on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 65 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR
efciency guidelines.
®
label indicating it meets the latest energy
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc.
and any use of such marks by VTech Holdings Limited is under license.
VTech Holdings Limited is a member of Bluetooth SIG, Inc.
Other trademarks and trade names are those of their respective owners.
Table of contents
Getting started ............................1
Parts checklist ....................................1
Index ..........................................74
ii
Getting started
Parts checklist
Your telephone package contains the following items. Save your sales receipt and
original packaging in case it is necessary to ship your telephone for warranty service.
Battery compartment cover
(1 for DS6511/DS6511-15/
DS6511-16)
(2 for DS6511-2)
(3 for DS6511-3)
(4 for DS6511-4A)
Wall mount bracket
Charger and charger adapter
(1 for DS6511-2)
(2 for DS6511-3)
(3 for DS6511-4A)
Telephone line cord
Battery
(1 for DS6511/DS6511-15/
DS6511-16)
(2 for DS6511-2)
(3 for DS6511-3)
(4 for DS6511-4A)
Telephone base
Abridged user’s manual
Abridged user’s manual
Handset
(1 for DS6511/DS6511-15/
DS6511-16)
(2 for DS6511-2)
(3 for DS6511-3)
(4 for DS6511-4A)
Telephone base adapter
Bluetooth
quick start guide
Bluetooth quick start guide
To purchase replacement batteries or power adapters, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
1
Getting started
Telephone base and charger installation
Install the telephone base and handset charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL filter between the telephone line cord
and the telephone wall jack. The filter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL filters.
Electrical outlet
not controlled by
a wall switch
Telephone base
power adapter
Telephone wall jack
A DSL lter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL lter must
be plugged into the
telephone wall jack.
Telephone line cord
Electrical outlet
not controlled by
a wall switch
Charger
adapter
Telephone base
Even if you do not subscribe to any conventional telephone service, you can still use the cell
line alone without plugging in a telephone line cord.
Charger
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, plug the telephone line cord into the modem/router/terminal adapter
provided by your cable/VoIP service provider. Contact your cable/VoIP service
provider if you have any difficulties in installation.
2
Getting started
Handset battery installation
Install the battery as shown below.
Plug the battery connector securely
1.Place the battery with the label
into the socket inside the handset
battery compartment, matching the
orientation of the engraved label.
Align the cover flat against the
3.Charge the handset by placing it
battery compartment, then slide it
towards the center of the handset
until it clicks into place.
2.
THIS SIDE UP facing up and
the wires inside the battery
compartment.
4.
in the telephone base or handset
charger. The CHARGE light is on
when the handset is charging.
CHARGE light
remains on
when charging.
IMPORTANT:
Check for a dial tone by pressing /HOME. If you hear a dial tone, the installation
is successful.
If you do not hear a dial tone:
Make sure the installation procedures described above are properly done.
•
It may be a wiring problem. If you have changed your telephone service
•
to digital service from a cable company or a VoIP service provider, the
telephone line may need to be rewired to allow all existing telephone jacks to
work. Refer to Rewiring of telephone line for cable/VoIP service users on
page 8 for more information.
If the handset will not be used for a long time, disconnect and remove the battery
•
to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com
•
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial
1 (800) 267-7377.
3
Getting started
Handset battery charging
Once you have installed the battery, the screen indicates the battery status (see
the table below). If necessary, place the handset in the telephone base or handset
charger to charge the battery. For best performance, keep the handset in the
telephone base or handset charger when not in use. The battery is fully charged
after 12 hours of continuous charging. See the table on page 53 for battery
operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to
use the telephone for a short time. When the battery is low, the handset displays
Low battery along with a flashingicon. If you are on a call in low battery mode,
the handset plays short beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicatorsBattery statusAction
The screen is blank, or
displays Put in charger and
flashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(about 30 minutes).
The screen displays
Low battery and flashes.
The screen displays
HANDSET X.
If you place the handset in the telephone base or handset charger without installing
a battery, the screen displays NO BATTERY.
The battery has enough
charge to be used for a
short time.
The battery is charged.To keep the battery charged,
Charge without interruption
(about 30 minutes).
place it in the telephone
base or handset charger
when not in use.
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date and time on page 21.
To skip setting, press CANCEL.
