VTech DS6421-26, DS6421-3, DS6421-2, DS6421-30, DS6421-4 User Manual

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User’s manual

w w w.v t e chp h one s .c o m

Models: DS6421-2/DS6421-26/ DS6421-3/DS6421-4

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 107 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Telephones identiﬁed with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efﬁciency guidelines.

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Learn about the latest VTech products.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

Table of contents

Getting started ...........................1

Parts checklist ............................. 1

Installation ................................... 2

Telephone base and

charger installation .................. 3

Battery installation ...................... 4

Battery charging .......................... 5

Installation options ...................... 6

Tabletop to wall

mount installation .................... 6

Wall mount to tabletop

installation ................................ 7

Handset layout ............................ 8

Telephone base layout ................ 11

Handset main menu .................... 13

Bluetooth ....................................15

Introducing Bluetooth .................. 15

Glossary of terms ....................... 16

Bluetooth setup ........................... 17

Add a cell phone ......................... 17

Add a headset ............................. 19

Auto connection .......................... 20

Connecting devices ..................... 21

Review the device list .................. 21

Connect/Disconnect an

active device ............................ 21

Remove a device ......................... 22

Rename a device ........................ 23

Replace an active device ............ 24

Bluetooth connection from

idle mode ................................. 24

Download directory ..................... 25

Interruption to directory

download .................................. 27

View the directory download

information ............................... 27

Change PIN ................................. 28

Telephone settings ....................29

Handset settings ........................ 29

Ringers ........................................ 29

Ringer volume ............................. 29

Ringer tone .................................. 30

Set date and time ........................ 31

Settings ....................................... 32

LCD language ............................. 32

Display alerts ............................... 33

CID time synchronization ............ 36

Rename handsets ....................... 36

Key tone ...................................... 37

Dial mode .................................... 37

Caller ID announce ..................... 38

Website ....................................... 39

Home area code .......................... 39

Cell area code ............................. 40

Telephone base settings ............. 41

Answering system settings ......... 41

Telephone operation ..................42

Make, answer or end

a home call .............................. 42

Call waiting on the home line ...... 43

Make, answer or end

a cell call ................................. 44

Call waiting on the cell line .......... 44

Answer a cell call while on

a home call ............................... 45

Cell phone voicemail ................... 45

Answer a home call while on

a cell call .................................. 45

Conference home and

cell calls ................................... 46

Using the home and cell

lines together ........................... 46

Handset speakerphone ............... 47

Volume control ............................ 47

Silence the ringer ........................ 47

Mute ............................................ 47

Temporary tone dialing ............... 48

Hold ............................................. 48

Handset locator ........................... 48

Equalizer ..................................... 49

Transfer a call .............................. 49

Chain dialing ............................... 50

Redial list ..................................... 51

Review the redial list ................... 51

Table of contents

Dial a redial entry ........................ 51

Save a redial entry to

the directory ............................. 52

Delete a redial entry .................... 52

Multiple handset use .................53

Share an outside call................... 53

Intercom ...................................... 53

Answer an incoming call

during an intercom call ............ 54

Transfer a call using intercom .......55

Push-to-talk (PTT) ...................... 56

PTT on/off ................................... 56

PTT to a single handset .............. 57

PTT to multiple handsets ............ 58

Answer a PTT call ....................... 59

Change a one-to-one PTT to

intercom call ............................. 59

End a PTT call ............................. 60

Answer an incoming call

during a PTT call...................... 60

Make an outgoing call

during a PTT call...................... 60

Directory .....................................61

About the directory ...................... 61

Create a new entry in the

home directory ......................... 62

Review the directory ................... 63

3-character

alphabetical search .................. 63

Dial a directory entry ................... 64

Edit a directory entry ................... 64

Edit the type of

a directory entry ....................... 65

Delete a directory entry ............... 65

Remove a downloaded

directory ................................... 65

Speed dial ................................... 66

Assign a speed dial slot .............. 66

Reassign a speed dial slot .......... 66

Dial a speed dial entry ................ 66

Delete a speed dial entry ............ 67

Caller ID .......................................68

About caller ID ............................. 68

Information about caller ID

with call waiting ........................ 68

Caller ID history ........................... 69

Memory match ........................... 69

Review the caller ID log ............. 70

View dialing options .................... 71

Dial a caller ID log entry ............. 71

Save a caller ID log entry

to the directory ......................... 72

Delete from the caller ID log ....... 73

Caller ID log display screen

messages................................. 73

Answering system settings ......74

Answer on/off .............................. 74

Announcement ............................ 75

Play your announcement ............ 75

Record your

own announcement ................. 75

Delete your announcement ......... 76

Answering system setup ............. 77

Call screening ............................. 77

Number of rings ........................... 78

Remote access code .................. 79

Message alert tone ..................... 80

Recording time ............................ 80

Answering system operation ....81

Answering system and

voicemail indicators ................. 81

Using the answering system

and voicemail together............. 81

Message capacity ....................... 82

Voice prompts ............................. 82

Call screening ............................. 82

Call intercept ............................... 82

Temporarily turning off the

message alert tone .................. 83

Message playback ...................... 83

Delete all old messages .............. 85

Record and play memos ............. 85

Table of contents

Message window displays .......... 86

Remote access ........................... 87

Appendix .....................................88

Display screen messages ........... 88

Handset and telephone

base indicators ......................... 93

Expand your

telephone system ..................... 95

Add and register a handset ......... 95

Deregister handsets .................... 96

Troubleshooting ........................... 97

Important safety instructions ....... 107

Battery ......................................... 108

Precautions for users

of implanted

cardiac pacemakers ................. 108

Operating range .......................... 108

Maintenance ................................ 108

About cordless telephones ......... 109

The RBRC® seal .......................... 109

FCC, ACTA and IC regulations ......110

California Energy Commission

battery charging

testing instructions ................... 112

For C-UL compliance only .......... 113

Limited warranty .......................... 116

Technical speciﬁcations .............. 118

Index ............................................119

iii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Quick st art guide

Quick star t guide

Battery compartment covers

(2 for DS6421-2/DS 6421-26) (3 for DS6421-3) (4 for DS6 421-4 )

Bluetoot h quick st art guide

Bluetooth quick start guide

Batteries

(2 for DS6421-2/DS 6421-

26) (3 for DS6421-3) (4 for DS6 421-4 )

User’s manual

Telephone line cord

Wall mount bracket

Telephone base power adapter

Charger and power adapter

(1 f or DS6421-2/ DS6421-26 ) (2 for DS6421-3) (3 for DS6421-4)

To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

Telephone base

Handsets

(2 for DS6421-2/ DS64 21-2 6) (3 for DS6421-3) (4 for DS6 421-4 )

Getting started

Installation

Install the telephone base close to a telephone jack and a power outlet not connected to a wall switch. For optimum range and better reception, place the telephone base in a central and open location.

When using a Bluetooth wireless technology enabled cell phone with this telephone, make sure the cell phone is within 15 feet of the telephone base to maintain a reliable connection between the cell phone and telephone base.

This product may be shipped with protective stickers covering the handsets and telephone base displays. Remove them before use.

Avoid placing the telephone base too close to:

Communication devices such as personal computers, computer routers,

•

television sets, VCRs, wireless routers (wireless broadband, Wi-Fi, or

802.11) or other cordless telephones. Excessive heat sources.

•

Noise sources such as a window with trafﬁc outside, motors, microwave

•

ovens, refrigerators, or ﬂuorescent lighting. Excessive dust sources such as a workshop or garage.

•

Excessive moisture.

•

Extremely low temperature.

•

Mechanical vibration or shock such as on top of a washing machine or

•

work bench.

Getting started

Telephone base and charger installation

Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service

through your telephone line, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.

Electrical outlet not controlled by a wall switch

Telephone wall jack

Telephone base power adapter

•

Telephone line cord

A DSL filter (not included) is required if you have DSL high speed Internet service

Charger

Telephone base

Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Power adapter

Getting started

Battery installation

Install the battery as shown below.

Plug the battery connector securely into the socket inside the handset

battery compartment, matching the color-coded label. Place the battery with the label THIS SIDE UP facing up and the wires

inside the battery compartment. Align the cover ﬂat against the battery compartment, then slide it towards

the center of the handset until it clicks into place. Charge the handset by placing it in the telephone base or charger. The

CHARGE light is on when the handset is charging.

If the handset will not be used for a long time, disconnect and remove the

• battery to prevent possible leakage.

To purchase a replacement battery, visit our website at

• www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

CHARGE light

Getting started

Battery charging

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

For best performance, keep the handset in the telephone base or charger

• when not in use.

The battery is fully charged after 16 hours of continuous charging.

• If you place the handset in the telephone base or the charger

• without plugging in the battery, the screen displays No battery.

Battery indicators Battery status Action

The screen is blank, or shows Place in charger and ﬂashes.

The screen shows Low battery and ﬂashes.

The screen shows HANDSET X.

When it is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*) Seven hours While in speakerphone mode (talking*) Three hours While not in use (standby**) Five days

* Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.

Battery has no or very little charge. The handset cannot be used.

Battery has enough charge to be used for a short time.

Battery is charged. To keep the battery

Charge without interruption until the screen shows HANDSET X (at least 30 minutes).

charged, place it in the telephone base or charger when not in use.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 31. To skip setting, press OFF or BACK.

SET DATE

09/30/09 MM/DD/YY

BACK

SET

Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount yourIf you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.

Tabletop to wall mount installation

Plug one end of the telephone line cord into the TEL LINE jack on the

1. bottom of the telephone base. Plug the small end of the telephone base power adapter into the POWER jack on the bottom of the telephone base.

Position the lower portion grooves on the telephone base to the lower

2. portion tabs (marked B) on the wall mount bracket. Make sure the upper portion grooves of the telephone base are above the upper portion tabs (marked A) on the wall mount bracket. Push the telephone base down until it clicks securely in place.

Route the telephone line cord (or DSL ﬁlter) through the wall mount

3. bracket hole and plug it into the telephone wall jack. Route the power cord out of the bottom of the telephone and plug it into an electrical outlet not controlled by a wall switch.

Align the holes on the bracket with the standard wall plate and slide the

4. bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.

Getting started

Wall mount to tabletop installation

If the telephone line cord and power adapter cord are bundled, untie

1. them ﬁrst.

Slide the black wall mount bracket up and remove it from the wall plate.

2. Unplug the telephone line cord (or DSL ﬁlter) from the wall. Unplug the power adapter from the power outlet.

Slide the telephone base up and remove it from the wall mount bracket.

3. See Telephone base and charger installation on page 3.

Getting started

Handset layout

CHARGE light

On when the handset is charging in the telephone base or charger.

Softkeys (2)

Press to selec t a menu item displayed above the key. While in a menu, press to select an item, or save an entry

or setting.

/CELL

Press to make or answer a cell call (page 44). During a cell call, press to answer an incoming call when

you hear a call waiting alert ( page 44). Flashes quickly when there is an incoming cell call. Flashes slowly when a cell c all is on hold.

/HOME/FLASH

Press to make or answer a home call (page 42). During a home call, press to answer an incoming call

when you hear a call waiting alert (page 4 3). Flashes quickly when there is an incoming home call. Flashes slowly when a home c all is on hold.

While reviewing a caller ID log entr y, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the director y (page 71).

Press to switch to tone dialing temporarily during a call if you have pulse service (page 48).

Press to toggle the name order when saving a caller ID entry into the directory (page 72).

Press to make or answer a home call using the handset speakerphone (page 42).

During a call, message or announcement playback, press to switch between the speakerphone and the handset (page 47).

REDIAL/PAUSE

Press to review the redial list (page 51). While dialing or entering numbers into the directory,

press and hold to insert a dialing pause (page 62).

During an outside c all, interc om call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 49).

Getting started

Handset layout (continued)

VOL/ /

While in a menu, press to scroll up. During a call or message playback, press to increase the

listening volume (page 47 or page 84). When the handset is not in use, press to enter the

directory (page 63). When entering numbers and names in the directory, press

to move the cursor to the lef t.

MUTE/DELETE

While on a call, press to mute the microphone (page 47). While reviewing the caller ID log, directory or redial list, press

to delete an individual entry (page 73, page 65 and page 52 respectively).

Press to delete digits when predialing (page 42). While entering or edit ing a direc tory entry, press to erase

a digit or character. While the handset is ringing, press to silence the ringer

temporarily. During message or announcement playback, press to

delete a message or announcement.

OFF/CANCEL

During a call, press to hang up (page 42 and page 44). While the handset is ringing, press to silence the ringer

temporarily (page 47). Press and hold while the telephone is not in use to erase the

displayed messages (X X Missed calls and Download fail). While in a menu, press to exit without making changes or press and hold to return to idle mode.

VOL/ /CID

While in a menu, press to scroll down. During a call or message playback, press to decrease the

listening volume (page 47 or page 84). When the handset is not in use, press to review the caller

ID log (page 70). When entering numbers and names in the directory, press

to move the cursor to the right.

