base:
Press /CID when the telephone base is not in use. Press /CID or /DIR to browse.
-OR-
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Call log, then press the SELECT softkey.
Press
the SELECT softkey to
select Review.
Press /CID or /DIR to browse.
1.
2.
1.
2.
3.
4.
1.
2.
1.
2.
3.
4.
The name (if available), telephone number, date and time of all incoming
calls are shown on the screen.
You hear a double beep when you have reached the beginning or end of the
call log.
BACK SELECT
CALL LOG
CALL LOG
Review
Del all calls
BACK
SELECT
The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller does not exactly match a number in your directory, the name
appears as it is delivered by the telephone service provider. For example if the telephone service provider includes the area code but your directory number does not, the name appears as delivered by the telephone service provider.
Directory
Call log
Page all HS
SELECT
Review
Delete all calls
SELECT
57
Telephone operation
Make a call log entry ready to dial
Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log and store to the directory.
While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
When the number is shown in the correct format for dialing, press
, or on the handset; or LINE 1 or LINE 2 on the telephone base to
call the number.
Dial a call log entry
Using the handset:
Search for the desired entry in the call log (see Review the call log on page 56).
When the desired entry appears and is in the correct format for dialing, press , or to dial the entry.
Using the telephone base:
Search for the desired entry in the call log (see Review the call log on page 56).
When the desired entry appears and is in the correct format for dialing, press LINE 1 or LINE 2 to dial the entry.
1.
2.
1.
2.
800-595-9511
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
595-9511
1-595-9511
58
Telephone operation
Save a call log entry to the directory
Using the handset:
Select a desired entry in the call log (see Review the call log on page 56). When the desired entry appears, press the SAVE softkey. The screen
shows EDIT NUMBER. Use the dialing keys (0-9) to edit the number.
Press OFF to backspace and erase a digit. Press and hold OFF to return to the idle mode. Press to move the cursor to the left or to the right.
Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
Press the NEXT softkey to move to the name. The screen displays EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
Press OFF to backspace and erase a character. Press and hold OFF to return to the idle mode. Press to move the cursor to the left or to the right.
Press the SAVE softkey, then the screen shows the saved directory. Press OFF to exit to the previous menu.
Using the telephone base:
Select a desired entry in the call log (see Review the call log on page 56). When the desired entry appears, press the SAVE softkey. The screen
shows EDIT NUMBER. Use the dialing keys (0-9) to edit the number.
Press CANCEL to backspace and erase a digit. Press and hold CANCEL to return to the idle mode. Press /CID to move the cursor to the left or /DIR to the right.
Press the PAUSE softkey to insert a dialing pause (a p appears).
Press the NEXT softkey to move to the name. The screen displays EDIT NAME.
Use the dialing keys (see page 46) to edit the name.
Press CANCEL to backspace and erase a character. Press and hold CANCEL to return to the idle mode.
Press /CID to move the cursor to the left or /DIR to the right. Press the SAVE softkey, then the screen shows the saved directory. Press CANCEL to exit to the previous menu.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
4.
5.
6.
7.
If you try to save a call log entry to the directory that is already saved in
the directory, the telephone base or handset shows Already saved.
If you try to save a call log entry without caller ID information, the telephone
base or handset shows Unable to save.
59
Telephone operation
Delete from the call log
You can use a handset or the telephone base to delete from the call log.
To delete a single entry:
Select a desired entry in the call log (see Review the call log on page 56). When the desired entry appears, press the DELETE softkey. The screen
shows the previous call log entry.
To delete all entries: Using the handset:
Press the MENU softkey when the handset is not in use.
Press or to select Call log, then press the SELECT softkey.
Press or to select Del all calls, then press the SELECT softkey. The screen shows Delete all calls?
Press the YES softkey to delete or press the NO softkey to exit to the previous menu.
Using the telephone base:
Press the MENU softkey when the telephone base is not in use.
Press /CID or /DIR to select Call log and then press the SELECT softkey.
Press /CID or /DIR to select Del all calls, then press the SELECT softkey. The screen shows
Delete all calls?
Press the YES softkey to delete or press the NO softkey to exit to the previous menu.
1.
2.
1.
2.
3.
4.
1.
2.
3.
4.
Call log display screen messages
Displays When
Private name
The caller is blocking the name.
Private number
The caller is blocking the telephone number.
Private caller
The caller is blocking the name and number.
Unknown name
This caller’s name is unavailable.