Date: MM/DD/YY
ECO
4
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard dualstud telephone wall mounting plate. If you do not have this mounting plate, you
can purchase one from many hardware or consumer electronics retailers. You may
need a professional to install the mounting plate.
Tabletop to wall mount installation
If you have already installed the telephone for tabletop use, unplug the telephone
1.
line cord from the telephone wall jack, and unplug the telephone base power
adapter from the wall outlet. Remove the telephone line cord and the power
adapter cord from the grooves.
Route the telephone line cord through the rectangular hole on the wall mount
2.
bracket and plug it into the telephone wall jack. Route the power cord out of the
telephone base and plug it into an electrical outlet not controlled by a wall switch.
5
Getting started
Tabletop to wall mount installation
Position the lower portion grooves on the telephone base to the lower portion
3.
tabs (marked B) on the wall mount bracket. Make sure the upper portion grooves
of the telephone base are above the upper portion tabs (marked A) on the wall
mount bracket. Push the telephone base down until it clicks securely in place.
Align the holes on the bracket with the standard wall plate and slide the bracket
4.
down until it locks securely. Bundle the telephone line cord and power adapter
cord neatly with twist ties.
6
Getting started
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie them rst.
1.
Slide the wall mount bracket up and remove it from the wall plate. Unplug the
2.
telephone line cord (or DSL lter) from the wall. Unplug the power adapter from
the power outlet.
Slide the telephone base up and remove it from the wall mount bracket.
3.
See Telephone base and charger installation on page 2.
4.
7
Getting started
Rewiring of telephone line for cable/VoIP service users
If you have changed to cable/VoIP service through a modem/router/terminal adapter
to establish telephone connection, the existing telephone jacks in your home may
no longer work. Your cable/VoIP service provider uses a separate cable connecting
from the main line to the modem installed in your home.
To allow all existing telephone jacks to work, rewiring of the telephone line (as
indicated by the dotted line in the illustration below) may be needed. Rewiring
requires professional installation (fees may apply). Contact your cable/VoIP service
provider for more information.
Conventional
OLD
Main
landline
telephone line jack
NEW
Main cable
line
Modem/Router/
Terminal adapter
8
Getting started
Telephone base layout
1and2
Press to connect the paired cell
•
phone (page 16).
Press and hold to add or replace a
•
cell phone (page 15).
IN USE light
Flashes when there is an incoming call,
•
or another telephone sharing the same
line is in use.
On when the handset is in use.
•
1 and 2 lights
On when the telephone base
•
is paired and connected with
a Bluetooth device (page 15).
Alternates when the telephone
•
base is in discoverable mode.
FIND HANDSET
Press to page all system
•
handsets (page 32).
9
Getting started
Handset layout
CHARGE light
On when the handset is charging in the telephone
•
base or handset charger (page 3).
VOLUME/ / (directory)
Press to review the directory when the phone is not in
•
use (page 38).
Press to increase the listening volume during a call
•
(page 29).
Press to scroll up while in a menu, or in the directory,
•
caller ID log or redial list.
While entering names or numbers, press to move the
•
cursor to the right.
/CELL
Press to make or answer a cell call (page 27).
•
During a cell call, press to answer an incoming cell call
•
when you hear a call waiting alert (page 28).
/HOME/FLASH
Press to make or answer a home call (page 26).
•
During a call, press to answer an incoming home call
•
when you receive a call waiting alert (page 26).
1
While reviewing a caller ID log entry, press repeatedly
•
to add or remove 1 in front of the telephone number
before dialing or saving it in the directory (page 46).
Press and hold to set or dial your voicemail number
•
(page 22).
During a call, press to switch to tone dialing if you
•
have pulse service (page 31).
(Speakerphone)
Press to make or answer a call using the handset
•
speakerphone (pages 26 and 27).
During a call, press to switch between the handset
•
speakerphone and the cordless handset (page 29).
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed
•
(page 30).
While entering numbers, press and hold to insert a
•
dialing pause (pages 26, 36 and 37).
10
Getting started
Handset layout
VOLUME/ /CID (caller ID)
Press to review the caller ID log when the phone is
•
not in use (page 45).
Press to decrease the listening volume during a call
•
(page 29).
