Vivotek TC5632, TC5633 User Manual
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Product name: Wireless Network Camera with Pan/Tilt(TC5632/TC5633)
Release Date: 2008/01/04
Manual Revision: 1.00
Web site: www.vivotek.com
Email: technical@vivotek.com
sales@vivotek.com
© 2008 VIVOTEK INC. All rights reserved
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Before You Use This Product
The use of surveillance devices may be prohibited by law in your country. The
Network Camera is not only a high-performance web-ready camera but also can be
part of a flexible surveillance system. It is the user’s responsibility to ensure that the
operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the
list in the "Package Contents" chapter. Take notice of the warnings in “Quick
installation guide” before the Network Camera is installed, then carefully read and
follow the instructions in the “Installation” chapter to avoid damages due to faulty
assembly and installation. This also ensures the product is used properly as
intended.
The Network Camera is a network device and its use should be straightforward for
those who have basic network knowledge. The “Troubleshooting” chapter in the
Appendix provides remedies to the most common errors in set up and configuration.
You should consult this chapter first if you run into a system error.
The Network Camera is designed for various applications including video sharing,
general security/surveillance, etc. The “How to Use” chapter suggests ways to best
utilize the Network Camera and ensure proper operations. For the creative and
professional developers, the "URL Commands of The Network Camera" chapter
serves to be a helpful reference to customize existing homepages or integrating with
the current web server.
For paragraphs preceded by the reader should use caution to understand
completely the warnings. Ignoring the warnings may result in serious hazards or
injuries.
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Table of Contents
Before You Use This Product......................................................................2
Package Contents .................................................................................... 5
Installation .............................................................................................6
Hardware installation..........................................................................6
Software Installation ..........................................................................8
Initial Access to the Network Camera....................................................8
Check Network Settings ................................................................8
Add Password to Prevent Unauthorized Access..................................8
How to Use .......................................................................................9
Authentication..............................................................................9
Installing plug-in.............................................................................. 10
Primary user’s capability ................................................................... 12
Main Screen with Camera View..................................................... 12
Privacy Mode.............................................................................. 15
Client settings............................................................................ 17
Administrator’s capability .................................................................. 20
Fine-tuning for Best Performance.................................................. 20
Opening accounts for new users ................................................... 23
Build a security application .......................................................... 24
Software revision upgrade ........................................................... 25
Definitions in Configuration ..................................................................... 26
System parameters .......................................................................... 28
Security settings.............................................................................. 29
Network settings.............................................................................. 31
Network type ............................................................................. 31
HTTP ........................................................................................ 32
RTSP Streaming ......................................................................... 32
WLAN Configuration (TC5633 only) ............................................... 35
DDNS............................................................................................. 38
Access List ...................................................................................... 39
Audio and Video............................................................................... 41
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Video Settings............................................................................ 41
Video orientation ........................................................................ 41
Image Settings .......................................................................... 41
Audio settings ............................................................................ 44
Camera Control ............................................................................... 46
Motion detection .............................................................................. 48
Application...................................................................................... 50
Event........................................................................................ 51
Server ...................................................................................... 52
Media ....................................................................................... 54
System log...................................................................................... 56
Viewing system parameters............................................................... 57
Maintenance.................................................................................... 59
Appendix.............................................................................................. 61
A. Troubleshooting ........................................................................... 61
Status LED ................................................................................ 61
Reset and restore ....................................................................... 61
B. URL commands of the Network Camera........................................... 62
Get server parameter values ........................................................ 62
Set server parameter values ........................................................ 63
Available parameters on the server ............................................... 65
Camera Control .......................................................................... 77
Recall ....................................................................................... 78
Application page CGI command .................................................... 78
Capture single snapshot .............................................................. 81
Account management ................................................................. 82
System logs............................................................................... 83
Configuration file ........................................................................ 84
Upgrade firmware....................................................................... 84
C. Technical specifications ................................................................. 86
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Package Contents
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Installation
In this manual, "User" refers to whoever has access to the Network Camera, and
"Administrator" refers to the person who can configure the Network Camera and grant
user access to the camera.
Hardware installation
Please verify that your product package contains all the accessories listed in the
foregoing Package Contents. Depending on the user’s application, an Ethernet cable
may be needed. The Ethernet cable should meet the specs of UTP Category 5 and not
exceed 100 meters in length.
Connect the power adapter
jack to the Network Camera
before plugging in to the power
socket. This will reduce the risk of
accidental electric shock.
