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MA8391-ETV
User Manual
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Specsheet
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Installation Guide
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Table of contents
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Vivotek MA8391-ETV User Manual

Panoramic Multi-sensor
MA8391-ETV
Network Camera
User’s Manual
12MP • 360° Surround View • IP66 • IK10 • Remote Focus • SNV
Smart Stream II • PoE • -40°C ~ 55°C Wide Operating Temperature
Rev. 1.0
Table of Contents
Overview
Revision History ..................................................................................................................................................... 3
Read Before Use .................................................................................................................................................... 4
Package Contents .............................................................................................................................................. 4
Symbols and Statements in this Document ............................................................................................................ 5
Physical Description ............................................................................................................................................... 5
Mounting Options ................................................................................................................................................... 9
Ceiling Mount ....................................................................................................................................................... 11
Software Installation ............................................................................................................................................. 19
Network Deployment ............................................................................................................................................ 28
Ready to Use ........................................................................................................................................................ 31
Accessing the Network Camera
Using Web Browsers ............................................................................................................................................ 32
Using RTSP Players ............................................................................................................................................. 35
Using 3GPP-compatible Mobile Devices .............................................................................................................. 36
Using VIVOTEK Recording Software ................................................................................................................... 37
Main Page Client Settings
Conguration
System > General settings ................................................................................................................................... 50
System > Homepage layout ................................................................................................................................ 52
System > Logs ..................................................................................................................................................... 55
System > Parameters .......................................................................................................................................... 57
System > Maintenance ......................................................................................................................................... 58
Media > Image ................................................................................................................................................... 62
Media > Video ...................................................................................................................................................... 71
Media > Video ...................................................................................................................................................... 72
Media > Audio....................................................................................................................................................... 79
Network > General settings .................................................................................................................................. 80
Network > Streaming protocols .......................................................................................................................... 87
Network > SNMP (Simple Network Management Protocol) ................................................................................. 97
FTP
Security > User accounts ..................................................................................................................................... 99
Security > HTTPS (Hypertext Transfer Protocol over SSL) .....................................................................101
Security > Access List ...................................................................................................................................... 108
PTZ > PTZ settings ............................................................................................................................................ 113
Event > Event settings........................................................................................................................................ 117
Applications > Motion detection.......................................................................................................................... 131
Applications > DI and DO ................................................................................................................................. 135
Applications > Tampering detection ...................................................................................................................136
Applications > Audio detection ......................................................................................................................... 137
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 139
Recording > Recording settings ........................................................................................................................ 142
Local storage > SD card management ............................................................................................................... 147
....................................................................................................................................................................
...........................................................................................................................
................................................................................................................................................................
.........................................................................................................................................................
...........................................................................................................................................................
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3
32
38 44 49
2 - User's Manual
Local storage > Content management ..................................................................................................... 148
Appendix
URL Commands for the Network Camera ................................................................................................ 151
Technical Specications ...........................................................................................................................153
Technology License Notice ....................................................................................................................... 155
Electromagnetic Compatibility (EMC) .......................................................................................................156
....................................................................................................................................................
151

Overview

The MA8391-ETV is the most versatile product offering to date from VIVOTEK. The MA8391-ETV provides high resolution images through four independent sensors, with each sensor utilizing a remote focus lens. By having each sensor independent of each other, the MA8391-ETV can view four different regions simultaneously and therefore reduce the total number of cameras needed for surveillance, helping to reduce total installation time and costs.
Featuring four independent 3MP CMOS Sensors, the MA8391-ETV network camera can provide the most fexibility in surveillance monitoring. Each sensor utilizes a 2.8 to 8 mm remote focus lens and 3-axis design along a circular track to enable full 360° coverage. This enables the MA8391-ETV to capture every angle for comprehensive video coverage from a single IP address, making this camera ideally suited for surveillance in areas such as hallway intersections, building corners, parking garages/lots, and shopping malls.
In addition to its versatile coverage, the MA8391-ETV is armed with a robust IP66 and IK10-rated housing to enable the multi-directional camera to withstand rain and dust as well as to protect against vandalism or tampering.

Revision History

■ Rev. 1.0: Initial release.
User's Manual - 3

Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server.

