IB9371-HT/IB9371-EHT/IB9371-HRT
Bullet
IB9381-HT/IB9381-EHT/IB9381-HRT
Network Camera
User’s Manual
Outdoor • 3MP/5MP • Day & Night • 30M IR • Cable Management
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................5
Physical Description .........................................................................................................................................5
Repeater Model (
Hardware Installation ......................................................................................................................................10
Network Deployment ......................................................................................................................................19
Software Installation .......................................................................................................................................22
Ready to Use ..................................................................................................................................................23
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................24
Using RTSP Players .......................................................................................................................................27
Using 3GPP-compatible Mobile Devices ........................................................................................................28
Using VIVOTEK Recording Software .............................................................................................................29
Main Page
Client Settings
Conguration
System > General settings .............................................................................................................................41
System > Homepage layout ..........................................................................................................................43
System > Logs ...............................................................................................................................................46
System > Parameters ....................................................................................................................................48
System > Maintenance ...................................................................................................................................49
Media > Image .............................................................................................................................................53
Media > Video ................................................................................................................................................66
Media > Video ................................................................................................................................................67
Media > Audio.................................................................................................................................................74
Network > General settings ............................................................................................................................75
Network > Streaming protocols ....................................................................................................................83
Network > SNMP (Simple Network Management Protocol) ...........................................................................92
Security > User accounts ...............................................................................................................................93
Security > HTTPS
Security > Access List ................................................................................................................................101
PTZ > PTZ settings ......................................................................................................................................106
Event > Event settings..................................................................................................................................110
Applications > Motion detection....................................................................................................................124
Applications > DI and DO ...........................................................................................................................127
Applications > Tampering detection ............................................................................................................. 128
Applications > Audio detection ...................................................................................................................129
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......131
Recording > Recording settings ..................................................................................................................134
Local storage > SD card management .........................................................................................................139
Local storage > Content management .........................................................................................................140
..............................................................................................................................................................
IB9381-HRT, IB9371-HRT
....................................................................................................................
.........................................................................................................................................................
..................................................................................................................................................
....................................................................................................................................................
(Hypertext Transfer Protocol over SSL)
) Cascade Connections ...........................................................8
..............................................94
3
24
30
35
40
2 - User's Manual
VIVOTEK
Appendix
URL Commands for the Network Camera ................................................................................................ 143
Technical Specications ........................................................................................................................... 316
Technology License Notice ....................................................................................................................... 317
Electromagnetic Compatibility (EMC) .......................................................................................................318
....................................................................................................................................................
143
Overview
VIVOTEK’s IB9371-HTV and IB9371-EHT are two brand-new professional H.265 high-efciency
outdoor dome network cameras, offering 30 fps @ 3-Megapixel with outstanding image quality.
Employing H.265 technology enables the cameras to provide higher and more efficient image
compression rates than previous H.264 systems. In addition, VIVOTEK’s sophisticated Smart
Stream II enables the cameras to optimize resolution for a desired object or area and therefore to
maximize efciency of bandwidth usage. Combining both H.265 and Smart Stream II, the IB9371-
HTV and IB9371-EHT can reduce both bandwidth and storage consumption up to 80% while
maintaining image quality of the high standard.
As professional day/night cameras, the IB9371-HTV and IB9371-EHT are also equipped with WDR
Pro and SNV, empowering users to enjoy superb image-detail in any lighting condition. Additionally,
IP66-rated housing ensures the ability of these advanced cameras to withstand rain and dust, thus
guaranteeing smooth operation even under a multitude of harsh weather conditions. The cameras’
IK10-rated housing can also provide protection against acts of vandalism and other impacts.
Finally, a wide operating temperature range further enhances the performance and reliability of the
IB9371-EHT in both extremely cold and warm weather, even while using PoE.
VIVOTEK’s IB9381-HT and IB9381-EHT are two brand-new professional H.265 high-efficiency
outdoor bullet network cameras, offering 30 fps @ 5-Megapixel or 60 fps @ 1080p with outstanding
image quality. By employing H.265 technology, these cameras are able to provide higher and
more efficient image compression rates than previous H.264 systems. In addition, VIVOTEK’s
sophisticated Smart Stream II technology enables the cameras to optimize quality for desired
regions and therefore to maximize efciency of bandwidth usage. Combining both H.265 and Smart
Stream II, the IB9381-HT and IB9381-EHT can reduce bandwidth and storage consumption by up
to 80%* while retaining exceptional 5-Megapixel image quality.
As professional day/night cameras, the IB9381-HT and IB9381-EHT are also equipped with WDR
Pro and SNV, empowering users to enjoy superb image-detail in all lighting conditions. Additionally,
robust IP66-rated housing ensures the ability of these advanced cameras to withstand rain and
dust, thus guaranteeing smooth operation no matter how harsh the weather conditions. The
cameras’ IK10-rated metal housing will also provide protection against acts of vandalism and other
physical impacts. Finally, a wide operating temperature range further enhances the performance
and reliability of the IB9381-EHT in both extremely cold and extremely warm weather, even while
using PoE. * Depending on scenes.
Revision History
■ Rev. 1.0: Initial release.
User's Manual - 3
VIVOTEK
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ IB9371-HT/IB9371-EHT/IB9371-HRT, IB9381-HT/IB9381-EHT/IB9381-HRT
■ L-type T8 star driver, L-type hex wrench, desiccant bag, screws
■ Waterproof Ethernet cable housing
■ Software CD
■ Quick Installation Guide & alignment sticker
* T8 key wrench is also used for the hex socket screw on the camera bracke.
NOTE:
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
NOTE:
The T and RT models have auto-focus motorized lens. Some of the sufx syntax used in
model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
4 - User's Manual
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
Front Panel
VIVOTEK
Motorized or
xed lens
IMPORTANT:
The IB9371-EHT and IB9381-EHT come with an embedded heater and require an
802.3at PoE switch.
Model Consumption & PoE PSE
IB9371/9381-HT DC 12V - 11.5W / PoE - 12.7W (IEEE 802.3af)
IB9371/9381-EHT DC 12V - 23W / PoE - 25.5W (IEEE 802.3at)
SD/SDHC/SDXC
Card Slot
Reset Button
User's Manual - 5
VIVOTEK
Connectors
The "E" models, e.g., IB9381-EHT, IB9371-EHT, do not support PoE cascade
•
connections due to its higher power consumption. The "E" models come with
embedded heater for low temperature environments.
IMPORTANT:
R models: IB9381-HRT and IB9371-HRT.
General I/O Terminal Block
Au+
Au-
MIC P
MIC N
icro
DO+
DO-
DI+
DI-
Ethernet 10/100 RJ45 Plug
The second LAN port (PoE out, yellow) is available on the IB9381-HRT and IB9371-HRT.
The R models come without the DC connector.
WARNING:
The yellow LAN port (PoE output) can only be used to connect to another IB9381 or 9371
camera. Please do not connect the yellow LAN port to a PC or switch LAN port! The high
voltage can damage the LAN port circuits.
6 - User's Manual
DI/DO Diagram
DI-
DO+
VIVOTEK
VDC
BJT transistor
DI+
DO-
DO+
DI-
DI+
Switch
NO NC
Switch
Relay
VDC
External
power source
AC
Source
External
device
AC
BJT transistor
DO-
NO NC
Relay
Source
External
device
1. The DO+ pin provides different output voltages depending on the camera model, 12V for
this model, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.
User's Manual - 7
VIVOTEK
Repeater Model (
IB9381-HRT, IB9371-HRT
) Cascade Connections
IMPORTANT:
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
Each camera consumes up to 14.5W power. Up to 2 R model cameras and 1 non-repeater
camera can be cascaded in a conguration with a cabling distance of up to 300 meters.
The precondition is the use of the AE-FED-0500-120 PoE switch, which can deliver more
than 50W of power per port (exceeding the 802.3at specications).
Please use quality cables when cabling over an extended distance. Power loss due to
resistance can occur with low-quality cables.
NDR / HLG
UPLINK
IB9381-HRT
IB9371-HRT
AW-FED-0500-120
UPLINK
POWER
4xFE PoE + 1xFE Switch
1 234
PoE
OFF
LAN
PoE
ON
ON
1 2 3 4
IB9381-HRT
IB9371-HRT
100m
100m
The IB series "E" models
(heater models) can not
be applied in the cascade
conguration due to its extra
power consumption.
100m
IB9381-HT
IB9371-HT
8 - User's Manual
IB9381-HRT
IB9381-EHT
IB9371-HRT
IB9371-EHT
VIVOTEK
When using an ordinary 802.3at PoE switch (30W output per port), up to 1 IB9381/9371-
HRT and 1 IB9381/9371-HT can be cascaded in a conguration with a cabling distance of
up to 200 meters.
Please use quality cables when cabling over an extended distance.
Other-brand 802.3at PoE switch
IB9381-HRT
IB9371-HRT
100m
100m
IB9381-HT
IB9371-HT
IB9381-EHT
IB9371-EHT
The IB "E" models (heater models) can not be applied in the cascade conguration due to
its extra power consumption.
User's Manual - 9
VIVOTEK
Hardware Installation
1. Jot down the camera's MAC address for later reference.
1
XXXXXX
0002D10766AD
2. Attach the included alignment sticker to a preferred location.
3. Drill holes for mounting screws and a cabling hole.
2
3
10 - User's Manual
4. Loosen the anti-tamper screws to open the top cover.
5. Insert an SD card (user-supplied).
6. Replace the desiccant bag whenever you open the top cover. This ensures the
components are free from the moisture.
6
VIVOTEK
4
icro
M
TM
5
7. Install the sun shield.
7
User's Manual - 11
VIVOTEK
8. When connecting the LAN cable, use the cable housing to make sure the connections
are waterproof.
8-1. Pass the cable through the seal dome, and squeeze the rubber seal through an
RJ45 connector.
8-2. You can then pass the cable through the cable gland body.
