When powering the camera ON for the first time the camera will take you through the INITIAL
CAMERA SETUP.
Powering the Camera ON
1) Batteries
Make sure the batteries, 3x AAA (1.5V) alkaline batteries, have been inserted properly into
your digital camera.
- Slide and open the battery compartment.
- Make sure the batteries are inserted with the correct polarity, as indicated on the inside of
the battery compartment door.
- Close the battery compartment door.
NOTE:
When the “No Power” is displayed on the LCD, this indicates that your camera has
insufficient battery power and will automatically power off. If you have captured sample
images on the camera‟s memory, you will need to download the sample photos and videos
to your PC. If there is no SD card inserted before it powers off, the photos and videos will not
be saved.
Remove the batteries from the camera when not in use for an extended period.
Do not mix alkaline and non-alkaline batteries.
Some features, such as Flash, will not work if the battery power level is low.
When the battery power is low the battery icon turns red and the camera will
automatically turn off a few seconds later.
Rechargeable batteries not recommended.
The energy status of the power is displayed on LCD as shown below:
Full battery power Medium battery power Low battery power
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2) SD Card
Make sure an SD card has been properly inserted into your camera. (SD card not included.)
To properly insert the SD Card:
Push the SD card into the slot in the direction shown on the camera (see SD icon by the SD
card slot). Push the SD card until you hear a slight clicking sound. This indicates the SD
card has been inserted correctly.
Note:
After the camera is powered on, an SD icon will appear on the LCD display. If you do not
see the SD icon on the display, please check if the card was inserted properly.
Make sure the SD card is not locked (check the lock switch on the side of the SD card). If
the SD card is locked this will prevent the camera from saving captured photos to the SD card.
3) Power On
Press the POWER button to turn on the camera.
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Main Camera Modes
Photo Capture Mode
Use this mode to capture pictures with your camera.
This is the default mode when the camera is powered ON.
To take a picture, aim your camera as desired and press the Shutter button.
The picture will be automatically saved to your camera‟s memory card.
To access the various menus for the Photo Capture mode, press the MENU button while in
the Photo Capture mode.
Video Capture Mode
Use this mode to capture videos with your digital camera.
After turning on your camera, press the MODE button once to open the Video Capture
mode. To take a video, aim your camera as desired and press the Shutter button to start
the record. A red record indicator will appear on the LCD screen while record is in progress.
To stop the record, press the Shutter button again. The video will be automatically saved to
your camera‟s memory card.
To access the various menus for the Video Capture mode, press the MENU button while in
the Video Capture mode.
Playback Mode (Photos & Videos)
Use this mode to view and manage the photos and videos on your camera.
After turning on your camera, press the MODE button twice to open the Playback mode for
photos and videos. You can scroll through the photos and videos that you‟ve previously
taken to view, edit or delete them as desired.
To access the various menus for the Playback mode for photos and videos, press the
MENU button while in the Playback mode.
Your camera has different modes for the various camera functions.
You can switch modes by pressing the MODE button on your camera after the camera has been
powered ON.
Window XP SP3, Vista SP1, or Windows 7/
Mac OS X v10.5.x or higher
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Computer System Requirements
WINDOWS OS
To be able to download photos and videos to your PC using the “Vivitar® Experience™ Image
Manager” Software, you will need the following minimum configuration:
Microsoft® Windows XP with Service Pack 3, Windows Vista with Service Pack 1 or Windows 7
Pentium® 4 processor (or above)
1GB of RAM, with 250 MB of free hard disk space
16-bit Color monitor, 1024 X 768 recommended screen resolution
CD-ROM Drive
QuickTime® 6 or higher
Microsoft® Internet Explorer 7 or higher
Windows Media Player 10 or higher
DirectX 9 or higher
Internet connection required
MACINTOSH OS
To be able to download photos and videos to your Macintosh using the “Vivitar® Experience™
Image Manager” Software, you will need the following minimum configuration:
Intel® Processor running Mac OS X v10.5.x or later
1GB RAM, 250 MB free hard disk space
Display: 1024 x 768 or higher-resolution monitor
QuickTime® 6 or higher
Internet connection required
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Powering the Camera On/Off
Make sure the batteries have been inserted properly into your digital camera. If your camera
comes with a rechargeable lithium battery, make sure it is fully charged before the first use.
Make sure an SD card has been inserted into your camera.
(SD card up to 32GB - SD Card not included)
Please see InitialCameraSetup for more information.
Powering the camera ON
Press the Power button to turn your camera ON.
