Vivotek IB9381-HT, IB9381-EHT, IB9381-HRT, IB9371-HRT, IB9371-EHT, IB9371-HT User Manual
IB9371-HT/IB9371-EHT/IB9371-HRT
Bullet
IB9381-HT/IB9381-EHT/IB9381-HRT
Network Camera
User’s Manual
Outdoor • 3MP/5MP • Day & Night • 30M IR • Cable Management
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Ready to Use ..................................................................................................................................................23
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................24
Using RTSP Players .......................................................................................................................................27
Using 3GPP-compatible Mobile Devices ........................................................................................................28
Using VIVOTEK Recording Software .............................................................................................................29
Main Page
Client Settings
Conguration
System > General settings .............................................................................................................................41
System > Homepage layout ..........................................................................................................................43
System > Logs ...............................................................................................................................................46
System > Parameters ....................................................................................................................................48
System > Maintenance ...................................................................................................................................49
Media > Image .............................................................................................................................................53
Media > Video ................................................................................................................................................66
Media > Video ................................................................................................................................................67
Media > Audio.................................................................................................................................................74
Network > General settings ............................................................................................................................75
Security > User accounts ...............................................................................................................................93
Security > HTTPS
Security > Access List ................................................................................................................................101
Applications > DI and DO ...........................................................................................................................127
VIVOTEK’s IB9371-HTV and IB9371-EHT are two brand-new professional H.265 high-efciency
outdoor dome network cameras, offering 30 fps @ 3-Megapixel with outstanding image quality.
Employing H.265 technology enables the cameras to provide higher and more efficient image
compression rates than previous H.264 systems. In addition, VIVOTEK’s sophisticated Smart
Stream II enables the cameras to optimize resolution for a desired object or area and therefore to
maximize efciency of bandwidth usage. Combining both H.265 and Smart Stream II, the IB9371-
HTV and IB9371-EHT can reduce both bandwidth and storage consumption up to 80% while
maintaining image quality of the high standard.
As professional day/night cameras, the IB9371-HTV and IB9371-EHT are also equipped with WDR
Pro and SNV, empowering users to enjoy superb image-detail in any lighting condition. Additionally,
IP66-rated housing ensures the ability of these advanced cameras to withstand rain and dust, thus
guaranteeing smooth operation even under a multitude of harsh weather conditions. The cameras’
IK10-rated housing can also provide protection against acts of vandalism and other impacts.
Finally, a wide operating temperature range further enhances the performance and reliability of the
IB9371-EHT in both extremely cold and warm weather, even while using PoE.
VIVOTEK’s IB9381-HT and IB9381-EHT are two brand-new professional H.265 high-efficiency
outdoor bullet network cameras, offering 30 fps @ 5-Megapixel or 60 fps @ 1080p with outstanding
image quality. By employing H.265 technology, these cameras are able to provide higher and
more efficient image compression rates than previous H.264 systems. In addition, VIVOTEK’s
sophisticated Smart Stream II technology enables the cameras to optimize quality for desired
regions and therefore to maximize efciency of bandwidth usage. Combining both H.265 and Smart
Stream II, the IB9381-HT and IB9381-EHT can reduce bandwidth and storage consumption by up
to 80%* while retaining exceptional 5-Megapixel image quality.
As professional day/night cameras, the IB9381-HT and IB9381-EHT are also equipped with WDR
Pro and SNV, empowering users to enjoy superb image-detail in all lighting conditions. Additionally,
robust IP66-rated housing ensures the ability of these advanced cameras to withstand rain and
dust, thus guaranteeing smooth operation no matter how harsh the weather conditions. The
cameras’ IK10-rated metal housing will also provide protection against acts of vandalism and other
physical impacts. Finally, a wide operating temperature range further enhances the performance
and reliability of the IB9381-EHT in both extremely cold and extremely warm weather, even while
using PoE. * Depending on scenes.
Revision History
■ Rev. 1.0: Initial release.
User's Manual - 3
VIVOTEK
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
The "E" models, e.g., IB9381-EHT, IB9371-EHT, do not support PoE cascade
•
connections due to its higher power consumption. The "E" models come with
embedded heater for low temperature environments.
IMPORTANT:
R models: IB9381-HRT and IB9371-HRT.
General I/O Terminal Block
Au+
Au-
MIC P
MIC N
icro
DO+
DO-
DI+
DI-
Ethernet 10/100 RJ45 Plug
The second LAN port (PoE out, yellow) is available on the IB9381-HRT and IB9371-HRT.