Unknown number
This caller’s number is unavailable.
Unknown caller
No information is available about this caller.
Long distance OR
L (before the caller’s number)
It is a long distance call.
YES NO
Delete all
calls?
CALL LOG
Review
Del all calls
BACK
SELECT
Review
Del all calls
SELECT
Delete all
calls?
YES NO
60
Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
If the 1 icon and a line number appear on the handset and telephone base, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.
If the
/MAILBOX LINE 1 or /MAILBOX LINE 2 button on the
telephone base ashes, your digital answering system has new messages for you. To listen to the messages, press the ashing mailbox button.
Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.
You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemanil message by following the instructions below.
Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings; in this case, allow six seconds per ring when determining the appropriate setting.
Message capacity
The answering system of line 1 and line 2 can each record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity of each telephone line for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system operation
61
Answering system operation
New message indication
When there are new messages on the answering system of line 1, L1)X New Msgs and
1
display on the handset
and 1 on the telephone base. /MAILBOX LINE 1
ashes on the telephone base.
When there are new messages on the answering system of line 2, L2)X New Msgs and
2
display on the handset
and telephone base. /MAILBOX LINE 2 ashes on the telephone base.
When there are new messages on the answering system of both line 1 and line 2, L1)X New Msgs,
L2)X New Msgs and
1 2
display on the handset and
1 2 on the telephone base. /MAILBOX LINE 1 and
/MAILBOX LINE 2 ash on the telephone base.
Call intercept
If you want to talk to the caller who is leaving a message on line 1, press on the handset or press LINE 1 on the telephone base.
If you want to talk to the caller who is leaving a message on line 2, press on the handset or press LINE 2 on the telephone base.
BACK
SAVE
L1) X New Msgs L2) X New Msgs
12:45pm 12/31
1 2
1 2
L1) X New Msgs L2) X New Msgs 12:45pm 12/31
BACK SELECT
62
Answering system operation
Message playback
If you have new messages, the telephone plays only the new messages
(oldest rst). If there are no new messages, the telephone plays back all messages (oldest rst).
When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces,
“End of messages.”
To play messages using the telephone base:
Press /MAILBOX LINE 1 for line 1 or /MAILBOX LINE 2 for line 2 to listen to messages.
Options during playback:
Press /VOL/ to adjust the speaker volume. Press /SKIP to skip to the next message. Press /REPEAT to repeat the message currently playing. Press
/REPEAT twice to listen to the previous message.
Press X/DELETE to delete the current message. The system advances
to the next message.
Press /MAILBOX LINE 1 for line 1 or /MAILBOX LINE 2 for
line 2 to stop listening to messages.
Press CANCEL to exit to the previous menu.
To play messages using the handset:
Press the MENU softkey when the handset is not in use. Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2. Press the SELECT softkey. Press or to select Play messages, then press the SELECT softkey.
Options during playback:
Press /VOL/ to adjust the speaker volume. Press 6 to skip to the next message. Press 4 to repeat the message currently playing. Press 4 twice to listen
to the previous message.
Press 3 to delete the current message. The system advances to the
next message.
Press 5 to stop. Press the BACK softkey to exit to the previous menu.
1.
1.
2.
3.
4.
When the memory of the answering system is full on line 1 or line 2, the
corresponding line message, L1)Ans Sys Full or L2)Ans Sys Full, displays on both the handset and the telephone base. Delete some messages to make room for new messages.
You can only delete old messages, which are messages you have played.
63
Answering system operation
Delete all messages
To delete all old messages with the telephone base:
Press
X/DELETE
when the telephone base is not in use.
Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.
The telephone base shows Delete all old messages? Press the YES softkey to conrm your selection or press the NO softkey to return to the previous menu.
-OR-
Press the MENU softkey when the telephone base is not in use.
Press the
SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the
SELECT softkey. Press the SELECT softkey to select Delete all old. The telephone base shows Delete all old messages? Press the YES
softkey to conrm your selection or press the NO softkey to return to the previous menu.
To delete all old messages with the handset:
Press the MENU softkey when the handset is not in use. Press the SELECT softkey to select ANSWERING SYS. Press or to select Mailbox 1 or Mailbox 2, then press the
SELECT softkey. Press or to select Delete all old, then press the SELECT softkey. The handset shows Delete all old messages? Press the YES softkey
to conrm your selection or press the NO softkey to return to the previous menu.
1.
2.
