Vita-Mix 62828 Installation Manual

Drink Machine Two Speed and Drink Machine Advance

VM0100 and VM0100A

Se c t i o n S

English ................................................................................................................................................................................................................................................................................1

French ...............................................................................................................................................................................................................................................................................9

Spanish ........................................................................................................................................................................................................................................................................... 17

Sym bo lS

Warning Caution

NEVER touch moving parts. Keep hands and utensils out of
the container

Electric Shock Hazard Read and understand the owner’s manual

High temperature when blending hot liquids Do not immerse

DO NOT insert items into the container while the blender
is in use

Unplug while not in use, before cleaning, changing accessories or touching parts that move while the blender is in use

Operate with the lid and lid plug in place

On/Off

l/O

Rec ycli ng i n fo Rm ati on

This product has been supplied from an environmentally aware manufacturer.
This product may contain substances that could be harmful to the environment if disposed of in places (landfills) that are not

appropriate according to legislation.
The 'crossed-out wheelie bin' symbol is placed on this product to encourage you to recycle wherever possible.
Please be environmentally responsible and recycle this product through your recycling facility at the end of its life.

To see the complete line of Vitamix products,
visit vitamix.com.

Vita-Mix® Corporation

Commercial Division

8615 Usher Road, Cleveland, Ohio 44138 U.S.A.

Tel: [phone] Email: [e-mail]

imp oR ta nt i nSt Ru ct io nS f oR S a fe uSe

WARNING

To Avoid Injury.

Read and understand the instruction manual before using this machine.

followed, including the following.

WARNING

Electrical Shock Hazard.

ONLY use an earthed outlet.

DO NOT

remove the earth.

DO NOT

use an adapter.

DO NOT

use an extension cable.

Failure to follow instructions can cause death or electric shock.

READ ALL THE INSTRUCTIONS, SAFEGUARDS AND WARNINGS BEFORE
OPERATING THE BLENDER.

1. Read all instructions.

2. To protect against risk of electric shock, do not put the motor base in water or any
other liquid.

3. Close adult supervision is necessary when the machine is used by or near children.

4. Unplug the power cable from the wall outlet when the Vitamix® machine is not in use,
before disassembling, putting on or taking o parts, and before cleaning, other than
washing the container.

5. Never contact moving parts, especially the blades.

6. Do not operate the machine if it malfunctions, has a damaged cable or plug, has been
dropped or is damaged in any manner. If you purchased your equipment in the U.S.A.,
call Vitamix Technical Support on [phone] for examination, repair, possible
replacement, or electrical or mechanical adjustment. If you purchased outside of the
U.S.A., please contact your local authorised Vitamix Distributor, or contact the Vitamix
International Division on [phone] or email [e-mail] to find
a distributor near you.

7. The use of attachments, including canning jars, not recommended or sold by Vitamix
may cause fire, shock or injury. Do not use attachments that are not recommended
or sold by Vitamix, doing so will void the warranty. Alteration or modification of this
product in any form is not recommended, and as such may result in bodily injury.

8. Do not use outdoors.

9. Do not let the power cable touch hot surfaces or hang over the edge of a table or
work surface.

10. Do not place the machine on or near a hot gas or electric hob, in a heated oven, or allow
the machine to touch hot surfaces. External heat sources can damage the machine.

11. Keep hands and utensils out of the container while the motor is running to prevent the
possibility of severe personal injury and/or damage to the Vitamix machine. A rubber
spatula may be used, but only when the machine is not running. With the flexible
rubber lid in place, the Vitamix tamper (sold separately) may be used while the motor
is running.

12. WARNING: Blade is sharp. Handle carefully.

• Never try to remove the blade while the container is sitting on the motor base.

• Do not operate with loose, nicked or damaged blade – replace immediately.

• To reduce the risk of personal injury, never place the blade assembly on the motor

base without the blender container properly attached.

13. The maximum normal load is equivalent to the liters listed on the container, i.e. 0.9-liter
and substantially less with thick mixtures.

