Vizio E390i-A1 User Manual

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VIZIO

QUICK START GUIDE

Model: E390i-A1

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IMPORTANT SAFETY INSTRUCTIONS

Your TV is designed and manufactured to operate within deﬁned design limits. Misuse may result in electric shock or ﬁre. To prevent

your TV from being damaged, the following instructions should be observed for the installation, use, and maintenance of your TV.

Read the following safety instructions before operating your TV. Keep these instructions in a safe place for future reference.

To reduce the risk of electric shock or component damage, switch off the power before connecting other components to your TV.

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with a dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliﬁers) that

produce heat.

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades and a third

grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not ﬁt into your outlet,

consult an electrician for replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where

they exit from the apparatus.

• Only use attachments/accessories speciﬁed by the manufacturer.

• Use only with the cart, stand, tripod, bracket, or table speciﬁed by the manufacturer, or sold with the apparatus. When

a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus has been damaged in any way,

such as when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the

apparatus has been exposed to rain or moisture, does not operate normally or has been dropped.

• Unplug the power cord before cleaning your TV.

• When moving your TV from an area of low temperature to an area of high temperature, condensation may form in the housing.

Wait before turning on your TV to avoid causing ﬁre, electric shock, or component damage.

• A distance of at least three feet should be maintained between your TV and any heat source, such as a radiator, heater, oven,

ampliﬁer etc. Do not install your TV close to smoke. Operating your TV close to smoke or moisture may cause ﬁre or electric shock.

• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of your TV

and to protect it from overheating, be sure these openings are not blocked or covered. Do not place your TV in a bookcase or

cabinet unless proper ventilation is provided.

• Never push any object into the slots and openings on your TV cabinet. Do not place any objects on the top of your TV. Doing so

could short circuit parts causing a ﬁre or electric shock. Never spill liquids on your TV.

• Your TV should be operated only from the type of power source indicated on the label. If you are not sure of the type of power

supplied to your home, consult your dealer or local power company.

• Do not apply pressure or throw objects at your TV. This may compromise the integrity of the display. The manufacturer’s warranty

does not cover user abuse or improper installations.

• The power cord must be replaced when using different voltage than the voltage speciﬁed. For more information, contact your

dealer.

• Your TV is equipped with a three-pronged grounded plug (a plug with a third grounding pin). This plug will ﬁt only into a

grounded power outlet. This is a safety feature. If your outlet does not accommodate the three-pronged, have an electrician

install the correct outlet, or use an adapter to ground your TV safely. Do not defeat the safety purpose of the grounded plug.

• When connected to a power outlet, power is always ﬂowing into your TV. To totally disconnect power, unplug the power cord.

• The lightning ﬂash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of

un-isolated, dangerous voltage within the inside of your TV that may be of sufﬁcient magnitude to constitute a risk of electric

shock to persons.

• Do not overload power strips and extension cords. Overloading can result in ﬁre or electric shock.

• The wall socket should be installed near your TV and easily accessible.

• Only power of the marked voltage can be used for your TV. Any other voltage than the speciﬁed voltage may cause ﬁre or

electric shock.

• Do not touch the power cord during lightning. To avoid electric shock, avoid handling the power cord during electrical storms.

• Unplug your TV during a lightning storm or when it will not be used for long period of time. This will protect your TV from damage

due to power surges.

• Do not attempt to repair or service your TV yourself. Opening or removing the back cover may expose you to high voltages,

electric shock, and other hazards. If repair is required, contact your dealer and refer all servicing to qualiﬁed service personnel.

• WARNING: Keep your TV away from moisture. Do not expose your TV to rain or moisture. If water penetrates into your TV, unplug

the power cord and contact your dealer. Continuous use in this case may result in ﬁre or electric shock.

• Do not use your TV if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your

dealer immediately. Do not tr y to repair your TV yourself.

• Avoid using dropped or damaged appliances. If your TV is dropped and the housing is damaged, the internal components

may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of your TV may

cause ﬁre or electric shock.

• Do not install your TV in an area with heavy dust or high humidity. Operating your TV in environments with heavy dust or high

humidity may cause ﬁre or electric shock.

• Follow instructions for moving your TV. Ensure that the power cord and any other cables are unplugged before moving your TV.

• When unplugging your TV, hold the AC/DC power adapter, not the cord. Pulling on the power cord may damage the wires inside

the cord and cause ﬁre or electric shock. When your TV will not be used for an extended period of time, unplug the power cord.

• To reduce risk of electric shock, do not touch the connector with wet hands.

• Insert batteries in accordance with instructions. Incorrect polarities may cause the batteries to leak which can damage the

remote control or injure the operator. Do not expose batteries to excessive heat such as sunshine, ﬁre or the like.

• If any of the following occurs, contact the dealer:

- The power cord fails or frays.

- Liquid sprays or any object drops into your TV.

- Your TV is exposed to rain or other moisture.

- Your TV is dropped or damaged in any way.

- The performance of your TV changes substantially.

