Vivotek MA8391-ETV User Manual

Panoramic Multi-sensor

MA8391-ETV

Network Camera

User’s Manual

12MP • 360° Surround View • IP66 • IK10 • Remote Focus • SNV

Smart Stream II • PoE • -40°C ~ 55°C Wide Operating Temperature

Rev. 1.0

VIVOTEK

Table of Contents

Overview

Revision History ..................................................................................................................................................... 3

Read Before Use .................................................................................................................................................... 4

Package Contents .............................................................................................................................................. 4

Symbols and Statements in this Document ............................................................................................................ 5

Physical Description ............................................................................................................................................... 5

Mounting Options ................................................................................................................................................... 9

Ceiling Mount ....................................................................................................................................................... 11

Software Installation ............................................................................................................................................. 19

Network Deployment ............................................................................................................................................ 28

Ready to Use ........................................................................................................................................................ 31

Accessing the Network Camera

Using Web Browsers ............................................................................................................................................ 32

Using RTSP Players ............................................................................................................................................. 35

Using 3GPP-compatible Mobile Devices .............................................................................................................. 36

Using VIVOTEK Recording Software ................................................................................................................... 37

Main Page
Client Settings

Conguration

System > General settings ................................................................................................................................... 50

System > Homepage layout ................................................................................................................................ 52

System > Logs ..................................................................................................................................................... 55

System > Parameters .......................................................................................................................................... 57

System > Maintenance ......................................................................................................................................... 58

Media > Image ................................................................................................................................................... 62

Media > Video ...................................................................................................................................................... 71

Media > Video ...................................................................................................................................................... 72

Media > Audio....................................................................................................................................................... 79

Network > General settings .................................................................................................................................. 80

Network > Streaming protocols .......................................................................................................................... 87

Network > SNMP (Simple Network Management Protocol) ................................................................................. 97

FTP

Security > User accounts ..................................................................................................................................... 99

Security > HTTPS (Hypertext Transfer Protocol over SSL) .....................................................................101

Security > Access List ...................................................................................................................................... 108

PTZ > PTZ settings ............................................................................................................................................ 113

Event > Event settings........................................................................................................................................ 117

Applications > Motion detection.......................................................................................................................... 131

Applications > DI and DO ................................................................................................................................. 135

Applications > Tampering detection ...................................................................................................................136

Applications > Audio detection ......................................................................................................................... 137

Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 139

Recording > Recording settings ........................................................................................................................ 142

Local storage > SD card management ............................................................................................................... 147

....................................................................................................................................................................

...........................................................................................................................

................................................................................................................................................................

.........................................................................................................................................................

...........................................................................................................................................................

��������������������������������������������������������������������������������������������������������������������������������������������������������� 98

3

32

38
44
49

2 - User's Manual

VIVOTEK

Local storage > Content management ..................................................................................................... 148

Appendix

URL Commands for the Network Camera ................................................................................................ 151

Technical Specications ...........................................................................................................................153

Technology License Notice ....................................................................................................................... 155

Electromagnetic Compatibility (EMC) .......................................................................................................156

....................................................................................................................................................

151

Overview

The MA8391-ETV is the most versatile product offering to date from VIVOTEK. The
MA8391-ETV provides high resolution images through four independent sensors, with each
sensor utilizing a remote focus lens. By having each sensor independent of each other, the
MA8391-ETV can view four different regions simultaneously and therefore reduce the total
number of cameras needed for surveillance, helping to reduce total installation time and
costs.

Featuring four independent 3MP CMOS Sensors, the MA8391-ETV network camera can
provide the most fexibility in surveillance monitoring. Each sensor utilizes a 2.8 to 8 mm
remote focus lens and 3-axis design along a circular track to enable full 360° coverage.
This enables the MA8391-ETV to capture every angle for comprehensive video coverage
from a single IP address, making this camera ideally suited for surveillance in areas such
as hallway intersections, building corners, parking garages/lots, and shopping malls.

In addition to its versatile coverage, the MA8391-ETV is armed with a robust IP66 and
IK10-rated housing to enable the multi-directional camera to withstand rain and dust as
well as to protect against vandalism or tampering.

Revision History

■ Rev. 1.0: Initial release.

User's Manual - 3

VIVOTEK

Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera

is not only a high-performance web-ready camera but can also be part of a exible surveillance

system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.

It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.

The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.

Package Contents

■ MA8391-ETV

■ Screws / desiccant bag / double-side tape

■ Top mounting plate

■ Alignment sticker

■ Quick Installation Guide

■ T10 stardriver

■ Waterproof cable gland

4 - User's Manual

Symbols and Statements in this Document

i

INFORMATION: provides important messages or advices that might help prevent

inconvenient or problem situations.

NOTE: Notices provide guidance or advices that are related to the functional integrity of

the machine.

Tips: Tips are useful information that helps enhance or facilitae an installation, function,

or process.

WARNING: or IMPORTANT:: These statements indicate situations that can be

dangerous or hazardous to the machine or you.

Electrical Hazard: This statement appears when high voltage electrical hazards might

occur to an operator.

Physical Description

Outer View

VIVOTEK

NOTE:

Microphone

Dome cover

Some of the sufx syntax used in model naming are listed below:

E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality

User's Manual - 5

VIVOTEK

Top View

Top mounting
plate

Through holes for ceiling-mount or AM-21C

Threaded holes for AM-529

Camera

Inner View

Microphone
contacts

J8 header

MicroSD card slot

Lens (sensor) module,
3-axis adjustable

Slide track

Safety tether wire

Reset button

Status LEDs

Cable gland for Ethernet

6 - User's Manual

Cable gland for I/O combo cable

J14 header

RJ45 Ethernet port

VIVOTEK

For the installation using optional accessories, refer to
the Optional Accessories Installation Guide

User's Manual - 7

VIVOTEK

Power Consumption

802.3at

3

7

ON

100~240V

OFF

LAN/PoE

AC

1

10

9

658

GE LAN GE LAN

4

2

PoE

24V 3.5A

injector

Due to its onboard heater for operation in the low temperature environments, care
should be taken when selecting the power source for the camera. Listed below are the

requirements for powering the camera:

Use conditions Power consumption & Input

≥-20ºC PoE+ - 21.95W (PoE Plus mid-span or switch, 42V/0.57A~0.42A)
≥-40ºC AC 24V input, 1.5A/pf:0.619, - 21.1W

In warmer areas that do not need a heater, a PoE+ switch can drive the camera. In areas
where temperature can drop below -20ºC, an AC 24V power adaptor is required.

IMPORTANT:

• Many copper coated aluminum (CCA) and other non-standard conductors cabling

products are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA
products especially when cascading PoE cameras. It is a must to use Ethernet cables
compliant with the 3P/ETL standard.

• The camera is able to operate in low temperature environments. However, when
starting these cameras in a very low temperature condition, e.g., -40ºC, the embedded

heater may take half an hour to warm up the camera. When the temperature within the
canister reaches -10ºC, the camera automatically starts.

8 - User's Manual

Mounting Options

1

2

With its remote focus lenses, the lens modules can be aiming at different areas
at different distances.

Below are some sample scenarios with lenses' shooting directions adapted to

them. The Zoom function is found in Conguration > Media > Image > Focus

window.

VIVOTEK

4

1 3

1

2

4

3

2

User's Manual - 9

VIVOTEK

3

4

1

2

When installed at a corner, one of its lens can be turned facing downward to
cover the area directly underneath the camera.

4

3

2

3

1

10 - User's Manual

#1

4

VIVOTEK

Ceiling Mount

For other mounting options, please refer to the Installation Guide for Optional Accessories.
The camera can be directly installed to a wall or ceiling. Refer to the following discussion
for more on pendant mount, pole mount, and corner mount options.

See the installation details below for how to install the camera to ceiling.

1. Jot down the camera's MAC address for later reference.

Network Camera

Model No: XXXXXX
MAC: 0002D1083236

This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.

Pat. 6,930,709

Made in Taiwan

2. Open the dome cover by loosening 4 T10 anti-tamper screws.

T10

User's Manual - 11

VIVOTEK

3. Remove the waterproof connectors. If you do not need to route I/O wires, leave the

plastic cap in place. If you need to connect I/O wires, keep the stainless nut.

5~6.3mm

4. Attach the alignment sticker to a position you prefer. Drill screw holes and a routing hole.

P/N : 62XXXXXXXG

12 - User's Manual

VIVOTEK

5. Route cables through the routing hole, and secure the top mounting plate to ceiling by

driving the included screws.

6. Pass an Ethernet cable through the routing hole.

User's Manual - 13

VIVOTEK

7. Hook up the tether wire between the camera and the top mounting plate.

8. Pass the Ethernet cable through the components of the waterproof cable gland.

14 - User's Manual

9. Remove part of the outer sheath, and be careful not to damage the cables inside.

10. Separate out the four pairs of wires using the 568B colour way, and make sure the

wires are nearly parallel. Make sure that you achieve the correct colour order: When you
have achieved the correct colour order and the cables are at and parallel, trim off the

wires so that 12mm is protruding from the sheath. Push the wires into the plug so that
they reach in fully. Firmly crimp the RJ45 plug so that the individual wires and the outer
sheath are all fully trapped inside the plug.

VIVOTEK

o: white/orange stripe

O: orange solid

g: white/green stripe
B: blue solid

b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid

O

G
br

BR

o

g
B

b

1
2

3
4
5
6
7
8

User's Manual - 15

VIVOTEK

1

11. Tighten and install the components of the waterproof connector.

19cm

12. Pass the I/O combo cable (if applied) through the routing hole, and attach a rubber

seal ring. Install the combo cable with the white headers inside the camera, and tighten
the stainless hex nut from the inside of the camera.

2

16 - User's Manual

13. Connect the white headers to J8 and J14 heades on camera PCB board. Carefully

route the cables along the the camera base.

J8

VIVOTEK

+5V

DO-

DI

GND

GPIO
DC 24V
MIC IN

Audio Out

J14

14. On the outside of the cameras, the I/O wires connection should be protected against
moisture by using putties.

User's Manual - 17

VIVOTEK

15. Install a Micro SD card.

10

64

GB

1

I

16. When the Ethernet and I/O wires connection is done and the camera is powered up, try

nd the camera using VIVOTEK's Shepherd utility.

Double-click on the camera's entry on Shepherd to open a web console with the

camera. A browser session will open.