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The following table lists the LED patterns in general:
Condition LED color
Loading system after power on Steady red
During booting procedure Steady blue and red
After network is setup (system up) Blink green every second
During the upgrade firmware process Fast blink red
Enable audio Slowly blink green
To install in Ethernet
Make sure the Ethernet is firmly connected to a switch hub. After attaching the Ethernet
cable plug in the power adapter. If the LED turns out to be blink green, go to next
paragraph “Software installation”. If the Ethernet is not available, Network Camera will
switch to wireless LAN mode.
This Network Camera provides a general I/O terminal block with one digital input and one
digital output device control. The pin definition is as below.
1. Power
2. Digital output
3. Digital input
4. ground
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Software Installation
At the end of the hardware installation, users can use “Installation Wizard 2” program
included in the product CDROM to find the location of the Network Camera. There may be
many Network Cameras in the local network. Users can differentiate the Network
Cameras with the serial number. The serial number is printed on the labels on the carton
and the back of the Network Camera body. Please refer to the user’s manual of
Installation Wizard 2 for details.
Initial Access to the Network Camera
Check Network Settings
The Network Camera can be connected either before or immediately after software
installation onto the Local Area Network. The Administrator should complete the
network settings on the configuration page, including the correct subnet mask and IP
address of gateway and DNS. Ask your network administrator or Internet service
provider for the detail information. By default the Network Camera requires the
Administrator to run installation every time it reboots. If the network settings are to
remain unchanged, disable the Install option. Refer to “Network settings” on the
System Configuration page for details. If any setting is entered incorrectly and
cannot proceed to setting up the Network Camera, restore the factory settings
following the steps in the “Troubleshooting” chapter of the Appendix.
Add Password to Prevent Unauthorized Access
The default Administrator’s password is blank and the Network Camera initially will
not ask for any password. The Administrator should immediately implement a new
password as a matter of prudent security practice. Once the Administrator’s
password is saved, the Network Camera will ask for the user’s name and password
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before each access. The Administrator can set up a maximum of twenty (20) user
accounts. Each user can access the Network Camera except to perform system
configuration. Some critical functions are exclusive for the Administrator, such as
system configuration, user administration, and software upgrades. The user name
for the Administrator is permanently assigned as “root”. Once the password is
changed, the browser will display an authentication window to ask for the new
password. Once the password is set, there is no provision to recover the
Administrator’s password. The only option is to restore to the original
factory default settings.
How to Use
Authentication
After opening the Web browser and typing in the URL of the Network Camera, a
dialogue window pops up to request a username and password. Upon successful
authentication, the following figure is displayed.
The foreground is the login window and the background shows the message if
authentication fails. The user may check the option box to save the password for
future convenience. This option is not available to the Administrator for obvious
reason.
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*If the administrator (root user) assigns no password, everybody can access the
homepage directly.
Installing plug-in
For the initial access to the Network Camera in Windows, the web browser may
prompt for permission to install a new plug-in for the Network Camera. Permission
request depends on the Internet security settings of the user’s PC or notebook. If the
highest security level is set, the computer may prohibit any installation and
execution attempt. This plug-in has been registered for certificate and is used to
display the video in the browser. Users may click on
to proceed. If the web
browser does not allow the user to continue to install, check the Internet security
option and lower the security levels or contact your IT or networking supervisor for
help.
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Primary user’s capability
Main Screen with Camera View
The main page layout has three parts:
Configuration functions: The camera can be configured using these user
interfaces.
Camera View: What the camera sees.
Pan/Tilt control buttons: These buttons provide a command interface to control
the aim of the camera.
Click on the configuration link to the left of the image window to enter the
configuration page.
The Configuration:
“Snapshot” The button provides users a fast way to capture a single image of the
video from the Network Camera.
“Client Settings”
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Clicking on this button links you to the client setting pages, please check the
following session for more details.
“Configuration” Only the Administrator can access camera configurations.
The camera view:
The information bar at the top of the camera view shows the connection type to the
Network Camera and the current date/time.
The camera view provides not only the live video, but also a way to aim the Network
Camera to different target. Using mouse to click on the target inside the video will
command the Network Camera to aim at the target.
View capabilities
This feature allows users to open a digital zoom control window to specify the zoom
factor for specified area in the camera view. Users can also move the white frame to
select the area of the video that she/he wants to view.
“Disable digital zoom” The checkbox selection allows users to disable/enable the
digital zoom function.
