Visioneer 1270, 1780, 1170, 1770 User Manual

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FAX 1170 FAX 1270 MFC 1770 MFC 1780
,
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®
Page 2

If You Need to Call Customer Service

Please complete the following inf ormation for future reference:
Model: FAX1170, FAX1270, MFC1770, MFC1780 (Circle your model number)
Serial Number:* Date of Purchase: Place of Purchase: *The serial number is on the back of the unit. Retain
this Owner’s Manual with your permanent record of y our purc hase, in the e vent of a theft, fire or warranty service.
sales receipt
as a

Year 2000 Compliant

Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.
Brother fax machines and multi-function centers will function properly after January 1, 2000, non-Brother hardware, software and firmware used by our customers in connection or combination with Brother fax machines, and bundled software, accurately exchange date data with the Brother products.
Please continue to check our Web page for updates at http://www.brother.com. All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service.
provided that
all
©1996-1999 Brother Industries, Ltd.
Page 3

Brother Numbers

Fax-Back System

Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
If you can’t resolve a difficulty with your FAX or MFC using this manual, call our Fax-Back System, and follow the voice prompts to receive faxed instructions about using the system and an index of Fax-Back subjects.
i
USA: 1-800-521-2846 From within Canada: 1-800-681-9838
The Brother Fax-Back System number (USA Only) has been preprogrammed on
01
One Touch key
.

Brother on the World Wide W eb

You can find more information about Brother products, from product specification sheets to Frequently Asked Questions (FAQs), on the W orld Wide Web. Visit us at
http://www.brother.com

Brother Bulletin Board

Brother’s Bulletin Board Numbers are
USA: 1-888-298-3616 From within Canada: 1-514-685-2040

For Customer Service

USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
Page 4
ii
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Page 5

Ordering Accessories and Supplies

For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)
USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax) http://www.brothermall.com
From within Canada: 1-800-668-2768 (voice)
Description Item
iii
Printing Cartridge PC 201 2-PK Refill Rolls PC 202 RF 4-PK Refill Rolls PC 204 RF Telephone Line Cord Tell the Brother Representative your Model
number so you get the appropriate color.
Telephone Handset Tell the Brother Representative your Model
number so you get the appropriate color.
Handset Curled Cord Tell the Brother Representative your Model
number so you get the appropriate color. Paper Wire Extension UL6856000 Document Support UF8048001 Paper Support UF8247001 Owner’s Manual UF8227001 Multi-Function Link® manual UF8483001 (MFC 1770) MFL QuickStart manual LE0060001 (MFC 1780)
®
Multi-Function Link on Floppy Disks (Includes (Floppy Disks for Windows Multi-Function Link Visioneer
* Multi-Function Link
®
PaperPort® Only) (Floppy Disks for Windows® 95/98)
Workstation Version 4.0.
Option MFL2D31
®
3.1x)
®
and MFL2D95
®
is not available on Floppy Disks for Windows NT
®
Page 6
2
iv

Table of Contents

Introduction
1
Assembly and Connections
Using This Manual.......................................................................................................1
Finding Information .......................................................................................................1
Test Sheet Procedures (for USA only)............................................................................. 1
About Fax Machines ........................................................................................................2
Fax Tones and Handshake.............................................................................................. 2
ECM (Error Correction Mode)........................................................................................ 3
FAX 1170 Control Panel Overview..................................................................... 4
FAX 1270 Control Panel Overview..................................................................... 5
MFC 1770/1780 Control Panel Overview....................................................... 6
Caution ..............................................................................................................................7
Packing List.....................................................................................................................8
Choosing a Location.................................................................................................. 9
Assembly...........................................................................................................................9
Attach the document support ......................................................................................... 9
Attach recording paper support .................................................................................... 10
Install the printing cartridge........................................................................................ 10
Install recording paper ..................................................................................................11
Connect the handset ......................................................................................................12
Connect the power cord .................................................................................................12
Connect the telephone line........................................................................................... 13
Special Line Considerations.......................................................................................... 13
Roll Over Phone Lines............................................................................................ 13
Two-Line Phone System ......................................................................................... 13
Converting Telephone Wall Outlets........................................................................ 14
Installing Fax Machine, External Two-Line TAD,
and Two-Line Telephone..................................................................................... 14
Multi-Line Connections (PBX)..................................................................................... 15
If you are installing the machine to work with a PBX: .................................... 16
Custom Features on Your Phone Line.......................................................................... 16
Connecting an External Telephone Answering Device (TAD) ..................................... 16
Sequence..................................................................................................................16
Connections.............................................................................................................17
Outgoing Message (OGM)...................................................................................... 18
Connecting an External Telephone.............................................................................. 18
Page 7
TABLE OF CONTENTS
3
g
5
v
Fax Settings
On-Screen Programmin
4
Fax Settings...................................................................................................................19
Setting Dialing Mode (Tone/Pulse) ............................................................................. 19
Setting Date and Time...................................................................................................19
Setting Station ID ..........................................................................................................20
Entering Text .................................................................................................................20
Inserting spaces.......................................................................................................21
Making corrections .................................................................................................21
Repeating letters......................................................................................................21
Special characters and symbols ............................................................................. 21
Storing One Touch Dial Numbers................................................................................ 22
One Touch Dialing..................................................................................................23
Storing Speed Dial Numbers......................................................................................... 24
Speed Dialing.................................................................................................................24
Changing One Touch and Speed Dial Numbers .......................................................... 25
Setting Groups for Broadcasting................................................................................... 25
Setting Beeper Level .......................................................................................................26
Memory Storage.............................................................................................................26
User-Friendly Programming ............................................................................... 27
Function Mode...............................................................................................................27
Alternating Displays.......................................................................................................28
Function Selection Table.............................................................................................. 28
Basic Fax Operation
Sending Faxes ..............................................................................................................33
Before you begin: ...........................................................................................................33
Contrast Setting .............................................................................................................34
Manual Transmission....................................................................................................34
Automatic Transmission............................................................................................... 35
Manual and Automatic Fax Redial .............................................................................. 35
Receiving Faxes...........................................................................................................35
Select Answer Mode........................................................................................................35
Easy Receive...................................................................................................................36
To select or change your Answer Mode.............................................................. 37
Setting Ring Delay .........................................................................................................37
Setting F/T Ring Time...................................................................................................37
Speaker Volume .............................................................................................................38
Setting the Handset Volume.......................................................................................... 38
Ring Volume..................................................................................................................39
Smoothing .....................................................................................................................39
Setting Recording Paper Size ....................................................................................... 39
Printing a Reduced Incoming Document ............................................................. 40
Recommended Reductions................................................................................ 40
Page 8
vi
TABLE OF CONTENTS
Telephone Operation
6
Advanced Fax Operation
7
Dialing Options...........................................................................................................41
Manual Dialing .............................................................................................................41
One Touch Dialing ........................................................................................................42
Speed Dialing.................................................................................................................42
Hold................................................................................................................................42
Pause..............................................................................................................................42
Tone/Pulse.....................................................................................................................43
Searching Telephone Index.......................................................................................... 43
Sending Faxes ..............................................................................................................45
Quick Scan Fax Transmission...................................................................................... 45
Daily Timer....................................................................................................................45
Delayed Transmission....................................................................................................46
Interrupting Timer and Poll Waiting........................................................................... 46
Canceling a Delayed Fax .............................................................................................. 47
Broadcasting ..................................................................................................................47
Overseas Mode................................................................................................................47
Error Re-Transmission ..................................................................................................48
Composing Electronic Cover Page ............................................................................... 48
To Create a Custom Comment...................................................................................... 48
Always Send Cover Page.................................................................................................49
Temporary Cover Page...................................................................................................49
Printing a Cover Page....................................................................................................50
Call Reservation.............................................................................................................50
Print Call Back Message ............................................................................................... 51
Next-Fax Reservation.....................................................................................................51
Multiple Resolution Transmission ............................................................................... 52
Receiving Faxes...........................................................................................................52
Operation from Extension Telephone .......................................................................... 52
For F/T (Fax/Tel) Mode Only................................................................................. 52
Changing Remote Codes........................................................................................ 53
To change Remote Codes .................................................................................. 53
Printing a Fax in Memory
(Only for FAX 1270, MFC 1770 and MFC 1780)........................................................ 53
Distinctive Ring .............................................................................................................53
Registering the Distinctive Ring phone number .............................................. 54
Caller ID.........................................................................................................................55
Clearing Caller ID Information ............................................................................. 56
Polling ...........................................................................................................................56
Setup to Poll Another Fax ...................................................................................... 56
Setup to Be Polled (Poll Waiting).......................................................................... 57
Delayed Polling .......................................................................................................57
Copy Functions ..............................................................................................................58
Page 9
TABLE OF CONTENTS
9
Multiple Copies........................................................................................................58
Reducing and Enlarging Copies ............................................................................ 58
vii
Remote Fax Options
8
Printing Reports and Lists
Remote Fax Options .................................................................................................59
Setting Fax Storage........................................................................................................59
Paging/Fax Forwarding.................................................................................................60
Programming Paging Number.............................................................................. 60
Programming a Fax Forwarding Number............................................................. 61
Remote Retrieval ...........................................................................................................61
Changing Remote Retrieval Access Code ..................................................................... 61
Using Remote Retrieval Access Code ............................................................................ 62
Remote Commands .......................................................................................................62
Change Paging/Fax Forwarding Setting........................................................... 62
Retrieve a Fax .....................................................................................................63
Check the Receiving Status ............................................................................... 63
Change Answer Mode......................................................................................... 63
Exit Remote Operation ...................................................................................... 63
Retrieving Memory Status List and Fax Messages........................................................ 63
Changing Fax Forwarding Number ............................................................................. 64
Fax Machine Activity.................................................................................................65
To print a report.............................................................................................................66
Activity Report Interval ..................................................................................................66
Transmission Verification (Xmit) Report ..................................................................... 66
Important Information
10
Maintenance and Troubleshooting
11
Standard Telephone and FCC Notices ............................................................ 67
These notices are in effect on models sold and used in the United States only........... 67
International ENERGY STAR
WARNING ................................................................................................................69
Federal Comission Compliance Notice (For USA Only) ........................................ 69
Industry Canada Compliance Statement (For Canada Only)............................... 69
Important Safety Instructions................................................................................ 70
Compilation and Publication Notice..................................................................... 72
Trademarks..............................................................................................................72
Fax-Back System............................................................................................................73
Brother on the World Wide Web.................................................................................... 73
Brother Bulletin Board ..................................................................................................73
Error Messages ...............................................................................................................74
If You Are Having Difficulty with Your Fax Machine ................................................... 77
Printing or Receiving Faxes................................................................................... 77
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off............................................................. 77
®
Compliance Statement ............................................... 68
Page 10
viii
TABLE OF CONTENTS
Vertical Black Lines When Receiving ................................................................ 78
Phone Line or Connections.................................................................................... 78
Fax Machine Does Not Answer When Called..................................................... 78
No Dial Tone on the Handset............................................................................. 78
Sending Faxes .........................................................................................................79
Poor Transmitting Quality ................................................................................ 79
Dialing Does Not Work ...................................................................................... 79
Vertical Black Lines When Sending................................................................... 79
Handling Incoming Calls ...................................................................................... 79
Double Ring in FAX/TEL Mode ......................................................................... 79
Transferring a Call to the Fax Machine............................................................ 79
Fax Machine “Hears” Voice as CNG Tone ......................................................... 80
Transmission Verification Report Prints “Result: NG” ..................................... 80
Custom Features on a Single Line..................................................................... 80
For Customer Service......................................................................................... 80
To Order Brother Accessories ............................................................................. 80
Index.................................................................................................................................81
Multi-Function Link® (option) for FAX 1170 and FAX 1270 ........... 84
Specifications ...............................................................................................................85
Packing and Shipping the Fax Machine ........................................................ 86
Page 11
CHAPTER ONE

