Vollrath 72630 Installation Manual

ENGLISH

Operator’s Manual

CAYENNE® FULL SIZE HEAT ‘N SERVE

RETHERMALIZER

Item Description Voltage Watts Plug

72023 HS-Ultra full size Rethermalizer 120 1440 (12 Amps) 5-15P

72020 HS-1220 full size Rethermalizer 120 1000 (8.3 Amps) 5-15P

72630 HS-1220 full size Rethermalizer 230 1000 (4.3 Amps) Schuko

72550 HS-1220 full size Rethermalizer 230 1000 (4.3 Amps) UK

Thank you for purchasing this Vollrath Equipment. Before operating the equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this
packaging to ship the equipment if repairs are needed.

Item No. 2350049-1 Rev 6/10

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saFety preCautions

To ensure safe operation, read the following statements and
understand their meaning. Please read carefully.

WARNING

Warning is used to indicate the presence of a hazard that can cause
severe personal injury, death, or substantial property damage if the

warning is ignored.

CAUTION

Caution is used to indicate the presence of a hazard that will or can
cause minor personal injury or property damage if the caution is
ignored.

1. Remove all packing material and tape, as well as any protective plastic

2. Clean any glue residue left over from the plastic or tape.

3. Place the equipment in the desired location.

4. Plug the equipment into a properly grounded electrical supply matching

Features and Controls

NOTE

Note is used to notify people of installation, operation, or
maintenance information that is important but not hazard-related.

For Your Safety!

These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.

To reduce risk of injury or damage to the equipment:

 Use only grounded electrical outlets matching the nameplate rated

voltage.
 Use equipment in a at, level position.
 Do not use an extension cord with this equipment. Do not plug this

equipment into a power strip or multi-outlet power cord.
 Unplug equipment, turn off and let it cool before cleaning or moving.

Figure 1. Features and Controls.

A

 Unplug equipment when not in use.
 Do not operate without water.
 Do not spray controls or outside of equipment with liquids or cleaning

B

agents.
 Do not clean the equipment with steel wool.
 Keep equipment and power cord away from open ames, electric

C

burners or excessive heat.
 Do not operate unattended.

D

 Do not operate equipment in public areas and/or around children.
 Do not operate if equipment has been damaged or is malfunctioning in

any way.

operation

from the equipment.

the nameplate rating. Damage to the equipment can occur if incorrect
power is supplied to equipment.

C

A

B

D

ON/OFF SWITCH. Switches the equipment power ON or OFF. A light

illuminates when the equipment power is on.

HEAT CONTROL. Used to set or adjust the temperature of the well.

The higher the number the higher the temperature, the lower the
number the lower the temperature.

WATER LEVEL MARKS. Indicates the correct water level.

LOW WATER LIGHT (some models). Illuminates when the well needs

water added. If the light illuminates during operation, clean fresh water
must be added to the well.

2

FunCtion and purpose

This equipment is intended to rethermalize containers of refrigerated,
previously cooked food and hold containers of hot food at safe serving
temperatures. This equipment is not intended or designed to cook raw food
product.

Before using this equipment it must be cleaned and dried thoroughly.
This equipment is not intended for household, industrial or laboratory use.

unpaCking the equipment and initial setup

When no longer needed, dispose of all packaging and materials in an
environmentally responsible manner.

OperatOr’s Manual

WARNING

Electrical Shock Hazard.

Keep water and other liquids from entering the
inside of the unit. Liquid inside the unit could cause
an electrical shock. Do not damaged power cord.

Do not over ll wells, pans or trays. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock. Unplug unit before performing service, draining or removing
spillage pans and trays. Do not spray water or cleaning products.
Do not use a power cord that has been modied or damaged.

During operation:

WARNING

Burn Hazard.

Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating.

Hot surfaces, steam and food can burn skin. Allow the hot surfaces
to cool before handling. Do not drop or spill water onto the cooking
surface as it can spray or splatter.

1. Fill the well to the correct level marks (C) with clean fresh water. Correct
level is about 1” (2.5 CM) or approximately 5.5 quarts (5.2 Lt.) of water.
Do not over ll. See Figure 1.

2. Plug electrical power cord into a grounded outlet matching the nameplate
rated voltage.

4. Maintain water level at or near water level mark. Periodically
(approximately 2 hours) remove container of food and check the water
level. Add hot water if needed. Some models are equipped with a low
water indicator light (D) that illuminates when the water level is low.

When nished using the equipment:

5. Turn the heat control (B) to lowest setting, turn the power switch (A) to
the OFF position and unplug unit. When removing hot food containers
from unit use gloves, mitts or pot holders to protect hands.