After powering on, the camera emits a sound and the LED light turns on briefly.
The LCD screen turns on with your camera in Photo Capture mode to start.
Powering the camera OFF
While the camera is on, you can press the Power button again at any point to turn your
camera OFF.
A “Goodbye” screen appears and then the camera will power off completely.
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Changing Camera Mode
Your camera has three main modes:
1) Photo Capture Mode - Use this mode to capture photos with your camera.
2) Video Capture Mode - Use this mode to capture videos with your camera.
3) Playback Mode (for photos and videos) - Use this mode to view the photos and videos
you have already taken with your camera.
When the camera is first powered ON, the Photo Capture Mode will be active.
The icons that appear on the LCD screen are the best default settings so that you can begin to
capture and enjoy clear quality photos.
To change the active camera mode, make sure the camera is powered ON and press the MODE
button.
When in Photo Capture Mode, this icon will display on the top-left corner of the LCD display
When in Video Capture Mode, this icon will display on the top-left corner of the LCD display
When in Playback Mode, this icon will display on the top-left corner of the LCD display
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Camera Options: Flash, Macro, Zoom
Flash Type
Description
Forced Off (Default)
No Flash
No flash will appear.
Use this when you do not want to activate Flash.
NOTE: A „Turn On Flash‟ message appears when the camera
detects a need for flash. When this message appears, it is
recommended to press the Flash/Up button and select one of the
flash options: Auto Flash, Forced On
A
Auto Flash
When you want the camera to determine if Flash is needed, select
Auto Flash.
The flash will automatically turn on according to the lighting
conditions.
When the LED light stops blinking, the Flash is ready for use.
NOTE: In some cameras, an initial flash appears to test your
lighting conditions. If flash is needed, a second flash will appear
upon taking the photo.
Flash Options
There are several Flash options available on your camera. The options appear on the Photo
Capture Mode LCD screen in sequence.
To change the Flash mode, press the UP Quick Function button until you arrive at your desired
settings.
Important: When using Flash, stand between 8 to 10 feet away from the scene you would like to
capture.
Note: The MACRO mode must be turned OFF when you want to use the Flash.
To change the MACRO setting:
Slide the MACRO switch down to the Mountain icon.
(See the section titled „Macro Menu‟ for more details.)
When MACRO is OFF, the mountain icon appears on the LCD display.
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Forced On
The flash is enabled for each photo.
NOTE: If you use this option in a well lit environment, your photo
may be appear too bright/light (overexposed).
Red Eye Reduction
Eliminates the red-eye effect in a photo caused by flash.
Macro Options /
Your camera contains a Macro Switch that allows you to manually enable or disable the Macro
mode on your camera. While using the Macro mode, you can capture images at close range (30
~ 40 cm).
MACRO ON:
To turn the Macro mode ON, slide the Macro Switch on the side of your camera UP to the flower
icon.
When enabled, the Macro mode will allow your camera to focus on an object that is close to
the camera.
The flower icon will appear on the LCD and indicates that the Macro mode is ON.
MACRO OFF:
To turn the Macro mode OFF Slide the Macro Switch on the side of the camera DOWN to the mountain icon.
The mountain icon will appear on the LCD display.
When Macro mode is off, images can be captured from 1.5m - ∞ (infinity).
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NOTE:
The Macromode must be turned OFF when you want to use the following features of your
camera: Flash.
Digital Zoom Option
You can magnify your subject up to 4 times using the digital zoom while capturing your photos
and recording your videos.
Press the T button to zoom in on the object and press the W button to zoom back
out.
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Photo Capture Mode
The Photo Capture mode allows you to capture pictures with your digital camera.
This is the default mode when your camera is first powered on.
Taking a Picture
1) While in Photo Capture mode, use the LCD display on the back of the camera to direct the
camera at the scene you would like to capture.
2) Press the T/Zoom In and W/Zoom Out buttons to zoom in/out if desired.
3) Press the Shutter button to take the picture.
4) The picture will automatically be saved to the camera‟s internal memory or SD memory card.
Note: When the internal memory is full, the LCD screen will display “Memory Full! Insert a SD
Memory Card to Transfer and Take More Photos!” If you attempt to take photos or videos
when the camera‟s internal memory is full, the camera will beep continuously. Please download
the test images to your computer using the Vivitar® Experience™ Image Manager software as
described below in the section “Getting Photos and Videos from your Camera to Your
Computer” as soon as possible or insert an SD memory card in order to take more images.
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Image Resolution
The Image Resolution allows you to choose the desired size of the images taken by your camera.
