VTech DS6621-2 User Manual

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Abridged user’s manual

DS6621 DS6621-2 DS6621-3 DS6621-4

DECT 6.0 cordless telephone with

BLUETOOTH® wireless technology

Congratulations

on purchasing your new VTech product. Before using this product, please read Important safety instructions.

This abridged user’s manual provides you with basic installation and use instructions. A limited set of features are described in abbreviated form.

Please refer to the online Complete user’s manual for a full set of installation and operation instructions at www.vtechphones.com.

Telephones identiﬁed with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efﬁciency guidelines.

What’s in the box

Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

1 set for DS6621;

2 sets for DS6621-2;

3 sets for DS6621-3

1 set for DS6621-2; 2 sets for DS6621-3

Quick start guide

Abridged user’s

manual

Important Safety

Instructions

Handset overview

1 – Handset earpiece

2 – LCD display

3 – MENU/SELECT

• Show the menu.

• While in a menu, press to select an item, or save an entry or setting.

4 – OFF/CANCEL

Hang up a call.

•

Silence the ringer temporarily while the

• handset is ringing.

Press and hold to erase the missed call

• indicator while the phone is not in use.

Press to return to the previous menu; or

• press and hold to return to idle mode, without making changes.

5 –

Press repeatedly to show other dialing

• options when reviewing a caller ID log entry.

6 – MUTE/DELETE

Mute the microphone during a call.

•

Delete digits or characters while using

• the dialing keys.

Silence the ringer temporarily while the

• handset is ringing.

7 – REDIAL/PAUSE

• Press repeatedly to review the redial list.

• Press and hold to insert a dialing pause while entering a number.

8 – Microphone

9 –

• Make or answer a call using the handset speakerphone.

• During a call, press to switch between the speakerphone and the handset.

10 –

Press to add a space when entering

• names.

11 –

• While you have set the dial mode to pulse and on a call, press to switch to tone dialing temporarily.

12 – 1

• Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook.

• Press and hold to set or dial your voicemail number.

/HOME/FLASH

13 –

• Make or answer a home call.

• Answer an incoming home call when you hear a call waiting alert.

14 – /CELL

• Make or answer a cell call.

• Answer an incoming cell call when you hear a call waiting alert.

15 – VOLUME/ /

• Review the phonebook when the phone is not in use.

• Increase the listening volume during a call.

• Scroll up while in a menu, or in the phonebook, caller ID log, or redial list.

• Move the cursor to the right when entering numbers or names.

VOLUME/ /CID

Review the caller ID log when the phone is

• not in use.

Decrease the listening volume during a

• call.

Scroll down while in a menu, or in the

• phonebook, caller ID log, or redial list.

Move the cursor to the left when entering

• numbers or names.

16 – CHARGE light

• On when the handset is charging.

Telephone base overview

1 – – /VOL/

• Press to adjust the volume during mes-

• Press to adjust the telephone base ringer

2 – X/DELETE

• Press to delete the playing message.

• When the phone is not in use, press twice

3 – /PLAY/STOP

• P

4 – Message window

• Shows the number of messages, and

5 – /SKIP

• Press to skip to the next message.

6 – /REPEAT

• Press to repeat a message.

• Press twice to play the previous message.

7 – /ANS ON light

• On when the answering system is on.

sage playback.

volume when the phone is not in use.

to delete all previously reviewed messages.

ress to play messages. ress to stop message playback.

other information of the answering system or telephone base.

8 – CELL 1 and CELL 2/HEADSET lights

• On when the telephone base is paired and connected with a Bluetooth device

• Flashes when the telephone base is in discoverable mode.

9 – CELL 1 and CELL 2/HEADSET

• Press to connect the paired cell Bluetooth device.

• Press and hold to add or replace a Bluetooth device.

10 – /ANS ON

• Press to turn the answering system on or off.

11 – /FIND HANDSET

• Press to page all system handsets.

12 – IN USE light

• On when the handset is in use, or the answering system is answering a call.