# (pound key)

While reviewing a caller ID log entry or a directory entry, press repeatedly to show other dialing options (page 71 and page 64 respectively).

Getting started

Handset layout (continued)

PUSH TO TALK (PTT)

Press to begin a one-to-one or one-to-group broadcast (page 57 and page 58).

Press and hold to broadcast to a group of handsets when the handset is not in use (page 58).

Getting started

Telephone base layout

REPEAT/

Press to repeat a message or press twice to play the previous message (page 83).

/FIND HANDSET

Press to page all system handsets (page 48).

/ANS ON/OFF

Press to turn the answering system on or off (page 74).

DELETE/X

Press to delete the message currently playing (page 83).

When the phone is not in use, press twice to delete all previously reviewed messages (page 85).

SKIP/

Press to skip to the next message (page 83).

PLAY/STOP/

Press to play messages (page 83).

Press to stop message playback (page 83).

Getting started

Telephone base layout (continued)

D1/D2 lights

On when the telephone base is paired and connected with a Bluetooth device.

Flashes when there is an incoming cell call. Alternate when the telephone base is in

discoverable mode.

/VOL/

Press to adjust the volume during message playback (page 83).

When the phone is not in use, press to adjust the telephone base ringer volume (page 41).

IN USE light

On when the handset or headset is in use.

Flashes when another telephone sharing the same line is in use or on hold.

Flashes quickly when there is an incoming home call.

Message window

Shows the number of messages and other answering system information (page 86).

Getting started

Handset main menu

To enter the main menu:

Press MENU when the handset is not in use.

1. Press

2. enter that menu.

To return to the previous menu, press OFF/CANCEL. To return to idle mode, press and hold OFF/CANCEL.

to highlight a handset feature menu, then press

SELECT

Play messages - play messages from the answering system.

Play messages

Answe ring sys Directory Caller ID log Intercom

BACK

SELECT

Directory - store and search for names and numbers.

Play messages Answe ring sys

Directory

Caller ID log Intercom

BACK

SELECT

Intercom - make intercom calls to a system handset.

Play messages Answe ring sys Directory Caller ID log

Intercom

BACK

SELECT

Answering sys - record memos and change your answering system settings.

Play messages

Answe ring sys

Directory Caller ID log Intercom

BACK

SELECT

Caller ID log - review the c aller ID history or delete all caller ID log entries.

Play messages Answe ring sys Directory

Caller ID log

Intercom

BACK

SELECT

Bluetooth - set up and manage your Bluetooth enabled devices.

Answe ring sys Directory Caller ID log Intercom

Blu etooth

BACK

SELECT

Getting started

Handset main menu (continued)

Ringers - set up ringers for the home

and cell lines.

Directory Caller ID log Intercom Blu etooth

Ringers

BACK

SELECT

Settings - change your telephone settings.

Intercom Blu etooth Ringers Set date/time

Settings

BACK

SELECT

Set date/time - set up the date and time of your telephone.

Caller ID log Intercom Blu etooth Ringers

Set date/time

BACK

SELECT

Website - displays the VTech website address.

Blu etooth Ringers Set date/time Settings

Website

BACK

SELECT

Bluetooth

Introducing Bluetooth

Your new DS6421 telephone system with Bluetooth wireless technology has the following features:

Pair up to four Bluetooth enabled devices (cell phones or headsets) with

• the telephone base.

Connect a maximum of two cell phones to make and receive cell calls.

• Only one cell phone can be active on a call at a time.

Connect one Bluetooth enabled headset for making and receiving

• home calls.

Conference cell and home calls.

• Make and receive calls using your cell phone plan while utilizing the ease

• and comfort of your home telephone system.

IMPORTANT INFORMATION

After plugging in the telephone base, wait at least 20 seconds before

• connecting a Bluetooth device. The screen shows Bluetooth system busy if you try to connect too soon.

Refer to the user's manual of your Bluetooth enabled cell phone or

• headset for more information about how that device uses Bluetooth connectivity.

Bluetooth wireless technology operates within a short range (a maximum

• of approximately 30 feet) from the telephone base. Keep connected cell phones and headset within this range.

If your cell phone has poor reception in your home, the DS6421 cannot

• improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6421 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.

Charge your cell phone while it is connected to the telephone base.

• Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.

Monitor your cell phone's usage because minutes are deducted from your

• cellular plan for the duration of all cell calls.

Refer to Bluetooth setup (page 17) to learn how to set up and manage your Bluetooth enabled devices. Refer to Telephone operation (page 42) on how to operate your Bluetooth devices with your new DS6421 telephone system with Bluetooth wireless technology. Refer to Troubleshooting (page 97) if you experience difﬁculty using the telephone system.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

Bluetooth

Glossary of terms

Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled devices and your new

DS6421 telephone system. Active device slots - the Device list has two active slots for two cell

phones, or one cell phone and one headset. When a device on the list is active, D1 or D2 displays in front of the device name. In order to use a Bluetooth device on a call, it must be in an active slot and be connected.

Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone. Cell line - the telephone line associated with your cell phone service. On

your DS6421 handset, press /CELL to use the cell line. Connected - when you pair a Bluetooth device to the DS6421, it is placed in

an active slot and automatically connected. When a device is connected, 1 and/or 2 displays after on the handset and the D1 and/or D2 light on the telephone base is on. If a device loses its connection to the telephone base, it must be reconnected before you can use the device with the DS6421.

Disconnected - when a device is disconnected, 1 and/or 2 displays after on the handset and the D1 and/or D2 light on the telephone base is off.

Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base will be set to this mode. When pairing a headset, the headset must be set to this mode. Depending on the manufacturer, this mode is sometimes referred to as Find Me or Visibility.

Home line - your conventional telephone land line. On your DS6421 handset, press /HOME/FLASH to use the home line.

Paired devices - once Bluetooth enabled devices have been paired with the telephone base, they appear on the device list. A maximum of four devices can be paired with the telephone base.

Pairing - this refers to the process of Bluetooth enabled devices registering device information with each other. The telephone base must be paired with a Bluetooth enabled cell phone or headset before the Bluetooth device can be used. Depending on the manufacturer, this is also referred to as Bonding.

PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information must be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode.

Bluetooth

Bluetooth setup

To use a Bluetooth enabled cell phone or headset with your DS6421, you must ﬁrst pair and connect your Bluetooth device(s) with the telephone base. All DS6421 handsets can be used to make or answer on the cell phone line.

Bluetooth wireless technology operates within a short range (30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, move closer to the telephone base to maintain sufﬁcient signal strength.

Add a cell phone

Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.

To pair and connect a cell phone:

Press MENU on the handset when it is not in use.

1. Press or to highlight Bluetooth, then

2. press SELECT.

Press

SELECT

to choose Add device, then press

to choose Add cellular. The handset

SELECT

displays Please wait... followed by 1. If cell is connected to BT device, please disconnect it.

If there are already four paired devices on the

• device list, the 4th device on the device list will be automatically removed, regardless of whether the new device pairing is successful or not (page 24).

If there are already two active devices on the device

• list with preﬁx D1: or D2:, the handset shows Only 2 devices can be ready for connection. You are prompted to deactivate an active device.

Press NEXT. The handset displays 2. Place cell

phone next to base.

All devices that are connected to the telephone

• base are disconnected until the pairing process is completed.

Answering sys Directory Caller ID log Intercom

Bluetooth BACK

Add device

Device list Download dir Change PIN

BACK

Add cellular

Add headset

BACK

SELECT

BLUETOOTH

SELECT

ADD DEVICE

SELECT

Bluetooth

Add a cell phone (continued)

Press NEXT to turn on the telephone base

discoverable mode. The handset displays Set cell

to search base: VTech DS6421 discoverable PIN:

0000. Promptly turn on the Bluetooth feature of your

cell phone and search for or add new devices.

Your cell phone may require a passcode. In this

• case, the handset displays Check cellular. ENTER PASS CODE. Enter the cell phone passcode into the handset and press SET to save.

Enter the PIN of the telephone base (the default PIN

is 0000) into your cell phone to continue the pairing process. The handset displays Adding Cell Phone A

to device list...

When a device is successfully connected, the handset

displays Cell Phone A is added and connected to base. You hear a conﬁrmation tone. The corresponding status icon ( 1 or 2) displays. The corresponding device light on the telephone base (D1 or D2) turns on.

If you have trouble pairing your cell phone, it may not be compatible with your DS6421. Check the Bluetooth compatibility list at www.vtechphones.com.

The pairing process may take up to one minute. If the pairing process fails,

• try again.

The steps for the pairing process may vary for different cell phones. If

• this happens, follow the prompts on your cell phone and your DS6421 to complete the pairing process.

If you put the handset back in the telephone base or charger while pairing,

• the pairing is canceled and the handset returns to idle mode.

Set cell to search base: VTech DS6421

discoverable

PIN:0000

Adding

Cell Phone A

to device

list...

Cell Phone A

is added

and connected

to base.

Bluetooth

Add a headset

Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices.

To pair and connect a headset:

Press MENU on the handset when it is not in use.

Press or to highlight Bluetooth, then

press SELECT. Press

SELECT

Press or to highlight Add headset, then press SELECT. The handset displays If headset is

connected to cell, please disconnect it.

Press NEXT.

When there is already an active headset, the

•

handset shows Only 1 headset in device list can be ready for connection and then prompt you to replace an existing paired device (page 24).

When there are already two active devices, the

•

handset shows Only 2 devices can be ready for connection. The telephone base will deactivate another headset from an active slot automatically.

The handset displays Pls set headset to

discoverable mode, then press NEXT.

All devices that are connected to the telephone

• base are temporarily disconnected.

The handset displays Searching for Bluetooth

headsets... Set your headset to discoverable mode (refer to the user’s manual of your headset).

When the handset displays the found devices, press

7. or to highlight a desired headset and then

press SELECT. Enter the PIN of your headset. The PIN for most

Bluetooth devices is 0000 (refer to the user’s manual of your headset). Then press NEXT. The handset displays Adding Headset A to device list... when the base is connecting to your headset.

to choose Add device.

Answering sys Directory Caller ID log Intercom

Bluetooth BACK

Add cellular

Add headset

BACK

If headset is connected to cell, please disconnect it.

Pls set headset to discoverable mode

BAC K NEXT

Searching for

FOUND DEVICES

Headset A

Headset B

SELECT

ADD DEVICE

SELECT

Bluetooth

headsets...

BACK

SELECT

Bluetooth

Add a headset (continued)

When a device is successfully connected, the handset

displays Headset A is added and connected to base and the corresponding status icon ( 1 or 2). You hear a conﬁrmation tone. The corresponding light on the telephone base (D1 or D2) turns on.

If you have trouble pairing your headset, it may be not compatible with your DS6421. Check the Bluetooth compatibility list at www.vtechphones.com.

The pairing process may take up to one minute. If the

• pairing process fails, try again.

If you put the handset back in the telephone base or

• charger while pairing, the process discontinues and the handset returns to idle mode.

Auto connection

An active device may be disconnected from the telephone base when:

The Bluetooth feature of your connected cell phone is turned off.

• The power of your device is turned off.

• Your Bluetooth device is not within range of the telephone base.

•

When the Bluetooth feature or power on the device is turned on, or it moves within range of the base, the base will try to reconnect to the Bluetooth device. If you disconnect the device through the device list, the base will not attempt to reconnect unless your device is moved out of range and back in range again.

Adding

Headset A

to device

list...

Headset A

is added

and connected

to base.

Bluetooth

Connecting devices

Up to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (D1 or D2) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at a time.

Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list.

When connecting a Bluetooth device to the device list, all connected devices will be temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect.

Review the device list

Press MENU on the handset when it is not in use.

1. Press or to highlight Bluetooth, then

2. press SELECT.

Press or to highlight Device list, then

3. press SELECT.

Connect/Disconnect an active device

While in the device list menu, you may connect or disconnect your devices.

Press MENU on the handset when it is not in use.

1. Press or to highlight Bluetooth, then

2. press SELECT.

Press or to highlight Device list, then

3. press SELECT.

Press or to highlight a device when necessary,

4. then press OPTION.

Press or to highlight Connect/Disconnect

5. (whichever is applicable), then press

SELECT to conﬁrm. The handset displays Device

connected/Device disconnected. You hear a

conﬁrmation tone.

When your device is connected, you will be prompted to select Disconnect. When your device is disconnected, you will be prompted to select Connect.

Answering sys Directory Caller ID log Intercom

Bluetooth BACK

Add device

Device list

Download dir Change PIN

BACK

D1:Headset A

D2:Cell Phone A Cell Phone B Cell Phone C

BACK

Connect

Remove Rename

BACK

SELECT

BLUETOOTH

SELECT

DEVICE LIST

OPTION

Headset A

SELECT

Bluetooth

Remove a device

When you already have the maximum of four paired devices on the device list and you want to add another device, you must ﬁrst delete a device from the device list.

Press MENU on the handset when it is not in use.

1. Press or to highlight Bluetooth, then

2. press SELECT.

Press or to highlight Device list, then

3. press SELECT.