14. The container should not be more than 2/3 full when the tamper is left in place while
blending. Do not exceed 30 seconds of continuous blending with the tamper in place.

Basic safety precautions should be

15. CAUTION: Cooling problems resulting in thermal shut-o and eventual motor damage
may result if the machine is operated in sound chambers other than those approved
by Vitamix.

16. Always operate the Vitamix machine with a lid in place.

17. CAUTION: The light in the front panel Start/Stop switch, when lit, indicates that the
power to blender is on and the blender could start. Turn o the power, or unplug
the machine before touching movable parts. Shut o the power switch at night or
whenever the machine is left unattended.

SAVE THESE INSTRUCTIONS

IMPORTANT NOTES!

The instructions appearing in this Use and Care Manual cannot cover every possible
condition and situation that may occur. Common sense and caution must be practised
when operating and maintaining any appliance.

IMPORTANT INSTRUCTIONS FOR SAFE USE

Do not leave your Vitamix blender unattended when operating.
Any repair and servicing, or the replacement of parts, must be performed by Vitamix or an

authorised service representative.
NOTICE: FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS AND IMPORTANT

INSTRUCTIONS FOR SAFE USE IS A MISUSE OF YOUR VITAMIX BLENDER THAT CAN VOID YOUR
WARRANTY AND CREATE THE RISK OF SERIOUS INJURY.

• The blender’s power cable comes equipped with a three-prong (earthed) plug which mates
with a standard three-prong power socket (Figure A). This cable will vary for countries

outside the United States of America.

• Adapters (Figure B) are available for two-prong outlets. Do not cut or remove the third
(earth) prong from the plug or power cable.

• Consult your electrician if you are not sure if the wall socket is earthed through the building's
wiring. With a properly earthed two-prong wall socket, earth the machine by attaching the
tab on the adapter to the wall outlet cover by means of the screw in the center of the cover
(Figure B).

FIGURE A FIGURE B

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com me Rc ia l WaR Ra nt y

MAINTAINING YOUR VITAMIX BLENDER

In order to maximise the life of and keep your Vitamix® product in good working order, it is important that
you follow a few simple maintenance tips:

1. Periodically inspect the drive socket for visible wear and tear, cracks or breaks to the socket. If
damage is found, replace the drive socket with the extra drive socket enclosed with your blender. To
purchase additional replacement drive sockets, contact Vita-Mix® Corporation (hereinafter ‘Vitamix’)
on [phone] to find a dealer near you. For customers outside the U.S.A., contact your
authorised Vitamix Distributor, or call the Vitamix International Division at [phone] or email
[e-mail] for a distributor near you.

2. Manually rotate the blade-bearing assembly to make sure that it turns without hesitation or doesn’t
spin too freely. If the blade hesitates or spins too freely, contact Vitamix for warranty information or
to find a dealer near you.

3. Never run the machine without the centring pad properly placed on the base and never remove the
container from the base before blending is complete and the blades have stopped moving.

LIMITED WARRANTY (Unless otherwise covered by a Contract)

Vita-Mix® Corporation (hereinafter ‘Vitamix’) warrants to the original end user (‘Purchaser’) that its
commercial Vitamix blenders (consisting of a motor base, container and lid, hereinafter collectively referred
to as the ‘Equipment’) will be free from defects in material and workmanship for the warranty periods
applicable to the Equipment as described herein and subject to the conditions set forth below. Proof of
purchase is required.
The following are the sole remedies of the Purchaser and set forth the only warranty obligations of Vitamix.
No employee of Vitamix or any other person is authorised to make any warranty in addition to or
amendment of the following warranties.

WHAT IS COVERED UNDER THE WARRANTY

A. Motor Base Warranty (which includes the control board and touch pad):

Vitamix warrants to the original end user that:

• If the motor base fails due to defects in material or workmanship within thirty (30) days from the date
of purchase, then Vitamix will replace the motor base with a new motor base.

