Analog Contemporary Series
CTM-A2315 | CTM-A2315-SPK | CTM-A2315-WM
Analog Corded Trimstyle Hotel Phone
User‘s Guide
Important safety instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1. This product should be installed by a
qualified technician.
2. This product should only be connected
to the host equipment and never directly to
the network such as Public Switch Telephone
Network (PSTN) or Plain Old Telephone
Services (POTS).
3. Read and understand all instructions.
4. Follow all warnings and instructions
marked on the product.
5. Unplug this product from the wall outlet
before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
6. Do not use this product near water such
as near a bath tub, wash bowl, kitchen sink,
laundry tub or swimming pool, or in a wet
basement or shower.
7. Do not place this product on an unstable
table, shelf, stand or other unstable surfaces.
8. Slots and openings in the back or
bottom of the telephone base and handset
are provided for ventilation. To protect them
from overheating, these openings must not
be blocked by placing the product on a
soft surface such as a bed, sofa or rug. This
product should never be placed near or
over a radiator or heat register. This product
should not be placed in any area where
proper ventilation is not provided.
9. This product should be operated only
from the type of power source indicated
on the marking label. If you are not sure of
the type of power supply on the premises,
consult your dealer or local power company.
10. Do not allow anything to rest on the
power cord. Do not install this product
where the cord may be walked on.
11. Never push objects of any kind into this
product through the slots in the telephone
base or handset because they may touch
dangerous voltage points or create a short
circuit. Never spill liquid of any kind on the
product.
12. To reduce the risk of electric shock, do
not disassemble this product, but take it to
an authorized service facility. Opening or
removing parts of the telephone base or
handset other than specified access doors
may expose you to dangerous voltages
or other risks. Incorrect reassembling can
cause electric shock when the product is
subsequently used.
13. Do not overload wall outlets and
extension cords.
14. Unplug this product from the wall outlet
and refer servicing to an authorized service
facility under the following conditions:
• When the power supply cord or plug is
damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain
or water.
• If the product does not operate normally
by following the operating instructions.
Adjust only those controls that are covered
by the operation instructions. Improper
adjustment of other controls may result in
damage and often requires extensive work
by an authorized technician to restore the
product to normal operation.
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• If the product has been dropped and the
CAUTIONS
telephone base and/or handset has been
damaged.
• If the product exhibits a distinct change
in performance.
15. Avoid using a telephone (other than
cordless) during an electrical storm. There
is a remote risk of electric shock from
lightning.
20. In wall mounting position, make sure to
mount the telephone base on the wall by
aligning the eyelets with the mounting studs
of the wall plate. Then slide the telephone
base down on both mounting studs until it
locks into place. Refer to the full instructions
in Installation in the user’s manual.
16. Do not use the telephone to report a gas
leak in the vicinity of the leak. Under certain
circumstances, a spark may be created when
the adapter is plugged into the power
outlet, or when the handset is replaced in
its cradle. This is a common event associated
with the closing of any electrical circuit. The
user should not plug the phone into a power
outlet, and should not put a charged handset
into the cradle, if the phone is located in
an environment containing concentrations
of flammable or flame-supporting gases,
unless there is adequate ventilation. A spark
in such an environment could create a fire
or explosion. Such environments might
include: medical use of oxygen without
adequate ventilation; industrial gases
(cleaning solvents; gasoline vapors; etc.); a
leak of natural gas; etc.
• Keep small metallic objects such as pins
and staples away from the handset receiver.
SAVE THESE INSTRUCTIONS
17. Only put the handset of your telephone
next to your ear when it is in normal talk
mode.
18. The power adapters are intended to be
correctly oriented in a vertical or floor mount
position. The prongs are not designed to
hold the plug in place if it is plugged into
a ceiling, under-the-table or cabinet outlet.
19. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check
with local codes for possible special disposal
instructions.