• Flashes when there is an incoming call, or another telephone sharing the same line is in use.

Charger overview

1 – Charging pole

Display icons overview

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

ECO

NEW

ANS ON

1/25

The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.

There are new voicemail received from your telephone service provider.

On when the home line is in use or there is an incoming home call.

Flashes when there is an incoming home waiting call.

There are Bluetooth devices connected on the cell devices list.

On when the cell line is in use or there is an incoming cell call.

Flashes when there is an incoming cell waiting call.

There are new caller ID log entries.

The answering system is turned on.

The handset ringer is off.

The message number currently playing and total number of new/old messages recorded.

Connect

You can choose to connect the telephone base for desktop usage or wall mounting.

Use only the adapters provided.

• Even if you do not subscribe to any conventional

• telephone service, you can pair a Bluetooth enabled cell phone to your telephone base (see Bluetooth), and use the cell line alone without plugging in a telephone line cord.

If you subscribe to digital subscriber line (DSL)

• high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.

Connect the telephone base

Connect the charger

Mount the telephone base

Route the telephone line cord through the

rectangular hole on the wall mount bracket. Then plug the two ends of the telephone line cord into the telephone base and the wall outlet as shown.

2 Align the holes on the bracket with the

standard wall plate and slide the bracket down until it clicks securely in place.

3. Align the grooves on the telephone base with the tabs on the wall mount bracket, and then slide it down until it clicks securely in place.

Connect the power adapter to the telephone

4. base and an electrical outlet not controlled by a wall switch.

Install and charge the battery

Install the battery

Install the battery as shown below.

Use only supplied battery.

• If the handset will not be used for a long time,

• disconnect and remove the batter y to prevent possible leakage.

Charge the battery

Place the handset in the telephone base or the charger to charge.

CHAR GE l ight remain s on when charg in g.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

For best performance, keep the handset in the

• telephone base or charger when not in use.

The battery is fully charged after 12 hours of

• continuous charging.

Battery

indicators

The screen is blank, or shows Put in charger and

ﬂashes.

The screen shows Low battery and

ﬂashes.

The screen shows

HANDSET X.

Battery status Action

The batter y has no charge or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

The batter y is charged.

Charge without interruption (at least 30 minutes).

To keep the battery charged, place it in the telephone base or charger when not in use.

Before use

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time, and the answering system through voice guide.

Set date and time

Make sure you set the date and time including the

•

year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

Use the dialing keys (0-9) to enter the

month (MM), date (DD) and year (YY). Then press SELECT.

2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.

3. Press SELECT to save.

After the setting for the date and time, the handset will display Voice guide to... and set

up Ans sys? alternatively.

Set answering system through voice guide

This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.

Press SELECT to start the voice guide

1. for the answering system setup. You hear the voice prompt “Hello! This voice guide will assist you with the basic setup of your answering system.”

Setup your answering system by inputting

2. the designated numbers as instructed in the voice guide.

Check for dial tone:

Press /HOME. If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

Make sure the installation procedures

•

described above are properly done. It may be a wiring problem. If you have

•

changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/ VoIP service provider for more information.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance

- which can vary with the locations of the

telephone base and handset, the weather, and the layout of your home or ofﬁce.

When the handset is out of range, the handset displays Out of range or and no pwr at base alternately.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press /HOME or /CELL. Move closer to the telephone base, and then press /HOME or /CELL to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Bluetooth

To use a Bluetooth enabled cell phone or headset with your DS6621, you must ﬁrst pair and connect your Bluetooth cell phone or headset with the telephone base.

Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet). When you pair a Bluetooth cell phone to the telephone base, place your Bluetooth cell phone closer to the telephone base to maintain sufﬁcient signal strength.

For optimal performance, keep your cell phone within 15 feet of the telephone base while using the cell line.

Pair and connect your Bluetooth enabled cell phone

Choose a slot to pair the cell phone.