Press to scroll down while in a menu, or in the
•
directory, caller ID log or redial list.
While entering names or numbers, press to move
•
the cursor to the left.
MENU/SELECT
Press to show the menu (page 18).
•
While in the menu, press to select an item or save
•
an entry or setting.
OFF/CANCEL
During a call, press to hang up (pages 26 and 28).
•
While in a menu, press to return to the previous
•
menu, or press and hold to return to idle mode,
without making changes.
Press to delete digits while predialing (pages 26
•
and 27).
While the phone is ringing, press to silence the
•
ringer temporarily (page 30).
Press and hold to erase the missed call indicator
•
when the phone is not in use (page 45).
Dialing keys
Press to enter numbers or characters.
•
Press to answer an incoming call.
•
Press repeatedly to display other dialing options
•
while reviewing a caller ID log entry (page 46).
Press and hold to set and turn on the quiet mode,
•
or to turn it off (page 20).
MUTE/DELETE
During a call, press to mute the microphone
•
(page 29).
While the phone is ringing, press to silence the
•
ringer temporarily (page 30).
While reviewing the redial list, directory or caller ID
•
log, press to delete an individual entry
(page 30, page 40 and page 48 respectively).
While using the dialing keys, press to delete digits,
•
or press and hold to return to idle mode.
11
Bluetooth
Introducing Bluetooth
Your new DS6511 telephone system with Bluetooth wireless technology has the
following features:
Pair and connect up to a maximum of two cell phones with the telephone base to
•
make and receive cell calls. Only one cell phone can be active on a call at
a time.
Make and receive calls using your cell phone plan while utilizing the ease and
•
comfort of your home telephone system.
Receive phonebook entries from your cell phone.
•
IMPORTANT INFORMATION
Refer to the user's manual of your Bluetooth enabled cell phone for more
•
information about how that device uses Bluetooth connectivity.
Bluetooth wireless technology operates within a short range (a maximum of
•
approximately 30 feet) from the telephone base. Keep connected cell phones
within this range. For optimal performance, keep your cell phone within 15 feet
of the telephone base while using the DS6511 cell line.
If your cell phone has poor reception in your home, the DS6511 cannot improve the
•
reception. However, if there is a location in your house with better reception, you
can leave your cell phone at that location while using the DS6511 cell line.
If you experience poor sound quality, place your cell phone closer to the DS6511
•
to ensure strong Bluetooth signal strength. Make sure there are no physical
obstacles between the DS6511 and the cell phone, such as large furniture or
thick walls.
Less than 15 feet for
optimal performance
DS6511Cellular signal
12
Bluetooth
IMPORTANT INFORMATION
Charge your cell phone while it is connected to the telephone base. Your cell
•
phone's battery will discharge faster while it is connected to the telephone base
via Bluetooth wireless technology.
Monitor your cell phone's usage because minutes are deducted from your
•
cellular plan for the duration of all cell calls.
Refer to Bluetooth setup (page 15) to learn how to set up and manage your
Bluetooth enabled devices. Refer to Telephone operation (page 26) on how
to operate your Bluetooth devices with your new DS6511 telephone system
with Bluetooth wireless technology. Refer to Troubleshooting (page 56) if you
experience difculty using the telephone system.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use
of such marks by VTech Holdings Limited is under license.
VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and
trade names are those of their respective owners.
13
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar
with using your Bluetooth enabled cell phone and your new DS6511
telephone system.
Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone.
Cell line - the telephone line associated with your cell phone service. On your
DS6511 handset, press /CELL to use the cell line.
Connected - when you pair a Bluetooth cell phone to the DS6511, it is
connected. When a cell phone is connected, 1 and/or 2 displays after on the
handset and the 1 and/or 2 light on the telephone base is on. If a cell phone
loses its connection to the telephone base, it must be reconnected before you can
use the cell phone with the DS6511.
Disconnected - when a cell phone is disconnected, the on the handset no
longer displays and the 1/ 2 light on the telephone base is off.
Discoverable mode - before a Bluetooth enabled device can be paired, it must be
set to this mode. When pairing your cell phone, the telephone base will be set to
this mode. Depending on the manufacturer, this mode is sometimes referred to as
Find Me or Visibility.
Home line - your conventional telephone land line. On your DS6511 handset, press
/HOME/FLASH to use the home line.