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Table of contents
Important safety instructions 2
Parts check list 5
Telephone layout 6
Analog Corded Trimstyle 1-line CTM-A2315 6
Analog Corded Trimstyle 1-line
CTM-A2315-SPK 7
Analog Corded Trimstyle 1-line
CTM-A2315-WM 9
Installation 10
Analog Corded Trimstyle 1-line CTM-A2315 10
Analog Corded Trimstyle 1-line
CTM-A2315-SPK 11
Analog Corded Trimstyle 1-line
CTM-A2315-WM 12
Technical specifications 29
Index 30
Telephone settings 14
Analog Corded Trimstyle 1-line CTM-A2315/
CTM-A2315-SPK/ CTM-A2315-WM 14
Telephone operation 16
Analog Corded Trimstyle 1-line
CTM-A2315/ CTM-A2315-WM 16
Analog Corded Trimstyle 1-line
CTM-A2315-SPK 17
Appendix 18
Troubleshooting 18
VTech Hospitality Limited Warranty Program
21
FCC, ACTA and IC regulations 23
Precautions for users of implanted cardiac
pacemakers 26
Operating range 26
Maintenance 27
Disclaimer and Limitation of Liability 27
Mounting bracket footprint dimension 28
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Parts check list
Items contained in the respective corded telephone package:
Parts included
Model name
Trimstyle
Analog
corded 1-Line
Trimstyle
Analog
corded 1-Line
Model
number
CTM-A2315
CTM-A2315SPK
Telephone
base with
faceplate
and
overlay
Corded handset
or
or
Telephone
line cord
Base
stand
Mounting
bracket
Trimstyle
Analog
corded 1-Line
CTM-A2315WM
or
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Telephone layout
Analog Corded Trimstyle 1-line
CTM-A2315
1 Corded handset earpiece
2 Switch hook
3 VOLUME +/-
4 Numeric dial keys
Speed dial keys
5
6 Microphone
*7
*8
Programmable key #1
Programmable key #2
EMERGENCY/
(Programmable)
MESSAGES
(Programmable)
MESSAGES
(Programmable)
EMERGENCY/
(Programmable)
*Design is subject to change without prior notice.
1 MESSAGE WAITING LED
2 Wall mount clip
3 Faceplate and overlay
4 Ringer tone switch
5 Voicemail voltage detection
6 Telephone line jack
7 Coiled handset cord jack
8 Grooves for base stand
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Analog Corded Trimstyle 1-line
CTM-A2315-SPK
1 Corded handset earpiece
2 Switch hook
3 VOLUME +/-
4 Numeric dial keys
5
6
7 Microphone
*8
9 MUTE
*10
11 Speakerphone
/SPEAKER
Speed dial keys
Programmable key #1
Programmable key #2
EMERGENCY/
(Programmable)
MESSAGES
(Programmable)
MESSAGES
(Programmable)
EMERGENCY/
(Programmable)
*Design is subject to change without prior notice.
EN - 7
1 MESSAGE WAITING LED
2 Wall mount clip
3 Faceplate and overlay
4 Ringer tone switch
5 Voicemail voltage detection
6 Telephone line jack
7 Coiled handset cord jack
8 Grooves for base stand
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Analog Corded Trimstyle 1-line
CTM-A2315-WM
1 Corded handset earpiece
2 Switch hook
3 VOLUME +/-
4 Numeric dial keys
Speed dial keys
5
6 Microphone
*7
*8
Programmable key #1
Programmable key #2
EMERGENCY/
(Programmable)
MESSAGES
(Programmable)
MESSAGES
(Programmable)
EMERGENCY/
(Programmable)
*Design is subject to change without prior notice.
1 MESSAGE WAITING LED
2 Wall mount clip
3 Faceplate and overlay
4 Grooves for mounting bracket
5 Ringer tone switch
6 Voicemail voltage detection
7 Telephone line jack
8 Coiled handset cord jack
EN - 9
Installation
Analog Corded Trimstyle 1-line
CTM-A2315
Telephone base installation
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Insert the base stand into the
lower grooves on the telephone base until they lock securely as shown below.
2. Connect both the telephone line and coiled handset cord to the telephone base and route
them along the wire ducts accordingly. Install the telephone base as shown below.
Telephone
If you have High Speed
Internet Access service, a DSL
filter (not included) is required.
Telephone
line cord
Telephone
line jack
wall jack
Coiled handset
cord jack
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Analog Corded Trimstyle 1-line
CTM-A2315-SPK
Telephone base installation
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Insert the base stand into the
lower grooves on the telephone base until they lock securely as shown below.
2. Connect both the telephone line and coiled handset cord to the telephone base and route
them along the wire ducts accordingly. Install the telephone base as shown below.
Telephone
If you have High Speed
Internet Access service, a DSL
filter (not included) is required.