Keep in mind that images with a higher resolution will also take up more of your camera‟s
memory.
The default setting is 3M if no SD card is inserted. For higher resolution image changing please
insert a SD memory card first.
1) Press the Menu/OK button.
2) Press the Up/Down button to select the RESOLUTION option.
3) Press the Menu/OK button.
4) Press the Up/Down button to select one of the following resolutions :
5) Press the Menu/OK button again to confirm your selection.
6) The corresponding icon will appear on the top of the LCD screen.
Note:
Different image resolutions will affect the photo quality. High resolution photos will be of better
picture quality and therefore will take up more camera memory capacity than lower resolution
photos.
Photo Frequency
The options in the Frequency menu represent the frequency of the electrical current in
fluorescent lighting sources in your locale. If your camera is set to a frequency that does not
match your country‟s electric current, you may see waves on the images taken by your camera.
50Hz – UK, Europe and Australia
60Hz – US, Canada and South America
To set the photo frequency:
1) Press the Menu/OK button.
2) Press the Up/Down button to select the FREQUENCY option.
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3) Press the Menu/OK button again.
4) Press the Up/Down button to select either:
50 HZ
60 HZ
5) Press the Menu/OK button to confirm.
Anti-Shake Function
The Anti-Shake feature reduces image distortion that can be caused by movement of the camera
while capturing the image.
To set this function:
1) Press the Menu/OK button.
2) Press the Up/Down button and select the ANTI-SHAKE option.
3) Press the Menu/OK button.
4) Use the Up/Down button to select either:
On: to activate and turn the anti-shake on.
Off: to leave or turn the anti-shake off.
5) Press the Menu/OK button to confirm. The Anti-shake icon appears on the top of the LCD
screen.
Language
You can select your camera‟s language setting by selecting the desired language from the
Language menu.
1) Press the Menu/OK button.
2) Press the Up/Down button and select the LANGUAGE option.
3) Press the Menu/OK button.
4) Use the Up/Down button to select either:
English, French, Portuguese or Spanish
5) Press the Menu/OK button to confirm and save your choice.
The camera menus and interface now appear in the language that you have selected.
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Self Timer
The Self Timer menu allows you to set a delay between the time that the camera‟s Shutter button
is pressed and the actual capture of the picture.
This is an optimal feature if you don‟t just want to take the picture but would also like to be in the
picture yourself. Just set the Self Timer delay, press the Shutter button on your camera and
position yourself in front of the camera as desired. It is recommended that you use a tripod or
place the camera on a flat and secure surface when you use the Self-Timer.
1) Press the Down or SelfTimer button.
2) The Self-Timer icon now appears instead of the camera icon on the top left corner of the
LCD.
3) Press the Shutter button.
4) The camera begins to emit beeps and a 10 seconds countdown appears on the LCD
accompanied by a flashing red LED light.
5) At the end of the 10 seconds the camera automatically takes the picture.
6) To use the Self Timer again, simply press the Shutter button once more.
7) To exit the Self Timer mode press the Down or SelfTimer button.
8) The SelfTimer icon on the top left corner of the LCD will disappear and the camera icon will
reappear indicating that the camera is set back to the Camera mode.
Deleting an Image
Delete Last Photo Quickly
In Photo Capture mode, you can quickly delete the last photo you have taken:
1) Press the Right button.
2) A „Delete File‟ message will appear on the LCD with a „Yes‟ or „No‟ option.
The „No‟ option is selected by default.
3) Press the Leftbutton to choose the „Yes‟ option (this will be underscored) or press the right
button to move back to the „No‟ option if you decide not to delete.
4) Press the Menu/OK button to confirm.
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Video Capture Mode
The Video Capture Mode allows you to capture videos, recorded with audio, using your Vivitar®
digital camera.
When the camera is first powered on, the camera will be in Photo Capture Mode.
Press the MODE button once to access the Video Capture Mode.
Taking a Video
1) Insert a compatible SD Memory card.
2) Power on your camera.
3) Press the MODE button once.
4) While in Video Capture Mode use the LCD display on the back of the camera to direct the
camera at the scene you would like to capture.
5) Press the T/Zoom In and W/Zoom Out buttons to better set the camera display if desired.
6) Press the Shutter button on the top of the camera to START the video capture.
7) A red, blinking icon appears at the top of the LCD indicating that the record is in progress.
The elapsed time appears on the bottom right corner of the LCD.
8) To STOP the video record, press the Shutter button again.