The R models come without the DC connector.
WARNING:
The yellow LAN port (PoE output) can only be used to connect to another IB9381 or 9371
camera. Please do not connect the yellow LAN port to a PC or switch LAN port! The high
voltage can damage the LAN port circuits.
6 - User's Manual
DI/DO Diagram
DI-
DO+
VIVOTEK
VDC
BJT transistor
DI+
DO-
DO+
DI-
DI+
Switch
NONC
Switch
Relay
VDC
External
power source
AC
Source
External
device
AC
BJT transistor
DO-
NONC
Relay
Source
External
device
1. The DO+ pin provides different output voltages depending on the camera model, 12V for
this model, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.
User's Manual - 7
VIVOTEK
Repeater Model (
IB9381-HRT, IB9371-HRT
) Cascade Connections
IMPORTANT:
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
Each camera consumes up to 14.5W power. Up to 2 R model cameras and 1 non-repeater
camera can be cascaded in a conguration with a cabling distance of up to 300 meters.
The precondition is the use of the AE-FED-0500-120 PoE switch, which can deliver more
than 50W of power per port (exceeding the 802.3at specications).
Please use quality cables when cabling over an extended distance. Power loss due to
resistance can occur with low-quality cables.
NDR / HLG
UPLINK
IB9381-HRT
IB9371-HRT
AW-FED-0500-120
UPLINK
POWER
4xFE PoE + 1xFE Switch
1 234
PoE
OFF
LAN
PoE
ON
ON
1 2 3 4
IB9381-HRT
IB9371-HRT
100m
100m
The IB series "E" models
(heater models) can not
be applied in the cascade
conguration due to its extra
power consumption.
100m
IB9381-HT
IB9371-HT
8 - User's Manual
IB9381-HRT
IB9381-EHT
IB9371-HRT
IB9371-EHT
VIVOTEK
When using an ordinary 802.3at PoE switch (30W output per port), up to 1 IB9381/9371-
HRT and 1 IB9381/9371-HT can be cascaded in a conguration with a cabling distance of
up to 200 meters.
Please use quality cables when cabling over an extended distance.
Other-brand 802.3at PoE switch
IB9381-HRT
IB9371-HRT
100m
100m
IB9381-HT
IB9371-HT
IB9381-EHT
IB9371-EHT
The IB "E" models (heater models) can not be applied in the cascade conguration due to
its extra power consumption.
User's Manual - 9
VIVOTEK
Hardware Installation
1. Jot down the camera's MAC address for later reference.
1
XXXXXX
0002D10766AD
2. Attach the included alignment sticker to a preferred location.
3. Drill holes for mounting screws and a cabling hole.
2
3
10 - User's Manual
4. Loosen the anti-tamper screws to open the top cover.
5. Insert an SD card (user-supplied).
6. Replace the desiccant bag whenever you open the top cover. This ensures the
components are free from the moisture.
6
VIVOTEK
4
icro
M
TM
5
7. Install the sun shield.
7
User's Manual - 11
VIVOTEK
8. When connecting the LAN cable, use the cable housing to make sure the connections
are waterproof.
8-1. Pass the cable through the seal dome, and squeeze the rubber seal through an
RJ45 connector.
8-2. You can then pass the cable through the cable gland body.
8-3. Connect the Ethernet cable to the camera's RJ45 connector with a seal ring. Fasten
up these components. Make sure enough pressure is exerted on the rubber seal.
Connect the other interfaces, such as I/O wires.
8
5.5 ~ 6.5mm
12 - User's Manual
9. Secure the Network Camera to a wall or ceiling.
VIVOTEK
9
Ceiling Mount
Wall Mount
10. Adjust the shooting direction by loosening the hex and anti-tamper screws on the
fastening ring. Aim the camera at the area of your interest. Tighten the fastening ring
when done with the adjustment.
