VTech Amplified Phone User Manual

Table of contents

Before you begin . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist. . . . . . . . . . . . . . . . . . . . . 1

Installation . . . . . . . . . . . . . . . . . . . . . . . . 2

Connect power and telephone line cords . . . . . . . 2

Choose location . . . . . . . . . . . . . . . . . . . . 3

Install handset battery. . . . . . . . . . . . . . . . . 3

Wall mounting bracket installation . . . . . . . . . . 4

Desk/table bracket installation . . . . . . . . . . . . 4

If you subscribe to DSL service . . . . . . . . . . . . 5

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . 5

Check for dial tone . . . . . . . . . . . . . . . . . . 6

Charge the handset battery . . . . . . . . . . . . . . 6

Language . . . . . . . . . . . . . . . . . . . . . . . 6

Set the dial mode . . . . . . . . . . . . . . . . . . . 6

Set handset date and time . . . . . . . . . . . . . . 7

Handset ringer style . . . . . . . . . . . . . . . . . . 7

Set ringer volume . . . . . . . . . . . . . . . . . . . 7

Telephone operation . . . . . . . . . . . . . . . . . . . 8

Handset layout . . . . . . . . . . . . . . . . . . . . 8

Telephone base layout . . . . . . . . . . . . . . . . 9

Handset operation. . . . . . . . . . . . . . . . . . .10

Telephone base operation . . . . . . . . . . . . . .12

Temporary tone dialing . . . . . . . . . . . . . . . .13

Headset jack . . . . . . . . . . . . . . . . . . . . .13

Operating range . . . . . . . . . . . . . . . . . . . .14

Directory . . . . . . . . . . . . . . . . . . . . . . . . 15

Store a directory entry. . . . . . . . . . . . . . . . .15

Edit a directory entry . . . . . . . . . . . . . . . . .16

Erase a directory entry . . . . . . . . . . . . . . . .17

Move a directory entry to the speed dial . . . . . . .17

Dial a directory number . . . . . . . . . . . . . . . .18

Speed dial. . . . . . . . . . . . . . . . . . . . . . . . 19

Store a speed dial entry . . . . . . . . . . . . . . . .19

Edit a speed dial entry . . . . . . . . . . . . . . . .20

Delete a speed dial entry . . . . . . . . . . . . . . .21

Dial a speed dial number . . . . . . . . . . . . . . .21

Reassign locations in speed dial . . . . . . . . . . .21

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 22

About call history (caller ID) . . . . . . . . . . . . . .23

Review call history . . . . . . . . . . . . . . . . . .23

Delete records from call history . . . . . . . . . . . .24

Delete a specic call . . . . . . . . . . . . . . . . .24

Delete all calls. . . . . . . . . . . . . . . . . . . . .24

Dial a displayed number . . . . . . . . . . . . . . .24

Store a call history record in the directory. . . . . . .24

Display screen messages . . . . . . . . . . . . . . .25

Answering system operation . . . . . . . . . . . . . . 26

Audible indicators . . . . . . . . . . . . . . . . . . .26

Setting the clock. . . . . . . . . . . . . . . . . . . .26

About announcements . . . . . . . . . . . . . . . .26

Answering system layout . . . . . . . . . . . . . . .27

Record your announcement. . . . . . . . . . . . . .27

Review your announcement . . . . . . . . . . . . .27

Delete your announcement . . . . . . . . . . . . . .27

Answering system setup . . . . . . . . . . . . . . .28

Feature summary . . . . . . . . . . . . . . . . . . .28

Listen to, save & delete messages . . . . . . . . . .29

Call screening/intercept . . . . . . . . . . . . . . . .29

Record a memo . . . . . . . . . . . . . . . . . . . .30

Remote access . . . . . . . . . . . . . . . . . . . .32

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Voice menu . . . . . . . . . . . . . . . . . . . . . .32

Remote access commands . . . . . . . . . . . . . .32

Telephone operation . . . . . . . . . . . . . . . . . . 34

Display screen messages . . . . . . . . . . . . . . .34

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 35

Battery care and performance . . . . . . . . . . . .35

Replacing the handset battery . . . . . . . . . . . .35

Troubleshooting. . . . . . . . . . . . . . . . . . . . . 36

Maintenance . . . . . . . . . . . . . . . . . . . . . . 46

Limited Warranty . . . . . . . . . . . . . . . . . . . . 46

Important safety instructions . . . . . . . . . . . . . . 48

FCC, ACTA and IC regulations . . . . . . . . . . . . . 49

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 50

Technical specications. . . . . . . . . . . . . . . . . 51

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 52

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NEED HELP?

This user’s manual has all the feature operation and troubleshooting you need

to install and operate your new VTech phone. Please take the time to review

thoroughly to ensure proper installation of this VTech innovative and feature rich

product. You can also visit our website at www.vtechphones.com for support,

shopping, and everything new at VTech. In Canada go to www.vtechcanada.com.

