When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1. This product should be installed by a
qualified technician.
2. This product should only be connected
to the host equipment and never directly to
the network such as Public Switch Telephone
Network (PSTN) or Plain Old Telephone
Services (POTS).
3. Read and understand all instructions.
4. Follow all warnings and instructions
marked on the product.
5. Unplug this product from the wall outlet
before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
6. Do not use this product near water such
as near a bath tub, wash bowl, kitchen sink,
laundry tub or swimming pool, or in a wet
basement or shower.
7. Do not place this product on an unstable
table, shelf, stand or other unstable surfaces.
8. Slots and openings in the back or
bottom of the telephone base and handset
are provided for ventilation. To protect them
from overheating, these openings must not
be blocked by placing the product on a
soft surface such as a bed, sofa or rug. This
product should never be placed near or
over a radiator or heat register. This product
should not be placed in any area where
proper ventilation is not provided.
9. This product should be operated only
from the type of power source indicated
on the marking label. If you are not sure of
the type of power supply on the premises,
consult your dealer or local power company.
10. Do not allow anything to rest on the
power cord. Do not install this product
where the cord may be walked on.
11. Never push objects of any kind into this
product through the slots in the telephone
base or handset because they may touch
dangerous voltage points or create a short
circuit. Never spill liquid of any kind on the
product.
12. To reduce the risk of electric shock, do
not disassemble this product, but take it to
an authorized service facility. Opening or
removing parts of the telephone base or
handset other than specified access doors
may expose you to dangerous voltages
or other risks. Incorrect reassembling can
cause electric shock when the product is
subsequently used.
13. Do not overload wall outlets and
extension cords.
14. Unplug this product from the wall outlet
and refer servicing to an authorized service
facility under the following conditions:
• When the power supply cord or plug is
damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain
or water.
• If the product does not operate normally
by following the operating instructions.
Adjust only those controls that are covered
by the operation instructions. Improper
adjustment of other controls may result in
damage and often requires extensive work
by an authorized technician to restore the
product to normal operation.
EN - 2
• If the product has been dropped and the
CAUTIONS
telephone base and/or handset has been
damaged.
• If the product exhibits a distinct change
in performance.
15. Avoid using a telephone (other than
cordless) during an electrical storm. There
is a remote risk of electric shock from
lightning.
20. In wall mounting position, make sure to
mount the telephone base on the wall by
aligning the eyelets with the mounting studs
of the wall plate. Then slide the telephone
base down on both mounting studs until it
locks into place. Refer to the full instructions
in Installation in the user’s manual.
English
16. Do not use the telephone to report a gas
leak in the vicinity of the leak. Under certain
circumstances, a spark may be created when
the adapter is plugged into the power
outlet, or when the handset is replaced in
its cradle. This is a common event associated
with the closing of any electrical circuit. The
user should not plug the phone into a power
outlet, and should not put a charged handset
into the cradle, if the phone is located in
an environment containing concentrations
of flammable or flame-supporting gases,
unless there is adequate ventilation. A spark
in such an environment could create a fire
or explosion. Such environments might
include: medical use of oxygen without
adequate ventilation; industrial gases
(cleaning solvents; gasoline vapors; etc.); a
leak of natural gas; etc.
• Keep small metallic objects such as pins
and staples away from the handset receiver.
• There may be a risk of explosion if a wrong
type of handset battery is used (CTM-A2415,
CTM-A2415HC). Use only the supplied
rechargeable battery (BT164392/BT264392)
or replacement battery (BT264392). Dispose
of used batteries according to the information
in The RBRC® seal in this user guide.
SAVE THESE INSTRUCTIONS
17. Only put the handset of your telephone
next to your ear when it is in normal talk
mode.
18. The power adapters are intended to be
correctly oriented in a vertical or floor mount
position. The prongs are not designed to
hold the plug in place if it is plugged into
a ceiling, under-the-table or cabinet outlet.
19. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check
with local codes for possible special disposal
instructions.
