Vivotek CC8371-HV User Manual
Fixed Dome
CC8371-HV
Network Camera
User’s Manual
180° Panoramic View • H.264 • 3MP • 20M IR • SNV (Supreme Night Visibility)
Anti-ligature • Smart Stream II • Smart IR • WDR Pro • IP66, Vandal-proof IK10-rated Housing
Rev. 1.0
VIVOTEK
Table of Contents
Overview
Revision History ...............................................................................................................................................4
Read Before Use ..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document ......................................................................................................4
Physical Description .........................................................................................................................................5
Hardware Installation ........................................................................................................................................6
Software Installation .......................................................................................................................................10
Forceful Password Conguration ...................................................................................................................12
Network Deployment ......................................................................................................................................17
Ready to Use ..................................................................................................................................................20
Auto Focus (for Motorized Lens Models only) ................................................................................................21
Accessing the Network Camera
Using Web Browsers ......................................................................................................................................22
Using RTSP Players .......................................................................................................................................25
Using 3GPP-compatible Mobile Devices ........................................................................................................26
Using VIVOTEK Recording Software .............................................................................................................27
Main Page
Client Settings
Conguration
System > General settings .............................................................................................................................39
System > Homepage layout ..........................................................................................................................41
System > Logs ...............................................................................................................................................44
System > Parameters ....................................................................................................................................46
System > Maintenance ...................................................................................................................................47
Media > Image .............................................................................................................................................51
Media > Video ................................................................................................................................................64
Media > Audio.................................................................................................................................................72
Network > General settings ............................................................................................................................73
Network > Streaming protocols ....................................................................................................................81
Network > SNMP (Simple Network Management Protocol) ...........................................................................90
Network > FTP ...............................................................................................................................................91
Security > User accounts ...............................................................................................................................92
Security > HTTPS (Hypertext Transfer Protocol Secure) ....................................................................93
Security > Access List ................................................................................................................................100
PTZ > PTZ settings ......................................................................................................................................105
Event > Event settings..................................................................................................................................109
Applications > Motion detection....................................................................................................................123
Applications > DI and DO ...........................................................................................................................126
Applications > Tampering detection .............................................................................................................127
Applications > Audio detection ...................................................................................................................128
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......130
Recording > Recording settings ..................................................................................................................133
Local storage > SD card management .........................................................................................................138
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3
22
28
33
38
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Local storage > Content management ..................................................................................................... 139
Appendix
URL Commands for the Network Camera ................................................................................................ 142
Technical Specications ...........................................................................................................................354
Technology License Notice ....................................................................................................................... 356
Electromagnetic Compatibility (EMC) .......................................................................................................357
....................................................................................................................................................
142
Overview
VIVOTEK’s CC8371-HV is a vandal-proof IR fisheye network camera offering up to 30 fps at
3-Megapixel resolution. With its unique design and inconspicuous appearance, the CC8371HV is suitable for a wide array of environments. Featuring 180° horizontal panoramic views with
adjustable 25° tilt angle, the camera allows users amazing exibility of viewing angles and options.
The camera’s weather-proof compact size also makes it an ideal choice for indoor and outdoor
scenarios such as boutiques, convenience stores, banks, schools, parking lots and residential
homes. Without ligature edges, it can also be very effective in tough security installations like
prisons and mental facilities.
The CC8371-HV can view up to 180 degrees, providing complete video security without losing
angle coverage. Featuring WDR Pro, the camera captures both the dark and bright areas of an
image and combines the differences to create a highly realistic representation of the original
scene. Further, with added SNV technology, high-quality full-color surveillance video becomes
possible even under low-light conditions. These combined features enable the camera to provide
video quality remarkably close to the capabilities of the human eye. Further increasing the level of
surveillance, a built-in microphone can record sound within a 5-meter radius.
The CC8371-HV also has built-in 180° IR illuminators up to 15 meters. So no matter day or night,
light or dark, the CC8371-HV’s versatility is unmatched.
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i
Revision History
■ Rev. 1.0: Initial release.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ CC8371-HV
■ Screw pack, IP66 waterproof cable connector, mount adapter bracket, Tilt bracket
■ Desiccant bag,
■ Quick Installation Guide & alignment sticker
Symbols and Statements in this Document
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
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Physical Description
VIVOTEK
RJ45 female connector
IR LEDs & reectors
Microphone
Reset button
LED
Microphone contact pins
Lens & tilt screws
MicroSD/SDHC/SDXC
Card Slot
NOTE:
The "T" and "HT" models have an auto-focus motorized lens. Some of the sufx syntax are
listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality also known as WDR
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Hardware Installation
<3M / 9.84 feet
It is best to avoid installing the camera with objects near within 3 meters. Objects, such
as a wall can cause reection of IR light during the night mode operation. This can cause
image blur or over-exposure at night.
IMPORTANT:
Do not remove the protective sheet before the installation is completed.
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1. Jot down the camera's MAC address for later reference. This is especially important if
you install numerous cameras at an installation site.
Network Camera
Model No: XXXXXX
MAC: 0002D1083236
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Pat. 6,930,709
Made in Taiwan
2. Use the included sticker for mount holes and drilling a cabling hole. If mounting to a
junction box or tilt bracket is preferred, route a CAT5e or CAT6 Ethernet cable through
the cabling hole.
) tekcarb nwod tliT ( eloh llirD
P/N : 621055300G
Drill hole ( camera )
Cable hole
Lens
Drill hole(camera)
CAT5
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3. Install the waterproof connector.