Introduction

1

Using This Manual

Thank you for purchasing a Brother fax machine or multi-function center. This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. To simplify the manual instrucions, all FAX and MFC models are referred to as “fax machine”.
1
See
Station ID
p. 20
Additionally, your fax machine has a Help Key. Press operational steps and functions.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index at the back of this manual. Also, throughout this manual, you’ll see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.

T est Sheet Pr ocedures (for USA only)

After programming your Station ID, please fill out the TEST SHEET included with your fax machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed.
When this document is received a confirmation sheet will be sent back to your machine. To get a response, be sure to set up your Station ID.
USA 1-908-685-9283 (fax)
Help
to print a list of basic
Page 12
2
CHAPTER ONE

About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able send and receive faxes easily.

Fax T ones and Handshake

When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a fax message.
Start
, and they continue for 30 seconds after dialing.
The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for 40 seconds over the phone line, and the screen displays “RECEIVE.” If your machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the “chirps” for 40 seconds, and the screen continues to display “RECEIVE.” To cancel the receiving mode, press
When your fax machine is in FAX/TEL (F/T), it answers with a short beep. After this beep, the fax machine listens for CNG tones, and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machine’s “chirps” overlap. This must be for at least two to four seconds, so the fax machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for 30 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your fax machine.
Stop
.
Page 13
INTRODUCTION

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.
Sufficient memory must be available in your fax machine for this feature to work.
3
Page 14
4
CHAPTER ONE

F AX 1170 Control Panel Overview

22
1 2 3 4
1
Hook
Lets you dial telephone and fax numbers without lifting the handset.
Hold
2
Lets you put calls on hold.
Redial / Pause
3
Re-dials the last number called. Also inserts a pause in autodial numbers.
Speed Dial
4
Lets you dial stored phone numbers by pressing a two-digit number.
5
Dial Pad
Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.
Function
Hook
Hold
Redial / Pause
Speed Dial
19
2021 16 15
Resolution ModeTel-index
ABC DEF
1
2
GHI JKL MNO
5
4
PQRS TUV WXYZ
8
7
0
5
6
5
Shift
1718
Shift
6
Help
01
02
13
14
05
06
18
17
09
10
21
22
Set Clear
8977
12 16
Q.Scan
3 6 9
To access memory locations 13 through 24 in the One Touch keys, hold down the
13
Shift key.
(Left Arrow)
7
(Right Arrow)
Moves the LCD cursor to the left or right.
Set
8
Stores a function setting into the fax machine.
14
Clear
9
Deletes entered data or backs up one step in function procedure.
10
Copy
15
Makes a copy.
11
Stop
Stops a fax, cancels an operation, or exits from function mode.
04
03
16
15
08
07
20
19
12
11
24
23
Sort
Enlarge/
Reduce
Copy
10
Start
Starts an operation, such as sending a fax.
Enlarge/Reduce
Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically select AUTO.
Sort
Use this key when you want multiple copies of a multiple page original copied in order.
One Touch Dial Keys
These twelve keys give you instant access to previously stored phone numbers.
PLAIN PAPER FACSIMILE
Stop
11
1170
Start
12
Help
Prints a quick reference Help List.
Q. Scan
17
Lets you take advantage of memory transmission.
18
Mode
Use to select how fax machine will handle incoming calls.
19
Resolution
Sets the resolution when you send a fax.
20
Tel-index
Lets you look up numbers stored in the dialing memory.
Function
21
Lets you access the function and programming mode.
22
Liquid Crystal Display
LCD displays messages to help you set up and operate your fax machine.
14 13
Page 15

F AX 1270 Control Panel Overview

INTRODUCTION
5
1 2 3 4
1
Hook
Lets you dial telephone and fax numbers without lifting the handset.
Hold
2
Lets you put calls on hold.
Redial / Pause
3
Re-dials the last number called. Also inserts a pause in autodial numbers.
Speed Dial
4
Lets you dial stored phone numbers by pressing a two-digit number.
5
Dial Pad
Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.
Function
Hook
Hold
Redial / Pause
Speed Dial
19
2021 16 1522
Resolution ModeTel-index
ABC DEF
1
2
GHI JKL MNO
5
4
PQRS TUV WXYZ
8
7
0
5 6
6
Shift
5
To access memory locations 13 through 24 in the One Touch keys, hold down the Shift key.
7
Moves the LCD cursor to the left or right.
Set
8
Stores a function setting into the fax machine.
Clear
9
Deletes entered data or backs up one step in function procedure.
10
Copy
Makes a copy.
11
Stop
Stops a fax, cancels an operation, or exits from function mode.
1718
Q.Scan
01
Shift
13
05
17
09
21
3 6 9
(Left Arrow) (Right Arrow)
Help
02
14
06
18
10
22
Set Clear
7 7
8
04
03
16
15
08
07
20
19
12
11
24
23
9
Start
12 16
Starts an operation, such as sending a fax.
Enlarge/Reduce
13
Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically select AUTO.
Sort
14
Use this key when you want multiple copies of a multiple page original copied in order.
15
One Touch Dial Keys
These twelve keys give you instant access to previously stored phone numbers.
Sort
Enlarge/
Reduce
Copy
10
PLAIN PAPER FACSIMILE
Stop
1270
Start
11 12
Help
Prints a quick reference Help List.
Q. Scan
17
Lets you take advantage of memory transmission.
18
Mode
Use to select how fax machine will handle incoming calls.
19
Resolution
Sets the resolution when you send a fax.
20
Tel-index
Lets you look up numbers stored in the dialing memory .
Function
21
Lets you access the function and programming mode.
22
Liquid Crystal Display
LCD displays messages to help you set up and operate your fax machine.
14 13
Page 16
6
CHAPTER ONE