Telephone
line cord
Telephone
line jack
wall jack
Coiled handset
cord jack
EN - 11
Analog Corded Trimstyle 1-line
CTM-A2315-WM
Telephone base installation
Installation option - wall mount position
To mount the telephone base on the wall
1. Install the telephone base as shown below.
Telephone
wall jack
Telephone line jack
Coiled handset
cord jack
If you have High Speed
Internet Access service, a DSL
filter (not included) is required.
2. Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount
clip and rotate a half turn (180°).
• It locks into place with the protruding edge pointing towards the upper edge of the
telephone base. This protruding edge holds the corded handset when the phone is
mounted on the wall.
Telephone line cord
EN - 12
3. Turn the telephone base over with the bottom side facing up. Insert the mounting bracket into the two
upper grooves and a lower groove on the telephone base until they lock securely. In the meantime, the
telephone cord and coiled handset cord stick out from the slots at the bottom of the mounting bracket as
shown below.
4. Mount the telephone base on the wall by positioning the eyelets on the mounting bracket against the
mounting studs. Then, slide the telephone base down on both mounting studs until it locks into place.
5. Place the corded handset on the telephone base cradle.
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Telephone settings
Analog Corded Trimstyle 1-line
CTM-A2315/CTM-A2315-SPK/
CTM-A2315-WM
Default settings are indicated by asterisks (*).
Setting Options Adjustable by
Handset earpiece volume 1, 2*, 3 User and administrator
Speakerphone volume
(for model A2315-SPK only)
Ringer tone Tone 1*, Tone 2, Tone 3 Adminstrator only
Voicemail voltage detection Disable voicemail voltage detection,
1, 2, 3, 4*, 5, 6 User and administrator
Periodic low voltage pulse detection
method, Steady high voltage and
periodic high voltage pulse detection
method
Adminstrator only
Ringer tone
There are 3 ringer tone options.
To change the ringer tone
1. Turn the telephone base over with the
bottom side facing up. Remove the sticker
above the voicemail voltage detection sticker.
2. Use a narrow object such as a standard
screwdriver to slide the ringer tone switch (on
the left, in the middle or on the right) as shown
below to select the desired detented position.
3. Put the sticker back in place.
Voicemail voltage detection
There are 3 options to set the voicemail voltage
detection on the telephone base.
To disable the voicemail voltage detection
1. Turn the telephone base over with the
bottom side facing up. Remove the sticker
above the telephone line jack.
2. Use a narrow object to unplug all the
jumpers from the telephone base.
3. Put the sticker back in place.
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To set the voicemail voltage detection by
the periodic low voltage pulse detection
method
1. Turn the telephone base over with the
bottom side facing up. Remove the sticker
above the telephone line jack.
2. Use a narrow object to unplug all the
jumpers from the telephone base. Then, plug
Speed Dial keys
There are 4 programmable guest-service
(Speed Dial) keys including programmable
key #1, programmable key #2, EMERGENCY
and MESSAGES. Program these keys to
automatically dial telephone numbers or to
activate telephone system features.
the jumpers into , and .
3. Put the sticker back in place.
Jumper
To set the voicemail voltage detection by
the steady high voltage and periodic high
voltage pulse detection method
1. Turn the telephone base over with the
bottom side facing up. Remove the sticker
above the telephone line jack.
2. Use a narrow object to unplug all the
jumpers from the telephone base. Then plug
the jumpers into , and .
3. Put the sticker back in place.
To program a Speed Dial key
1. Lift the corded handset. Then, press
the recessed PROGRAM key to enter the
administrator mode.
2. Press the desired Speed Dial key where
the telephone number is to be stored.
3. Enter the telephone number (up to 16
digits in length).
• To insert a pause in the stored number, press
the recessed PAUSE key.
4. The telephone stores the number
automatically when 16 digits are entered.
When the number has less than 16 digits, press
the recessed PROGRAM key again. You hear 3
rising beeps as confirmation.
To clear the programmed Speed Dial key
1. Lift the corded handset. Then, press
the recessed PROGRAM key to enter the
administrator mode.
2. Press the Speed Dial key where the
telephone number is to be deleted. Then,
press the recessed PROGRAM key again. You
hear 3 rising beeps as confirmation.
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The PROGRAM key and the PAUSE key are
embedded under the speed dial keys’ sticker
cover as shown below.
To remove the speed dial key sticker cover
1. Use a narrow object such as a mini
screwdriver or a paper clip to slide in the tiny
semi-circle hole on the bottom of the sticker
cover.