8-3. Connect the Ethernet cable to the camera's RJ45 connector with a seal ring. Fasten
up these components. Make sure enough pressure is exerted on the rubber seal.
Connect the other interfaces, such as I/O wires.
8
5.5 ~ 6.5mm
12 - User's Manual
9. Secure the Network Camera to a wall or ceiling.
VIVOTEK
9
Ceiling Mount
Wall Mount
10. Adjust the shooting direction by loosening the hex and anti-tamper screws on the
fastening ring. Aim the camera at the area of your interest. Tighten the fastening ring
when done with the adjustment.
10
Fastening ring
User's Manual - 13
VIVOTEK
11. If cascade connection is preferred, connect the cameras as shown below.
11
IB9381-HRT
IB9371-HRT
IB9381-HRT
IB9371-HRT
AW-FED-0500-120
UPLINK
UPLINK
POWER
4xFE PoE + 1xFE Switch
1 234
PoE
LAN
OFF
PoE
ON
ON
1 2 3 4
100m
NDR / HLG
100m
IB9381-HT
IB9371-HT
100m
IB9381-HRT
IB9381-EHT
IB9371-HRT
IB9371-EHT
14 - User's Manual
VIVOTEK
12. If your cables pass through a hole on a wall or ceiling, make sure the passage is waterproof
using sealant foam, heat shrink tubing, or putties. Make sure the interfaces, e.g., DC
connectors and terminal connectors, if unused, are also wrapped up using waterproof putties.
12
You can also purchase the AM-714 junction box to place all cabling connections within the
protection of the box .
User's Manual - 15
VIVOTEK
13. Install the "Installation Wizard 2" software utility on your software CD.
14. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras
on the same LAN.
15. Double-click on the camera's MAC address to open a browser management session with
the camera.
15. With a live view is displayed on your laptop, adjust the zoom and focus to obtain an optimal
image. Check the live view to ensure the image is in focus.
The "T" models comes with motorized focus lens. Use the Auto Focus function in rmware
menu for best image.
IMPORTANT:
Perform the Auto Focus function for best image. However, if you have cascaded cameras, do
this one by one. Do not perform this function simultaneously on multiple cameras because the
motorized lens also consume considerable power, and may cause the last camera on the line to
hang.
16 - User's Manual
LED Denitions
Item LED status Description
LED De`nitions
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Connected to network
Upgrading rmware
Restoring defaults
VIVOTEK
5 RED LED is on, Green LED blinks and RED
LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
User's Manual - 17
VIVOTEK
Hardware Reset
Reset Button
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
18 - User's Manual
Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
VIVOTEK
802.3af
PoE Switch
802.3at for IB9371-EHT and IB9381-EHT
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector
(optional)
802.3at for IB9371-EHT and IB9381EHT
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
User's Manual - 19
VIVOTEK
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 22 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
Internet
WAN (Wide Area Network )
Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network)
Router IP address : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 76 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 75 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 76 for details.
20 - User's Manual
VIVOTEK
Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
User's Manual - 21
VIVOTEK
Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: IB9371
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 IB9371
0002D1730202
22 - User's Manual
VIVOTEK
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
IMPORTANT:
The "E" models, e.g., IB9381-EHT, IB9371-EHT, are able to operate in low temperature
•
environments. However, when starting these cameras in a very low termperature condition,
e.g., -40ºC, the embedded heater may take half an hour to warm up the camera. When the
temperature within the canister reaches -10ºC, the camera automatically starts.
User's Manual - 23
VIVOTEK
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
24 - User's Manual
VIVOTEK
► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 93.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX
complete installation.
®
control. Follow the instructions to
User's Manual - 25
VIVOTEK
IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try disable the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
26 - User's Manual
VIVOTEK
Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player.
mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 84.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 84 for details.
Video 16:38:01 2012/01/25
User's Manual - 27
VIVOTEK
Video quality (Constant bit rate) 40kbps
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
19.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 84.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 66.
Video Mode H.264
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 84.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live
viewing on a mobile device.
28 - User's Manual
VIVOTEK
Using VIVOTEK Recording Software
The product software CD also contains an ST7501 recording software, allowing simultaneous
monitoring and video recording for multiple Network Cameras. Please install the recording
software; then launch the program to add the Network Camera to the Channel list. For detailed
information about how to use the recording software, please refer to the user’s manual of the
software or download it from http://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the
camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN
card, re-start the IW2 utility.
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Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live
Video Window.
Resize Buttons
VIVOTEK INC.
Logo
Camera Control
Area
Hide Button
Host Name
Configuration
Area
Live View Window
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 41.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You
can select any of them for live viewing. For more information about multiple streams, please refer to page
66 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 109. If you want to hide this item on
the homepage, please go to Configuration> System > Homepage Layout > General settings >
Customized button to deselect the “show manual trigger button” checkbox.
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H.265/H.264 Protocol and Media Options
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to
Client Settings on page 35.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 40.
Language: Click this button to choose a language for the user interface. Language options are available
in: English, Deutsch, Español, Français, Italiano,
日本語
, Português,
簡体中文
, and
繁體中文
. Please
note that you can also change a language on the Conguration page; please refer to page 40.
Hide Button
You can click the hide button to hide or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size.
Click 50% is to resize the homepage to 50% of its original size.
Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
■ The following window is displayed when the video mode is set to H.264 or H.265:
Video Title
Title and Time
Zoom Indicator
Video (TCP-V)
Video 17:08:56 2015/03/25
x4.0
Video Title: The video title can be congured. For more information, please refer to Video Settings on
page 53.
H.264 or H. 265 Protocol and Media Options: The transmission protocol and media options for H.264 or
H.265 video streaming. For further conguration, please refer to Client Settings on page 35.
2015/03/25 17:08:56
Time
Video Control Buttons
Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings
on page 53.
Title and Time: The video title and time can be stamped on the streaming video. For further conguration,
please refer to Media > Image > General settings on page 58.
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PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming
a smaller view frame within a large view frame. Please refer to PTZ settiings on page 106 for detailed
information.
Global View: Click on this item to display the Global View window. The Global View window contains a
full view image (the largest frame size of the captured video) and a oating frame (the viewing region of
the current video stream). The oating frame allows users to control the e-PTZ function (Electronic Pan/
Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 106.
For more information about how to set up the viewing region of the current video stream, please refer to
page 106.
The viewing region of
the curruent video
stream
The largest frame size
Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the
full image. If the live view window is displaying the full view, the PTZ buttons are not functional.
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Video Control Buttons: Depending on the Network Camera model and Network Camera conguration,
some buttons may not be available.
Snapshot: Click this button to capture and save still images. The captured images will be displayed
in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP
(*.bmp) format.
Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation
screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To
move to a different area you want to magnify, drag the navigation screen.
Pause: Pause the transmission of the streaming media. The button becomes the Resume button
after clicking the Pause button.
Stop: Stop the transmission of the streaming media. Click the Resume button to continue
transmission.
Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer.
Press the
recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving
Options on page 36 for details.
Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the
local computer.
Mute: Turn off the volume on the local computer. The button becomes the Audio On button after
clicking the Mute button.
Talk: Click this button to talk to people around the Network Camera. Audio will project from
the external speaker connected to the Network Camera. Click this button
transmission.
Mic Volume: When the Mute function is not activated, move the slider bar to adjust the
microphone volume on the local computer.
Stop MP4 Recording button to end recording. When you exit the web browser, video
again to end talking
NOTE:
1. For a megapixel camera, it is recommended to use monitors of the 24" size or larger, and
are capable of 1600x1200 or better resolutions.
2. Below are the defaults for Audio settings:
For cameras with built-in microphone: Not Muted.
For cameras without built-in microphone: Muted.
To receive audio input from an external microphone, you may need to enable the audio input
from Media > Audio. Refer to page 74 for more information.
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Mute: Turn off the Mic volume on the local computer. The button becomes the Mic On button
after clicking the Mute button.
Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal
mode.
■ The following window is displayed when the video mode is set to MJPEG:
Video Title
Title and Time
Video (HTTP-V)
Video 17:08:56 2015/07/25
2015/07/25 17:08:56
Time
Video Control Buttons
Video Title: The video title can be congured. For more information, please refer to Media > Image on
page 58.
Time: Display the current time. For more information, please refer to Media > Image on page 58.
Title and Time: Video title and time can be stamped on the streaming video. For more information, please
refer to Media > Image on page 58
.
Video Control Buttons: Depending on the Network Camera model and Network Camera conguration,
some buttons may not be available.
Snapshot: Click this button to capture and save still images. The captured images will be displayed
in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP
(*.bmp) format.
Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation
screen indicates the part of the image being magnied. To control the zoom level, drag the slider bar. To
move to a different area you want to magnify, drag the navigation screen.
Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer.
Press the
Stop MP4 Recording button to end recording. When you exit the web browser, video
recording stops accordingly. To specify the storage destination and le name, please refer to MP4 Saving
Options on page 36 for details.
Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal
mode.
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Client Settings
This chapter explains how to select the stream transmission mode and saving options on the
local computer. When completed with the settings on this page, click Save on the page bottom
to enable the settings.
H.265/H.264 Media Options
Select to stream video or audio data or both. This is enabled only when the video mode is set to H.264.
H.265/H.264 Protocol Options
H.264 Protocol Options
Depending on your network environment, there are four transmission modes of H.264 streaming:
UDP unicast: This protocol allows for more real-time audio and video streams. However, network
packets may be lost due to network burst trafc and images may be broken. Activate UDP connection
when occasions require time-sensitive responses and the video quality is less important. Note that each
unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up
to ten simultaneous accesses.
UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients
requesting streaming media. This helps to reduce the network transmission load of the Network Camera
while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must
be configured to enable multicast streaming at the same time. For more information, please refer to
RTSP Streaming on page 84.
TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video
quality. The downside of this protocol is that its real-time effect is not as good as that of the UDP protocol.