MFC 1770/1780 Control Panel Overview

1
1 2
2 3
3 4
4
1
Hook
Lets you dial telephone and fax numbers without lifting the handset.
Hold
2
Lets you put calls on hold.
Redial / Pause
3
Re-dials the last number called. Also inserts a pause in auto-dial numbers.
Speed Dial
4
Lets you dial stored phone numbers by pressing a two-digit number.
5
Dial Pad
Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.
22
21
Function
Hook
Hold
Redial / Pause
Speed Dial
19
20 16 15
MFC 1770
Resolution ModeTel-index
ABC DEF
1
2
GHI JKL MNO
5
4
PQRS TUV WXYZ
8
7
0
5 6
5 6
6
5
3 6 9
Shift
1718
Shift
Help
01
13
05
17
09
21
Q.Scan
7 7
02
14
06
18
10
22
Set Clear
8
12 16
To access memory locations 13 through 24 in the One Touch keys, hold down the
13
Shift key.
(Left Arrow)
7
(Right Arrow)
Moves the LCD cursor to the left or right.
Set
8
Stores a function setting into the fax machine.
Clear
9
14
Deletes entered data or backs up one step in function procedure.
10
Copy
15
Makes a copy.
11
Stop
Stops a fax, cancels an operation, or exits from function mode.
04
03
16
15
08
07
20
19
12
11
24
23
9
Sort
Enlarge/
Reduce
Copy
10
Start
Starts an operation, such as sending a fax.
Enlarge/Reduce
Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically select AUTO.
Sort
Use this key when you want multiple copies of a multiple page original copied in order.
One Touch Dial Keys
These twelve keys give you instant access to previously stored phone numbers.
Plain Paper
FIVE
IN
11
Stop
ONE
Start
12
FAX PRINTER COPIER SCANNER PC FAX
Help
Prints a quick reference Help List.
Q. Scan
17
Lets you take advantage of memory transmission.
18
Mode
Use to select how fax machine will handle incoming calls.
19
Resolution
Sets the resolution when you send a fax.
20
Tel-index
Lets you look up numbers stored in the dialing memory .
Function
21
Lets you access the function and programming mode.
22
Liquid Crystal Display
LCD displays messages to help you set up and operate your fax machine.
14
13
Page 17
2
CHAPTER TWO

Assembly and Connections

Caution

1 2
7
Never install telephone wiring during a lightning storm. We recommend that this product be used with a surge protection device to
protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is specifically
3
designed for a wet location. Never touch telephone wires or terminals that are not insulated unless the
4
telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
5
Avoid using a telephone (other than a cordless type) during an electrical
6
storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak.
7
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
8
equipment and should be easily accessible.
Page 18
8
CHAPTER TWO

Packing List

Make sure you have the following items:
Telephone
Line Cord
Telephone
Handset
Recording Paper Wire Extension
Handset
Curled Cord
Document
Wire Extension
Document
Support
Owner’s
Manual
Multi-Function
Link Disks
(MFC1770)
Quick Reference
Guide
(FAX1170 and MFC1770)
Starter Printing Cartridge (up to 100 pages)
Recording Paper Support
Multi-Function
®
CD-ROM
Link (MFC1780)
Multi-Function
®
Manual
Link (QuickStart Manual) (MFC1770/1780)
Cable &
PC I/F Box
(MFC1770/1780)
Brother StartCard (FAX1270 and MFC1780)
Page 19
ASSEMBLY AND CONNECTIONS

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet.
9
Avoid placing your fax machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture, or dust. Do not connect your fax machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your fax machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

Assembly

Attach the document support

Attach the document support and the document wire extension as shown in the illustration below.
Document Support
Document Wire Extension
OPEN Button
Page 20
10
CHAPTER TWO

Attach recording paper support

Attach the recording paper wire extension.
1
Open the recording paper cover. Using the groove in the cover, insert the
2
recording paper support as shown.
Recording Paper Wire Extension
Recording Paper Support

Install the printing cartridge

Push the OPEN button to open the top cover.
1
Remove the stopper for the printing cartridge.
2
White shaft
Blue shaft
Black Spool
Indented arrow
Recording Paper Cover
Stopper
Turn the black spool on the right clockwise to tighten the ribbon, as shown.
3
Page 21
ASSEMBLY AND CONNECTIONS
Install the printing cartridge by inserting the indented first and placing
4
the cartridge into its four holders.
ndented
OPEN button
Black Spool
Holder
Press down on both sides of the cover to close it securely.
5
The starter cartridge prints up to 100 pages.
11

Install recording paper

The paper cassette can hold about 200 sheets of 20-lb. paper.
Open the paper casette cover.
1
Place up to 200 sheets of paper in the casette. Do not allow level of paper to
2
pass the paper guide. Close the paper casette cover.
3
Paper Guide
Paper
Casette
Cover
Paper Casette
Page 22
12
CHAPTER TWO

Connect the handset

Connect the curled handset cord to the bottom of the handset and the side of the fax machine.
*PC I/F jack is for use only with Multi-Function
®
Link or with the Missing Link option. If you have not purchased Missing Link or Multi-Function Link for your FAX 1170/1270, then ignore this jack.
*
, which is included with the MFC 1770/1780,
®

Connect the power cord

When you connect the power, the screen displays 01/01 00:00.
NOTICE:
1) This fax must be grounded using a 3-prong plug.
2) Since the machine is grounded through the power outlet, you can protect
yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your fax machine on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord.
3) Lightning and power surges can damage this product! We recommend that
you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.
Page 23
ASSEMBLY AND CONNECTIONS

Connect the telephone line

Connect one end of the telephone line cord to the jack labeled LINE on the left side of the fax machine. Connect the other end to a modular wall jack.

Special Line Considerations

Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the fax machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call is transferred to a line that does not have a fax machine. Your fax machine will work best on a dedicated line.
13
T wo-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your fax machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain 4 wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your fax machine.
Page 24
14
CHAPTER TWO
Converting T elephone W all Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1, plug the fax machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter.
Triplex Adapter
RJ14
RJ11 RJ14
Installing Fax Machine, External T wo-Line T AD, and T wo-Line Telephone
When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your fax machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the fax machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your fax machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.
Place the two-line TAD and the two-line telephone next to your fax machine.
1
Plug one end of the telephone line cord for your fax machine into the L2
2
jack of the triplex adapter. Plug the other end into the LINE jack on the left side of the fax machine.
Plug one end of the first telephone line cord for your TAD into the L1 jack of
3
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.
Page 25
ASSEMBLY AND CONNECTIONS
Plug one end of the second telephone line cord for your TAD into the L2 jack
4
of the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine.
15
Triplex Adapter
Two Line External TAD Fax Machine
You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.
Two Line Phone

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. It is advisable to have a separate line for the fax machine. You can then leave the machine in FAX ONLY Mode to receive faxes any time of day or night.
See
Easy Receive
p. 36
If the fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.
As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the fax machine cannot be made.
Page 26
16
CHAPTER TWO
If you are installing the machine to work with a PBX:
It is not guaranteed that the unit will operate correctly under all
1
circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.
If all incoming calls will be answered by a switchboard operator, it is
2
recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.
The unit may be used with either pulse or tone dialing telephone service.
3

Custom Features on Y our Phone Line

If you have Call Waiting, Ring Master, Voice Mail, an answering service, alarm system or any other custom feature on your telephone line, it may create a problem in the operation of your fax machine.

Connecting an External T elephone Answering Device (T AD)

Sequence
You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within 4 rings (the recommended setting is 2 rings). The fax machine cannot hear CNG tones until the TAD has answered the call, and with 4 rings there are only 8-10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow instructions in this manual for recording your outgoing message. We do not recommend using the “toll-saver” feature on your TAD if it exceeds 4 rings.
Page 27
ASSEMBLY AND CONNECTIONS
Do not connect a TAD elsewhere on the same phone line — your
fax machine and TAD will both try to control the line.
17
You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring Service, have registered the distinctive ring pattern on your fax machine, use that number as a fax number and set your machine’s Answer mode to MANUAL.
Connections
The external TAD must be plugged into the left side of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack.
Plug the telephone line cord from the wall jack into the left side of the fax
1
machine, in the jack labeled LINE. Plug the telephone line cord from your TAD into the left side of the fax
2
machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.)
Set the Answer Mode to TAD.
3
Set your external TAD to 4 rings or less. (The fax machine’s Ring Delay
4
setting does not apply). Set the TAD to answer calls.
5
Record the outgoing message (see below).
6
Page 28
18
CHAPTER TWO
Outgoing Message (OGM)
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
Record 5 seconds of silence at the beginning of your message. (This allows
1
your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
Limit your speaking to 20 seconds.
2
End your 20-second message by giving your Remote Activation Code for
3
people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 5 1.”
We recommend beginning your OGM with an initial 5-second silence because the Brother machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must rerecord the OGM to include it.

