Vtech DS6211 User Manual

User’s manual

w w w.v t e c h p h o n e s . c o m

Models:
DS6211/DS6211-2/

DS6211-3/DS6211-4

Congratulations

T

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new VTech product. Before using this telephone, please
read the Important safety instructions on page 37 of this manual.

This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.

www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy

efciency guidelines.

Telephones identied with this logo have reduced noise and

interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.

In Canada, please visit

Table of contents

Getting started .........................1

Parts checklist ............................1

Telephone base and charger

installation ...............................2

Battery installation and

charging ..................................3

Installation options .....................4

Tabletop to wall mount

installation ..............................4

Wall mount to tabletop

installation ...............................5

Handset layout ...........................6

Telephone base layout ...............7

Telephone settings ..................8

Ringer volume ............................8

Ringer tone .................................8

Key tone .....................................8

LCD language ............................9

Set date/time ..............................9

Clear voicemail ...........................10

Home area code .........................10

Telephone operation ................11

Make a call ................................11

Predial a call ...............................11

Answer a call ..............................11

End a call ....................................11

Speakerphone ............................11

Volume .......................................11

Mute ...........................................12

Ringer mute ................................12

Call waiting .................................12

Find handset...............................12

Chain dialing...............................13

Multiple handset use ..................14

Intercom .....................................14

Answer an incoming call

during an intercom call ............14

Share an outside call ..................15

Directory .....................................16

Store a directory entry ................17

Character chart ..........................18

Search the directory ...................19

Alphabetical search ....................19

Dial a directory entry ..................19

Edit a directory entry ..................20

Delete from the directory ............20

About caller ID ............................21

Call log .......................................22

Missed calls indicator ................22

Review the call log ....................23

Make a call log entry ready

to dial ......................................23

Dial a call log entry ....................24

Save a call log entry to the

directory ..................................24

Delete from the call log ..............24

Call log display screen

messages ................................25

Redial list ....................................25

Dial a redial entry .......................25

Delete from redial .......................25

Appendix ...................................26

Handset display screen

messages ................................26

Handset and telephone base

indicators ................................28

Battery ........................................29

Expand your telephone system ...30
Add and register a handset

(optional) .................................30

Replace a handset .....................31

Troubleshooting ..........................32

Important safety instructions ......37

Operating range .........................38

Maintenance ...............................38

About cordless telephones.........39

The RBRC® seal .........................39

Warranty .....................................40

FCC, ACTA and IC regulations ...42

Technical specications .............44

Index ..........................................45

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.

(1 f or DS6 211-2, 2 f or DS6 211-3 and
3 f or D S6 211-4)

Tele phone base
power adapter

Batte ry

(1 f or DS6 211, 2 for DS6 211-2,
3 f or D S6 211-3 and 4 f or D S6 211-4)

Handset

(1 f or DS6 211, 2 for DS6 211-2,
3 f or D S6 211-3 and 4 f or D S6 211-4)

Tele phone baseCharg er and c harge r adapte r

Wall b racket

Tele phone line cord

Batte ry compar tm ent c over

(1 f or DS6 211, 2 for DS6 211-2,
3 f or D S6 211-3 and 4 f or D S6 211-4)

User’s manu al

To purchase replacement batteries or power adapters, visit our website at
www.vtechphones.com or call 1 [phone]. In Canada, go to
www.vtechcanada.com or dial 1 [phone].

1

Getting started

Telephone base and charger installation

Install the telephone base and charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service

through your telephone line, you must install a DSL lter between the

telephone line cord and the telephone wall jack. The lter prevents noise and

caller ID problems caused by DSL interference. Contact your DSL service

provider for more information about DSL lters.

Tele phone
wall jac k

If you have DSL
high speed
Internet service,
a D SL filte r (not
include d) is
requi red.

Use only the power adapters supplied with this product. To order a

•
replacement, visit our website at www.vtechphones.com or call
1 [phone]. In Canada, go to www.vtechcanada.com or dial
1 [phone].

The power adapters are intended to be correctly oriented in a vertical or

•

oor mount position. The prongs are not designed to hold the plug in place if

it is plugged into a ceiling or an under-the-table/cabinet outlet.