3.
1.
2.
3.
4.
1.
2.
3.
4.
5.
64
Answering system operation
“Memory is full” is announced if you record a memo when the memory
is full.
Each memo can be up to four minutes in length. Memos shorter than one second are not recorded.
Record and play memos
Memos are your own recorded messages used as reminders for yourself or others who use the same answering system. You can record your own memos using the handset or telephone base. Playback and delete them the same way as incoming messages.
Record a memo using the telephone base:
Press
/REC while the telephone base is not in use.
Press the SELECT softkey to select Memo. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the
SELECT softkey. The telephone base announces,
“Record after the tone. Press 5 when
you are done.”
After the tone, speak towards MIC (microphone) of the
telephone base. Press 5 or the STOP softkey when nished recording. The telephone base announces,
“Recorded.”
-OR-
Press the MENU softkey when the telephone base is not in use. Press the SELECT softkey to select Answering sys. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the
SELECT softkey. Press /CID or /DIR to select Record memo, then press the
SELECT softkey. The telephone base announces,
“Record after the tone. Press 5 when
you are done.”
After the tone, speak towards the microphone MIC of the
telephone base. Press 5 or the STOP softkey when nished recording. The telephone base announces,
“Recorded.”
Record a memo using the handset:
Press the MENU softkey when the handset is not in use. Press or to select ANSWERING SYS, then press the SELECT softkey. Press or to select Mailbox 1 or Mailbox 2. Press the SELECT softkey. Press or to select Record memo, then press the SELECT softkey. The handset announces,
“Record after the tone. Press 5 when you are
done.”
After the tone, speak towards the microphone of the handset.
Press 5 or the STOP softkey when nished recording. The handset announces,
“Recorded.”
1.
2.
3.
4.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
6.
65
Answering system operation
If you do not press any key after you enter the remote access code, all new
messages play. If there are no new messages, all old messages play.
Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.
When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”
When the memory is full, the answering system answers incoming
calls after 10 rings and announces, “Memory is full. Enter the remote
access code.”
Remote access
A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. See Remote access code on page 27 to change the code.
Dial your telephone number from any touch tone telephone. When the system plays your announcement, enter the two-digit
security code. Once the new messages have played, you can also enter one of the
following remote commands.
Hang up or press 8 to end the call.
1.
2.
3.
4.
Command Function
1 Play all messages.
2 Play only new messages.
3 Delete the current message (during playback).
33 Delete all old messages.
4 Repeat the current message (during playback).
5 Stop.
*5 Hear a list of remote commands.
6 Skip to the next message (during playback).
*7 Record a new announcement.
8 End the call.
0 Turn the answering system on or off.
66
Appendix
Screen display messages
Already saved
The telephone number entered is already stored in the directory.
Base is calling
Telephone base is calling.
Call log empty
There are no call log entries.
Calling base
A system handset is calling the telephone base.
Calling handset
(for models with one handset)
Calling handset X
(for models with two or more handsets)
Another system handset or the telephone base is calling a system handset.
Charging
The system handset with low battery is recharging.
Directory empty
There are no directory entries.
Directory is full
The directory is full.
Ended
You have just ended a call.
Handset is calling
(for models with one handset)
Handset X is calling
(for models with two or more handsets)
The telephone base is called by a system handset.
Other handset is calling
(for models with two or more handsets)
A system handset is called by another system handset.
Intercom
A system handset or the telephone base is on an intercom call.
Intercom ended
You have just ended an intercom call.
L1)X Missed
There are unreviewed calls in your call log on line 1.
L2)X Missed
There are unreviewed calls in your call log on line 2.
L1)Ans Sys Full
Answering system of line 1 is full.
L2)Ans Sys Full
Answering system of line 2 is full.
L1)IN USE
Line 1 is in use.
L2)IN USE
Line 2 is in use.
L1)X New Msg(s)
There are new voicemail messages from your telephone service provider on line 1.
L2)X New Msg(s)
There are new voicemail messages from your telephone service provider on line 2.
Appendix
67
Appendix
Screen display messages (continued)
L1)NO LINE
There is no telephone line connected on line 1.
L2)NO LINE
There is no telephone line connected on line 2.
Line 1 Incoming call
There is an incoming call on line 1.
Line 2 Incoming call
There is an incoming call on line 2.
Microphone ON
MUTE is turned off and the person on the other end can hear you.
Microphone off
You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.