Press or to highlight a desired device when

4. necessary, then press MUTE/DELETE.

- OR -

Press or to highlight a desired device when

•

necessary, then press OPTION. Press or to highlight Remove, then

•

press SELECT.

The handset displays Remove Headset A? Press YES

5. to conﬁrm. The handset displays Device removed from device list. You hear a conﬁrmation tone.

BLUETOOTH Add device

Device list

Download dir Change PIN

BACK

D1:Headset A

D2:Cell Pho ne A

BACK

Connect

Remove

Rename

BACK

SELECT

DEVICE LIST

OPTION

Headset A

SELECT

Remove

Headset A

NO YES

Device removed

from

device list.

Bluetooth

Rename a device

You can change the name of a device on the device list.

Press MENU on the handset when it is not in use.

Press or to highlight Bluetooth, then

press SELECT. Press or to highlight Device list, then

press SELECT. Press or to choose a desired device when

necessary, then press OPTION. Press or to highlight Rename, then press

SELECT. The handset displays ENTER NEW NAME.

Use the dialing keys to edit the name (up to

6. 15 characters).

Press MUTE /DELETE to erase a character.

•

Press and hold MUTE/DELETE to erase

• all characters.

Press to move the cursor to the right or to

• the left.

Press SAVE. The handset displays Device renamed.

7. You hear a conﬁrmation tone.

BLUETOOTH Add device

Device list

Download dir Change PIN

BACK

D1:Headset A

D2:Cell Pho ne A

BACK

Connect

Remove

Rename

BACK

ENTER NEW NAME

SELECT

DEVICE LIST

OPTION

Headset A

SELECT

Headset A

-- ---

SAVE

Bluetooth

Replace an active device

If you already have two active devices on the device list and you want to activate a different device, you must deactivate one of the two active devices.

To replace an active device:

Press MENU on the handset when it is not in use.

Press or to highlight Bluetooth, then

press SELECT. Press or to highlight Device list, then

press SELECT. Press

activate, without a preﬁx D1: or D2:, then press OPTION

Press or to highlight Connect,

SELECT

be ready for connection and then a list of devices

for deactivation. Press or to highlight the device to be

deactivated, then press NEXT. The handset displays Cell Phone/Headset A is deactivated and you hear a conﬁrmation tone. The handset displays Connecting Cell Phone/Headset B to the base...

Depending on your cell phone settings, you may

7. need to press a key on your cell phone to conﬁrm the connection. When the new device is successfully activated and connected, the handset displays Device connected. You hear a conﬁrmation tone.

to highlight the device you want to

then press

. The handset displays Only 2 devices can

BLUETOOTH Add device

Device list

Download dir Change PIN

BACK

D1:Headset A

D2:Cell Phone A

Cell Phone B

Cell Phone C

BACK

Connect

Remove Rename

BACK

Cell Phone B

to the base...

SELECT

DEVICE LIST

OPTION

Cell Phone B

SELECT

Connecting

Bluetooth connection from idle mode

When you have active devices that are not connected,

CONNECT

to start connecting an active device. When there are two active devices, the handset will prompt you to choose one before connection.

appears on the idle handset. Press

CONNECT

HANDSET

--:-- --/--

CONNECT

Bluetooth

Download directory

You can download up to four cell phone directories (phonebooks) to your DS6421 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

Before downloading the directory, make sure the cell phone is paired, active and connected to the DS6421. Make sure the handset battery is charged for at least 10 minutes.

Place your cell phone next to the telephone base when you download a cell phone directory to your DS6421.

To download a cell phone directory:

Press MENU on the handset when it is not in use.

Press or to highlight Bluetooth, then

press SELECT. Press or to highlight Download dir, then

press SELECT.

If there is no cell phone paired to the system, the

•

handset displays Device list is empty. Press OK to return to the Bluetooth menu.

Press or to highlight a desired device, then

press SELECT.

If the selected device is active but disconnected,

•

the handset displays Cellular phone not connected. Press CONNECT.

Press or to highlight one of the following options:

Phone memory - download all contacts stored in

•

your phone memory.

SIM card only - download all contacts stored in

•

your SIM card.

Phone and SIM - download all contacts stored in

•

both your phone memory and SIM card.

Press SELECT. During the download, the handset displays the progress. All other idle system handsets display Downloading dir.

Your cell phone may require a passcode. In this

•

case, the handset displays Check cellular. ENTER PASS CODE. Enter the cell phone passcode into the handset and press SET to save.

Answering sys Directory Caller ID log Intercom

Bluetooth BACK

Add device Device list

Download dir

Change PIN

BACK

DOWNLOAD DIR

D1:Cell Ph one A

D2:Cell Pho ne B

BACK

DOWNLOAD FROM

Phone m emory

SIM card only Phone a nd SIM

BACK

SELECT

BLUETOOTH

SELECT

Bluetooth

Download directory (continued)

If the selected device’s directory has already been

•

downloaded to the DS6421 before, the handset displays the last update date of your cell phone. The directory stored on the DS6421 for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries (page 64), those changes will be lost. Press

NEXT to start the download, the handset displays

Erasing directory...

If you already have four downloaded directories, the

•

handset displays Memory is full. Replace existing directory? Press YES. Highlight the cell phone directory to be replaced and then press SELECT. The handset displays Replace Cell Phone A directory? Press YES to conﬁrm.

When the downloading process is complete, the

handset displays Download ended XXXX entries saved. You hear a conﬁrmation tone. Press OK to return to the download directory menu.

Certain cell phones do not support SIM card download. If this is the case,

• try transferring the contacts from your SIM card to your cell phone memory ﬁrst, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.

When downloading the directory from your Bluetooth enabled cell phone,

• some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your DS6421.

•

For certain cell phones, you may need to press a key on your cell phone to conﬁrm the directory download.

Cell Phone A

Downloading entry #XXXX

STOP

Download ended

entries saved

XXXX

Bluetooth

Interruption to directory download

When you are downloading a directory from a cell phone and the phone receives a call, the download process stops and all handsets display Download fail after the call ends. When you try to view the downloaded directory, the handset displays Last download failed: MM/DD/YY. You need to download the directory again (see page 25).

When you are downloading a directory from a cell phone and the telephone base loses power, the download process stops. When the telephone base regains power, the handset only displays the Home directory. You need to download the directory again (see page 25).

The download progress screen may be replaced with Cell line in use. To go back to the downloading progress screen, do steps one through four on page 25. The download process continues even if any of the following occurs:

You place the handset in the telephone base or charger.

• You access your cell phone menu features.

• The handset battery becomes depleted or the handset loses connection

• with the telephone base.

During the download process, do not attempt to make changes to your cell phone directory.

View the directory download information

Press MENU on the handset when it is not in use.

1. Press or to highlight Directory, then

2. press SELECT.

Press or to choose the desired downloaded

3. directory, then press OPTION.

Press or to highlight Last update, then

4. press SELECT. Press OK to exit.

HANDSET

Download fail

12:31PM 12/31

Cell Phone A Last update: 12/12/09 Total #0159

Bluetooth

Change PIN

You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000.

To change the PIN:

Press MENU on the handset when it is not in use.

1. Press or to highlight Bluetooth, then

2. press SELECT.

Press or to highlight Change PIN, then press

SELECT. The handset displays ENTER NEW PIN and

the existing PIN. Use the dialing keys to enter a new four-digit code.

Press MUTE /DELETE to erase a digit.

•

Press and hold MUTE/DELETE to erase all digits.

•

Press to move the cursor to the right or to the left.

•

Press SET to save. You hear a conﬁrmation tone.

BLUETOOTH Add device Device list Download dir

Change PIN BACK

ENTER NEW PIN1

BACK

SELECT

----

SET

Telephone settings

Handset settings Ringers

In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines.

Ringer volume

You can adjust the ringer volume for the incoming home and cell calls.

To adjust the handset ringer volume:

Press MENU on the handset when it is not in use.

Press or to highlight Ringers, then

press SELECT. Press SELECT to choose Ringer volume.

Press or to highlight All lines, Home, Cell-D1,

or Cell-D2 then press Press or to sample each volume level.

Press SET to save. You hear a conﬁrmation tone.

SELECT

- OR -

Press OFF to turn off the ringer, then press SET to save. You hear a conﬁrmation tone.

When the ringer volume for all are set to off, a ringer off

• icon appears steady. When only one or two of the ringer volume is set to off, a ringer off icon ﬂashes.

When the ringer volume is set to off, the handset

• displays brieﬂy Caller ID won’t be announced if the caller ID announce feature is turned on (page 38).

See page 41 to set the telephone base ringer volume.

•

RINGERS

Ringer volume

Ringer tone

BACK

RINGER VOLUME

All lines

Home Cell-D1 Cell-D2

BACK

RINGER VOLUME

OFF

SELECT

SET

Telephone settings

Ringer tone

You can select the ringer tones for the incoming home and cell calls.

To select a ringer tone:

Press MENU on the handset when it is not in use.

Press or to highlight Ringers, then

press SELECT. Press or to highlight Ringer tone, then

press SELECT. Press or to highlight All lines, Home, Cell-D1 or

Cell-D2, then press SELECT. Press or to sample each ringer tone.

Press SET to save. You hear a conﬁrmation tone.

When you turn off the ringer volume, you will not hear ringer tone samples.

RINGERS Ringer volume

Ringer tone

BACK

RINGER TONE

All lines

Home Cell-D1 Cell-D2

BACK

RINGER TONE

Tone 1

Tone 2 Tone 3 Tone 4

BACK

SELECT

SET

Telephone settings

Set date and time

The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see CID time synchronization on page 36). However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows.

To set the date and time manually:

Press MENU on the handset when it is not in use.

Press or to highlight Set date/time, then

press SELECT. Use the dialing keys (0-9) to enter the month. For

example, enter 02 for February.

- OR -

Press or to choose the month and then press SET.

Repeat Step 3 to set the date and year, and then

press SET. Repeat Step 3 to set the hour and minute, and then

press SET. Press or to choose AM or PM, or press 2 for

AM or 7 for PM. Then press SET to save

. You hear a

conﬁrmation tone.

If the date and time are not set, the system announces, “Time and day not set,” before each message plays.

Caller ID log Intercom Bluetooth Ringers

Set date/time

BACK

SET DATE

BACK

SET TIME

BACK

SELECT

09/30/09 MM/DD/YY

05:41 PM

SET

Telephone settings

Settings

In the settings menu, you can modify the settings for LCD language, display alerts, CID time synchronization, handset name, key tone, dial mode and caller ID announce.

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.

To select a language:

Press MENU on the handset when it is not in use.

Press or to highlight Settings, then

press SELECT. Press SELECT to choose LCD language.

Press or to choose from English, Français

or Español, then press SET to save. You hear a conﬁrmation tone.

SETTINGS

LCD language

Display alerts CID time sync Rename handset

BACK

LCD LANGUAGE

English

Fran Espan ol

BACK

SELECT

ais

SET

Telephone settings

Display alerts

In the display alerts menu, you can change and edit the settings for display alerts on the idle screen.

Missed call indicator

When there are missed calls that have not been reviewed in the caller ID log, the handsets show XX Missed calls.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed calls indicator disappears.

If you do not want to review the missed calls one by one, you can reset the missed call indicator. All the entries are then considered old and kept in the caller ID log.

To reset the missed call indicator:

Press MENU on the handset when it is not in use.

Press or to highlight Settings, then

press SELECT.

Press

to highlight Display alerts, then

press SELECT. Press or to highlight Home line or Cell line, then

press SELECT. Press SELECT to choose Missed calls. The handset

displays Reset missed call indication? Press YES to conﬁrm. You hear a conﬁrmation tone.

You can also press and hold OFF/CANCEL to erase the missed call indicator when the telephone is not in use.

HANDSET

XX Missed calls

12:31PM 12/31

800-595-9511

12:31PM 12/31

BACK DIAL

LCD language

Display alerts

CID time sync Rename handset

BACK

HOME ALERTS

Missed calls

Voicemail No line

BACK

VTech

SETTINGS

SELECT

NEW

Telephone settings

Display alerts (continued)

Voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.

Reset the voicemail indicators when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicators only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To reset the voicemail indicators:

Press MENU on the handset when it is not in use.

Press or to highlight Settings, then press

SELECT.

Press

to highlight Display alerts, then press

SELECT.

Press or to highlight Home line, then press

SELECT.

Press or to highlight Voicemail, press SELECT.

The handset displays Reset voicemail indication?

Press YES to conﬁrm. You hear a conﬁrmation tone.

DISPLAY ALERTS

Home line

Cell line

BACK

Missed calls

Voicemail

No line

SELECT

HOME ALERTS

BACK

SELECT

Telephone settings

Display alerts (continued)

No line

If there is no telephone line connected to the telephone base, the handsets show No home line. If you do not want to display the message on the handsets (for example, if you use the cell line only), you can turn off the no line alert.

To turn the no line alert on or off:

Press MENU on the handset when it is not in use.

Press or to highlight Settings, then

press SELECT.