2. Pry open the speed dial key sticker cover
and you will hear a “click” sound when the
cover is detached from the telephone base.
Telephone operation
Analog Corded Trimstyle 1-line
CTM-A2315/ CTM-A2315-WM
Receive a call
When there is an incoming call, the telephone
rings and the MESSAGE WAITING LED flashes.
Answer a call:
Lift the corded handset from the telephone
base to answer.
Place a call
Lift the corded handset from the telephone
base. Listen for a dial tone and then dial the
desired number.
End a call
Place the corded handset on the telephone
base.
Volume
Listening volume can be adjusted from the
corded handset whereas ringer volume
cannot be adjusted.
To adjust the listening volume:
During a call, press VOL+/- to adjust the
listening volume. The next call returns to the
default listening volume.
Play messages
Press MESSAGES in idle mode to play
messages.
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Analog Corded Trimstyle 1-line
Speakerphone
CTM-A2315-SPK
Receive a call
When there is an incoming call, the telephone
rings and the MESSAGE WAITING LED flashes.
Answer a call:
Lift the corded handset from the telephone
base to answer or press /SPEAKER.
The /SPEAKER key illuminates when in use.
Place a call
Lift the corded handset from the telephone
base or press /SPEAKER. Listen for a dial
tone, and then dial the desired number.
The /SPEAKER key illuminates when in
speakerphone mode.
1. During a call, press /SPEAKER to switch
a call between the corded handset
earpiece and the speakerphone.
Press /SPEAKER again to switch back to
the corded handset earpiece.
The /SPEAKER key illuminates when in
use.
2. In idle mode, press /SPEAKER to
activate the speakerphone mode and
/SPEAKER key illuminates when in
speakerphone mode.
Mute
Mute the microphone
1. During a call, press MUTE.
End a call
Place the corded handset in the telephone
base or press /SPEAKER when in
speakerphone mode.
Volume
Listening volume can be adjusted from the
corded handset whereas ringer volume
cannot be adjusted.
Adjust the listening volume
During a call, press VOL+/- to adjust the
listening volume. The next call returns to the
default listening volume.
• The MUTE key illuminates when the mute
function is turned on. You can hear the party
on the other end but they cannot hear you.
2. Press MUTE again to resume the
conversation.
• The light on the MUTE key turns off.
Play messages
Press MESSAGES in idle mode to play
messages.
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Appendix
Troubleshooting
If you have difficulty with the telephones, please try the suggestions below. For customer service,
visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
For corded telephone
Question Suggestions
• Make sure the telephone line cord is
plugged firmly into the telephone wall jack.
• Disconnect the telephone base from the
telephone wall jack and plug in a working
The telephone does not work at all.
telephone. If the other telephone does
not work, the problem is probably in the
wiring or telephone service. Contact your
telephone service provider (charges may
apply).
• Try all the above suggestions.
There is no dial tone.
I cannot dial out.
• The telephone line cord may be defective.
Install a new telephone line cord.
• Disconnect the telephone base from the
telephone wall jack and connect a different
telephone. If there is no dial tone on this
telephone either, the problem is in your
wiring or telephone service. Contact your
telephone service provider (charges may
apply).
• Try all the above suggestions.
• Make sure there is a dial tone before dialing.
• Eliminate any background noise. Mute the
telephone before dialing, if applicable, or
dial from another room in your unit with less
background noise.
• If other telephones in your hotel are having
the same problem, the problem is in the
wiring or telephone service. Contact your
telephone service provider (charges may
apply).
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Question Suggestions
• Make sure the telephone line cord is
plugged in properly (page 10, 11, and 12).
• If other telephones in your hotel are having
the same problem, the problem is in the
wiring or telephone service. Contact your
telephone service provider (charges may
The telephone does not ring when there is an
incoming call.
apply).
• Test a working telephone at the telephone
wall jack. If another telephone has the same
problem, the problem is in the telephone
wall jack. Contact your telephone service
provider (charges may apply).
• The telephone line cord may be defective.
Install a new telephone line cord.
• If there is High Speed Internet Access
(HSIA) available at the premises through a
telephone line, you may need to install a DSL
filter (DSL - digital subscriber line) between
the telephone line cord and the telephone
wall jack. The filter prevents noise and caller
ID problems caused by DSL interference.
Contact your DSL service provider for more
information about DSL filters.
There is interference during a telephone
conversation.