9) The video will automatically be saved to the SD memory card.
Note:
“Insert an SD Memory Card” will appear on the LCD screen as soon as you enter the Video
mode if you have not inserted the SD Memory Card.
You can playback the AVI file by using Quick Time or Windows Media Player once it has been
downloaded to your computer.
Video Resolution
The Video Resolution allows you to choose the desired size of the images taken by your camera.
Keep in mind that images with a larger size will also take up more of your camera‟s memory.
To set the video resolution:
1) Press the Menu/OK button.
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2) Press the Up/Down button to select the RESOLUTION option.
By default the video resolution is the higher 640 VGA.
The higher the resolution, the better quality will be of the video taken. Recording time for
higher resolutions is less than for lower resolution.
Language
You can select your camera‟s language setting by selecting the desired language from the
Language menu.
1) Press the Menu/OK button.
2) Press the Up/Down button and select the LANGUAGE option.
3) Press the Menu/OK button.
4) Use the Up/Down button to select either:
English, French, Portuguese or Spanish
5) Press the Menu/OK button to confirm and save your choice.
The camera menus and interface now appear in the language that you have selected.
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Playback Mode
The Playback Mode allows you to review and edit photos and videos that you‟ve already taken
with you camera.
When you first turn on the camera, the camera will be in Photo Capture mode by default.
Press the MODE button twice to open the Playback Mode.
The latest captured image appears on the LCD screen.
If there are no images stored, a message (No File) appears.
Viewing Photos on Your Camera
1) Selecting your Photo:
Once in Playback Mode, press the Right/Left button to scroll through the images on your
camera‟s memory card until you find the image you would like to view.
Each captured image (video and photo) is displayed on the LCD screen.
Photos appear with a „JPG‟ icon on the top left of the LCD screen.
The resolution icon of the photo appears on the bottom left corner of the LCD.
2) Zooming In/Out of your selected Photo:
Press the T / Zoom In button to Zoom In and magnify the selected photo.
Use the UP / DOWN / LEFT / RIGHT direction buttons to navigate around the photo.
Press the W/Zoom Out button to Zoom Out of the selected photo.
Use the UP / DOWN / LEFT / RIGHT direction buttons to navigate around the photo.
Playing Videos on Your Camera
1) Selecting your Video:
Once in Playback mode, press the Right/Left button to scroll through the images on your
camera‟s memory card until you find the video you would like to view.
Each captured image (video and photo) is displayed on the LCD screen.
Videos appear with an „AVI‟ icon on the top left of the LCD screen.
2) Playing your selected video:
Press the Shutter button to START playing the video.
Press the Shutter button again to STOP the video playback.
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Deleting Images (Photos and Videos)
You may delete images directly from the memory card on your camera.
The images can only be deleted while in the Playback mode.
1) In Playback mode, press the Menu/OK button.
2) Press the Up/Down button to select one of the following options:
Delete One: in order to delete the current image selected.
Delete All: to delete all the files in your camera.
3) Press the Menu/OK button to confirm.
4) Depending on the Delete option selected, press the Up/Down button to select either “Yes”
or “No”.
5) Press the Menu/OK button again to reconfirm your choice. If you choose “Yes” the current
file is permanently deleted. This action is irreversible.
Printing Your Photos
Your camera supports the PictBridge printing function that allows you to print photos any time
directly from your camera to the compatible printer.
1) Select a photo you want to print out by pressing Right/Left button.
2) Press the Menu/OK button.
3) Press the Up/Down button to select PRINTER.
4) Press the Menu/OK button.
5) Press the Up/Downbutton to select “Yes”.
6) Press the Menu/OK button again.
A “Please connect DSC to printer” message appears on the LCD.
7) Now you can connect your camera to the PictBridge compatible printer for printing.
8) Press the Shutter button to start printing the selected photo.
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Formatting
You can use the Format menu to delete all of the content that is currently on your camera‟s
memory or SD Memory Card.
Keep in mind that formatting the memory card will permanently delete all of the content on
your camera’s memory – internal or SD Memory Card.
This option will delete all of the content at one time. If you would like to delete individual images,
use the delete menu in the camera‟s Playback mode.
In the Playback mode:
1) Press the Menu/OK button.
2) Press the Up/Down button to select the FORMAT option.
3) Press the Menu/OK button.
4) Press the Up/Down button to select either “Yes” or “No”.
5) Press the Menu/OK button again to confirm your selection.
6) A “Format OK” message will appear on the LCD once the format has completed.
