Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0631-000
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Technical Support
Visit Visioneer’s web site at www.visioneer.com for technical support including help during installation, driver updates, spare parts, and documentation.
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation
Congratulations on purchasing your Visioneer OneTouch 9420 USB
scanner. With this scanner you can quickly scan paper documents, color
photos, 35mm slides, and negatives to place their electronic images on
your computer.
W
HAT’S IN THE BOX
Before starting the installation, check the contents of the box to make
sure that all parts are included. If any items are missing or damaged,
contact the dealer where you purchased the scanner.
Transparency Masks
Visioneer OneTouch 9420 USB Scanner
User’s Guide, Quick Install Guide, and
Technical Support Card
ISIONEER ONETOUCH
V
Power Supply
9420 USB S
USB Cable
Software CD
CANNER USER’S GUIDE
1
2
V
ISIONEER ONETOUCH
9420 USB S
CANNER USER’S GUIDE
Document cover
Transparency light source
Glass
Reference marks
Locking tab (underneath)
OneTouch buttons panel
Status light
OneTouch buttons
THE V
ISIONEER ONETOUCH
Custom
Email
To PaperPort
9420 USB S
OCR
CANNER
Print
Option port
TPA cable
USB port
Power jack
THE V
ISIONEER ONETOUCH
9420 USB S
CANNER
3
Document cover
—Protects the document from light and
contamination.
Transparency light source
—Shines light through 35mm slide or
negative transparency and then through the glass onto the scanning
sensors in the body of the scanner.
Glass
—Items are placed face down aligned at the arrow symbol in the
upper-left corner.
Reference marks
—Marks on the border of the glass show where to
align various paper sizes.
Locking tab
—Protects the scanner’s scan head by holding it securely in
position. The locking tab, located on the underside of the scanner, must
be unlocked before scanning. The scanner will not scan when locked.
OneTouch button panel
Status light
—Shows the scanner’s status. Green light: scanner is ready
—Allows scanning directly from the scanner.
to scan. Orange light: scanner is busy.
Option port
USB port
—Connects the TPA cable to the scanner.
—Connects the scanner to the computer. Your Visioneer
9420 scanner can connect to either a USB 1.1 or a USB 2.0 port.
Power jack
TPA (Transparency Adapter) cable
—Connects the power cord to the scanner.
—Supplies power from the scanner
body to the transparency light source.
Note
: The scanner does not have an on/off switch. The scanner is
ready to scan as soon as the Visioneer software loads on your
computer.
4
V
ISIONEER ONETOUCH
9420 USB S
W
HAT YOU NEED
CANNER USER’S GUIDE
An IBM-compatible PC with:
A Pentium II (or higher) processor or equivalent
■
A CD-ROM drive
■
An available Universal Serial Bus (USB) port; 1.1 or 2.0
■
Microsoft Windows operating system: 2000, ME, or XP (Service
■
Pack 1 and 2)
Available internal memory (RAM) as follows:
■
128 MB or more
■
256 MB recommended for Windows XP
■
200 MB of free hard disk space
■
Note
: The new USB 2.0 ports operate at higher speeds than USB 1.1
ports. If your computer is not equipped with USB 2.0 ports, you can
add them with the Visioneer Hi-Speed USB 2.0 PCI Card. Visit the
Visioneer Web site at www.visioneer.com for ordering information, or
contact the dealer where you purchased your Visioneer 9420
OneTouch USB scanner. However, you do not have to add USB 2.0
ports to the computer. Your scanner automatically works with both
USB 1.1 and USB 2.0 ports.
A VGA or SVGA Monitor
Recommended settings for your monitor are as many colors as
possible—High Color (16-bit), True Color (24-bit or 32-bit). Set the
resolution to at least 800 by 600 pixels.
To set your monitor’s colors and resolution, open the Windows Control
Panel, double-click Display, and then click the Settings tab.
D
OCUMENTATION
D
OCUMENTATION
Your scanner is delivered with the following documentation:
installation, scanning, configuration, and maintenance information;
also available as a printable file on the Installation CD.
