Vivotek CD8371-HNTV User Manual
CD8371-HNVF2
Fixed Dome
CD8371-HNTV
Network Camera
User’s Manual
3MP • WDR Pro • SNV • 940nm IR • IK10+ • IP66 • Anti-Ligature • Anti-Grip
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................3
Read Before Use ..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................5
Physical Description ........................................................................................................................................5
Hardware Installation .......................................................................................................................................7
Network Deployment ......................................................................................................................................17
Software Installation .......................................................................................................................................20
Ready to Use ..................................................................................................................................................21
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................22
Using RTSP Players .......................................................................................................................................25
Using 3GPP-compatible Mobile Devices ........................................................................................................26
Using VIVOTEK Recording Software .............................................................................................................27
Main Page
Client Settings
Conguration
System > General settings .............................................................................................................................39
System > Homepage layout ..........................................................................................................................41
System > Logs ...............................................................................................................................................44
System > Parameters ....................................................................................................................................46
System > Maintenance ...................................................................................................................................47
Media > Image .............................................................................................................................................51
Media > Video ................................................................................................................................................62
Media > Video ................................................................................................................................................63
Media > Audio.................................................................................................................................................70
Network > General settings ............................................................................................................................71
Network > Streaming protocols ....................................................................................................................78
Network > SNMP (Simple Network Management Protocol)...........................................................................88
FTP .................................................................................................................................................................89
Security > User accounts ...............................................................................................................................90
Security > HTTPS (Hypertext Transfer Protocol over TLS) .................................................................91
Security > Access List ..................................................................................................................................98
PTZ > PTZ settings .....................................................................................................................................103
Event > Event settings..................................................................................................................................107
Applications > Motion detection....................................................................................................................121
Applications > DI and DO ...........................................................................................................................124
Applications > Tampering detection .............................................................................................................125
Applications > Audio detection ...................................................................................................................126
Applications > Shock detection ...................................................................................................................128
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......129
Recording > Recording settings ..................................................................................................................132
Local storage > SD card management .........................................................................................................137
..............................................................................................................................................................
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.........................................................................................................................................................
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....................................................................................................................................................
3
22
28
33
38
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Local storage > Content management ..................................................................................................... 138
Appendix
URL Commands for the Network Camera ................................................................................................ 141
Technical Specications ...........................................................................................................................339
Technology License Notice ....................................................................................................................... 341
Electromagnetic Compatibility (EMC) .......................................................................................................342
....................................................................................................................................................
141
Overview
VIVOTEK’s CD8371-HNVF2/HNTV is a vandal-proof network camera specifically designed
for prisons and correctional facilities. With up to 20 fps at 3-Megapixel resolution, 940nm IR
illuminators, two-way audio, and available in either xed lens (-HNVF2) or vari-focal (-HNTV), the
CD8371-HNVF2/HNTV is the most feature rich prison cell surveillance camera available today. The
CD8371-HNVF2/HNTV has an anti-ligature design to limit the possibilities of self inicted harm or
suicide, a required feature for environments like prisons, holding cells, psychiatric wards, mental
hospitals, and correctional institutions.
Along with having an anti-ligature design, the CD8371-HNVF2/HNTV is designed to cover a wide
area. Designed to be installed in the upper corner of a cell, the CD8371-HNVF2/HNTV has both
a wide angle horizontal FOV (up to 108°) and vertical FOV (up to 79°) enabling full coverage of a
rectangular cell. Both models lenses also have a 15° vertical tilt to enable vertical view adjustments
where needed. WDR Pro is included enabling better image quality where variable lighting is a
concern as well as SNV technology to produce high-quality full-color surveillance under low-light
conditions. These combined features, along with a built-in microphone, enable correctional ofcers,
mental health evaluators, and prison guards to monitor all the activities of those under their
supervision.