Connecting an External T elephone

Your fax machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your fax machine.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the fax machine.
Whenever this phone (or TAD) is in use, the screen displays “EXT. TEL IN USE,” and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the
Hook
external phone and switch to the fax, press
.
Page 29
CHAPTER THREE

Fax Settings

3
Fax Settings

Setting Dialing Mode (T one/Pulse)

19
Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you must change the dialing mode.
Function
Press
1
Use or to select dialing mode.
2
Press
3
Press
4

Setting Date and Time

Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the fax machine maintains date and time
information for about one hour. All other settings remain unaffected.
Press
1
Enter the last two digits of the year. The screen displays your entry, then
2
prompts you to enter the month.
, 6, 1. The screen prompts you to select TONE or PULSE.
DIALING:TONE DIALING:PULSE
Set
when the screen displays the dialing mode you want.
Stop
.
Function
, 7, 1. The screen prompts you to enter the year.
ENTER YEAR:XX
ENTER MONTH:XX
Page 30
20
CHAPTER THREE
3
4
5 6
7

Setting Station ID

See
Composing
Electronic
Cover Page
p. 48
See
Entering
Text
p. 20
You can store your name, fax number, and telephone number to be printed on the fax Cover Page, and on all fax pages.
1
2 3
4 5
Enter two digits for the month (for example, enter 09 for September, or 10 for October). The screen displays your entry, then prompts you to enter the day.
ENTER DAY:XX
Enter two digits for the day (for example, 06). The screen displays your entry, then prompts you to set the time.
ENTER TIME:XX:XX
Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM). Wait two seconds.
Stop
Press whenever the fax machine is standing by.
Press
. The screen now displays the date and time you set, and displays it
Function
, 7, 4. The screen prompts you to enter your fax number.
FAX:
Enter your fax number (up to 20 digits). The screen displays your entry.
Set
Press
. The screen prompts you to enter your telephone number.
TEL:
Enter your telephone number (up to 20 digits). If your telephone number and fax number are the same, enter the same number again.
Set
Press
. The screen prompts you to enter your name or your company name.
NAME:
Use the keypad to enter your name (up to 20 characters). (You can use the
6
chart on page 21 to help you enter letters.)
Set
Press
7
Press
8
to confirm.
Stop
. The screen returns to the date and time.

Entering T ext

When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most number keys have three or four letters printed above them. The keys for 0, #, and don’t have printed letters because they are used for special characters.
Page 31
FAX SETTINGS
By pressing the appropriate number key the correct number of times, you can access the character you want.
Press Key one time two times three times four times
21
2 3 4 5 6 7 8 9
ABC DEF GHI
JKL
MNO
PQRS TUV
WXYZ
Inserting spaces
If you want to enter a blank space, press twice.
Making corrections
If you entered a letter incorrectly and want to change it, press to move the cursor under the last correct letter. Then press
Clear
; all letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters.
Repeating letters
If you need to enter a character assigned to the same key as the previous character, press
to move the cursor to the right.
Special characters and symbols
Press * for (space) ! “ # $ % & ‘ ( ) * + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press Ø for Ä Ë Ö Ü À Ç È É 0
Page 32
22
CHAPTER THREE
NOTICE: The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity, or individual. In order to program this information into your fax machine, you should complete the steps described on page 19 and 20.
The telephone number you enter is used only for Call Back Message and
Cover Page features.
See
ALL DIAL
Report
p. 65
If you do not enter a fax number, no additional information can be entered.
To enter a space, press .
If your Station ID has already been programmed, the screen prompts “1” to
make a change, or “2” to exit without changing.

Storing One T ouch Dial Numbers

You can store 24 fax/phone numbers that you can dial by pressing one key. You can also store names with these numbers. When you press a location and
Start
, the screen displays the name or number as the call is dialed.
One Touch keys are not the dial pad keys. They are the 12 keys (numbers 01-24) located to the right of the dial pad. Numbers 13-24 are accessed by
Function
Shift
while you press the appropriate One Touch key.
, 4, 1.
holding down
Press
1
Press the One Touch key where you want to store a number. (Key 01 is
2
pre-programmed for Brother Fax-Back System (USA only). You can override it if you wish.) The screen displays the location you selected.
Enter a number (up to 20 digits). If you want to enter a pause in the
3
dialing sequence (to wait for an “outside line,” for example), press
Redial/Pause
AUTO DIAL number. Pressing
as you’re entering digits. You can enter only one pause in each
Redial/Pause
enters a 3.5-second pause when the
number is dialed, and a dash appears on the screen.
Set
Press
4
. The screen prompts you to enter a name for this number.
One Touch dial
NAME:
Use the dial pad to enter the name (up to 15 characters). You can use the
5
chart on page 21 to help you enter letters — OR — Go to Step 6 to store the number without a name.
Page 33
FAX SETTINGS
Set
Press
6
FAX a fax only number TEL a telephone (voice) number F/T both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing.
Press
7
Return to Step 2 to store another One-Touch number — OR — Press
8
to exit.
When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored.
You can use chain dialing to store long dialing sequences. For example, to store 9 1 201 555 1234 987 65 4321, divide the number into 2 parts. Store the first part as a Chain type number (this tells the system that the dialing sequence is not complete).
. The screen prompts you to select the type of number this is. Use
or to select the type you want.
Set
.
Stop
23
CHAIN9 1 201 555 1234
The last part of the One-Touch number must be stored as any of the other following 3 types.
FAX or F/T or TEL987 65 4321
Now, when you dial, just press the two keys (one after the other, in order) where you’ve stored the two parts of the number.
If you are using Chain Dialing with a credit card number, do not send an
electronic cover page. The credit card number will appear on it.
One T ouch Dialing
Pick up the handset — OR — Press
1
When you hear a dial tone, press the One Touch key of the location you
2
want to call.
If you try to use a One Touch location with no number stored in it, you hear a warning sound, and the screen displays “NOT REGISTERED.” The display returns to normal after 2 seconds.
Hook
.
Page 34
24
CHAPTER THREE

Storing Speed Dial Numbers

You can store Speed Dial numbers, when you dial by pressing only three keys. Model FAX 1170 has 26 Speed Dial locations, Models FAX 1270, MFC 1770 and MFC 1780 have 36. Even if you lose electrical power, numbers stored in memory will not be lost.
Press
1
Use the keypad to enter a 2-digit location (01 - 26 or 36). The screen displays
2
your entry, then prompts you to enter the number you’re storing.
Function
, 4, 2. The screen prompts you to enter a location.
SPEED-DIAL? #
Enter the number (up to 20 digits).
3
Press
4
Use the keypad to enter the name (up to 15 characters). You can use the
5
chart on page 21 to help you enter letters — OR — Press Step 7 to store the number without a name.
Press
6
The screen prompts you to select the type of number this is. Use or to
7
select the type you want.
FAX a fax number TEL a telephone (voice) number F/T both a fax and telephone number CHAIN a number (usually an access code) for chain dialing.
Press
8
Return to Step 2 to store another Speed Dial number — OR — Press
9
to exit.
ENTER & SET
Set
. The screen now prompts you to store a name with this number.
NAME:
Set
and go to
Set
.
Set
.
#05
Stop

Speed Dialing

Pick up the handset — OR — Press
1
When you hear a dial tone, press
2
Speed Dial number. If you pressed
3
answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)
Hook
to dial the call, pick up the handset when the other party
Hook
Speed Dial
.
, then press the two-digit
Page 35
FAX SETTINGS
Clear

Changing One T ouch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either
1. CHANGEOR 2. EXIT.
Press 1 to change the number stored — OR — Press 2 to exit without
1
making a change. If you want to erase the number, press
2
of the digits. If you want to change a digit, use or to position the cursor under the
3
digit you want to change, then press Enter a new number.
4
Follow the directions from Step 4 in Storing One Touch Numbers or Storing
5
Speed Dial Numbers.
Clear
when the cursor is to the far left
.
25
See
Storing
One Touch
Dial
Numbers
p. 22
and
Storing
Speed Dial
Numbers
p. 24

Setting Groups for Broadcasting

Number Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key (Broadcasting) and store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Number Group uses a One Touch key. Finally, you can have up to 6 small Number Groups, or you can assign many numbers to one large group. If you have Model FAX 1170 you can assign up to 49 numbers to one large group, and for Models FAX 1270, MFC 1770 and MFC 1780 up to 59 numbers to one large group.
Function
Press
1
, 4, 3. The screen displays
SELECT ONE-TOUCH
Select a One Touch key to be the Group Number. (For example, press one
2
touch location Use the dial pad to enter the group number (for example, press 1 for
3
group 1).
02
for group 2.)
SETUP GROUP:GO ENTER & SET
Start
. First, you’ll need to
Page 36
26
CHAPTER THREE
Use the keypad to enter the One Touch or Speed Dial numbers in this group.
4
For example, enter Speed Dial locations; enter a
Press
5
0 3, 0 5, 0 2. Enter a before
before One Touch locations.
G01:#O3#O5*O2
Set
. The screen prompts you to enter a name.
Use the keypad and the chart on pages 20-21 to enter a name for the group
6
(for example, NEW CLIENTS). Press
7
Press
8
You can print a list of all One Touch and Speed Dial numbers. See Chapter 9, “Printing Reports and Lists.”
ENTER & SET
Set
.
Stop
to exit.