SELECT

• Important! Before using this telephone, please read the Important

Safety Instructions on

page 48.

Before you begin

Parts checklist

• Tele ph one base with wall mounting/desktop bracket

• Handset

• Battery cover

• Telephone line cord

• Base power adapter

• Belt clipBelt clip

• Battery

• User’s manual

To order a replacement battery go to www.vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Telephone base with wall mounting/desktop bracket

Telephone line cord

Handset

Base power adapter

Getting started

Batter y cover

Belt clip

Battery

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User’s manual

• Install the telephone base away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

• Connect the power and telephone line cords to the underside of the telephone base as illustrated.

• Plug the base power adapter into an electrical outlet. If the battery has not been previously charged, place the handset in the telephone base, and allow it to charge for 16 hours.

• This power unit is intended to becorrectly orientated in a

vertical or oor

mount position.

Installation

Connect power and telephone line cords

Install the telephone base as shown below. Choose a central location within the home, away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture.

Plug t he tele ph one lin e cor d int o a telephone jack.

Standard electrical outlet

Modular telephone jack

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Installation

Choose location

For maximum performance of your cordless telephone system:

1. Choose a central location for your telephone base.

2. Install your telephone base and handset away from electronic equipment, such as personal computers, television sets and microwave ovens.

3. In locations where there are multiple cordless telephones, separate telephone bases as much as possible.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

1 2

Install handset battery

a) Align the two holes in the plug with the socket pins in

the handset battery compartment, matching the red and black wires to the color-coded label. Snap the plug into place. Put the battery into the compartment.

b) Place the battery in the compartment with the wires tucked

inside. c) Replace cover by sliding it up into place. d) The battery may have enough power for short calls. For

best performance, put the handset in the telephone base

and charge the battery for at least 16 hours.

Getting started

• Use only the provided VTech battery, or equivalent. To order a replacement battery go to www. vtechphones. com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

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Installation

Wall mounting bracket installation (optional)

Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For wall mounting, follow these instructions:

• First, inser t the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the bracket into place.

• Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes

on the telephone base and wall mounting/desktop bracket. Slide the telephone base down on the mounting studs until it locks into place.

To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward

• until it release from the grooves.

lower portion tab

lower groove

Desk/table bracket installation

To place your telephone base on a desk or table, insert the wall mounting/desktop bracket.

Insert the lower portion tabs of the bracket into the upper

• grooves of the telephone base.

• Snap the upper portion tabs of the bracket into place. To remove the bracket, press both upper portion tabs

• firmly inward and pull the bracket upward until it is released from the grooves.

upper portion tab

upper grooves

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Installation

If you subscribe to DSL service:

If you receive high speed internet service through your phone line (commonly referred to as DSL), and you are experiencing interference during conversations and/or your caller ID features aren’t functioning

properly, install a DSL lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a DSL lter.

Telephone line cord

DSL lter (For

DSL users)

Getting started

Belt clip (optional)

To single telephone jack (RJ11C)

To attach

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To remove

• If the phone will not be used for a long period of time, remove the battery to prevent battery damage.

• If you have any trouble installing your phone, please visit our website at www.vtechphones. com.

Installation

Check for dial tone

After the batteries are charged, pick up the handset and press TALK/FLASH; you should hear a

dial tone. If you do not, refer to the Troubleshooting section in the back of this user’s manual.

Charge the handset battery

The battery may have enough power for short calls. Place the handset in the base, NEEDS

RECHARGING will appear on the handset (if the battery is very low). For best performance, charge

the battery for at least 16 hours before using your telephone.

Language

• Press PROG, then press or

• The current setting blinks. Press or Espanol and Francais).

• Press SELECT to save your selection.

Set the dial mode

If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you

have pulse (rotary) service, you’ll need to change the dial mode.

• Press PROG.

• Press or

• Press SELECT. The current setting blinks.

• Press or

• Press SELECT to save.

until the screen displays DIAL MODE: and the current setting.

to select TONE or PULSE.

until LANGUAGE is displayed. Press SELECT.

until the screen displays the correct language (English,

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Installation

Set handset date and time

If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually:

• Press PROG, then press or until DATE/TIME is displayed. Press SELECT.

• The month is ashing. Press or until the screen displays the correct month. Press SELECT.

• The day is ashing. Press or until the screen displays the correct day. Press SELECT.

• The hour is ashing. Press or until the screen displays the correct hour. Press SELECT.

• The minute is ashing. Press or until the screen displays the correct minute. Press SELECT.

• AM or PM is ashing. Press or to choose between AM or PM. Press SELECT.

Handset ringer style

You can select from four different handset ringer styles, or turn the ringer off.

1. With the handset in idle (off) mode, press PROG.

2. Press or until the screen displays RINGER: and current setting.

3. Press SELECT. The current setting blinks, and you will hear a sample of the ring.

4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.