1. Press and hold CELL 1 or

CELL 2/HEADSET on the telephone base until you hear a conﬁrmation tone, and the CELL 1 or CELL 2/HEADSET light ﬂashes.

Turn on the Bluetooth feature of your cell

2. phone. Once your cell phone ﬁnds your VTech phone (VTech DS6621), press appropriate key on your cell phone to continue the pairing process.

Your cell phone may prompt you to enter

• the PIN of the telephone base. The default PIN of the telephone base is 0000.

When the cell phone is connected to the telephone base, the corresponding status icon (1 or 2) displays. The corresponding device light ( CELL 1 or CELL 2/HEADSET) turns on.

If the pairing fails, turn off the Bluetooth feature on your cell phone and on the DS6621 by pressing CELL 1 or CELL 2/HEADSET. Then repeat the steps above to pair and connect again. In some cases, it may take you a few attempts to complete the pairing process.

Pair and connect your Bluetooth enabled headset

Press MENU on the phone when it is not in use.

1. Press or to scroll to Bluetooth, and

2. then press SELECT.

Press or to scroll to Add BT headset,

3. and then press SELECT. The screen displays Search headset...

4. Set your headset to discoverable mode. Once your handset ﬁnds your headset, press SELECT.

Enter the PIN of your headset if required.

• The PIN for most Bluetooth devices is 0000 (refer to the user’s manual of your headset), and then press SELECT.

When the headset is successfully paired and connected to the telephone base, the 2 icon displays. The CELL 2/HEADSET light turns on.

VTech Connect to CellTM application

This application helps you integrate your Android phones with your DS6621.

For more information and application download, scan the QR code on the right, or go to

http://www.vtechphones.com/app_connect_to_cell.

Download contacts from your Bluetooth cell phone

Press MENU when the phone is not in use.

1. Scroll to Bluetooth, and then press SELECT.

2. Scroll to Download PB, and then press

3. SELECT.

Scroll to select the desired cell phone, and

4. then press SELECT.

For cer tain cell phones, you may need to press a

•

key on your cell phone to conﬁrm the phonebook download.

The performance of phonebook download feature

•

depends on the compatibility of your Bluetooth cell phone. Refer to the user’s manual of your cell phone for more information about how that device uses Bluetooth connectivity.

Certain cell phones do not support SIM card

•

download. If this is the case, transfer the contacts from your SIM card to your cell phone memory ﬁrst. Then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.

For Android cell phones, you may also

•

download your cell phone contacts to your DS6621 via the VTech Contact Share application. Scan the QR code on the right, or go to www.vtechphones.com/apps/contact_share for application download.

Using the handset menu

Press MENU when the phone is not in use.

Press

until the screen displays the

desired feature menu. Press SELECT to enter that menu.

To return to the previous menu, press CANCEL.

• To return to idle mode, press and hold CANCEL.

•

Configure your telephone

Set language

The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

Press MENU when the handset is not in use.

Scroll to Settings, and then press

SELECT twice. Scroll to choose English, Français or

Español. Press SELECT to save.

Set date and time

Make sure you set the date and time including the

• year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.

Press MENU when the handset is not in use.

Scroll to Set date/time, and then press

SELECT. Use the dialing keys (0-9) to enter the

month (MM), date (DD) and year (YY). Then press SELECT.

4. Use the dialing keys (0-9) to enter the hour

(HH) and minute (MM). Then press or to choose AM or PM.

5. Press SELECT to save.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call.

During a call, press .

Use the dialing keys to enter the relevant

number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.

Telephone operation

Handset control key panel:

Make a home call

Press /HOME or , and then dial the

• telephone number.

-OR-

Enter the telephone number on the handset

• or base, and then press /HOME or to dial.

Make a cell call

Press /CELL on the handset or base.

• Enter the telephone number, and then press

/CELL to dial.

-OR-

Enter the telephone number on the handset

• or base, and then press /CELLto dial.

After ﬁrst pressing /CELL, you may need to

•

choose a cell device. Scroll to select the desired cell device when necessary, and then press SELECT.