Setting Beeper Level

You can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW. When the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key or make an error, and at the end of fax sending or receiving.
Function
NAME:
Press
1
Press or to select your setting.
2
When the screen displays the setting you want, press
3
Press
4
Stop
, 5, 2.
to exit.
Set
.

Memory Storage

All settings in the SET AUTO DIAL, USER OPTIONS, TEL OPTIONS, and SETUP SYSTEM functions are stored permanently and will be retained even in the event of a power failure.
Page 37
CHAPTER FOUR

On-Screen Programming

4

User-Friendly Programming

27
See
Using This
Manual
p. 1
We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your fax machine has to offer.
Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings.

Function Mode

You can access the function mode by pressing function mode, your fax machine displays a list of main menu options from which you can choose. These menu options appear one after the other on the display. Select a menu option by pressing LCD. The display will scroll the options within that menu.
You can “scroll” more quickly through options by pressing
Set
displays your selection, press choice or to save key strokes. Both arrow keys show all options, in the opposite order.)
. (Use to scroll backward if you passed your
Function
. When you enter the
Set
when the option appears on the
. When the screen
If you want to exit the Function Mode, press
Stop
.
Page 38
28
CHAPTER FOUR

Alternating Displays

When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you'll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy.
FAX: NO. & START COPY: PRESS COPY

Function Selection T able

If you have a basic understanding of how to program a fax machine, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are found in your fax programs, use the Function Selection Table below.
1. TEMP. SETTINGS
Function Description Factory Set More Info
1. TIMER Send documents later. -- p. 45
2. POLLING Retrieve faxes from another OFF pp. 56-57
machine.
3. CALL RESERVE You can send a fax, then speak. OFF pp. 50-51
4. CONTRAST Change lightness or darkness AUTO p. 34
of fax you’re sending.
5. RESOLUTION Allows you to change resolution STANDARD pp. 34, 52
page by page.
6. OVERSEAS MODE Adjusts for sometimes difficult OFF p. 47
overseas transmissions.
7. COVERPAGE Automatically sends coverpage OFF pp. 49-50
you program.
Page 39
ON-SCREEN PROGRAMMING
2. CANCEL JOB
Function Description Factory Set More Info
Cancel a timed or polled job. p. 47
3. PRINT REPORTS
Function Description Factory Set More Info
1. ACT. REPORT p. 65-66
2. ALL DIAL p. 65-66
3. TEL. INDEX Print lists and reports of activity p. 65-66
4. COVER PAGE (Details in Chapter 9). p. 65-66
5. CALL BACK MSG p. 65-66
6. USER OPTIONS p. 65-66
7. XMIT REPORT OFF p. 65-66
8. MEMORY STATUS p. 65-66
9. CALLER ID p. 65-66
4. SET AUTO DIAL
29
Function Description Factory Set More Info
1. ONE-TOUCH DIAL Dial numbers stored in memory USER DEFINED pp. 22-23
by pressing only one key.
2. SPEED-DIAL Dial numbers stored in memory p. 24
pressing only 3 keys.
3. SETUP GROUPS Set up a group number
for broadcasting. pp. 25-26
5. USER OPTIONS
Function Description Factory Set More Info
1. SMOOTHING Enhance the appearance of ON p. 39
incoming faxes.
2. BEEPER Adjust volume level of beeper. LOW p. 26
3. COVERPG ON/OFF Send automatic coverpage OFF p. 49
with comment.
4.ERROR RE-TX Resend a fax if an error occurs. OFF p. 48
5. REDUCTION Reduce size of image. AUTO p. 40
6. RCD PAPER Select size of paper for fax LETTER p. 39
receiving.
Page 40
30
CHAPTER FOUR
6. TEL OPTIONS
Function Description Factory Set More Info
1. TONE/PULSE Select dialing mode. TONE p. 19
2. RING DELAY Number of rings before machine 2 pp. 35, 37
answers in F/T or FAX ONLY mode.
3. SPEAKER VOLUME Adjust speaker volume. LOW p. 38
4. F/T RING TIME Sets the time for “double-ring” 20 pp. 35, 38
in F/T mode.
5. RING VOLUME Adjust volume of ringer. MEDIUM p. 39
6. DISTINCTIVE Use with phone company OFF pp. 35, 53-55
distinctive ringing service to register ring pattern with fax machine.
7. CALLER ID View last 30 Caller IDs pp. 55-56
stored in memory.
8. HANDSET VOLUME Adjust handset volume. LOW p. 38
7. SETUP SYSTEM
Function Description Factory Set More Info
1. DATE/TIME Enter date and time for LCD 01/01/2000 00:00 pp. 19-20
display and to print on
transmissions.
2. DAILY TIMER Send delayed jobs at the same 00:00 p. 45
time every day.
3. INTERVAL Select the interval of time OFF p. 66
between activity reports.
4. STATION ID Program name, fax number, -- p. 20
and telephone number to appear on each transmitted page.
5. REMOTE CODE Enter code to activate or ON (51, #51) pp. 52-53
deactivate machine from a remote location.
6. EASY RECEIVE Receive fax messages without ON pp. 36-37
pressing Start key.
7. SET COVERPAGE Register your own two p. 48
custom comments.
8. MF LINK Fax Receive Only/PC Primary/ PC Primary Multi-
PC Receive Only. Function
Link® or MFL QuickStart Manual
Page 41
ON-SCREEN PROGRAMMING
8. REMOTE FAX OPT (Only for FAX 1270, MFC 1770 and MFC1780)
Function Description Factory Set More Info
1. FAX STORAGE Store incoming fax in memory. OFF p. 59
2. FAX FWD/PAGING Set fax to forward fax/message. OFF pp. 60-61
3. REMOTE ACCESS Set code for retrieving faxes. 159 p. 61
4. PRINT FAX Print incoming faxes stored in p. 53
the memory.
0. INTERRUPT
Function Description Factory Set More Info
—— —— —— p. 46
31
Page 42
32
CHAPTER FOUR
Page 43
5
CHAPTER FIVE

Basic Fax Operation

Sending Faxes

Before you begin:

33
Paper guides
Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7
inches long. Your fax machine can only scan an image 8.2 inches wide, regardless of how wide the paper is.
Make sure you insert documents face down, top edge first.
Adjust the paper guides to fit the width of your document.
The automatic document feeder (ADF) can hold up to 20 pages, feeding
each one individually through the fax machine. Use standard (20 lb.) paper when using the ADF; if you’re using heavier paper, feed each sheet individually to prevent paper jams.
Page 44
34
CHAPTER FIVE
Press
document you’re sending.
Standard — suitable for most typed documents. Fine — good for small print; transmits a little slower than standard
resolution. Super Fine — good for small print or artwork; transmits slower than fine
resolution. Photo — use when document has varying shades of gray; slowest
transmission time.
Resolution
(before you send the fax)to select the resolution for the
DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples,
paper clips, paste or tape attached. DO NOT use cardboard, newspaper, or fabric.
Make sure documents written with ink are completely dry.

Contrast Setting

If your document is very light or very dark, you might want to set the contrast accordingly. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document.
Insert the document, face down, in the feeder.
1
Function
Press
2
Use or to select AUTO, S.LIGHT, or S.DARK.
3
When the screen displays your selection, press
4
Press
5
Enter a fax number and press
6
Stop
, 1, 4.
to exit.
Set
.
Start
to send a fax — OR — Press
Copy
to
make a copy.

Manual T ransmission

See
One-Touch
Dialing
p. 23
Manual transmission lets you hear the dial tone, ringing, and fax receiving tones before sending the fax.
Insert the document face down in the feeder.
1
Pick up the handset and listen for a dial tone
2
Hook
OR — Press Enter the fax number you want to call (you can enter the digits using the
3
and listen for a dial tone.
keypad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index).
Page 45
BASIC FAX OPERATION
Start
35
See
Speed Dial
p. 24
When you hear the fax tone, press
4
If you’re using the handset, hang up.
5
.

Automatic T ransmission

This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset or press
1 2 3
Hook
. Insert the document face down in the feeder. Enter the fax number from One Touch or Speed Dial or Tel-index or keypad.
Start
Press
.