5. Press SELECT to choose the displayed ringer setting.

Set ringer volume

You can select from two different handset ringer volume, or turn the ringer off.

1. Begin with the handset in idle (off) mode.

2. Press and hold or

3. The current setting blinks, and you will hear a sample of the ring volume. Press or

5. Press SELECT to choose the displayed ringer setting.

to select ringer volume: OFF LOW HIGH. You will hear a sample of each ring tone.

until the screen displays OFF LOW HIGH.

Getting started

• In the event the battery loses all of its power or is removed, the time setting will be lost.

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1,2

3,4

SELECT

Telephone operation

Handset layout

1. TALK

2. FLASH

3. CHAN (channel)

4. REMOVE

5. ANSWER A CALL

6. /CID VOL- /VOL +

7. SELECT

8. OFF

9. REDIAL/PAUSE

10. PROG (program)

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Telephone operation

Telephone base layout

11. CHARGE/IN USE

12. MESSAGE WINDOW

13. ANS ON/OFF

14. PLAY/STOP

15. REPEAT/

16. SKIP/

17. DELETE/ X

18. VOL /

19. CLOCK

20. SETUP

21. ANNC (announcement)

22. RECORD

23. FIND HANDSET

Basic operation

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• Whenever the phone is in use, the call timer will be shown at the top right corner.

Telephone operation

Handset operation

Making calls

• Press TALK/FLASH, then dial the number. — OR — Dial the number (press to backspace), then press TALK/FLASH.

Ending calls

• Press OFF to end your call. — OR — Put the handset on the telephone base to end your call.

Answering calls

• Press any key to answer a call (except OFF, or ).

FLASH During a call, press TALK/FLASH to receive an incoming call, if call waiting is activated.

CHAN Press CHAN/REMOVE to switch to a clear channel while on a call.

REMOVE

When viewing the call log, press to delete the current record displayed. While handset is in idle mode, press and hold to delete all records in the call log.

/CID and /DIR /CID VOL-

• While on a call, press to decrease the volume. A double beep will sound when you reach the lowest setting.

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Telephone operation

• While phone is not in use, press to display caller ID information.

• While entering names or numbers into memory, press then press CHAN/REMOVE to delete last character entered.

/VOL+

• While on a call, press to increase the volume. A double beep will sound when you reach the highest setting.

• While phone is not in use, press to display directory entries.

• While entering names, press twice to add a space.

SELECT

Press to conrm an entry of operation, or to select highlighted item from menu.

OFF

During a call, press to hang up. While using menu, press to cancel an operation or exit the menu display.

REDIAL /PAUSE

Press to view redial number. Press it again to delete the redial number. Press to inser t a dialing pause while entering a number.

PROG

With the handset in idle (on-hook), press to enter programming mode.

VOL

During a call, press or to adjust the listening volume to a comfortable level.

Basic operation

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Telephone operation

Telephone base operation

CHARGE/IN USE

• Flashes in unison with an incoming call’s ringing.

• Flashes slowly when the handset is in use or answering machine picks up a call or extension is off hook.

• Glows steadily when the handset is charging.

MESSAGE WINDOW

Indicates the status of answering machine. Shows the number of message recorded in the mailbox.

ANS ON/OFF Set the answering machine to answer an incoming call.

PLAY/STOP

• Play back recorded messages in mailbox.

• Stop message playback.

REPEAT/ Repeat or playback the previous message during playback or move to previous setting when in

SETUP mode.

SKIP/ Skip or move forward during message playback or to move on to the next setting in SETUP mode.

DELETE

Delete one or all messages.

VOL / Increase/decrease speaker volume.

CLOCK Press to announce the current time. Press again to enter clock set mode.

SETUP To set various answering machine features. For details, please refer to the Answering system

operation section.

ANNC

Enter announcement mode. Press again to quit.

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Telephone operation

SELECT

Temporary tone dialing

If you have pulse (rotary) dialing, you can change from pulse dialing to touch tone dialing during a call by pressing *TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.

1. Press *TONE when handset is off hook or on a call.

2. Dial the number.

3. After you hang up, the phone automatically returns to pulse dialing.

Headset jack

You can use this telephone handsfree when you install any VTech

2.5 mm headset, purchased separately.

Plug the headset into the jack located on the right side of the

handset (under the small rubber ap). Do not force the connection,

but make sure the plug ts securely.

To purchase a headset, visit us on the web at www.vtechphones.com or call us at 1-800-595-9511. In Canada, go to www.vtechcanada.com or call us at 1-800-267-7377.

• To purchase a headset, visit us on the web at www. vtechphones.com. In Canada go to www.vtechcanada. com.

Basic operation

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Telephone operation

Operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset,

the weather, and the construction of your home or ofce. If you receive a call while you are out of

range, the handset might not ring or if it does ring, the call might not connect when you press TALK/FLASH. Move closer to the telephone base, then press TALK/FLASH to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the telephone base.

If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly, walk back into range, periodically pressing OFF.

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