Press

to highlight Display alerts, then press

SELECT.

Press or to highlight Home line, then

press SELECT. Press or to highlight No line, then press SELECT.

Press or to choose On or Off, then press SET to

save. When you choose Off, the handset displays If the line is not connected, an alert will not appear. You hear a confirmation tone.

Download fail

If the directory download process is interrupted, the handsets display

Download fail. You can reset the download fail indication on the handset.

To reset the download fail indication:

Press MENU on the handset when it is not in use.

Press or to highlight Settings, then

press SELECT.

Press

to highlight Display alerts, then

press SELECT. Press or to highlight Cell line, then

press SELECT. Press or to highlight Download fail, then

press SELECT. The handset displays Reset download failure

indication? Press YES to conﬁrm. You hear a conﬁrmation tone.

You can also press and hold OFF/CANCEL to erase this indication when the telephone is not in use.

HOME ALERTS Missed calls Voicemail

No line

BACK

NO LINE ALERT

On

Off

BACK

Missed calls

Download fail

BACK

YES

SELECT

SET

CELL ALERTS

SELECT

Reset

download

failure

indication?

Telephone settings

CID time synchronization

If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually.

To change the setting:

Press MENU on the handset when it is not

1. in use.

Press or to highlight Settings, then

2. press SELECT.

Press or to highlight CID time sync,

3. then press SELECT.

Press or to choose On or Off, then press

SET to save. You hear a conﬁrmation tone.

Rename handsets

You can create a name for each handset. The new name can be up to 11 characters.

To rename a handset:

Press MENU on the handset when it is not

1. in use.

Press or to highlight Settings, then

2. press SELECT.

Press or to highlight Rename handset,

3. then press SELECT. The handset displays RENAME HANDSET.

Use the dialing keys to edit the name.

Press MUTE /DELETE to erase a character.

•

Press and hold MUTE/DELETE to erase all

• characters.

Press to move the cursor to the right or

•

to the left.

Press SAVE. You hear a conﬁrmation tone.

SETTINGS LCD language Display alerts

CID time sync

Rename handset

BACK

CID TIME SYNC

On

Off

BACK

LCD language Display alerts CID time sync

Rename handset BACK

RENAME HANDSET

Room A _ _ _ _ _

BAC K SAVE

SELECT

SETTINGS

SELECT

Room A

SET

12:31PM 12/31

Telephone settings

Key tone

You can change the volume of the key tone or turn it off.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Settings, then

press SELECT. Press or to highlight Key tone, then

press SELECT. Press or to sample each volume level.

Press SET to save.

- OR -

Press OFF to turn off the key tone, then press SET to save. You hear a conﬁrmation tone.

Dial mode

The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.

To change the setting:

Press MENU on the handset when it is not

1. in use.

Press or to highlight Settings, then

2. press SELECT.

Press or to highlight Dial mode, then

3. press SELECT.

Press or to choose Tone or Pulse, then

4. press SET to save. You hear a conﬁrmation tone.

SETTINGS Display alerts CID time sync Rename handset

Key tone BACK

KEY TONE VOLUME

OFF

CID time sync Rename handset Key tone

Dial mode BACK

Tone

Pulse

BACK

SELECT

SET

SETTINGS

SELECT

DIAL MODE

SET

Telephone settings

Caller ID announce

You can set your handset and/or telephone base to announce the caller ID information for incoming calls. The caller ID announce setting is independent for each handset and the telephone base.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Settings, then

press SELECT. Press or to highlight Annc Caller ID, then

press SELECT. Press or to highlight Handset or Base, then

press SELECT. Press or to choose On or Off, then press SET to

5. save. You hear a conﬁrmation tone.

To use the caller ID announce feature, you must subscribe to caller ID

• service from your telephone service provider.

Only the ﬁrst four registered handsets will be able to use this feature.

• If the phone number of the incoming call matches the last 7 digits of a

• directory entry, the name will be announced as it appears in the entry.

The phone number will be announced when the name is unknown, private

• or not provided. Only the last 11 numbers of a phone number is announced.

No information will be announced if both the name and number are private,

• unknown or not provided.

This feature is not supported with headsets.

• This feature does not announce information for call waiting calls.

• If both home and cell lines are ringing, only the caller ID information of the

• ﬁrst ringing line will be announced.

It takes at least 2 rings for the phone to receive caller ID information and

• announce it. If the phone is answered before the end of the second ring, it will not have time to announce the caller ID information.

Pronunciation of names may vary with this feature. Not all names may be

• pronounced correctly.

SETTINGS Rename handset Key tone Dial tone

Annc Caller ID BACK

ANNC CA LLER ID

On

Off

BACK

SELECT

SET

Telephone settings

Website

You can use this feature to view the VTech website address.

Press MENU on the handset when it is not in use.

Press or to highlight Website, then press

SELECT. The handset displays the VTech website.

Press OK to exit.

Bluetooth Ringers Set date/time Settings

Website BACK

www. vtechphones.com

SELECT

Home area code

If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

When you review the directory, call log or redial list, you can press # (pound key) repeatedly to show different

800-595-9511

1-800-595-9511

595-9511

1-595-9511

dialing options before dialing.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Directory, then

press SELECT. Press SELECT to choose Home, then press OPTION.

Press or to highlight Home area code, then

HOME AREA CODE

BACK

SET

---

press SELECT. The handset displays Only for 7 digits dialing from Caller ID log.

Use the dialing keys to enter the desired home area code.

Press MUTE /DELETE to erase a digit.

•

Press and hold MUTE/DELETE to erase all digits.

• Press to move the cursor to the right or to the left.

•

Press SET to save. The handset displays Area code will not show in

Caller ID log. You hear a conﬁrmation tone.

If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code plus telephone number), you need to delete your home area code. With the home area code displayed, press

MUTE/DELETE to delete the numbers, and then press SET. The home area

code is now restored to its default setting of _ _ _ (empty).

Telephone settings

Cell area code

Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.

If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. While reviewing an entry in the caller ID log or directory, you can press # (pound key) repeatedly to see different dialing options before you dial or store the number.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Directory, then press

SELECT.

Press or to highlight a desired downloaded directory, then

press OPTION. Press SELECT to choose Cell area code. The handset displays Only for

7 digits dialing from Caller ID log. Use the dialing keys to enter the desired cell area code.

Press MUTE /DELETE to erase a digit.

• Press and hold MUTE/DELETE to erase all digits.

• Press to move the cursor to the right or to the left.

•

Press SET to save. The handset displays Area code will not show in

Caller ID log. You hear a conﬁrmation tone.

800-595-9511

1-800-595-9511

595-9511

1-595-9511

CELL AREA CODE

BACK

SET

---

Telephone settings

Telephone base settings

Telephone base ringer volume

Press /VOL or /VOL on the side of telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.”

Press /VOL during an incoming call to mute the ringer temporarily.

See page 29 to set the handset ringer volume.

Answering system settings

Go to Answering system settings starting on page 74 for instructions on how to use a system handset to modify the answering system settings shown below.

Setting Page

Answer on/off 74 Announcement (play, record and delete) 75-76 Call screening 77 Number of rings 78 Remote access code 79 Message alert tone 80 Recording time 80

Telephone operation

Make, answer or end a home call

Using a handset: To make a home call:

Press /HOME/FLASH or , then enter the

• telephone number.

To predial a home call:

Enter the telephone number, then press

•

/HOME/FLASH or .

To answer a home call:

Press /HOME/FLASH or .

•

To end a home call:

Press OFF/CANCEL or put the handset in the

• telephone base or charger.

The screen shows the elapsed time as you talk (in hours, minutes

• and seconds).

When predialing (preview numbers before dialing), press MUTE /DELETE

• to backspace and delete; press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).

You cannot answer a home call using your connected cell phone.

•

Using a Bluetooth headset:

You can use a Bluetooth headset on home calls. However, you will need to stay within 30 feet from the telephone base to maintain the Bluetooth signal.

To answer a home call using a Bluetooth headset:

Press the call key on your headset.

•

To end a home call you answered from a Bluetooth headset:

Press the call key on your headset.

•

Telephone operation

Make, answer or end a home call (continued)

To transfer a call from a handset to a Bluetooth headset:

If you make or answer a home call on a handset, you can transfer the call to your headset. The handset remains active, but the handset earpiece and microphone are muted. If you hang up the handset, the call will end.

Press OPTION.

•

Press or to choose Use BT headset, then press SELECT twice.

•

The handset brieﬂy displays Transferring audio to Headset A when the call is successfully transferred to the Bluetooth headset.

If you answer a call from the headset, that call cannot be transferred to

• a handset.

The handset will not show Use BT headset when the Bluetooth headset is

• already in use, or there are no active Bluetooth headsets on the device list.

You cannot use a Bluetooth headset on cell calls.

•

To transfer a call from the headset back to the handset:

OPTION

Press

• press

SELECT

To end a call that started at the handset:

Press OFF/CANCEL or put the handset in the telephone base or charger.

•

If you answer a call using a headset, and you lose the Bluetooth connection

• or the battery is depleted, the call will be lost.

If you are using a headset for a call which is transferred from a DS6421

• handset, and you lose the Bluetooth connection or the battery of the headset is depleted, the call will be transferred back to the originating handset.

, then press or to highlight Use handset and then

Call waiting on the home line

When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call.

Press /HOME/FLASH on the handset to put your current call on hold and

• take the new call.

Press /HOME/FLASH on the handset at any time to switch back and

• forth between calls.

Telephone operation

Make, answer or end a cell call

You can connect a maximum of two Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time. All

DS6421 handsets can be used to make or answer calls on the cell phone line. To make a cell call:

Press /CELL.

• Enter the telephone number, then press DIAL.

•

- OR -

Enter the telephone number, then press /CELL.

•

If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. If you have two cell phones connected to the telephone base, the telephone system prompts you to select a cell phone before you make a cell call.

To answer a cell call:

Press /CELL.

•

You can also use your cell phone to answer the call. If you answer with your cell phone, it will disconnect from the telephone base.

To end a cell call:

Press OFF/CANCEL or put the handset in the telephone base or charger.

•

Call waiting on the cell line

When you subscribe to call waiting service with your cell phone service provider, you hear a beep if someone calls while you are already on a call.

Press /CELL on the handset to put your current call on hold and take

• the new call.

Press /CELL on the handset at any time to switch back and forth

• between calls.

- OR -

Press SWAP to switch.

• To switch back, press OPTION. Press or to choose Swap, and then

• press SELECT.

Telephone operation

Answer a cell call while on a home call

When you are on a home call and you receive an incoming cell call, you hear a beep, and 1 or 2 displays on the handset you are using. The telephone base and all other handsets ring.

To answer the incoming cell call:

Press /CELL on the handset. The home call is automatically placed

• on hold and all other handsets display Home call on hold and

Cell line in use alternately.

To end the cell call:

Press OFF/CANCEL on the handset. The home line is still on hold. All

• handsets display Home call on hold.

To resume the home call on hold:

Press /HOME/FLASH on the handset.

•

Cell phone voicemail

If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.

Answer a home call while on a cell call

If you are on a cell call and you receive an incoming home call, you will hear a beep and displays on the handset you are using. The telephone base and all other handsets will ring.

To answer the incoming home call:

Press

• placed on hold and all other handsets display Cell call on hold and

Home line in use alternately.

To end the home call:

Press OFF/CANCEL on the handset. The cell line is still on hold. All

• handsets display Cell call on hold.

To resume the cell call on hold:

Press /CELL on the handset.

•

/HOME/FLASH

on the handset. The cell call is automatically

If you have turned on your answering system and you do not answer the incoming home call, the call will be answered by your answering system.

Telephone operation

Conference home and cell calls

When you have calls established on the home and cell lines, you can create a 3-way conference.

To conference both home and cell calls:

Press OPTION.

1. Press or to highlight Conference.

2. Press SELECT. The handset displays Lines now in conference.

To select an option while on a conference call:

Press

To end a conference call:

•

- OR -

•

OPTION.

Press or to highlight one of the following options:

End home line

•

End cell line

•

End Conference

•

Directory

•

Caller ID log

•

Press SELECT.

Press OFF/CANCEL or put the handset back in the telephone base or charger.

OPTION

Press

SELECT

, then press

to end the conference.

or to highlight End Conference. Press

Using the home and cell lines together

You can be on two different calls using the cell line and home line at the

• same time using two handsets.

You cannot be on a call using the cell line and a Bluetooth headset via the

• home line at the same time. These are both Bluetooth devices and only one can be used at a time.

If you are on a call using the cell line, you cannot join the call using your

• paired cell phone. However, you can join the call using another DS6421 handset. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.

Telephone operation

Handset speakerphone

During a call, press to switch between speakerphone and normal handset use.

Volume control

During a call, press VOL/ / or VOL/ /CID to adjust the listening volume. You hear an in-ear beep while adjusting. If you turn off the key tone, the inear beep will not be heard.

If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6421 handset.

Silence the ringer

When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.