Manual and Automatic Fax Redial

If you’re sending a fax manually and the line is busy, press the number.
If you’re sending a fax automatically, the machine will detect if the line is busy and will automatically redial up to three times.
Redial/Pause
to retry

Receiving Faxes

Select Answer Mode

See
Distinctive
Ringing
p. 53
See
F/T (Fax/Tel)
Mode Only
p. 52
Manual — You must answer all calls yourself. If you hear fax tones, press to begin receiving the fax, then hang up. You must use this mode with Distinctive Ring.
Fax Only — The fax machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call.
F/T — The fax machine automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax, it signals you with a double ring (ring-ring), different from the phone company ringing, to alert you to pick up the call. If you select this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the following pages). If you have extension phones on the same line as the fax machine, set Ring Delay to 4.
Start
Page 46
36
Start
Start
CHAPTER FIVE
TAD — This is the only setting in which you can use an answering machine. Your telephone answering device is connected to your fax machine, and answers every call. Once the TAD answers, the fax machine listens for fax tones. If it detects fax tones, it prints the fax.
The TAD setting works only with an external telephone answering device (TAD); it does not work with telephone company voice mail. Ring Delay and F/T Ring Time do not work in this setting.
Current
Answer Mode

Easy Receive

09/06 15:25 FAX
Mode Q. ScanFunction Tel-index Resolution
MNL:
MANUAL
FAX:
FAX ONLY
F/T:
FAX/TEL
TAD:
EXTERNAL ANSWERING SYSTEM
See
Operation
from Extension Telephone
p. 52
and
For F/T
(Fax/Tel)
Mode Only
p. 52
When you use this feature, you don’t have to press
Start
when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see “RECEIVE” on the fax screen or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset, and the fax machine does the rest. Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset of an external or extension phone. Selecting SEMI lets the fax machine receive the call only if you’ve answered it at the fax machine. Selecting OFF means you’ll have to activate the fax machine yourself, by pressing
or by pressing 5 1 if
you are not at the fax machine. In case Easy Receive does not work, because of a poor phone line connection, just
Start
press
1 2 3 4
or press the Activation Code 5 1.
Function
Press
, 7, 6.
Use or to select ON, SEMI, or OFF.
Set
Press Press
when screen displays your selection.
Stop
to exit.
If you’ve set the feature to ON, but your fax machine doesn’t automatically connect a fax call when you lift the extension phone handset, press At the fax machine, lift the handset and press
.
5 1.
If you send faxes from a computer on the same phone line and your fax machine intercepts them, turn Easy Receive SEMI or OFF.
Page 47
BASIC FAX OPERATION
T o select or change your Answer Mode
Mode
Press
1
. The screen displays your current selection.
FAX/TEL
MANUAL
FAX ONLY
37
TAD
See
Operation
from
Extension
Telephone
p. 52
and
For F/T
(Fax/Tel)
Mode Only
p. 52
Continue to press
2
screen returns to the date and time display, along with your new Answer Mode setting.
If you’re changing Answer Mode while in another operation, the screen returns to the current operation display.
Mode
until your new selection appears. After 2 seconds, the

Setting Ring Delay

The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, set the Ring Delay to 4.
Function
Press
1
Press or to select how many times the line rings before the fax
2
machine answers (00 – 04). If you select 00, the line doesn’t ring at all. Press
3
Press
4
, 6, 2.
Set
when the screen displays your selection.
Stop
to exit.

Setting F/T Ring Time

You need to determine how long the fax machine will send you its special double ring when you have a voice call. This ringing happens after the initial ringing from your telephone company (Ring Delay). Only the fax machine rings, for 10, 20, 30, or 60 seconds; no other phones on that number will ring the special double ring (F/T Ring Time). However, you can answer the call on any extension phone on the same phone number as the fax machine.
Function
Press
1
Press or to select how long the fax machine will ring to alert you that
2
you have a voice call. Press
3
, 6, 4.
Set
when the screen displays your selection.
RING TIME:XX SEC
Page 48
38
CHAPTER FIVE
Press
4
Now, when a call comes in and the machine is set to F/T Mode, all phones on this line will ring the number of times you selected in Ring Delay.
You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s a fax call, the machine prints the fax. If it’s a voice call, the machine signals you with a double ring for the length of time you selected in F/T Ring Time.
Even if the caller hangs up during the double ringing, the fax machine continues for the set time.

Speaker V olume

You can set the volume of the fax machine speaker.
Press
1
Press or to select your volume setting (OFF, LOW, MEDIUM, or
2
HIGH). Press
3
Press
4
Stop
to exit.
Function
, 6, 3.
Set
when the screen displays your selection.
Stop
to exit.

Setting the Handset V olume

You can set the Hand Set volume to LOW, HIGH, AMPLIFY. The factory setting LOW. AMPLIFY is the setting for a user who is hearing-impaired.
The AMPLIFY volume level complies with FCC standards.
Function
Press
1
Press or to select your setting.
2
When the screen displays the setting you want, press
3
Press
4
It is important that you do not choose AMPLIFY unless all the users are hearing-impaired. Otherwise, the default setting of AMPLIFY may
damage the hearing of some users.
Stop
, 6, 8.
to exit.
Set
.
Page 49
BASIC FAX OPERATION

Ring V olume

You can select how loudly, or if, the fax machine rings.
Function
Press
1
Press or to select OFF, LOW, MEDIUM, or HIGH.
2
Press
3
Press
4
Even if you select OFF, the ring volume will remain LOW in F/T ringing (double ringing), and LOW in Call Reservation.
, 6, 5.
Set
when the screen displays your selection.
Stop
to exit.

Smoothing

When activated, this feature enhances the appearance of incoming faxes by “smoothing” lines. It takes no longer to receive faxes in this setting, which comes set to ON.
39
You cannot use “smoothing” for outgoing faxes, or for printing lists and reports.
Function
Press
1
Press or to choose ON or OFF.
2
Press
3
Press
4
Set Stop
, 5, 1.
.
to exit.

Setting Recording Paper Size

You can use three sizes of paper for printing your faxes — letter, legal, and A4. When you change the kind of paper you have loaded in the fax machine, you will need to change the setting for recording paper size, so the fax machine will know how to fit the incoming fax on the page. You can also select the level of page reduction to fit on the paper in your fax machine.
Function
Press
1
Use or to select LETTER, LEGAL or A4.
2
Press
3
Use or to select AUTO, 100%, 93%, 87% or 75%.
4
Press
5
Press
6
, 5, 6. The screen displays
6.RCD PAPER
Set
when the screen displays your selection.
Set
when the screen displays your selection.
Stop
to exit.
Page 50
40
CHAPTER FIVE
Printing a Reduced Incoming Document
You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO, the fax machine chooses the level of reduction for you.
Press
1
Use or to select the reduction ratio you want — AUTO, 93%, 87%,
2
or 75%. Choose 100% if you don't want a reduction. Press
3
Press
4
Recommended Reductions
If your paper is letter size (8.5" x 11"), and the incoming fax is
Function
, 5, 5. The screen displays
5.REDUCTION
Set
when the screen displays your selection.
Stop
to exit.
letter size, select 93% A4, select 87% legal size, select 75%.
If your paper is A4 (8.2" x 11.6"), and the incoming fax is
letter size, select 100% A4, select 93%
If your paper is legal size (8.5" x 14"), and the incoming fax is
letter size, select 100% A4, select 100% legal size, select 93%.
Page 51
CHAPTER SIX

Telephone Operation

6

Dialing Options

You can use your fax machine to make voice telephone calls, by dialing manually or by using Tel-index or One Touch or Speed Dial memory.
41

Manual Dialing

Manual dialing is simply pressing all of the digits of the phone number.
Pick up the handset — OR — Press
1
When you hear a dial tone, dial the call, using the dial pad.
2
If you pressed
3
answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)
To hang up a voice call, replace the handset.
4
Hook
to dial the call, pick up the handset when the other party
Hook
.
Page 52
42
CHAPTER SIX

One T ouch Dialing

See
Storing One
Touch Dial
Numbers
p. 22
See
Storing
Speed Dial
Numbers
p. 24
Pick up the handset — OR — Press
1
When you hear a dial tone, press the One Touch key of the location you want
2
to call. If you pressed
3
party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)
To hang up a voice call, replace the handset.
4
If you try to use a One Touch location with no number stored in it, you hear a warning sound, and screen displays “NOT REGISTERED.” The display returns to normal after 2 seconds.
Hook
to dial a voice call, pick up the handset when the other
Hook
.

Speed Dialing

Pick up the handset — OR — Press
1
When you hear a dial tone, press
2
Speed Dial number. If you pressed
3
party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)
Hook
to dial a voice call, pick up the handset when the other
Hook
Speed Dial
.
, then press the two-digit
To hang up a voice call, replace the handset.
4

Hold

Hold
Press
1
You can put down the handset without disconnecting the call.
2
Pick up the fax machine handset to release the call from Hold. Picking up an
3
extension handset will not release the call from Hold.
to put a call on Hold.