EN - 3
Table of contents
FCC, ACTA and IC regulations 31
Energy-saving charging mode 34
Important safety instructions 2
Parts check list 5
Telephone layout
Cordless 1-line CTM-A2415 Base 6
Cordless 1-line CTM-A2415 and CTM-A2415HC
Handset 7
Cordless 1-line CTM-A2415HC Charging Stand
8
Installation
Cordless 1-line - CTM-A2415 8
Connection
Cordless 1-line - CTM-A2415 11
Cordless Accessory Handset & Charging stand
- CTM-A2415HC 12
Set up
Maintenance 34
Disclaimer and Limitation of Liability 35
Technical specification
Cordless 1-line - CTM-A2415 36
Cordless Accessory Handset & Charging Stand
- CTM-A2415HC 36
Cordless 1-line - CTM-A2415 13
Cordless Accessory Handset & Charging stand
- CTM-A2415HC 13
Operate
Cordless 1-line - CTM-A2415 16
Cordless Accessory Handset & Charging stand
- CTM-A2415HC 16
Appendix
CTM-A2415 Base battery 18
CTM-A2415HC Handset battery 18
Troubleshooting 20
VTech Hospitality Limited Warranty Program
27
Precautions for users of implanted cardiac
pacemakers 29
Operating range 29
About cordless telephones 29
The RBRC® seal 30
EN - 4
Parts check list
Items contained in the respective cordless telephone package:
Model
name
Cordless
1-line
Model
number
CTM-A2415
Telephone base
with faceplate
and overlay |
Charging Base
Parts included
Cordless
handset
and
Handset
battery
Telephone line
cord with Power
connector
Base
Stand
| Wall
Mount
Bracket
English
Power
adapter
Cordless
1-line
accessory
handset &
charging
base
CTM-
A2415HC
----
EN - 5
Telephone layout
Cordless 1-line CTM-A2415 Base
1MESSAGE WAITING LED
2Wall mount clip
3Faceplate slot with Speed dial keys
(Programmable)
SPD5
SPD6
SPD7
SPD8
REPLACE BATTERY LED
4VOL + | VOL - (VOLUME +/-)
5SPEAKER
6CHARGE LED
7FIND HS (FIND HANDSET)
8 Grooves for Mounting bracket
9Voicemail voltage detection
10Battery compartment with cover
11Grooves for Base stand
12Telephone jack
13Base battery ON pinhole
EN - 6
Cordless 1-line CTM-A2415 and CTMA2415HC Handset
English
1TALK | FLASH
2OFF
3Numeric dial keys
4SPEAKER
Speed Dial keys (Programmable)
5
SPD1
SPD2
6Handset battery ON pinhole
7Handset earpiece
8
EMERGENCY (Programmable)
9
MUTE
10MESSAGES (Programmable)
11LOW BATTERY LED
12Microphone
13Handset screw cover
14-/VOLUME/+
15Speakerphone
16MESSAGE WAITING LED
EN - 7
Cordless 1-line CTM-A2415HC Charging
Stand
Installation
Cordless 1-line - CTM-A2415
Installation option - install base
stand for desktop
To mount the base stand
1. Align the grooves with the base stand.
2. Slide down to secure the stand.
1Charging poles
2CHARGE LED
To unmount the base stand
Simply slide up and lift the telephone base
from the base stand.
EN - 8
Installation option - converting
from desktop to wall mount position
To mount the telephone base on the wall
1. Unmount the base stand. Put the cordless
handset aside. On the telephone base, press
the wall mount clip upward and rotate a half
turn (180°). Slide back the clip.
English
• It locks into place with the protruding edge
pointing towards the upper edge of the
telephone base. This protruding edge
holds the cordless handset when the phone
is mounted on the wall.
2. Turn the telephone base over with the
bottom side facing up. Press the tabs of the
mounting bracket as the direction indicated
into the grooves on the telephone base until
they lock securely.
Protruding
edge
Mounting
bracket
3. Mount the telephone base on the wall
by positioning the eyelets on the telephone
base and the mounting bracket against the
mounting studs. Then slide the telephone
base down on both mounting studs until it
locks into place.
4. Replace the handset on the telephone
base cradle.
EN - 9
Eyelets
Replace telephone base battery
THIS SIDE UP
installation
Replace a handset battery installation
The telephone base battery is pre-installed. To
replace the telephone base battery, follow as
shown below.
1. Remove the screw with cross head
screwdriver. Gently open the battery
compartment cover.
The handset battery is pre-installed. To replace
the handset battery, follow as shown below.
1. Use a narrow object to pry open the screw
cover and remove the screw with cross head
screwdriver. Then, insert a 5 mm standard flat
head screwdriver in the provided slot and
gently open the handset cover.
2. Remove the used battery from the
comparment. Plug the new battery connector
securely into the socket inside the base battery
compartment. Place the battery with the label
THIS SIDE UP facing up and the wires inside
the battery compartment.