6. Allow the unit and water to cool completely.

Cleaning

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NOTE:
If using fractional size pans, adapter bars must be used to keep steam
from escaping from between pans.

To maintain the appearance and increase the service life, clean your
equipment daily.

Rethermalizing refrigerated food that has been previously
cooked:

1. Preheat the water in the wells by covering wells with empty food
containers or covers, and then turning the unit ON and setting the heat
control (B) to the maximum heat setting. Preheat for 15 minutes.

2. Place covered container(s) of chilled food product to be rethermalized
into equipment. See food safety precautionary note.

3. During the rethermalization process, monitor food temperatures closely
for food safety. The United States Public Health Service recommends
that the entire food product reaches and maintains a minimum of 165°F
(74°C) for at least 15 seconds to be properly rethermalized. In addition,
rethermalized food must pass through the danger zone of 40°F (4° C)
to 165°F (74°C) in less than 2 hours to prevent growth of organisms
of public health concern. Do not add cold food for rethermalizing while
holding hot food.

NOTE:
To reach the required safe food temperature as quickly as possible, do
not add water or remove food pan during the rethermalization process.

4. Reduce heat setting to a level that will maintain a safe holding
temperature and maintain food quality. See food safety precautionary
note.

Hot Food Holding:

1. Preheat the water in the wells by covering wells with empty food
containers or covers, and then turning the unit ON and setting the heat
control (B) to the maximum heat setting. Preheat for 15 minutes.

2. Place container of hot food product, above 140 °F (60 °C), into
preheated equipment.

3. Reduce heat setting to a level that will maintain a safe holding
temperature and maintain food quality. See food safety precautionary
note.

Food Safety Precautionary Note:
Monitor food temperature closely for food safety. The United States
Public Health Service recommends that hot food be held at a minimum
of 140 ºF (60 ºC) to help prevent bacteria growth. Maintain correct water
level and temperature setting. Periodically remove food container and
check the water level. Add water if needed.

Hot surfaces, steam and food can burn skin. Allow the hot surfaces
to cool before handling. Do not drop or spill water into the cooking
surface as it can spray or splatter.

NOTE:
Do not use caustic cleaning chemicals, steel wool or
commercial lime removal products to clean the equipment.
Thoroughly rinse equipment with water after cleaning.

1. Unplug the equipment.

2. Allow the equipment to cool completely before cleaning.

Do not over ll wells, pans or trays. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock. Unplug unit before performing service, draining or removing
spillage pans and trays. Do not spray water or cleaning products.
Do not use a power cord that has been modied or damaged.

NOTE:
Do not immerse the cord, plug or equipment in water or
any other liquid.

3. When nished using the unit turn the heat control (A) to the lowest
setting and unplug unit.

4. When removing hot food containers from unit use gloves, mitts or pot
holders to protect hands.

5. Dispose of the water.

6. Using a damp cloth, sponge dipped in soapy water to clean the inside of
the well and the outside of the equipment.

WARNING

Burn Hazard.

Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating.

ENGLISH

WARNING

Electrical Shock Hazard.

Keep water and other liquids from entering the
inside of the unit. Liquid inside the unit could cause
an electrical shock. Do not damaged power cord.

OperatOr’s Manual

3

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troubleshooting Chart

Problem It might be caused by Course of Action

Low Water Light (some models) illuminates.

Low water in the well. Add hot water to the well to bring to correct level.

Pilot light malfunction. Replace pilot light.

The ON/OFF light comes on, equipment does not heat.

The equipment does not get hot enough. Too much water in the well. Reduce water amount to the correct level.

The equipment runs out of water in a short time.

Heating element malfunction. Replace heating element.

Thermostat control malfunction. Replace thermostat control.

Not using adapter bars with partial size
or special shaped pans.

Use adapter bars.

serviCe and repair

There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power
cord yourself. Do not send equipment directly to the Vollrath Company. Please contact the qualied professional repair service listed below.