The program will search for VIVOTEK Video Receivers, Video Servers or Network

Cameras on the same LAN.

Shepherd

LAN

Browser

18 - User's Manual

VIVOTEK

Software Installation

17. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.

17-1. Run the Shepherd utility.

17-2. The program will conduct an analysis of your network environment.

LAN

IEEE 802.3af

Shepherd

Browser

User's Manual - 19

VIVOTEK

17-3. The program will search for all VIVOTEK network devices on the same LAN.

17-4. After a brief search, the installer window will prompt. Click on the MAC and model

name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

Network Camera

Model No: MA8391-ETV

MAC:0002D1730202

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

Pat. 6,930,709

R oH S

Made in Taiwan

MA8391-ETV

IB8360-W 192.168.4.151 00-02-D1-73-02-02

0002D1730202

Forceful Password Conguration

18. The first time you log in to the camera, the firmware will prompt for a password

conguration for security concerns.

18-1. Since your camera is used for the rst time, there is no password. Enter “root” as the

user name, and nothting for the password.

20 - User's Manual

VIVOTEK

18-2. Enter the combination of alphabetic and numeric characters to fulll the password

strength requirement. The default name for the camera administrator is “root”, and can

not be changed.

Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.

You can use them in the password combination.

18-3. Another prompt will request for the password you just congured. Enter the password

and then you can start congure your camera and see the live view.

User's Manual - 21

VIVOTEK

19. Use a ground wire (user supplied, with a resistance lower than 4Ω, a diameter larger

than 25mm2) and an M4 screw to connect it to a ground rod.

M4

1.5m

20. Secure the camera to the top mounting plate by using the alignment marks. Align the
rotate the camera clockwise.

22 - User's Manual

21. When done, tighten the 3 retention scres on the sides of the mounting plate.

VIVOTEK

X3

If you are not sure whether the eld of view can properly cover the area of your interest,

you can check the live view at the installation site, at a position of your estimation.

User's Manual - 23

VIVOTEK

22. With a live view displayed on your laptop, you can adjust the lens shooting direction to

obtain an optimal ed of view. Check the live view to ensure the image is in focus.

Note that you do not need
any tools when changing
the lens shooting direction.

23. You can move a lens module from side to side, turn the lens shooting direction up or

down, or rotate the module to cover the area of your interest.

24 - User's Manual

VIVOTEK

24. Perform necessary adjustments such as the image alignments on the panoramic view

from the 4 sensors. Go to Conguration > Media > Image > Focus. Zoom in on the
individual lens if necessary. The automated focus function can help you acquire the
best image.

The zoom in/ zoom out function is performed
in the Focus window.

2x Zoom

6x Zoom

1

2

25. Replace the 2 desiccant bags on the sides of the camera. This ensures the
components are free from the moisture. Replace the desiccant every time you open the
dome cover.

1

2

User's Manual - 25

VIVOTEK

26. Install the dome cover by fastening the T10 anti-tamper screws. You may need to
carefully route the safety tether wire aside.

DI/DO Diagram

DI-

DO+

DI+

BJT transistor

DO-

Switch

NO NC

VDC

Relay

External
power source

AC

Source

External

device

26 - User's Manual

DI-

VIVOTEK

BJT transistor

DO+

DI+

DO-

Switch

NO NC

Relay

VDC

AC

Source

External

device

1. The DO+ pin provides a 5V output voltage, and the max. load is 50mA.

2. The max. voltage for DO- pins is 30VDC (External power).

In order to control AC devices, the above diagram can be taken in consideration. The

diagram uses a relay to control the ON/OFF condition of the AC device.

3. An external relay can be triggered by using DO+ or by an external power source,
depending on the type of relay you use.

4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.

Hardware Reset

The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.

Reset: Press the recessed reset button. Wait for the Network Camera to reboot.

Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.

SD/SDHC/SDXC Card Capacity

This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.

User's Manual - 27

VIVOTEK

Network Deployment

General Connection (PoE)

When using a PoE-enabled switch

The Network Camera is PoE-compliant, allowing transmission of power and data via a sin­gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE­enabled switch via Ethernet cable.

802.3at

PoE Switch

3

7

ON

100~240V

LAN/PoE

AC

OFF

Depending on the requirements of your installation site, select an appropriate power source,
such as an 802.3at PoE (30W) for operating temperature higher than -10ºC. For extremely low
temperature, you will need a power source higher than 21W, such as 24V AC.

1

10

9

658

GE LAN GE LAN

4

2

If using an 802.3at PoE as the power source, the lowest operating temperature is -20ºC.

When using a non-PoE switch

Use a 802.3at PoE power injector (optional) to connect between the Network Camera and a
non-PoE switch.

PoE Power Injector

(optional)

Non-PoE Switch

NOTE:

1. The camera is only to be connected to PoE networks without routing to outside plants.

2. For PoE connection, use only UL listed I.T.E. with PoE output.

28 - User's Manual

VIVOTEK

Internet connection via a router

Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.

1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 19 for
details.

IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1

Internet

WAN (Wide Area Network )
Router IP address : from ISP

LINK

POWER

COLLISION

RECEIVE

1

2

PARTITION

3

4

5

LAN (Local Area Network)
Router IP address : 192.168.0.1

Cable or DSL Modem

IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1

2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is

192.168.0.3, please forward the following ports for the Network Camera on the router.

■ HTTP port: default is 80

■ RTSP port: default is 554

■ RTP port for video: default is 5556

■ RTCP port for video: default is 5557

If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.

3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).

Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 81 for details.

Internet connection with static IP

Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 80 for details.

Internet connection via PPPoE (Point-to-Point over Ethernet)

Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 81 for details.

User's Manual - 29

VIVOTEK

Congure the router, virtual server or rewall, so that the router can forward any data com­ing into a precongured port number to a network camera on the private network, and

allow data from the camera to be transmitted to the outside of the network over the same
path.

From Forward to

122.146.57.120:8000 192.168.2.10:80

122.146.57.120:8001 192.168.2.11:80

... ...

When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000

If you change the port numbers on the Network conguration page, please open the ports

accordingly on your router. For example, you can open a management session with your

router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.

For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic

port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

30 - User's Manual

VIVOTEK

Ready to Use

1. A browser session with the Network Camera should prompt as shown below.

2. You should be able to see live video from your camera. You may also install the 32-channel

recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.

3. Click to expand the Video stream menu to select to display individual sensor, or select the

Quad view to display all views from the 4 sensors.

In a Quad view, the views of all sensors are displayed. The sensor near the top alignment

mark (the default front side) is sensor #1. There are stickers on each sensor module to
indicate their ID.

1

3

2

4

2

1

4

3

2

1

4

3

User's Manual - 31

VIVOTEK

Accessing the Network Camera

This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.

Using Web Browsers

Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.

If your network environment is not a LAN, follow these steps to access the Netwotk Camera:

1. Launch your web browser (e.g., Microsoft

2. Enter the IP address of the Network Camera in the address eld. Press Enter.

3. Live video will be displayed in your web browser.

4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as

shown below. Follow the instructions to install the required plug-in on your computer.

®

Internet Explorer or Mozilla Firefox).

NOTE

NOTE:

► For Mozilla Firefox or Chrome users, your browser will use Quick Time to stream the live

video. If you don’t have Quick Time on your computer, please download it rst, then launch

the web browser.

32 - User's Manual

VIVOTEK

► By default, the Network Camera is not password-protected. To prevent unauthorized access,

it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 99.

► If you see a dialog box indicating that your security settings prohibit running ActiveX

®

Controls, please enable the ActiveX

Controls for your browser.

®

1. Choose Tools > Internet Options > Security > Custom Level.

2. Look for Download signed ActiveX

®

controls; select Enable or Prompt. Click OK.

3. Refresh your web browser, then install the ActiveX

complete installation.

®

control. Follow the instructions to

User's Manual - 33

VIVOTEK

IMPORTANT:

Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a

•

management/view session with the camera using a 64-bit IE browser.

If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\

•

SysWOW64. A 32-bit version of IE browser will be installed.

On Windows 7, the 32-bit explorer browser can be accessed from here:

•

C:\Program Files (x86)\Internet Explorer\iexplore.exe

If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.

•

Tips:

1. The onscreen Java control can malfunction under the following situations: A PC con-

nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this

problem.

2. If you encounter problems with displaying the conguration menus or UI items, try dis-

able the Compatibility View on IE8 or IE9.

You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.

• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was

previously installed.

34 - User's Manual

VIVOTEK

Using RTSP Players

To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.

Quick Time Player

VLC media player

VLC media player

1. Launch the RTSP player.

mpegable Player

2. Choose File > Open URL. A URL dialog box will pop up.

3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for

pvPlayer

stream1 or stream2>

As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 88.

For example:

rtsp://192.168.5.151:554/live.sdp

4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 88 for details.

Video 16:38:01 2012/01/25

User's Manual - 35

VIVOTEK

Video quality (Constant bit rate) 40kbps

Using 3GPP-compatible Mobile Devices

To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page

28.

To utilize this feature, please check the following settings on your Network Camera:

1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.

For more information, please refer to RTSP Streaming on page 88.

2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.

Please set the video streaming parameters as listed below.

For more information, please refer to Stream settings on page 71.

Video Mode H.264
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S

3. As most ISPs and players only allow RTSP streaming through port number 554, please set

the RTSP port to 554. For more information, please refer to RTSP Streaming on page 88.

4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).

5. Type the following URL commands into the player.

The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming

access name for stream # with small frame size and frame rate>.

For example:

You can configure Stream #2 into the suggested stream settings as listed above for live
viewing on a mobile device.

36 - User's Manual

VIVOTEK

Using VIVOTEK Recording Software

The product software CD also contains a VAST recording software, allowing simultaneous
monitoring and video recording for multiple Network Cameras. Please install the recording
software; then launch the program to add the Network Camera to the Channel list. For detailed
information about how to use the recording software, please refer to the user’s manual of the
software or download it from http://www.vivotek.com.

Tips:

1. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.

2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility

to search the network. If the camera has been congured with a xed IP that does not comply

with your local network, you may see its default IP 169.254.x.x. If you still cannot find the

camera, the camera could have been congured with a xed IP that does not comply with

your local network, you can restore the camera to its factory defaults. The factory default is
DHCP client.

3. If you change your network parameters, e.g., added a camera via a connection to a LAN
card, re-start the IW2 utility.



User's Manual - 37

VIVOTEK

Main Page

This chapter explains the layout of the main page. It is composed of the following sections:

VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live
Video Window.

