Vivotek CC9381-HV User Manual
CC9381-HV
Fisheye Network Camera
User’s Manual
5MP • Outdoor • IP66 • IK10 • Day & Night • 180°Panoramic View
WDR Pro • Smart Stream III • 3DNR • 15M Smart IR •
±25° Tilt Lens
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ..................................................................................................................................................... 4
Read Before Use .................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document ............................................................................................................ 5
Physical Description .............................................................................................................................................. 6
Hardware Installation ............................................................................................................................................. 8
Software Installation ............................................................................................................................................. 18
Network Deployment ............................................................................................................................................ 24
Ready to Use ........................................................................................................................................................ 25
Accessing the Network Camera
Using Web Browsers ............................................................................................................................................ 28
Using RTSP Players ............................................................................................................................................. 31
Using 3GPP-compatible Mobile Devices .............................................................................................................. 32
Using VIVOTEK Recording Software ................................................................................................................... 33
Main Page
Client Settings
Conguration
....................................................................................................................................................................
...........................................................................................................................
................................................................................................................................................................
.........................................................................................................................................................
...........................................................................................................................................................
28
34
39
44
System > General settings ....................................................................................................................... 45
System > Homepage layout ................................................................................................................................ 47
System > Logs ..................................................................................................................................................... 50
System > Parameters .......................................................................................................................................... 52
System > Maintenance ......................................................................................................................................... 53
Media > Image ................................................................................................................................................... 57
Media > Video ...................................................................................................................................................... 69
Media > Video ...................................................................................................................................................... 70
Media > Video ...................................................................................................................................................... 71
Media > Audio....................................................................................................................................................... 80
Network > General settings .................................................................................................................................. 81
Network > Streaming protocols .......................................................................................................................... 88
Network > SNMP (Simple Network Management Protocol) ................................................................................. 97
Network > FTP ..................................................................................................................................................... 98
Security > User accounts ..................................................................................................................................... 99
Security > HTTPS
Security > Access List ...................................................................................................................................... 108
PTZ > PTZ settings ............................................................................................................................................ 114
Event > Event settings........................................................................................................................................ 118
Applications > Motion detection.......................................................................................................................... 132
Applications > Tampering detection ................................................................................................................... 135
Applications > Audio detection ......................................................................................................................... 136
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 138
Recording > Recording settings ........................................................................................................................ 141
Local storage > SD card management ............................................................................................................... 146
Local storage > Content management ............................................................................................................... 147
(Hypertext Transfer Protocol over SSL)
............................................................. 101
3
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Appendix
URL Commands for the Network Camera ................................................................................................ 150
Technology License Notice ....................................................................................................................... 370
Electromagnetic Compatibility (EMC) .......................................................................................................371
....................................................................................................................................................
150
Overview
VIVOTEK’s CC9381-HV is a vandal-proof network camera offering up to 20 fps at
5-Megapixel resolution, 30fps at 3-Megapixel resolution. Its compact size makes it an
ideal choice for boutique, department and convenience stores. With the unique hang-proof
design and inconspicuous appearance, the camera is also ideal for schools, police stations
and prisons.
The CC9381-HV can deliver a wide 180 degrees view, providing complete video security
with no dead angles. With WDR Pro and SNV technology, a high-quality full-color
surveillance video is still possible in high contrast or low-light conditions. The unique
mounting design facilitates easy installation on a wall in order to capture faces at eye level.
The built-in microphone records sound within a 5 meter range to further increases the level
of surveillance.
The camera supports the industry-standard H.265 compression technology that drastically
reduces file sizes and conserving valuable network bandwidth. Together with the VAST
recording software, users can simply and quickly set up an easy-to-use IP surveillance
system.
The CC9381-HV also has built-in 180° IR illuminators up to 15 meters. So no matter day or
night, light or dark, the CC9381-HV’s versatility is unmatched.
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Revision History
■ Rev. 1.0: Initial release.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
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i
Package Contents
■ CC9381
■ Screw pack, desiccant bag, waterproof cable gland, Hole plugs.
■ Tilt bracket and screws.
■ Quick Installation Guide & alignment stickers.
■ Adapter bracket (for mounting to gang box).
WARNING:
1. IR lights emit from ths product.
2. Use appropriate shielding or eye protection.
Symbols and Statements in this Document
VIVOTEK
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.
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Physical Description
Outer View
IR LEDs
Microphone
Lens
Inner View
IR LEDS
Tilt retention
screw
SD card socket
Reset
button
Microphone contact
pins
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NOTE:
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
IMPORTANT:
The camera requires an 802.3af PoE switch or mid-span for power using the consumption
of 8.55W.
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Hardware Installation
Avoid having objects near the IR lights. The IR lights reected back from the objects may
smear the night-time images.
