Visioneer 9650 User Manual 2

Visioneer

9650 Scanner

Installation Guide

FOR WINDOWS

COPYRIGHT INFORMATION

Copyright © 2003 Visioneer, Inc.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc.

Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. TextBridge is a registered trademark of
ScanSoft, Inc. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International,
Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.

Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.

Part Number: 05-0486-300

Restricted Rights Legend

Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.

FCC Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.

T

ABLE OF CONTENTS

TABLE OF CONTENTS

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

The Visioneer 9650 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

i

Installing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 1: Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 2: Connect and Power On the Scanner . . . . . . . . . . . . . . . . . . . 9

Step 3: Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Step 4: Connect the USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Scanning

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Documents to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Scanning Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Your Scanner and the TWAIN Standard . . . . . . . . . . . . . . . . . .18

If your computer is running Windows ME or XP . . . . . . . . . . . 18

Scanning from Windows 98SE, ME, 2000, or XP . . . . . . . . . . . . . . 19

Adjusting the Image with the Scan Manager . . . . . . . . . . . . . . . . . .24

Adjusting the Color Mode, Resolution, Brightness

and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adjusting the Output Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Manually Setting the Scan Area . . . . . . . . . . . . . . . . . . . . . . . . . 28

Reversing the Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Adjusting Color and Gray Images . . . . . . . . . . . . . . . . . . . . . . . 31

Adjusting Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Scanning from Windows ME or XP . . . . . . . . . . . . . . . . . . . . . . . . . 38

Maintenance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

T

ii

ABLE OF CONTENTS

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . 44

Replacing the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . 45

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

How to Uninstall Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Step 1: Uninstalling the Visioneer 9650 Software . . . . . . . . . . .50

Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . 51

Visioneer 9650 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . 52

Visioneer 9650 Scanner Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

W

ELCOME

Your new Visioneer 9650 USB scanner can scan stacks of items or single
items, and place their images on your computer.

Warning

: Do not plug in the USB cable until after you have
installed the software. Carefully follow the steps and sequence
described in the installation procedure beginning on page 6.

HAT’S IN THE BOX

W

Before starting the assembly and installation, check the contents of the
box to make sure that all parts are included. If any items are missing or
damaged, contact the dealer where you purchased the scanner.

Visioneer 9650 Scanner Power cordUSB cable

Paper Guide Paper Guide Extension

Replacement ADF Pad

Installation CD

ISIONEER

V

Paper Stop

Installation Guide, Quick Install Card,
and Technical Support Card

9650 S

CANNER INSTALLATION GUIDE

Power supply

1

2

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THE V

Document Cover

Document Pad

Glass

Reference Frame

Paper Stop

Paper Guide Extension

Paper Guide

Automatic Document Feeder

ISIONEER

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CANNER

Lock (on underside of scanner)

Status Lights

USB Port

ADF port

Power jack

Power On/Off Switch

ADF Cable

THE V

ISIONEER

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CANNER

Document Cover—Protects the document from light and contamination during scanning.

Document Pad—Helps to secure the document in place on the scanner glass.

Reference Frame—Place items face down within this frame. Markings on the border of the

frame show where to align various paper sizes.

Glass—Place items face down aligned at the upper left corner of the glass.

Paper Stop—Holds items in place as they are ejected from the Automatic Document Feeder.

Adjust the stop for either letter-sized or legal-sized pages.

Paper Guide Extension—Unfolds to support multiple pages to scan.

Paper Guide—Holds pages in place. Adjust to fit the size of the paper to scan.

Automatic Document Feeder (ADF)—Feeds a stack of pages onto the glass for scanning.

3

Lock—Locks or unlocks the scanning head; located on the underside of the scanner.

Status Lights—Shows the scanner’s status. Blinking Green light: scanner is preparing itself

or the lamp is warming up. Steady Green light: the scanner is on and ready to scan. See
“Troubleshooting” on page 47 for additional details.

USB Port—Connects the scanner to the computer.

ADF Port—Connects the ADF cable from the Automatic Document Feeder to the scanner.

Power Jack—Connects the power cord to the scanner.

Power On/Off Switch—Turns the scanner’s power on and off.

ADF Cable—Supplies power from the scanner body to the Automatic Document Feeder.

4

V

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CANNER INSTALLATION GUIDE

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HAT YOU NEED

An IBM-compatible Pentium PC with:

A CD-ROM drive

■

An available Universal Serial Bus (USB) port; 1.1 or 2.0

■

Microsoft Windows operating system: 98SE, 2000, ME, or XP

■

Available internal memory (RAM) as follows:

■

64 MB or more

■

128 MB recommended for Windows XP

■

200 MB of free hard disk space

■

Note

: The new USB 2.0 ports operate at higher speeds than USB 1.1
ports. If your computer is not equipped with USB 2.0 ports, you can
add them with the Visioneer Hi-Speed USB 2.0 PCI Card. Visit the
Visioneer web site at www.visioneer.com for ordering information, or
contact the dealer where you purchased your Visioneer 9650 USB
scanner. However, you do not have to add USB 2.0 ports to the
computer. Your scanner automatically works with both USB 1.1 and
USB 2.0 ports.

A VGA or SVGA Monitor

Recommended settings for your monitor are as many colors as
possible—High Color (16-bit), True Color (24-bit or 32-bit). Set the
resolution to at least 800 by 600 pixels.