Resize Buttons

VIVOTEK INC.
Logo

Camera Control
Area

Hide Button

VIVOTEK INC. Logo

Click this logo to visit the VIVOTEK website.

Configuration Area

Host Name

Live View Window

Host Name

The host name can be customized to t your needs. The name can be changed especially there are many

cameras in your surveillance deployment. For more information, please refer to System on page 50.

Camera Control Area

Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You
can select any of them for live viewing. For more information about multiple streams, please refer to page
71 for detailed information.

Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on

the Application page before you enable this function. A total of 3 event conguration can be congured.

For more information about event setting, please refer to page 116. If you want to hide this item on
the homepage, please go to Configuration> System > Homepage Layout > General settings >

Customized button to deselect the “show manual trigger button” checkbox.

Digital Output: Click to turn the digital output device on or off.

38 - User's Manual

VIVOTEK

Conguration Area

Client Settings: Click this button to access the client setting page. For more information, please refer to
Client Settings on page 44.

Conguration: Click this button to access the conguration page of the Network Camera. It is suggested

that a password be applied to the Network Camera so that only the administrator can configure the

Network Camera. For more information, please refer to Conguration on page 49.

Language: Click this button to choose a language for the user interface. Language options are available
in: English, Deutsch, Español, Français, Italiano,

日本語

, Português,

簡体中文

, and

繁體中文

. Please

note that you can also change a language on the Conguration page; please refer to page 49.

Hide Button

You can click the hide button to hide or display the control panel.

Resize Buttons

:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size.
Click 50% is to resize the homepage to 50% of its original size.
Click 25% is to resize the homepage to 25% of its original size.

Live Video Window

■ The following window is displayed when the video mode is set to H.264:

H.264 Protocol and Media Options

Video Title

Title and Time

Zoom Indicator

Video Title: The video title can be congured. For more information, please refer to Video Settings on
page 62.

Video (TPC-AV)

Video 17:08:56 2017/10/11

x4.0

Time

Video Control Buttons

H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264
video streaming. For further conguration, please refer to Client Settings on page 44.

Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings
on page 62.

Title and Time: The video title and time can be stamped on the streaming video. For further conguration,
please refer to Media > Image > General settings on page 64.

User's Manual - 39

VIVOTEK

PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming
a smaller view frame within a large view frame. Please refer to PTZ settiings on page 113 for detailed
information.

Global View: Click on this item to display the Global View window. The Global View window contains a

full view image (the largest frame size of the captured video) and a oating frame (the viewing region of
the current video stream). The oating frame allows users to control the e-PTZ function (Electronic Pan/

Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 113.
For more information about how to set up the viewing region of the current video stream, please refer to
page 113.

The viewing region of
the curruent video
stream

The largest frame size

Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the
full image. If the live view window is displaying the full view, the PTZ buttons are not functional.

Move Instantly: If you choose to display only a portion of the total eld of view, say, zoomed in on the

current eld of view using the Global View setting, you can select or deselect the “Move Instantly” option.

Move Instantly means the process of moving from one portion to another is not shown on screen.

40 - User's Manual

VIVOTEK

Video Control Buttons: Depending on the Network Camera model and Network Camera conguration,
some buttons may not be available.

Snapshot: Click this button to capture and save still images. The captured images will be displayed

in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP
(*.bmp) format.

Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation

screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To

move to a different area you want to magnify, drag the navigation screen.

Pause: Pause the transmission of the streaming media. The button becomes the Resume button

after clicking the Pause button.

Stop: Stop the transmission of the streaming media. Click the Resume button to continue

transmission.

Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer.

Press the
recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving

Options on page 45 for details.

Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the

local computer.

Mute: Turn off the volume on the local computer. The button becomes the Audio On button after

clicking the Mute button.

Talk: Click this button to talk to people around the Network Camera. Audio will project from

the external speaker connected to the Network Camera. Click this button
transmission.

Mic Volume: When the Mute function is not activated, move the slider bar to adjust the

microphone volume on the local computer.

Stop MP4 Recording button to end recording. When you exit the web browser, video

again to end talking

NOTE:

1. For a megapixel camera, it is recommended to use monitors of the 24" size or larger, and

are capable of 1600x1200 or better resolutions.

2. Below are the defaults for Audio settings:

For cameras with built-in microphone: Not Muted.
For cameras without built-in microphone: Muted.

To receive audio input from an external microphone, you may need to enable the audio input

from Media > Audio. Refer to page 79 for more information.

User's Manual - 41

VIVOTEK

Mute: Turn off the Mic volume on the local computer. The button becomes the Mic On button

after clicking the Mute button.

Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal

mode.

■ The following window is displayed when the video mode is set to MJPEG:

Video Title

Title and Time

Zoom Indicator

Video (HTTP-V)

Video 14:47:32 2017/10/11

x4.0

Time

Video Control Buttons

Video Title: The video title can be congured. For more information, please refer to Media > Image on
page 64.

Time: Display the current time. For more information, please refer to Media > Image on page 64.

Title and Time: Video title and time can be stamped on the streaming video. For more information, please
refer to Media > Image on page 64

.

Video Control Buttons: Depending on the Network Camera model and Network Camera conguration,
some buttons may not be available.

Snapshot: Click this button to capture and save still images. The captured images will be displayed

in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP
(*.bmp) format.

Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation

screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To

move to a different area you want to magnify, drag the navigation screen.

42 - User's Manual

VIVOTEK

Start MP4 Recording: Click this button to record video clips in MP4 le format to your computer.

Press the

Stop MP4 Recording button to end recording. When you exit the web browser, video

recording stops accordingly. To specify the storage destination and le name, please refer to MP4
Saving Options on page 45 for details.

Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to

normal mode.

User's Manual - 43

VIVOTEK

Client Settings

This chapter explains how to select the stream transmission mode and saving options on the
local computer. When completed with the settings on this page, click Save on the page bottom
to enable the settings.

H.264 Media Options

Select to stream video or audio data or both. This is enabled only when the video mode is set to H.264.

H.264 Protocol Options

H.264 Protocol Options

Depending on your network environment, there are four transmission modes of H.264 streaming:

UDP unicast: This protocol allows for more real-time audio and video streams. However, network
packets may be lost due to network burst trafc and images may be broken. Activate UDP connection

when occasions require time-sensitive responses and the video quality is less important. Note that each
unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up
to ten simultaneous accesses.

UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients
requesting streaming media. This helps to reduce the network transmission load of the Network Camera
while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must
be configured to enable multicast streaming at the same time. For more information, please refer to
RTSP Streaming on page 88.

TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video
quality. The downside of this protocol is that its real-time effect is not as good as that of the UDP protocol.

HTTP: This protocol allows the same quality as TCP protocol without needing to open specic ports for
streaming under some network environments. Users inside a firewall can utilize this protocol to allow
streaming data through.

44 - User's Manual

VIVOTEK

Two way audio

Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with
the camera.
Full duplex: Audio is transmitted in both directions simultaneously.

MP4 Saving Options

Users can record live video as they are watching it by clicking Start MP4 Recording on the main

page. Here, you can specify the storage destination and le name.

Folder: Specify a storage destination on your PC for the recorded video files. The location can be
changed.

File name prex: Enter the text that will be appended to the front of the video le name. A specied folder

will be automatically created on your local hard disk.

Add date and time sufx to the le name: Select this option to append the date and time to the end of the
le name.

CLIP_20160321-180853

File name prefix

Date and time suffix

The format is: YYYYMMDD_HHMMSS

Local Streaming Buffer Time

In the case of encountering unsteady bandwidth, live streaming may lag and video streaming may not be
very smoothly. If you enable this option, the live streaming will be stored temporarily on your PC’s cache
memory for a few milli seconds before being played on the live viewing window. This will help you see
the streaming more smoothly. If you enter 3,000 Millisecond, the streaming will delay for 3 seconds.

User's Manual - 45

VIVOTEK

Joystick settings

Enable Joystick

Connect a joystick to a USB port on your management computer. Supported by the plug-in

(Microsoft’s DirectX), once the plug-in for the web console is loaded, it will automatically detect if

there is any joystick on the computer. The joystick should work properly without installing any other
driver or software.

Then you can begin to configure the joystick settings of connected devices. Please follow the
instructions below to enable joystick settings.

1. Select a detected joystick, if there are multiple, from the Selected joystick menu. If your joystick
is not detected, if may be defective.

2. Click Calibrate or Congure buttons to congure the joystick-related settings.

NOTE:

• If you want to assign Preset actions to your joystick, the preset locations should be congured

in advance in the Conguration > PTZ page. In Windows, use the search function on the Start
menu to search for Game Controller.

• If your joystick is not working properly, it may need to be calibrated. Click the Calibrate button

to open the Game Controllers window located in Microsoft Windows control panel and follow the
instructions for trouble shooting.

• The joystick will appear in the Game Controllers list in the Windows Control panel. If you want to

check out for your devices, go to the following page: Start -> Control Panel -> Game Controllers.

46 - User's Manual

VIVOTEK

Buttons Conguration

In the Button Conguration window, the left column shows the actions you can assign, and the right

column shows the functional buttons and assigned actions. The number of buttons may differ from
different joysticks.

Please follow the steps below to congure your joystick buttons:

1. Choosing one of the actions and click Assign will pop up a dialog. Then you can assign this
action to a button by pressing the joystick button or select it from the drop-down list.

For example: Assign Home (move to home position) to Button 1.

2. Click OK to conrm the conguration.

User's Manual - 47

VIVOTEK

Buttons Conguration

Click the Congure Buttons button, a window will prompt as shown below. Please follow the steps

below to congure your joystick buttons:

1. Select a button number from the Button # pull-down menu.

Tips:

If you are not sure of the locations of each
button, use the Properties window in the Game
Controllers utility.

2. Select a corresponding action, such as Patrol or Preset#.

3.

Click the Assign button to assign an action to
the button. You can delete an association by
selecting a button number, and then click the
Delete button.

Repeat the process until you are done with the

conguration of all preferred actions.

The buttons you define should appear on the
button list accordingly.

4. Please remember to c

lick the Save button
on the Client settings page to preserver your
settings.

48 - User's Manual

VIVOTEK

Conguration

Click Configuration on the main page to enter the camera setting pages. Note that only

Administrators can access the conguration page.

VIVOTEK provides an easy-to-use user interface that helps you set up your network camera
with minimal effort. In order to simplify the user interface, detailed information will be hidden
unless you click on the function item. When you click on the first sub-item, the detailed

information for the rst sub-item will be displayed; when you click on the second sub-item, the
detailed information for the second sub-item will be displayed and that of the rst sub-item will

be hidden.

The following is the interface of the main page:

Configuration List

Firmware Version

Navigation Area

Each function on the conguration list will be explained in the following sections.

The Navigation Area provides access to all different views from the Home page (for live viewing),
Conguration page, and multi-language selection.

User's Manual - 49

VIVOTEK

System > General settings

This section explains how to congure the basic settings for the Network Camera, such as the
host name and system time. It is composed of the following two columns: System, and System

Time. When finished with the settings on this page, click Save at the bottom of the page to
enable the settings.

System

Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the
main page, and also on the view cells of the ST7501 and VAST management software.

Turn off the LED indicators: If you do not want others to notice the network camera is in operation, you
can select this option to turn off the LED indicators.

50 - User's Manual

VIVOTEK

System time

Keep current date and time: Select this option to preserve the current date and time of the Network
Camera. The Network Camera’s internal real-time clock maintains the date and time even when the
power of the system is turned off.

Synchronize with computer time: Select this option to synchronize the date and time of the Network
Camera with the local computer. The read-only date and time of the PC is displayed as updated.

Manual: The administrator can enter the date and time manually. Note that the date and time format are

[yyyy/mm/dd] and [hh:mm:ss].

Automatic: The Network Time Protocol is a protocol which synchronizes computer clocks by periodically
querying an NTP Server.

NTP server: Assign the IP address or domain name of the time-server. Leaving the text box blank
connects the Network Camera to the default time servers. The precondition is that the camera must
have the access to the Internet.

Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly
basis.

Time zone : Select the appropriate time zone from the list. If you want to upload Daylight Savings Time
rules, please refer to System > Maintenance > Import/ Export les on page 59 for details.

User's Manual - 51

VIVOTEK

System > Homepage layout

This section explains how to set up your own customized homepage layout.

General settings

This column shows the settings of your hompage layout. You can manually select the background and
font colors in Theme Options (the second tab on this page). The settings will be displayed automatically

in this Preview eld. The following shows the homepage using the default settings:

■ Hide Powered by VIVOTEK: If you check this item, it will be removed from the homepage.

Logo graph
Here you can change the logo that is placed at the top of your homepage.

Follow the steps below to upload a new logo:

1. Click Custom and the Browse eld will appear.

2. Select a logo from your les.

3. Click Upload to replace the existing logo with a new one.

4. Enter a website link if necessary.

5. Click Save to enable the settings.

Customized button
If you want to hide manual trigger buttons on the homepage, please uncheck this item. This item is
checked by default.

52 - User's Manual

VIVOTEK

Theme Options

Here you can change the color of your homepage layout. There are three types of preset patterns for you
to choose from. The new layout will simultaneously appear in the Preview led. Click Save to enable the
settings.

Font Color of the
Video Title

Font Color

Background Color of the
Control Area

Font Color of
the Configuration Area

Background Color of the
Configuration Area

Preset patterns

Background Color of
the Video Area

Frame Color

User's Manual - 53

VIVOTEK

■ Follow the steps below to set up the customed homepage:

1. Click Custom on the left column.

2. Click the eld where you want to change the color on the right column.

Custom
Pattern

3. The palette window will pop up as shown below.

Color Selector

2

1

4

4. Drag the slider bar and click on the left square to select a desired color.

5. The selected color will be displayed in the corresponding elds and in the Preview column.

6. Click Save to enable the settings.

3

54 - User's Manual

VIVOTEK

System > Logs

This section explains how to congure the Network Camera to send the system log to a remote

server as backup.

Log server settings

Follow the steps below to set up the remote log:

1. Select Enable remote log.

2. In the IP address text box, enter the IP address of the remote server.

2. In the port text box, enter the port number of the remote server.

3. When completed, click Save to enable the setting.

You can congure the Network Camera to send the system log le to a remote server as a log backup.

Before utilizing this feature, it is suggested that the user install a log-recording tool to receive system log
messages from the Network Camera. An example is Kiwi Syslog Daemon. Visit http://www.kiwisyslog.

com/kiwi-syslog-daemon-overview/.

System log

This column displays the system log in a chronological order. The system log is stored in the Network
Camera’s buffer area and will be overwritten when reaching a certain limit.

User's Manual - 55

VIVOTEK

PTZ

You can install the included VAST recording software, which provides an Event
Management function group for delivering event messages via emails, GSM short
messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to
the VAST User Manual.

VIVOTEK Network Cameras

Internet

3G Cell phone

Cell phone

Short message

GSM

Modem

HTTP

PC running

the Recording Software

Digital output

VIVOCloud

Email

56 - User's Manual

VIVOTEK

Access log

Access log displays the access time and IP address of all viewers (including operators and
administrators) in a chronological order. The access log is stored in the Network Camera’s buffer
area and will be overwritten when reaching a certain limit.

System > Parameters

The View Parameters page lists the entire system’s parameters. If you need technical
assistance, please provide the information listed on this page.

User's Manual - 57

VIVOTEK

System > Maintenance

This chapter explains how to restore the Network Camera to factory default, upgrade rmware

version, etc.

General settings > Upgrade rmware

This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to
complete the process.

Note: Do not power off the Network Camera during the upgrade!

Follow the steps below to upgrade the rmware:

1. Download the latest rmware le from the VIVOTEK website. The le is in .pkg le format.

2. Click Browse… and locate the rmware le.

3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade
completes.

If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that, re-

access the Network Camera.

The following message is displayed when the upgrade has succeeded.

Reboot system now!!
This connection will close.

The following message is displayed when you have selected an incorrect rmware le.

Starting firmware upgrade...
Do not power down the server during the upgrade.
The server will restart automatically after the upgrade is
completed.
This will take about 1 - 5 minutes.
Wrong PKG file format
Unpack fail

General settings > Reboot

This feature allows you to reboot the Network Camera, which takes about one minute to complete. When
completed, the live video page will be displayed in your browser. The following message will be displayed
during the reboot process.

If the connection fails after rebooting, manually enter the IP address of the Network Camera in the

address eld to resume the connection.

58 - User's Manual

VIVOTEK

General settings > Restore

This feature allows you to restore the Network Camera to factory default settings.

Network: Select this option to retain the Network Type settings (please refer to Network Type on page

81).

Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to

Import/Export les below on this page).

Custom Language: Select this option to retain the Custom Language settings.

VADP: Retain the VADP modules (3rd-party software stored on the SD card) and related settings.

Focus position: Retain the lens focus position using the previously saved position parameters.

If none of the options is selected, all settings will be restored to factory default. The following message is
displayed during the restoring process.

Import/Export les

This feature allows you to Export / Update daylight saving time rules, custom language le, conguration
le, and server status report.

Export daylight saving time conguration le: Click to set the start and end time of DST (Daylight Saving).

Follow the steps below to export:

1. In the Export les column, click Export to export the daylight saving time conguration le from the

Network Camera.

2. A le download dialog will pop up as shown below. Click Open to review the XML le or click Save to
store the le for editing.

User's Manual - 59

VIVOTEK

3. Open the le with Microsoft® Notepad and locate your time zone; set the start and end time of DST.
When completed, save the le.

In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at
2:00 a.m. on the rst Sunday in November.

Update daylight saving time rules: Click Browse… and specify the XML le to update.

If the incorrect date and time are assigned, you will see the following warning message when uploading

the le to the Network Camera.

60 - User's Manual

VIVOTEK

The following message is displayed when attempting to upload an incorrect le format.

Export language file: Click to export language strings. VIVOTEK provides nine languages: English,
Deutsch, Español, Français, Italiano,

日本語,

Português,

簡体中文

, and

繁體中文

.

Update custom language le: Click Browse… and specify your own custom language le to upload.

Export conguration le: Click to export all parameters for the device and user-dened scripts.

Update conguration le: Click Browse… to update a conguration le. Please note that the model and
rmware version of the device should be the same as the conguration le. If you have set up a xed IP
or other special settings for your device, it is not suggested to update a conguration le.

Export server staus report: Click to export the current server status report, such as time, logs,
parameters, process status, memory status, le system status, network status, kernel message ... and so

on.

Tips:

If a rmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort method to
restore normal operation. See the following for how to bring the camera back to work:

Applicable scenario:

(a) Power disconnected during rmware upgrade.

(b) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working

condition.

You can use the following methods to activate the camera with its backup rmware:

(a) Press and hold down the reset button for at least one minute.
(b) Power on the camera until the Red LED blinks rapidly.

(c) After boot up, the rmware should return to the previous version before the camera hanged. (The

procedure should take 5 to 10 minutes, longer than the normal boot-up process). When tthis
process is completed, the LED status should return to normal.

User's Manual - 61

VIVOTEK

Media > Image

Channel: Select a Channel (each of the 4 sensors) before making congurations. These 4 sensors

can be individually congured.

This section explains how to configure the image settings of the Network Camera. It is

composed of the following four columns: General settings, Picture settings, Exposure,

Focus, and Privacy mask.

General settings

Video title

Show_timestamp_and video_title_in_video_and_snapshots: Enter a name that will be displayed on

the title bar of the live video as the picture shown below. A zoom indicator will be displayed on the
Home page when you zoom in/out on the live viewing window as shown below. You may zoom in/
out on the image by scrolling the mouse wheel inside the live viewing window, and the maximum
zoom in will be up to 4 times.

Video Title

Title and Time

Zoom Factor

Video 17:08:56 2014/7/09

Zoom In

X2.1

2014/7/09 17:08:56

Zoom Out

Position of timestamp and video title on image: Select to display time stamp and video title on the
top or at the bottom of the video stream.

Timestamp and video title font size: Select the font size for the time stamp and title.

Video font (.ttf): You can select a True Type font le for the display of textual messages on video.

Color: Select to display color or black/white video streams.

Power line frequency: Set the power line frequency consistent with local utility settings to eliminate
image flickering associated with fluorescent lights. Note that after the power line frequency is
changed, you must disconnect and reconnect the power cord of the Network Camera in order for
the new setting to take effect.

62 - User's Manual

VIVOTEK

Video orientation: Flip - vertically reect the display of the live video; Mirror - horizontally reect the
display of the live video. Select both options if the Network Camera is installed upside-down (e.g.,
on the ceiling) to correct the image orientation. Please note that if you have preset locations, those

locations will be cleared after ip/mirror setting.

Day/Night Settings

Switch to B/W in night mode
Select this to enable the Network Camera to automatically switch to Black/White during night
mode.

IR cut lter
With a removable IR-cut lter, this Network Camera can automatically remove the lter to let IR

light enter the light sensor during low light conditions.

■ Auto mode

The Network Camera automatically removes the lter by judging the level of ambient light.

■ Day mode

In day mode, the Network Camera switches on the IR cut lter at all times to block infrared light

from reaching the sensor so that the colors will not be distorted.

■ Night mode

In night mode, the Network Camera switches off the IR cut lter at all times for the sensor to

accept infrared light, thus helping to improve low light sensitivity.

■ Synchronize with digital input

The Network Camera automatically removes the IR cut lter when a Digital Input is triggerred.

For example, an external IR light may come with its own detection circuits.

■ Schedule mode

The Network Camera switches between day mode and night mode based on a specified

schedule. Enter the start and end time for the day mode. Note that the time format is [hh:mm]

and is expressed in 24-hour clock time. By default, the start and end time of day mode are set to

07:00 and 18:00.

Sensitivity of IR cut lter
Tune the responsiveness of the IR cut lter to lighting conditions as Low, Normal, or High.

When completed with the settings on this page, click Save to enable the settings.

User's Manual - 63

VIVOTEK

Image settings

On this page, you can tune the White balance and Image adjustment.

Channel: Select one of the 4 Channels (sensors).

White balance: Adjust the value for the best color temperature.

■ You may follow the steps below to adjust the white balance to the best color temperature.

1. Place a sheet of paper of white or cooler-color temperature color, such as blue, in front of the

lens, then allow the Network Camera to automatically adjust the color temperature.

2. Click the On button to Fix current value and conrm the setting while the white balance is being

measured.

■ You may also manually tune the color temperature by pulling the RGain and BGain slide bars.

Image Adjustment

■ Brightness: Adjust the image brightness level, which ranges from

0% to 100%

.

■ Contrast: Adjust the image contrast level, which ranges from 0% to 100%.

■ Saturation: Adjust the image saturation level, which ranges from 0% to 100%.

■ Sharpness:

Adjust the image sharpness level, which ranges from

■ Gamma curve:

Adjust the image sharpness level, which ranges from

0% to 100%

0 to 0.45

.

.

You may let firmware Optimize your display or select a value to change the preferred level of

Gamma correction towards higher contrast or towards the higher luminance for detailed expression
for both the dark and lighted areas of an image.

64 - User's Manual

VIVOTEK

WDR enhanced
This refers to the Wide Dynamic Range function that enables the camera to capture details in a

high contrast environment. Use the checkbox to enable the function, and select the strength of
the WDR functionality, depending on the lighting condition at the installation site. You can select
a higher effect when the contrast is high (between the shaded area and the light behind the
objects).

Noise reduction

■ Enable noise reduction: Check to enable noise reduction in order to reduce noises and ickers

in image. This applies to the onboard 3D Noise Reduction feature. Use the pull-down menu to
adjust the reduction strength. Note that applying this function to the video channel will consume
system computing power.

3D Noise Reduction is mostly applied in low-light conditions. When enabled in a low-light

condition with fast moving objects, trails of after-images may occur. You may then select a lower
strength level or disable the function.

Note that the Preview button has been cancelled, all changes made to image settings is directly
shown on screen. You can click Restore to recall the original settings without incorporating the
changes. When completed with the settings on this page, click Save to enable the setting. You
can also click on Prole mode to adjust all settings above in a tabbed window for special lighting
conditions.

Enable and apply these settings at:

Select the mode this prole to apply to: Day mode, Night mode,

or Schedule mode. Please manually enter a range of time if you choose Schedule mode. Then
check Save to take effect.

User's Manual - 65

VIVOTEK

Exposure



On this page, you can congure the Exposure measurement window, Exposure level, Exposure
mode, Exposure time, Gain control settings. You can congure two sets of Exposure settings: one

for normal situations, the other for special situations, such as the day/night/schedule mode.

Measurement Window: This function allows users to configure measurement window(s) for low
light compensation. For example, where low-light objects are posed against an extremely bright
background. You may want to exclude the bright sunlight shining through a building's corridor.

■ Full view: System calculates the full range of view and provides appropriate

light compensation.

■ Custom: This option allows you to manually add customized windows as inclusive or exclusive

regions. A total of 10 windows can be configured. Please refer to the next page for detailed
illustration.

66 - User's Manual

VIVOTEK

The inclusive window refers to the “weighted window“; the exclusive window refers to “ignored
window“. It adopts the weighed averages method to calculate the value. The inclusive windows

have a higher priority. You can overlap these windows, and, if you place an exclusive window
within a larger inclusive window, the exclusive part of the overlapped windows will be deducted
from the inclusive window. An exposure value will then be calculated out of the remaining of the
inclusive window.

Include

Include

Exclude

Exclude

Weighted region

Ignored region

■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the

middle of the window and give the necessary light compensation.

Exposure control:

Exposure level: You can manually configure the Exposure level, which ranges from -2.0 to

■

+2.0 (dark to bright). You can click and drag the semi-circular pointers on the Exposure time
and Gain control slide bars to specify a range of shutter time and Gain control values within
which the camera can automatically tune to an optimal imaging result. You may prefer a shorter
shutter time to better capture moving objects, while a faster shutter reduces light and needs to be
compensated by electrical brightness gains.

- Flickerless:
Fixed iris models can encounter image rolling band issues when

operating under incongrous

power line frequency with uorescent lights. To solve the problem, the Flickerless mode can limit

the exposure time to 1/120 ~ 1/5 second. For the Auto iris models, when the exposure time is
limited to 1/120 ~1/5 second, iris size is automatically adjusted, and that the image brightness
is appropriately adjusted. Although the chance is rare, for Fixed iris models, when the exposure
time is limited to 1/120 ~ 1/5 second, they may encounter image over-exposure. If the Flickerless
option is selected, and users discover over-exposure from the live view, they can disable the
Flickerless option.

You can click Restore to recall the original settings without incorporating the changes. When
completed with the settings on this page, click Save to enable the settings.

User's Manual - 67

VIVOTEK

If you want to congure another sensor setting for day/night/schedule mode, please click Prole to
open the Prole of exposure settings page as shown below.

Activated period:

Select the mode this prole to apply to: Night mode or Schedule mode. Please

manually enter a range of time if you choose Schedule mode. Then check Save for the conguration
to take effect.

Please follow the steps below to congure a prole:

1. Select the Prole mode tab.

2. Select the applicable mode: Night mode or

Schedule mode. Please manually enter a range of
time if you choose the Schedule mode.

3. Congure Exposure control settings in the folowing

columns. Please refer to previous dicussions for
detailed information.

4. Click Save to enable the setting and click Close to

exit the page.

68 - User's Manual

VIVOTEK

Focus

Focus here refers to the Remote Focus, is applicable to Network Cameras that are
equipped with stepping motor lens. The automated focus adjustment function eliminates
the needs to physically adjust camera focus. In an outdoor deployment consisting of a
large number of cameras, the auto focus function can be very helpful when these cameras
become out of focus after days or weeks of operation. And that can easily result from
the effects of natural forces, e.g., shrink and expand due to a wide range of operating
temperatures and the vibration caused by wind.

1

2

3

Below is the procedure to perform the automated Focus function:

1. Select a Channel (one of the 4 sensors).

2. Select from the bottom of the screen whether you want to perform focus adjustment on

the Full view or within a Custom focus window. You can create a custom window and
click and drag the window to a desired position on screen.

3. You can use the Fully-opened iris checkbox (default) to increase the iris size for a

better focus adjustment result.

4. Click on the Perform auto focus button. When the Full-range scan checkbox is

selected, a full-range scan through the camera's entire focal length can take about 30
to 80 seconds. If not, the auto focus scan will only go through the length where optimal
focus may occur, and that takes about 15 to 20 seconds. In theory, best results of the
auto scan can be acquired when the camera's iris is fully open.

User's Manual - 69

VIVOTEK

Privacy mask

Click Privacy Mask to open the settings page. On this page, you can block out sensitive zones to
address privacy concerns.

1

6

4

3

5

2

■ To congure privacy mask windows,

1. Select a Channel (one of the 4 sensors).

2. Click New to add a new window.

3. Click on the title bar and drag the window to your preferred location on screen. You can change

the size of window using the arrow mark that appear when you mouse over the lower right corner
of the window.

4. Enter a Window Name for the privacy window.

5. Click Save to preserve the setting.

6. Click on the Enable privacy mask checkbox to enable this function.

NOTE:

►

Up to 5 privacy mask windows can be congured on the same screen.

► If you want to delete the

name.

privacy mask

window, please click the ‘x’ mark on the side of window

70 - User's Manual

Media > Video

VIVOTEK

Stream settings

This Network Camera supports multiple streams with frame sizes ranging from 320x 240 to 2048 x
1536 pixels.

■ Stream 1: Users can dene the "Region of Interest" (viewing region) and the "Output Frame Size"

(size of the live view window).

■ Stream 2: The default frame size for Stream 2 is set to the 2048 x 1536.

Click Viewing Window to open the viewing region settings page. On this page, you can congure
the Region of Interest and the Output Frame Size for a video stream. For example, you can crop
only a portion of the image that is of your interest, and thus save the bandwidth needed to transmit
the video stream. As the picture shown below, the area of your interest in a parking lot should be
the vehicles. The blue sky is of little value for the surveillance purpose.

User's Manual - 71

VIVOTEK

Please follow the steps below to congure the settings for a stream:

1. Select a stream for which you want to set up the viewing region.

2. Select a Region of Interest from the drop-down list. The oating frame, the same as the one

in the Gloabl View window on the home page, will resize accordingly. If you want to set up
a customized viewing region, you can also resize and drag the floating frame to a desired
position using your mouse.

3. Choose a proper Output Frame Size from the drop-down list according to the size of your

monitoring device.

NOTE:

Media > Video

► All the items in the “Region of Interest” should not be larger than the “Output Frame Size“

(current maximum resolution).

When completed with the settings in the Viewing Window, click Save to enable the settings and
click Close to exit the window. The selected Output Frame Size will immediately be applied to
the Frame size of each video stream. Then you can go back to the home page to test the e-PTZ
function. For more information about the e-PTZ function, please refer to page 113.

Region of Interest
(Viewing Region)

72 - User's Manual

Output Frame Size
(Size of the Live View Window)

VIVOTEK

Click the stream item to display the detailed information. The maximum frame size will follow your
settings in the above Viewing Window sections.

This Network Camera offers real-time H.264 and MJPEG compression standards (Triple Codec) for
real-time viewing. If the H.264 mode is selected, the video is streamed via RTSP protocol. There

are several parameters through which you can adjust the video performance:

■ Frame size

You can set up different video resolutions for different viewing devices. For example, set a
smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video
size and a higher bit rate for live viewing on web browsers, or recording the stream to an NVR.
Note that a larger frame size takes up more bandwidth.

■ Maximum frame rate

This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother

video quality and for recognizing moving objects in the eld of view.

If the power line frequency is set to 50Hz , the frame rates are selectable at 1fps to 7fps. If the
power line frequency is set to 60Hz, the frame rates are selectable at 1fps to 7fps. You can also
select Customize and manually enter a value.

User's Manual - 73

VIVOTEK

■ Intra frame period

Determine how often for firmware to plant an I frame. The shorter the duration, the
more likely you will get better video quality, but at the cost of higher network bandwidth

consumption. Select the intra frame period from the following durations: 1/4 second, 1/2

second, 1 second, 2 seconds, 3 seconds, and 4 seconds.

Smart stream II

■ Dynamic Intra frame period

High quality motion codecs, such as H.264, utilize the redundancies between video frames to
deliver video streams at a balance of quality and bit rate.

The encoding parameters are summarized and illustrated below. The I-frames are completely
self-referential and they are largest in size. The P-frames are predicted frames. The encoder
refers to the previous I- or P-frames for redundant image information.

H.264/265 Frame Types

P I P P P P P P P I P P P P P P P I

By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates
required for streaming a video can be tremendously reduced. When streaming a video of a

static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of
bandwidth thus saved is also determined by the activities in the eld of view. If activities occur
in the scene, rmware automatically shortens the I-frame insertion intervals in order to maintain

image quality. In the low light or night conditions, the P-frames can have a larger size due to the
noises, and hence the bandwidth saving effect is also reduced.

Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra

frame function, the bandwidth for streaming a medium-trafc scene can be reduced to 2~3Mb/s,
and during the no-trafc period of time, down to 500kb/s.

Dynamic Intra Frame w/
static scenes

P I P P P P P P P P P P P P P P P P P P P I

Static scene

P I P P P P P P P I P P P P P P P I

74 - User's Manual

P P P

Dynamic Intra Frame w/
activities in scenes

Activities

VIVOTEK

With the H.265 codec in an optimal scenario and when Dynamic Intra frame is combined with

the Smart Stream function, an 80% of bandwidth saving can be achieved compared with using

H.264 without enabling these bandwidth-saving features.

■

Smart codec effectively reduces the quality of the whole or the non-interested areas

on a screen and therefore reduces the bandwidth consumed.

You can manually specify the video quality for the foreground and the background
areas.

Slide bar to the right - higher quality in the ROI
areas

Slide bar to the left - higher quality in the non-ROI
areas.

Select an operation mode if Smart codec is preferred.

- Auto tracking: The Auto mode congures the whole screen into the non-interested

area. The video quality of part of the screen returns to normal when one or
more objects move in that area. The remainder of the screen where there are
no moving objects (no pixel changes) will still be transmitted in low-quality
format.

- Manual: The Manual mode allows you to configure 3 ROI windows (Region of

Interest, with Foreground quality) on the screen. Areas not included in any
ROI windows will be considered as the non-interested areas. The details in
the ROI areas will be transmitted in a higher-quality video format.

As illustrated below, the upper screen may contain little details of your

interest, while the sidewalk on the lower screen is included in an ROI
window.

non-interested

ROI_0

ROI_0

X

X

ROI

User's Manual - 75

VIVOTEK

As the result, the lower screen is constantly displayed in high details,

while the upper half is transmitted using a lower-quality format. Although
the upper half is transmitted using a lower quality format, you still have an
awareness of what is happening on the whole screen.

non-ROI: lower-quality

ROI: higher-quality

- Hybrid: The major difference between the “Manual” mode and the “Hybrid”
mode is that:

In the “Hybrid“ mode, any objects entering the non-interested area will

restore the video quality of the moving objects and the area around
them. The video quality of the associated non-interested area is
immediately restored to normal to cover the moving objects.

In the “Manual” mode, the non-interested area is always transmitted

using a low-quality format regardless of the activities inside.

- Quality priority: Use the slide bar to tune the quality contrast between the ROI
and non-interested areas.

The farther the slide bar button is to the right, the higher the image

quality of the ROI areas. On the contrary, the farther the slide bar button
to the left, the higher the image quality of the non-interested area.

In this way, you may set up an ROI window as a privacy mask by

covering a protected area using an ROI window, while the remaining
screen become the non-interested area. You may then configure the
non-interested area to have a high image quality, or vice versa.

76 - User's Manual

You should also select the Maximum bit rate from the pull-down menu as the
threshold to contain the bandwidth consumption for both the high- and low­quality video sections in a smart stream.

■ B

it rate control

Constrained bit rate:

A complex scene generally produces a larger le size, meaning that higher bandwidth

will be needed for data transmission. The bandwidth utilization is configurable to
match a selected level, resulting in mutable video quality performance. The bit rates

are selectable at the following rates: 20Kbps, 30Kbps, 40Kbps, 50Kbps, 64Kbps,

128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps,
8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 40Mbps. You can also select Customize

and manually enter a value up to 40Mbps.

• - Target quality: Select a desired quality ranging from Medium to Excellent

- Maximum bit rate: select a bit rate from the pull-down menu. The bit rate ranges

from 20kbps to a maximum of 40Mbps. The bit rate then becomes the Average or
Upper bound bit rate number. The Network Camera will strive to deliver video streams
around or within the bit rate limitation you impose.

- Policy: If Frame Rate Priority is selected, the Network Camera will try to maintain

the frame rate per second performance, while the image quality will be compromised.
If Image quality priority is selected, the Network Camera may drop some video
frames in order to maintain image quality.

VIVOTEK

Fixed quality:

On the other hand, if Fixed quality is selected, all frames are transmitted with the
same quality; bandwidth utilization is therefore unpredictable. The video quality

can be adjusted to the following settings: Medium, Standard, Good, Detailed, and
Excellent. You can also select Customize and manually enter a value.

Maximum bit rate: With the guaranteed image quality, you might still want to place

a bit rate limitation to control the size of video streams for bandwidth and storage

concerns. The congurable bit rate starts from 1Mbps to 40Mbps.

The Maximum bit rate setting in the Fixed quality configuration can ensure a
reasonable and limited use of network bandwidth. For example, in low light conditions
where a Fixed quality setting is applied, video packet sizes can tremendously
increase when noises are produced with electrical gains.

You may also manually enter a bit rate number by selecting the Customized option.

User's Manual - 77

VIVOTEK

If the JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client,

producing a moving effect similar to a lmstrip. Every single JPEG image transmitted guarantees

the same image quality, which in turn comes at the expense of variable bandwidth usage. Because
the media contents are a combination of JPEG images, no audio data is transmitted to the client.

There are three parameters provided in MJPEG mode to control the video performance:

■ Frame size

You can set up different video resolution for different viewing devices. For example, set a smaller
frame size and lower bit rate for remote viewing on mobile phones and a larger video size and
a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more
bandwidth.

■ Maximum frame rate

This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother
video quality.

If the power line frequency is set to 50Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps,
7fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps, 2fps,
3fps, 5fps, 7fps. You can also select Customize and manually enter a value. The frame rate will
decrease if you select a higher resolution.

■ Video quality

Refer to the previous page setting an average or upper bound threshold for controlling the

bandwidth consumed for transmitting motion jpegs. The conguration method is identical to that

for H.264.

For Constant Bit Rate and other settings, refer to the previous page for details.

NOTE:

►

Video quality and xed quality refers to the compression rate, so a lower value will produce higher

quality.

►

Converting high-quality video may signicantly increase the CPU loading, and you may encounter

streaming disconnection or video loss while capturing a complicated scene. In the event of
occurance, we suggest you customize a lower video resolution or reduce the frame rate to obtain
smooth video.

78 - User's Manual

VIVOTEK

Media > Audio

Audio Settings

Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note
that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client

Settings page. In that case, the following message is displayed:

Microphone source: Select the source of audio input as the onboard microphone (on the dome
cover), or the external microphone you connected via the I/O combo cable.

Internal microphone input gain: Select the gain of the external audio input according to ambient

conditions. Adjust the gain from 0% to 100%.

External microphone input gain: Select the gain of the external audio input according to ambient
conditions. Adjust the gain from 0% to 100%.

Audio type: Select audio codec and the sampling bit rate .

■ G.711 also provides good sound quality and requires about 64Kbps. Select pcmu (μ-Law) or

pcma (A-Law) mode.

■ G.726 is a speech codec standard covering voice transmission at rates of 16, 24, 32, and 40kbit/

s.

When completed with the settings on this page, click Save to enable the settings.

User's Manual - 79

VIVOTEK

Network > General settings

This section explains how to configure a wired network connection for the Network
Camera.

Network Type

LAN

Select this option when the Network Camera is deployed on a local area network (LAN) and is
intended to be accessed by local computers. The default setting for the Network Type is LAN.
Please rememer to click on the Save button when you complete the Network setting.

Get IP address automatically: Select this option to obtain an available dynamic IP address assigned
by the DHCP server each time the camera is connected to the LAN.

Use fixed IP address: Select this option to manually assign a static IP address to the Network
Camera.

1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the
Network Camera on LAN. Please refer to Software Installation on page 19 for details.

2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP or
network administrator.

Subnet mask: This is used to determine if the destination is in the same subnet. The default value

is “255.255.255.0”.

Default router: This is the gateway used to forward frames to destinations in a different subnet.
Invalid router setting will disable the transmission to destinations across different subnets.

80 - User's Manual

VIVOTEK

Primary DNS: The primary domain name server that translates hostnames into IP addresses.

Secondary DNS: Secondary domain name server that backups the Primary DNS.

Primary WINS server: The primary WINS server that maintains the database of computer names
and IP addresses.

Secondary WINS server: The secondary WINS server that maintains the database of computer
names and IP addresses.

TM

Enable UPnP presentation: Select this option to enable UPnP

presentation for your Network
Camera so that whenever a Network Camera is presented to the LAN, the shortcuts to connected
Network Cameras will be listed in My Network Places. You can click the shortcut to link to the web
browser. Currently, UPnP
please make sure the UPnP

TM

is supported by Windows XP or later. Note that to utilize this feature,

TM

component is installed on your computer.

Mega-pixel Network Camera (192.168.5.151)

Enable UPnP port forwarding: To access the Network Camera from the Internet, select this option
to allow the Network Camera to open ports automatically on the router so that video streams can
be sent out from a LAN. To utilize of this feature, make sure that your router supports UPnP

TM

and

it is activated.

PPPoE (Point-to-point over Ethernet)

Select this option to congure your Network Camera to make it accessible from anywhere as long

as there is an Internet connection. Note that to utilize this feature, it requires an account provided
by your ISP.

Follow the steps below to acquire your Network Camera’s public IP address.

1. Set up the Network Camera on the LAN.

2. Go to Conguration > Event > Event settings > Add server (please refer to Add server on page

121) to add a new email or FTP server.

3. Go to Conguration > Event > Event settings > Add media (please refer to Add media on page

126).

Select System log so that you will receive the system log in TXT le format which contains the

Network Camera’s public IP address in your email or on the FTP server.

4. Go to Conguration > Network > General settings > Network type. Select PPPoE and enter the

user name and password provided by your ISP. Click Save to enable the setting.

5. The Network Camera will reboot.

6. Disconnect the power to the Network Camera; remove it from the LAN environment.

User's Manual - 81

VIVOTEK

NOTE:

► If the default ports are already used by other devices connected to the same router, the Network

Camera will select other ports for the Network Camera.

TM

► If UPnP

is not supported by your router, you will see the following message:

Error: Router does not support UPnP port forwarding.

TM

► Steps to enable the UPnP

user interface on your computer:

Note that you must log on to the computer as a system administrator to install the UPnP
components.

1. Go to Start, click Control Panel, then click Add or Remove Programs.

TM

2. In the Add or Remove Programs dialog box, click Add/Remove Windows Components.

3.

In the Windows Components Wizard dialog box, select Networking Services and click

Details.

82 - User's Manual

4. In the Networking Services dialog box, select Universal Plug and Play and click OK.

5. Click Next in the following window.

VIVOTEK

TM

6. Click Finish. UPnP

► How does UPnP

UPnP

TM

networking technology provides automatic IP configuration and dynamic discovery of

TM

is enabled.

work?

devices added to a network. Services and capabilities offered by networked devices, such as
printing and file sharing, are available among each other without the need for cumbersome

network conguration. In the case of Network Cameras, you will see Network Camera shortcuts

under My Network Places.

► Enabling UPnP port forwarding allows the Network Camera to open a secondary HTTP port on

the router-not HTTP port-meaning that you have to add the secondary HTTP port number to the
Network Camera’s public address in order to access the Network Camera from the Internet. For
example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to
the list below for the Network Camera’s IP address.

From the Internet In LAN

http://203.67.124.123:8080 http://192.168.4.160 or

http://192.168.4.160:8080

► If the PPPoE settings are incorrectly congured or the Internet access is not working, restore

the Network Camera to factory default; please refer to Restore on page 59 for details. After the
Network Camera is reset to factory default, it will be accessible on the LAN.

User's Manual - 83

VIVOTEK

Enable IPv6

Select this option and click Save to enable IPv6 settings.
Please note that this only works if your network environment and hardware equipment support
IPv6. The browser should be Microsoft

®

Internet Explorer 6.5, Mozilla Firefox 3.0 or above.

When IPv6 is enabled, by default, the network camera will listen to router advertisements and be
assigned with a link-local IPv6 address accordingly.

IPv6 Information: Click this button to obtain the IPv6 information as shown below.

If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window. The

IPv6 address will be displayed as follows:

Refers to Ethernet

Link-global IPv6 address/network mask

84 - User's Manual

Link-local IPv6 address/network mask

Please follow the steps below to link to an IPv6 address:

1. Open your web browser.

2. Enter the link-global or link-local IPv6 address in the address bar of your web browser.

3. The format should be:

http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/

IPv6 address

4. Press Enter on the keyboard or click Refresh button to refresh the webpage.

For example:

VIVOTEK

NOTE:

► If you have a Secondary HTTP port (the default value is 8080), you can also link to the webpage

using the following address format: (Please refer to HTTP streaming on page 87 for detailed

information.)

http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/:8080

IPv6 address

Secondary HTTP port

► If you choose PPPoE as the Network Type, the [PPP0 address] will be displayed in the IPv6

information column as shown below.

Manually setup the IP address: Select this option to manually set up IPv6 settings if your network
environment does not have DHCPv6 server and router advertisements-enabled routers. If
you check this item, the following blanks will be displayed for you to enter the corresponding

information:

User's Manual - 85

VIVOTEK

86 - User's Manual

VIVOTEK

Network > Streaming protocols

HTTP streaming

To utilize HTTP authentication, make sure that your have set a password for the Network Camera

rst; please refer to Security > User account on page 99 for details.

Authentication: Depending on your network security requirements, the Network Camera provides
two types of security settings for an HTTP transaction: basic and digest.

If basic authentication is selected, the password is sent in plain text format and there can be
potential risks of being intercepted. If digest authentication is selected, user credentials are
encrypted using MD5 algorithm and thus provide better protection against unauthorized accesses.

HTTP port / Secondary HTTP port: By default, the HTTP port is set to 80 and the secondary HTTP
port is set to 8080. They can also be assigned to another port number between 1025 and 65535. If

the ports are incorrectly assigned, the following warning messages will be displayed:

To access the Network Camera on the LAN, both the HTTP port and secondary HTTP port can
be used to access the Network Camera. For example, when the HTTP port is set to 80 and the
secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.

On the LAN

http://192.168.4.160 or
http://192.168.4.160:8080

Access name for stream 1 or 2: This Network camera supports multiple streams simultaneously.
The access name is used to identify different video streams. Users can click Media > Video >

Stream settings to congure the video quality of linked streams. For more information about how
to congure the video quality, please refer to Stream settings on page 71.

When using Mozilla Firefox to access the Network Camera and the video mode is set to JPEG,

users will receive video comprised of continuous JPEG images. This technology, known as “server
push”, allows the Network Camera to feed live pictures to Mozilla Firefox.

User's Manual - 87

VIVOTEK

URL command -- http://<ip address>:<http port>/<access name for stream 1 or 2>
For example, when the Access name for Channel 1 stream 2 is set to videos2.mjpg:

1. Launch Mozilla Firefox or Netscape.

2. Type the above URL command in the address bar. Press Enter.

3. The JPEG images will be displayed in your web browser.

http://192.168.5.151/videos2.mjpg

NOTE:

NOTE

► Microsoft

®

Internet Explorer does not support server push technology; therefore, you will not be

able to access a video stream using http://<ip address>:<http port>/<access name for stream 1,

or 2> .

RTSP Streaming

To utilize RTSP streaming authentication, make sure that you have set a password for controlling

the access to video stream rst. Please refer to Security > User account on page 99 for details.

88 - User's Manual

VIVOTEK

Authentication: Depending on your network security requirements, the Network Camera provides
three types of security settings for streaming via RTSP protocol: disable, basic, and digest.

If basic authentication is selected, the password is sent in plain text format, but there can be
potential risks of it being intercepted. If digest authentication is selected, user credentials are
encrypted using MD5 algorithm, thus providing better protection against unauthorized access.

The availability of the RTSP streaming for the three authentication modes is listed below:

Quick Time player VLC

Disable O O
Basic O O
Digest O X

Access name for stream 1 or 2: This Network camera supports multiple streams simultaneously.
The access name is used to differentiate the streaming source.
If you want to use an RTSP player to access the Network Camera, you have to set the video mode
to H.264 and use the following RTSP URL command to request transmission of the streaming data.

rtsp://<ip address>:<rtsp port>/<access name for stream 1 or 2>

For example, when the access name for stream 1 is set to live.sdp:

1. Launch an RTSP player.

2. Choose File > Open URL. A URL dialog box will pop up.

3. Type the above URL command in the text box.

4. The live video will be displayed in your player as shown
below.

Video 16:38:01 2012/01/25

rtsp://192.168.5.151:554/live.sdp

RTSP port /RTP port for video, audio/ RTCP port for video, audio

■ RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the

port number is set to 554.

■ The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By

default, the RTP port for video is set to 5556.

■ The RTCP (Real-time Transport Control Protocol) allows the Network Camera to transmit the

data by monitoring the Internet trafc volume. By default, the RTCP port for video is set to 5557.

The ports can be changed to values between 1025 and 65535. The RTP port must be an even
number and the RTCP port is the RTP port number plus one, and thus is always an odd number.
When the RTP port changes, the RTCP port will change accordingly.

If the RTP ports are incorrectly assigned, the following warning message will be displayed:

User's Manual - 89

VIVOTEK

Multicast settings for streams: Click the items to display the detailed configuration information.
Select the Always multicast option to enable multicast for video streams.

Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the
other hand, sends a stream to the multicast group address and allows multiple clients to acquire
the stream at the same time by requesting a copy from the multicast group address. Therefore,
enabling multicast can effectively save Internet bandwith.

The ports can be changed to values between 1025 and 65535. The multicast RTP port must be an
even number and the multicast RTCP port number is the multicast RTP port number plus one, and
thus is always odd. When the multicast RTP port changes, the multicast RTCP port will change
accordingly.

If the multicast RTP video ports are incorrectly assigned, the following warning message will be

displayed:

Multicast TTL [1~255]: The multicast TTL (Time To Live) is the value that tells the router the range
a packet can be forwarded.

Initial TTL Scope
0 Restricted to the same host
1 Restricted to the same subnetwork
32 Restricted to the same site
64 Restricted to the same region
128 Restricted to the same continent
255 Unrestricted in scope

IMPORTANT:

The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics
results, PTZ stream, textual data, and event messages between the camera and the client side
running and observing the video analysis. If your client side computer is located outside the local

network, you may need to open the associated TCP port on routers and rewall.

90 - User's Manual

VIVOTEK

SIP

SIP is short for Session Initiation Protocol. If necessary, you can change the default port number,
5060, to one between 1025 and 65535.

Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned
to another port number between 1025 and 65535.

The Network Camera supports two way audio communication so that operators can transmit and
receive audio simultaneously. By using the Network Camera’s built-in or external microphone and
an external speaker, you can communicate with people around the Network Camera.

Note that as JPEG only transmits a series of JPEG images to the client, to enable the two-way
audio function, make sure the video mode is set to "H.264" on the Media > Video > Stream settings

page and the media option is set to “Media > Video > Stream settings” on the Client Settings page.

Please refer to Client Settings on page 44 and Stream settings on page 73.

America

Audio transmitted to operators

Audio transmitted from operators

Taiwan

User's Manual - 91

VIVOTEK

2010/12/10 17:08:56

Network > DDNS

This section explains how to congure the dynamic domain name service for the Network

Camera. DDNS is a service that allows your Network Camera, especially when assigned

with a dynamic IP address, to have a xed host and domain name.

Express link

Express Link is a free service provided by VIVOTEK server, which allows users to register
a domain name for a network device. One URL can only be mapped to one MAC address.
This service will examine if the host name is valid and automatically open a port on your

router. If using DDNS, the user has to manually congure UPnP port forwarding. Express

Link is more convenient and easier to set up.

Please follow the steps below to enable Express Link:

1. Make sure that your router supports UPnP port forwarding and it is activated.

2. Check Enable express link.

3. Enter a host name for the network device and click Save. If the host name has been used by

another device, a warning message will show up. If the host name is valid, it will display a
message as shown below.

https://0002D1123456.2bthere.net

92 - User's Manual

VIVOTEK

Manual setup

DDNS: Dynamic domain name service

Enable DDNS: Select this option to enable the DDNS setting.

Provider: Select a DDNS provider from the provider drop-down list.
VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It
is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the
Internet. Additionally, we offer other DDNS providers, such as Dyndns.org(Dynamic), Dyndns.
org(Custom), TZO.com, DHS.org, CustomSafe100, dyn-interfree.it.

Note that before utilizing this function, please apply for a dynamic domain account rst.

■ Safe100.net

1. In the DDNS column, select Safe100.net from the drop-down list. Click I accept after reviewing

the terms of the Service Agreement.

2. In the Register column, ll in the Host name (xxxx.safe100.net), Email, Key, and Conrm Key,

and click Register. After a host name has been successfully created, a success message will
be displayed in the DDNS Registration Result column.

[Register] Successfully Your account information has
been mailed to registered e-mail address

3. Click Copy and all the registered information will automatically be uploaded to the corresponding

elds in the DDNS column at the top of the page as seen in the picture.

User's Manual - 93

VIVOTEK

[Register] Successfully Your account information has
been mailed to registered e-mail address

4. Select Enable DDNS and click Save to enable the setting.

■ CustomSafe100

VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and
system integrators. You can use CustomSafe100 to register a dynamic domain name if your
distributor or system integrators offer such services.

1. In the DDNS column, select CustomSafe100 from the drop-down list.

2. In the Register column, ll in the Host name, Email, Key, and Conrm Key; then click Register.

After a host name has been successfully created, you will see a success message in the DDNS
Registration Result column.

3. Click Copy and all for the registered information will be uploaded to the corresponding elds in

the DDNS column.

4. Select Enable DDNS and click Save to enable the setting.

Forget key: Click this button if you have forgotten the key to Safe100.net or CustomSafe100. Your
account information will be sent to your email address.

Refer to the following links to apply for a dynamic domain account when selecting other

DDNS providers:

■ Dyndns.org(Dynamic) / Dyndns.org(Custom): visit http://www.dyndns.com/

94 - User's Manual

VIVOTEK

Network > QoS (Quality of Service)

Quality of Service refers to a resource reservation control mechanism, which guarantees a certain
quality to different services on the network. Quality of service guarantees are important if the

network capacity is insufcient, especially for real-time streaming multimedia applications. Quality
can be dened as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.

The following are the main benets of a QoS-aware network:

The ability to prioritize trafc and guarantee a certain level of performance to the data ow.

■

The ability to control the amount of bandwidth each application may use, and thus provide higher

■

reliability and stability on the network.

Requirements for QoS

To utilize QoS in a network environment, the following requirements must be met:

All network switches and routers in the network must include support for QoS.

■

The network video devices used in the network must be QoS-enabled.

■

QoS models

CoS (the VLAN 802.1p model)

IEEE802.1p denes a QoS model at OSI Layer 2 (Data Link Layer), which is called CoS, Class of
Service. It adds a 3-bit value to the VLAN MAC header, which indicates the frame priority level from
0 (lowest) to 7 (highest). The priority is set up on the network switches, which then use different
queuing disciplines to forward the packets.

Below is the setting column for CoS. Enter the VLAN ID of your switch (0~4095) and choose the
priority for each application (0~7).

If you assign Video the highest level, the switch will handle video packets rst.

NOTE:

► A VLAN Switch (802.1p) is required. Web browsing may fail if the CoS setting is incorrect.

►The Class of Service technologies do not guarantee a level of service in terms of bandwidth

and delivery time; they offer a "best-effort." Users can think of CoS as "coarsely-grained" trafc
control and QoS as "nely-grained" trafc control.

► Although CoS is simple to manage, it lacks scalability and does not offer end-to-end guarantees

since it is based on L2 protocol.

User's Manual - 95

VIVOTEK

QoS/DSCP (the DiffServ model)

DSCP-ECN denes QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model
is based on packet marking and router queuing disciplines. The marking is done by adding a eld

to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that
provides 64 different class IDs. It gives an indication of how a given packet is to be forwarded,
known as the Per Hop Behavior (PHB). The PHB describes a particular service level in terms of
bandwidth, queueing theory, and dropping (discarding the packet) decisions. Routers at each
network node classify packets according to their DSCP value and give them a particular forwarding
treatment; for example, how much bandwidth to reserve for it.

Below are the setting options of DSCP (DiffServ Codepoint). Specify the DSCP value for each
application (0~63).

Note that different vendors of network devices might have different methodologies and unique
implementations. Shown below is a sample corresponding information from a Cisco switch. You
should enter a DSCP tag value according to the information provided by the network devices.

QoS Baseline/Technical Marketing Classication and Marking Recommendations

Application Layer3 Classication Layer 2 CoS/MPLS EXP

IPP PHB DSCP
IP Routing 6 CS6 48 6
Voice 5 EF 46 5
Interactive Video 4 AF41 34 4 QoS B
Streaming-Video 4 CS4 32 4

Locally-dened Mission-

Critical Data
Call-signaling 3 AF31/CS3 26/24 3
Transactional Data 2 AF21 18 2
Network Management 2 CS2 16 2
Bulk Data 1 AF11 10 1

96 - User's Manual

3 - 25 3

VIVOTEK

Network > SNMP

(Simple Network Management Protocol)



This section explains how to use the SNMP on the network camera. The Simple Network
Management Protocol is an application layer protocol that facilitates the exchange of
management information between network devices. It helps network administrators to

remotely manage network devices and nd, solve network problems with ease.

■ The SNMP consists of the following three key components:

1. Manager: Network-management station (NMS), a server which executes applications that

monitor and control managed devices.

2. Agent: A network-management software module on a managed device which transfers the status

of managed devices to the NMS.

3. Managed device: A network node on a managed network. For example: routers, switches,

bridges, hubs, computer hosts, printers, IP telephones, network cameras, web server, and
database.

Before conguring SNMP settings on the this page, please enable your NMS rst.

SNMP Conguration

Enable SNMPv1, SNMPv2c
Select this option and enter the names of Read/Write community and Read Only community

according to your NMS settings.

Enable SNMPv3
This option contains cryptographic security, a higher security level, which allows you to set the
Authentication password and the Encryption password.

■ Security name: According to your NMS settings, choose Read/Write or Read Only and enter the

community name.

■ Authentication type: Select MD5 or SHA as the authentication method.

■ Authentication password: Enter the password for authentication (at least 8 characters).

■ Encryption password: Enter a password for encryption (at least 8 characters).

User's Manual - 97

VIVOTEK

FTP

FTP port: The FTP server allows the user to save recorded video clips. You can utilize VIVOTEK's
Shepherd utility to upgrade the rmware via FTP server. By default, the FTP port is set to 21, or

assigned to another port number between 1025 and 65535.

When enabled, users can access the camera to download the video les stored on the SD card (if
available) via the FTP protocol, or upload a rmware update to the camera.



Tips:

You can also FTP the camera or use the “http://ip/cgi-bin/admin/lsctrl.cgi?cmd=search” command
to examine the recorded les on your SD card.

98 - User's Manual

Security > User accounts

This section explains how to enable password protection and create multiple accounts.

Account management

VIVOTEK

The administrator account name is “root”, which is permanent and can not be deleted. If you want
to add more accounts in the Account management window, please apply the password for the “root”
account rst.

The administrator can create up to 20 user accounts.
To create a new user,

1. Click to unfold the pull-down menu. Select New user.

2. Enter the new user’s name and password. Type the password identically in both text boxes.

Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.

You can use them in the password combination.

The strength of your password combination is shown on the right, use the combination of

alphabetic, numeric, upper case, and lower case characters until the password strength is good
enough.

3. Select the privilege level for the new user account. Click Add to enable the setting.

The privilege levels are listed below:

Administrator Full control
Operator Control DO, white-light illuminator, snapshot, and PTZ;

unable to enter the camera Conguration page.

Viewer Control DO, white-light illuminator, view, listen, PTZ, and talk through the

camera interface.

Access rights are sorted by user privilege (Administrator, Operator, and Viewer). Only
administrators can access the Configuration page. Although operators cannot access the

Conguration page, they can use the URL Commands to get and set the value of parameters. For

more information, please refer to URL Commands of the Network Camera on page 151. Viewers
can only access the main page for live viewing.

Here you also can change a user’s access rights or delete user accounts.

1. Select an existing account to modify.

2. Make necessary changes and click Update or Delete to enable the setting.

User's Manual - 99

VIVOTEK

Privilege management

Digital Output & PTZ control: You can modify the management privilege as operators or viewers.
Select or de-select the checkboxes, and then click Save to enable the settings. If you give Viewers
the privilege, Operators will also have the ability to control the Network Camera through the main
page.

Allow anonymous viewing: If you select this item, any client can access the live stream without
entering a User ID and Password.

100 - User's Manual