No signal, call ended
Communication between the system handset and telephone base is lost during a call.
Not available at this time
One system handset or the telephone base is already viewing the call log or directory and another handset/telephone base attempts to review it.
Out of range OR no power at base
The system handset cannot communicate with the telephone base. Check the telephone base power connection or move closer.
Paging all handsets
The telephone base is paging handset(s).
**Paging**
The system handset is paged.
Place handset in charger
The battery is very low. Place the system handset in the telephone base for recharging.
Ringer muted
The ringer is muted temporarily during an incoming call.
Saved
Your selection has been saved.
Unable to call try again
You try to make an intercom call but the system handset/telephone base you are calling is in the directory, in the call log, on an outside call, or the system handset is out of range.
Unable to save
You try to save a caller ID entry with no name or number.
68
Appendix
Handset and telephone base indicators
Handset lights
On when the handset speakerphone is in use.
CHARGE
On when the handset is charging in the telephone base.
Telephone base lights
LINE 1
On when line 1 is in use.
Flashes quickly when there is an incoming call on line 1 or another telephone sharing line 1 is in use.
Flashes slowly when a call on line 1 is on hold.
LINE 2
On when line 2 is in use.
Flashes quickly when there is an incoming call on line 2 or another telephone sharing line 2 is in use.
Flashes slowly when a call on line 2 is on hold.
/ON/OFF LINE 1
On when the answering system of line 1 is turned on.
/ON/OFF LINE 2
On when the answering system of line 2 is turned on.
/MAILBOX LINE 1
Flashes when there are new messages in the mailbox of line 1.
/MAILBOX LINE 2
Flashes when there are new messages in the mailbox of line 2.
69
Appendix
Handset battery is charging (animated displayed). Becomes solid when the battery is fully charged.
Flashes when the battery is low and needs charging.
1
Line 1 is in use.
2
Line 2 is in use.
1
1
Handset ringer of line 1 is turned off.
1
2
Handset ringer of line 2 is turned off.
1
Handset ringers of line 1 and line 2 are turned off.
1
1
New voicemail received on line 1 from the telephone service provider.
1
2
New voicemail received on line 2 from the telephone service provider.
1
1 2
New voicemail received on lines 1 and 2 from the telephone service provider.
1
New answering system message(s) on line 1.
2
New answering system message(s) on line 2.
New answering system messages on lines 1 and 2.
AnS1 ON
Answering system of line 1 is turned on.
AnS ON
2
Answering system of line 2 is turned on.
AnS1 ON
2
Answering systems of line 1 and line 2 are turned on.
Speakerphone is in use.
NEW
New missed call(s) in call log.
MUTE
Microphone is muted.
Handset screen icons
1 2
1 2
1
2
70
Appendix
1
1
Line 1 is in use.
1
2
Line 2 is in use.
1
1
Handset ringer of line 1 is turned off.
1
2
Handset ringer of line 2 is turned off.
112
Handset ringers of lines 1 and 2 are turned off.
1
1
New voicemail received on line 1 from the telephone service provider.
1
2
New voicemail received on line 2 from the telephone service provider.
1
1
2
New voicemail received on lines 1 and 2 from the telephone service provider.
1
New answering system message(s) on line 1.
2
New answering system message(s) on line 2.
1 2
New answering system messages on lines 1 and 2.
NEW
New missed call(s) in call log.
MUTE
Microphone is muted.
Telephone base screen icons
71
Appendix
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:
Operation Operating time
While in handset use (talking*) Up to 10 hours
While in speakerphone mode (talking*) Up to seven hours
While not in use (standby**) Up to 10 days
*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset. The handset beeps every minute while on a call. The handset beeps and Low battery displays on the handset. Place in charger displays on the handset. A battery is properly installed and the screen is blank.
CAUTION:
To reduce the risk of re or injury, read and follow these instructions:
Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
Do not dispose of the battery(ies) in a re. Check with local waste management
codes for special disposal instructions. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. Exercise care in handling batteries in order not to create a short circuit with
conductive materials.
Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.
Observe proper polarity orientation between the battery and metallic contacts.
To prevent re or shock hazard, do not expose this product to water or any type
of moisture.
72
Appendix
Expand your telephone system
The handset provided with your telephone system is pre-registered as HANDSET. Additional handsets registered to the telephone system are assigned in sequential order. If you register another new handset to your telephone system, the new registered handset is assigned HANDSET 2. This telephone system accommodates up to 12 handsets.
