Vivotek MD8563-DEH User Manual

Mobile Dome
MD8563-DEH
Network Camera
User’s Manual
2MP • Mobile Surveillance • Vandal-proof WDR-Pro • IP67 • EN50155
Rev. 1.0
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................5
Physical Description .........................................................................................................................................5
Hardware Installation ........................................................................................................................................7
Software Installation .......................................................................................................................................13
Network Deployment ......................................................................................................................................21
Ready to Use ..................................................................................................................................................24
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................25
Using RTSP Players .......................................................................................................................................28
Using 3GPP-compatible Mobile Devices ........................................................................................................29
Using VIVOTEK Recording Software .............................................................................................................30
Main Page Client Settings
Conguration
System > General settings .............................................................................................................................42
System > Homepage layout ..........................................................................................................................44
System > Logs ...............................................................................................................................................47
System > Parameters ....................................................................................................................................49
System > Maintenance ...................................................................................................................................50
Media > Image .............................................................................................................................................54
Media > Video ................................................................................................................................................63
Media > Video ................................................................................................................................................64
Media > Audio.................................................................................................................................................71
Network > General settings ............................................................................................................................72
Network > Streaming protocols ....................................................................................................................79
Network > SNMP (Simple Network Management Protocol) ...........................................................................89
Network > FTP ...............................................................................................................................................90
Security > User accounts ...............................................................................................................................91
Security > HTTPS (Hypertext Transfer Protocol Secure) ....................................................................93
Security > Access List ................................................................................................................................100
PTZ > PTZ settings ......................................................................................................................................105
Event > Event settings..................................................................................................................................109
Applications > Motion detection....................................................................................................................123
Applications > DI and DO ...........................................................................................................................126
Applications > Tampering detection .............................................................................................................127
Applications > Audio detection ...................................................................................................................128
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......130
Recording > Recording settings ..................................................................................................................133
Local storage > SD card management .........................................................................................................138
Local storage > Content management .........................................................................................................139
..............................................................................................................................................................
....................................................................................................................
.........................................................................................................................................................
..................................................................................................................................................
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3
25
31 36 41
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Appendix
URL Commands for the Network Camera ................................................................................................ 142
Technical Specications ...........................................................................................................................354
Technology License Notice ....................................................................................................................... 356
Electromagnetic Compatibility (EMC) .......................................................................................................357
....................................................................................................................................................
142

Overview

VIVOTEK’s MD8563-EH/-DEH is a compact 2-megapixel network camera geared toward transportation applications such as buses, trains, and other vehicles. With full EN50155 TX compliance & IP67-rated rugged design, the camera can withstand shocks, vibration,
humidity, dust, and temperature uctuations to maintain stable and reliable video during
vehicle movement. Furthermore, the vandal-proof IK10-rated metal housing provides effective and robust protection from vandalism. This combination of high-resolution imaging and protective-housing endows the MD8563-EH/-DEH with the rugged reliability required to maximize passenger safety and optimize mobile surveillance.
Featuring the Wide Dynamic Range Technology, WDR Pro, the MD8563-EH/-DEH provides improved visibility in high-contrast lighting environments. In addition, 3D Noise Reduction Technology enables the camera to capture clear, polished video under low-light conditions and reduce bandwidth from sensor noise. Taken together, these features allow users to enjoy an increased level of image detail in bright as well as low-light environments.
Employing VIVOTEK’s Smart Stream II technology, the MD8563-EH/-DEH can reduce both bandwidth and storage consumption by up to 50%* while maintaining high standards of image quality. Both cameras also provide two power input options: PoE (Power-over-
Ethernet) and DC power, providing users with installation exibility.In order to facilitate on-
board storage and data portability, the camera is also equipped with a MicroSD/SDHC/ SDXC card slot for local recording. And to further add to the fexibility of this compact camera, in corridor scenarios, its video rotation feature can provide wider vertical coverage for more depth and a larger useful feld of view.
* Depending on scene monitored.

Revision History

■ Rev. 1.0: Initial release.
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Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network
Camera is not only a high-performance web-ready camera but can also be part of a exible
surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ MD8563-EH
■ Screws, T10 star driver, desiccant bag
■ Software CD
■ Quick Installation Guide & alignment sticker
■ Focus adjustment tool
NOTE:
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply must also meet any safety and compliance requirements for the country of use.
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Symbols and Statements in this Document

i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
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Physical Description