The CD8371-HNVF2/HNTV also supports the industry-standard H.264 compression technology,
reducing file sizes and conserving network bandwidth. It also is ONVIF compliant, enabling
integration with any existing Video Management Software or VIVOTEK’s own VAST Central
Management Software.
Revision History
■ Rev. 1.0: Initial release.
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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ FD8371-HNVF2 or FD8371-HNTV
■ Desiccant bag, screws and anchors, T20 hex wrench
■ I/O combo cable with rubber seal
■ Quick Installation Guide
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Symbols and Statements in this Document
i
INFORMATION:
inconvenient or problem situations.
NOTE
Tips
Electrical Hazard
: Notices provide guidance or advices that are related to the functional integrity of
the machine.
: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:
dangerous or hazardous to the machine or you.
occur to an operator.
provides important messages or advices that might help prevent
: These statements indicate situations that can be
: This statement appears when high voltage electrical hazards might
Physical Description
Outer View
VIVOTEK
IR window
Lens
Microphone
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Inner View
MicroSD
card slot
Rubber seal for I/O combo
Rubber seal for Ethernet
Reset button
RJ45 LAN
port
I/O combo
connecter
Microphone
IR LEDs
IMPORTANT:
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
You should not use an RJ45
connector with a strain relief boot.
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Hardware Installation
1. Jot down the camera's MAC address for later reference.
1
XXXXXX
0002D10766AD
2. Find a at, clean surface to work on the camera. Remove the top cover, and remove the
camera from the base bracket.
T20
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3. Use the base bracket as a template, and draw drill holes using a pencil. The camera is
designed to be installed to a 3-sided corner of a room.
4. Drill 6 mounting holes (8mm in diameter) into the walls and ceiling. If preferred, drill a
cable routing hole.
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6x
Ø 8mm
VIVOTEK
5. With threaded anchors in walls, secure the bracket to walls using hex nuts and washers.
6x
6. Route cables through the wall and the bracket.
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7. Install rubber gasket to the Ethernet cable. Pass the cable through the routing hole on
camera and install the gasket.
8. Use a crimping tool to attach an RJ45 connector to the Ethernet wires.
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid
o
O
g
B
b
G
br
BR
1
2
3
4
5
6
7
8
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9. Attach the I/O combo cable to camera and install the combo connector. Leave 5cm of the
Ethernet cable inside the camera, and connect the connector.
DI/DO
AC 24V
DC 12V
Audio IN
Audio OUT
5cm
Reset
10. When cabling connection is done, secure the camera to bracket.
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11. Insert a MicroSD card. Replace the desiccant bag with the one that comes with the
shipping package.
10
64
GB
1
I
12. The camera lens can be tilted up and down. Adjust the shooting direction
+15°
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-15°
Adjust the lens module so that the eld of view can cover the entire room.
V FOV 78°
VIVOTEK
13. Connect the camera to the local network. Install VIVOTEK's IW2 software utility. Dou-Dou-
ble-click on the camera’s MAC address to open a browser management session with
the camera.
IW2
LAN
Browser
00-02-D1-73-02-02 192.168.5.151 FD8168
0002D1730202
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14. When ensured that the eld of view suits your need, install the top cover.
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LED Denitions
Item LED status Description
LED De`nitions
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Connected to network
Upgrading rmware
Restoring defaults
VIVOTEK
5 RED LED is on, Green LED blinks and RED
LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
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Hardware Reset
Reset Button
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with
other preceding standard SD cards.
SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB
and
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Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
802.3af
PoE Switch
VIVOTEK
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
3. The PoE device should comply with the IEC TR 62101 standard.
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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 20 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
Internet
WAN (Wide Area Network )
Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network)
Router IP address : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 72 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 71 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 72 for details.
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Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
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Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
IW
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click
Next
to continue the program.
2
Installation
Wizard 2
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
Network Camera
Model No: CD8371-HNTV
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
00-02-D1-73-02-02 192.168.5.151 CD8371-HNTV
0002D1730202
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Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
VAST recording software in a deployment consisting of multiple cameras. For its installation
details, please refer to its related documents.