Pause

Redial/Pause
Press
to insert a 3.5 second pause between numbers.
Page 53
TELEPHONE OPERATION

Tone/Pulse

If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.
Lift the handset.
1
Press . Any digits dialed after this sends tone signals.
2
When you hang up, the fax machine returns to pulse dialing service.
3

Searching Telephone Index

43
See
Storing One
Touch Dial
Numbers
p. 22
and
Storing
Speed Dial
Numbers
p. 24
You can search for names you have stored in One Touch and Speed Dial memories. Names are stored alphabetically.
Tel-index
Press
1
Press or to search the memory.
2
When the screen displays the name you want to call, press
3
voice call, pick up the handset. Press
4
If you pressed
5
answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)
, then enter the first letter of the name you’re looking for.
Start
to begin dialing.
Hook
to dial the call, pick up the handset when the other party
Hook
, or for a
Page 54
44
CHAPTER SIX
Page 55
CHAPTER SEVEN
n
Advanced Fax Operatio
7

Sending Faxes

Quick Scan Fax T ransmission

45
You can scan a fax into the machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original.
If you get a “MEMORY FULL” message while scanning the first page of a fax,
Stop
press scanning in a subsequent page, you’ll have the option to press the pages scanned so far, or to press
1 2 3 4

Daily Timer

You can use this function to send a fax at a set time every day. The setting stays the same until you change it.
1 2
3
to cancel the scan. If you get a “MEMORY FULL” message while
Start
to transmit
Stop
to cancel the Quick Scan operation.
Insert the document in the feeder.
Q.Scan
Press Enter the fax number. Press
complete, the fax machine dials the call.
Press Use the keypad to enter the time in 24-hour format (for example, enter 19:45
for 7:45 PM). Wait 2 seconds, then press
. The screen indicates how much memory is available.
Start
to begin scanning the document into memory. Once the scan is
Function
, 7, 2.
Stop
to exit.
Page 56
46
CHAPTER SEVEN

Delayed T ransmission

You can use this function to send a fax up to 24 hours later.
Insert the document in the feeder.
1
You can press
2
normally. Press
3
Enter the time you want the fax to be sent, in 24-hour format (for example,
4
enter 19:45 for 7:45 PM). Wait two seconds (the screen will display “1. TIMER”), then press
5
screen prompts you to enter the fax number.
Function
Q.Scan
to use memory transmission, or you can send your fax
, 1, 1.
Stop
. The
Enter the fax number, and press
6
time you have entered to send the fax.
ENTER FAX NO.
Start
. The fax machine will wait until the

Interrupting Timer and Poll Waiting

You can send a fax now, even if you have the machine set to send a fax later, or if you have it set for Poll Waiting. However, you cannot use automatic redial or the function mode.
Function
MEMORY 100%
Press
1
Wait 2 seconds, then remove the documents that are waiting in the feeder.
2
Place the document you want to send now in the feeder.
3
Enter the number for the fax you want to send now.
4
Press
5
After the transmission is finished, return the first document to the feeder.
6
Press
7
, 0.
INSERT DOCUMENT
Start
.
Function
, 0 to restore the timer.
Page 57
ADVANCED FAX OPERATION

Canceling a Delayed Fax

You can cancel tasks you’ve scheduled using the timer.
Function
Press
1
waiting, the screen displays “NO JOB WAITING.”
, 2. Any waiting jobs appear on the display. If no jobs are
2.CANCEL JOB
If you have more than two jobs waiting, use or to select the job you
2
want to cancel. Press — OR — If you have only one job waiting, go to step 3. Press 1 to cancel — OR — Press 2 to exit without canceling.
3
Stop
Press
4
to exit.
Set
when the screen displays your selection.

Broadcasting

47
See
Setting
Number
Groups for
Broadcasting
p. 25
See
Sending
Faxes
pp. 33-35
Using the numbers you have stored in Group, One Touch and Speed Dial memory, you can “broadcast” faxes automatically to many different locations in a few simple steps. (Model FAX 1170 offers 49 locations; Model FAX 1270, MFC 1770 and MFC 1780 offer 59 locations.)
Insert the document in the feeder.
1
Q.Scan
Press
2
Enter the One Touch and Speed Dial numbers (one after the other) or Group
3
Numbers you have stored. Press
4
it to all the numbers you entered. If a number is busy, the machine will retry. Press
5
. The screen displays how much memory is available.
Start
. The fax machine stores the document in memory, then transmits
Stop
during transmission to cancel the current fax broadcast.

Overseas Mode

After you send a fax using this feature, the feature turns itself off.
Insert document.
1
Function
Press
2
Press or to select ON (or OFF).
3
Press
4
Press
5
Follow basic procedures to send fax.
6
, 1, 6.
6.OVERSEAS MODE
Set
when the screen displays your selection.
Stop
to exit.
Page 58
48
CHAPTER SEVEN

Error Re-T ransmission

Sometimes there is noise or interference on the phone line, which makes it difficult for your fax machine to transmit a fax. You can set the fax machine to automatically retransmit (re-tx).
Press
1
Press or to select ON or OFF.
2
Press
3
Press
4

Composing Electronic Cover Page

Function
, 5, 4.
Set
when the screen displays your selection.
Stop
to exit.
See
One Touch
and
Speed Dial
pp. 22-24
See
Setting
Station ID
p. 20
Your cover page includes the name/number stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank.
The cover page indicates the fax is from your Station ID, and the number of pages you’re sending. If you have COVERPG ON/OFF (
number of pages remains blank. You can select a comment to include on your cover page.
Function
, 5, 3) ON, the
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 21 to help enter characters.

T o Cr eate a Custom Comment

Function
Press
1
Use or to choose position 5 or 6 for your customized comment and
2
press Use the keypad to enter your customized comment and press
3
Press
4
Set
Stop
, 7, 7.
.
to exit.
Set
.
Page 59
ADVANCED FAX OPERATION

Always Send Cover Page

Make sure station I.D. is set up (p. 20). This feature does not work unless the Station I.D. is set up.
You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.
Function
Press
1
Press or to select.
2
Press
3
coverpage is always sent when you send a fax.) If you selected ON, you must select a comment. Use or to view
4
possible selections. (You can select a custom comment, instead.)
, 5, 3.
COVERPAGE:OFF
COVERPAGE:ON
Set
when the screen displays your selection. (If you select ON, a
49
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
5.(USER DEFINED)
6.(USER DEFINED)
Set
Press
5
Press
6
screen displays “COVERPAGE ON” before prompting you to dial.
when the screen displays your selection.
Stop
to exit. Now, whenever you insert a document in the feeder, the

T emporary Cover Page

Make sure station I.D. is set up (p. 20). This feature does not work unless the Station I.D. is set up.
You can set the fax to send a cover page with a particular document. This cover page will include the number of pages in your document.
Insert the document in the feeder.
1
Function
Press
2
Press or to select ON (or OFF).
3
Press
4
, 1, 7.
Set
when the screen displays your selection.
Page 60
50
CHAPTER SEVEN
Press or to view comment selections.
5
Press
6
Enter two digits to indicate the number of pages you are sending (enter
7
0
0 to leave number of pages blank).
Wait 2 seconds, then press
8
Enter the fax number you’re calling.
9
Press
10
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
5.(USER DEFINED)
6.(USER DEFINED)
Set
when the screen displays your selection.
Stop
.
Start
.

Printing a Cover Page

Before printing a cover page, make sure the Station ID is set up. See page 20.
Function
Press
1
Press
2
, 3, 4.
Start
. Your fax machine prints a copy of your cover page.

Call Reservation

You can send a fax and let the other party know that you want to speak to him after the fax transmission is complete. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your fax machine will ring. Lift the handset to have a conversation.
If you set Call Reservation and Call Back message to ON, your fax machine leaves a message if the other party does not answer.
Insert the document in the feeder.
1
Function
Press
2
Reservation.
, 1, 3. The screen displays the current setting for Call
CALL RESERVE:ON
CALL RESERVE:OFF
Press or to select ON (or OFF).
3
Page 61
ADVANCED FAX OPERATION
Resolution
51
If you set Call Reservation to ON, press
4
selection. The screen displays the current setting for Call Back Message.
Set
when the screen displays your
CALL BACK:OFF
CALL BACK:ON
Press or to select ON (or OFF) for Call Back Message.
5
Set
Press
6
Press
7
Enter the fax number, and press
8
If you’ve set Call Reservation to ON, pick up your handset if the fax machine
9
rings.
You cannot use auto redial with Call Reservation. You cannot use Call Reservation with Delayed Transmission or with Polling. You must register your Station ID number to set Call Back Message to ON.
when the screen displays your selection.
Stop
. The screen prompts you to enter the fax number you want to call.
Start
.