“Zoom Factors” The range of zoom factor is from 100% to 400%, users can select
any integer factor inside this area.
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“Play” The option will connect to the Network Camera. The button is the same one
as “Pause”.
“Pause” The option will pause the video, but the connection remains. The button is
the same one as “Play”.
“Stop” The option will disconnect to the Network Camera.
“Play volume” Click on this button can adjust the audio volume.
Play/Pause
Digital Zoom
Play volume
Mute
Stop
Record
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“Mute” Disable audio at client side.
“Record” This option will tart MP4 recording.
The pan/tilt control buttons:
The direction buttons are for Left, Right, Up, Down, and Home functions. The Home
button centers the camera.
“Go to” Once the Administrator has determined the preset positions; the User can
aim the camera using this control.
“Pan speed”
This button sets the moving range of the “Left” and “Right” commands.
“Tilt speed”
This button sets the moving range of the “Up” and “Down” commands.
“Pan”
This button commands the camera to pan from the current position to the left-most
and then to the right-most position. After panning, the camera returns to the original
position.
“Patrol”
This button commands the camera to patrol between the preset positions on the
Patrol List, which can be modified on the “Camera control page”. After one patrol
cycle, the camera returns to the original position.
“Stop” This stops the “Auto Pan” command or “Auto Patrol” command.
Privacy Mode
The privacy button, located on the lower part of the camera body, is used to turn off
the streaming media at the clients. This helps to protect people’s privacy when they do
not want to be seen by the camera. When the privacy mode is activated, the Status
LED blinks in blue. To disable it, press the privacy button again.
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Client settings
At the initial access to the “Connection type” page in Windows, the web browser will
ask for a new plug-in installation, the plug-in being the Network Camera. This plug-in
has been registered for certification and can be used to change the parameters at the
client’s site. The user may click on
to install the plug-in. If the web browser
does not allow the user to complete the installation, check the Internet security to
lower the security level or contact your IT or networking supervisor.
There are two settings for the client side. One is “Media Options” for users to
determine the type of media to be streaming. The other is “Protocol Options” which
allows choices on connection protocol between client and server. There are four
protocols choices to optimize your usage – Multicast, UDP, TCP and HTTP.
Using multicast protocol can reduce traffic by simultaneously delivering a single
stream of information to several clients. Please enable multicast options first from
configuration page. And make sure your router support this technology.
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The UDP protocol allows for more real-time audio and video streams. However, some
packets may be lost due to network burst traffic and images may be obscured.
The TCP protocol allows for less packet loss and produces a more accurate video
display. The downside with this protocol is that the real-time effect is worse than that
with the UDP protocol.
The HTTP protocol allows the media can be streaming through http port when the
UDP or TCP protocol are blocked.
If no special need is required, UDP protocol is recommended. Generally speaking, the
client’s choice will be in the order of UDP → TCP. After the Network Camera is
connected successfully, “Protocol Option” will indicate the selected protocol. The
selected protocol will be recorded in the user's PC and will be used for the next
connection. If the network environment is changed, or the user wants to let the web
browser to detect again, manually select the UDP protocol, save, and return HOME to
re-connect.
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<url>
http://<Network Camera>/client.html
<Network Camera> is the domain name or the original IP address of the Network
Camera.
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Administrator’s capability
Fine-tuning for Best Performance
Best performance generally equates to the fastest image refresh rate with the best
video quality, and at the lowest network bandwidth as possible. The three factors,
“Maximum frame rate”, “Constant bit rate”, and “Fix quality” on the Audio and Video
Configuration page, are correlative to allow for achieving the best performance
possible.
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For Viewing by Mobile Phone
Most 3GPP cell phone supports media streaming with MPEG4 video and GSM-AMR
audio. Due to the limitation of the bandwidth for 3GPP, only 176x144 size video is
supported for cell phone viewing. Select the “Configure for mobile viewing” option
will change the range of other related video settings.