• If your telephone is plugged in with a
modem or a surge protector, plug the
telephone (or modem/surge protector)
into a different location. If this doesn’t solve
the problem, relocate your telephone or
modem farther apart from each other, or use
a different surge protector.
• Disconnect the telephone base from the
telephone wall jack. Plug in a different
telephone. If calls are still not clear, the
problem is probably in the wiring or
telephone service. Contact your telephone
service provider (charges may apply).
• If other telephones in your hotel are having
the same problem, the problem is in the
wiring or telephone service. Contact your
telephone service provider (charges may
apply).
EN - 19
Question Suggestions
• Disconnect the telephone base from the
telephone wall jack. Plug in a different
I hear other calls when using the telephone.
telephone. If you still hear other calls,
the problem is probably in the wiring or
telephone service. Contact your telephone
service provider (charges may apply).
EN - 20
Appendix
VTech Hospitality Limited Warranty
Program
VTech Communications, Inc., the manufacturer
of VTech Hospitality Product (“Product”),
warrants to the holder of a valid proof of
purchase (“end user” or “you”) that the Product
and all accessories provided by VTech in the
Product’s package are free from defects in
material and workmanship, pursuant to the
following terms and conditions, when installed
and used normally and in accordance with
the Product’s operating instructions. The
limited warranty extends to the end user of
this Product and applies only if such Product is
purchased through a United States of America
and/or Canadian distributor. The limited
warranty period for this Product is determined
based on the following:
5 Years – Analog Models
• All Classic Models – corded and cordless
The limited warranty period for the Product
begins on the date that the end user takes
possession of the Product. This limited warranty
also applies to replacement Products for a
period of either: (a) 90 days from the date the
replacement Product is shipped to you; or
(b) the time remaining on the original limited
warranty as described above; whichever is
longer.
This limited warranty does not cover:
1. Product or parts that have been subjected
to misuse, accident, shipping or other physical
damage, improper installation, abnormal
operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to
repair, alteration or modification by anyone
other than an authorized service representative
of VTech; or
3. Product to the extent that the problem
experienced is caused by signal conditions,
network reliability or cable or antenna systems;
or
• All Contemporary Models – corded and
cordless
• All TrimStyle Models
2 Years – SIP Non-Display Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and
cordless
• All TrimStyle Models
During the limited warranty period, VTech’s
authorized service representative will replace,
at VTech’s option, without charge, a Product
that is not free from defects in materials and
workmanship. If the Product is replaced, it may
be replaced with a new or refurbished Product
of the same or similar design. Replacement
of Product, at VTech’s option, is the exclusive
remedy.
4. Product to the extent that the problem is
caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers,
product serial number plates or electronic
serial numbers have been removed, altered or
rendered illegible; or
6. Product purchased, used, serviced, or
shipped for repair from outside the United
States or Canada, or used for non-approved
commercial or institutional purposes (including
but not limited to Products used for rental
purposes); or
7. Product returned without valid proof of
purchase; or
8. Charges or costs incurred by the end user,
and risk of loss or damage, in removing and
shipping the Product, or for installation or
EN - 21
set up, adjustment of customer controls, and
installation or repair of systems outside the unit.
9. Line cords or coil cords, plastic overlays,
connectors, power adapters and batteries, if
the Product is returned without them. VTech
will charge the end user at then-current prices
for each of the missing items.
10. NiCd or NiMH handset batteries, or power
adapters, which, under all circumstances, are
covered by a one (1) year warranty only.
Except as provided by applicable law, you
assume the risk of loss or damage during
transit and transportation and are responsible
for delivery or handling charges incurred in the
transport of Product(s) to the service location.
VTech’s authorized service representative will
return replaced product under this limited
warranty to you, transportation, delivery and
handling charges prepaid. VTech assumes no
risk for damage or loss of the Product in transit.
this Product. Some states/provinces do not
allow the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights,
and you also have other rights which vary from
state to state or province to province.
Other limitations
This warranty is the complete and exclusive
agreement between you and VTech.
It supersedes all other written or oral
communications related to this Product. VTech
provides no other warranties for this Product,
whether express or implied, oral or written, or
statutory. The warranty exclusively describes
all of VTech’s responsibilities regarding
the Product. No one is authorized to make
modifications to this warranty and you should
not rely on any such modification.
VTech’s liability to end user hereunder shall
not exceed the purchase price of the Product.