Add and register a handset (optional)
You can add new handsets (DS6101, purchased separately) to your telephone system, but each handset must be registered with the telephone
base before use. When rst purchased, each expansion handset shows
Press [HOLD] on base for 4 sec, then press [#] on handset
. You may need to charge the handset before registering to the telephone base. For more details on battery charging, see the table on page 5.
To register a handset:
Place the unregistered handset in the telephone base. If Press [HOLD] on base for 4 sec, then press [#] on handset does not appear on the
handset screen after a few seconds, remove the handset and place it in the telephone base again.
Press and hold HOLD on the telephone base for about four seconds until the telephone base displays Registering handset, then, while the handset is still in the telephone base, press # on the handset. The handset shows Registering... Please wait and it takes up to 60 seconds to complete the registration. The handset and the telephone base show HANDSET X Registered (X represents the handset number assigned) and you hear a beep when the registration completes.
1.
2.
If the registration fails, the handset shows Registration failed. To reset the
handset, remove the handset from the telephone base and place it back in. Try the registration process again.
You cannot register a handset if any other system handset is in use.
HOLD
#
73
Appendix
Replace a handset
If you want to replace a handset or re-assign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset.
To make deregistration easier, read all of the instructions on this page before you begin.
To deregister all handsets:
Remove any handset from the telephone base. Press and hold HOLD on the telephone base for about 10 seconds until the telephone base displays
Deregister all handsets?
Press the YES softkey. The deregistration process takes about 10 seconds to complete. All
handsets show Press [HOLD] on base for 4 sec, then press [#] on handset when the deregistration completes.
If deregistration fails, you may need to reset the telephone and try again.
To reset:
Pick up the registered handset and then press or . Press OFF and then place the handset back in the telephone base.
-OR-
Unplug the power adapter from the telephone base, then plug it back in.
1.
2.
3.
1.
2.
1.
You cannot deregister a handset if any system handset or telephone base is in use.
74
Appendix
Troubleshooting
If you have difculty with your telephone, please try the suggestions below.
For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
My telephone does not work at all.
Make sure the battery is installed and charged correctly (page 4-5). For optimum daily performance, return the handset to the telephone base after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged rmly into the telephone base and the
telephone wall jack. Unplug the electrical power to the telephone base. Wait for approximately 15
seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
Charge the battery in the handset for up to 16 hours. If the battery is completely depleted, it can take up to 10 minutes to charge the
handset before Low battery appears on the screen (page 5). Remove and re-insert the battery. If that still does not work, it may be necessary to
purchase a new battery. Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the telephone service provider.
There is no dial tone.
First, try all the above suggestions. Move the handset closer to the telephone base. It may be out of range. The telephone line cord may be malfunctioning. Install a new telephone line cord. Disconnect the telephone base from the telephone wall jack and connect a different
telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your telephone service provider.
I cannot dial out.
First, try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the handset takes a
second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider (charges may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.
75
Appendix
Troubleshooting
Low battery shows on handset screen.
Place the handset in the telephone base for recharging. Remove and reinstall the battery and use it until fully depleted, then recharge the
handset in the telephone base for up to 16 hours. If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does not accept charge.
Make sure the handset is placed in the telephone base correctly. The CHARGE light on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours. If the handset is in the telephone base but the CHARGE light on the handset is not
on, refer to The CHARGE light is off in this section (page 75). If the battery is completely depleted, it can take up to 10 minutes to charge the
handset before Low battery appears on the screen (page 5). Purchase a new battery. Refer to the Battery section (page 71).
The CHARGE light is off.
Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly and securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off or the lowest level (page 14) and the telephone base ringer volume is not set to off or the lowest level (page 19).
Make sure the telephone line cord and power adapter are plugged in properly (page 2-3).
The handset may be too far from the telephone base. Move it closer to the telephone base.
There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider (charges may apply).
Other electronic products may cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
76
Appendix
Troubleshooting
Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).
The telephone line cord may be malfunctioning. Install a new telephone line cord. Reinstall the battery and place the handset in the telephone base. Wait for the handset to synchronize with the telephone base. Allow up to one minute
for this to take place.
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It may be out of range. Reset the telephone base by unplugging the electrical power to the base. Wait for 15
seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.
Other electronic products can cause interference to your cordless telephone. Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.
There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL lters.
Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.
Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.