• This apparatus shall not be exposed to dripping or splashing and no objects ﬁlled with liquids, such as vases, shall be placed

on the apparatus.

• The mains plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

• CAUTION - These servicing instructions are for use by qualiﬁed service personnel only. To reduce the risk of electric shock, do not

perform any servicing other than that contained in the operating instructions unless you are qualiﬁed to do so.

The lightning ﬂash with arrowhead symbol within an equilateral triangle is

intended to alert the user to the presence of uninsulated DANGEROUS VOLTAGE

within the product’s enclosure that may be of sufﬁcient magnitude

to constitute a risk of electrical shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user

to the presence of important operating and maintenance (servicing) instructions

in the literature accompanying the product.

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DO YOU HAVE QUESTIONS?

LET US HELP!

YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT

The VIZIO support team is highly trained and is based in the United States.

We can help with:

• New Product Setup

• Connecting Your Devices

• Technical Problems

• And More

Phone:

Email:

Web:

Hours of operation: Monday - Friday: 5 am TO 9 pm (pST) Saturday - Sunday: 8 am TO 4 pm (pST)

We speak English • Se habla Español • Nous parlons Français

(877) 878-4946 (TOLL-FREE)

techsupport@VIZIO.com http://store.VIZIO.com/support

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PACKAGE CONTENTS

VIZIO

QUICK START GUIDE

Model: E390i-A1

VIZIO LED HDTV with Stand

Power Cord

Remote Control

with Batteries

6x M4 14mm

Philips Screws

This Quick Start Guide

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USING THE REMOTE

Change the currently-displayed input.

INPUT

A/V CONTROLS

Control USB media player.

CLOSED CAPTIONS

Open the closed caption menu.

EXIT

Close the on-screen menu.

Select the highlighted menu option.

BACK

Go to the previous on-screen menu.

VOLUME UP/DOWN

Increase or decrease loudness of the audio.

MUTE

Turn the audio off or on.

NUMBER PAD

Manually enter a channel.

WIDE

Switch the display mode.

Quickly launch the pictured app.

APP LAUNCHER

POWER

Turn TV on or off.

INFO

Display the info window.

Display the on-screen menu.

ARROW

Navigate the on-screen menu.

GUIDE

Display the info window.

V BUTTON

Open the VIA dock.

CHANNEL UP/DOWN

Change the channel.

LAST

Return to the channel last viewed.

DASH

Use with number pad to manually enter a digital sub-channel. (For example, 18-4 or 18-5.)

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INSTALLING THE BASE

It is recommended that two people take part in the base installation.

Place the TV screen-down on a clean, ﬂat surface. To prevent scratches or damage to

the screen, place the TV on a soft surface such as a blanket.

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Align the neck piece with the bottom of the

TV and slide it into place as shown.

Using a philips screwdriver, tighten three (3)

M4 14mm screws into the holes on the back

of the TV to secure the neck piece.

Align the base with the neck and tighten

three (3) M4 14mm screws using a

philips screwdriver.

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FIRST-TIME SETUP

Remove the battery cover by pressing gently

on the V logo and sliding away from

the remote.

Insert the included batteries.

Gently slide the battery cover back into place.

Connect the power cord to the back of the TV.

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Back of TV

Ethernet

Cable

If you have an external antenna or a cable

connection that extends from a wall outlet,

connect it to the TV with an RF/Coaxial cable.

If you have a high-speed internet connection, connect an Ethernet cable from your modem

or router to the back of the TV as shown.

Coaxial

Cable

Turn the TV on by pressing the Power button

on the remote.

The Setup App is displayed.

Use the Arrow buttons on the remote to

highlight Home Mode Setup and press OK.

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VIEWING THE ON-SCREEN USER MANUAL

Normal

PanoramicWide Zoom

2D 3DExit

3 41 2

V Button

Press the V Button on the Remote Control to

display the V.I.A. Dock.

Select HDTV Settings.

VIZIO

ABC

Input CC

Wide

Sleep

Timer

Network

Picture

Settings

Audio

Help

Highlight Help and

press OK.

VIZIO

Help

User Manual

System Info

Reset TV Settings

Clear Memory (Factory Default)

Guided Setup

Store Demo

Select User Manual

and press OK to view

the on-screen User

Manual.

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USER MANUAL

USER YOUR REMOTE

Menu Open TV Menu

Table of Contents

Installing the TV

Controls and Connections

Connecting your Devices

Completing the First-Time Setup

Using the On-Screen Menu

Using the USB Media Player

Using VIZIO Internet Apps

Troubleshooting & Technical Support

Specifications

Limited Warranty

Legal & Compliance

PAGE NUMBER

1 OF 53

To skip to page, use

Number Pad,

then press OK.

LCD HDTV WITH VIZIO INTERNET APPS®

Press the EXIT button to exit the on-screen User Manual.

Use the Up and Down Arrow buttons to select the chapter you want to view.

Use the Left and Right Arrow buttons to browse through the pages in each chapter.

