Vivotek VS3102 User Manual
Product name: Video Server (VS3102)
Release Date: 2005/06/15
Manual Revision: 2.10
Web site: www.vivotek.com
Email: technical@vivotek.com
sales@vivotek.com
Made in Taiwan. ©Copyright 2000-2005. All rights reserved
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Before You Use This Product
The use of surveillance devices may be prohibited by law in your country. The Video Server is not only a
high-performance web-ready camera but also can be part of a flexible surveillance system. It is the user’s
responsibility to ensure that the operation of such devices is legal before installing this unit for its
intended use.
It is important to first verify that all contents received are complete according to the list in the "Package
Contents" chapter. Take notice of the warnings in “Quick installation guide” before the Video Server is
installed, then carefully read and follow the instructions in the “Installation” chapter to avoid damages
due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Video Server is a network device and its use should be straightforward for those who have basic
network knowledge. The “Troubleshooting” chapter in the Appendix provides remedies to the most
common errors in set up and configuration. You should consult this chapter first if you run into a system
error.
The Video Server is designed for various applications including video sharing, general
security/surveillance, etc. The “How to Use” chapter suggests ways to best utilize the Video Server and
ensure proper operations. For the creative and professional developers, the "URL Commands of The
Video Server” chapter serves to be a h elpful reference to customize existing homepages or integrating
with the current web server.
For paragraphs preceded by the reader should use caution to understand completely the
warnings. Ignoring the warnings may result in serious hazards or injuries.
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Table of Contents
Before You Use This Product................................................................2
Package Contents...................................................................................7
Physical Description.................................................................... 8
Front Panel ....................................................................................................8
BNC video input ......................................................................................................................8
RCA audio input ......................................................................................................................8
Rear Panel......................................................................................................9
Ethernet 10/100 socket.......................................................................................................9
COM port....................................................................................................................................9
General I/O terminal block...............................................................................................10
Status LEDs ............................................................................................................................10
Restore button.......................................................................................................................11
Power adapter........................................................................................................................12
Installation..................................................................................... 13
Ethernet Environment..............................................................14
Hardware installation............................................................................14
Cable connection ..................................................................................................................14
Power on ..................................................................................................................................15
Initial Access to the Video Server.................................................16
Modem Environment.................................................................17
Hardware Installation...........................................................................17
Cable Connection..................................................................................................................18
Power On .................................................................................................................................18
Software Installation ............................................................................19
Install a New Modem ..........................................................................................................19
Setup a New Connection ...................................................................................................22
Initial Access to the Video Server.................................................27
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How to Use...................................................................................... 29
Authentication...........................................................................................30
Installing plug-in .....................................................................................31
Primary User’s Capability...................................................................32
Main Screen with Camera View ......................................................................................32
Snapshot button ...................................................................................................................32
PTZ camera control..............................................................................................................32
Client Setting..............................................................................................34
System configuration............................................................................36
System parameters.............................................................................................................37
User group administration ................................................................................................39
Network settings...................................................................................................................40
SMTP..........................................................................................................................................42
FTP.............................................................................................................................................42
UPnP and DDNS Settings ..................................................................................................45
Video codec parameters ....................................................................................................47
Motion detection ...................................................................................................................50
PTZ camera configuration.................................................................................................51
Modem and dialup settings...............................................................................................55
Application settings .............................................................................................................57
Homepage layout settings ................................................................................................59
Advanced functions............................................................................................60
Viewing system parameters.............................................................................................60
Restore factory default settings......................................................................................60
Clear data path for proprietary commands................................................................60
