Vivo DESK-V102E User Manual

DESK-V102E Controller

Instruction Manual

SKU: DESK-V102E Controller

Scan the QR code with your mobile device or follow the link

for helpful videos and specications related to this product.

https://vivo-us.com/products/desk-v102e

[e-mail] www.vivo-us.com 1-800-371-5654

WARNING!

If you do not understand these directions, or if you have any doubts about the safety of the

installation, please call a qualied technician. Check carefully to make sure there are no missing or
defective parts. Improper installation may cause damage or serious injury. Do not use this product
for any purpose that is not explicitly specied in this manual and do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or

inappropriate use.

ELECTRICAL SAFETY INSTRUCTIONS

THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC
SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.

Switch the Display from Centimeter to Inch

The preset measurement shown on the display is cm. If you would like to change cm to inch, restart the
system by unplugging for at least 5 seconds and plug back in, then press “T” for at least 8 seconds. The
controller will beep twice and change the displayed unit. Repeat to switch back from inch to cm.

Reset Mode

While the unit is powered on, press the down arrow until the desk moves to the fully lowered position.

Restart the system by unplugging for at least 5 seconds and plug back in, then hold the down arrow until

RST is displayed. The desk will move to the lowest position, then raise approximately 5mm and stop to
complete the reset process.

TROUBLESHOOTING

• DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.

• DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.

• NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR

SELLER TO REPLACE DAMAGED PARTS.

• NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE

MADE CONTACT WITH LIQUIDS.

• ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.

• OUTDOOR USE IS PROHIBITED.

OPERATING CONTROL PANEL

OPERATING INSTRUCTIONS: When the system is powered on, you will hear a beep and the existing
desktop height will be displayed on the control panel.

Upward and Downward Movement

Press and hold the up or down arrow until the desk reaches the desired height.

Memory Mode

To store a certain height in the controller’s memory, rst press “M”. The letter “S-” will be displayed.
Now press “1”, “2” or “3” within ve seconds to store the current height in memory. Each number can
store a dierent height. Once in memory, you can recall any of the three height settings by pressing the
corresponding button. Touching any button (except for “T”) will stop the automatic adjustment.

Timed Reminder Mode

To set the timer, press “T”. The display will ash “0.5h” representing 30 minutes. Press “T” repeatedly to
increase 0.5 hours at a time. The maximum timer setting is 2 hours. The timer is set when the display
stops ashing and the light in the top right corner of the controller is on. When the timer has reached
the set time, a beep will sound reminding the user to adjust the working position. Once the timer setting
has expired, the unit’s timer is canceled. To deactivate the timer, press “T” ve times or until the current
height is displayed and the light in the upper right corner is turned o.

Error Code Description/Resolution

ER1 Overload in downward direction. Disconnect and reconnect power.

ER2 Overheating in controller. Wait 18 minutes to allow controller to cool.

ER3 Motor connection fault. Reconnect motor and reset desk.

ER4 Desk weight limit exceeded. Decrease desk load before operating.

NOTES

• Self-protection function: The unit will enter a protective mode should the system operate in

excess of 2 minutes with “HOT” on the controller display. The system will return to normal

operation aer approximately 18 minutes.

• Over-current protection mode: While operating, should the load on the desk exceed rated

specications, the system will enter into over-current protection mode to protect the system

from damage. When this happens, the desk will move downward approximately 30mm and

come to a stop with the current height displayed.

• Do NOT remove or reconnect power to reset the unit when in a protective or “HOT” state, as

this may damage the electronics.

CAUTION!

Power-Saving Mode

When no actions are made for over 10 minutes, the system will enter power-saving mode, touch any

button to enter operation mode.

Screensaver Mode

You can prevent accidental operation by holding the “M” button for 3 seconds, placing the unit into
Screensaver Mode. The screensaver is activated when the display shows “- - -”. The screensaver will also
become active if there is no activity for over 90 seconds. To turn o the screensaver, press and hold the
“M” button for 3 seconds.

2 3

Keep monitor and

laptop base fully on

the desktop.

Failure to follow these instructions may result in property damage and/or personal injury.

Follow the cable

routing instructions to

avoid the potential to

pinch cables.

Leave enough slack

in cable to allow for

full range of vertical

motion (15” / 38 cm).

Raise desktop
slowly to keep

items stable.