HTTP: This protocol allows the same quality as TCP protocol without needing to open specic ports for
streaming under some network environments. Users inside a firewall can utilize this protocol to allow
streaming data through.
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Two way audio
Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with
the camera.
Full duplex: Audio is transmitted in both directions simultaneously.
MP4 Saving Options
Users can record live video as they are watching it by clicking Start MP4 Recording on the main
page. Here, you can specify the storage destination and le name.
Folder: Specify a storage destination on your PC for the recorded video files. The location can be
changed.
File name prex: Enter the text that will be appended to the front of the video le name. A specied folder
will be automatically created on your local hard disk.
Add date and time sufx to the le name: Select this option to append the date and time to the end of the
le name.
CLIP_20150321-180853
File name prefix
Date and time suffix
The format is: YYYYMMDD_HHMMSS
Local Streaming Buffer Time
In the case of encountering unsteady bandwidth, live streaming may lag and video streaming may not be
very smoothly. If you enable this option, the live streaming will be stored temporarily on your PC’s cache
memory for a few milli seconds before being played on the live viewing window. This will help you see
the streaming more smoothly. If you enter 3,000 Millisecond, the streaming will delay for 3 seconds.
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Joystick settings
Enable Joystick
Connect a joystick to a USB port on your management computer. Supported by the plug-in
(Microsoft’s DirectX), once the plug-in for the web console is loaded, it will automatically detect if
there is any joystick on the computer. The joystick should work properly without installing any other
driver or software.
Then you can begin to configure the joystick settings of connected devices. Please follow the
instructions below to enable joystick settings.
1. Select a detected joystick, if there are multiple, from the Selected joystick menu. If your joystick
is not detected, if may be defective.
2. Click Calibrate or Congure buttons to congure the joystick-related settings.
NOTE:
• If you want to assign Preset actions to your joystick, the preset locations should be congured
in advance in the Conguration > PTZ page. In Windows, use the search function on the Start
menu to search for Game Controller.
• If your joystick is not working properly, it may need to be calibrated. Click the Calibrate button
to open the Game Controllers window located in Microsoft Windows control panel and follow the
instructions for trouble shooting.
• The joystick will appear in the Game Controllers list in the Windows Control panel. If you want to
check out for your devices, go to the following page: Start -> Control Panel -> Game Controllers.
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Buttons Conguration
In the Button Conguration window, the left column shows the actions you can assign, and the right
column shows the functional buttons and assigned actions. The number of buttons may differ from
different joysticks.
Please follow the steps below to congure your joystick buttons:
1. Choosing one of the actions and click Assign will pop up a dialog. Then you can assign this
action to a button by pressing the joystick button or select it from the drop-down list.
For example: Assign Home (move to home position) to Button 1.
2. Click OK to conrm the conguration.
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Buttons Conguration
Click the Congure Buttons button, a window will prompt as shown below. Please follow the steps
below to congure your joystick buttons:
1. Select a button number from the Button # pull-down menu.
Tips:
If you are not sure of the locations of each
button, use the Properties window in the Game
Controllers utility.
2. Select a corresponding action, such as Patrol or Preset#.
3.
Click the Assign button to assign an action to
the button. You can delete an association by
selecting a button number, and then click the
Delete button.
Repeat the process until you are done with the
conguration of all preferred actions.
The buttons you define should appear on the
button list accordingly.
4. Please remember to c
lick the Save button
on the Client settings page to preserver your
settings.
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Conguration
Click Configuration on the main page to enter the camera setting pages. Note that only
Administrators can access the conguration page.
VIVOTEK provides an easy-to-use user interface that helps you set up your network camera
with minimal effort. In order to simplify the user interface, detailed information will be hidden
unless you click on the function item. When you click on the first sub-item, the detailed
information for the rst sub-item will be displayed; when you click on the second sub-item, the
detailed information for the second sub-item will be displayed and that of the rst sub-item will
be hidden.
The following is the interface of the main page:
Configuration List
Firmware Version
Navigation Area
Each function on the conguration list will be explained in the following sections.
The Navigation Area provides access to all different views from the Home page (for live viewing),
Conguration page, and multi-language selection.
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System > General settings
This section explains how to congure the basic settings for the Network Camera, such as the
host name and system time. It is composed of the following two columns: System, and System
Time. When finished with the settings on this page, click Save at the bottom of the page to
enable the settings.
System
Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the
main page, and also on the view cells of the ST7501 and VAST management software.
Turn off the LED indicators: If you do not want others to notice the network camera is in operation, you
can select this option to turn off the LED indicators.
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System time
Keep current date and time: Select this option to preserve the current date and time of the Network
Camera. The Network Camera’s internal real-time clock maintains the date and time even when the
power of the system is turned off.
Synchronize with computer time: Select this option to synchronize the date and time of the Network
Camera with the local computer. The read-only date and time of the PC is displayed as updated.
Manual: The administrator can enter the date and time manually. Note that the date and time format are
[yyyy/mm/dd] and [hh:mm:ss].
Automatic: The Network Time Protocol is a protocol which synchronizes computer clocks by periodically
querying an NTP Server.
NTP server: Assign the IP address or domain name of the time-server. Leaving the text box blank
connects the Network Camera to the default time servers. The precondition is that the camera must
have the access to the Internet.
Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly
basis.
Time zone : Select the appropriate time zone from the list. If you want to upload Daylight Savings Time
rules, please refer to System > Maintenance > Import/ Export les on page 50 for details.
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System > Homepage layout
This section explains how to set up your own customized homepage layout.
General settings
This column shows the settings of your hompage layout. You can manually select the background and
font colors in Theme Options (the second tab on this page). The settings will be displayed automatically
in this Preview eld. The following shows the homepage using the default settings:
■ Hide Powered by VIVOTEK: If you check this item, it will be removed from the homepage.
Logo graph
Here you can change the logo that is placed at the top of your homepage.
Follow the steps below to upload a new logo:
1. Click Custom and the Browse eld will appear.
2. Select a logo from your les.
3. Click Upload to replace the existing logo with a new one.
4. Enter a website link if necessary.
5. Click Save to enable the settings.
Customized button
If you want to hide manual trigger buttons on the homepage, please uncheck this item. This item is
checked by default.
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Theme Options
Here you can change the color of your homepage layout. There are three types of preset patterns for you
to choose from. The new layout will simultaneously appear in the Preview led. Click Save to enable the
settings.
Font Color of the
Video Title
Font Color
Background Color of the
Control Area
Font Color of
the Configuration Area
Background Color of the
Configuration Area
Preset patterns
Background Color of
the Video Area
Frame Color
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■ Follow the steps below to set up the customed homepage:
1. Click Custom on the left column.
2. Click the eld where you want to change the color on the right column.
Custom
Pattern
3. The palette window will pop up as shown below.
VIVOTEK
Color Selector
2
1
4
4. Drag the slider bar and click on the left square to select a desired color.
5. The selected color will be displayed in the corresponding elds and in the Preview column.
6. Click Save to enable the settings.
3
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System > Logs
This section explains how to congure the Network Camera to send the system log to a remote
server as backup.
Log server settings
Follow the steps below to set up the remote log:
1. Select Enable remote log.
2. In the IP address text box, enter the IP address of the remote server.
2. In the port text box, enter the port number of the remote server.
3. When completed, click Save to enable the setting.
You can congure the Network Camera to send the system log le to a remote server as a log backup.
Before utilizing this feature, it is suggested that the user install a log-recording tool to receive system log
messages from the Network Camera. An example is Kiwi Syslog Daemon. Visit http://www.kiwisyslog.
com/kiwi-syslog-daemon-overview/.
System log
This column displays the system log in a chronological order. The system log is stored in the Network
Camera’s buffer area and will be overwritten when reaching a certain limit.
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You can install the included VAST recording software, which provides an Event
Management function group for delivering event messages via emails, GSM short
messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to
the VAST User Manual.
VIVOTEK Network Cameras
Internet
3G cell phone
Cell phone
Short message
GSM
Modem
HTTP
Email
PC running
VAST Recording Software
Digital output
PTZ
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Access log
Access log displays the access time and IP address of all viewers (including operators and
administrators) in a chronological order. The access log is stored in the Network Camera’s buffer
area and will be overwritten when reaching a certain limit.
System > Parameters
The View Parameters page lists the entire system’s parameters. If you need technical
assistance, please provide the information listed on this page.
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System > Maintenance
This chapter explains how to restore the Network Camera to factory default, upgrade rmware
version, etc.
General settings > Upgrade rmware
This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to
complete the process.
Note: Do not power off the Network Camera during the upgrade!
Follow the steps below to upgrade the rmware:
1. Download the latest rmware le from the VIVOTEK website. The le is in .pkg le format.
2. Click Browse… and locate the rmware le.
3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade
completes.
If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that, reaccess the Network Camera.
The following message is displayed when the upgrade has succeeded.
Reboot system now!!
This connection will close.
The following message is displayed when you have selected an incorrect rmware le.
Starting firmware upgrade...
Do not power down the server during the upgrade.
The server will restart automatically after the upgrade is
completed.
This will take about 1 - 5 minutes.
Wrong PKG file format
Unpack fail
General settings > Reboot
This feature allows you to reboot the Network Camera, which takes about one minute to complete. When
completed, the live video page will be displayed in your browser. The following message will be displayed
during the reboot process.
If the connection fails after rebooting, manually enter the IP address of the Network Camera in the
address eld to resume the connection.
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General settings > Restore
This feature allows you to restore the Network Camera to factory default settings.
Network: Select this option to retain the Network Type settings (please refer to Network Type on page
76).
Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to
Import/Export les below on this page).
Custom Language: Select this option to retain the Custom Language settings.
VADP: Retain the VADP modules (3rd-party software stored on the SD card) and related settings.
Focus position: Retain the lens focus position using the previously saved position parameters.
If none of the options is selected, all settings will be restored to factory default. The following message is
displayed during the restoring process.
Import/Export les
This feature allows you to Export / Update daylight saving time rules, custom language le, conguration
le, and server status report.