Tele phone
base power
adapter

Tele phone
line cord

Tele phone base

Electrical outlet
not controlled by
a wall switch

Charg er

Charg er adapt er

2

Getting started

Battery installation and charging

Install the battery as shown below. After installing the battery, you might
be able to make and receive short calls. For best performance, charge the
handset for at least 16 hours before use. When not in use, place the handset
in the telephone base or charger. See page 29 for battery operating times.

Battery indicators Battery status Action

The screen is blank. Battery has no charge

The screen shows

PLACE IN CHARGER

and ashes.

The screen shows
LOW BATTERY,

ashes, and the

handset beeps.

The screen shows
HANDSET X.

If the battery compartment cover is on the handset, press the indentation

1.

and the handset cannot
be used.

Battery has very little
charge and the handset
cannot be used.

Battery has enough
charge to be used for a
short time.

Battery is charged. To keep the battery charged,

and slide the cover to remove.
Plug the battery connector securely into the socket inside the handset

2.
battery compartment, matching the color-coded label.

Place the battery with the label THIS SIDE UP facing up and the wires

3.
inside the battery compartment.

Align the cover at against the battery compartment, then slide it towards

4.
the center of the handset until it clicks into place.

Charge the handset by placing it in the telephone base or charger. The

5.
CHARGE light is on when the handset charges.

1

2

3

Charge until the screen shows
LOW BATTERY (at least 10
minutes).

Charge until the screen shows
LOW BATTERY (about four
minutes).

Charge until the screen shows
HANDSET X (about one hour).

place it in the telephone base
or charger when not in use.

4

5

CHARGE
light

If the handset will not be used for a long time, disconnect and remove the

•
battery to prevent possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.com

•
or call 1 [phone]. In Canada, go to www.vtechcanada.com or dial
1 [phone].

3

Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount yourIf you want to mount your
telephone on a wall, use the provided wall bracket to connect with a standard
dual-stud telephone wall mounting plate. If you do not have this mounting
plate, you can purchase one from many hardware or consumer electronics
retailers. You might need a professional to install the mounting plate.

Tabletop to wall mount installation

Position the telephone base as shown below. Insert the extended tabs

1.
(marked B) of the wall bracket into the slots on the back of the telephone
base (marked B). Push the telephone base down until it is securely in place.

If you are using a DSL lter, plug the line cord into the lter now. Route the

2.

telephone line cord (or DSL lter) through the wall bracket hole. Route the

power cord out of the bottom of the telephone.

Plug the telephone line cord (or DSL lter) into the wall jack. Plug the

3.
power adapter into a power outlet not controlled by a wall switch.

Align the holes on the bracket with the standard wall plate and slide the

4.
bracket down until it locks securely. Bundle the telephone line cord and
power adapter cord neatly with a twist tie.

1 2

3

4

4

Getting started

Wall mount to tabletop installation

If the telephone line cord and power adapter cord are bundled, untie

1.

them rst.

Lift the telephone base up to detach it from the black plastic wall bracket.

2.

Unplug the telephone line cord (or DSL lter) from the wall. Unplug the

power adapter from the power outlet.
See Telephone base and charger installation on page 2.

3.

5

Getting started

Handset layout

CHARGE light

On when the handset is
charging in the telephone
base or charger (page 3).

/VOL (Director y/volume)
Press to enter the directory

when the telephone is not
in use (page 19).

While in a menu, press to
scroll up.

During a call, press to raise
the listening volume (page 11).

(Speakerphone)

Press to switch between
speakerphone and handset
(page 11).

Press to make or answer a
call (page 11).

During a call, press to
receive an incoming call
when you receive a call
waiting alert (page 12).

1

While reviewing a call log
entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
director y (page 23).

REDIAL/PAUSE

Press to review the redial list
(page 25).

While dialing or entering
numbers into the director y,
press and hold to insert a
dialing pause (page 17).

CID / VOL (caller ID/volume)
Press to review the call log

when the telephone is not
in use (page 23).

While in a menu, press to
scroll down.