3-1. Insert an Ethernet cable through the cable gland, and the rubber seal.
3-2. Remove part of cable sheath. You will need an RJ45 crimping tool to attach the
Ethernet wires to a connector.
3-3. Connect the RJ45 connector and tighten the waterprorf connector with a rubber seal
within.
3.5 ~ 6mm
3-1
3-2
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid
3-3
BR
o
O
g
B
b
G
br
1
2
3
4
5
6
7
8
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4. Install a ground wire to the back of the camera using an included screw. terminal block.
5. Open the top cover by loosening 4 T10 anti-tamper screws.
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A
The camera supports 3 mounting options:
A. to wall.
B. to a single handy box.
C. to a 15º tilt bracket, which also provides some room for cabling connection.
B
C
+
+
+
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Installation Type: A. Wall mount.
A
A-1. Use the included slignment sticker to drill holes on a preferred location.
A-1
Drill hole ( camera )
Cable hole
) tekcarb nwod tliT ( eloh llirD
VIVOTEK
Lens
Drill hole(camera)
P/N : 621055300G
A-2. With anchors in the wall, install the camera by driving 4 Phillips screws.
A-2
Jump to Step 6.
6
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B
Installation Type: B. Handy box.
B-1. Secure the included adapter bracket to a handy box. Secure the camera to bracket by
fastening 4 machine screws.
4" x 2" Handy box
B-1
Jump to Step 6.
6
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C
Installation Type: C. Tilt bracket.
The tilt bracket can be used for the scenario where you can install the camera at a higher
position while the center of the eld of view still falls at the main target of your interest.
For examaple, you can install it on the back of a counter. The best image quality of a
panoramic lens is at the center.
15º
1.6~1.8m
3m
C-1. Install the tilt bracket to wall.
C-1
15°
2m
+
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C-2. Secure the camera to bracket by driving 4 machine screws.
Note that you can turn the camera upside town if necessary.
C-2
OR
Jump to Step 6.
Chances are you may not be able to drill a cabling hole on the wall. You can
remove the plastic side cap, and route the cable along the wall.
6
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6. Install a MicroSD card if onboard storage is preferred.
10
64
GB
1
I
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7. If preferred, you can loosen the tilt screws on the sides of the lens to adjust the shooting
angle.
120°
25°
25°
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8. Replace the desiccant bag that is attached to the camera with one that comes with your
shipping package.
2
1
9. Properly align the top cover with the camera base. Install the top cover. Please do not
over-tighten the screws.
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Torque: 6.5±0.5kgf-cm
10. Remove the protective sheet from the top cover.
VIVOTEK
11. Connect the Ethernet cable to a PoE mid-span or switch. Install the Shepherd utility
software so that you can access the camera over the network.
Shepherd
LAN
Browser
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Software Installation
12. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
12-1. Run the Shepherd utility.
12-2. The program will conduct an analysis of your network environment.
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12-3. The program will search for all VIVOTEK network devices on the same LAN.
12-4.After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.
Network Camera
Model No: CC8371-HV
MAC:0002D1730202
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
R o HS
Made in Taiwan
CC8371-HV
IB8360-W 192.168.4.151 00-02-D1-73-02-02
0002D1730202
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Forceful Password Conguration
13-1. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
13-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and
can not be changed.
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13-3. Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
13-4. Another prompt will request for the password you configured. Enter the password
and then you can start congure your camera and see the live view.
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LED Denitions
Item LED status Description
LED De`nitions
1 Steady Red Powered and system booting, or network failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
3 Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
4 Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Connected to network
Upgrading rmware
Restoring defaults
5 RED LED is on, Green LED blinks and RED
LED is constantly on.
Green and RED LEDs are constantly on. Status after a reset (network disconnected)
Status after a reset (network connected)
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
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Network Deployment
General Connection (PoE)
When using a PoE switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Follow the illustration below to connect the Network Camera to a PoE
switch via an Ethernet cable.
802.3af
VIVOTEK
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a nonPoE switch.
PoE Power Injector
(optional)
Non-PoE Switch
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
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Internet connection via a router
Before configuring the Network Camera over the Internet, make sure you have a router and
follow the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 10 for
details.
WAN (Wide Area Network )
Internet
Router IP address : from ISP
LINK
POWER
COLLISION
RECEIVE
1
2
PARTITION
3
4
5
LAN (Local Area Network)
Router IP address : 192.168.0.1
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
Cable or DSL Modem
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 74 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 73 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 74 for details.
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Congure the router, virtual server or rewall, so that the router can forward any data coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.
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Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
®
Internet Explorer or Mozilla Firefox).
NOTE:
NOTE
► For Mozilla Firefox or Chrome users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 92.
► If you see a dialog box indicating that your security settings prohibit running ActiveX
®
Controls, please enable the ActiveX
Controls for your browser.
®
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX
®
controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX
complete installation.
®
control. Follow the instructions to
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IMPORTANT:
Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a
•
management/view session with the camera using a 64-bit IE browser.
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
•
SysWOW64. A 32-bit version of IE browser will be installed.
On Windows 7, the 32-bit explorer browser can be accessed from here:
•
C:\Program Files (x86)\Internet Explorer\iexplore.exe
If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
•
Tips:
1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try disable the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
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Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
1. Launch the RTSP player.
mpegable Player
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
pvPlayer
stream1 or stream2>
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 82.
For example:
rtsp://192.168.5.151:554/live.sdp
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 82 for details.
Video 16:38:01 2012/01/25
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