Export daylight saving time conguration le: Click to set the start and end time of DST (Daylight Saving).
Follow the steps below to export:
1. In the Export les column, click Export to export the daylight saving time conguration le from the
Network Camera.
2. A le download dialog will pop up as shown below. Click Open to review the XML le or click Save to
store the le for editing.
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3. Open the le with Microsoft® Notepad and locate your time zone; set the start and end time of DST.
When completed, save the le.
In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at
2:00 a.m. on the rst Sunday in November.
Update daylight saving time rules: Click Browse… and specify the XML le to update.
If the incorrect date and time are assigned, you will see the following warning message when uploading
the le to the Network Camera.
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The following message is displayed when attempting to upload an incorrect le format.
Export language file: Click to export language strings. VIVOTEK provides nine languages: English,
Deutsch, Español, Français, Italiano,
日本語,
Português,
簡体中文
, and
繁體中文
.
Update custom language le: Click Browse… and specify your own custom language le to upload.
Export conguration le: Click to export all parameters for the device and user-dened scripts.
Update conguration le: Click Browse… to update a conguration le. Please note that the model and
rmware version of the device should be the same as the conguration le. If you have set up a xed IP
or other special settings for your device, it is not suggested to update a conguration le.
Export server staus report: Click to export the current server status report, such as time, logs,
parameters, process status, memory status, le system status, network status, kernel message ... and so
on.
Tips:
• If a firmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort
method to restore normal operation. See the following for how to bring the camera back to work:
Applicable scenario:
(a) Power disconnected during rmware upgrade.
(b) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working
condition.
You can use the following methods to activate the camera with its backup rmware:
(a) Press and hold down the reset button for at least one minute.
(b) Power on the camera until the Red LED blinks rapidly.
(c) After boot up, the rmware should return to the previous version before the camera hanged. (The
procedure should take 5 to 10 minutes, longer than the normal boot-up process). When tthis
process is completed, the LED status should return to normal.
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Media > Image
This section explains how to configure the image settings of the Network Camera. It is
composed of the following four columns: General settings, Picture settings, Exposure,
Focus, and Privacy mask. The Focus window is available only for models that come with
motorized lens.
General settings
Video title
Show_timestamp_and video_title_in_video_and_snapshots: Enter a name that will be displayed on
the title bar of the live video as the picture shown below. A zoom indicator will be displayed on the
Home page when you zoom in/out on the live viewing window as shown below. You may zoom in/
out on the image by scrolling the mouse wheel inside the live viewing window, and the maximum
zoom in will be up to 4 times.
Video Title
Title and Time
Zoom Factor
Video 17:08:56 2015/7/09
Zoom In
X2.1
2015/7/09 17:08:56
Zoom Out
Position of timestamp and video title on image: Select to display time stamp and video title on the
top or at the bottom of the video stream.
Timestamp and video title font size: Select the font size for the time stamp and title.
Video font (.ttf): You can select a True Type font le for the display of textual messages on video.
Color: Select to display color or black/white video streams.
Power line frequency: Set the power line frequency consistent with local utility settings to eliminate
image flickering associated with fluorescent lights. Note that after the power line frequency is
changed, you must disconnect and reconnect the power cord of the Network Camera in order for
the new setting to take effect.
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Video orientation: Flip - vertically reect the display of the live video; Mirror - horizontally reect the
display of the live video. Select both options if the Network Camera is installed upside-down (e.g.,
on the ceiling) to correct the image orientation. Please note that if you have preset locations, those
locations will be cleared after ip/mirror setting.
Rotate -
MirrorNormal Flip Rotate 90°
clockwise
The rotation here indicates clockwise
rotation. Rotation can be applied with
flip, mirror, and physical lens rotation
(see below) settings to adapt to different
mounting locations.
The gures in the illustration are shown in
a consecutive order.
The camera may be installed on a vertical, side-facing, or tilted surface in order to accommodate
the interior or exterior design of a building. The interior of a building can be shaped as a narrow
rectangular space, such as a corridor. The conventional HD image, such as that of a 16:9 aspect
ratio, will be incongruous with its wide horizontal view. With video rotation, the camera can more
readily cover the eld of view on a tall and narrow scene.
Day/Night Settings
Switch to B/W in night mode
Select this to enable the Network Camera to automatically switch to Black/White during night
mode.
Turn on external IR illuminator in night mode
Select this to turn on the external IR illuminator when the camera detects low light condition and
enters the night mode. A Digital Output connection to external IR is needed.
Turn on built-in IR illuminator in night mode
Select this to turn on the camera’s onboard IR illuminator when the camera detects low light
condition and enters the night mode.
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Smart IR
When enabled, the camera automatically adjusts the IR projection to adjacent objects in order to
avoid over-exposure in the night mode.
The Smart IR function is more benecial when the spot of intrusions or an object of your interest
is close to the lens and the IR lights. For example, if an intruder has a chance of getting near the
range of 3 meters, Smart IR can effectively reduce the over-exposure. For a surveillance area at a
greater distance, e.g., 5 meters or farther away, the Smart IR function may not bring as signicant
benets as in close range.
Smart IR disabled; distance: 5M
Smart IR disabled; distance: 3M
Smart IR enabled; distance: 5M
Smart IR enabled; distance: 3M
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Tips:
If there is an object in close proximity, the IR lights
reflected back from it can mislead the Smart IR’s
calculation of light level. To solve this problem, you
can place an “Exposure Exclude” window on an
unavoidable object in the Exposure setting window.
See page 6159 for how to do it.
You can also configure the “Exposure Exclude”
window in a night mode “Prole” setting so that your
day time setting is not affected.
Exclude x
Exclude x
IR cut lter
With a removable IR-cut lter, this Network Camera can automatically remove the lter to let IR
light enter the light sensor during low light conditions.
■ Auto mode
The Network Camera automatically removes the lter by judging the level of ambient light.
■ Day mode
In day mode, the Network Camera switches on the IR cut lter at all times to block infrared light
from reaching the sensor so that the colors will not be distorted.
■ Night mode
In night mode, the Network Camera switches off the IR cut lter at all times for the sensor to
accept infrared light, thus helping to improve low light sensitivity.
■ Synchronize with digital input
The Network Camera automatically removes the IR cut lter when a Digital Input is triggerred.
For example, an external IR light may come with its own detection circuits.
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■ Schedule mode
The Network Camera switches between day mode and night mode based on a specified
schedule. Enter the start and end time for the day mode. Note that the time format is [hh:mm]
and is expressed in 24-hour clock time. By default, the start and end time of day mode are set to
07:00 and 18:00.
Light sensor sensitivity
Tune the responsiveness of the IR lter to lighting conditions as Low, Normal, or High.
When completed with the settings on this page, click Save to enable the settings.
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Image settings
On this page, you can tune the White balance and Image adjustment.
Sensor Setting 2:
For special situations
Sensor Setting 1:
For normal situations
White balance: Adjust the value for the best color temperature.
■ You may follow the steps below to adjust the white balance to the best color temperature.
1. Place a sheet of paper of white or cooler-color temperature color, such as blue, in front of the
lens, then allow the Network Camera to automatically adjust the color temperature.
2. Click the On button to Fix current value and conrm the setting while the white balance is being
measured.
■ You may also manually tune the color temperature by pulling the RGain and BGain slide bars.
Image Adjustment
■ Brightness: Adjust the image brightness level, which ranges from
0% to 100%
.
■ Contrast: Adjust the image contrast level, which ranges from 0% to 100%.
■ Saturation: Adjust the image saturation level, which ranges from 0% to 100%.
■ Sharpness:
Adjust the image sharpness level, which ranges from
■ Gamma curve:
Adjust the image sharpness level, which ranges from
0% to 100%
0 to 0.45
.
.
You may let firmware Optimize your display or select a value to change the preferred level of
Gamma correction towards higher contrast or towards the higher luminance for detailed expression
for both dark and lighted areas of an image.
Defog: Defog helps improve the visibility quality of captured image in poor weather conditions such
as smog, fog, or smoke.
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Noise reduction
■ Enable noise reduction: Check to enable noise reduction in order to reduce noises and ickers
in image. This applies to the onboard 3D Noise Reduction feature. Use the pull-down menu to
adjust the reduction strength. Note that applying this function to the video channel will consume
system computing power.
3D Noise Reduction is mostly applied in low-light conditions. When enabled in a low-light
condition with fast moving objects, trails of after-images may occur. You may then select a lower
strength level or disable the function.
Note that the Preview button has been cancelled, all changes made to image settings is directly
shown on screen. You can click Restore to recall the original settings without incorporating the
changes. When completed with the settings on this page, click Save to enable the setting. You
can also click on Prole mode to adjust all settings above in a tabbed window for special lighting
conditions.
Enable to apply these settings at:
Select the mode this prole to apply to: Day mode, Night mode,
or Schedule mode. Please manually enter a range of time if you choose the Schedule mode. Then
check Save to take effect.
Enable digital image stabilizer (IB9381)
If you experience problems such as vibration on a pole mount, try enable the image stabilizer.
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Exposure
On this page, you can set the Exposure measurement window, Exposure level, Exposure mode,
Exposure time, Gain control, and Day/Night mode settings. You can congure two sets of Exposure
settings: one for normal situations, the other for special situations, such as the day/night/schedule
mode.
Sensor Setting 2:
For special situations
Sensor Setting 1:
For normal situations
Measurement Window: This function allows users to set measurement window(s) for low light
compensation. For example, where low-light objects are posed against an extremely bright
background. You may want to exclude the bright sunlight shining through a building's corridor.
■ Full view: Calculate the full range of view and offer appropriate
light compensation.
■ Custom: This option allows you to manually add customized windows as inclusive or exclusive
regions. A total of 10 windows can be configured. Please refer to the next page for detailed
illustration.