ScanSoft PaperPort User’s Guide—on the Installation CD; contains
■
detailed feature and configuration information.
Online Help—for the OneTouch scanner, the Basic Interface and
■
Advanced Interface, and PaperPort software applications.
5
6
V
ISIONEER ONETOUCH
9420 USB S
CANNER USER’S GUIDE
Installing
Installation is a quick, three-step process:
■ Install the software
■ Connect the scanner
■ Check out your scanner
STEP 1: INSTALLTHE SOFTWARE
Note: If you had another scanner connected to your computer, you
must uninstall its driver software before starting the installation of
your 9420 scanner. Please see the other scanner’s user manual for
information about uninstalling.
Also note that when installing your 9420 scanner, you must install
the PaperPort software and scanner software before connecting the
scanner to the computer. Otherwise the correct software to run your
scanner will not be installed and it may not scan properly.
To install the software:
1.Start Microsoft Windows and make sure no other applications are
running.
2.Insert the installation CD into your computer’s CD-ROM drive.
The CD automatically starts.
STEP 1: INSTALLTHE SOFTWARE7
Note: If the CD does not automatically start, check the following:
■ Make sure the CD drive’s door is completely shut.
■ Click the My Computer icon on your desktop. Double-click the
icon for your CD-ROM drive. In the list of files, double-click the
file named START32.EXE.
3.On the Visioneer installation menu, select Install ScanSoft PaperPort.
4.On the PaperPort Setup window, click Next.
5.Read the ScanSoft license agreement. If you accept the terms, select
I accept the terms in the license agreement, and then click Next.
6.On the Customer Information window, accept the current
information or enter new information, and then click Next.
7.On the Setup Type window, click Next.
8.Click Install to begin the installation.
9.Click OK.
8VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
10. Click Finish on the PaperPort Installation window.
If a message asks you to restart your computer, click Restart.
11. Now click Install Scanner Driver.
12. Click Next on the OneTouch 4.0 Welcome window.
13. On the Visioneer License Agreement window, read the license
agreement. If you accept the terms, select I Agree, and click Next.
14. Click Next on the Confirm Installation window.
STEP 1: INSTALLTHE SOFTWARE9
15. When you see the following Connect Scanner window, do NOT
click OK. Leave the window open and proceed to the next section,
“Step 2: Connect the Scanner”.
10VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
STEP 2: CONNECTTHE SCANNER
Your OneTouch 9420 scanner connects to any available USB 1.1 or
USB 2.0 port. Check your computer’s user guide for port locations.
Note: You do not have to shut off the power to your computer when
connecting the scanner to a USB port.
To connect the scanner to a USB 1.1 or USB 2.0 port:
1.Remove all shipping tape from the top and bottom of the scanner.
Slide the locking tab on the bottom to its unlocked position.
Unlocked position
Note: The locking tab protects the scanner’s scan head by holding it
securely in position. Lock the scanner when transporting it from one
location to another, but remember to unlock it before scanning. The
scanner will not scan when locked.
2.Make sure that the TPA cable is securely plugged into the Option
port on the back of the scanner.
STEP 2: CONNECTTHE SCANNER11
3.Plug one end of the USB cable into an available USB 1.1 or USB
2.0 port on the computer.
4.Plug the other end of the USB cable into the scanner’s USB port.
USB
If the plug does not attach easily, make sure that you are plugging it
in correctly. Do not force the plug into the connection.
You can also connect the scanner to a USB port on the computer’s
keyboard if it has one, or to a USB hub. If you use a USB hub, it
must have its own power supply already plugged into an electrical
outlet.
Note: If you have not installed the software, unplug the USB cable
from the computer and install the software now. When the software
installation is complete, a message tells you to connect the scanner.
If you are using Windows XP and have plugged the USB cable into
a USB 1.1 port, an information bubble may open explaining that
“A HI-SPEED USB device is plugged into a non-HI-SPEED USB
hub”. Plug the USB cable into a USB 2.0 port (if available) or just
disregard the message. If you leave it plugged into the USB 1.1
port, your scanner may scan a bit slower than with a USB 2.0 port.
12VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
5.Plug the power adapter cable into the power jack on the back of the
scanner and then plug the power adapter into an AC (wall) outlet.
The following diagram shows the scanner connected to a computer.
The status light on the front of the scanner is illuminated,
indicating the scanner is receiving power.
Status light
Your computer recognizes that a scanner has been plugged into the
USB port and automatically loads the appropriate software from
the CD to run the scanner.
STEP 2: CONNECTTHE SCANNER13
6.When the software is finished loading, return to the Connect
Scanner window and click OK.
The scanner’s status light is green when the scanner and computer
are communicating properly.
7.On the Install Completed window, click Close.
8.When installation is finished, restart your computer.
9.If you selected additional software to install from the CD, leave the
CD in the CD drive and restart your computer after the additional
software installation has completed.
If you removed the CD from the CD drive and want to install
other software, reinsert the CD into the drive.
In addition to installing the other software from the CD, you can
also view and print the User Guides.
Remove the CD from the computer when you are finished and
store it in a safe place.
Your scanner is ready to scan.
14VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
STEP 3: CHECK OUT YOUR SCANNER
After installing the scanner and software, you will see a OneTouch icon
on the Windows taskbar (at the bottom right corner of the computer
screen). If the scanner is properly connected, the icon looks like the one
pictured below.
OneTouch Icon
To check the status of the scanner:
1.On the Windows taskbar, right-click the scanner icon.
The shortcut menu appears.
2.Select About from the shortcut menu.
A dialog box lists information about the scanner indicating that the
scanner is properly connected.
3.Click OK to close the dialog box. Your scanner is ready to scan.
STEP 3: CHECK OUT YOUR SCANNER15
IFTHE SCANNER IS NOT PROPERLY CONNECTED
If the scanner is not properly connected, check for one of these possible
problems:
• Is a cable loose or not plugged in securely? Inspect all cable
connections. Make sure all the cables are plugged in securely.
• Is the scanner’s power light on? If the light does not come on, plug
the power adapter into another electrical outlet.
• Is the scanner’s locking tab in the locked position? Slide the
locking tab to the unlocked position. If you tried to scan with the
scanner locked, you must restart your computer after unlocking the
scanner.
• Did you restart the computer after installing the software? If you
didn’t restart the computer, it may not have loaded all of the software
files. Try restarting your computer.
Please see the Readme file in the PaperPort directory on your
computer’s hard drive. The Readme file contains additional information
that may help you diagnose problems connecting the scanner. Also see
“Troubleshooting” on page 93 for more information.
Note: The scanning lamp under the scanner’s glass needs to warm up
before you can scan. A status message lets you know when the lamp is
ready. The lamp then remains ready so you don’t have to wait each
time you want to scan. To conserve electricity and prolong the life of
the scanner, you can set the length of time for the lamp to remain lit
before powering down. See “Checking the Hardware” on page 80.
If you try all the troubleshooting procedures described above and in the
Readme file, and the scanner icon still has problems, you may have a
malfunctioning scanner. Also refer to the technical support card that
you received with your scanner and visit our web site at
www.visioneer.com for additional technical information. You can also
receive software updates from the Web site.
16VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
REGISTER YOUR SCANNER
Registering your scanner is very important because it provides you with
access to our free telephone support service. Registration also gives you
free access to software updates for your scanner.
To register your scanner:
1.Right-click on the OneTouch icon in the Windows System Tray (at
the bottom right corner of the screen).
The OneTouch Icon
2.Choose Check for Online Updates from the pop-up menu.
3.Follow the instructions on the screen and register your scanner by
entering your scanner’s serial number and your email address.
Note: A valid email address is required.
REGISTER YOUR SCANNER17
The serial number is located on the underside of the scanner.
The Serial Number
After registration is complete you will receive an email message
with your RegID.
Your RegID is very important because you will need it when
accessing free telephone support, or checking for future online
updates.