To silence the ringer:

Press SILENCE, OFF/CANCEL or MUTE/DELETE on the handset and

•

Ringer muted appears.

Mute

The mute function turns off the microphone. You can hear the caller, but the caller cannot hear you.

To mute a call:

During a call, press MUTE/DELETE to turn off the microphone. The

• handset shows Microphone off brieﬂy and MUTE appears until the mute function is turned off.

To take a call off mute:

Press MUTE/DELETE again to resume the conversation. The handset

• brieﬂy shows Microphone on.

Telephone operation

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touchtone dialing temporarily during a call. This is useful if you need to send touchtone signals to access your telephone banking or long distance services.

During a call:

Press .

1. Use the dialing keys to enter the relevant number. The telephone sends

2. touch-tone signals.

The telephone automatically returns to pulse dialing mode after you end

3. the call.

Hold

You can place a home or cell call on hold. You will hear an alert tone if you have not taken the call off of hold after 14 minutes. You will hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.

To place a home call on hold:

Press HOLD. Home call on hold appears and

•

To resume a home call on hold:

Press

•

To place a cell call on hold:

Press HOLD. Cell call on hold appears and /CELL ﬂashes.

•

To resume a cell call on hold:

Press /CELL.

•

/HOME/FLASH

ﬂashes.

Handset locator

This feature helps you ﬁnd misplaced handsets.

To start paging:

Press /FIND HANDSET on the telephone

• base when it is not in use. All idle handsets ring and display ** Paging **.

To end paging:

Press /FIND HANDSET on the

• telephone base.

- OR -

Press /HOME/FLASH, /CELL, , PUSH TO TALK, REDIAL/PAUSE,

•

or any dialing key (0-9, # or ) on the handset.

Telephone operation

Equalizer

The equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing. While on a call, an intercom, a PTT session, or listening to a message or announcement, press to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting) for the handset. You hear an in-ear beep while adjusting. If you turn off the key tone, the in-ear beep will not be heard. The current setting is shown on the handset for two seconds.

The equalizer feature does not apply to the speakerphone on the telephone

• base or the connected Bluetooth headset.

If you switch the call between the handset and the speakerphone by

• pressing , the audio setting remains unchanged.

The current equalizer setting remains unchanged until a new setting

• is selected.

Transfer a call

While on an outside call, you can transfer the call from one handset to another.

Press OPTION, then press SELECT to highlight Transfer.

If you have two handsets, your handset displays Transferring call

•

to HANDSET X. The destination handset rings and displays Home Transfer from other handset.

If you have three or more handsets, your handset displays TRANSFER

•

TO: and a list of registered handsets. Press or to highlight a destination handset and then press SELECT. Your handset displays Transferring call to HANDSET X, or Transferring call to all... when you choose All handsets. The destination handset rings and displays Home Transfer from HANDSET X or Home Transfer from HANDSET X to all.

Your handset displays Call transferred when the other handset picks up

2. the call. You hear a conﬁrmation tone.

If the destination handset does not answer within 30 seconds, the originating handset displays No response to transfer and rings. If the originating handset does not answer the call on hold within 30 seconds, the call will end automatically.

Telephone operation

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

To access a number in the directory while on a call:

Press OPTION.

1. Press or to highlight Directory, then press SELECT.

2. Press or to highlight a desired directory, then press REVIEW.

3. Press or to scroll to the desired entry, or perform an alphabetical

4. search (page 63).

Press DIAL to dial the displayed number.

To access a number in the caller ID log while on a call:

Press OPTION.

1. Press or to highlight Caller ID log, then press SELECT.

2. Press or to highlight a desired directory, then press REVIEW.

3. Press or to scroll to the desired entry.

4. Press DIAL to dial the displayed number.

To access the redial list while on a call:

Press REDIAL/PAUSE.

1. Press , or REDIAL/PAUSE repeatedly until the desired number

2. displays, then press DIAL to dial the displayed number.

You cannot edit a directory entry while on a call. For more details about the

• directory, see page 61.

You cannot copy a caller ID log entry into the directory while on a call. For

• more details about caller ID log, see page 69.

You can only view the numbers in the directory, caller ID log or redial while

• on a call and cannot erase any entries.

While on a call, press OFF/CANCEL to exit the directory, caller ID log or

• redial list.

Telephone operation

Redial list

The redial list stores up to 10 of the most recently dialed numbers on each handset.

When there are already 10 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order.

Review the redial list

Press REDIAL/PAUSE when the handset is not

1. in use.

Press , or REDIAL/PAUSE to browse. You hear

2. a double beep when you reach the beginning or end of the redial list.

Dial a redial entry

Press REDIAL/PAUSE when the handset is not in use.

1. Press

2. number displays.

Press

- OR -

Press /CELL to use the cell line.

or REDIAL/PAUSE to browse until the desired

/HOME/FLASH

or to use the home line.

Telephone operation

Save a redial entry to the directory

Press REDIAL/PAUSE when the handset is not in use.

1. Press

2. Press SAVE.

3. The handset displays EDIT NUMBER. Use the dialing keys to edit the

4. number, if necessary.

•

• Press NEXT.

5. Press or to highlight one of the following types:

•

• Press NEXT. The handset displays ENTER NAME. Use the dialing keys

7. to enter a name.

•

• Press SAVE and then Saved displays. You hear a conﬁrmation tone.

Delete a redial entry

Press REDIAL/PAUSE when the handset is not in use.

1. Press

2. Press MUTE /DELETE to delete the displayed number. You hear a

3. confirmation tone.

or REDIAL/PAUSE to select the desired number.

Press MUTE /DELETE to erase a digit. Press and hold MUTE/DELETE to erase all digits. Press to move the cursor to the right or to the left. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

Home Cell Work Other

Press MUTE /DELETE to erase a character. Press and hold MUTE/DELETE to erase all characters. Press to move the cursor to the right or to the left.

or REDIAL/PAUSE to select the desired number.

Multiple handset use

Share an outside call

Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets.

Press /HOME/FLASH or on another handset to join the call.

•

- OR -

Press OPTION during an intercom call, then press or to highlight

•

Share call. Press SELECT.

Intercom

Use the intercom feature for conversations between two system handsets. Only one intercom call can be established at a time.

You can buy additional expansion handsets (DS6401) for this telephone system. You can register up to 12 handsets to the telephone base.

To initiate an intercom call:

Press MENU on the handset when it is not in use.

1. Press or to highlight Intercom, then

2. press SELECT.

If you have two handsets, your handset displays

•

Calling other handset. The destination handset rings and displays Other handset is calling.

If you have three or more handsets, your handset

•

displays INTERCOM and a list of registered handsets.

Press or to highlight a destination handset

�

and then press SELECT. Your handset displays Calling HANDSET X, or Calling all handsets when you choose All handsets.

- OR -

Use the dialing keys to enter a destination handset number (1-9 for

�

handsets 1-9, and 0 for handset 10, and 1 for handset 11, and 2 for handset 12, or and # for all handsets).

The destination handset rings and displays HANDSET X is calling, or HANDSET X is calling all when you choose all handsets.

Play messages Answering sys Directory Caller ID log

Intercom BACK

HANDSET A 2

HANDSET B 3

HANDSET C 4 All handsets

BACK

SELECT

INTERCOM

SELECT

To answer an intercom call at the destination handset:

Press /HOME/FLASH or . Both handsets show Intercom.

•

Multiple handset use

Intercom (continued)

To silence an intercom call:

Press OFF/CANCEL, MUTE/DELETE or SILENCE on the destination

• handset. Its screen displays Ringer muted for a few seconds.

To end an intercom call:

Press OFF/CANCEL, END or place either handset back in the telephone

• base or charger. Both handsets display Intercom ended.

You can cancel the intercom call before it is answered by pressing

•

OFF/CANCEL or END on your handset. If you are calling all devices, the quickest device will answer the

• intercom call.

If the destination handset does not answer the intercom call within

• 100 seconds, is in the directory or caller ID log, or is out of range, the originating handset displays No answer. Try again. and returns to idle mode.

Answer an incoming call during an intercom call

When you receive an incoming home call during an intercom call, there is an alert tone and Home Incoming call and then the caller ID display on screens. The telephone base and all other handsets ring.

Press /HOME/FLASH to answer the home call and the intercom call

• ends automatically.

Press OFF/CANCEL to end the intercom call without answering the

• incoming call. The telephone continues to ring.

When you receive an incoming cell call during an intercom call, there is an alert tone and Cell Incoming call and then the caller ID display on screens. The telephone base and all other handsets ring.

Press /CELL to answer the cell call and the intercom call

• ends automatically.

Press OFF/CANCEL to end the intercom call without answering

• the incoming call. The telephone continues to ring.

Multiple handset use

Transfer a call using intercom

You can use the intercom feature to transfer an outside call to other system handsets.

When on an outside call, press OPTION.

1. Press or to highlight Intercom, then press

SELECT. The call is automatically put on hold.

If you have two handsets, your handset displays

•

Calling other handset. The destination handset rings and displays Other handset is calling.

If you have three or more handsets, your handset

•

displays INTERCOM and a list of registered handsets.

Press or to highlight a destination handset

�

and then press SELECT. Your handset displays Calling HANDSET X, or Calling all handsets when you choose All handsets.

- OR -

Use the dialing keys to enter a destination handset number (1-9 for

�

handsets 1-9, and 0 for handset 10, and 1 for handset 11, and 2 for handset 12, or and # for all handsets).

When the destination handset answers the intercom call, both handsets

3. show Intercom.

From this intercom call, you have the following options:

You can transfer the call. Press OPTION and then press SELECT to

•

choose Transfer. Your handset shows Call transferred. The other handset automatically connects to the outside call.

You can let the other handset join you on the outside call in a three-way

• conversation. Press your handset, then press

Either person can press the appropriate line key ( /HOME/FLASH

•

OPTION

SELECT

. Press or to highlight Share call on

or /CELL) on the handset to take the held outside call, or press OFF/CANCEL or END to end the intercom call (the outside call will automatically go off hold on the handset that did not hang up).

If you want to cancel an intercom call and reconnect to the outside call

• before the destination handset answers, press

originating handset. If the destination handset does not answer the intercom call within 100

• seconds, is in the directory or caller ID log, or is out of range, the originating handset displays No answer. Try again. and returns to the outside call.

OFF/CANCEL

Directory Caller ID log

Intercom

Bluetooth Ringers

BACK

INTERCOM HANDSET A 2

HANDSET B 3

HANDSET C 4 All handsets

BACK

or END on the

SELECT

Multiple handset use

Push-to-talk (PTT)

You can directly broadcast messages from one handset to the speakerphone of one or a group of handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handsets when you press PUSH TO TALK.

Only one handset can talk at a time. To do so,

•

press and hold PUSH TO TALK while you are speaking. You must release PUSH TO TALK, so the other person

• can respond.

Only one PTT session can be active at a time.

• While PTT is in use between handsets, other handsets

• cannot use the intercom feature.

If you attempt to place a PTT call to another handset that

• is on an outside call or intercom call, or accessing the answering system, your handset displays Not available at

this time.

PTT on/off

You can turn PTT on or off on each handset.

To turn PTT on or off:

Press PUSH TO TALK when the handset is not in use.

1. The PUSH TO TALK menu displays.

Press or to highlight PTT On/Off, then

2. press SELECT.

Press or to choose On or Off, then press

SELECT to save. You hear a conﬁrmation tone.

When PTT is turned off, the handset shows No Incoming PTT while the phone is not in use.

PUSH TO TALK HANDSET A 2 HANDSET B 3 All handsets

PTT On/Off BACK

INCOMING PTT

On

Off

BACK

SELECT

Multiple handset use

PTT to a single handset

You have two ways to begin a PTT call:

If you have two handsets, press and hold PUSH TO TALK when

• handset is not in use.

If you have three or more handsets, press PUSH TO TALK when the

• handset is not in use. Then use the dialing keys to enter a handset number (1-9 for handsets 1-9, 1 for handset 11 or and 2 for handset 12), or press or to scroll to the desired handset then press SELECT. Press SELECT or PUSH TO TALK to create the push-to-talk session.

Your handset displays Connecting to HANDSET X... for a few seconds. When the connection is made, both your and the destination handsets display Press and hold [PTT] to talk and beep once.

Press and hold PUSH TO TALK on your handset. A chirp indicates your

2. microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, the handset displays PTT To HANDSET X (X represents the destination handset number).

Release PUSH TO TALK after speaking. All handsets beep once again.

3. After the handsets beep, you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond (see Answer a PTT call on page 59).

Press OFF/CANCEL or END to end the PTT call. The handset displays

Push to talk Ended for a few seconds.

- OR -

Place the handset in the telephone base or charger to end the PTT call.

After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

and 0 for handset 10, and

Multiple handset use

PTT to multiple handsets

When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to ﬁve handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The ﬁrst four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls.

To begin a PTT call to multiple handsets:

Press and hold PUSH TO TALK when the handset is not in use.

•

If you have three or more handsets, press PUSH TO TALK when the

• handset is not in use. Press and #, or press or to highlight All handsets then press SELECT or PUSH TO TALK.