<3M / 9.84 feet
1. Jot down the camera's MAC address for later reference.
XXXXXX
0002D10766AD
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2. Attach the alignment sticker to a preferred location. Drill a cabling hole and the pilot
holes for the mounting screws. Route cables through the routing hole.
Drill hole ( camera )
Cable hole
) tekcarb nwod tliT ( eloh llirD
Lens
Drill hole(camera)
P/N : 621055300G
CAT5
VIVOTEK
3. When connecting the Ethernet cable, use the cable housing to make sure the
connections are waterproof.
3-1. Pass an Ethernet cable through the seal dome, rubber seal, and the cable gland
body.
3-2. Properly install and fasten the components of the cable gland.
3-2
5.5 ~ 6.4mm
3-1
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3-3
3-3. Connect the Ethernet cable to the camera's RJ45 socket, install the cable seal,
and tighten the waterproof components.
4. Connect a ground wire to the grounding position on the back of the camera.
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5. Open the top cover by loosening the 4 T10 screws.
T10
VIVOTEK
A
B
There are 3 installation options:
A. to the wall; B. to a single gang box using the mounting plate; C. to the tilt
bracket.
+
+
C
+
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A
A-1
Drill hole ( camera )
) tekcarb nwod tliT ( eloh llirD
Drill hole(camera)
Use the alignment sticker to drill mounting holes on a wall. If preferred,
drill a cabling routing hole.
Cable hole
Lens
P/N : 621055300G
A-2
Install the camera to wall by driving 4 included screws.
Move to Step 6 when
done.
6
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B
B-1
Use the adapter plate to install the camera to a single gang box.
4" x 2" Handy box
Move to Step 6 when
done.
6
C
When mounting to wall, note the characteristics of the sheye lens. The
center of the lens offers the best imaging result. The center of the lens
should be oriented to cover the object of your interest; such as a person's
facial features.
15º
1.6~1.8m
3m
2m
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C-1
Install the tilt bracket using the included screws and anchors.
15°
+
C-2
Secure the camera to bracket using the short Phillips screws. You can install the
camera in a opposite direction.
OR
Move to Step 6 when
done.
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6
If drilling a routing hole is not allowed, you can route the cable along a wall.
Remove the plastic plug at the edge of the camera.
VIVOTEK
6. Install a MicroSD card if edge storage is preferred.
64
GB
10
1
I
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7. If necessary, you can loosen the tilt screws on the sides of the lens to tilt for a optimal
shooting angle.
120°
8. Replace the desiccant bag on the camera's plastic cover .
25°
25°
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2
1
9. Install the top cover by fastening the 4 T10 screws.
VIVOTEK
Torque: 6.5±0.5kgf-cm
10. Remove the protective sheet on the lens cover.
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11. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
Shepherd
LAN
Browser
Software Installation
12. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
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12-1. Run the Shepherd utility.
12-2. The program will conduct an analysis of your network environment.
VIVOTEK
12-3. The program will search for all VIVOTEK network devices on the same LAN.
12-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.
Network Camera
Model No: CC9381-HV
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
CC9381-HV
IB8360-W 192.168.4.151 00-02-D1-73-02-02
0002D1730202
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Forceful Password Conguration
13. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
13-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
13-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.
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Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
13-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.
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14. Install 4 silicon seal plugs to the screw holes on the 4 corners. Note the orientations of
these seal plugs.
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LED Denitions
Item LED status Description
LED Denition
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Connected to network
Upgrading rmware
Restoring defaults
VIVOTEK
5 RED LED is on, Green LED blinks and RED
LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network
Status after a reset (network connected)
disconnected)
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
MicroSD/SDHC/SDXC Card Capacity
This network camera is compliant with MicroSD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB
/ 128GB / 256GB and other preceding standard SD cards.
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Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the below illustration to connect the Network Camera to a PoEenabled switch via Ethernet cable.
802.3af
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
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Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the
32-channel recording software from the software CD in a deployment consisting of
multiple cameras. For its installation details, please refer to its related documents.
VIVOTEK
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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 20 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
Internet
Cable or DSL Modem
WAN (Wide Area Network )
Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network)
Router IP address : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 82 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 81 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 82 for details.
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For example, your router and IP settings may look like this:
Device IP Address: internal port IP Address: External Port (Mapped
port on the router)
Public IP of router 122.146.57.120
LAN IP of router 192.168.2.1
Camera 1 192.168.2.10:80 122.146.57.120:8000
Camera 2 192.168.2.11:80 122.146.57.120:8001
... ... ...
Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 99.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX
complete installation.
®
control. Follow the instructions to
User's Manual - 29
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IMPORTANT:
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the Shepherd utility, a 32-bit IE browser will be
•
opened.
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC con-
nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis-
able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
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