NOTE:
When mounted to the 3-sides corner, it is normal you can see the walls from side to side. In the night
mode, special algorithms have been implemented to reduce the IR lights reected from the wall.
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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft® Internet Explorer or Mozilla Firefox).
2. Enter the IP address of the Network Camera in the address eld. Press
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
Enter
.
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 90.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX® Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX® controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX® control. Follow the instructions to
complete installation.
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IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC con-
nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis-
able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
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Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player.
mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 79.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 79 for details.
Video 16:38:01 2012/01/25
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Video quality (Constant bit rate) 40kbps
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
17.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 79.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 62.
Video Mode H.264
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 79.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., QuickTime).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live
viewing on a mobile device.
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Using VIVOTEK Recording Software
The product software CD also contains a VAST recording software with 32 free channels,
allowing simultaneous monitoring and video recording for multiple Network Cameras. Please
install the recording software; then launch the program to add the Network Camera to the Channel
list. For detailed information about how to use the recording software, please refer to the user’s
manual of the software or download it from http://www.vivotek.com.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with a xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the
camera, you can restore the camera to its factory defaults. The factory default is DHCP client.
3. If you change your network parameters, e.g., added a camera via a connection to a LAN
card, re-start the IW2 utility.
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Resize Buttons
Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live
Video Window.
VIVOTEK INC.
Logo
Camera Control
Area
Hide Button
Host Name
Configuration
Area
Live View Window
The Camera Control Area, the ePTZ control, is.only available for stream #3.
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 39.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You
can select any of them for live viewing. For more information about multiple streams, please refer to page
62 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 106. If you want to hide this item on
the homepage, please go to
Customized button
28 - User's Manual
to deselect the “show manual trigger button” checkbox.
Configuration> System > Homepage Layout > General settings >
VIVOTEK
Video Control Buttons
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to
Client Settings on page 33.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 38.
Language: Click this button to choose a language for the user interface. Language options are available
in: English, Deutsch, Español, Français, Italiano,
日本語
, Português,
簡体中文
, and
繁體中文
. Please
note that you can also change a language on the Conguration page; please refer to page 38.
Hide Button
You can click the hide button to hide or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size.
Click 50% is to resize the homepage to 50% of its original size.
Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
■ The following window is displayed when the video mode is set to H.264:
H.264 Protocol and Media Options
Video Title
Title and Time
Zoom Indicator
Video (TCP-V)
Video 17:08:56 2016/03/25
x4.0
Video Title: The video title can be congured. For more information, please refer to Video Settings on
page 51.
H.264 Protocol and Media Options: The transmission protocol and media options for H.264 video
streaming. For further conguration, please refer to Client Settings on page 33.
2016/03/25 17:08:56
Time
Time: Display the current time. For further conguration, please refer to Media > Image > Genral settings
on page 51.
Title and Time: The video title and time can be stamped on the streaming video. For further conguration,
please refer to Media > Image > General settings on page 56.
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NOTE:
This PTZ panel and Global View are only available for stream #3.
PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming
a smaller view frame within a large view frame. Please refer to PTZ settiings on page 103 for detailed
information.
Global View: Click on this item to display the Global View window. The Global View window contains a
full view image (the largest frame size of the captured video) and a oating frame (the viewing region of
the current video stream). The oating frame allows users to control the e-PTZ function (Electronic Pan/
Tilt/Zoom). For more information about e-PTZ operation, please refer to E-PTZ Operation on page 103.
For more information about how to set up the viewing region of the current video stream, please refer to
page 103.
The viewing region of
the curruent video
stream
The largest frame size
Note that the PTZ buttons on the panel are not operational unless you are showing only a portion of the
full image. If the live view window is displaying the full view, the PTZ buttons are not functional.
NOTE:
For a megapixel camera, it is recommended to use monitors of the 24" size or larger, and are
capable of 1600x1200 or better resolutions.
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