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The inclusive window refers to the “weighed window“; the exclusive window refers to “ignored
window“. It adopts the weighed averages method to calculate the value. The inclusive windows
have a higher priority. You can overlap these windows, and, if you place an exclusive window
within a larger inclusive window, the exclusive part of the overlapped windows will be deducted
from the inclusive window. An exposure value will then be calculated out of the remaining of the
inclusive window.
Include
Include
Exclude
Exclude
Weighted region
Ignored region
■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the
middle of the window and give the necessary light compensation.
Exposure control:
■
Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark
to bright). You can click and drag the semi-circular pointers on the Exposure time and Gain
control slide bars to specify a range of shutter time and Gain control values within which the
camera can automatically tune to an optimal imaging result. You may prefer a shorter shutter
time to better capture moving objects, while a faster shutter reduces light and needs to be
compensated by electrical brightness gains.
■
Exposure mode:
You can click and drag the semi-circular pointers on the Exposure time and Gain control slide
bars to specify a range of shutter time and Gain control values within which the camera can
automaticallly tune to an optimal imaging result. You can also configure the iris size to control
the amount of light. For example, you may prefer a shorter shutter time to better capture moving
objects, while a faster shutter reduces light and needs to be compensated by electrical brightness
gains.
Auto: If you set Exposure mode as Auto, the Exposure time and Gain control will not be
congurable since the sensor library will automatically adjust the value according to the ambient
light. Then you can congure iris mode as “indoor” or “outdoor” to reach the best image quality.
■ Iris mode:
Select Indoor or Outdoor iris mode to adapt to the installation. The preset iris aperture
setting will apply.
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■
AE Speed Adjustment:
This function applies when you need to monitor fast changing lighting conditions. For example,
the camera may need to monitor a highway lane or entrance of a parking area at night where
cars passing by with their lights on can bring fast changes in light levels. The same applies if
the camera is installed on a vehicle, and when it needs to adapt to fast changes of light when
entering and leaving a tunnel.
WDR Pro:
■
This refers to the Wide Dynamic Range function that enables the camera to capture details in
a high contrast environment. Use the checkbox to enable the function, and use the slide bar
to select the strength of the WDR Pro functionality, depending on the lighting condition at the
installation site. You can select a higher effect when the contrast is high (between the shaded
area and the light behind the objects).
Enable WDR enhanced:
This function allows users to identify more image details with an extreme
contrast from an object of interest with one shadowed side against a bright background, e.g., an
entrance. You may select the Enable WDR enhanced checkbox, and then adjust the strength (low,
medium, high) to reach the best image quality.
You can click Restore to recall the original settings without incorporating the changes. When
completed with the settings on this page, click Save to enable the settings.
If you want to congure another sensor setting for day/night/schedule mode, please click Prole to
open the Prole of exposure settings page as shown below.
Activated period:
Select the mode this profile to apply to: Day mode, Night mode, or Schedule
mode. Please manually enter a range of time if you choose Schedule mode. Then check Save to
take effect.
Please follow the steps below to set up a prole:
1. Select the Prole mode tab.
2. Select the applicable mode: Night mode or
Schedule mode. Please manually enter a range of
time if you choose the Schedule mode.
3. Congure Exposure control settings in the folowing
columns. Please refer to previous dicussions for
detailed information.
4. Click Save to enable the setting and click Close to
exit the page.
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Focus
Focus here refers to the Remote Focus, applicable to Network Cameras that are equipped
with a stepping motor lens. The automated focus adjustment function eliminates the needs
to physically adjust camera focus. In an outdoor deployment consisting of a large number
of cameras, the auto focus function can be very helpful when these cameras become out
of focus after days or weeks of operation. And that can easily result from the effects of
natural forces, e.g., shrink and expand due to a wide range of operating temperatures and
the vibration caused by wind.
Focus window
x
Below is the procedure to perform the automated Focus function:
1. Select from the bottom of the screen whether you want to perform focus adjustment on
the Full view or within a Custom focus window. You can create a custom window and
click and drag the window to a desired position on screen.
2. It is recommended to Reset to the default back focus position of the sensor board.
3. You can use the Fully-opened iris checkbox (default) to increase the iris size for a
better focus adjustment result.
4. Click to select the Fully-opened iris or the Full-range scan buttons. When a full-range
scan is selected, a full-range scan through the camera's entire focal length can take
about 30 to 80 seconds. If not, the auto focus scan will only go through the length where
optimal focus may occur, and that takes about 15 to 20 seconds. In theory, best results
of the auto scan can be acquired when the camera's iris is fully open.
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5. Wait for the scan to complete. After a short while, the clearest image obtained should be
displayed and the optimal focus range achieved. Use the arrow marks on the sides to ne-tune
the focus if you are not satised with the results.
You may still need to use the arrow marks to
ne-tune the focus depending on the live image on your screen. “>” means moving from wide to
tele end; and “<” tele to wide.
The methodology of using the Resize Buttons at the upper left corner of the streaming window is
the same as that on the home page.
Focus window:
By default, the optimal focus is found on a full view window. You may designate a custom window
within your current eld of view to acquire the best focus out of it. However, you can not place a
focus window on a distant background, e.g., a hall way that stretches away for 3 meters or farther.
Doing so you will not benet from the Focus window function.
Full view: The focus tuning takes place by referring to the full view.
■
■
Custom: You can create a focus window and drag it to a place of interest in your view window.
Note that it is recommended to use this function only when you have a solid object in your view
window that is showing a consistent color or texture. This function will not take effect if you set
the focus window on a distant background.
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Privacy mask
Click Privacy Mask to open the settings page. On this page, you can block out sensitive zones to
address privacy concerns.
■ To congure privacy mask windows,
1. Click New to add a new window.
2. You can use 4 mouse clicks to create a new masking window, which is recommended to be at
least twice the size of the object (height and width) you want to cover.
3. Enter a Window Name and click Save to enable the setting.
4. Click on the Enable privacy mask checkbox to enable this function.
NOTE:
►
Up to 5 privacy mask windows can be congured on the same screen.
► If you want to delete the
privacy mask
window, please click the ‘x’ mark on the side of window
name.
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Media > Video
Stream settings
3MP IB9371
FOV (Field of View)
For a 5MP IB9381 model, the default resolution is 5 Megapixels, and if bandwidth or frame rate per
second is of the concern, you can select a lower resolution while enjoying a higher frame rate. The
other congurable options is 1080P (16:9) at 60fps.
This Network Camera supports multiple streams with frame sizes ranging from 176 x 144 to 2048 x
1536 pixels or 2560x1920 (5MP models).
The denition of multiple streams:
■ Stream 1: Users can dene the "Region of Interest" (viewing region) and the "Output Frame Size"
(size of the live view window).
■ Stream 2: The default frame size for Stream 2 is set to the 640 x 480 or 1600x1200.
■ Stream 3: The default frame size for Stream 3 is set to the 2048 x 1536 or 640 x480.
■ Stream 4: The 5MP model supports 4 video streams.
5MP IB9381
Click Viewing Window to open the viewing region settings page. On this page, you can congure
the Region of Interest and the Output Frame Size for a video stream. For example, you can crop
only a portion of the image that is of your interest, and thus save the bandwidth needed to transmit
the video stream. As the picture shown below, the area of your interest in a parking lot should be
the vehicles. The blue sky is of little value for the surveillance purpose.
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Please follow the steps below to set up those settings for a stream:
1. Select a stream for which you want to set up the viewing region.
2. Select a Region of Interest from the drop-down list. The oating frame, the same as the one
in the Gloabl View window on the home page, will resize accordingly. If you want to set up
a customized viewing region, you can also resize and drag the floating frame to a desired
position with your mouse.
3. Choose a proper Output Frame Size from the drop-down list according to the size of your
monitoring device.
Media > Video
NOTE:
► All the items in the “Region of Interest” should not be larger than the “Output Frame Size“
(current maximum resolution).
■ The parameters of the multiple streams:
Region of Interest Output frame size
Stream 1 2560x1920 or 2048x1536 ~ 176 x 144
(Selectable)
Stream 2 2560x1920 or 2048x1536 ~ 176 x 144
(Selectable)
Stream 3 2560x1920 or 2048x1536 ~ 176 x 144
(Selectable)
Stream 4 Fixed Fixed
2560x1920 or 2048x1536 ~ 176x144 (Selectable)
2560x1920 or 2048x1536 ~ 176 x 144 (Selectable)
2560x1920 or 2048x1536 ~ 176 x 144 (Selectable)
When completed with the settings in the Viewing Window, click Save to enable the settings and
click Close to exit the window. The selected Output Frame Size will immediately be applied to
the Frame size of each video stream. Then you can go back to the home page to test the e-PTZ
function. For more information about the e-PTZ function, please refer to page 106.
X2.1
Region of Interest
(Viewing Region)
Output Frame Size
(Size of the Live View Window)
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Click the stream item to display the detailed information. The maximum frame size will follow your
settings in the above Viewing Window sections.
This Network Camera offers real-time H.265, H.264 and MJPEG compression standards (Triple
Codec) for real-time viewing. If the H.265 or H.264 mode is selected, the video is streamed via
RTSP protocol. There are several parameters through which you can adjust the video performance:
■ Frame size
You can set up different video resolutions for different viewing devices. For example, set a
smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video
size and a higher bit rate for live viewing on web browsers, or recording the stream to an NVR.
Note that a larger frame size takes up more bandwidth.
■ Maximum frame rate
This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother
video quality and for recognizing moving objects in the eld of view.
If the power line frequency is set to 50Hz , the frame rates are selectable at 1fps, 2fps, 3fps,
5fps, 8fps, 10fps, 12fps, 15fps, and up to 25fps. If the power line frequency is set to 60Hz, the
frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 12fps, 15fps, and up to 30fps.
You can also select Customize and manually enter a value.
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The frame rate will decrease if you select a higher resolution.
■ Intra frame period
Determine how often for rmware to plant an I frame. The shorter the duration, the more likely
you will get better video quality, but at the cost of higher network bandwidth consumption. Select
the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds,
3 seconds, and 4 seconds.