4.Write down your RegID below so you will always know where to
find it.
RegID:__________________________________
18VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
Scanning
This chapter describes how to scan paper documents as well as 35mm
slides and negatives.
You can use several different methods to scan from your scanner:
■ Press a OneTouch button on the scanner
■ Click a button icon on the on-screen OneTouch button panel
■ Use the Basic Interface or Advanced Interface window from the
PaperPort software
Note: To scan 35mm slides or negatives, you must scan from the
PaperPort Advanced Interface (or other TWAIN software). See
“Scanning 35mm Slides and Negatives” on page 32 for details.
SCAN PAPER DOCUMENTSWITHTHE SCANNER BUTTONS
Pressing a scanner button scans the item, and then sends the image to
the destination associated with the button.
To scan by pressing a OneTouch button on the scanner:
1.Place an item face down on the glass. Align the edge of the item
with the arrow at the upper-left corner of the glass.
SCAN PAPER DOCUMENTSWITHTHE SCANNER BUTTONS19
2.Close the document cover and press one of the OneTouch buttons.
The scanner starts scanning the item. A Scan progress window
opens. To Cancel scanning, click the Cancel button.
When the scan is complete, a “thumbnail” of the scanned image
appears in the destination application. In this example, the
Destination Application is the PaperPort desktop.
A thumbnail of
the scanned
image appears in
the Destination
Application.
You can now work with the image in its Destination Application.
See the ScanSoft PaperPort User’s Guide on the Installation CD for
more information about working with the image in PaperPort.
20VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
ABOUTTHE ONETOUCH BUTTONS
The OneTouch buttons are preconfigured for typical scanning tasks. To
change button settings, see “Configuring the OneTouch Buttons” on
page 46.
The following table describes the preconfigured button settings:
ButtonFunctionPreconfigured Settings
ScanScans the item as a color page and displays
it in PaperPort.
EmailScans the item as a color photo and
attaches it to a new email message in your
email application.
OCRConverts the item’s text to black and white
word processing text, and displays it in a
word processing application.
Copy/PrintPrints the scanned item in black and white
on your printer/copier at the printer/
copier’s default resolution.
CustomScans the item as a color photo and
displays it in an image processing
application. If your computer is running
Windows XP, and has a CD burner
attached, the Custom button will be
pre-configured to burn a CD.
Note: If a button is not preconfigured, the OneTouch Properties
window opens when you press that button so you can configure the
button manually. For example, if your computer does not have email
software installed, the email button is not configured.
SCANNINGFROMTHE BUTTON PANELONTHE SCREEN21
SCANNINGFROMTHE BUTTON PANELONTHE SCREEN
Scanning from the button panel on the screen works just like pressing a
scanner button. The scanner scans the item, and then sends the image
to the destination associated with the button. This method of scanning
is especially helpful if the scanner is not located close to your computer.
To scan from the button panel on the screen:
1.Place an item face down on the glass. Align the edge of the item
with the arrow marker at the upper-left corner of the glass.
OneTouch Icon
2.Close the document cover and click the OneTouch icon in the
Windows System Tray (at the bottom right corner of the screen).
The button panel opens on the screen.
3.Click a scan button.
The scanner starts scanning the item. When the scan is complete,
the scanned image appears in the destination application.
4.To close the button panel, click the scanner icon in the button
panel’s upper-left corner.
The icons on the buttons indicate the destination application for the
scanned image. For example, in the illustration above, the icon on the
email button is for the email application, MS Outlook. When you click
the email button, the item is scanned, and then MS Outlook opens. In
this case, the scanned image automatically becomes an attachment to an
email message.
22VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
ABOUTTHE ONETOUCHBUTTON PANEL’S NAMESAND ICONS
The button names, such as Email or OCR, indicate the original factory
settings for a button. For example, the Email button is set up to scan
documents and then immediately attach them to a new email message
in Microsoft Outlook Express. But you can change the Destination
Application as well as the other aspects of the button.