Paired device - once a Bluetooth enabled cell phone has been paired with the
telephone base, it appears on the cell devices list. A maximum of two cell phones
can be paired with the telephone base.
Pairing - this refers to the process of Bluetooth enabled cell phone registering
device information with each other. The telephone base must be paired with
the Bluetooth enabled cell phone before it can be used. Depending on the
manufacturer, this is also referred to as Bonding.
automatically
PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth
devices. PIN information must be exchanged between Bluetooth devices before
they can be used. This is also known as a Passkey or Passcode.
14
Bluetooth
Bluetooth setup
To use a Bluetooth enabled cell phone with your DS6511, you must rst pair and
connect it with the telephone base. All DS6511 handsets can be used to make or
answer on the cell phone line.
Bluetooth wireless technology operates within a short range (30 feet). When you
pair a Bluetooth cell phone to the telephone base, move closer to the telephone
base to maintain sufcient signal strength. For optimal performance, keep your cell
phone within 15 feet of the telephone base while using the cell line.
Add a cell phone
Before you begin, make sure that you have cellular coverage and your Bluetooth
enabled cell phone is not connected to any other Bluetooth devices. Refer to your
cell phone user's manual to learn how to search for or add new Bluetooth devices.
All paired cell phones are shown on the cell devices list.
Once you have paired and connected a device with the telephone base, you do not
need to repeat the procedure again unless you want to replace the existing paired
cell phone with a new one.
To pair and connect a cell phone:
Press and hold 1/ 2 on the telephone base for about
1.
four seconds. The 1/ 2 light blinks.
If there is already a cell phone in the slot, the existing
•
cell phone will be erased from cell devices list.
Turn on the Bluetooth feature of your cell phone. Once
2.
your cell phone nds your VTech phone (VTech DS6511),
press the appropriate key on your cell phone to continue
the pairing process.
Your cell phone may prompt you to enter the PIN of the telephone base. The
•
default PIN of the telephone base is 0000.
All cell phones that are connected to the telephone base are disconnected
•
temporarily until the pairing process is completed.
When the cell phone is successfully paired and connected
3.
to the telephone base, the corresponding status icon (1/2)
displays and the corresponding device light ( 1/ 2) turns on.
If you have trouble pairing your cell phone, it may not
be compatible with your DS6511. Check the Bluetooth
compatibility list at www.vtechphones.com.
HANDSET 1
ECO
10:01
1
2
AM
01/02
The pairing process may take up to one minute. If the pairing process fails,
•
try again.
The steps for the pairing process may vary for different cell phones. If this
•
happens, follow the prompts on your cell phone and your DS6511 to complete the
pairing process.
15
Bluetooth
Auto connection
A cell phone may be disconnected from the telephone base when:
The Bluetooth feature of your connected cell phone is turned off.
•
The power of your cell phone is turned off.
•
Your cell phone is not within range of the telephone base.
•
When the Bluetooth feature or power on the cell phone is turned on, or it moves
within range of the base, the base will try to reconnect to the cell phone. If you
disconnect the cell phone from the cell devices list, the base will not attempt to
reconnect unless your cell phone is moved out of range and back in range again.
Connect a paired cell phone
If you need to connect your paired cell phone to the
telephone base manually:
Press 1/ 2 on the telephone base when it is not in
1.
use. The 1/ 2 light blinks.
When the cell phone is connected to the telephone base,
2.
the corresponding status icon (1/2) displays and the
corresponding device light ( 1/ 2) turns on.
Disconnect a paired cell phone
If you need to disconnect a paired cell phone from the telephone base, refer to your
cell phone user’s manual for instructions to disconnect a Bluetooth device.
If you press and hold 1/ 2 on the telephone base, the existing paired cell phone
in that slot will be erased. See Add a cell phone (page 15) on how to pair and
connect a new cell phone.
Review the cell devices list
Press MENU on the handset when it is not in use.
1.
Press or to highlight Bluetooth, then press SELECT.
2.
Press or to highlight Cell devices, then press SELECT.
3.
16
Bluetooth
Download directory
You can download up to 200 directories (phonebooks) to your DS6511 telephone
system via Bluetooth wireless technology. Each downloaded directory are stored in
the handset directory with up to 24 digits for each phone number and 15 characters
for each name.