■ Smart stream II
■ Dynamic Intra frame period
High quality motion codecs, such as H.265, utilize the redundancies between video frames to
deliver video streams at a balance of quality and bit rate.
The encoding parameters are summarized and illustrated below. The I-frames are completely
self-referential and they are largest in size. The P-frames are predicted frames. The encoder
refers to the previous I- or P-frames for redundant image information.
H.264/265 Frame Types
P I P P P P P P P I P P P P P P P I
By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates
required for streaming a video can be tremendously reduced. When streaming a video of a
static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of
bandwidth thus saved is also determined by the activities in the eld of view. If activities occur
in the scene, rmware automatically shortens the I-frame insertion intervals in order to maintain
image quality. In the low light or night conditions, the sizes of P-frames tend to be enlarged due
to the noises, and hence the bandwidth saving effect is also reduced.
Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra
frame function, the bandwidth for streaming a medium-trafc scene can be reduced to 2~3Mb/s,
and during the no-trafc period of time, down to 500kb/s.
Dynamic Intra Frame w/
static scenes
P I P P P P P P P P P P P P P P P P P P P I
Static scene
P I P P P P P P P I P P P P P P P I
P P P
Dynamic Intra Frame w/
activities in scenes
Activities
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With the H.265 codec in an optimal scenario and when Dynamic Intra frame is combined with
the Smart Stream function, an 80% of bandwidth saving can be achieved compared with using
H.264 without enabling these bandwidth-saving features.
• Smart codec: Smart codec effectively reduces the quality of the whole or the noninterested areas on a screen and therefore reduces the bandwidth consumed.
You can manually specify the video quality for the foreground and the background areas.
Select an operation mode if Smart codec is preferred.
- Auto tracking: The Auto mode congures the whole screen into the non-interested area.
The video quality of part of the screen returns to normal when one or more objects
move in that area. The remainder of the screen where there are no moving objects
(no pixel changes) will still be transmitted in low-quality format.
- Manual: The Manual mode allows you to congure 3 ROI windows (Region of Interest,
with Foreground quality) on the screen. Areas not included in any ROI windows
will be considered as the non-interested areas. The details in the ROI areas will be
transmitted in a higher-quality video format.
As illustrated below, the upper screen may contain little details of your interest,
while the sidewalk on the lower screen is included in an ROI window.
non-interested
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ROI_0
ROI_0
X
X
ROI
VIVOTEK
As the result, the lower screen is constantly displayed in high details, while the
upper half is transmitted using a lower-quality format. Although the upper half is
transmitted using a lower quality format, you still have an awareness of what is
happening on the whole screen.
non-ROI: lower-quality
ROI: higher-quality
- Hybrid: The major difference between the “Manual” mode and the “Hybrid” mode is
that:
In the “Hybrid“ mode, any objects entering the non-interested area will restore
the video quality of the moving objects and the area around them. The video
quality of the associated non-interested area is immediately restored to normal
to cover the moving objects.
In the “Manual” mode, the non-interested area is always transmitted using a
low-quality format regardless of the activities inside.
- Quality priority: Use the slide bar to tune the quality contrast between the ROI and
non-interested areas.
The farther the slide bar button is to the right, the higher the image quality of
the ROI areas. On the contrary, the farther the slide bar button to the left, the
higher the image quality of the non-interested area.
In this way, you may set up an ROI window as a privacy mask by covering a
protected area using an ROI window, while the remaining screen become the
non-interested area. You may then congure the non-interested area to have a
high image quality, or vice versa.
You should also select the Maximum bit rate from the pull-down menu as the threshold
to contain the bandwidth consumption for both the high- and low-quality video sections
in a smart stream.
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■
Video quality
Constant bit rate:
• Constant bit rate: A complex scene generally produces a larger file size, meaning
that higher bandwidth will be needed for data transmission. The bandwidth
utilization is congurable to match a selected level, resulting in mutable video quality
performance. The bit rates are selectable at the following rates: 20Kbps, 30Kbps,
40Kbps, 50Kbps, 64Kbps, 128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps,
3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 32Mbps. You can
also select Customize and manually enter a value up to 40Mbps.
- Target bit rate: select a bit rate from the pull-down menu. The bit rate ranges from
20kbps to a maximum of 16Mbps. The bit rate then becomes the Average or Upper
bound bit rate number. The Network Camera will strive to deliver video streams
around or within the bit rate limitation you impose.
- Policy: If Frame Rate Priority is selected, the Network Camera will try to maintain
the frame rate per second performance, while the image quality will be compromised.
If Image quality priority is selected, the Network Camera may drop some video
frames in order to maintain image quality.
• Fixed quality: On the other hand, if Fixed quality is selected, all frames are
transmitted with the same quality; bandwidth utilization is therefore unpredictable.
The video quality can be adjusted to the following settings: Medium, Standard, Good,
Detailed, and Excellent. You can also select Customize and manually enter a value.
Maximum bit rate: With the guaranteed image quality, you might still want to place
a bit rate limitation to control the size of video streams for bandwidth and storage
concerns. The congurable bit rate starts from 1Mbps to 40Mbps.
You may also manually enter a bit rate number by selecting the Customized option.
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If the JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client,
producing a moving effect similar to a lmstrip. Every single JPEG image transmitted guarantees
the same image quality, which in turn comes at the expense of variable bandwidth usage. Because
the media contents are a combination of JPEG images, no audio data is transmitted to the client.
There are three parameters provided in MJPEG mode to control the video performance:
■ Frame size
You can set up different video resolution for different viewing devices. For example, set a smaller
frame size and lower bit rate for remote viewing on mobile phones and a larger video size and
a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more
bandwidth.
■ Maximum frame rate
This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother
video quality.
If the power line frequency is set to 50Hz (at the 5MP resolution), the frame rates are selectable
at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, and 15fps. If the power line frequency is set to 60Hz, the
frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, and 15fps. You can also select
Customize and manually enter a value. The frame rate will decrease if you select a higher
resolution.
■ Video quality
Refer to the previous page setting an average or upper bound threshold for controlling the
bandwidth consumed for transmitting motion jpegs. The conguration method is identical to that
for H.264.
For Constant Bit Rate and other settings, refer to the previous page for details.
NOTE:
►
Video quality and xed quality refers to the compression rate, so a lower value will produce higher
quality.
►
Converting high-quality video may signicantly increase the CPU loading, and you may encounter
streaming disconnection or video loss while capturing a complicated scene. In the event of
occurance, we suggest you customize a lower video resolution or reduce the frame rate to obtain
smooth video.
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Media > Audio
Audio Settings
Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note
that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client
Settings page. In that case, the following message is displayed:
External microphone input: Select the gain of the external audio input according to ambient
conditions. Adjust the gain from 0% to 100%.
Audio type: Select audio codec and the sampling bit rate .
■ G.711 also provides good sound quality and requires about 64Kbps. Select pcmu (μ-Law) or
pcma (A-Law) mode.
■ G.726 is a speech codec standard covering voice transmission at rates of 16, 24, 32, and 40kbit/
s.
When completed with the settings on this page, click Save to enable the settings.
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Network > General settings
This section explains how to configure a wired network connection for the Network
Camera.
Network Type
LAN
Select this option when the Network Camera is deployed on a local area network (LAN) and is
intended to be accessed by local computers. The default setting for the Network Type is LAN.
Please rememer to click on the Save button when you complete the Network setting.
Get IP address automatically: Select this option to obtain an available dynamic IP address assigned
by the DHCP server each time the camera is connected to the LAN.
Use fixed IP address: Select this option to manually assign a static IP address to the Network
Camera.
1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the
Network Camera on LAN. Please refer to Software Installation on page 22 for details.
2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP or
network administrator.
Subnet mask: This is used to determine if the destination is in the same subnet. The default value
is “255.255.255.0”.
Default router: This is the gateway used to forward frames to destinations in a different subnet.
Invalid router setting will disable the transmission to destinations across different subnets.
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Primary DNS: The primary domain name server that translates hostnames into IP addresses.
Secondary DNS: Secondary domain name server that backups the Primary DNS.
Primary WINS server: The primary WINS server that maintains the database of computer names
and IP addresses.
Secondary WINS server: The secondary WINS server that maintains the database of computer
names and IP addresses.
TM
Enable UPnP presentation: Select this option to enable UPnP
presentation for your Network
Camera so that whenever a Network Camera is presented to the LAN, the shortcuts to connected
Network Cameras will be listed in My Network Places. You can click the shortcut to link to the web
browser. Currently, UPnP
please make sure the UPnP
TM
is supported by Windows XP or later. Note that to utilize this feature,
TM
component is installed on your computer.
Mega-pixel Network Camera (192.168.5.151)
Enable UPnP port forwarding: To access the Network Camera from the Internet, select this option
to allow the Network Camera to open ports automatically on the router so that video streams can
be sent out from a LAN. To utilize of this feature, make sure that your router supports UPnP
TM
and
it is activated.
PPPoE (Point-to-point over Ethernet)
Select this option to congure your Network Camera to make it accessible from anywhere as long
as there is an Internet connection. Note that to utilize this feature, it requires an account provided
by your ISP.
Follow the steps below to acquire your Network Camera’s public IP address.
1. Set up the Network Camera on the LAN.
2. Go to Conguration > Event > Event settings > Add server (please refer to Add server on page
114) to add a new email or FTP server.
3. Go to Conguration > Event > Event settings > Add media (please refer to Add media on page
119).
Select System log so that you will receive the system log in TXT le format which contains the
Network Camera’s public IP address in your email or on the FTP server.
4. Go to Conguration > Network > General settings > Network type. Select PPPoE and enter the
user name and password provided by your ISP. Click Save to enable the setting.
5. The Network Camera will reboot.
6. Disconnect the power to the Network Camera; remove it from the LAN environment.
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NOTE:
► If the default ports are already used by other devices connected to the same router, the Network
Camera will select other ports for the Network Camera.