To set your monitor’s colors and resolution, open the Windows Control
Panel, double-click Display, and then click the Settings tab.

D

OCUMENTATION

D

OCUMENTATION

Your scanner is delivered with the following documentation:

Quick Install Card—abbreviated installation instructions.

■

Visioneer 9650 Scanner Installation Guide—on the Installation CD;

■

contains detailed installation, scanning, configuration, and
maintenance information.

Online Help—for the scanner, Scan Manager, and PaperPort

■

software applications.

5

6

V

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Installing

Warning: Do not plug in the USB cable until after you have
installed the software. Complete the installation steps in the order
described in the installation procedure below.

Installation is a quick, four-step process:

1. Assemble the scanner

2. Connect and power on the scanner

3. Install the software

4. Connect the USB cable to your computer

S

1: A

TEP

SSEMBLE THE SCANNER

All the components to assemble the scanner are included in the box.

To assemble the scanner:

1. Remove all shipping tape from the top and bottom of the scanner.

STEP 1: ASSEMBLE THE SCANNER 7

2. Slide the locking tab on the bottom of the scanner to its unlocked
position.

Unlocked position

Note: The locking tab protects the scanner’s scan head by holding it
securely in position. Lock the scanner when transporting it from one
location to another, but always remember to unlock it before
scanning. The scanner will not scan when locked.

3. Insert the slots (A) on the Paper Guide onto their tabs (B) on the
scanner and slide the Guide down into place. The catch tabs (C)
“snap” into place. Refer to the picture on page 2 to see the location
of the assembled parts.

A

B

C

8 VISIONEER 9650 SCANNER INSTALLATION GUIDE

4. Insert the Paper Guide Extension into the Paper Guide and “snap”
its tabs into place.

5. Insert the Paper Stop onto the back of the scanner and slide it
downward to “snap” its tabs into place.

6. Proceed to “Step 2: Connect and Power On the Scanner” to
connect the ADF and power cables and turn on the power.

STEP 2: CONNECT AND POWER ON THE SCANNER 9

STEP 2: CONNECT AND POWER ON THE SCANNER

Before installing the software, connect the ADF cable, connect the
scanner to a power source, and turn the power on.

To connect the scanner and turn the power on:

1. Plug the ADF cable into the ADF port on the body of the scanner.

Plug the power supply into its power port on the scanner.

2.

Note: Only use the power supply (ADP-20LB Rev. B made by Delta
Electronics, Inc.) included with your scanner. Connecting any other
type of power supply may damage your scanner and will void its
warranty.

10 VISIONEER 9650 SCANNER INSTALLATION GUIDE

3. Plug the power cord into the power supply and then into a wall
outlet.

4. Turn on the power switch, located on the back of the scanner to the
right of the power port.

The status light comes on and flashes indicating that the scanner is
receiving power.

STEP 3: INSTALL THE SOFTWARE

The Installation CD includes all the necessary installation files, as well
as the PaperPort software files and other software files.

To install the software:

1. Start Microsoft Windows and make sure that no other applications
are running.

2. Insert the installation CD into your computer’s CD-ROM drive.

The CD automatically starts.

STEP 3: INSTALL THE SOFTWARE 11

Note: If the CD does not automatically start, check the following:

■ Make sure the CD drive’s door is completely shut.

■ Click the My Computer icon on your desktop. Double-click the

icon for your CD-ROM drive. In the list of files on the CD,
double-click the file named START32.EXE.

3. On the installation menu, select Install Products.

The next installation screen appears.

12 VISIONEER 9650 SCANNER INSTALLATION GUIDE

4. Click in the box for ScanSoft PaperPort and Scanner.

If you want to also install the other software, click their boxes as
well.

5. Click Install Now.

6. On the PaperPort 9.0 Welcome window, click Next.

7. On the License Agreement window, read the ScanSoft license
agreement. If you accept the terms, select I accept the terms in the
license agreement, and then click Next.

8. On the Customer Information window, accept the current values or
enter new information, and then click Next.

9. On the Setup Type window, click Next.

10. Click Install to begin the installation.

11. On the Product Registration window, do one of the following:

■ Select Register online, click OK, and then follow the

registration instructions.

■ Select Print registration form, click OK, and then follow the

instructions to complete and print the registration form.

■ Select Remind me in 7 days and click OK.

STEP 3: INSTALL THE SOFTWARE 13

12. On the Visioneer License Agreement window, read the license
agreement. If you accept the terms, select I Agree, and click Next.

13. On the Visioneer Product Registration window, complete the
required information, and then click Register.

Note that the serial number of you scanner is located on the side of
the scanner body.

Serial Number

14. On the Welcome window, click Next to start the installation.

15. When you see this Installation Complete window, STOP. Do NOT
click Finish yet. Leave the window open and proceed to the next
section,“Step 4: Connect the USB Cable”.

14 VISIONEER 9650 SCANNER INSTALLATION GUIDE

STEP 4: CONNECT THE USB CABLE

Your Visioneer 9650 scanner connects to any available USB port.
Check your computer’s manual for the USB port locations.

Note: You do not have to shut off the power to your computer when
connecting the scanner to a USB port.

1. Plug the USB cable into the USB port on the scanner. The USB
port is identified by its USB symbol.

2. Plug the USB cable into a USB port on the computer, keyboard, or
into a USB hub.