VOLLRATH Technical Service • 1-800-628-0832

eleCtriCal draWing - Full size heat ‘n serve rethermalizer ~ 72630 and 72550

220 ~ 230V

L1

1

4

T

3

Callout

1 17074 Control Thermostat

2 44271

2

3 17504 High Limit Switch

Part

Number

Description

Heating Element,
220 - 230V ~ 1000 Watt

L2

G

4 23420

eleCtriCal draWing - Full size heat ‘n serve rethermalizer ~ 72023 and 72020

Part

Number

120V

L1

N

G

5

1

4

T

6

3

2

Callout

1 17074 Control Thermostat

2 44262

2 44273

3 17504 High Limit Switch

4 23420 Switch, Lighted, 120V

5 17559 Light, Low Water Warning, 120V

6 25438 Low Water Sensor Switch

Switch, Lighted,
220 - 230V

Description

Heating Element, model 72023,
120V ~ 1440 Watt

Heating Element, model 72020,
120V ~ 1000 Watt

4

OperatOr’s Manual

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spare parts list - Full size heat ‘n serve rethermalizer ~ 72630 and 72550

Callout

1 44640 HOUSING

2 44613 CONTROL PANEL

3 23420

4 17074 THERMOSTAT

5 17012 CONTROL KNOB

6 17741 LOOP CLAMP

7 44459 BRACKET, HIGH LIMIT SWITCH

8 17504 HIGH LIMIT SWITCH

9 17528 WELL

10 17021 O-RING, ELEMENT

11 44271

12 17024 STRAIN RELIEF

13 17249 POWER CORD, Shuko, (Model 72630)

13 17023 POWER CORD, UK, (Model 72550)

Part

Number

Description

Switch, Lighted, 220 - 230V

Heating Element, 220 - 230V ~ 1000 Watt

eXploded vieW -Full size heat ‘n serve rethermalizer ~ 72630 and 72550

Callout

14 17256 SCREW, 4mm x 7mm

15 17418 LABEL, CONTROL KNOB

16 17020 SCREW, #6-32 x 1/2”

17 WASHER, LOCK, #10 INTERNAL TOOTH

18 17010 SCREW, #8-32 x 1”

19 23685 LOCKNUT, #8-32

20 17019 NUT, #6-32 KEPS

21 17014 SCREW, #10-24 x 1/2”

22 SCREW, #8-32 x 1/2”

23 17421 LABEL - PRODUCT

24

25 17015 FOOT

26 17117 SCREW, #10-24 x 1/4”

Part

Number

Description

ENGLISH

OperatOr’s Manual

5

Countertop Warming and display

spare parts list - Full size heat ‘n serve rethermalizer ~ 72023 and 72020

Callout Part Number Description

1 17528 WELL

2 17868 “D” SHAPED HEATER GASKET

3 44273 HEATER D-SHAPED, 120V,1000W

3 44262 HEATER D-SHAPED, 120V,1440W

4 44640 HOUSING (SATIN CHROME)

5 44613 PANEL, CONTROL

6 23420 SWITCH, ROCKER, LIGHTED,120V

7 17074 THERMOSTAT, SHORT CAPILLARY

8 17012 KNOB, CONTROL

9

10 17928 HI LIMIT PLATE

11 17504 THERMOSTAT, HIGH LIMIT

12 17024 STRAIN RELIEF

Callout Part Number Description

13 17023 CORD, POWER, 120V, 5-15P

14 25181 #6 WASHER, INTERNAL STAR

16 17019 #6-32 KEPS NUT

17 17256 SCREW, 4MM x 7MM SCREW

18 17020 SCREW, #6-32 x 1/2”

21 17018 SCREW, 8-32 x 1/2”

22 17418 LABEL, CONTROL

23 17485 LABEL, PRODUCT

24 17419 LABEL, RATING

25 17346 RETHERM INFORMATION DECAL

26 17015 FEET

30 25438 LOW WATER SENSOR SWITCH

32 17559 LIGHT, BLUE, 120V

eXploded vieW -Full size heat ‘n serve rethermalizer ~ 72023 and 72020

13

18

24

22

4

23

18

16

14

7

30

10

11

25

17

32

8

2

3

12

6

5

21

26

1

6

OperatOr’s Manual

Countertop Warming and display

Warranty statement For the vollrath Co. l.l.C.

The Vollrath Company LLC warrants the products it manufactures and distributes against defects in materials and workmanship for a period of one year, except as specically
provided below. The warranty runs 12 months from the date of original installation. (End user receipt)

1. Refrigeration compressors – The warranty period is 5 years.

2. Replacement parts – The warranty period is 90 days.

3. Fry pans and coated cookware – The warranty period is 90 days

4. EverTite™ Riveting System – The warranty covers loose rivets
only, forever.

5. Cayenne® Heat Strips – The warranty period is 1 year plus an
additional 1 year period on heating element parts only.

6. Ultra and Professional Induction Ranges – The warranty period
is 2 years.

7. Mirage and Commercial Induction ranges - The warranty period
is 1 year.

8. ServeWell® Induction Workstations – The warranty period is one
year on the workstation table and 2 years on induction hobs.