The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within
your home or ofce, away from walls or other obstructions. In many environments,
elevating the telephone base improves overall performance.
77
Appendix
Troubleshooting
Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your telephone service provider (charges may apply).
If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider (charges may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Contact your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
Registration failed appears on the handset.
Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 72 for the rst handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.
Make sure that the telephone base and handset(s) are in idle mode when registering a handset.
Follow the steps on page 80 for the common cure for electronic equipment, then try again to register a handset.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID. Both your and the callers’ telephone service providers must use equipment
compatible with the caller ID service.
The caller ID information shows after the rst or second ring.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL lters.
78
Appendix
Troubleshooting
The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider.
The caller may not be calling from an area which supports caller ID. Both your and the caller’s telephone service providers must use equipment
compatible with caller ID service. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL lters.
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other than 10 digits, see page 57 for instructions on changing the number.
If you dial seven digits for local calls you may want to use the home area code feature (page 13 and 18).
Out of range OR no power at base shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base. Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch. Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and reinstall the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.
An 1 icon and a line number appear on the handset and telephone base screen and I don’t know why.
Your telephone has voicemail indication that is separate from the built-in answering system. If the 1 icon and a line number appear on the display, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.
79
Appendix
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently
(page 60). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.
The answering system does not answer after the correct number of rings.
Make sure the answering system is on. When the answering system is on, the ANS ON icon with the corresponding line number(s) should show on the handset and the corresponding telephone base light(s), /ON/OFF LINE 1 and/or
/ON/OFF LINE 2, should be lit on the telephone base.
If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 26).
If the memory is full or if the answering system is off, the answering system answers after 10 rings.
In some cases, the answering system is affected by the ringing system used by the telephone service provider.
If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 60). To determine how many rings will activate your voicemail, please contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with the answering system.
The outgoing announcement is not clear.
When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset or the telephone base.
Make sure there is no background noise when recording.
The answering system does not record messages.
Make sure the answering system is on. When the answering machine memory is full, it does not record new messages until
some old messages are deleted. If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 60). To determine how many rings will activate your voicemail, please contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with the answering system.
Troubleshooting
80
Appendix
Troubleshooting
The messages on the answering system are very difcult to hear.
Press /VOL on the handset or telephone base to increase the speaker volume.on the handset or telephone base to increase the speaker volume.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes.
If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.
The answering system does not respond to remote commands.
Make sure your remote access code is correct (page 27). Make sure you are calling from a touch-tone telephone. When dialing a number,
there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.
The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.
There may be interference on the telephone line you are using. Press the dial pad
keys rmly when dialing.
Common cures for electronic equipment.
If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base. Disconnect the battery on the cordless handset. Wait a few minutes before connecting power to the telephone base. Reinstall the battery and place the cordless handset in the telephone base . Wait for the cordless handset to synchronize with the telephone base. Allow up to
one minute for this to take place.
81
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of re, electric shock and injury, including the following:
Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. Slots and openings in the back or bottom of the telephone base and handset are provided for
ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other
than specied access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility
under the following conditions:
When the power supply cord or plug is damaged or frayed. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged. If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Only put the handset of your telephone next to your ear when it is in normal talk mode.
The power adapter is intended to be correctly oriented in a vertical or oor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
SAVE THESE INSTRUCTIONS
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3.
4.
5.
6.
7.
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9.
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11.
12.
A. B. C. D.
E. F.
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82
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker. Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or ofce.
When the handset is out of range, the handset displays Out of range OR no power at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press the corresponding line button, or . Move closer to the telephone base, then press the corresponding line button, or , to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference.
To
improve reception, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then remove the telephone by the unplugged cords.
83
Appendix
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
®
makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions
in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
84
Appendix
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, re, water or other
liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by anyone other than
an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
85
Appendix
Warranty (continued)
How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service
location along with a description of the malfunction or difculty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the
Product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have
other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the Product is t for ordinary use) are limited to one
year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not
limited to lost prots or revenue, inability to use the Product or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
1.
2.
86
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Changes or modications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of com­munications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone service provider or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
87
Appendix
FCC, ACTA and IC regulations (continued)
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notied as soon as
possible. You will be given the opportunity to correct the problem and the telephone service provider
is required to inform you of your right to le a complaint with the FCC. Your telephone service
provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briey explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed ve.
This product meets the applicable Industry Canada technical specications.