During a call, press to lower
the listening volume (page 11).

MENU/SELECT

Press to show the menu.
While in a menu, press to

select an item, or save an
entry or setting.

OFF/CLEAR

During a call, press to hang up
(page 11).

While the handset is ringing,
press to silence the ringer
temporarily (page 12).

Press and hold while the
telephone is not in use
to erase the missed calls
indicator (page 22).

During programming, press to
exit without making changes.

#

Press repeatedly to show
other dialing options when
reviewing a call log entry
(page 23).

INT (intercom)
Press to initiate an intercom

conversation or transfer a call

MUTE/REMOVE

While on a call, press to mute the microphone
(page 12).

While reviewing the call log, director y or redial
list, press to delete an individual entry (page 24,
page 20 and page 25 respectively).

Press to delete digits when predialing (page 11).

6

(page 14).

Getting started

Telephone base layout

FIND HANDSET

Press to page all
system handsets.

IN USE light
Flashes when there is an

incoming call, or another
telephone sharing the
same line is in use.

On when a system
handset is in use.

VOICEMAIL light
Flashes when you have

new voicemail, a service
offered by your telephone
service provider.

7

Telephone settings

Ringer volume

You can set the ringer volume or turn the ringer off.

Press MENU/SELECT to show the menu when the

1.
handset is not in use.

Press or to select >RINGER VOLUME, then press

2.

MENU/SELECT.

Press or to adjust the volume. A sample of each

3.
ringer volume plays as you scroll through the choices.

Press MENU/SELECT to conrm your selection.

4.

Setting the volume to the lowest level turns off the ringer.
RINGER MUTE temporarily displays and the ringer off
icon appears.

Ringer tone

You can choose from different ringer tones.

Press MENU/SELECT to show the menu when the

1.
handset is not in use.

Press or to select >RINGER TONE, then press

2.

MENU/SELECT.

Press or to select the desired ringer tone. A sample of

3.
each ringer tone plays as you scroll through the choices.

Press MENU/SELECT to conrm your selection.

4.

If you turn off the ringer volume, you will not hear ringer
tone samples.

DIRECTORY
CALL LOG
>RINGER VOLUME
RINGER TONE
KEY TONE

RINGER VOLUME

DIRECTORY
CALL LOG
RINGER VOLUME
>RINGER TONE
KEY TONE

RINGER TONE
1

Key tone

Your handset is programmed to beep with each key press.
You can turn the key tone on or off.

Press MENU/SELECT to show the menu when the

1.
handset is not in use.

Press or to select >KEY TONE, then press

2.

MENU/SELECT.

Press or to choose ON or OFF.

3.
Press MENU/SELECT to conrm your selection.

4.

8

DIRECTORY
CALL LOG
RINGER VOLUME
RINGER TONE
>KEY TONE

KEY TONE
>ON
OFF

Telephone settings

LCD language

You can select ENGLISH, FRANÇAIS or ESPAÑOL to be
used in all screen displays.

Press MENU/SELECT to show the menu when the

1.
handset is not in use.

Press or to select >LCD LANGUAGE, then press

2.

MENU/SELECT.

Press or to scroll through the choices.

3.
Press MENU/SELECT to conrm your selection.

4.

Set date/time

If you subscribe to caller ID service, the day, month and
time are set automatically with each incoming call.

To set the date and time manually:

Press MENU/SELECT to show the menu when the

1.
handset is not in use.

Press or to select >SET DATE/TIME, then press

2.

MENU/SELECT.

Press the dialing keys (0-9) to enter a two-digit number

3.
or press or until the screen displays the correct
value. Press MENU/SELECT to advance.

Repeat step 3 until the date and time are set.

4.

CALL LOG
RINGER VOLUME
RINGER TONE
KEY TONE
>LCD LANGUAGE

LCD LANGUAGE
>ENGLISH

,

FRANCAIS

~

ESPAN OL

RINGER VOLUME
RINGER TONE
KEY TONE
LCD LANGUAGE
>SET DATE/TIME

SET DATE

12/25/08
MM/DD/YY

SET TIME

11:10 AM

9

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone service
provider, NEW VOICEMAIL and appear on the handset, and the

VOICEMAIL light on the telephone base ashes when you have new

voicemail messages. To listen to your voicemail, you typically dial an access
number provided by your telephone service provider, followed by a security
code or PIN. Contact your telephone service provider for more information
and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the
indicators on both the handset and telephone base turn
off automatically.