• If the motor base fails due to defects in material or workmanship after thirty (30) days from the date
of purchase but within one (1) year from the date of purchase, then Vitamix will assume the cost of all
parts and labour necessary to repair the motor base.

• If the motor base fails due to defects in material or workmanship after the first year but within three
(3) years from the date of purchase, then Vitamix will assume the cost of all parts necessary to repair
the motor base.

B. Container, Lid, Lid Plug, Centring Pad, Blade Assembly, Drive Socket and Sound Enclosure Warranty

(if included): Vitamix warrants to the original end user that if a sound enclosure, container, lid, blade

assembly or drive socket fails due to a defect in materials or workmanship within one (1) year from the

date of purchase, Vitamix will assume the cost of all parts and labour necessary to repair the component.
The sole obligation of Vitamix under these warranties is to repair or replace the warranted part or parts as
determined exclusively by Vitamix.

IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING, WITHOUT
LIMITATION, LOSS OF PROFIT OR REVENUE. THE ABOVE LIMITED WARRANTY IS YOUR EXCLUSIVE
REMEDY, AND YOU AND VITAMIX HEREBY EXPRESSLY DISCLAIM ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE,
AND, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU AND VITAMIX HEREBY
EXPRESSLY EXCLUDE, TO THE EXTENT PERMITTED BY LAW, THE APPLICATION OF ANY SALE OF GOODS
LEGISLATION AND THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE
OF GOODS, AS MAY BE APPLICABLE. Some jurisdictions do not allow a limitation on implied warranties or

on special, incidental or consequential damages.

WHAT IS NOT COVERED UNDER THE WARRANTY (Coverage Exclusions)

These warranties do not include repairs needed due to:
A. Normal wear-and-tear;
B. Abuse, misuse, negligent use;
C. Alteration of the Equipment, including but not limited to the motor base, container, lid or sound enclosure;
D. Exposure to extreme conditions; or
E. Improper installation of the Equipment, including but not limited to poor workmanship, not following

specifications provided and/or inadequate ventilation of the ‘In-Counter’ models of the blending unit.

WHEN DO THE WARRANTIES APPLY? (Coverage Conditions)

The warranties contained herein run only to the original end user and are not transferable. To make a
warranty claim, proof of purchase is required.
Any warranty oered by Vitamix is only valid if used in accordance with: a) the owner’s manual that may
also be accessed at vitamix.com; b) the express warranty; and c) any and all maintenance instructions
regardless of when they are supplied.
WHAT CAUSES THE WARRANTY TO BE VOID
All product warranties are void if:
The blender is placed in a sound enclosure not manufactured by Vitamix.
Any component of a covered piece of Equipment or part has been modified, altered, ‘reconditioned’ or
repaired by persons other than Vitamix, an authorised Vitamix Service Center or an authorised Vitamix
Distributor.
Any covered Vitamix component is used with a component not expressly authorised in writing by Vitamix
(i.e. using a Vitamix container with a non-Vitamix motor base and/or using a Vitamix motor base with a
non-Vitamix container); or
Any part of the blender is improperly installed, including but not limited to poor workmanship, not following
specifications provided and/or inadequate ventilation of the ‘In-Counter’ models.

HOW TO OBTAIN WARRANTY COVERAGE AND REPAIR

Who to Contact For Warranty Service and Repair: In the event that your Vitamix blender needs service or
repair covered by the terms of this warranty, please call Vita-Mix Corporation, an authorised service center
or a local distributor for warranty assistance.
For Equipment purchased and located in the U.S.A.: Call Vitamix Technical Support: [phone].
For Equipment purchased outside the continental U.S.A.: Contact your authorised Vitamix Distributor or the
Vitamix International Division on [phone] or email [e-mail] to find a distributor
near you.
You will be asked to provide proof of purchase for the Equipment. If the remote technical support team
cannot fix the Equipment remotely, the Equipment will need to be serviced. The team will help you to either
locate an authorised service center or arrange for the Equipment to be shipped back to Vitamix.