Package Contents

■ MA8391-ETV
■ Screws / desiccant bag / double-side tape
■ Top mounting plate
■ Alignment sticker
■ Quick Installation Guide
■ T10 stardriver
■ Waterproof cable gland
4 - User's Manual

Symbols and Statements in this Document

i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

Physical Description

Outer View
NOTE:
Microphone
Dome cover
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather Fx Focal length w/ number T w/ Remote focus lens R w/ PoE repeater H w/ High Dynamic Range functionality
User's Manual - 5
Top View
Top mounting plate
Through holes for ceiling-mount or AM-21C
Threaded holes for AM-529
Camera
Inner View
Microphone contacts
J8 header
MicroSD card slot
Lens (sensor) module, 3-axis adjustable
Slide track
Safety tether wire
Reset button
Status LEDs
Cable gland for Ethernet
6 - User's Manual
Cable gland for I/O combo cable
J14 header
RJ45 Ethernet port
For the installation using optional accessories, refer to the Optional Accessories Installation Guide
User's Manual - 7
Power Consumption
802.3at
3
7
ON
100~240V
OFF
LAN/PoE
AC
1
10
9
658
GE LAN GE LAN
4
2
PoE
24V 3.5A
injector
Due to its onboard heater for operation in the low temperature environments, care should be taken when selecting the power source for the camera. Listed below are the
requirements for powering the camera:
Use conditions Power consumption & Input
≥-20ºC PoE+ - 21.95W (PoE Plus mid-span or switch, 42V/0.57A~0.42A) ≥-40ºC AC 24V input, 1.5A/pf:0.619, - 21.1W
In warmer areas that do not need a heater, a PoE+ switch can drive the camera. In areas where temperature can drop below -20ºC, an AC 24V power adaptor is required.
IMPORTANT:
• Many copper coated aluminum (CCA) and other non-standard conductors cabling
products are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products especially when cascading PoE cameras. It is a must to use Ethernet cables compliant with the 3P/ETL standard.
• The camera is able to operate in low temperature environments. However, when starting these cameras in a very low temperature condition, e.g., -40ºC, the embedded
heater may take half an hour to warm up the camera. When the temperature within the canister reaches -10ºC, the camera automatically starts.
8 - User's Manual

Mounting Options

1
2
With its remote focus lenses, the lens modules can be aiming at different areas at different distances.
Below are some sample scenarios with lenses' shooting directions adapted to
them. The Zoom function is found in Conguration > Media > Image > Focus
window.
4
1 3
1
2
4
3
2
User's Manual - 9
3
4
1
2
When installed at a corner, one of its lens can be turned facing downward to cover the area directly underneath the camera.
4
3
2
3
1
10 - User's Manual
#1
4

Ceiling Mount

For other mounting options, please refer to the Installation Guide for Optional Accessories. The camera can be directly installed to a wall or ceiling. Refer to the following discussion for more on pendant mount, pole mount, and corner mount options.
See the installation details below for how to install the camera to ceiling.
1. Jot down the camera's MAC address for later reference.
Network Camera
Model No: XXXXXX MAC: 0002D1083236
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
Made in Taiwan
2. Open the dome cover by loosening 4 T10 anti-tamper screws.
T10
User's Manual - 11
3. Remove the waterproof connectors. If you do not need to route I/O wires, leave the
plastic cap in place. If you need to connect I/O wires, keep the stainless nut.
5~6.3mm
4. Attach the alignment sticker to a position you prefer. Drill screw holes and a routing hole.
P/N : 62XXXXXXXG
12 - User's Manual
5. Route cables through the routing hole, and secure the top mounting plate to ceiling by
driving the included screws.
6. Pass an Ethernet cable through the routing hole.
User's Manual - 13
7. Hook up the tether wire between the camera and the top mounting plate.
8. Pass the Ethernet cable through the components of the waterproof cable gland.
14 - User's Manual
9. Remove part of the outer sheath, and be careful not to damage the cables inside.
10. Separate out the four pairs of wires using the 568B colour way, and make sure the
wires are nearly parallel. Make sure that you achieve the correct colour order: When you have achieved the correct colour order and the cables are at and parallel, trim off the
wires so that 12mm is protruding from the sheath. Push the wires into the plug so that they reach in fully. Firmly crimp the RJ45 plug so that the individual wires and the outer sheath are all fully trapped inside the plug.
o: white/orange stripe
O: orange solid
g: white/green stripe B: blue solid
b: white/blue stripe G: green solid br: white/brown stripe BR: brown solid
O
G br
BR
o
g B
b
1 2
3 4 5 6 7 8
User's Manual - 15
1
11. Tighten and install the components of the waterproof connector.
19cm
12. Pass the I/O combo cable (if applied) through the routing hole, and attach a rubber
seal ring. Install the combo cable with the white headers inside the camera, and tighten the stainless hex nut from the inside of the camera.
2
16 - User's Manual
13. Connect the white headers to J8 and J14 heades on camera PCB board. Carefully
route the cables along the the camera base.
J8
+5V
DO-
DI
GND
GPIO DC 24V MIC IN
Audio Out
J14
14. On the outside of the cameras, the I/O wires connection should be protected against moisture by using putties.
User's Manual - 17
15. Install a Micro SD card.
10
64
GB
1
I
16. When the Ethernet and I/O wires connection is done and the camera is powered up, try
nd the camera using VIVOTEK's Shepherd utility.
Double-click on the camera's entry on Shepherd to open a web console with the
camera. A browser session will open.
The program will search for VIVOTEK Video Receivers, Video Servers or Network
Cameras on the same LAN.
Shepherd
LAN
Browser
18 - User's Manual