Inner View
Screw Holes
Lens
Microphone contacts
Outer View
Status LED
Screw Holes
Reset button
MicroSD/SDHC/SDXC Card slot
Top cover
RxData-
1
4
M12 for network and PoE 8 ~ 36V DC IN Audio line out
DI/DO
Ground wire
RxData+
2TxData+
TxData-
3
Microphone
IMPORTANT:
MD8563-EH is powered by PoE. MD8563-DEH is powered by 8 ~ 36V DC.
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NOTE:
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather Fx Focal length w/ number T w/ Remote focus lens R w/ PoE repeater H w/ High Dynamic Range functionality
Mounting dimensions
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Hardware Installation

1. Jot down the camera's MAC address for later reference.
1
XXXXXX
0002D10766AD
2. Open the dome cover using a T10 star driver.
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2
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3. Install a MicroSD card if onboard storage is preferred.
10
64
GB
1
I
4. If preferred, connect the DI/DO or audio output wires to the terminal connectors.
Name DO+ (3.3V) DO­DI+ DI­LINE OUT (audio) GND
Connect the ground wire to the vehicle chassis ground.
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4-1. The DO+ pin provides a 3.3V output, and the max. load is 50mA. 4-2. The max. voltage for DO- pins is 30VDC (External power). In order to control AC devices, the following diagram can be taken into consideration.
This diagram uses a relay to control the ON/OFF condition of the AC device.
4-3. An external relay can be triggered by using the DO+ or by an external power
source, depending on the type of relay you use.
4-4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be connected in parallel with the inductive load.
DI-
VDC
DO+
BJT transistor
DI+
DO-
Switch
NO NC
Relay
External power source
AC
Source
External
device
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DI-
BJT transistor
DO+
DI+
DO-
Switch
NO NC
Relay
VDC
AC
Source
External
device
5. Attach the alignment sticker to a preferred location. Drill holes on the wall or ceiling to install the plasic anchors. Anchors may not be necessary for installation on all materials.
If preferred, drill one routing hole.
1
2
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6. Pull the combo cable through the routing hole.
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If the installation site does not allow drilling a routing hole, you can also route
the cables through the back end. Remove the plastic stopper if you want to route cables along the ceiling.
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7. Secure the camera to the mount surface by driving 4 screws.
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Software Installation

8. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page.
8-1. Run the Shepherd utility.
8-2. The program will conduct an analysis of your network environment.
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8-3. The program will search for all VIVOTEK network devices on the same LAN.
8-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on the address to open a management session with the Network Camera.
Network Camera
Model No: MD8563-DEH
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
MD8563-DEH 192.168.4.151 00-02-D1-73-02-02
0002D1730202
Forceful Password Conguration
9. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
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Enter the combination of alphabetic and numeric characters to fulll the password strength. requirement. The default name for the camera administrator is “root”, and can not be
changed.
Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~. You can use them in the password combination.
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Another prompt will request for the password you congured. Enter the password and then you can start congure your camera and see the live view.
Chances are you may need to install lthe camera on a tilted surface. Refer to the
following steps to adjust the camera's eld of view.
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10. Loosen the retention screw on top of the lens module to change the tilt angle.
2
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1
90°
11. When necessary, you can also rotate the lens to compensate horizontal tilt.
2
1
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If necessary, you can use the Rotate function in Configuration > Media > Image > General Setting. For example, if the camera is mounted on a bus or train cabin and it needs to cover a long, narrow view of the interior of a vehicle.
90°
270°
12. Replace the desiccant bag whenever you open the top cover. Secure the desiccant
bag under the retention tap under the top cover.
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13. Secure the top cover by fastening the 4 T10 anti-tamper screws.
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Check the live view, and if the image becomes defocused, use the focus tool to adjust the image focus. Note that the lens retention screw is different from that for
the tilt angle.
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LED Denitions
Item LED status Description
LED Denition
1 Steady Red Powered and system booting, or network
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
failed
Connected to network
Upgrading rmware
Restoring defaults
5 RED LED is on, Green LED blinks and RED
LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards.
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Network Deployment

General Connection (PoE) - MD8563-EH
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin­gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE­enabled switch via Ethernet cable.
802.3af
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PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non­PoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 24 for details.
IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
Internet
WAN (Wide Area Network ) Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network) Router IP address : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 73 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 72 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 73 for details.
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Congure the router, virtual server or rewall, so that the router can forward any data com­ing into a pre-congured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.
For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
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Ready to Use

1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
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Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN. If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 91.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX complete installation.
®
control. Follow the instructions to
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IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser. If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed. On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC con­nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis­able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode.
In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
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Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player. mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 80. For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 80 for details.
Video 16:38:01 2016/01/25
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Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
21.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 80.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 63.
Video Mode H.264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 80.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.
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Using VIVOTEK Recording Software

The product software CD also contains a VAST recording software, allowing simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the Shepherd utility.
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