How to Ship the Equipment to Vitamix for Service
A. Obtain a Return Authorisation Number Before Shipment. Do not return or send in Equipment without

B. Properly Package The Returned Item. Any item sent to Vitamix must be sent in the original or sucient

Drink Machine Two Speed and Drink Machine Advance
Volts: 120 VAC

Amps: 11.5 (2.3 peak hp*)
Hz: 50/60

approval from Vitamix. Under no circumstances will Vitamix be responsible for the cost of any
unauthorised repairs. All Equipment returns must have the Return Authorisation Number (‘RA’) clearly
marked on the outside of the box. Any Equipment that is sent to Vitamix without prior authorisation or
approval will be returned to the sender’s address ‘as is’ without repair.

packaging.

Spe ci fi ca ti on S

3

paR tS a nd f eatu Re S

WARNINGS!

Rotating blades can cause severe injury. DO NOT reach into the container while the machine
is running.

When processing hot liquids or mixtures:

• The two-part latching lid must be securely locked in place. Do not use the one-piece lid or a
non-latching lid. This allows steam to escape naturally and will prevent the lid from coming o
when the machine is turned on.

• Do not start processing hot liquids at high speed. Always start processing hot liquids on a low
speed, then progress to a high speed while the machine is running.

• Use caution with hot liquids. Liquids may spray from under the lid plug or escaping steam may
cause scalding.

IMPORTANT NOTES!

Containers:

Drink Machine Advance blenders are optimised for use with the Vitamix 1.4 L Advance container.
Use of Vitamix Standard containers (2.0 L, 0.9 L) may require programming adjustments. Call Vitamix
Customer Services or your distributor for more information. Outside the United States and Canada,
your machine may come with a dierent container configuration.

Lid Plug

2-Part Lid

Advance Container

Blade Assembly

Retainer Nut

Drive Socket

Centering Pad

Lid Plug

2-Part Lid

64 oz. Container

Blade Assembly

Retainer Nut

Centring Pad

WARNINGS!

Rotating blades can cause severe injury. DO NOT reach into the container while the
machine is running.

Do not force the tamper into the container. Excessive force may cause the tamper to extend
too far into the container and may cause damage to the blades.
Do not use the older tamper that has a straight and smooth surface and no ‘step’. Use of the
older model may cause damage to the blades.

When processing hot liquids or mixtures:

• The two-part latching lid must be securely locked in place. Do not use the one-piece lid or a

• Do not start processing hot liquids at high speed. Always start processing hot liquids on a

• Use caution with hot liquids. Liquids may spray from under the lid plug or escaping steam

Drive Socket

Control Panel

Motor Base

Feet

Note: Your control panel switches may look dierent from this illustration.

Tamper (not used with Advance containers)

The Tamper, sold with Drink Machine Two-Speed machines, prevents air bubbles from forming while
blending and allows for the processing of very thick and/or dicult-to-process frozen mixtures.
While the machine is running, use the tamper to push the ingredients onto the blades.

Using the Tamper:

• If thick mixtures stop circulating, you may have a trapped air bubble. Insert the tamper through
the lid and stir to release it.

• Use it only with the lid locked in place and lid plug removed.

• The splash disc (near the top of the tamper) and lid prevent the tamper from hitting the blades
when the lid is secured properly.

• The container should not be more than ⅔ full when the tamper is used.

• Do not use the tamper for more than 30 consecutive seconds (to avoid overheating).

• Holding the tamper straight should allow extra-thick ingredients to circulate. If they do not
circulate, point the tamper towards the side or corner of the container.

Tamper

(use with tall 2-liter and 1.4-liter containers. Not used with 0.9-liter Advance containers.)

Control Panel

Motor Base

Feet

Note: Your control panel switches may look dierent from this illustration.

non-latching lid. This allows steam to escape naturally and will prevent the lid from coming
o when the machine is turned on.

low speed, then progress to a high speed while the machine is running.

may cause scalding.