Your handset displays Connecting to all handsets... for a few seconds. When the connection is made, both your and the destination handsets display Press and hold [PTT] to talk and beep once.

Press and hold PUSH TO TALK on your handset. A chirp indicates your

2. microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, the handset displays PTT To handset X (X represents the destination handset).

Release PUSH TO TALK after speaking. All eligible handsets beep once

3. again. After the handsets beep, you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond (see Answer a PTT call on page 59).

Press OFF/CANCEL or END to end the PTT call. The handset displays

Push to talk Ended for a few seconds.

- OR -

Place the handset in the telephone base or charger to end the PTT call.

After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

Multiple handset use

Answer a PTT call

You can respond to a PTT call whenever the speakerphone light is off, as described below.

When your handset receives a PTT call, the handset beeps and displays

1. Press and hold [PTT] to talk.

When the other party is speaking, your speakerphone light is on, and your

2. handset displays PTT From HANDSET X To handset: Y (X represents the originating handset and Y represents the destination handset; a maximum of four handset numbers appear).

When your speakerphone light is off and the handset displays Press and

3. hold [PTT] to talk, press and hold PUSH TO TALK on your handset. When you hear a chirp, speak towards the handset.

While you are speaking, your handset displays PTT To HANDSET X

•

(X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear).

Your voice is broadcast to all destination handsets.

•

After speaking, release PUSH TO TALK. Your handset will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK to speak again or the destination handset can respond.

Change a one-to-one PTT to intercom call

You can convert a one-to-one PTT session to an intercom call.

When your handset displays Press and hold [PTT] to talk, press

INTCOM. Your handset displays Switch to Intercom? Press SELECT

to conﬁrm.

If you have two handsets, your handset displays Calling other handset.

•

The destination handset temporarily displays Push to talk Ended and then Other handset is calling.

If you have three or more handsets, your handset displays Calling

•

HANDSET Y (Y represents the destination handset). The destination handset temporarily displays Push to talk Ended and then Handset X is calling (X represents the originating handset).

On the destination handset, press /HOME/FLASH or to answer the

2. intercom call. Both handsets now display Intercom.

To end the intercom call, press OFF/CANCEL or place the handset in the

3. telephone base or charger. Both handsets display Intercom ended.

Multiple handset use

End a PTT call

For a one-to-one PTT call, both the originating and destination handsets

• can end the PTT call.

For a PTT call to multiple handsets, the originating handset can end the

• PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all participants or the initiator hangs up.

To end or leave a PTT call:

Press OFF/CANCEL or place the handset in the telephone base or charger. The handset displays Push to talk Ended.

After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

Answer an incoming call during a PTT call

When you receive an incoming outside call during a PTT session, there is an alert tone. The PTT screen and the caller ID information display alternately.

During a one-to-one PTT, press /HOME/FLASH or /CELL on the

• originating or destination handset. The PTT call ends automatically and the outside call is answered.

During a PTT call to multiple handsets, press /HOME/FLASH or /CELL

• on the originating handset. The PTT call ends automatically and the outside call is answered.

During a PTT call to multiple handsets, press /HOME/FLASH or /CELL

• on any one of the destination handsets and that handset answers the outside call. The PTT call continues for the rest of the PTT participants.

To leave the PTT call without answering the incoming call, press

•

OFF/CANCEL. The telephone continues to ring.

Make an outgoing call during a PTT call

During a one-to-one PTT call, press /HOME/FLASH or /CELL to get a

• dial tone. The PTT call ends automatically.

During a PTT call to multiple handsets, press /HOME/FLASH or /CELL

• on the originating handset. The PTT call ends automatically and you get a dial tone.

During a PTT call to multiple handsets, press /HOME/FLASH or /CELL

• on any one of the destination handsets and that handset gets a dial tone. The PTT call continues for the rest of the PTT participants.

Directory

About the directory

Your phone directory consists of a home directory and up to four directories downloaded from cell phones. The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each downloaded directory stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

Directory entries are stored at the telephone base and shared by all

• system handsets. Any changes made on one handset apply to all.

Only one handset can review the directory at a time. If another handset

• tries to enter the directory, it shows Not available at this time.

When you access the directory with no records, the handset shows

• Directory empty.

When the directory is full and you try to save an entry, the handset shows

• Directory full.

When you try to save a number already stored in the directory, the

• handset shows Already saved.

All of the instructions on pages 62-67 for the directories apply to the home directory and all downloaded directories. Creating a new entry on page 62 only applies to the home directory.

You cannot create new entries in your downloaded directories from the DS6421 handset. Entries must be downloaded from your cell phone (see Download directory on page 25).

Directory

Create a new entry in the home directory

Press MENU on the handset when it is not in use.

1. Press or to highlight Directory, then press SELECT.

2. Press OPTION to select Home.

3. Press or to highlight Add contact, then press SELECT. The

4. handset displays ENTER NUMBER.

Use the dialing keys to enter a telephone number (up to 30 digits).

Press MUTE /DELETE to erase a digit.

•

Press and hold MUTE/DELETE to erase all digits.

•

Press to move the cursor to the right or to the left.

•

Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

•

- OR -

Copy a number from the redial list.

Press REDIAL/PAUSE and then , or REDIAL/PAUSE to browse

to the desired number. Press INSERT to copy the displayed number.

ii. Press NEXT.

6. Press or to highlight one of the following types:

Home

•

Cell

•

Work

•

Other

• Press NEXT. The handset displays ENTER NAME.

8. Use the dialing keys to enter the name (up to 15 characters). Additional

9. key presses show other characters of that particular key. Press the key repeatedly until the desired character appears. The ﬁrst character and the character after a space are automatically capitalized.

Press MUTE /DELETE to erase a character.

•

Press and hold MUTE/DELETE to erase all characters.

•

Press to move the cursor to the right or to the left.

• Press SAVE and then the handset shows Saved. You hear a

10. conﬁrmation tone.

You cannot create new entries in your downloaded directories from your DS6421 handsets. Entries must be downloaded from your cell phone (see Download directory on page 25).

Directory

Review the directory

Entries are sorted alphabetically.

To review the directory:

Press VOL/ / when the handset is not in use.

1. Press or to choose a directory, then press REVIEW.

2. Press or to browse.

- OR -

Press MENU on the handset when it is not in use.

1. Press or to highlight Directory, then press SELECT.

2. Press or to choose a directory, then press REVIEW.

3. Press or to browse.

- OR -

Press OPTION while on a call.

1. Press or to highlight Directory, then press SELECT.

2. Press or to choose a directory, then press REVIEW.

3. Press or to browse.

When the desired entry displays, press # (pound key) repeatedly to show different dialing options.

3-character alphabetical search

You can use the enhanced 3-character search to ﬁnd your contacts quickly and efﬁciently.

To start a search:

Follow the steps in Review the directory above to enter the directory.

1. When an entry appears, use the dialing keys to enter the letters

2. associated with the name. You can enter up to three letters for the search. If there is no name matching the letters entered, the next closest match in alphabetical order appears. If necessary, use

The cursor automatically moves to the next position in two seconds after you enter a letter. If you do not enter another letter within two seconds, the handset starts searching.

to browse.

Directory

Dial a directory entry

You can dial a directory entry on either a home or cell line.

To dial a directory entry:

Search for the desired entry in the directory (see Review the directory

1. or 3-character alphabetical search on page 63).

When the desired entry appears, press # (pound key)

2. repeatedly to show different dialing options.

When the displayed number is in the correct format,

3. press /HOME/FLASH or to use the home line, or

/CELL to use the cell line.

Edit a directory entry

You may edit any directory entry. However, be aware that if you download from a cell phone again, the directory will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the DS6421, those changes will be lost.

Search for the desired entry in the directory (see Review the directory

1. or 3-character alphabetical search on page 63).

When the desired entry appears, press EDIT. The handset shows

2. EDIT NUMBER.

Use the dialing keys to edit the number.

Press MUTE /DELETE to erase a digit.

•

Press and hold MUTE/DELETE to erase all digits.

•

Press to move the cursor to the right or to the left.

•

Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

• Press NEXT.

4. Press or to highlight one of the following types:

Home

•

Cell

•

Work

•

Other

• Press NEXT. The handset displays EDIT NAME.

6. Use the dialing keys to edit the name.

Press MUTE /DELETE to erase a character.

•

Press and hold MUTE/DELETE to erase all characters.

•

Press to move the cursor to the right or to the left.

• Press SAVE and then the handset shows Saved.

800-595-9511

1-800-595-9511

595-9511

1-595-9511

Directory

Edit the type of a directory entry

If you only want to edit the type of a directory entry:

Search for the desired entry in the directory (see Review the directory

1. or 3-character alphabetical search on page 63).

When the desired entry appears, press LABEL. Enter the corresponding

2. shortcut keys shown in the below table.

Type: Press: Home Cell Work Other

- OR -

Press CLEAR to erase the assigned label.

Delete a directory entry

Once a directory entry is deleted, it cannot be retrieved.

To delete an entry:

Search for the desired entry in the directory (see Review the directory

1. or 3-character alphabetical search on page 63).

When the desired entry appears, press MUTE/DELETE. The handset

2. displays Delete contact? and the name of the entry. Press YES to conﬁrm.

The handset displays Contact deleted and then the next alphabetical

3. entry in the directory. You hear a conﬁrmation tone.

1 2 3 4

Remove a downloaded directory

Search for a desired downloaded directory in the directory menu (see

1. Review the directory on page 63).

When the desired downloaded directory is chosen, press OPTION, then

2. press or to highlight Remove dir.

SELECT

Press

3. erased. Press

The handset displays Erasing directory... and then Directory removed.

4. You hear a conﬁrmation tone.

. The handset displays Directory CELL PHONE A will be

to conﬁrm.

YES

Directory

Speed dial

You can copy 10 of your directory entries to the speed dial slots (0-9). The speed dial entries are shared by all handsets.

Assign a speed dial slot

Press MENU on handset when it is not in use.

1. Press or to highlight Directory, then press SELECT.

2. Press or to highlight Speed dial, then press REVIEW.

3. Press or to highlight an empty slot, then press ASSIGN.

4. Press or to highlight the desired directory, then press REVIEW.

5. Search for the desired entry in the directory (see Review the directory

6. or 3-character alphabetical search on page 63). When the desired entry appears, press ASSIGN. You hear a conﬁrmation tone.

Reassign a speed dial slot

Press MENU on handset when it is not in use.

1. Press or to highlight Directory, then press SELECT.

2. Press or to highlight Speed dial, then press REVIEW.

3. Press or

4. Press ASSIGN. The handset displays the directory at the current

5. assigned entry.

Search for the desired entry in the directory (see Review the directory

6. or 3-character alphabetical search on page 63). When the desired entry appears, press ASSIGN.

The handset displays Entry B replaces Entry A Accept? Press YES to

7. conﬁrm. You hear a conﬁrmation tone.

to highlight the desired slot.

Dial a speed dial entry

Press and hold a desired speed dial slot (0-9).

1. Press /HOME/FLASH or to use the home line, or /CELL to use the

2. cell line.

Directory

Delete a speed dial entry

Press MENU on handset when it is not in use.

1. Press or to highlight Directory, then press SELECT.

2. Press or to highlight Speed dial, then press REVIEW.

3. Press or to highlight an assigned slot, then press DELETE.

4. The handset displays Delete Entry A Speed dial assignment?

5. Press YES to conﬁrm. You hear a conﬁrmation tone.

Deleting speed dial entries does not affect the directory entries.

Caller ID

About caller ID

This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number from the telephone service provider after the ﬁrst or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 69).

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider and cell phone service provider if:

You have both caller ID and call waiting, but as separate services (you

• may need to combine these services).

You have only caller ID service, or only call waiting service.

• You do not subscribe to any caller ID or call waiting services.

•

There are fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

Caller ID

Caller ID history

If you subscribe to caller ID service provided by your telephone service provider and/or cell phone service provider, information about each caller appears after the ﬁrst or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The home line and each cell phone paired to the DS6421 have their own

• caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 15 digits

• for the phone number and 15 characters for the name. If the name has more than 15 characters, only the ﬁrst 15 characters are shown and saved in the caller ID log. If the phone number has more than 15 digits, only the last 15 digits are shown and saved in the caller ID log.

You can review, redial, and copy an entry into the directory.

• Entries are in reverse chronological order.

• When the caller ID log is full, the oldest entry is deleted to make room for

• new incoming call information.

XX Missed calls shows when there are new caller ID log entries that

•

have not been reviewed.

Caller ID log empty shows when you access the caller ID log with

•

no records. Only one handset can review the caller ID log at a time. If a handset

• tries to enter the caller ID log while another handset is already in it, Not available at this time appears.

The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers.

Memory match

If the last seven digits of the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.

For example, if Elizabeth Jones calls, her name appears as Liz if this is how you entered it into your directory.

The number you see on your caller ID is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). If the last seven digits of the incoming telephone number does not match a number in your directory, the name appears as it is delivered by the telephone service provider.