Use the clear voicemail feature when the telephone
indicates that there is new voicemail but there is none
(for example, when you have accessed your voicemail
while away from home). Clearing the voicemail waiting
indicator only turns off the indicators; it does not delete your
voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to
send the signal to turn on the indicators.

To manually turn off these indicators:

Press MENU/SELECT to show the menu when the handset is not in use.

1.
Press or to select >CLR VOICEMAIL, then press MENU/SELECT. The

2.
screen shows TURN OFF INDICATOR? PRESS SELECT TO CONFIRM.

Press MENU/SELECT to conrm your selection.

3.

Your telephone service provider might alert you to new messages with a
stutter (broken) dial tone. Contact your telephone service provider for details.

RINGER TONE
KEY TONE
LCD LANGUAGE
SET DATE/TIME
>CLR VOICEMAIL

TURN OFF

INDICATOR?

PRESS SELECT

TO CONFIRM

Home area code

If you dial your local calls using only seven digits (area code not required),
you can program your home area code so that when you receive a call within
your local area, the telephone number is automatically stored without the
area code in the call log.

Press MENU/SELECT to show the menu when the

1.
handset is not in use.

Press or to select >HOME AREA CODE, then press

2.

MENU/SELECT. The stored home area code appears with

the last digit ashing.

Use the dialing keys to enter your home area code.

3.

Press MUTE /REMOVE to delete a digit.

•

Press and hold MUTE/REMOVE to delete the entire entry.

•
Press MENU/SELECT to conrm.

4.

10

KEY TONE
LCD LANGUAGE
SET DATE/TIME
CLR VOICEMAIL
>HOME AREA CODE

HOME AREA CODE

800

Telephone settings

If, in the future, your telephone service provider requires you to dial the area
code when making a local call, or, if you move to a location that requires it,
delete the home area code you have already programmed, following the steps
above. After you have deleted the home area code, _ _ _ will appear in the display.

Telephone operation

Make a call

Press or . You hear a dial tone.

1.
Dial the number.

2.

Predial a call

Dial the number.

1.
Press or .

2.

Answer a call

Press , or any of the dialing keys (0-9, #, *).

The screen shows the elapsed time as you talk (in hours,

•
minutes and seconds).

When predialing (preview numbers before dialing), press MUTE /REMOVE

•
or OFF/CLEAR to backspace and delete; press and hold REDIAL /PAUSE to
insert a dialing pause (a p appears).

End a call

Press OFF/CLEAR or put the handset in the telephone base or charger.

Speakerphone

During a call, press to switch between speakerphone and normal
handset use.

Volume

During a call, press VOL or VOL to adjust the listening volume.

11

Telephone operation

Mute

The mute function allows you to hear the other party but
the other party cannot hear you.

During a call, press MUTE/REMOVE on the handset. The

1.
handset screen shows MUTED for a few seconds and

MUTE

appears until the mute function is turned off.

Press MUTE/REMOVE again to resume the conversation.

2.
The handset screen temporarily shows
MICROPHONE ON.

PHONE 0:00:00

MUTED

Ringer mute

When the telephone is ringing, press OFF/CLEAR or
MUTE/REMOVE to temporarily silence the ringer without

disconnecting the call. The next call rings normally.

Call waiting

When you subscribe to call waiting service from your
telephone service provider, you hear an alert tone if there is
an incoming call while you are on another call.

Press to put your current call on hold and take the new
call. Press at any time to switch back and forth between calls.

Find handset

Use this feature to page all system handsets.

Press FIND HANDSET on the telephone base. All idle

1.
handsets ring and the screens show ** PAGING **.

To end paging, press , , any dialing keys (0-9, #, *),

2.
or press FIND HANDSET on the telephone base.

MUTE

RINGER MUTE

12