While using the cell line, place your cell phone

•

closer to the base, and make sure that there are no physical obstacles between the base and the cell phone, such as large furniture or thick walls.

Answer a home/cell call

Press /HOME, /CELL, , or any dialing

• key.

End a home/cell call

Press OFF on the handset, or put the handset

• to the base or charger.

Speakerphone

During a call, press on the handset to switch

• between speakerphone and normal handset use.

Volume

During a call, press /VOLUME/ on the

• handset to adjust the listening volume.

The handset earpiece volume setting and speakerphone volume setting are independent.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

During a call, press MUTE on the handset or

telephone base. The screen displays Muted. Press MUTE again to resume the

conversation. The screen displays

Microphone ON.

Call waiting

When you subscribe to call waiting service from your telephone service provider, you hear an

alert tone if there is an incoming call while you are on another call.

Call waiting on the home line:

Press FLASH to put the current call on hold

• and take the new call.

Press FLASH to switch back and forth

• between calls.

Call waiting on the cell line:

Press /CELL 1 or /CELL 2, to put the

• current call on hold and take the new call.

Press /CELL 1 or /CELL 2 to switch

• back and forth between calls.

Find handset

Use this feature to ﬁnd all system handsets.

To start paging:

Press /FIND HANDSET on the telephone

• base. All idle handsets ring and display **

Paging **.

To end paging:

Press /FIND HANDSET again on the

• telephone base.

-OR-

Press /HOME, /CELL, , CANCEL, or

• any dialing key on the handset.

-OR-

Place the handset in the telephone base or

• charger.

Do not press and hold /FIND HANDSET for more than four seconds. It may lead to handset deregistration.

Join a call in progress

You can use up to two system handsets at a time on a home line call. You can buy additional expansion handsets (DS6600) for this telephone base. You can register up to ﬁve handsets to the telephone base.

When a handset is on a home call, press

•

/HOME or on another handset to join the

call. Press OFF to exit the call. The call continues

• until all handsets hang up.

Intercom

Use the intercom features for conversations between two devices.

Press MENU on your handset when not in

use.

Press

to scroll to Intercom, and then press SELECT. Use the dialing keys to enter a destination device number.

NOTE

To answer the intercom call, press /HOME,

NOTE

3. /CELL, , or any dialing key on the

destination handset. To end the intercom call, press OFF or place

the handset back in the telephone base or charger.

Transfer a call

While on an outside call, you can use the intercom feature to transfer the call from one handset to another.

Press MENU on your handset during a call.

Press

to scroll to Intercom, and then press SELECT. The current call is put on hold. Use the dialing keys to enter a destination device number.

To answer the intercom call, press /HOME,

3. /CELL, , or any dialing key on the

destination handset. You can now have a private conservation before transferring the call.

To transfer the call, press OFF on the

initiating handset or place the initiating handset back in the telephone base or charger.

To end the call, press OFF on the

destination handset or place the destination handset back in the telephone base or charger.

Answer an incoming call during an intercom call

If you receive an incoming call during an intercom call, there is an alert tone.

To answer a home call, press /HOME. The

•

intercom call ends automatically. To end the intercom call without answering

•

the outside call, press OFF. The intercom call ends and the telephone continues to ring.

To answer a cell call, press OFF to end the

•

intercom call. The telephone continues to ring. Then press /CELL.

Redial list

Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

Review the redial list

Press REDIAL when the handset is not in use.

Press , , or REDIAL repeatedly until the

desired entry displays.

Dial a redial list entry

Press /HOME, /CELL, or to dial.

•

Delete a redial list entry

When the desired redial entry displays, press

DELETE.

Phonebook

The phonebook can store up to 1000 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Add a phonebook entry

Press MENU when the phone is not in use.

1. Scroll to Phonebook then press SELECT.

2. Press SELECT again to choose Add new

3. entry.

Enter the number.

Use the dialing keys to enter the number

• (up to 30 digits).