Caller ID

Review the caller ID log

Press VOL//CID when the handset is not in use.

1. Press or to highlight the desired line (home or cell), then

2. press REVIEW.

Press or to browse.

- OR -

Press MENU on the handset when it is not in use, or press OPTION

1. while on a call.

Press or to highlight Caller ID log, then press SELECT.

2. Press or to highlight the desired line (home or cell), then

3. press REVIEW.

Press or to browse.

The name and telephone number (if available), date and time of all

• incoming calls are shown.

You hear a double beep when you reach the beginning or end of the

• caller ID log.

Caller ID

View dialing options

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the directory.

While reviewing the caller ID log, press # (pound key) repeatedly to display different

Press #

dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

Press 1

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

Press 1

When the number is displayed in the correct format for dialing, press /HOME/FLASH, or /CELL to dial.

Dial a caller ID log entry

Search for the desired entry in the caller ID log (see Review the caller ID

1. log on page 70).

When the desired entry appears and is in the correct format for dialing,

2. press /HOME/FLASH or to use the home line, or /CELL to use the cell line.

800-595-9511

1-800-595-9511

595-9511

1-595-9511

1-800-595-9511

800-595-9511

1-595-9511

595-9511

Caller ID

Save a caller ID log entry to the directory

Caller ID log entries can only be saved to the Home directory.

Select a desired entry in the caller ID log (see Review the caller ID log

1. on page 70).

When the desired entry appears, press # (pound key) repeatedly to show

2. different dialing options.

When the number is in the correct format, press SAVE. The handset

3. shows EDIT NUMBER.

Use the dialing keys to edit the number.

Press MUTE /DELETE to erase a digit.

•

Press and hold MUTE/DELETE to erase all digits.

• Press to move the cursor to the right or to the left.

• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

•

Press NEXT.

5. Press or to highlight one of the following types:

Home

• Cell

• Work

• Other

•

Press NEXT. The handset displays EDIT NAME.

7. Use the dialing keys to edit the name.

Press MUTE /DELETE to erase a character.

•

Press and hold MUTE/DELETE to erase all characters.

• Press to move the cursor to the right or to the left.

• Press to toggle the name order. For example, Mike Smith

• becomes Smith Mike when you press .

Press SAVE and then the handset shows Saved. You hear a

9. conﬁrmation tone.

If the name received from the telephone service provider is all in capital

• letters, the ﬁrst letter of every word remains a capital letter. However, the next letter after the preﬁx “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter.

When you try to save a caller ID entry without any caller ID information, the

• handset displays Unable to save.

Caller ID

Delete from the caller ID log

To delete a single entry:

Select a desired entry in the caller ID log (see Review the caller ID log

1. on page 70).

When the desired entry appears, press MUTE/DELETE. The handset

2. shows the previous caller ID log entry. You hear a conﬁrmation tone.

To delete all entries:

Press VOL//CID when the handset is not in use.

1. Press ERASE. If you choose the home caller ID log, the handset displays

2. Delete all Home Calls? If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls? Press YES to conﬁrm. You hear a conﬁrmation tone.

- OR - Press MENU on the handset when it is not in use.

1. Press or to highlight Caller ID log, then press SELECT.

2. Press ERASE. If you choose the home caller ID log, the handset displays

3. Delete all Home Calls? If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls? Press YES to conﬁrm. You hear a conﬁrmation tone.

Caller ID log display screen messages

There are occasions that other information are shown instead of caller ID information.

Displays: When:

Private name

Private number

Private caller

Unknown name

Unknown number

Unknown caller

Long distance or L (before the caller’s number)

The caller is blocking the name.

The caller is blocking the telephone number.

The caller is blocking the name and number.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

It is a long distance call.

Answering system settings

Answer on/off

If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service.

If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the handset displays Calls will be answered.

When the answering system is turned on, the

/ANS ON/OFF light on the telephone base is on

and the handsets display ANS ON.

To turn the answering system on or off: Using the telephone base:

Press /ANS ON/OFF to turn the answering

• system on or off. When the answering system is turned on, it announces, system is turned off, it announces,

If there is no remaining recording time, the answering system announces,

• “

Memory is full. Calls will not be answered,

If the total recording time is less than three minutes, the answering system

• announces,

•

If the answering system is off, you may press

“Less than three minutes to record.”

/ANS ON to turn it on when there is an incoming

call. The answering system answers the call immediately if there is remaining recording time.

Using a handset:

Press MENU on the handset when it is not in use.

Press or to highlight Answering sys, then

press SELECT. Press or to highlight Answer ON/OFF, then

press SELECT. Press or to choose On or Off, then press SET to

4. save. You hear a conﬁrmation tone.

“Calls will be answered.”

“Calls will not be answered.”

” and cannot be turned on.

When the answering

Play messages

Answering sys

Directory

Caller ID log Intercom

BACK

ANSWERING SYS Announcement

Delete all old

Record memo

Answer ON/OFF BACK

SELECT

ANSWER ON/OFF

On

Off

BACK

SET

Answering system settings

Announcement

The telephone is preset with a greeting that answers calls with

leave a message after the tone.”

replace it with your own.

You can use this preset announcement, or

“Hello, please

Play your announcement

Press MENU on the handset when it is not in use.

Press or to highlight Answering sys, then

press SELECT. Press SELECT to choose Announcement.

The handset displays ANNOUNCEMENT, press PLAY.

Record your own announcement

Press MENU on the handset when it is not in use.

Press or to choose Answering sys, then

press SELECT. Press SELECT to choose Announcement.

The handset displays ANNOUNCEMENT,

press RECORD. The handset announces, “Record after the tone. Press

5. STOP when you are done.” After the tone, speak towards the handset microphone.

Press STOP when you ﬁnish recording.

6. The handset automatically plays back the newly

7. recorded announcement. Press playback at any time. After the announcement playback, press PLAY to replay the recorded announcement, or

Your announcement can be up to 90 seconds

• in length.

Announcements shorter than two seconds will not

• be recorded.

RECORD

STOP

to stop the

to record again if desired.

ANSWERING SYS

Announcement

Delete all old

Record memo Answer ON/OFF

BACK

ANNOUNCEMENT

PLAY

announcement...

Announcement

DELETE

SELECT

RECORD

Recording

STOP

playback

STOP

Answering system settings

Delete your announcement

Press MENU on the handset when it is not in use.

Press or to choose Answering sys, then

press SELECT. Press SELECT to choose Announcement.

The handset displays ANNOUNCEMENT, press PLAY

4. to play the announcement.

While the announcement is playing, press DELETE

5. to delete your own recorded announcement. The handset displays Reset Announcement to default? Press YES to conﬁrm. You hear a conﬁrmation tone.

When your announcement is deleted, calls are answered with the default announcement.

Announcement

playback

DELETE

Announcement

YES NO

STOP

Reset

to default?

Answering system settings

Answering system setup

In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time.

Call screening

Use this feature to choose whether incoming messages are broadcast from the telephone base speaker when they are being recorded. While monitoring an incoming message, you can press /HOME/FLASH or on the handset to answer the call.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Answering sys, then

press SELECT. Press or to highlight Ans sys setup, then

press SELECT. Press SELECT to choose Call screening.

Press or to choose On or Off, then press

SET to save. You hear a conﬁrmation tone.

ANSWERING SYS Delete all old Record memo Answer ON/OFF

Ans sys setup BACK

ANS SYS SETUP

Call screening

# of rings

Remote code Msg alert tone

BACK

CALL SCREENING

On

Off

BACK

SELECT

SET

Answering system settings

Number of rings

When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, three, four, ﬁve or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from outside of your local area. The default number of rings is four.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Answering sys, then

press SELECT. Press or to highlight Ans sys setup, then

press SELECT. Press or to highlight # of rings, then

press SELECT. Press or to choose from 6, 5, 4, 3, 2 or Toll saver,

then press SET to save. You hear a conﬁrmation tone.

If you set the number of rings that the answering system answers calls as 3 rings, the answering system may not have enough time to announce the caller’s full information.

ANS SYS SETUP Call screening

# of rings

Remote code Msg alert tone

BACK

6 5

4

BACK

SELECT

# OF RINGS

SET

Answering system settings

Remote access code

A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can change the code to any number from 00 to 99.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Answering sys, then

press SELECT. Press or to highlight Ans sys setup, then

press SELECT. Press or to highlight Remote code, then

press SELECT. Use the dialing keys (0-9) to enter a two-digit number,

then press SET to save. You hear a conﬁrmation tone.

Press MUTE /DELETE to erase a digit.

•

Press and hold MUTE/DELETE to erase all digits.

• Press to move the cursor to the right or to the left.

•

ANS SYS SETUP Call screening # of rings

Remote code

Msg alert tone

BACK

SELECT

REMOTE CODE

BACK

SET

Answering system settings

Message alert tone

When the answering system is turned on, the telephone beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The message alert tone is preset to off.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Answering sys, then

press SELECT. Press or to highlight Ans sys setup, then

press SELECT. Press or to highlight Msg alert tone, then

press SELECT. Press or to choose from On or Off, then press

SET to save. You hear a conﬁrmation tone.

You cannot set the message alert tone when another handset or the telephone base is accessing the answering system.

Recording time

You can set the recording time limit for each incoming message. The default setting is three minutes.

To change the setting:

Press MENU on the handset when it is not in use.

Press or to highlight Answering sys, then

press SELECT. Press or to highlight Ans sys setup, then

press SELECT. Press or to highlight Recording time, then

press SELECT. Press or to choose from 3 minutes, 2 minutes,

or 1 minute, then press SET to save. You hear a conﬁrmation tone.

ANS SYS SETUP Call screening

# of rings

Remote code

Msg alert tone BACK

MSG ALERT TONE

On

Off

BACK

ANS SYS SETUP

# of rings

Remote code Msg alert tone

Recording time BACK

RECORDING TIME

3 minutes

2 minutes 1 minute

BACK

SELECT

SET

Answering system operation

Answering system and voicemail indicators

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in

HANDSET

1 New message

answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

If and XX New messages display on the

•

12:31PM 12/31

handsets and the message window on the telephone base ﬂashes, there are new messages in the built-in answering system, press

PLAY/STOP/

on the telephone base.

To listen to messages with a handset, see To play messages with a handset on

If and New voicemail display on the

•

page 84.

handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

ANS O N

Using the answering system and voicemail together

You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Answering system operation

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to three minutes depending on the message length set (see Recording time on page 80). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

Voice prompts

The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements.

Call screening

Call screening at the telephone base:

If the answering system and call screening are on (see Call screening on page 77), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.

Options while a message is being recorded:

Press /VOL or /VOL on the telephone base to adjust the call

• screening volume.

Press PLAY/STOP/ to temporarily silence the call screening.

• Press PLAY/STOP/ to temporarily turn on or off call screening.

•

Call screening at the handset:

If the answering system is on and your answering system is recording a message, press SCREEN to screen the call on your handset and the screen displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Incoming call.

The call screening setting does not affect the call screening on the handset.

Call intercept

If you want to talk to the person whose message is being recorded, press

/HOME/FLASH or on the handset.

Answering system operation

Temporarily turning off the message alert tone

If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key (except /FIND HANDSET) temporarily silences the message alert tone.

If you press DELETE/X when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press DELETE/X again to delete all old messages. The message alert tone is temporarily off. Only press DELETE/X a second time if you wish to erase all old messages in your answering system.

The message alert tone resumes when you receive a new message.

Message playback

On the telephone base, if you have new messages, the telephone plays only the new messages (oldest ﬁrst). If there are no new messages, the telephone plays back all messages (oldest ﬁrst).

On the handset, if you have both new and old messages, you can play either new or old messages. The caller ID information displays on the handset screen when you play messages and you can call back the caller.

When playback begins, the handset displays the message status, caller ID information, and time and date of the message recorded. You hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces,

“End of messages,”

and the handset displays End of messages.

To play messages with the telephone base:

Press PLAY/STOP/ to listen to messages.

Options during playback:

Press /VOL or /VOL to adjust the speaker volume.

•

Press SKIP/ to skip to the next message.

•

Press REPEAT/ to repeat the message currently playing. Press

•

REPEAT/ twice to listen to the previous message. Press DELETE/X to delete the current message. The system

•

advances to the next message. Press PLAY/STOP/ to stop.

•

You have: 3 Old messages

BACK SKIP

OLD MSG #1/3

ANDERSON ALLEN

11:49 10/29

[2]-Call info

REPEAT

SKIP

Answering system operation

Message playback (continued)

To play messages with a handset:

Press MENU to show the menu when the handset is not in use.

Press SELECT to choose Play messages. If you have either new or old

messages, the messages play automatically. If you have both new and old messages:

To play new messages, press SELECT to select Play new msgs.

•

To play old messages, press /VOL or /VOL to highlight

•

Play old msgs, then press SELECT.

When the handset is playing a message, its screen shows the caller’s name or number. If the caller’s information is unavailable, the handset shows No caller info.