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Installing the Software
You must be connected to the Internet to install and run the “Vivitar® Experience™ Image
Manager” Software.
1) Insert the installation CD into your CD-ROM drive. The installation screen should
automatically open.
2) On PC: The “Vivitar® Experience™ Image Manager Installer” window appears. If the
window does not appear, open the application‟s CD/DVD drive and click on “Setup.exe” to
launch the installer.
On Macintosh: Click the icon that appears on the desktop to install the “Vivitar®
Experience™ Image Manager”.
NOTE: If you do not have Adobe® Flash® installed, then the “Adobe® Flash® Player
Installer” window appears. Press “Continue” and then “Install” to begin the Adobe® Flash®
installation. Press “Close” to complete the Adobe® Flash® installation and to continue with
the “Vivitar® Experience™ Image Manager” installation.
3) If you do not have Internet access at the time of inserting the CD-ROM, connect to the
Internet and then click the “Install Vivitar® Experience™ Image Manager” button to begin
the installation.
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NOTE: If you do not have Internet access, you can still download media from the camera.
Click the “How to transfer photos and videos from my camera to my computer” button for
instructions.
4) If you have Internet access, the “Choose your language” window opens, choose your
language and click “Next” to open the next window.
5) Select your camera model from the list and click “Next” to open the next window.
6) Click “Next” to confirm your camera model selection and to install the application.
7) Please wait while the application is being installed on your computer.
8) Please review the license terms.
On PC: Click the “I accept the terms of this license agreement” and then click “Next” to
continue.
On the Macintosh: Press “Continue” once the „Welcome‟ screen appears, review the
Software License Agreement, press “Continue” and then “Agree”.
9) On PC only: Let the “Vivitar® Experience™Image Manager” installer create the folder to
where the program will be installed, and then click “Install”.On the Macintosh: Press “Install”.
10) Please wait while the application continues the installation process on your computer.
11) On PC and Macintosh: Click the “Close” button after the “Vivitar® Experience™ Image
Manager” has been successfully installed.
Click the “Launch”/“Launch Vivitar® Experience™Image Manager” to open the application.
12) If you close the application you can run the “Vivitar® Experience™ Image Manager” from
the Programs (PC) or Applications (MAC) menu on your computer.
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Connecting the Camera to the Computer
1) Use the supplied USB cable to connect your camera to your computer.
2) Power the camera on.
3) The first time you connect the device to the computer you will have to wait a few seconds
until the computer recognizes the device.
Getting Photos and Videos from your Camera to Your Computer
Make sure your SD card with our captured images is inserted. Do not disconnect the cable during
transfer. Doing so will cancel the transfer of any files on their way to your computer.
1) Select the “Get Images” button from the Main menu.
2) The “Get media from device” window opens.
3) You can select to download photos, videos or both.
4) Select your camera (removable disk) from the device window. If your camera is the only
USB device connected then it will be selected automatically.
5) Select a location on the computer where to place the new photo and video files.
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6) Add the new photo and video files to albums if desired.
7) Select to remove the media files from the selected device (removable disk) after the import.
8) Click the “Get Media” button to transfer the photos and videos from your camera to your
computer.
9) A media download progress bar appears on the bottom left showing the number of media
files downloading to your computer. A message appears when the download is complete.
10) The photo and video files that you have selected are now downloaded to your computer to
the specified folder and albums ready for your use.
Get Started!
Using the “Vivitar® Experience™ Image Manager” you can:
Upload and manage photos and videos to and from the most popular photo sharing and social
Seamlessly transfer photos and videos from one social network to another
Organize your images by creating offline and online albums
Edit images using automatic and manual tools
Use automatic “Geotagging” with built in Google Maps
For more details on how to use the “Vivitar® Experience™ Image Manager”, open the Help
file or click the “Take a Tour” button on the application’s Home page.
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Transferring Images from my Camera to my Computer Manually
Transferring Photos and Videos: WINDOWS
1) Use the supplied USB cable to connect your camera to your computer.
2) „MSDC‟ appears on the LCD – indicating that your camera is now connected to the
computer as a Mass Storage Device.
3) A window appears with a list of options, select “Open folder to view files” and click „OK‟.
4) Open the DCIM folder and the folder inside to view the media files.
5) Select the media and copy the files from this folder into your computer. Alternatively, select
the files and choose „Copy‟ from the Edit menu. Then select a folder and choose „Paste‟
from the Edit menu.
6) We recommend that you copy the images into the Pictures/My Pictures folder and the
videos into the Videos/My Videos folder.