5. Press SELECT to move to the name.

6. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key.

7. Press SELECT to save.

While entering numbers and names, you can:

Press DELETE to erase a digit or character.

•

Press and hold DELETE to erase the entire

•

entry. Press or to move the cursor to the left

•

or right. Press and hold PAUSE to insert a dialing

•

pause (for entering phone numbers only). Press 0 to add a space (for entering names

•

only). Press to add ( appears) or to add

•

# ( appears) only)

Review the phonebook

Entries are sorted alphabetically.

Press when the phone is not in use.

1. Scroll to browse through the phonebook, or

2. use the dialing keys to start a name search (you can enter up to 3 characters for the search).

When the desired entry appears, press

or to dial.

(for entering phone numbers

Delete a phonebook entry

When the desired entry displays, press

1. DELETE.

When the screen displays Delete entry?,

2. press SELECT.

Delete all phonebook entries:

Press MENU when the phone is not in use.

1. Scroll to Phonebook, and then press SELECT.

2. Scroll to Delete all, and then press SELECT

3. When the screen displays Delete all?, press

SELECT.

Edit a phonebook entry

When the desired entry displays, press

1. SELECT.

Use the dialing keys to edit the number, and

2. then press SELECT.

Use the dialing keys to edit the name, and

3. then press SELECT to save.

Dial a phonebook entry

When the desired entry appears, press

•

or to dial.

Caller ID

If you subscribe to caller ID service, information about each caller appears after the ﬁrst or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.

If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the ﬁrst 15 characters are shown and saved in the caller ID log.

Review a caller ID log entry

Press CID when the phone is not in use.

1. Scroll to browse through the caller ID log.

2. When the desired entry appears:

Press repeatedly to show different

• dialing options.

Press 1 repeatedly if you need to add or

• remove 1 in front of the phone number.

Press or to dial the displayed number.

Dial a caller ID log entry

When the desired entry appears, press

• or to dial.

Save a caller ID log entry to the phonebook

When the desired caller ID log entry

1. displays, press SELECT.

2. Scroll to To Phonebook then press SELECT.

3. Use the dialing keys to modify the number, and then press SELECT.

4. Use the dialing keys to modify the name, and then press SELECT to save.

Delete a caller ID log entry

When the desired caller ID log entry displays,

•

press DELETE.

Delete all caller ID log entries

Press MENU when the phone is not in

•

use. Scroll to Caller ID log and then press

SELECT. Scroll to Delete all and then press SELECT twice.

Call block

If you subscribe to caller ID service, you can set the telephone to block unknown calls and certain undesired calls.

The call block list stores up to 20 entries.

Block unknown calls

Press MENU when the phone is not in use.

Scroll to Call block, and then press SELECT.

Scroll to Calls w/o num, and then press

SELECT. Scroll to choose Not block or Block, and

then press SELECT.

Add a call block list entry

1. Press MENU when the phone is not in use.

2. Scroll to Call block, and then press SELECT.

3. Scroll to Block list, and then press SELECT.

4. Scroll to Add new entry, and then press SELECT.

5. Enter the number.

• Use the dialing keys to enter the number (up to 30 digits).

6. Press SELECT to move to the name.

7. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key.

8. Press SELECT to save.

Review call block list

Press MENU when the phone is not in use.

1. Scroll to Call block, and then press

2. SELECT.

Scroll to Block list, and then press

3. SELECT.

Press SELECT to choose Review.

Edit a call block list entry

When the desired entry displays, press

1. SELECT.

Use the dialing keys to edit the number, and

2. then press SELECT.

Use the dialing keys to edit the name, and

3. then press SELECT to save.

Save a caller ID log entry to call block list

1. When the desired caller ID log entry displays, press SELECT.

2. Scroll to To Call block then press SELECT.

3. Use the dialing keys to modify the number, and then press SELECT.

4. Use the dialing keys to modify the name, and then press SELECT to save.

Delete a call block list entry

When the desired call block list entry

•

displays, press DELETE.