In no event shall VTech be liable for any
indirect, special, incidental, consequential, or
similar damages (including, but not limited
to lost profits or revenue, inability to use the
product, or other associated equipment,
the cost of substitute equipment, and claims
by third parties) resulting from the use of
EN - 22
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found
to comply with the requirements for a Class
B digital device under Part 15 of the Federal
Communications Commission (FCC) rules.
These requirements are intended to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user
is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/
TV technician for help.
Changes or modifications to this equipment
not expressly approved by the party
responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC
rules. Operation is subject to the following
two conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
This Class B digital apparatus complies with
Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the
FCC rules and with technical requirements
adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on the
back or bottom of this equipment contains,
among other things, a product identifier in
the format US:AAAKXNANXXXX. This identifier
must be provided to your telephone service
provider upon request.
The plug and jack used to connect this
equipment to premises wiring and the
telephone network must comply with
applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided
with this product. It is designed to be
connected to a compatible modular jack that
is also compliant. An RJ11 jack should normally
be used for connecting to a single line. See the
installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is
used to determine how many devices you
may connect to your telephone line and still
have them ring when you are called. The
REN for this product is encoded as the 6th
and 7th characters following the US: in the
product identifier (e.g., if ## is 03, the REN
is 0.3). In most, but not all areas, the sum of
all RENs should be five (5.0) or less. For more
information, please contact your telephone
service provider.
This equipment may not be used with Party
Lines. If you have specially wired alarm dialing
equipment connected to your telephone
line, ensure the connection of this equipment
does not disable your alarm equipment. If you
have questions about what will disable alarm
equipment, consult your telephone service
provider or a qualified installer.
If this equipment is malfunctioning, it must be
unplugged from the modular jack until the
problem has been corrected.
EN - 23
If this equipment is causing harm to the
telephone network, your telephone service
provider may temporarily discontinue your
telephone service. Your telephone service
provider is required to notify you before
interrupting service. If advance notice is
not practical, you will be notified as soon as
possible. You will be given the opportunity
to correct the problem and your telephone
service provider is required to inform you of
your right to file a complaint with the FCC.
Your telephone service provider may make
changes in its facilities, equipment, operation,
or procedures that could affect the proper
functioning of this product. Your telephone
service provider is required to notify you if
such changes are planned.
If this product is equipped with a corded or
cordless handset, it is hearing aid compatible.
If this product has memory dialing locations,
you may choose to store emergency
telephone numbers (e.g., police, fire, medical)
in these locations. If you do store or test
emergency numbers, please:
Remain on the line and briefly explain the
reason for the call before hanging up.
Industry Canada
This product meets the applicable Innovation,
Science and Economic Development Canada
technical specifications.
The Ringer Equivalence Number (REN) is an
indication of the maximum number of devices
allowed to be connected to a telephone
interface. The termination of an interface may
consist of any combination of devices subject
only to the requirement that the sum of the
RENs of all the devices not exceed five.
Le présent matériel est conforme aux
specifications techniques applicables
d’Innovation, Sciences et Développement
économique Canada.
L’indice d’équivalence de la sonnerie
(IES) sert àindiquer le nombre maximal de
terminaux qui peuvent être raccordés àune
interface téléphonique. La terminaison d’une
interface peut consister en une combinaison
quelconque de dispositifs, àla seule condition
que la somme d’indices d’équivalence de la
sonnerie de tous les dispositifs n’excède pas
cinq.
Perform such activities in off-peak hours, such
as early morning or late evening.
When the adjunct is used with a leased system,
permission of the owner of the equipment
must be obtained for connection of the
adjunct because modification of the host
system is often required.
This product can only be connected to the host
equipment and never directly to the network.
EN - 24
ISEDC Warning
This device complies with Innovation, Science,
and Economic Development Canada licenceexempt RSS standard(s). Operation is subject to
the following two conditions:
(1) this device may not cause interference,
and
(2) this device must accept any interference,
including interference that may cause
undesired operation of the device.
Privacy of communications may not be ensured
when using this telephone.
Avertissement ISEDC
Cet appareil est compatible avec la licence de
l’Innovation, la Science et le développement
économique du Canada àl’exemption des
normes RSS. Le fonctionnement est sujet aux
deux (2) conditions suivantes :
(1) Cet appareil peut ne pas causer de
l’interférence, et
(2) Cet appareil doit accepter l’interférence,
incluant de l’interférence qui peut causer un
mauvais fonctionnement de cet appareil.