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paR tS a nd f eatu Re S

Lid Plug Lock

Top view of the lid showing the Locking Icons

Press in above the container
tab to remove the lid

Container tab

FIGURE A

FIGURE B

Lid Plug Unlock

Position indicator tab

Rim

Two-Piece Lid - 64 oz. (2.0-liter) Container (FIGURE B)

The two-piece lid is easy to clean and easy to put on and take o.

· The lid has a continuous rim which latches inside the container tabs. Push one side of the rim
under one tab, and with the heel of your hands push down, over the opposite tab, to snap the
lid into position.

· To remove the lid, place your hands around the lid, pressing your thumbs above one of the
container tabs. Push in and lift o.

· To secure the lid plug: (FIGURE A) Position the lid plug over the lid and align either of the position
indicator tabs with an unlocked icon. Press the plug into the lid and turn until an indicator tab is
aligned with one of the locked icons. (Turn the lid over to be sure that plug is properly locked–
the locking feet must be seated into the lid-locking notches.) The bottom surface of the plug
should be snug against the top of the lid.

· The lid plug can be removed when using the tamper or adding ingredients. Turn the plug to an
unlocked icon to remove.

CAUTION: Do not use the one-piece lid when processing hot ingredients. Not for use with a
tamper.
Two-Piece Lid - 48 oz. (1.4-liter) Stackable Container
(FIGURE C)

The two-piece lid is easy to clean and easy to put on, take
o and seal.

• Push the lid into the container until the side latches snap
under the container lip.

• To remove a fully latched lid, squeeze the tabs together
on both sides of the container, then pull upwards and o.

• The lid plug can be removed when using the tamper.
Twist the plug to fasten or remove.

• 32 oz. (0.9-liter) Containers (Optional)

• May require new programming. Visit Vitamix.com for
more information.

FIGURE C

con tR ol p a ne lS

IMPORTANT NOTES!

Vitamix machines come with several dierent control options. Please ensure that you are following the instructions for your model.

Drink Machine Advance Model

1. On/O Switch: This is a lighted switch. When the light is lit, the

power is on. Located on the front of the machine below the control
panel (Figure A). The On/O switch controls the power to the
machine. While plugged in, switch to on to ready the machine
for blending. Shut o the power switch at night or whenever the
machine will be left unattended.

2. Start / Stop Switch: Depress the start switch to activate a program

setting and again to stop a program mid blending cycle. During

operation, you may interrupt a program by pressing the Start/Stop switch.

3. Program Dial: Allows the user to select a number of pre-programmed settings. The machine will shut o automatically at the end of the program. A program can only be activated

when the power switch is on.

4. Pulse Switch : The pulse switch can be used to quickly refresh the contents of the container by depressing the switch and holding it down for as long as needed. The pulse switch can

only be used when the power switch is on.

FIGURE A

Drink Machine Two-Speed Model

1. On/O Switch: Up for ON. Down for OFF.

2. High/Low Switch: Up for HIGH. Down for LOW.

Program Dial

PulseStart/Stop

On/OHigh/Low

5

gen eR al i n St Ru ct io nS

WARNINGS!

When processing hot liquids:

• Do NOT expose the container to temperatures over 210°F (99°C). Do NOT expose the container to hot liquids or ingredients over 210°F (99°C). Do not leave

blender unattended when in use. Use caution. Escaping steam or splashes may scald. Never start on the highest speed when blending hot ingredients.

• When the machine is not in use, unplug the machine from the outlet.

• If you detect a change in the sound of the machine or if a hard or foreign object comes into contact with the blades, do not serve the contents. Inspect your blade assembly for loose,
nicked or missing parts. If parts are loose, missing or nicked, replace with a new blade assembly.

• Lock the lid. This will prevent the lid from blowing o when the machine is activated.