For Best Real-time Video Images
To achieve good real-time visual effect, the network bandwidth should be large
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enough to allow a transmission rate of greater than 20 image frames per second. If
the broadband network is over 1 Mbps, set the “Fix bit rate” to 1000Kbps or
1200Kbps. The maximum frame rate is 30. If your network bandwidth is more than
512Kbps, you can fix the bit rate according to your bandwidth and set the maximum
frame rate to 30 fps. If the images vary dramatically in your environment, you may
want to slow the maximum frame rate down to 20 fps in order to lower the rate of
data transmission. This allows for better video quality and the human eyes cannot
readily detect the differences between those of 20, 25, or 30 frames per second. If
your network bandwidth is below 512 Kbps, set the “Fix bit rate” according to your
bandwidth and try to get the best performance by fine-tuning with the “Maximum
frame rate”. In a slow network, greater frame rate results in blur images. Another
work-around is to choose “160x120” in the “Size” option for better images. Video
quality performance will vary somewhat due to the number of users viewing on the
network; even when the parameters have initially been finely tuned. Performance
will also suffer due to poor connectivity because of the network’s burst constraint.
Only Quality Images Will Do
To have the best video quality, you should set “Fix quality” at “Detailed” or “Excellent”
and adjust the “Maximum frame rate” to match your network’s bandwidth. If your
network is slow and you receive “broken” pictures, go to the TCP protocol in
“Connection type” and choose a more appropriate mode of transmission. The images
may suffer a time delay due to a slower connection. The delay will also increase with
added number of users.
Somewhere Between Real-time and Clear Images
If you have a broadband network, set “Fix quality” at ”Normal” or better, rather than
setting “Fix bit rate”. You can also fix the bandwidth according to your actual network
speed and adjust the frame rate. Start from 30 fps down for best results but not
below 15 fps. If the image qualities are not improved, select a lower bandwidth
setting.
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Opening accounts for new users
Protect Network Camera by passwords
The Network Camera is shipped without any password by default. That means
everyone can access the Network Camera including the configuration as long as the
IP address is known. It is necessary to assign a password if the Network Camera is
intended to be accessed by others. Type a new word twice in ○
1
to enable protection.
This password is used to identify the administrator. Then add an account with user
name and password for your friends in ○
2
. Network Camera can provide twenty
accounts for your valuable customers or friends. You may delete some users from ○
3
.
1
2
3
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Build a security application
The Administrator can use the built-in motion detection to monitor any movement to
perform many useful security applications. To upload the snapshots, users can
choose either email or FTP according to user’s needs. Both e-mail and FTP use the
network settings on the Email and FTP page. Refer to the definition section for detail
configuration.
1. Click on “Configuration” on homepage,
2. Click on “Motion detection” at the left column,
3. Check “Enable motion detection”,
4. Click on new to have a new window to monitor video,
5. Type in a name to identify the new window,
6. Use the mouse to click, hold, and drag the window corner to resize or the title bar
to move,
7. Fine-tune using the “Sensitivity” and “Percentage” fields to best suit the camera’s
environment. Higher ”Sensitivity” detects the slighter motion. Higher
“Percentage” discriminates smaller objects,
8. Clicking on “Save” enables the activity display. Green means the motion in the
window is under the watermark set by Administrator and red means it is over the
watermark,
9. Click on “Application” at the left column,
10.Check the weekdays as you need and give the time interval to monitor the motion
detection every day,
11.Select the Trigger on Motion detection.
12.Set the delay before detecting next motion to avoid continuous false alarms
following the original event,
13.Set the number of pre-event and post-event images to be uploaded,
14.Check the window name set in step 5,
15.Check the way to upload snapshot,
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Click on save to validate.
Software revision upgrade
Customers can obtain the up-to-date software from the web site of Vivotek. An
easy-to-use Upgrade Wizard is provided to upgrade the Network Camera with just a
few clicks. The upgrade function is opened to the Administrator only. To upgrade the
system, follow the procedures below.
1. Download the firmware file named “xxx.pkg” from the appropriate product folder.
2. Run the Upgrade Wizard and proceed following the prompts. Refer to the
instructions of the Upgrade Wizard for details.
3. Or upgrade firmware from HTTP web page directly
3. The whole process will finish in a few minutes and it will automatically restart the
system.
If power fails during the writing process of Flash memory, the program in the
memory of the Network Camera may be destroyed permanently. If the Network
Camera cannot restart properly, ask your dealer for technical service.
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Definitions in Configuration
Only the Administrator can access system configuration. Each category in the left
column will be explained in the following pages. The bold texts are the specific
phrases on the Option pages. The Administrator may type the URL below the figure
to directly enter the frame page of configuration. If the Administrator also wants to
set certain options through the URL, read the reference appendix for details.
<url> http://<Network Camera>/setup/config.html
<Network Camera> is the domain name or original IP address of the Network
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Camera.
<url> http://<Network Camera>/setup/system.html
<Network Camera> is the domain name or original IP address of the Network
Camera.
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