TM
► If UPnP
is not supported by your router, you will see the following message:
Error: Router does not support UPnP port forwarding.
TM
► Steps to enable the UPnP
Note that you must log on to the computer as a system administrator to install the UPnP
user interface on your computer:
TM
components.
1. Go to Start, click Control Panel, then click Add or Remove Programs.
2. In the Add or Remove Programs dialog box, click Add/Remove Windows Components.
3.
In the Windows Components Wizard dialog box, select Networking Services and click
Details.
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4. In the Networking Services dialog box, select Universal Plug and Play and click OK.
5. Click Next in the following window.
TM
6. Click Finish. UPnP
► How does UPnP
UPnP
TM
networking technology provides automatic IP configuration and dynamic discovery of
TM
is enabled.
work?
devices added to a network. Services and capabilities offered by networked devices, such as
printing and file sharing, are available among each other without the need for cumbersome
network conguration. In the case of Network Cameras, you will see Network Camera shortcuts
under My Network Places.
► Enabling UPnP port forwarding allows the Network Camera to open a secondary HTTP port on
the router-not HTTP port-meaning that you have to add the secondary HTTP port number to the
Network Camera’s public address in order to access the Network Camera from the Internet. For
example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to
the list below for the Network Camera’s IP address.
From the Internet In LAN
http://203.67.124.123:8080 http://192.168.4.160 or
http://192.168.4.160:8080
► If the PPPoE settings are incorrectly congured or the Internet access is not working, restore
the Network Camera to factory default; please refer to Restore on page 50 for details. After the
Network Camera is reset to factory default, it will be accessible on the LAN.
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Enable IPv6
Select this option and click Save to enable IPv6 settings.
Please note that this only works if your network environment and hardware equipment support
IPv6. The browser should be Microsoft
®
Internet Explorer 6.5, Mozilla Firefox 3.0 or above.
When IPv6 is enabled, by default, the network camera will listen to router advertisements and be
assigned with a link-local IPv6 address accordingly.
IPv6 Information: Click this button to obtain the IPv6 information as shown below.
If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window. The
IPv6 address will be displayed as follows:
Refers to Ethernet
Link-global IPv6 address/network mask
Link-local IPv6 address/network mask
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Please follow the steps below to link to an IPv6 address:
1. Open your web browser.
2. Enter the link-global or link-local IPv6 address in the address bar of your web browser.
3. The format should be:
http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/
IPv6 address
4. Press Enter on the keyboard or click Refresh button to refresh the webpage.
For example:
NOTE:
► If you have a Secondary HTTP port (the default value is 8080), you can also link to the webpage
using the following address format: (Please refer to HTTP streaming on page 83 for detailed
information.)
http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/:8080
IPv6 address
Secondary HTTP port
► If you choose PPPoE as the Network Type, the [PPP0 address] will be displayed in the IPv6
information column as shown below.
Manually setup the IP address: Select this option to manually set up IPv6 settings if your network
environment does not have DHCPv6 server and router advertisements-enabled routers. If
you check this item, the following blanks will be displayed for you to enter the corresponding
information:
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HTTPS port: By default, the HTTPS port is set to 443. It can also be assigned to another port
number between 1025 and 65535.
Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned
to another port number between 1025 and 65535.
The Network Camera supports two way audio communication so that operators can transmit and
receive audio simultaneously. By using the Network Camera’s built-in or external microphone and
an external speaker, you can communicate with people around the Network Camera.
Note that as JPEG only transmits a series of JPEG images to the client, to enable the two-way
audio function, make sure the video mode is set to "H.264" on the Media > Video > Stream settings
page and the media option is set to “Media > Video > Stream settings” on the Client Settings page.
Please refer to Client Settings on page 35 and Stream settings on page 68.
Audio transmitted to operators
America
Audio transmitted from operators
Taiwan
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Audio is being transmitted to the Network Camera
Video (TCP-AV)
Talk Button
Mic Volume
2011/03/09 17:08:56
Mute
Click to enable audio transmission to the Network Camera; click to adjust the volume of
microphone; click
to turn off the audio. To stop talking, click again.
FTP port: The FTP server allows the user to save recorded video clips. You can utilize VIVOTEK's
Installation Wizard 2 to upgrade the rmware via FTP server. By default, the FTP port is set to 21.
It also can be assigned to another port number between 1025 and 65535.
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Network > Streaming protocols
HTTP streaming
To utilize HTTP authentication, make sure that your have set a password for the Network Camera
rst; please refer to Security > User account on page 93 for details.
Authentication: Depending on your network security requirements, the Network Camera provides
two types of security settings for an HTTP transaction: basic and digest.
If basic authentication is selected, the password is sent in plain text format and there can be
potential risks of being intercepted. If digest authentication is selected, user credentials are
encrypted using MD5 algorithm and thus provide better protection against unauthorized accesses.
HTTP port / Secondary HTTP port: By default, the HTTP port is set to 80 and the secondary HTTP
port is set to 8080. They can also be assigned to another port number between 1025 and 65535. If
the ports are incorrectly assigned, the following warning messages will be displayed:
To access the Network Camera on the LAN, both the HTTP port and secondary HTTP port can
be used to access the Network Camera. For example, when the HTTP port is set to 80 and the
secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address.
On the LAN
http://192.168.4.160 or
http://192.168.4.160:8080
Access name for stream 1 ~ 3: This Network camera supports multiple streams simultaneously.
The access name is used to identify different video streams. Users can click Media > Video >
Stream settings to set up the video quality of linked streams. For more information about how to
set up the video quality, please refer to Stream settings on page 66.
When using Mozilla Firefox to access the Network Camera and the video mode is set to JPEG,
users will receive video comprised of continuous JPEG images. This technology, known as “server
push”, allows the Network Camera to feed live pictures to Mozilla Firefox.
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URL command -- http://<ip address>:<http port>/<access name for stream 1, 2, 3>
For example, when the Access name for stream 2 is set to video2.mjpg:
1. Launch Mozilla Firefox or Netscape.
2. Type the above URL command in the address bar. Press Enter.
3. The JPEG images will be displayed in your web browser.
http://192.168.5.151/video2.mjpg
NOTE:
NOTE
®
► Microsoft
Internet Explorer does not support server push technology; therefore, you will not be
able to access a video stream using http://<ip address>:<http port>/<access name for stream 1,
2, 3> .
RTSP Streaming
To utilize RTSP streaming authentication, make sure that you have set a password for controlling
the access to video stream rst. Please refer to Security > User account on page 93 for details.
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Authentication: Depending on your network security requirements, the Network Camera provides
three types of security settings for streaming via RTSP protocol: disable, basic, and digest.
If basic authentication is selected, the password is sent in plain text format, but there can be
potential risks of it being intercepted. If digest authentication is selected, user credentials are
encrypted using MD5 algorithm, thus providing better protection against unauthorized access.
The availability of the RTSP streaming for the three authentication modes is listed below:
Quick Time player VLC
Disable O O
Basic O O
Digest O X
Access name for stream 1 ~ 3: This Network camera supports multiple streams simultaneously.
The access name is used to differentiate the streaming source.
If you want to use an RTSP player to access the Network Camera, you have to set the video mode
to H.264 or H.265 and use the following RTSP URL command to request transmission of the
streaming data.
rtsp://<ip address>:<rtsp port>/<access name for stream 1 to 3>
For example, when the access name for stream 1 is set to live.sdp:
1. Launch an RTSP player.
2. Choose File > Open URL. A URL dialog box will pop up.
3. Type the above URL command in the text box.
4. The live video will be displayed in your player as shown below.
Video 16:38:01 2012/01/25
rtsp://192.168.5.151:554/live.sdp
RTSP port /RTP port for video, audio/ RTCP port for video, audio
■ RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the
port number is set to 554.
■ The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By
default, the RTP port for video is set to 5556.
■ The RTCP (Real-time Transport Control Protocol) allows the Network Camera to transmit the
data by monitoring the Internet trafc volume. By default, the RTCP port for video is set to 5557.
The ports can be changed to values between 1025 and 65535. The RTP port must be an even
number and the RTCP port is the RTP port number plus one, and thus is always an odd number.
When the RTP port changes, the RTCP port will change accordingly.
If the RTP ports are incorrectly assigned, the following warning message will be displayed:
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Multicast settings for streams: Click the items to display the detailed configuration information.
Select the Always multicast option to enable multicast for video streams.
Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the
other hand, sends a stream to the multicast group address and allows multiple clients to acquire
the stream at the same time by requesting a copy from the multicast group address. Therefore,
enabling multicast can effectively save Internet bandwith.
The ports can be changed to values between 1025 and 65535. The multicast RTP port must be an
even number and the multicast RTCP port number is the multicast RTP port number plus one, and
thus is always odd. When the multicast RTP port changes, the multicast RTCP port will change
accordingly.
If the multicast RTP video ports are incorrectly assigned, the following warning message will be
displayed:
Multicast TTL [1~255]: The multicast TTL (Time To Live) is the value that tells the router the range
a packet can be forwarded.
Initial TTL Scope
0 Restricted to the same host
1 Restricted to the same subnetwork
32 Restricted to the same site
64 Restricted to the same region
128 Restricted to the same continent
255 Unrestricted in scope
IMPORTANT:
The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics
results, PTZ stream, textual data, and event messages between the camera and the client side
running and observing the video analysis. If your client side computer is located outside the local
network, you may need to open the associated TCP port on routers and rewall.
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2010/12/10 17:08:56
Network > DDNS
This section explains how to congure the dynamic domain name service for the Network
Camera. DDNS is a service that allows your Network Camera, especially when assigned
with a dynamic IP address, to have a xed host and domain name.
Express link
Express Link is a free service provided by VIVOTEK server, which allows users to register
a domain name for a network device. One URL can only be mapped to one MAC address.
This service will examine if the host name is valid and automatically open a port on your
router. If using DDNS, the user has to manually congure UPnP port forwarding. Express
Link is more convenient and easier to set up.
