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by a new edition. To check for more recent editions of this
document, see http://www.vmware.com/support/pubs.
EN-000474-00
Request Manager User's Guide
You can find the most up-to-date technical documentation on the VMware Web site at:
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2 VMware, Inc.
Contents
About This Book
5
About Request Manager7
1
The Request Manager User Portal9
2
Request Manager User Portal System Requirements 9
Access the Request Manager User Portal
Request Manager Contents 10
View the Status of Your Requests 10
9
Provisioning Virtual Applications from Existing Templates13
3
Provision a Virtual Application 14
Creating Cloud Partitions17
4
Create a Cloud Partition 18
Index21
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Request Manager User's Guide
4 VMware, Inc.
About This Book
This manual, the VMware vCloud Request Manager User's Guide, provides guidance on how to use the Request
Manager User Portal, including provisioning new applications and requesting new clouds.
Intended Audience
This manual is intended for anyone who needs to provision new applications or create and manage cloud
partitions using vCloud Request Manager.
Document Feedback
VMware welcomes your suggestions for improving our documentation. If you have comments, send your
feedback to docfeedback@vmware.com.
Technical Support and Education Resources
The
following technical support resources are available to you. To access the current version of this book and
other books, go to http://www.vmware.com/support/pubs.
Online and Telephone
Support
Support Offerings
VMware Professional
Services
To use online support to submit technical support requests, view your product
and contract information, and register your products, go to
http://www.vmware.com/support.Customers with appropriate support
contracts should use telephone support for the fastest response on priority 1
issues. Go to http://www.vmware.com/support/phone_support.html.
To find out how VMware support offerings can help meet your business needs,
go to http://www.vmware.com/support/services.
VMware Education Services courses offer extensive hands-on labs, case study
examples, and course materials designed to be used as on-the-job reference
tools. Courses are available onsite, in the classroom, and live online. For onsite
pilot programs and implementation best practices, VMware Consulting
Services provides offerings to help you assess, plan, build, and manage your
virtual environment. To access information about education classes,
certification programs, and consulting services, go to
http://www.vmware.com/services.
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Request Manager User's Guide
6 VMware, Inc.
About Request Manager1
Request Manager is an application used to enhance the governance and control of private clouds that are
managed
virtual applications, software licenses, and cloud partitions. The major management features are described
below.
VMware vCloud Request Manager is an application that connects to VMware vCloud Director and enables
you to:
n
n
n
Users
by vCloud Director. Request Manager can assist you with the management of your vCloud Director
Provision virtual applications. Request a new virtual application based on an existing template from a
vCloud Director catalog. See “Provision a Virtual Application,” on page 14.
Track software licenses. Automatically track software license usage in the cloud. Software licenses can
be associated with each virtual application template that is published. See the vCloud Request ManagerInstallation and Configuration Guide for administration tasks related to software license management.
Create cloud partitions. Request a cloud partition based on an existing cloud blueprint to allocate
resources for your personal use or for your team. This simplifies the creation process because the cloud is
based on pre-defined policies that are configured by vCloud Administrator. See “Create a Cloud
Partition,” on page 18.
The Request Manager User Portal is used by cloud consumers, specifically:
n
Engineers who need to provision new virtual applications. Users can include QA Engineers, pre-sales
engineers, developers, trainers, etc., who need to create individual virtual machines and virtual
appliances.
n
Cloud owners who want to create and manage cloud partitions. Users can include development managers,
QA managers, pre-sales managers, and training managers who need to create private cloud partitions,
monitor the usage of the partition, and approve requests to start new virtual machines within a partition.
Other Request Manager users can include the following.
n
The Virtual Infrastructure vCloud Administrators who define the available cloud templates and controls
access to them.
n
The asset managers who are responsible for registering the available software licenses.
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