10
Fastening ring
User's Manual - 13
VIVOTEK
11. If cascade connection is preferred, connect the cameras as shown below.
11
IB9381-HRT
IB9371-HRT
IB9381-HRT
IB9371-HRT
AW-FED-0500-120
UPLINK
UPLINK
POWER
4xFE PoE + 1xFE Switch
1 234
PoE
LAN
OFF
PoE
ON
ON
1 2 3 4
100m
NDR / HLG
100m
IB9381-HT
IB9371-HT
100m
IB9381-HRT
IB9381-EHT
IB9371-HRT
IB9371-EHT
14 - User's Manual
VIVOTEK
12. If your cables pass through a hole on a wall or ceiling, make sure the passage is waterproof
using sealant foam, heat shrink tubing, or putties. Make sure the interfaces, e.g., DC
connectors and terminal connectors, if unused, are also wrapped up using waterproof putties.
12
You can also purchase the AM-714 junction box to place all cabling connections within the
protection of the box .
User's Manual - 15
VIVOTEK
13. Install the "Installation Wizard 2" software utility on your software CD.
14. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras
on the same LAN.
15. Double-click on the camera's MAC address to open a browser management session with
the camera.
15. With a live view is displayed on your laptop, adjust the zoom and focus to obtain an optimal
image. Check the live view to ensure the image is in focus.
The "T" models comes with motorized focus lens. Use the Auto Focus function in rmware
menu for best image.
IMPORTANT:
Perform the Auto Focus function for best image. However, if you have cascaded cameras, do
this one by one. Do not perform this function simultaneously on multiple cameras because the
motorized lens also consume considerable power, and may cause the last camera on the line to
hang.
16 - User's Manual
LED Denitions
ItemLED statusDescription
LED De`nitions
1Steady RedPowered and system booting, or network
failed
Red LED offPower off
Green LED offNetwork is disconnected
2Steady Red and Green LED blinks every 1
sec.
3Green LED blinks every 1 sec. and RED
LEDblinks consecutively every 0.15 sec.
4Green andREDblinkevery 0.15 sec, Green
andREDlight on, then blink again.
Connected to network
Upgrading rmware
Restoring defaults
VIVOTEK
5REDLED is on, Green LED blinks andRED
LED is constantly on.
Green andREDLEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
User's Manual - 17
VIVOTEK
Hardware Reset
Reset Button
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
18 - User's Manual
Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
VIVOTEK
802.3af
PoE Switch
802.3at for IB9371-EHT and IB9381-EHT
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector
(optional)
802.3at for IB9371-EHT and IB9381EHT
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
User's Manual - 19
VIVOTEK
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 22 for
details.
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 76 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 75 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 76 for details.
20 - User's Manual
VIVOTEK
Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
FromForward to
122.146.57.120:8000192.168.2.10:80
122.146.57.120:8001192.168.2.11:80
......
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
User's Manual - 21
VIVOTEK
Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: IB9371
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 IB9371
0002D1730202
22 - User's Manual
VIVOTEK
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
IMPORTANT:
The "E" models, e.g., IB9381-EHT, IB9371-EHT, are able to operate in low temperature
•
environments. However, when starting these cameras in a very low termperature condition,
e.g., -40ºC, the embedded heater may take half an hour to warm up the camera. When the
temperature within the canister reaches -10ºC, the camera automatically starts.
User's Manual - 23
VIVOTEK
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
24 - User's Manual
VIVOTEK
► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 93.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try disable the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
26 - User's Manual
VIVOTEK
Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player.
mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 84.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 84 for details.
Video 16:38:01 2012/01/25
User's Manual - 27
VIVOTEK
Video quality (Constant bit rate)40kbps
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet,please refer to Setup the Network Camera over the Internet on page
19.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 84.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 66.
Video ModeH.264
Frame size176 x 144
Maximum frame rate5 fps
Intra frame period1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 84.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live
viewing on a mobile device.
28 - User's Manual
VIVOTEK
Using VIVOTEK Recording Software
The product software CD also contains an ST7501 recording software, allowing simultaneous
monitoring and video recording for multiple Network Cameras. Please install the recording
software; then launch the program to add the Network Camera to the Channel list. For detailed
information about how to use the recording software, please refer to the user’s manual of the
software or download it fromhttp://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the
camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN
card, re-start the IW2 utility.
User's Manual - 29
VIVOTEK
Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live
Video Window.
Resize Buttons
VIVOTEK INC.
Logo
Camera Control
Area
Hide Button
Host Name
Configuration
Area
Live View Window
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 41.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You
can select any of them for live viewing. For more information about multiple streams, please refer to page
66 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 109. If you want to hide this item on
the homepage, please go to Configuration> System > Homepage Layout > General settings > Customized button to deselect the “show manual trigger button” checkbox.
30 - User's Manual
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