• Do not let mixtures, liquids or food products dry in the container. Rinse after use. Dry product may lock around the blade and weaken/tear the bearings seal when restarted. Do not place
containers in the freezer.

• Extremely low temperatures combined with hot ingredients and/or the immediate rapid action of the blade may crack the container. Due to the nature of the materials used in the
Advance containers, microwaving and automatic dishwashing are not recommended.

Blending Tips

• Place liquids and soft foods in the container first, then solid items and, finally, ice. High speed is
recommended for heavy-duty blending.

• Set the container on the motor base by aligning it over the centring pad anchored to the base.
(The motor must be completely stopped before positioning the container).

• Containers are not to be used for hard, dry materials. DO NOT run your machine with an empty container.

• Always use a lid when blending. If blending hot ingredients, the lid must be securely latched in place.
When processing hot liquids, DO NOT use a non-latching or one-piece lid.

• Plug the machine into the nearest outlet (if unplugged).

• When making nut butters use tamper to shorten processing time. When blending oil-based foods, do
not process for more than one minute after the mixtures starts to circulate in the container. Processing
for longer periods can cause damage to the container and motor overheating.

• Due to the blending speed of the machine, processing times are greatly reduced over other
manufacturers’ machines. Until you become accustomed to the speed, watch your mixture carefully
to avoid over-blending.

• Automatic Overload Protection: Your Vitamix motor is designed to protect itself from overheating. If
the motor shuts o, press the On/O Switch to O. Turn the power switch on after 5 minutes to check if
blender is reset and ready to operate. The blender might require up to 45 minutes to reset.

Use

1. Depending on your model, perform the following:

• Drink Machine Two Speed - Make sure that the High/Low Switch is in the low position. Move the

On/O switch to the On position. After starting the blend, move the High/Low switch to the High
position. Once the blend is complete, move the High/Low switch to the Low position. Move the
On/O switch to the O position.

• Drink Machine Advance - Move the On/O switch to On. Select the desired program on the dial and

then press the Start/Stop switch to activate the blades.

2. If mixture stops circulating, you probably have a trapped air bubble. Depending on your model, perform
the following:

• Drink Machine Two-Speed – Insert the tamper through the lid while blending.

• Drink Machine Advance – Press Start/Stop to stop the motor. Remove the container from the base

and stir or scrape the mixture from the sides of the container into the center using a rubber spatula
to press any air bubbles away from the blades. Replace the lid and continue blending.

3. After the blender has been stopped, wait until the blade is completely still before removing the lid or
container from the motor base.

4. Drink Machine Advance: to use the pulse switch to refresh drinks: Make sure the power is on. With the
container on the motor base, depress the pulse switch. Release the switch to stop the motor.

5. Unplug the blender when not in use.

Drink Machine Advance Programs

Program #1 - Single Thin
15 sec. blend time – top speed 49%

- 12 oz. to 24 oz. Frappe/Frappuccino (50/50 ratio liquid to ice)

- 12 oz. to 24 oz. Virgin or loaded frozen cocktail (50/50 ratio liquid to ice)

- 12 oz. to 24 oz. Ice and puree granita smoothie (50/50 ratio liquid to ice)

Program #2 – Double Thin
21 sec. blend time – top speed 49%

- 24 oz. to 48 oz. Frappe/Frappuccino (50/50 ratio liquid to ice)

- 24 oz. to 48 oz. Virgin or loaded frozen cocktail (50/50 ratio liquid to ice)

- 12 oz. to 48 oz. Ice and puree granita smoothie (50/50 ratio liquid to ice)

- 12 oz. to 16 oz. Hard Pack milkshake (25% liquid to 75% ice cream by finished yield)

Program #3 – Thick Single Smoothie
26 sec. blend time – top speed 100%

- 12 oz. to 24 oz. Frozen Fruit smoothie (50/50 ratio frozen fruit to liquid)

- 12 oz. to 24 oz. Smooth ice and puree smoothie (50/50 ratio liquid to ice)