Software Installation

17. Install the Shepherd utility, which helps you locate and congure your Network Camera in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page.
17-1. Run the Shepherd utility.
17-2. The program will conduct an analysis of your network environment.
LAN
IEEE 802.3af
Shepherd
Browser
User's Manual - 19
17-3. The program will search for all VIVOTEK network devices on the same LAN.
17-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on the address to open a management session with the Network Camera.
Network Camera
Model No: MA8391-ETV
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R oH S
Made in Taiwan
MA8391-ETV
IB8360-W 192.168.4.151 00-02-D1-73-02-02
0002D1730202
Forceful Password Conguration
18. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
18-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
20 - User's Manual
18-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength requirement. The default name for the camera administrator is “root”, and can
not be changed.
Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
18-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.
User's Manual - 21
19. Use a ground wire (user supplied, with a resistance lower than 4Ω, a diameter larger
than 25mm2) and an M4 screw to connect it to a ground rod.
M4
1.5m
20. Secure the camera to the top mounting plate by using the alignment marks. Align the rotate the camera clockwise.
22 - User's Manual
21. When done, tighten the 3 retention scres on the sides of the mounting plate.
X3
If you are not sure whether the eld of view can properly cover the area of your interest,
you can check the live view at the installation site, at a position of your estimation.
User's Manual - 23
22. With a live view displayed on your laptop, you can adjust the lens shooting direction to
obtain an optimal ed of view. Check the live view to ensure the image is in focus.
Note that you do not need any tools when changing the lens shooting direction.
23. You can move a lens module from side to side, turn the lens shooting direction up or
down, or rotate the module to cover the area of your interest.
24 - User's Manual
24. Perform necessary adjustments such as the image alignments on the panoramic view
from the 4 sensors. Go to Conguration > Media > Image > Focus. Zoom in on the individual lens if necessary. The automated focus function can help you acquire the best image.
The zoom in/ zoom out function is performed in the Focus window.
2x Zoom
6x Zoom
1
2
25. Replace the 2 desiccant bags on the sides of the camera. This ensures the components are free from the moisture. Replace the desiccant every time you open the dome cover.
1
2
User's Manual - 25
26. Install the dome cover by fastening the T10 anti-tamper screws. You may need to carefully route the safety tether wire aside.
DI/DO Diagram
DI-
DO+
DI+
BJT transistor
DO-
Switch
NO NC
VDC
Relay
External power source
AC
Source
External
device
26 - User's Manual
DI-
BJT transistor
DO+
DI+
DO-
Switch
NO NC
Relay
VDC
AC
Source
External
device
1. The DO+ pin provides a 5V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 30VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source, depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against voltage or current spikes, a transient voltage suppression diode must be connected in parallel with the inductive load.
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings will be restored to factory default. Upon successful restore, the status LED will blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and other preceding standard SD cards.
User's Manual - 27

Network Deployment

General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin­gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE­enabled switch via Ethernet cable.
802.3at
PoE Switch
3
7
ON
100~240V
LAN/PoE
AC
OFF
Depending on the requirements of your installation site, select an appropriate power source, such as an 802.3at PoE (30W) for operating temperature higher than -10ºC. For extremely low temperature, you will need a power source higher than 21W, such as 24V AC.
1
10
9
658
GE LAN GE LAN
4
2
If using an 802.3at PoE as the power source, the lowest operating temperature is -20ºC.
When using a non-PoE switch
Use a 802.3at PoE power injector (optional) to connect between the Network Camera and a non-PoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
28 - User's Manual
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 19 for details.
IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
Internet
WAN (Wide Area Network ) Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network) Router IP address : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the Internet. Please refer to Network Type on page 81 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN setting on page 80 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 81 for details.
User's Manual - 29
Congure the router, virtual server or rewall, so that the router can forward any data com­ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network. Please consult your network administrator for router conguration if you have troubles with the conguration.
For more information with network conguration options (such as that of streaming ports), please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
30 - User's Manual
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