FTP.............................................................................................................................................61
Uploading snapshots periodically to an external FTP server...............................61
Customizing homepage images......................................................................................61
Viewing system log..............................................................................................................62
Uploading the configuration file......................................................................................62
Software revision upgrade................................................................................................62
Telnet.........................................................................................................................................63
System core debugging .....................................................................................................63
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Monitor changed status of digital inputs.....................................................................63
Stop information dumping................................................................................................64
Query status of digital inputs ..........................................................................................64
Set digital outputs................................................................................................................64
Erase snapshots stored in Flash memory...................................................................64
Erase logo and graphic buttons......................................................................................64
Skip installation during the next boot..........................................................................64
Reset network for new settings......................................................................................64
Restore factory default settings......................................................................................64
Reset system..........................................................................................................................65
URL commands of the Video Server.............................................66
Capture update Snapshot of JPEG image ...................................................................66
Move motorized camera in PTZ direction....................................................................66
Preset/Recall camera position.........................................................................................66
Query status of digital inputs ..........................................................................................66
Drive digital outputs............................................................................................................66
Clear data mode serial port driver.................................................................................67
Restore factory default settings......................................................................................67
Restart system.......................................................................................................................67
Page URL..................................................................................................................................67
System resource URL..........................................................................................................69
General format of command URL...................................................................................69
System configuration URL .........................................................................................................69
Security configuration URL...............................................................................................70
Network configuration URL...............................................................................................70
Video configuration URL.....................................................................................................71
Image quality configuration URL....................................................................................72
Camera configuration URL................................................................................................73
Camera preset configuration URL..................................................................................73
Camera custom command configuration URL...........................................................73
Custom camera configuration URL ................................................................................74
Modem configuration URL.................................................................................................74
Application configuration URL..........................................................................................75
Homepage layout configuration URL.............................................................................76
DDNS & UPNP configuration URL....................................................................................76
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Appendix..........................................................................................77
A. POST procedure..................................................................................77
B. Frequently asked questions........................................................78
C. Technical specifications.................................................................81
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Package Contents
Video Server VS3102 Power adapter
Camera control cable Null modem cable
Software CD I/O connector and wrench
Quick installation guide Warranty card
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Physical Description
Front Panel
BNC video input
75Ohms resistance video port for connecting an external camera. To ensure video modulation type being
correctly detected, cameras should be attached and powered on before the Video Server is powered on.
RCA audio input
The audio input is connected by RCA connector of mono-audio Line-In signal.
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Rear Panel
Ethernet 10/100 socket
Connect to Ethernet network with a UTP category 5 cables that cannot exceed 100 meters. Once the
Ethernet cable is connected without error, Video Server will utilize Ethernet interface regardless of
modem connection.
COM port
This RS232 serial port can connect with a modem or included null modem cable to utilize dial-up
network when Ethernet is not available. If Video Server operates with Ethernet interface, administrators
may use this port to control PTZ camera attached to VIDEO.
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General I/O terminal block
1 Å DI+ INPUT (Max. 50mA, 12VDC)
2 Å DI- INPUT
3 Å SW_COMMON OUTPUT (short with NC at initial state)
4 Å SW_NOPEN OUTPUT (Max. 1A, 24VDC or 0.5A, 125VAC)
5 Å RS485 B (inverting)
6 Å RS485 A (non-inverting)
The Video Server provides a very flexible general I/O interface to combine with the user’s security
devices such as sensors, alarms, lighting or door locks. The general I/O terminal block has six pins for
device control. These pins can be divided into two categories based on their functions, including RS485
and digital inputs and outputs.
If the device connected to COM has an RS485 interface, wire two control lines to pin 5 and pin 6. After
switching to RS485 on the configuration page, the PTZ control commands will be directed through pin 5
and pin 6. If the distance from the controlled device is too far to allow accurate function, an external
power source may be used to pull high the RS485 signal.
The Video Server provides one digital input and one relay switch for device control. Pin 1 and pin 2 can
be connected to an external sensor and the state of voltage will be monitored according to the
programmed scripts in configuration. The relay switch can be used to turn on or off the external device.