Program #4 – Thick Single Smoothie
32 sec. blend time – top speed 100%

- 24 oz. to 48 oz. smoothie (50/50 ratio frozen fruit to liquid)

- 24 oz. to 48 oz. Smooth ice and puree smoothie (50/50 ratio liquid to ice)

Program #5 – Hard Pack Shake
25 sec. blend time – top speed 87%

- 16 oz. to 20 oz. Hard Pack milkshake (25% liquid to 75% ice cream by finished yield)

Program #6 – Hard to blend
45 sec. blend time – top speed 100%

Best Blend Quality and Machine Performance - Ingredient Temperature Ranges:

Refrigeration temperature: 38° F (3.3° C) Note: blending refrigerated ingredients at a temperature of
41° F (5° C) or above is not recommended .
Freezer temperature: 0° F (-17.7° C) Note: blending ingredients at a temperature less than 0° F (-17.7° C)
is not recommended.

pRo gR am mi ng

The Drink Machine Advance® is pre-programmed with settings optimised for the Advance® container. The programs can be customised by using a programming chip or programmer software
kit available from Vitamix®. Call your distributor or Customer Services for more information. Although your machine comes from the factory pre-set with the programs, follow these instructions
when using a custom programming chip.

Programming with a Custom Chip

1. Turn on the power to the machine using the On/O switch located on the front of the machine below the control panel.

2. Remove the container and lift the front of the machine so that you can see the bottom programming port. Facing the front of the machine, insert the

custom programming chip with the silver contact bars up and the words, ‘THIS SIDE FACING TO THE FRONT OF THE MACHINE’ towards you into the

port located below the label area.

3. The On/O Switch will flash during programming. Within 5 seconds, the six Pre-Set Programs will be re-programmed.

The On/O switch will stop flashing when programming is complete.

4. Remove the programming chip, return it to the original package and store in a safe, easily accessible spot.

5. Place the machine back on its feet and replace the container.
Programming Port Resetting Pre-Set Programs to original factory settings

To reset, while holding down the Pulse switch, turn on the power to the machine with the On/O switch. The On/O switch will flash to confirm factory­reset in progress.

6

Programming port

BOTTOM OF THE

MACHINE

cle an in g a nd t Rou bl eS ho ot in g

IMPORTANT NOTES!

* Be sure to wring excess water out of the cloth or sponge when cleaning around the

controls or any electrical part.

** To prolong container life, Vitamix® recommends using soaps with a low Ph balance,

such as a liquid dishwashing detergent (Ivory Liquid®).

*** Recommended sanitising solution: 1.5 tsp. 7.4 ml institutional or household bleach in

2.0 L water.
Cleaning Products: Do not use abrasive cleaning agents or concentrated bleach when
cleaning. Do not use any cleaners containing Quaternary Sanitisers on the containers.
Cleaning: Switches may become sticky from use. Unplug the machine and use a wet
cloth, moistened with water and a mild detergent, to clean around the edges of the switch
paddles until they function freely. Clean carefully, using caution not to allow water or
other liquids to infiltrate the switch. Dry with a soft cotton cloth.

Motor Base/Control Panel

1. Unplug the power cable.

2. Gently wash the outside surface with a damp soft cotton cloth moistened with a mild
solution of warm water and non-abrasive detergent or non-abrasive liquid spray cleaner.

Never immerse the motor base in water or any other liquid.

3. Thoroughly clean the switches so that they work freely. They may become sticky from use.
Unplug the machine and use a wet cloth, moistened with water* and a mild detergent, to
clean around the edges of the switch paddles until they function freely. Work the switches

back and forth a few times to loosen any dried residue underneath. Leaving switches
sticky will damage or burn out the switches. Clean carefully, using caution not to allow
water or other liquids to infiltrate the switch.

4. Dry with a soft cotton cloth.

Lid

Separate the lid and plug. Wash in warm soapy water. Rinse clean under running water and
dry. Reassemble before use.