Before downloading the directory, make sure the cell phone is paired and connected
to the DS6511. Make sure the handset battery is charged for at least 10 minutes.
Place your cell phone next to the telephone base while downloading.
To download a cell phone directory:
Press MENU on the phone when it is not in use.
1.
Press or to highlight Bluetooth, then press SELECT.
2.
Press or to highlight Download dir, then press SELECT.
3.
The handset displays Select a device briey.
If there is no cell phone paired to the system, the
•
handset displays Pair cell rst and then returns to the
previous menu.
Press or to highlight a desired device when necessary,
4.
then press SELECT.
If the selected device is not available, the handset displays
•
DX not avail and then returns to the previous menu.
During the download, the handset ashes Downloading...
All other idle system handsets display Downloading...
When the downloading process completes or when the
5.
memory is full, the handset displays Entries added: XXX.
Then the handset returns to the Bluetooth menu.
Certain cell phones do not support SIM card download. If this
•
is the case, try transferring the contacts from your SIM card
to your cell phone memory first, then download from your
cell phone memory. For more information on how to transfer
contacts from your SIM card to your cell phone memory, see
the user’s manual of your cell phone.
When downloading the directory from your Bluetooth enabled
•
cell phone, some data may not transfer. For example, if you
have home, mobile and work numbers for a particular contact,
the three categories may not transfer to your DS6511.
For certain cell phones, you may need to press a key on your
•
cell phone to confirm the directory download.
For Android and Blackberry cell phones, you may also download your
•
cell phone directory to your DS6511 via the VTech Contact Share
application. Go to www.vtechphones.com/apps/contact_share for
application download.
Bluetooth
1
ECO
2
Download dir
1
ECO
2
D1:Cell Phone A
1
ECO
2
Downloading...
8
1
ECO
2
Entries added:
118
1
ECO
2
17
Telephone settings
Using the menu
You can use a cordless handset to change the telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode.
To enter the handset menu:
Press MENU when the phone is not in use.
1.
Press or until the screen displays the desired
2.
feature menu.
Press SELECT to enter that menu.
3.
To return to the previous menu, press CANCEL on
•
the handset.
To return to idle mode, press and hold CANCEL on the handset.
•
18
Telephone settings
Ringer volume
You can set the ringer volume or turn the ringer off on each
handset. When the ringer is off, appears on the screen.
Press MENU when the handset is not in use.
1.
Press or to highlight Ringers, then press SELECT.
2.
Press or to select Home volume or Cell volume, then
3.
press SELECT.
Press or to sample each volume level.
4.
Press SELECT to save your selection. Then the handset
5.
returns to the previous menu. You hear a conrmation tone.
The ringer volume also determines the ringer volume for
intercom calls. If the ringer volume is set to off, that handset is
silenced for all incoming calls except paging tone.
Ringer tone
You can choose from different ringer tones for each handset.
Press MENU when the handset is not in use.
1.
Press or to highlight Ringers, then press SELECT.
2.
Press or to highlight Home ringtone or Cell ringtone,
3.
then press SELECT.
Press or to sample each ringer tone.
4.
Press SELECT to save your selection. Then the handset
5.
returns to the previous menu. You hear a conrmation tone.
If you turn off the ringer volume, you will not hear ringer
tone samples.
Ringers
ECO
Home volume
ECO
Volume:
ECO
Home ringtone
ECO
Tone: 3
ECO
19
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period,
all tones (except paging tone) are muted.
To set the duration and turn on the quiet mode:
Press and hold when the handset is not in use.
1.
The handset displays Quiet: __ hours. Use the dialing keys
2.
(0-9) to enter the duration (1-12).
Press SELECT to conrm. You hear a conrmation tone. The
3.
handset displays Quiet mode on and .
To turn off the quiet mode:
Press and hold to turn off the quiet mode. The handset
displays Quiet mode off briefly and then returns to idle.
If you change the settings of the ringer tone and ringer volume
•
while the quiet mode is on, you can still hear the samples of them.
Quiet: __ hours
[ 1-12 ]
ECO
Quiet: 10 hours
[ 1-12 ]
ECO
Quiet mode on
ECO
AM
10:01
01/02
20
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