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CONNECTING YOUR DEVICES

Match colored connectors to colored ports.

BACK OF TV

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Choose ONE connection type for each device.

(Cables are not included.)

Commonly-Connected

Devices:

HDMI CABLE

BEST

COMPONENT CABLE

BETTER

AV CABLE

GOOD

• DIGITAL

• HD VIDEO (1080P)*

• HD AUDIO

• ANALOG

• HD VIDEO (1080P)*

• STEREO AUDIO

Match colored connectors

to colored ports.

• ANALOG

• VIDEO (480I)*

• STEREO AUDIO

Cable or Satellite Boxes

Blu-ray™ or DVD Players

Game Consoles

* Maximum Resolution

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GETTING STARTED WITH VIZIO INTERNET APPS

1 2

Highlighted App

V.I.A.

Press this button to

open the V.I.A. Dock.

Be sure your TV is connected to the Internet.

Use an Ethernet cable or connect wirelessly.

For the best V.I.A. experience, a high-speed

Internet connection is recommended.

The V.I.A. Dock is displayed on the bottom of

the screen.

Use the Arrow buttons on the remote to

highlight an app, then press OK to open it.

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Your V.I.A. Dock has many popular apps pre-loaded, but you can add more at any time. To discover and add new apps to the Dock, open the Yahoo! Connected TV Store App.

Highlight Categories and

press OK.

A list of app categories is

displayed. Select a category

and browse through the

available apps.

When you’ve found an app

you want to add to the Dock,

highlight Install App and press

OK.

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VIZIO RECOMMENDS

THE ULTIMATE

ULTRABOOK™

14” THIN+LIGHT With uncompromising performance, and premium picture and audio quality in a remarkably thin proﬁle, the VIZIO Thin+Light is the Ultrabook that’s impossible to ignore. Ultra-responsive and ultra-portable, the VIZIO Thin+Light boots up instantly and goes wherever you do. If good things come in small packages, this must be the best there is.

Available at www.VIZIO.com

This Product Sold Separately

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HELP TOPICS

How do I return to

the Setup App?

• The on-screen menu has guided setup. Press MENU, then select HELP > Guided Setup. Select the type of setup you need and press OK. The Setup App will begin.

• To reset the TV to factory defaults, press MENU > HELP > Reset TV Settings. Select Yes. Remember that all of your settings will be lost!

There is a picture,

but there is no

sound.

The TV displays

“No Signal.”

There are black/ gray bars on the

top/bottom/sides of

the screen.

There is no power.

• Press the VOLUME UP button on the remote or on the side of the TV.

• Press the MUTE button on the remote to ensure that mute is off.

• Press MENU, then select TV Settings > Audio. Be sure TV Speakers is set to ON.

• Be sure your connected devices are turned on.

• Press the INPUT button on the remote and select the input to which your device is connected (HDMI-1, Composite, Component, etc).

• Note that some television channels add black bars to the picture.

• Set the TV to Wide or Zoom mode. Press MENU, then select Wide. Highlight Wide or Zoom and press OK.

• Adjust the video settings of your external device

• Be sure the power cord is securely connected to the AC socket on the TV and to a working electrical outlet.

• Press the POWER button on the remote or on the side of the TV.

• If the above steps do not work, try plugging the power cord into a different outlet.

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LEGAL / COMPLIANCE

FCC Class B Radio Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice The changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the

equipment. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modiﬁcation to this equipment. It is the responsibili-

ties of the user to correct such interference. FCC warning Changes or modiﬁcations not expressly approved by the party responsible for compliance with the FCC Rules could void the user’s authority to

operate this equipment. Caution Always use an AC/DC power adapter that is properly grounded. Use the AC cords listed below for each area.

USA: UL Canada: CSA

Germany: VDE UK: BASE/BS

Japan: Electric Appliance Control Act

Image(s) under license from Shutterstock.com.

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LIMITED WARRANTY

ON PARTS AND LABOR

Covers units purchased as new in United States and Puerto Rico Only.

VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the Product at its sole option and discretion.

To obtain warranty service, contact VIZIO Technical Support via e-mail: TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from 5:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday, Paciﬁc Time, or visit www.VIZIO.com. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and Products may be new or recertiﬁed at VIZIO’s option and sole discretion. Replacement parts and Products are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater.

Type of Service

Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE.

Product returns to VIZIO’s service centers must utilize either the original carton box and shipping material or packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO service center.

Limitations and Exclusions

VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages from shipping, acts of God, any type of customer misuse, modiﬁcations or adjustments, as well as installation and set-up issues

or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.

CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.

Personal Data

If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to you conﬁgured as originally purchased. You will be responsible for restoring all applicable data and passwords. Recovery and reinstallation of user data is not covered under this Limited Warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the unit before it is serviced, regardless of the servicer.

Zero Bright Pixel Defect Guarantee

This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new product purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s product information page (www.VIZIO.com) or look for the “zero bright pixel” guarantee on the box.

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