A question mark for a button means your computer does not have
appropriate software for the initial factory settings. For example, if your
computer does not have a printer attached, the Copy button icon will
have a question mark in it. In that case, you would probably want to
change the button’s Destination Application to something else. For
instance, if you scan a lot of documents that have faint images, such as
hand-drawn sketches in light pencil, you might want to change the
button’s Destination Application to Microsoft Paint, or some other
drawing program. Then, when you click the Copy button, the scanned
image is sent to Microsoft Paint as its Destination Application.
See “Configuring the OneTouch Buttons” on page 46 to change the
settings of the buttons on the OneTouch Button Panel.
SCANNINGFROMTHE PAPERPORT SOFTWARE
Instead of using a scanner button, you can scan directly from the
PaperPort software. To scan a transparency you must scan from the
PaperPort software or other TWAIN software; see “Scanning 35mm
Slides and Negatives” on page 32.
You can also scan directly with other software that meets the TWAIN
standards for scanning, which includes many graphics and imaging
applications. Refer to the user’s guides you received with those
applications for their specific steps to scan.
Note: If your computer uses the Windows XP or ME operating
system, you can also scan using the Microsoft WIA software. See
“Scanning with the Windows Image Acquisition” on page 42 for
details.
SCANNINGFROMTHE PAPERPORT SOFTWARE23
To scan an item from PaperPort:
1.Open the scanner cover and place an item face down on the glass.
Align the edge of the item with the arrow at the upper-left corner of
the glass and then close the cover.
2.On the Windows taskbar, click Start, point to Programs, point to ScanSoftPaperPort 9.0, and then click PaperPort.
The PaperPort desktop opens.
24VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
3.Click the Scan icon on the PaperPort command bar.
The Folders pane is replaced by the Scan pane.
Scan paneChoose Visioneer 9420 from here
4.From the Scanner list, select Visioneer 9420.
5.In the “Scan what?” section, choose Document or Photograph.
6.Click Settings to view and change the format for the scanned item’s
file name and the file type. The default file type for documents is
.pdf and the default for photographs is .jpg.
7.Use the Single page items check box as follows:
■ When the check box is selected, pages are scanned and placed on
the PaperPort desktop.
■ When the check box is not selected, pages are scanned but not
placed on the PaperPort desktop until you indicate the scanning
job is finished.
8.Click the Scan button in the Scan pane.
The Basic Interface opens. You’re ready to start scanning.
SCANNINGFROMTHE PAPERPORT SOFTWARE25
SCANNINGFROMTHE BASIC INTERFACE
The Basic Interface can scan a preview of the image so you can adjust its
appearance before scanning the final image. After adjusting the
appearance, you click the Scan button on the Basic Interface (not on the
scanner) to scan the item.
Click the Advanced Interface
button if you would rather scan
with the Advanced Interface.
1.From the Scan Type menu, choose Scan Reflective Using to scan
paper items.
2.Choose the color, grayscale, or black and white option from the
Picture Type menu.
3.Click the Preview button.
The scanner scans the item and displays a preview image. You can
now use the options on the Basic Interface to adjust the image.
4.To adjust the brightness and contrast, drag their sliders to the left or
right.
26VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
5.To choose another resolution, use the Resolution (DPI) menu.
You can also change the picture type again, for example, from color
to grayscale, and you can change the paper size from the Paper Size
menu. To scan only a portion of the image see the section
“Scanning Part of an Image” on page 28.
6.To preview the item with the new settings, click the Preview
button again on the Basic Interface.
7.When you are satisfied with the preview image, click Scan.
Click Scan when
you’re satisfied with
the preview image.
Click Done when
you’re finished
scanning.
8.When you’re finished scanning items, click Done to close the Basic
Interface.
If the Single page items check box is selected on the PaperPort
desktop, the item appears as a thumbnail on the desktop.
If the Single page items check box is not selected, thumbnails do
not appear until you indicate the scanning job is finished. If you’re
scanning multiple pages, the pages appear as PaperPort stacks.
See “The Single Page Items Check Box” on page 41.
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