Please follow the steps below to enable Express Link:
1. Make sure that your router supports UPnP port forwarding and it is activated.
2. Check Enable express link.
3. Enter a host name for the network device and click Save. If the host name has been used by
another device, a warning message will show up. If the host name is valid, it will display a
message as shown below.
https://0002D1123456.2bthere.net
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Manual setup
DDNS: Dynamic domain name service
Enable DDNS: Select this option to enable the DDNS setting.
Provider: Select a DDNS provider from the provider drop-down list.
VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It
is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the
Internet. Additionally, we offer other DDNS providers, such as Dyndns.org(Dynamic), Dyndns.
org(Custom), TZO.com, DHS.org, CustomSafe100, dyn-interfree.it.
Note that before utilizing this function, please apply for a dynamic domain account rst.
■ Safe100.net
1. In the DDNS column, select Safe100.net from the drop-down list. Click I accept after reviewing
the terms of the Service Agreement.
2. In the Register column, ll in the Host name (xxxx.safe100.net), Email, Key, and Conrm Key,
and click Register. After a host name has been successfully created, a success message will
be displayed in the DDNS Registration Result column.
[Register] Successfully Your account information has
been mailed to registered e-mail address
3. Click Copy and all the registered information will automatically be uploaded to the corresponding
elds in the DDNS column at the top of the page as seen in the picture.
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[Register] Successfully Your account information has
been mailed to registered e-mail address
4. Select Enable DDNS and click Save to enable the setting.
■ CustomSafe100
VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and
system integrators. You can use CustomSafe100 to register a dynamic domain name if your
distributor or system integrators offer such services.
1. In the DDNS column, select CustomSafe100 from the drop-down list.
2. In the Register column, ll in the Host name, Email, Key, and Conrm Key; then click Register.
After a host name has been successfully created, you will see a success message in the DDNS
Registration Result column.
3. Click Copy and all for the registered information will be uploaded to the corresponding elds in
the DDNS column.
4. Select Enable DDNS and click Save to enable the setting.
Forget key: Click this button if you have forgotten the key to Safe100.net or CustomSafe100. Your
account information will be sent to your email address.
Refer to the following links to apply for a dynamic domain account when selecting other
DDNS providers:
■ Dyndns.org(Dynamic) / Dyndns.org(Custom): visit http://www.dyndns.com/
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Network > QoS (Quality of Service)
Quality of Service refers to a resource reservation control mechanism, which guarantees a certain
quality to different services on the network. Quality of service guarantees are important if the
network capacity is insufcient, especially for real-time streaming multimedia applications. Quality
can be dened as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.
The following are the main benets of a QoS-aware network:
The ability to prioritize trafc and guarantee a certain level of performance to the data ow.
■
The ability to control the amount of bandwidth each application may use, and thus provide higher
■
reliability and stability on the network.
Requirements for QoS
To utilize QoS in a network environment, the following requirements must be met:
All network switches and routers in the network must include support for QoS.
■
The network video devices used in the network must be QoS-enabled.
■
QoS models
CoS (the VLAN 802.1p model)
IEEE802.1p denes a QoS model at OSI Layer 2 (Data Link Layer), which is called CoS, Class of
Service. It adds a 3-bit value to the VLAN MAC header, which indicates the frame priority level from
0 (lowest) to 7 (highest). The priority is set up on the network switches, which then use different
queuing disciplines to forward the packets.
Below is the setting column for CoS. Enter the VLAN ID of your switch (0~4095) and choose the
priority for each application (0~7).
If you assign Video the highest level, the switch will handle video packets rst.
NOTE:
► A VLAN Switch (802.1p) is required. Web browsing may fail if the CoS setting is incorrect.
►The Class of Service technologies do not guarantee a level of service in terms of bandwidth
and delivery time; they offer a "best-effort." Users can think of CoS as "coarsely-grained" trafc
control and QoS as "nely-grained" trafc control.
► Although CoS is simple to manage, it lacks scalability and does not offer end-to-end guarantees
since it is based on L2 protocol.
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QoS/DSCP (the DiffServ model)
DSCP-ECN denes QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model
is based on packet marking and router queuing disciplines. The marking is done by adding a eld
to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that
provides 64 different class IDs. It gives an indication of how a given packet is to be forwarded,
known as the Per Hop Behavior (PHB). The PHB describes a particular service level in terms of
bandwidth, queueing theory, and dropping (discarding the packet) decisions. Routers at each
network node classify packets according to their DSCP value and give them a particular forwarding
treatment; for example, how much bandwidth to reserve for it.
Below are the setting options of DSCP (DiffServ Codepoint). Specify the DSCP value for each
application (0~63).
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Network > SNMP
(Simple Network Management Protocol)
This section explains how to use the SNMP on the network camera. The Simple Network
Management Protocol is an application layer protocol that facilitates the exchange of
management information between network devices. It helps network administrators to
remotely manage network devices and nd, solve network problems with ease.
■ The SNMP consists of the following three key components:
1. Manager: Network-management station (NMS), a server which executes applications that
monitor and control managed devices.
2. Agent: A network-management software module on a managed device which transfers the status
of managed devices to the NMS.
3. Managed device: A network node on a managed network. For example: routers, switches,
bridges, hubs, computer hosts, printers, IP telephones, network cameras, web server, and
database.
Before conguring SNMP settings on the this page, please enable your NMS rst.
SNMP Conguration
Enable SNMPv1, SNMPv2c
Select this option and enter the names of Read/Write community and Read Only community
according to your NMS settings.
Enable SNMPv3
This option contains cryptographic security, a higher security level, which allows you to set the
Authentication password and the Encryption password.
■ Security name: According to your NMS settings, choose Read/Write or Read Only and enter the
community name.
■ Authentication type: Select MD5 or SHA as the authentication method.
■ Authentication password: Enter the password for authentication (at least 8 characters).
■ Encryption password: Enter a password for encryption (at least 8 characters).
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Security > User accounts
This section explains how to enable password protection and create multiple accounts.
Root Password
The administrator account name is “root”, which is permanent and can not be deleted. If you
want to add more accounts in the Manage User column, please apply the password for the “root”
account rst.
1. Type the password identically in both text boxes, then click Save to enable password protection.
2. A window will be prompted for authentication; type the correct user’s name and password in their
respective elds to access the Network Camera.
Privilege Management
PTZ control: You can modify the management privilege for operators or viewers. Select or deselect
the checkboxes, then click Save to enable the settings. If you give Viewers the privilege, Operators
will also have the ability to control the Network Camera through the main page. (Please refer to
Conguration on page 40).
Allow anonymous viewing: If you check this item, any client can access the live stream without
entering a User ID and Password.
Account Management
Administrators can create up to 20 user accounts.
1. Input the new user’s name and password.
2. Select the privilege level for the new user account. Click Add to enable the setting.
Access rights are sorted by user privilege (Administrator, Operator, and Viewer). Only
administrators can access the Configuration page. Although operators cannot access the
Conguration page, they can use the URL Commands to get and set the value of parameters. For
more information, please refer to URL Commands of the Network Camera on page 143. Viewers
can only access the main page for live viewing.
Here you also can change a user’s access rights or delete user accounts.
1. Select an existing account to modify.
2. Make necessary changes and click Update or Delete to enable the setting.
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Security > HTTPS
(Hypertext Transfer Protocol over SSL)
This section explains how to enable authentication and encrypted communication over
SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet
on higher security level.
Create and Install Certicate Method
Before using HTTPS for communication with the Network Camera, a Certicate must be created
rst. There are three ways to create and install a certicate:
Create self-signed certificate
1. Select this option from a pull-down menu.
2. In the rst column, select Enable HTTPS secure connection, then select a connection option:
“HTTP & HTTPS” or “HTTPS only”.
3. Click Create certicate to generate a certicate.
4. The Certicate Information will automatically be displayed as shown below. You can click Certi-
cate properties to view detailed information about the certicate.
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https://
5. Click Save to preserve your conguration, and your current session with the camera will change
to the encrypted connection.
6. If your web session does not automatically change to an encrypted HTTPS session, click Home
to return to the main page. Change the URL address from “http://” to “https://“ in the address bar
and press Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Yes to
enable HTTPS.
https://192.168.5.151/index.html
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Create certificate request and install
1. Select the option from the Method pull-down menu.
2. Click Create certicate to proceed.
3. The following information will show up in a pop-up window after clicking Create. Then click Save
to generate the certicate request.
4. The Certicate request window will prompt.
If you see the following Information bar, click OK and click on the Information bar at the top of
the page to allow pop-ups.
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5. Look for a trusted certicate authority, such as Symantec’s VeriSign Authentication Services, that
issues digital certicates. Sign in and purchase the SSL certication service. Copy the certicate
request from your request prompt and paste it in the CA’s signing request window. Proceed with
the rest of the process as CA’s instructions on their webpage.
6. Once completed, your SSL certicate should be delivered to you via an email or other means.
Copy the contents of the certicate in the email and paste it in a text/HTML/hex editor/converter,
such as IDM Computer Solutions’ UltraEdit.
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7. Open a new edit, paste the certicate contents, and press ENTER at the end of the contents to
add an empty line.
8. Convert le format from DOS to UNIX. Open File menu > Conversions > DOS to Unix.
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9. Save the edit using the “.crt” extension, using a le name like “CAcert.crt.”
VIVOTEK
10. Return to the original rmware session, use the Browse button to locate the crt certicate le,
and click Upload to enable the certication.
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11. When the certifice file is successfully loaded, its status will be stated as Active.
Note that
a certicate must have been created and installed before you can click on the “Save"
button for the conguration to take effect.
12.To begin an encrypted HTTPS session, click Home to return to the main page. Change the URL
address from “http://” to “https://“ in the address bar and press Enter on your keyboard. Some
Security Alert dialogs will pop up. Click OK or Yes to enable HTTPS.
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