3. To replace the handset cover, align all the
tabs on the base compartment battery cover
against the corresponding grooves, then
install the screw.
2. Unplug the battery connector from the
socket and then remove the battery from the
handset battery compartment.
3. Plug the battery connector securely into the
socket inside the handset battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside the battery
compartment.
THIS SIDE UP
EN - 10
Made in China / Fabriqué en chine CR1535
NE PAS INCINÉRER OU PERCER LES PILES.
DO NOT BURN OR PUNCTURE BATTERIES.
WARNING / AVERTISSEMENT :
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
BT183342/BT283342 (2.4V 400mAh Ni-MH)
Battery Pack / Bloc-piles :
4. To replace the handset cover, align all
CAUTIONS
CAUTION
the tabs on the handset cover against the
corresponding grooves on the handset,
then firmly push downward until all the tabs
lock in the grooves. Then install the screw.
by a wall switch, and the telephone line cord is
plugged firmly into the power adapter and the
telephone wall jack.
3. Bent a small paperclip and gently insert it
to the Base battery ON pinhole and Handset
battery ON pinhole to turn on the base and the
handset.
English
• There may be a risk of explosion if a wrong
type of handset battery is used. Use
only the supplied rechargeable battery
(BT164392/BT264392) or replacement battery
(BT264392). To order a replacement, call
1-888-907-2007.
• FCC ID is shown on the back of the cordless
handset body after the handset cover is
removed.
• Dispose of used batteries according to the
information in The RBRC® seal.
Connection
Cordless 1-line - CTM-A2415
Telephone base installation
The telephone comes ready for desktop use.
• Without turning on the battery, the base and
the handset cannot be charged.
• Charge the base to enable battery backup
feature.
• The battery is fully charged after 12 hours of
continuous charging. For best performance,
keep the cordless handset in the telephone
base when not in use.
4. Press SPEAKER on the telephone base.
Listen for a dial tone, and then press SPEAKER
again to hang up.
Use only the supplied cable and power
adapter. The supplied cable is not designed for
use in any other IT devices. Misuse it on your
other IT devices shall be prohibited. To order a
replacement, call 1-888-907-2007.
1. Install the telephone base as shown below.
Telephone
wall jack
Telephone
line cord
Power
cord
connector
If you have High
Speed Internet Access
service, a DSL filter (not
included) is required.
2. When the telephone base has been initially
installed, make sure the power adapter is
securely plugged into an outlet not controlled
EN - 11
Cordless Accessory Handset & Charging
CAUTION
Handset registration
stand - CTM-A2415HC
Charger base installation
The telephone comes ready for desktop use.
1. Install the charger base as shown below.
• Make sure the power adapter is securely
plugged into an outlet not controlled by a
wall switch.
Place the cordless handset on the telephone
base cradle. Handset registration happens
automatically the first time a cordless handset is
placed on the telephone base.
When the registration process completes, the
MESSAGE WAITING LED flashes once and you
hear 3 rising beeps as confirmation.
Each telephone base accommodates up to
4 cordless handsets. When you already have
4 registered handsets, you can replace one
of them by a new handset if any one of the
4 registered handsets is disconnected from
the base. For example, it is out of range, or its
battery is removed or depleted. The previous
registered handset is then deregistered from
the telephone base.
Handset deregistration
2. Bent a small paperclip and gently insert it to
the Handset battery ON pinhole to turn on the
handset.
• Without turning on the battery, the handset
cannot be charged.
• The battery is fully charged after 12 hours of
continuous charging. For best performance,
keep the cordless handset in the charging
base when not in use.
3. Press /SPEAKER on the handset. Listen
for a dial tone, and then press /SPEAKER
again to hang up.
Use only the supplied power adapter. The
supplied power adapter is not designed for
use in any other IT devices. Misuse it on your
other IT devices shall be prohibited. To order a
replacement, call 1-888-907-2007.
When a registered cordless handset is idle,
press *331734#. You hear a confirmation tone
when the deregistration process completes.
Register a handset to another
telephone base
When a registered cordless handset is idle,
place it on another telephone base. This
cordless handset automatically registers to the
new telephone base.
Handset battery charging
The batteries must be fully charged before
using the cordless base and the handset for the
first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone
base or charging base. The battery is fully
charged after 12 hours of continuous charging.
For best performance, keep the cordless
handset in the telephone base or charging
base when not in use.
EN - 12
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