9. Slicers – The warranty period is 10 years on gears and 5 years
on belts.

10. Mixers – The warranty period is 2 years.

11. Extended warranties are available at the time of sale.

12. Boxer Mixers – 1 Year exchange Warranty.

13. Vollrath – Redco products – The warranty period is 2 years.

14. Optio / Arkadia product lines – The warranty period is 90 days.

15. All non-stick products (i.e. fry pans and surfaces) are 90 days for
the non stick surfaces.

All products in the Jacob’s Pride® collection, including
the following, have a lifetime warranty:

• NSF Certied One-Piece Dishers

• NSF Certied Spoodle® Utensils

• NSF Certied Heavy-Duty Spoons with
Ergonomic Handle

• NSF Certied Heavy-Duty Basting Spoons

• Heavy duty Turners with Ergonomic handle

• One-Piece Tongs*

• Heavy-Duty One-Piece Ladles*

• Nylon Handle Whips

• One-Piece Skimmers

• Tribute®, Intrigue®, and Classic Select®
Cookware*

*Jacob’s Pride® warranty does not cover Kool-Touch®,

non stick coatings and silicone handles.

Items sold having no warranty:

• Meat Grinder Knives

• Light Bulbs in Convection Ovens and
Hot Food Merchandiser

• Oven Door Seals

• Oven Door Glass

• Hot Food Merchandisers / Display Case
Glass

• Calibration and set up of gas equipment

• Slicer / Dicer blades (table top food
prep) – Redco and Vollrath

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

As The Vollrath Company LLC’s only responsibility and the purchaser’s only remedy, for any breach of warranty, The Vollrath Company LLC will repair or, at its option, replace the
defective product or part without charge, except as otherwise provided below:

ENGLISH

• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the repaired
or replacement part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.

• To obtain warranty service, the buyer will be responsible to return to The Vollrath Company LLC any product (other than gas equipment that is permanently
installed) weighing less than 110 lbs. or located outside of a 50-mile radius of a certied technician designated by The Vollrath Company LLC to perform
warranty repairs. If a Vollrath Technician cannot be contacted check the website for service contact points. (Please refer to the Product Catalogue for weights
and sizes of product)

• No remedy will be available for products that have been damaged by accident, carelessness, improper installation, lack of proper setup or supervision
when required, neglect, improper use, installation or operation contrary to installation and operating instructions or other causes not arising out of defects in
materials or workmanship. At the buyer’s request, The Vollrath Company LLC will repair and or replace such products at a reasonable cost.

• No remedy will be available for slicers where blade has not been sharpened (Refer to owner’s manual for sharpening instructions)

• No remedy will be available for mixers damaged by changing gears while unit is running or overloading, in either case as determined by a Vollrath Certied
Technician

• Warranty work must be authorized in advance by The Vollrath Company LLC. See the operating and safety instructions for each product for detailed
warranty claim procedures.

• No remedy will be available for product returned and found to be acceptable to the product specication.

• No remedy will be available under any warranty not registered as required below.

LIMITATION OF LIABILITY:

THE VOLLRATH COMPANY LLC SHALL HAVE NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND,
WHETHER BASED UPON NEGLIGENCE OR OTHER TORT, BREACH OF WARRANTY, OR ANY OTHER THEORY.

OperatOr’s Manual

7

Warranty proCedure

On all warranty calls, the following process and information is required:

• All warranty claims will start with a call to Vollrath Technical Service support line.(800-354-1970).

• A technical support professional will work to diagnose the issues, and provide the details for the service solution.

• Name and phone number of person calling

• Business name, street address, city, state and zip

• Model and serial number

• Date of purchase and proof of purchase (Receipt)

• Name of dealer where unit was purchased

NOTE: Vollrath will not accept products sent without the proper procedure being followed.

Important:

TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.

register today

ONLINE: Register your warranty on-line now at www.Vollrathco.com
NO WEB ACCESS: If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC ofce in the country of

purchase.

Warranty registration

Business name

Key ContaCt name email

street address

City state Zip Code

Country phone Fax

model item numBer

serial numBer - -

operation type

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reason For seleCting our produCt

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R Ease of Operation R Versatility of Use R Price R Brand

Would you liKe to reCeive our Full-line Catalog and remain on our mailing list? R Yes R No

www.vollrathco.com

The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201
U.S.A.

Main Tel: [phone]
Fax: [phone]

Technical Services: 800.628.0832
Service Fax: [phone]

Canada Service: 800.695.8560

© 2010 The Vollrath Company, L.L.C.