Options during playback:

Press VOL/ / or VOL/

• Press to play the messages through the handset earpiece.

• Press SKIP to skip the message summary or to the next message.

• Press REPEAT to repeat the message currently playing.

• Press REPEAT twice to playback the previous message.

• Press OFF/CANCEL to stop.

• Press MUTE/DELETE to delete the current message. The handset

• displays Message deleted brieﬂy and the system advances to the next message.

Press to adjust the handset message playback audio quality.

• Press 2 to pause the playback and show the caller ID information. Press

•

/HOME/FLASH,

DIAL

/CELL to use the cell line to call back the caller.

Press OFF/CANCEL or BACK to resume the playback. If you do not call back within 10 seconds, message playback resumes.

Press /HOME/FLASH or /CELL to pause the message playback. The

• handset displays Call back? with the caller ID information. Press YES to call back the caller, or NO to resume the message playback.

CID to adjust the speaker volume.

or to use the home line, or press

When the answering system has less than three minutes of recording time

• left, it announces, “Less than three minutes to record.” and the handset displays Rec mem low.

When the telephone is not in use, if F and the number of messages are

• ﬂashing alternately in the message window, or the handset displays Rec mem full, the memory is full. Delete some messages to make room for more.

Answering system operation

Delete all old messages

Using the telephone base: Press DELETE/X when the phone is not in use. The telephone announces,

“To delete all old messages, press DELETE again.” Press DELETE/X again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”

Using a handset:

Press MENU on the handset when it is not in use.

Press or to highlight Answering sys, then press SELECT.

Press or to highlight Delete all old, then press SELECT.

The handset displays Delete all old messages? Press YES to confirm.

The handset displays Deleting... and then All old messages deleted!

5. You hear a confirmation tone.

You can only delete old messages, which are messages you have played.

Record and play memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them the same way as incoming messages.

To record a memo:

Press MENU on the handset when it is not in use.

1. Press or to highlight Answering sys, then press SELECT.

2. Press or to highlight Record memo, then press SELECT.

3. The system announces, “

done

.” After the tone, speak towards the microphone.

Press STOP when you ﬁnish recording. The handset announces,

5. “

Recorded,

” and then returns to the previous menu.

Record after the tone. Press STOP when you are

The system announces “Memory is full.” Memory full displays if you record

• a memo when the memory is full.

Each memo can be up to four minutes in length.

• Memos shorter than two seconds are not recorded.

•

Answering system operation

Message window displays

Window display Description

0 (ﬂashing)

1-99

0-99 (ﬂashing)

1-99 & F (alternating)

1-8

0-6

- -

No messages.

The time and date need to be set.

Total number of old messages and memos recorded. The message number currently playing.

When time and date are not set, it ﬂashes 0, the total number of new messages recorded, or total number of old messages recorded.

The telephone base may have lost and regained power. The clock needs to be set.

The answering system memory is full with total number of messages recorded.

The telephone base speaker volume level while adjusting.

The telephone base ringer level while adjusting.

The system is answering a call, or recording a memo or announcement.

The telephone is being accessed remotely. The answering system is being programmed.

Answering system operation

Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 79 to change it.

Dial your telephone number from any touch-tone telephone.

1. When the system plays the announcement, enter the two-digit

2. security code.

You can also enter one of the following remote commands.

Command Function

Play all messages.

Play only new messages.

Delete the current message (during playback).

Delete all old messages.

Repeat the current message (during playback).

Play the previous message.

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record a new announcement.

Hang up the call

Turn the answering system on or off.

Hang up or press 8 to end the call.

If you do not press any keys after you enter the remote access code, all new

• messages play. If there are no new messages, all old messages play.

Once the new messages have played, the telephone announces the help

• menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system is turned off, the telephone answers after 10

• rings, and announces, “Please enter your remote access code.”

When the memory is full, the answering system answers incoming calls

• after 10 rings and announces, “Memory is full. Enter the remote access code.”

Appendix

Display screen messages

Add device failed

Already saved

Area code will not show in Caller ID log

Bluetooth headset in use. Cellular not available.

Bluetooth system busy

Caller ID log empty

Caller ID won’t be announced.

Calling all handsets

(for models with more than two handsets)

Calling HANDSET X

(for models with more than two handsets)

Calling other handset

(for models with two handsets)

Call transferred

Calls will be answered

Calls will not be answered. Memory full

Cell

Cell call on hold

Cell line in use

Cellular phone not connected

The Bluetooth device failed to pair to the telephone base.

The telephone number entered is already stored in the directory.

The home area code you saved will not be shown in caller ID log.

You are trying to make a cell call while the Bluetooth headset is in use.

You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used.

There are no caller ID log entries. The ringer volume on the handset is turned off

so no caller ID information will be announced for incoming calls.

You are calling all other handsets.

You are calling another handset.

You have successfully transferred an outside call to another handset.

You have changed an answering system setting while the answering system is off. The answering system turns on automatically to answer calls.

You have changed an answering system setting while the answering system is off. The answering system turns on automatically but it will not answer calls due to lack of memory space.

The cell line is in use. A call on the cell line has been put on hold. Another system handset is using the cell line. There is no cell phone connected when you try

to make a call on the cell line.

Appendix

Display screen messages (continued)

Connecting...

Connection failed

Connecting to all handsets...

Cell Phone A is added and connected to base.

Device list is empty

Device disconnected

Device renamed

Directory empty

Directory full

Download fail

Downloading dir

Ended

End of messages

Handset X is calling

(for models with more than two handsets)

Other handset is calling

(for models with two handsets)

Handset X is calling all

Headset X is deactivated

Headset not connected!

Home

Home call on hold

Home & cell calls on hold

Home & cell lines in use

Connection is establishing between the telephone base and the Bluetooth device.

Unsuccessful connection between a Bluetooth device and the telephone base.

You are trying to start a PTT session to all other handsets.

The Bluetooth device is successfully added and connected to the telephone base.

There are no Bluetooth devices paired to the telephone base.

A Bluetooth device is disconnected. A Bluetooth device is renamed. There are no directory entries. The directory is full. The telephone system failed to download the

directory from a cell phone. The telephone system is downloading the

directory from a cell phone. You have just ended a call.

You have listened to all messages in the answering system.

Another system handset is calling.

One of the system handset is calling all others. The headset is deactivated from the active slot. The Bluetooth headset is not connected to the

telephone base. The home line is in use.

A call on the home line has been put on hold. Calls on the home and cell lines have been put

on hold. Calls on the home and cell lines are in use

while all other handsets are in idle mode.

Appendix

Display screen messages (continued)

Home line in use

Home Transfer from HANDSET X

(for models with more than two handsets)

Home Transfer from other handset

(for models with two handsets)

Home Transfer from HANDSET X to all

Home Transfer from other handset

Incoming call

Incorrect PIN

Intercom

Intercom ended

Key tone off

Less than 3 min to record

Low battery

Message deleted

Memory full

Microphone on

Microphone off

New voicemail

No answer. Try again.

No cellular is ready for connection.

No Incoming PTT

Another system handset or another telephone on the same home line is in use.

One handset is receiving an outside call transferred from another handset.

All handsets are receiving an outside call transferred from another handset.

There is an incoming call. The PIN number for adding a Bluetooth device

is incorrect. The handset is on an intercom call.

You have just ended an intercom call. The key tone volume is set as off. The answering system memory is low. The battery needs to be recharged. The message is deleted. The memory for recording messages and

memos is full. The mute feature is turned off and the person

on the other end can hear you. You have turned off the handset microphone.

The other party cannot hear you but you can hear the other party.

There are new voicemail messages from your telephone service provider for the home line.

You tried to make an intercom call, but the handset you are calling is is busy or out of range.

There are no cell phones in an active slot to connect with the telephone base.

The incoming PTT function is disabled. The handset will not receive PTT calls.

Appendix

Display screen messages (continued)

No entries found. Try downloading from SIM only

No entries found. Try downloading from Phone only

No headset found

No home line

No signal. Call ended.

Not available at this time

Out of range OR No power at base

Only 1 headset in device list can be ready for connection.

Only 2 devices can be ready for connection

Only for 7 digits dialing from Caller ID log

** Paging **

Place in charger

Please use cell to connect to base.

Please use headset to connect to base.

There are no entries found when you download a cell phone directory from the cell memory.

There are no entries found when you download a cell phone directory from your SIM card.

There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories.

No Bluetooth headset can be found. There is no telephone line connected. Communication between the handset and

telephone base is lost during a call. One handset is already viewing the caller

ID log, directory or answering system, and another handset attempts to review it.

One handset attempts to place a PTT call to another handset which is on an outside or intercom call, or accessing the answering system.

The handset has lost communication with the telephone base.

There is no power connected to the telephone base.

One headset is already connected to the telephone base.

There are already two Bluetooth devices active or connected.

The area code will be removed from caller ID entries to allow seven digit local dialing.

The system handset is being paged. The battery is very low. The handset should

be placed in the telephone base or charger to recharge.

You need to use your cell phone to establish a connection to the telephone base.

You need to use your headset to establish a connection to the telephone base.

Appendix

Display screen messages (continued)

PTT From HANDSET X To HANDSET Y

PTT To HANDSET X

Push to talk Ended

Put handset on BASE to register

Rec mem full

Rec mem low

Redial empty

Registration failed

Ringer muted

Saved

Transferring call to HANDSET X

Transferring call to all

(for models with more than two handsets)

Transferring to other handset

(for models with two handsets)

Unable to save

XX Missed calls

XX New messages

One handset has started a PTT session to another handset.

You have started the PTT process. The PTT session is ended. Your handset is not registered to the

telephone base. The answering system has no recording

time left. The answering system has less than 3 minutes

to record. There are no entries in the redial list.

You failed to register a handset to the telephone base.

The ringer is muted temporarily during an incoming call or intercom call.

Your selection has been saved. One handset is transferring an outside call to

another handset.

You tried to save a caller ID entry with no caller ID information.

There are missed calls that have not been reviewed in your caller ID log.

There are new messages recorded in the answering system.

Appendix

Handset and telephone base indicators Handset lights

On when the handset speakerphone is in use.

/CELL

/HOME/FLASH

CHARGE

Flashes quickly when there is an incoming cell call. Flashes slowly when the cell line is on hold.

Flashes quickly when there is an incoming home call. Flashes slowly when the home line is on hold.

On when the handset is charging in the telephone base or charger.

Telephone base lights

/ANS ON/OFF

D1/D2

IN USE

On when the answering system is turned on.

On when a Bluetooth device is connected to the base. Flashes alternately while pairing a Bluetooth device. Flashes quickly when there is an incoming cell call.

On when the telephone line is in use or on hold. On when the answering system is answering a call. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is

in use.

Appendix

Handset icons

1 2

HOME line - on steadily when the home line is in use or there is an incoming home call.

CELL line - on steadily when the cell line is in use or there is an incoming cell call.

Bluetooth connected devices - indicates that there are Bluetooth connected devices on the device list.

Bluetooth disconnected devices - indicates that there are Bluetooth disconnected devices on the device list.

Wireless Bluetooth headset - on steadily when a wireless Bluetooth headset is in use on the home line.

Speakerphone - the speakerphone is in use.

Ringer off - on steadily when all the ringers of Home, Cellular 1 and Cellular 2 are turned off. Flashes when only

one or two of the ringers are turned off. New voicemail - indicates you have new voicemail

messages from the telephone service provider for the home line.

New answering system message - indicates you have new answering system messages.

Battery status - animates when the battery is charging. Becomes solid when the battery is fully charged.

ANS O N

NEW

MUTE

Battery status - ﬂashes when the battery is low and needs charging.

Answering system on - indicates that the answering system is turned on to answer incoming home calls.

New caller ID log - indicates that the missed call is new.

Mute - the microphone is muted.

Appendix

Expand your telephone system

The handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.

Add and register a handset

You can add new handsets (DS6401, purchased separately) to your telephone system, but each handset must be registered with the telephone base before use. When ﬁrst purchased, each expansion handset shows Put handset on BASE to register after a battery is installed. You may need to charge the handset before registering it to the telephone base. For more details on battery charging, see the table on page 5.

To register a handset:

Make sure the handset is out of the

1. telephone base or handset charger and shows Put handset on BASE to register. Place the handset you wish to register in the telephone base.

The handset displays Registering handset...

2. on the handset and the red IN USE light on the telephone base turns on. It takes about 90 seconds to complete the registration process. The handset displays HANDSET X Registered (X represents the registered handset number). The IN USE light on the telephone base turns off and you hear a conﬁrmation tone from the handset when registration completes.

If registration fails, the system will automatically try to register again. If registration fails after the third try, the handset displays Registration failed then Put handset on BASE to register and the telephone base beeps. This may take up to ﬁve minutes to occur.

To reset the handset, remove it from the telephone base. When the handset displays Put handset on BASE to register, try the registration process again.

You cannot register a handset if any other system

• handset is in use.

VTech DS6421-26, DS6421-3, DS6421-2, DS6421-30, DS6421-4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual