5MP • Outdoor • IP66/IP67 • IK10 • Day & Night • Remote Focus (T )
WDR Pro II • Smart Stream III • SNV II • 30M Smart IR
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ..................................................................................................................................................... 4
Read Before Use .................................................................................................................................................... 4
Ready to Use ........................................................................................................................................................ 27
Accessing the Network Camera
Using Web Browsers ............................................................................................................................................ 30
Using RTSP Players ............................................................................................................................................. 33
Using 3GPP-compatible Mobile Devices .............................................................................................................. 34
Using VIVOTEK Recording Software ................................................................................................................... 35
Main Page
Client Settings
Conguration
System > General settings ................................................................................................................................... 47
System > Homepage layout ................................................................................................................................ 49
System > Logs ..................................................................................................................................................... 52
System > Parameters .......................................................................................................................................... 54
System > Maintenance ......................................................................................................................................... 55
Media > Image ................................................................................................................................................... 59
Media > Video ...................................................................................................................................................... 72
Media > Video ...................................................................................................................................................... 73
Media > Video ...................................................................................................................................................... 74
Media > Audio....................................................................................................................................................... 83
Network > General settings .................................................................................................................................. 85
Applications > DI and DO ................................................................................................................................. 138
The IB9387 series is a camera line to comes embedded with the Smart Motion Detection
feature. The Smart Motion detection, with Human detection and tunable time filter, can
eliminate the defects of traditional motion detection and facilitate the configuration at a
surveillance site.
To learn more about this feature, download its User Guide in:
A key feature in the Smart Motion detection is the Human detection. Based on a human
silhouette database and the rapid responses via an artificial neural network technology,
the Smart engine instantly recognizes human appearances in a video surveillance area.
Since humans are the objects of interest in the majority of video surceillance, the Human
detection feature enables users to quickly congure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal
activities in the scene are not taken as event triggers. Only human activities will trigger an
event. This helps reduce false alarms and the time and efforts for a camera conguration.
The IB9387 series is an outdoor bullet network camera capable of 2560 x 1944 resolution
at 30 fps. With the most updated VIVOTEK SNV and WDR Pro technology, the IB9387
series is capable of capturing the highest quality images in both low light and high contrast
environments.
The IB9387 series also offers the best in night time surveillance technology. By adopting
Smart IR II technology from VIVOTEK speed domes, the IB9387 IR illuminators now align
with the remote focus lens’ focus angle to provide the best IR image quality at any lens
setting. This feature optimizes IR intensity, reduces IR hotspots, and increases the IR
effective range up to 30 meters.
User's Manual - 3
VIVOTEK
Revision History
■ Rev. 1.0: Initial release.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
4 - User's Manual
i
Package Contents
■ IB9387 (w/o junction box)
■ L-wrench, desiccant bag, screws.
■ Sunshield and screws.
■ Quick Installation Guide & alignment sticker.
■ AM-719 Junction box (separately purchased).
WARNING:
1. IR lights emit from ths product.
2. Use appropriate shielding or eye protection.
Symbols and Statements in this Document
VIVOTEK
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.
User's Manual - 5
VIVOTEK
Physical Description
Outer View
Sunshield
IR LEDs
Inner View
Lens
IB9387-HT, IB9387-EHT
10
64
GB
1
I
IB9387-H, IB9387-EH
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10
64
GB
1
I
NOTE:
Some of the sufx syntax used in model naming are listed below:
Ew/ heater for extreme weather
FxFocal length w/ number
Tw/ Remote focus lens
Rw/ PoE repeater
Hw/ High Dynamic Range functionality
IMPORTANT:
802.3at
3
7
ON
100~240V
OFF
AC
LAN/PoE
1
10
9
658
GE LAN GE LAN
4
2
VIVOTEK
12/24V 1A or 2A
The E model camera comes with an embedded heater and requires an 802.3at PoE
switch or 12V/24V 2A power.
Operating
Temperature
-40ºC ~ 0ºC, heater onPoE 802.3at - max. 24W (PoE Plus mid-span or switch)
-40ºC ~ 0ºC, heater onDC 12V input - 2.5A
≥0ºC, heater offDC 12V input - 1A
Consumption & Power Input
User's Manual - 7
VIVOTEK
Hardware Installation
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the height of your
camera. The height information is important for the accuracy of the video analytics results.
Some of the other perspective information are automatically collected by the onboard
S-sensor. The height information enables the horizontal and vertical keystone corrections
of the eld of view.
Installation
height
1. Jot down the camera's MAC address for later reference.
XXXXXX
0002D10766AD
8 - User's Manual
2. Turn the front section of the camera counter-clockwise to remove the front section.
3. Install a MicroSD card.
VIVOTEK
IB9387-HT, IB9387-EHT
10
64
GB
1
I
IB9387-H, IB9387-EH
10
64
GB
1
I
User's Manual - 9
VIVOTEK
4. Replace the desiccant bag on the side of the camera infrastructure.
IB9387-HT,
IB9387-EHT
IB9387-H,
IB9387-EH
5. Install the front section by turning it clock-wise until it is tightly fastened.
10 - User's Manual
6. Install the sunshield.
VIVOTEK
7. If used, connect the DI/DO, or audio wires to the terminal connectors.
AU+
AU-
MIC P
MIC N
DO+ (5V)
DO-
DI+
DI-
icro
User's Manual - 11
VIVOTEK
8. Pass an Ethernet cable through the waterproof cable gland components, and through the
rubber seal as shown below. Connect the Ethernet cable to the camera's RJ45 onnector.
5.5 ~ 6.5mm
9. Use the alignment sticker to drill mounting holes on the wall. If preferred, drill a routing
hole. Install the camera by hammer in the wall anchors and drive screws.
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VIVOTEK
10. Use putties to seal the cable joints for water-proong. Connect the ground wire to a
grounded earth rod with a resistance smaller than 4Ω, with a section area larger than
25mm2, to a ground rod 1.5 meters into the ground.
You can also caulk the peripherals of the camera bracket if the junction box is not in
use.
The ground wire is user-supplied.
3M 2151 series
1.5m
User's Manual - 13
VIVOTEK
It is also very important to route cables to form a drip loop. Leakage or moisture can
gather in condensation into water drops and run along the cable. A drip loop ensures no
water gets to the camera.
Drip loop
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VIVOTEK
11. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
Shepherd
LAN
Browser
Software Installation
12. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
User's Manual - 15
VIVOTEK
12-1. Run the Shepherd utility.
12-2. The program will conduct an analysis of your network environment.
12-3. The program will search for all VIVOTEK network devices on the same LAN.
12-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.
Network Camera
Model No: IB9387-HT
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
IB9387-HT
IB8360-W 192.168.4.151 00-02-D1-73-02-02
0002D1730202
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VIVOTEK
Forceful Password Conguration
13. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
13-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
13-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.
User's Manual - 17
VIVOTEK
Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
13-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.
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VIVOTEK
1
14. Loosen, but not completely remove, the retention screws on the wall-mount bracket to
adjust the camera’s shooting direction. You can pan, tilt, or rotate the camera.
3
2
1
2
3
15. According to the live view, adjust the shooting direction.
2
3
User's Manual - 19
VIVOTEK
16. Tighten the retention screws when you are statisfied with the field of view.
17. From a web console, open the firmware configuration page. Enter the Configuration >
Media > Image > Focus page. You will see a live stream on screen. If preferred, you
can zoom in on the scene. Use the “Perform Auto Focus” function to automatically tune
to a best image focus. Check the live view to ensure the image is in focus.
Conguration > Media > Image > Focus
NOTE:
The IB9387-H is a xed-lens model, and
does not support the Zoom and Auto Focus
function.
The "T" models comes with a motorized
focus lens.
1
20 - User's Manual
2
VIVOTEK
DI/DO Diagram
1. The DO+ pin provides a 5V output, and the max. load is 50mA.
2. The max. voltage for DO- pins is 30VDC (External power).
In order to control AC devices, the following diagram can be taken into consideration.
This diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using the DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.
Dry contact with external DC power source to supply a relay. Dry contact is the safest connecon
to protect devices.
DI-
DO+
DI+
Switch
DO-
Photo
Coupler
External DC power
DC
DC 0V
NO
DC 0V
NC
Relay
External AC power
with Protected Earth
AC
PE
External Device
PE
User's Manual - 21
VIVOTEK
Wet contact with external DC power source to supply a relay.
DI-
DO+
DI+
Switch
DO-
NC
NO
Relay
DC 0V
External DC power
DC
AC
External AC power
with Protected Earth
PE
PE
Dry contact and using camera’s DO+ to supply a relay.
DI-
DO+
DI+
Switch
DO-
NC
NO
Relay
External Device
External AC power
with Protected Earth
AC
PE
PE
22 - User's Manual
External Device
Installation of Optional Accessories
Use the included drill-hole template to drill mounting holes on a wall. Secure the
conduit box to wall using the included screws.
AM-719
1
VIVOTEK
Loosen and remove the plastic cap under the conduit box.
2
User's Manual - 23
VIVOTEK
Install a 3/4" conduit along with its connector to the conduit hole either at the center of at
the bottom. Route cables through the conduit.
OR
3
3/4”
Secure the camera to the conduit box using the included pan head screws. Carefully
arrange the cabling connections inside the conduit box.
4
x4
24 - User's Manual
LED Denitions
ItemLED statusDescription
LED Denition
1Steady RedPowered and system booting, or network
failed
Red LED offPower off
Green LED offNetwork is disconnected
2Steady Red and Green LED blinks every 1
sec.
3Green LED blinks every 1 sec. and RED
LEDblinks consecutively every 0.15 sec.
4Green andREDblinkevery 0.15 sec, Green
andREDlight on, then blink again.
Connected to network
Upgrading rmware
Restoring defaults
VIVOTEK
5REDLED is on, Green LED blinks andRED
LED is constantly on.
Green andREDLEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
IMPORTANT:
If DC power is preferred, it should comply with: O/P: 12VDC, 2A min., L.P.S. per IEC
60950-1.
Si l'alimentation CC est préférable, elle devrait être conforme avec ce qui suit : Sortie : 12
VCC, 2 A min., alimentation limitée à conformité CEI 60950-1.
User's Manual - 25
VIVOTEK
Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
802.3af
PoE Switch
802.3at for IB9387-EH and -EHT
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector
(optional)
802.3at for IB9387-EH and -EHT
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
26 - User's Manual
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the
32-channel recording software from the software CD in a deployment consisting of
multiple cameras. For its installation details, please refer to its related documents.
VIVOTEK
IMPORTANT:
The "E" models, e.g., IB9387-EH and -EHT, are able to operate in low temperature
•
environments. However, when starting these cameras in a very low termperature
condition, e.g., -40ºC, the embedded heater may take half an hour to warm up
the camera. When the temperature within the canister reaches -10ºC, the camera
automatically starts.
User's Manual - 27
VIVOTEK
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 20 for
details.
LAN (Local Area Network)
RouterIPaddress: 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 86 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 85 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 86 for details.
28 - User's Manual
VIVOTEK
For example, your router and IP settings may look like this:
DeviceIP Address: internal portIP Address: External Port (Mapped
port on the router)
Public IP of router122.146.57.120
LAN IP of router192.168.2.1
Camera 1192.168.2.10:80122.146.57.120:8000
Camera 2192.168.2.11:80122.146.57.120:8001
.........
Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
FromForward to
122.146.57.120:8000192.168.2.10:80
122.146.57.120:8001192.168.2.11:80
......
When properly congured, you can access a camera behind the router using the HTTP
request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
User's Manual - 29
VIVOTEK
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
30 - User's Manual
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