Status LEDs
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Each time Video Server starts; it will perform a Power-On Self Test, abbreviated as POST hereafter, to
examine every hardware module. As soon as the administrator plugs in the power adapter, both LEDs
under the network LED will flash one by one until the POST is done. If any module fails, both LEDs will
indicate to the users the error according to the pattern listed in Appendix A. If the result is good, both
LEDs will turn off for a while and then follows the pattern below. Network interface depends on the
peripherals including Ethernet UTP cable, modem or null modem cable. If the Ethernet cable between the
Video Server and Ethernet hub is good, Video Server will choose the Ethernet network. If Ethernet is
unavailable but a operational modem is connected, the network interface will be PPP with modem. If
either of the above is not the case, The Video Server will try the interface of PPP with null modem.
Network Interface Condition LED2 (Heartbeat) LED3 (Status)
Ethernet
before installed OFF OFF
after installed flash OFF
during camera control flash Flash
PPP with modem after POST flash ON
before connected ON ON PPP with null modem
after connected flash ON
Restore button
There is a button hidden in the box for restoring the system factory default settings. When the system fails
to install or operates abnormally, use the included assistant stick in the package and follow the following
procedures to reset the system back to its original status.
Poke the assistant stick into the hole to press down on the restore button. Restart the system by
unplugging and re-plugging the power jack. While keeping the button pressed, the system will perform
POST twice rather than the usual once, which can be observed from the flashing LEDs. After the system
flashes the LEDs for the second time, withdraw the stick to release the button. The system will have
restored factory default settings at that moment.
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Power adapter
Connect the power jack of the included power adapter. Connecting the power adapter should be the last
operation while physically installing the Video Server.
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Installation
To easily fit into various environments, the Video Server automatically detects the attached interfaces and
configures itself to the best condition. Therefore users need not care whether the connected cameras are
either NTSC or PAL, how to select the network between Ethernet and modem, and whether the Ethernet
speed is 10Mbps or 100 Mbps. If the connected motorized camera is on the support list, users only need
to plug and play without complicated configurations.
The Video Server supports Ethernet and modem interfaces according to the user's existing network.
Ethernet can provide higher bandwidth to achieve the best performance while dial-up network with
modem is more common in current Internet applications. Refer to the related installation section for your
network environment. If both interfaces are available, Ethernet is recommended and will be chosen as the
first priority if Ethernet cable and modem are concurrently attached. Managing to install in the other
interface will automatically clear the previous network settings to start new installation.
In the following content, "user" refers to those who can access the Video Server and "Administrator"
refers to the supervisor who has the root password to configure the Video Server in addition to general
access. Administrator should carefully read this manual, especially during installation.
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Ethernet Environment
Hardware installation
Before installing multiple the Video Servers at the well-chosen locations, the Administrator should
memorize the serial numbers on the packages respectively for future use.
Cable connection
Shut down all the peripheral devices prior to connection. Connect the supplied cables from the Video
Server to related devices according to the following steps.
Note: The power adaptor must be kept unplugged until other cables are firmly connected.
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Power on
Make sure all cables are correctly and firmly connected before turning on the Video Server. Turn on
cameras, sensors, alarm devices, and then attach the power adaptor of the Video Server to the electric
power socket*. After the POST (power-on self test) is complete and the result is successful. At this stage,
network speed and video modulation type are automatically detected. After addressing procedure is
completed, the Video Server is ready. If the detection of video modulation fails, Administrator may
change the setting on the configuration page. Refer to the configuration section for further information.
Connect the jack of the power adapter to Video Server prior to plugging the utility end into the
utility power socket. It will reduce accidental electric surge shock.
.
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Initial Access to the Video Server
The Video Server can be connected either before or immediately after software installation onto the Local
Area Network. The Administrator should complete the network settings on the configuration page. For
complete protection from illegal usage, the Video Server provides two privileges and always needs user
name and password before access. The standard level is the USER mode that consists of twenty user
profiles. Each user is able to access the Video Server except for system configuration. Twenty users’
profiles are also maintained by the administrator. The highest level is ROOT mode that only opens to
Administrator for initial setup, system configuration, user administration and software upgrade. The user
name of the Administrator is internally assigned to “root”.