Container and Lid

For maximum container life, do not wash in a dishwasher.

1. To Clean: Fill container 1/4 full with warm (43˚C) water and add a few drops of dishwashing
liquid.** Return the container to the motor base and firmly position the two-piece lid.
Run the machine for 30 seconds. Empty the container. Repeat this step.

2. To Rinse: Fill the container 3/4 full with warm (43˚C) water, do not add soap. Return the

container to the motor base and firmly position the two-piece lid. Run the machine for
30seconds. Empty the container.

3. If any solid residue remains, remove the blade assembly and wash all container parts in

warm soapy water. Rinse and drain. Reassemble before the next step. Do not soak the

blade agitator assembly.

4. To Sanitize: If all solid residue is gone after Step 2 or after the completion of Step 3, fill the
container 3/4 full with a sanitising solution mix.*** Return the container to the motor base
and firmly position the two-piece lid. Run the machine on a high speed for 30 seconds.
Turn o the machine and allow the mixture to stand in the container for an additional
11/2minutes. Pour out the mixture.

5. Return the container to the motor base and run it empty for an additional 5 seconds. Do not
rinse after sanitizing. Allow the container to air dry.

Problems:

• Increased vibration

• Leaking from the bottom of the
container

• Increased container noise

• Machine will not run a. Double-check to make sure that the power

• Loud noise from blades

• Blades don’t spin

• The machine will not run when the
Start/Stop switch is activated

• The machine is running irregularly

• Setting selected starts the wrong
program

If you cannot fix your machine with these suggestions, technical help is available by calling Vitamix®
technical support on [phone]. If you purchased your equipment outside the U.S.A., contact
your local Vitamix Distributor or telephone the Vitamix International Division on [phone]
or email [e-mail] to find a distributor in your country. For online help, visit
www.vitamix.com/commercial.

Possible Actions:

a. Check the blade assembly for loose, damaged

or nicked components and replace.

b. Tighten the retainer nut with the retainer nut

spanner, moving clockwise until it is snug.

cable is firmly in the power socket.

b. Check to make sure that the switches are

clean and moving freely.

c. The thermal protector may have shut the

machine o. If the motor shuts o, press the
On/O switch to O. Turn the power switch
on after 5 minutes to check if blender is reset
and ready to operate. The blender might
require up to 45 minutes to reset.

a. Drive socket may be broken. Check for a fine

crack down the center, or worn teeth, replace
with a new drive socket (Item No. 891).
Instructions are included with the part.

b. Blade bearings need to be replaced. Spin the

blades using the drive spindle at the bottom
of the container. If the blades spin freely with
no resistance, replace the blade assembly.

Check the On/O switch to make sure that the
switch is in the on position. Note: The Start/Stop
switch is lit when the power is on.

a. Turn the machine o and on again to reset

the programming.

b. Reset the machine to its original factory

settings.

IMPORTANT NOTES!

NOTE: The thermal protector may have shut the machine o. If the motor shuts o, press
the On/O switch to O. Turn the power switch on after 5 minutes to check if blender is
reset and ready to operate. The blender might require up to 45 minutes to reset. Cooling
may be quickened by placing the motor base in a cool spot. Unplug first. To speed up
the process, try circulating the air with a vacuum or fan aimed at the bottom of the base.
When the thermal protector shuts o the motor, review your processing techniques and
your instructions.
Your recipes may be too thick (add liquid), be processed for too long at too low a speed
setting, or have too much material in them. If the motor seems to be overheating but
the thermal protector has not turned the machine o, stop the machine and remove the
container from the base.

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Vita-Mix® Corporation

8615 Usher Road

Cleveland, OH 44138 U.S.A.

vitamix.com

©2017 Vita-Mix® Corporation. No part of this publication may be reproduced or transmitted in any form or by any means or stored
in a database or retrieval system without the written permission of the Vita-Mix® Corporation.

123376_REV A 2/17 ENG/FC/SPA

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