Sound settings

Key tone

You can choose from different ringer tones.

Press MENU when the handset is not in use.

1. Scroll to Settings, and then press SELECT.

2. Scroll to choose Key tone, and then press

3. SELECT.

Scroll to choose On or Off, and then press

SELECT to save.

Ringer tone

You can choose from different ringer tones.

Press MENU when the handset is not in use.

1. Scroll to Ringers, and then press SELECT.

2. Scroll to choose Home ringtone or Cell

3. ringtone, and then press SELECT.

Scroll to sample each ringer tone, and then

4. press SELECT to save.

If you turn off the ringer volume, you will not hear ringer tone samples.

Ringer volume (handset)

You can adjust the ringer volume level, or turn the ringer off.

Press MENU when the handset is not in use.

1. Scroll to Ringers, and then press SELECT.

2. Scroll to choose Home volume or Cell

3. volume, and then press SELECT.

Scroll to adjust the volume, and then press

4. SELECT to save.

If the handset ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.

Ringer volume (telephone base)

You can adjust the telephone base volume level by pressing – /VOL/ + on the top of the telephone base when idle.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.

Press OFF or MUTE on the handset. The

•

handset displays .

About answering system and voicemail service

For message recording, your telephone has a built-in answering system, and it also support voicemail service offered by your telephone service provider (subscription is required, and fee may apply).

The main differences between them are as follows:

Category

Storage

Built-in answering

system

Messages are stored in the telephone base.

Your messages will not be deleted automatically.

You have to delete your messages manually.

Voicemail from

telephone service

Messages are stored in a server or system provided by your telephone service.

Your messages may be automatically deleted after a period of time.

Contact your telephone service provider for more details.

Method to retrieve messages

When you received new messages, handset displays XX new messages and the message window on the telephone base ﬂashes.

To retrieve messages, usually there are two ways:

Press a button

• on the telephone base; or

Access remotely

• with an access code.

Telephone base control key panel:

When you received new messages, the handset displays and New voicemail.

To retrieve messages, you need an access number and/or a passcode provided by your telephone service provider.

Set your built-in answering system

Your answering system has various features, read below for the basic settings.

The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 23 minutes. The actual recording time depends on individual message characteristics.

Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, to access remotely, and to control the recording time.

Turn the answering system on or off

The answering system must be turned on to answer and record messages.

To turn on or off with the telephone base:

Press /ANS ON on the telephone base to turn

• the built-in answering system on or off.

To turn on or off with the handset:

Press MENU when the phone is not in use.

1. Scroll to highlight Answering sys, and then

2. press SELECT.

Scroll to highlight Answer on/off, and then

3. press SELECT.

Scroll to highlight On or Off, and then press

SELECT to save. You hear a conﬁrmation tone.

Default announcement

The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.

Record your own announcement

The announcement can be up to 90 seconds in length.

Press MENU when the phone is not in use.

Scroll to Answering sys and then press

SELECT twice. The handset announces, “Announcement,

press play or press record.”

Press 7 to record. The handset announces,

“Record after the tone. Press STOP when you are done.” After the tone, speak towards the

handset microphone. Then, press 5 when done.

Play the announcement

Press MENU when the phone is not in use.

1. Scroll to Answering sys and then press

2. SELECT twice.

The handset announces, “Announcement,

press play or press record.”

Press 2 to play the announcement.

Delete the announcement

Press MENU when the phone is not in use.

1. Scroll to Answering sys and then press

2. SELECT twice.

The handset announces, “Announcement,

press play or press record.”

Press 3 to delete your own recorded

4. announcement.

Set number of rings

You can set the answering system to answer an incoming call after 2, 3, 4, 5 or 6 rings; or toll saver. If you choose toll saver, the answering system answers a call after 2 rings when you have new messages, or after 4 rings when you have no new messages.

Press MENU when the phone is not in use.