7) Do not disconnect the USB cable during transfer. Doing so will cancel the transfer of any
files on their way to your computer.
Transferring Photos and Videos: MACINTOSH
1) Use the supplied USB cable to connect your camera to your computer.
2) „MSDC‟ appears on the LCD – indicating that your camera is now connected to the
computer as a Mass Storage Device.
3) The camera‟s device icon appears on the desktop.
4) Click on the device icon and open the DCIM folder and the folder inside to view the media
files.
5) Select the files and drag them into your computer. Alternatively, select the files and choose
„Copy‟from the Finder‟s Edit menu. Then select a folder and choose „Paste‟ from the Edit
menu.
6) We recommend that you copy the images into the Pictures folder and the videos into the
Movies folder.
7) Do not disconnect the USB cable during transfer. Doing so will cancel the transfer of any
files on their way to your computer.
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Transferring Photos and Videos: Apple iPad
NOTE: Please check your device packaging for compatibility with the iPad.
Apple iPad Camera Connection:
For models that are compatible with the iPad, photos and videos can be imported from your
digital camera to your iPad by following either one of the options below:
1) Connecting your digital camera to your iPad using an iPad Camera Connector:
Plug the Camera Connector into the dock connector port on your iPad, and then attach your
digital camera using a USB cable (included) to the Camera Connector.
NOTE: The iPad Camera Connector is not included. This item may be purchased separately.
2) Using an iPad SD Card Reader:
Connect the SD Card Reader to your iPad, then insert your digital camera's SD Memory card
into the slot to import photos and videos directly from your camera's SD card.
NOTE: The iPad SD Card Reader is not included. This item may be purchased separately.
After you make the connection, your iPad automatically opens the „Photos‟ application. This
allows you to choose which photos and videos to import and to organize them into albums.
Camera Maintenance
The digital camera is a delicate device. Please handle your camera with care to avoid damaging it.
Do not expose your camera to heat sources.
Do not use you camera in wet or moist conditions.
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Sakar Warranty Card
Sakar US
Sakar International
Attention: Service Department
195 Carter Drive
Edison, NJ
08817
Sakar UK/Europe
Attention: Service Department
2D, Siskin Parkway East
4020 Middlemarch Business
Park
Coventry, CV3 4PE
Sakar Australia
Return faulty camera to the
Refund Counter at the store
where purchased
This warranty covers for the original consumer purchaser only and is not transferable. Products
that fail to function properly UNDER NORMAL USAGE, due to defects in material or
workmanship will be repaired at no charge for parts or labor for a period of one year from the time
of purchase.
What Is Not Covered By Warranty:
Damages or malfunctions not resulting from defects in material or workmanship and damages or
malfunctions from other than normal use, including but limited to, repair by unauthorized parties,
tampering, modification or accident.
What To Do When Service Is Required:
When returning your defective product (postage pre-paid) for service, your package should
include:
1) Copy of original bill of sale.
2) A detailed written description of the problem.
3) Your return address and telephone number (Daytime).
MAIL TO ADDRESS BELOW:
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Technical Support
For technical support issues please visit our website at www.vivitar.com. You can find manuals,
software and FAQ‟s at the website. Can‟t find what you are looking for? E-mail us at
support@vivitar.com and one of our technical support team members will answer your
questions. For phone support in the US please call 1-800-592-9541, in the UK call 0800 917 4831,
in Australia call 1800-006-614. If you would like to call from anywhere else, please visit
www.vivitar.com for your local toll free number.
Troubleshooting
Q: I have taken photos and selected the “Get Images” button. I get a message that the
images were successfully transferred but the photos do not appear on my computer.
What do I do?
First ensure that you have in fact taken photos. Press the Shutter button to take some sample
photos and then try downloading them again.
With test photos if the camera powers off before you upload them to the computer the photos are
not stored in the camera‟s memory. These photos should be uploaded quickly before the camera
powers off. If the photos are saved to the SD memory card then all the photos should appear.
Q: How do I make sure I don't lose important pictures?
This camera requires an SD card for normal use. If the camera powers off nothing will happen to
the images stored on the SD memory card. We recommend always downloading your photos to
your computer as soon as possible to prevent unintentional data loss.
Q: I deleted images using the “Vivitar® Experience™ Image Manager”. The images were
also deleted from my computer. How do I recover images that I accidently deleted?
All images deleted using the “Vivitar® Experience™ Image Manager” are sent to your computer‟s
Recycle or Trash Bin and can be retrieved from there.
V5019ver1-TA-121111
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