La confidentialitédes communications peut
ne pas être garantie lors de l’utilisation de ce
téléphone.
EN - 25
Appendix
Operating range
Precautions for users of implanted
cardiac pacemakers
Cardiac pacemakers (applies only to digital
cordless telephones):
Wireless Technology Research, LLC (WTR),
an independent research entity, led a
multidisciplinary evaluation of the interference
between portable wireless telephones and
implanted cardiac pacemakers. Supported by
the U.S. Food and Drug Administration, WTR
recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least
six inches from the pacemaker.
• Should NOT place wireless telephones
directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless telephone at the
ear opposite the pacemaker.
WTR’s evaluation did not identify any risk
to bystanders with pacemakers from other
persons using wireless telephones.
The cordless telephone operates with the
maximum power allowed by the Federal
Communications Commission (FCC). Even so,
the cordless handset and telephone base can
communicate over only a certain distance
- which can vary with the locations of the
telephone base, cordless handset, the weather,
and the layout of the hotel.
When the cordless handset is out of range
while on a call, the cordless handset rapidly
beeps three times.
If there is a call while the handset is out of
range, it may not ring, or if it does ring, the
call may not connect well when you answer
the call. Move closer to the telephone base to
answer the call.
If the handset moves out of range during
a telephone conversation, there may be
interference.
To improve reception, move closer to the
telephone base.
EN - 26
Appendix
Disclaimer and Limitation of Liability
Maintenance
Taking care of your telephone
Your telephone contains sophisticated
electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet.
Do not use the handset outdoors in the rain,
or handle it with wet hands. Do not install the
telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power
surges harmful to electronic equipment. For
your own safety, take caution when using
electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for many
years. Clean it only with a soft cloth slightly
dampened with water or mild soap. Do not use
excess water or cleaning solvents of any kind.
VTech Communications, Inc. and its suppliers
assume no responsibility for any damage or
loss resulting from the use of this user’s manual.
VTech Communications, Inc. and its suppliers
assume no responsibility for any loss or claims
by third parties that may arise through the use
of this product. VTech Communications, Inc.
and its suppliers assume no responsibility for
any damage or loss caused by deletion of data
as a result of malfunction. Be sure to make
backup copies of important data on other
media to protect against data loss.
Company: VTech Communications, Inc.
Address: 9020 SW Washington Square Road.,
Suite 555, Tigard, OR 97223, United States
Phone: 1 (888) 907-2007
Remember that electrical appliances can
cause serious injury if used when you are
wet or standing in water. If the telephone
base should fall into water, DO NOT
RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND/OR TELEPHONE LINE
CORD FROM THE WALL. Then remove the
telephone by the unplugged cords.
EN - 27
Appendix
EN - 28
Technical specifications
Analog Corded Trimstyle - A2315/ A2315-SPK/ A2315-WM
Power requirement Line powered 24V or 48V (Loop Current: >18mA@Off-Hook mode)
Message waiting signal Steady/periodic high voltage pulse or periodic low voltage pulse
Speed Dial memory Telephone handset: up to 4 memory locations; up to 16 digits
Size Telephone base: 175.27 x 74.15 x 162.95
Corded handset: 211.79 x 74.14 x 69.43
EN - 29
Index
A
A2315 6, 10, 14, 15, 16
M
Mute 17
A2315-SPK 7, 11, 14, 15, 17
A2315-WM 9, 12, 14, 15, 16
C
Cardiac pacemakers 26
Change the ringer tone 14
Clear the programmed Speed Dial key 16
D
Disable the voicemail voltage detection 15
E
End a call 16, 17
F
FCC, ACTA and IC regulations 4, 23
P
Place a call 16, 17
Program a Speed Dial key 16
R
Receive a call 16, 17
Ringer tone 14
Ringer volume 16, 17
S
Set the voicemail voltage detection 15
Speakerphone 7, 11, 14, 15, 17
Speed Dial keys 16
T
Technical specifications 28
Troubleshooting 18, 19, 20
H
Handset speakerphone 47, 17
I
Important safety instructions 2
Installation 10, 11, 12, 13
L
Limited Warranty 21, 22
Listening volume 16,17
V
Voicemail voltage detection 15
Volume 16, 17
W
Wall mount 9, 12, 13
EN - 30
Specifications are subject to change without notice.
VTech Telecommunications, Inc.
All rights reserved. 06/21.
CTM-A2315_UG_V1.2_CEC_20210618
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