1. Scroll to Answering sys then press SELECT.

2. Scroll to Ans sys setup then press SELECT.

3. Scroll to # of rings then press SELECT.

Press

to choose 2, 3, 4, 5, 6 or Toll

saver. press SELECT to save and you hear a

6. conﬁrmation tone.

Message alert tone

When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off.

Press MENU when the phone is not in use.

1. Scroll to Answering sys then press SELECT.

2. Scroll to Ans sys setup then press SELECT.

3. Scroll to Msg alert tone then press SELECT.

4. Press

5. Press SELECT to save and you hear a

to choose On or Off.

conﬁrmation tone.

Voice guide

This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.

Press MENU when the phone is not in use.

1. Scroll to scroll to Answering sys, and then

2. press SELECT.

Scroll to highlight Voice guide, and then

3. press SELECT. You hear the voice prompt “Hello! This voice guide will assist you with

the basic setup of your answering system.”

Setup your answering system by inputting

4. designated numbers as instructed in the voice guide.

Use your built-in answering system

New message indication

When there are new answering system messages, The handset displays XX new messages and the message window on the telephone base ﬂashes.

Message playback

To playback messages at the telephone base:

Press /PLAY when the phone is not in use.

•

Options during playback:

Press – /VOL/ + to adjust the speaker volume.

• Press /SKIP to skip to the next message.

• Press /REPEAT to repeat the message

• currently playing. Press /REPEAT twice to listen to the previous message.

Press X/DELETE to delete the playing

• message. The system advances to the next message.

Press /STOP to stop.

•

To playback messages at the handset:

Press MENU to choose Play messages.

• Press SELECT.

Options during playback:

Press VOLUME/ or VOLUME/ to adjust

• the message playback volume.

Press 6 to skip to the next message.

• Press 4 to repeat the message. Press 4

• during the time and day announcement to hear the previous message.

Press 3 to delete the playing message.

• Press OFF to stop the playback.

• Press to switch between speakerphone

• mode and handset mode.

Delete all old messages at the telephone base

To delete all old messages at the telephone base:

Press X/DELETE twice when the phone is not in use.

To delete all old messages on a handset:

Press MENU when the phone is not in use.

1. Scroll to Answering sys, and then press

2. SELECT.

Scroll to Delete all old, and then press

SELECT twice. You hear a conﬁrmation tone.

Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can use this preset code, or set your own.

Dial your telephone number from any

1. touch-tone telephone.

When the system plays your announcement,

2. enter the two-digit security code.

You can enter one of the following remote

3. commands.

Command Description

Play all messages.

Play new messages.

Delete the current message (during playback).

Delete all old messages.

Repeat the current message (during playback).

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record a new announcement.

End the call.

Turn the answering system on or off.

Hang up or press 8 to end the call.

Remote access code

A two-digit security code is required to access the answering system remotely from any touchtone telephone. The preset code is 19. You can set the code from 00 to 99.

Press MENU when the phone is not in use.

1. Scroll to Answering sys then press SELECT.

2. Scroll to Ans sys setup then press SELECT.

3. Scroll to Remote code, and then press

4. SELECT.

Use the dialing keys to enter a two-digit number.

-OR- Scroll to a desired two-digit number.

Press SELECT to save and you hear a

6. conﬁrmation tone.

Use the built-in answering system and voicemail service

You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.

If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Retrieve voicemail from telephone service

Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail

When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to conﬁgure the voicemail settings and listen to messages.

Turn off the new voicemail indicators

If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.

This feature turns off the indicators only, it does not delete your voicemail messages.

Press MENU when the handset is not in use.

1. Scroll to Settings, and then press SELECT.

2. Scroll to Clr voicemail, and then press

SELECT.

Expand your telephone system

Add and register a handset

You can add new cordless handsets (DS6600), DECT 6.0 cordless headset or speakerphone to your telephone system (purchased separately).

Visit www.vtechphones.com for a list of compatible devices. Your telephone system supports a maximum of ﬁve devices.

Additional devices registered to the telephone system are assigned numbers in the sequential order. Register each device with the telephone base before use.