When connecting to the Video Server, users will be requested for user name and password by an
authentication message window. A root password, identical to the Video Server's serial number, is needed
for the initial access to a newly installed Video Server. The administrator must change the root password
immediately after the initial installation to ensure security. The new root password should be well
memorized since there is no way to retrieve or recover it. After changing the password, the browser will
display an authentication window again to ask for the new password.
The other important part is network settings. The software configuration above makes the Video Server
easily accessed through local networks. However Administrator should review the network settings on the
configuration page according to the existing service. The safe and easy way is to compare the network
settings with another PC or workstation in the same network.
By default the Video Server will acquiring IP address automatically every time it reboots. If the network
settings are sure to work all the time, disable the “Reset network at next boot” option if this IP address is
already reserved for this the Video Server. Clearing this option will fix IP address of the video server
every time it boots up. If the option stays checked, the Video Server will pick up any available IP address
automatically every time the system boots up.
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Modem Environment
Hardware Installation
Before installing the Video Server, the administrator should memorize the serial numbers on the packages
respectively for the initial passwords.
To use a dial-up network, the Ethernet socket should be left disconnected since Ethernet is the first
priority among available interfaces. After powering up, the Video Server will detect if any external
modem is connected to the modem port. Once a modem is detected, the heartbeat LED will flash
periodically. If no modem responds, the Video Server will assume the included null modem cable is
connected to perform system configuration. Then both lower LEDs will turn on until null modem
connection is established.
If users have setup a remote dialup server or subscribed to an ISP service, the Video Server can be
configured to dial to the server upon special events. Otherwise it will wait permanently for the user’s call
to establish a network connection to provide services.
In the following content, dial-in connection denotes a passive the Video Server waiting for a phone call to
establish a point-to-point connection. Dial-out connection denotes an active the Video Server to dial out to
the other end of a dial-up server or any Internet service provider, abbreviated as ISP, to request a
point-to-point connection.
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d
Cable Connection
Shut down the peripheral devices prior to connection. Connect the supplied cables from the Video Server
to the related devices according to following steps. Note that power adaptor must be kept unplugged until
other cables are firmly connected. For the first access to the Video Server without Ethernet, Administrator
may use the included null modem cable to connect to COM for direct connection. It is also convenient for
administrators to access the Video Server through the null modem cable directly without modem or
Ethernet card. After necessary information is entered, a modem can be used to dial into the Internet.
Power On
Make sure all cables are correctly and firmly connected. Turn on cameras, sensors, alarm devices, and
then finally attach power adaptor of the Video Server to the electric power outlet*. Since most automatic
detections of hardware perform when the system starts, the Video Server should be turned on after all
peripherals are turned on and ready.
Connect the power jack of the power adapter to the Video Server prior to plugging the utility en
into a utility power outlet. It will reduce accidental electric surge shock.
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Software Installation
For the first time, users should connect the included null modem cable between the COM port of the
Video Server and any COM port of the PC for initial setup.
Install a New Modem
Open the control panel and double click the modems icon.
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Check "Don't detect my modem......" item and click on to install a new modem.
From (Standard Modem Type) choose the Standard 33600 bps Modem and click on
.
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Choose the serial port that the included null modem cable is attached to and click on . The null
modem is now ready for use.
If no Dial-Up adapter exists in the system, Windows will automatically prompt to install. Press
continue.
to
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Setup a New Connection
After the 33600 bps modem is installed, open the dialup network folder in Windows to build a new
connection.
Select the device as the newly installed standard 33600 bps modem and click on
.
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Just enter arbitrary digits as phone number and click on . The phone number used here is not
important.
After clicking on
, this new connection will display in the Dial-up Networking folder and will be
used for null modem connections.
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Right-click on the newly setup connection icon for properties.
In the first General page, clear "Us
e area code and Dialing Properties" option and click on .
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