88
Appendix
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Size Handset: 6.38 X 1.85 X 1.10 in (162.00 X 47.00 X 28.00 mm)
Telephone base: 8.48 X 5.44 X 3.68 in (215.50 X 138.30 X 93.50 mm)
Weight Handset: 4.70oz (133.20g) (including battery)
Telephone base: 20.42oz (578.80g)
Power requirements
Handset: 2.4V 500mAh Ni-MH battery Telephone base: 6V DC @ 600mA
Memory Handset directory: 50 memory locations;
up to 30 digits and 15 characters Handset call log: 50 memory locations; up to 24 digits and 15 characters
Technical specications
89
Index
A
Add a handset 72 Alert tone 28 Alphabetical search 47 Announcement 22 Answer a call 29 Answer an incoming call during
a conference call 43
Answer an incoming call during
an intercom call 38
Answering system 60 Answering system and voicemail 60 Answering system settings 20 Answering system setup 20 Answer ON/OFF 20 Appendix 66 Area code 13, 18
B
Battery 71 Battery charging 5 Battery installation 4
C
Caller ID 54 Caller ID history 55 Caller ID with call waiting 54 Call intercept 61 Call log 55, 56 Call log display screen messages 59 Call screening 21 Call waiting 30 Cancel 8 Chain dialing 33, 34 Character chart 46 Charging 5 Clear voicemail 11, 16 Conference line 1 and line 2 calls 41 Create a new directory entry 44, 45
D
Date and time 12, 17 Delete a directory entry 49 Delete all old messages 63 Delete announcement 25 Delete answering system messages 63
Delete a redial entry 35 Delete a speed dial entry 53 Delete from the call log 59 Deregister handsets 73 Dial a call log entry 57 Dial a directory entry 47 Dial a redial entry 34, 35 Dial a speed dial entry 51 Dialing keys 46 Dialing pause 29, 44, 45, 48, 58 Dial mode 13, 18 Directory 44 DSL lter 2, 3
E
Edit a directory entry 48 Edit a speed dial entry 52 End a call 29 End a conference call 42 Expand your telephone system 72
F
FCC, ACTA and IC regulations 86, 87 Find handset 32
H
Handset layout 6, 7 Handset lights 68 Handset locator 32 Handset screen icons 69 Handset settings 10 Handset speakerphone 30 Hold 7, 9, 31 Home area code 13, 18
I
Important safety instructions 81 Indicators 68 Initiate an intercom call while on a
conference call 42 Installation 2, 3, 4 Intercom 36, 37
K
Key tone 12, 17
90
Index
L
Language 10, 15 Layout 6, 7, 8, 9 LCD language 10, 15 Listening volume 30
M
Maintenance 82 Make a call 29 Make a call log entry ready to dial 57 Make an intercom call 36, 37, 42 Memory match 56 Message alert tone 28 Message capacity 60 Message playback 62 Missed calls indicator 55 Multiple handset use 36 Mute 31
N
New message indication 61 Number of rings 26
O
Operating range 82
P
Pacemaker patients 82 Paging handset 32 Parts checklist 1 Phonebook 44 Play announcement 22 Play memos 64 Play message 62 Precautions for users of implanted
cardiac pacemakers 82 Predial a call 29 Pulse dialing 13, 18
R
Reassign a speed dial entry 53 Record announcement 23, 24 Record memos 64 Redial list 34 Register a handset 72 Remote access 27, 65
Remote code 27, 65 Replace a handset 73 Review the call log 56 Review the directory 47 Review the redial list 34 Review the speed dial directory 51 Ringer tone 14, 19 Ringer volume 14, 19
S
Save a call log entry to the directory 58 Save a redial entry to the directory 35 Screen display messages 66, 67 Screen icons 69, 70 Share an outside call 41 Silence an intercom call 37 Silence the ringer 30 Softkeys 6, 8 Speakerphone 30 Speed dial 50 Store a directory entry 44, 45 Store a speed dial entry 50
T
Technical specications 88 Telephone base installation 2, 3 Telephone base layout 8, 9 Telephone base lights 68 Telephone base screen icons 70 Telephone base settings 15 Temporary tone dialing 32 Time and date 12, 17 Toll saver 26 Tone 14, 19 Tone dialing 13, 18 Transfer a call 39, 40 Troubleshooting 74 Turn the answering system on or off 20
V
Voicemail indicator 11, 16 Volume 14, 19, 30
W
Warranty 84, 85
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5
Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-002462-010-100
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