When ﬁrst purchased and properly charged, each expansion handset shows To register

HS... and ...see manual alternately. Charge the

handset before registering it to the telephone base.

To register a DECT 6.0 cordless headset or speakerphone to this telephone system, please refer to the user’s manual of the respective product for more details. To register a cordless handset, see below.

To register a handset:

Place the new or non-registered handset

•

in the telephone base. The handset shows Registering...

Do not place the handset

in the charger.

The handset shows Registered and you hear a beep when the registration process completes. The registration process takes about 90 seconds to complete.

Deregister all devices

To replace a handset or reassign the designated handset number of a registered handset, you must deregister all devices and then individually register each handset.

To deregister all devices:

Press and hold /FIND HANDSET on the

1. telephone base for about 10 seconds until the IN USE light on the telephone base ﬂashes.

Immediately press /FIND HANDSET again.

All handsets show To register HS... and ...see

manual alternately when the deregistration

process completes. The deregistration process takes about 10 seconds to complete.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

General product care

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.

Frequently asked questions

The following are the questions most frequently asked about the cordless telephone. If you cannot ﬁnd the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to

www.vtechcanada.com or call 1 (800) 267-7377.

My telephone does not work at all.

The display shows No line. I cannot hear the dial tone.

I cannot add and connect my cell phone or headset to the telephone base.

The cell phone reception in my house is poor and I cannot connect it to my DS6621.

Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.

Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.

If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.

You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.

Make sure you have cellular coverage and the Bluetooth function of your cell phone or headset is turned on. See the user’s manual of your cell phone or headset for more information.

Make sure that the telephone base is in discoverable mode.

Carefully follow the pairing instructions in this manual. Make sure that your Bluetooth cell phone or headset is not connected to any other Bluetooth device, and is connected to the telephone base and active on the device list.

Turn off your cell phone or headset, and then turn it on again.

If there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6621 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.

The answering system does not record messages.

The answering system does not announce the correct day of the week for recorded messages time stamp.

The messages on the answering system are incomplete.

I accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.

Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base.

When the answering machine memory is full, it does not record new messages until some old messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider.

Make sure you have set the date and time. See Configure your telephone section.

If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.

If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.

While the handset is not in use, press MENU and then enter

364 to change the handset

LCD language back to English.

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you” ) that the Product and all accessories provided in the sales package ( “Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse,

1. accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, ﬁre, water or other liquid intrusion; or

Product that has been damaged due to repair,

2. alteration or modiﬁcation by anyone other than an authorized service representative of VTech; or

Product to the extent that the problem experienced

3. is caused by signal conditions, network reliability, or cable or antenna systems; or

Product to the extent that the problem is caused

4. by use with non-VTech accessories; or

Product whose warranty/quality stickers, product

5. serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

Product purchased, used, serviced, or shipped for

6. repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

Product returned without a valid proof of purchase

7. (see item 2 on the next page); or

Charges for installation or set up, adjustment

8. of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents

1. including the Product to the VTech service location along with a description of the malfunction or difﬁculty; and

Include a “valid proof of purchase” (sales receipt)

2. identifying the Product purchased (Product model) and the date of purchase or receipt; and

Provide your name, complete and correct mailing

3. address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modiﬁcations to this limited warranty and you should not rely on any such modiﬁcation.

State/Provincial Law Rights: This warranty gives you speciﬁc legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of ﬁtness for a particular purpose and merchantability (an unwritten warranty that the Product is ﬁt for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how

long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost proﬁts or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

Technical specifications

Transmit frequency

Channels DECT: 5

Nominal effective range

Power requirements

Memory Phonebook:

DECT frequency: 1921.536-1928.448 MHz Bluetooth frequency: 2402.000-2480.000 MHz

Bluetooth: 79

Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use.

Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA

1000 memory locations (shared between home and cell lines); up to 30 digits and 15 characters

Caller ID log: 50 memory locations; up to 24 digits and 15 characters