Print Call Back Message

Function
Press
1
Press
2
Start
, 3, 5.
.

Next-Fax Reservation

Even if your fax is receiving another fax, you can set your machine to send your next fax. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by using Redial, One Touch, Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the memory location — not the name of the person you’re calling — is displayed.)
Insert the documents in the feeder. If necessary, press
1
resolution. Enter the fax number.
2
Start
Press
3
Press
4
.
Set
. The screen displays
NEXT-FAX RESERVD
To cancel the reservation, remove the documents and press
5
You can’t use this feature if there is a document waiting in the feeder (possibly for Delayed Transmission or Poll Waiting), or when the timer has been interrupted.
to adjust
Stop
.
Page 62
52
Stop
CHAPTER SEVEN

Multiple Resolution T ransmission

Use this feature to select separate resolution settings for each page of the fax you're sending. This could be useful if you're sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent.
Insert documents in feeder, then press
1
Use or to select resolution for page 1, then press
2
Repeat Step 2 for subsequent pages. Press
3
Enter the fax number you're calling, and press
4

Receiving Faxes

Function
, 1, 5.
Set
.
when you're finished.
Start
.
See
F/T Ring
Time p. 38
See
Easy Receive
p. 36

Operation from Extension Telephone

If you answer a fax call on an extension phone, you can make your fax machine take over by using the Activation Code. When you press the Activation Code
5 1, the fax machine starts to receive a fax.
If the fax machine answers a voice call and double-rings for you to take over, use the Deactivation Code
If you answer a call, and no one is on the line, assume you’re receiving a fax. At the fax machine phone, press
5 1, wait for fax receiving tones (chirps), then hang up. (Your caller will
Start
have to press
to send the fax.)
For F/T (Fax/T el) Mode Only
When the machine is in F/T mode, it will use the F/T Ring Time (double ringing) to alert you to a voice call. If you’re at the fax machine, you can lift the handset to answer.
If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and press
line, or if someone wants to send you a fax, send the call back to the fax machine by pressing
5 1.
5 1 to take the call at an extension phone.
Start
, then hang up. At an extension phone, press
5 1 between the double rings. If no one is on the
Page 63
ADVANCED FAX OPERATION
Changing Remote Codes
Remote Codes might not work with some telephone systems. The preset Activation Code is
If you are always disconnected when accessing your TAD remotely, try changing the Activation Code from from
T o change Remote Codes
1
2
5 1. The preset Deactivation Code is 5 1.
5 1 to and the Deactivation Code
5 1 to 9 9 9.
Function
Press Press or to select ON or OFF.
, 7, 5.
REMOTE ACT.:ON
Set
Press
3
If you want to, enter a new Remote Activation Code, then wait 2 seconds.
4
when the screen displays the setting you want.
53
See
Setting Fax
Storage
p. 59
ACT.CODE:*51
If you want to, enter a new Remote Deactivation Code, then wait 2 seconds.
5
DEACT.CODE:#51
Stop
Press
6
to exit.

Printing a Fax in Memory (Only for F AX 1270, MFC 1770 and MFC1780)

If you have fax storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine:
Press 8 4.
1
Start
Press
2
Press
3
Stop
.
.

Distinctive Ring

This fax machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your fax machine.
Your fax machine has a Distinctive Ring function, allowing you to dedicate one phone number just for receiving faxes. You’ll need to follow the directions below
Page 64
54
CHAPTER SEVEN
to “register” the Distinctive Ring pattern, so your fax machine can recognize its incoming calls. You will need another person standing by on another line to help you with Step 6 of this registration.
You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.
You can register only one Distinctive Ring pattern with the fax machine. Some ringing patterns cannot be registered.
The fax machine will answer only calls to its registered number.
To have your TAD answer only the main number, the fax machine must be in
MANUAL Mode.
In F/T Mode or FAX ONLY, the fax machine will answer all numbers on the
phone line.
Registering the Distinctive Ring phone number
Disconnect the fax machine from any TAD or telephone company Voice Mail.
1
Have someone ready to call the Distinctive Ring number you’re
2
assigning to the fax machine.
Function
Press
3
Press or to select the SET Mode.
4
Press
5
Press
6
, 6, 6.
Set
.
Stop
. The screen displays
D/R SET MODE
.
Now, another person must call the fax number.
Stop
If you want to exit this programming, press remain unchanged.
When the fax machine rings, listen for the ring pattern, and make sure it’s
7
the one you want for the fax machine. If it is, wait until the screen displays
PICK UP TO SET
Lift the fax machine handset and press
8
“REGISTERED.” (If the incorrect distinctive ring number was called, press
Stop
to cancel.)
Hang up.
9
Start
.
. The screen displays
. Settings
Page 65
ADVANCED FAX OPERATION
The machine must be in MANUAL mode before someone calls. Once you’ve registered the Distinctive Ring number in your fax machine, you can
turn this feature ON or OFF. T o change the setting, follow steps 1 to 4 above, selecting ON or OFF.

Caller ID

The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the name or telephone number of your caller as the line rings.
After two rings, the screen displays the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory.
You will see the first 16 characters of the number or name.
55
See
Printing
Reports and
Lists
pp. 65-66
OUT-OF-AREA display means call originates outside your Caller ID service area.
PRIVATE CALL display means the caller has intentionally blocked
transmission of information.
CALL PICKUP display remains on screen when no Caller ID information was
transmitted.
If both the name and number are received, the screen displays only the name. You can print a list of Caller ID information received by your fax machine.
Caller ID service varies with different carriers. Call your local phone company to determine what kind of service is available in your area.
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your fax machine.
Function
Press
1
Press
2
, 6, 7.
Set
. The screen displays the number of the most recent call, and the
call information. Press or to scroll through the Caller ID memory.
3
Stop
Press
4
to exit.
Page 66
56
CHAPTER SEVEN
Clearing Caller ID Information
Clear
Press

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine.
All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call.
when the screen displays the Caller ID information you want to erase.
Some fax machines do not respond to the polling function.
Setup to Poll Another Fax
Make sure no documents are in the feeder.
1
Function
Press
2
Wait 2 seconds.
3
The screen displays
4
Press or to choose ON.
5
Press
6
Press
7
The screen prompts you to enter the fax number you want to poll, and then to press
, 1, 2.
POLLING:OFF
Set
.
Stop
.
Start
.
.
ENTER FAX NO.
Enter the fax number you are polling.
8
Press
9
PRESS START KEY
Start
.
Page 67
ADVANCED FAX OPERATION
Setup to Be Polled (Poll Waiting)
Place document in feeder.
1
Function
Press
2
Wait 2 seconds.
3
The screen displays
4
, 1, 2.
57
See
Interrupting
Timer and
Poll Waiting
p. 46
POLLING:OFF
Press or to choose ON.
5
Set
Press
6
Press
7
Press
8
.
Stop
. The screen prompts you to press
Start
and wait for the fax to be polled.
Start
.
.
Delayed Polling
You can set your fax machine to begin polling at a later time.
Make sure no documents are in the feeder.
1
Function
Press
2
Wait 2 seconds.
3
The screen displays
Press or to choose ON.
4
Press
5
Press 1. The screen prompts you to enter the time you want to begin polling.
6
, 1, 2.
POLLING:OFF
Set
.
.
SET TIME=00:00
Enter the time (in 24-hour format) you want to begin polling. For example,
7
enter 21:45 for 9:45 PM. Wait 2 seconds, then press
8
number you are polling.
Stop
. The screen prompts you to enter the fax
Enter the fax number (you can use One Touch or Speed Dial, or dial
9
manually). Press
10
PRESS START KEY
Start
. The fax machine makes the polling call at the time you entered.
ENTER FAX NO.
Page 68
58
CHAPTER SEVEN

Copy Functions

See
p. 34
Your fax machine cannot scan anything closer than one-eighth inch from the edge of the paper. Set the resolution to S.FINE or PHOTO.
Place document face down in the feeder.
1
Copy
Press
2
copying begins in about 5 seconds.)
Do not pull on the paper while copying is in progress.
. (You can press
Copy
again for faster response — otherwise,
Multiple Copies
You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED(collated).
Place the document face down in the feeder.
1
Stop
to cancel.
Copy
.
Sort
.
Copy
to copy the
If you want copies “stacked”, press
2
OR — If you want copies “sorted” (collated), press Enter the number (1-99) of copies you want.
3
Copy
Press
4
If you selected SORT and get a “Memory Full” message, press portion that is in memory, or press
.
Reducing and Enlarging Copies
When making copies, you can reduce or enlarge the size of the printed image. T o reduce to the size of your selected paper automatically, select AUTO. To select a reduction ratio, choose 93%, 87%, 75%, or 50%. T o enlarge a document, select 150%, 125% or 120%. T o print a document at its original size, select 100%.
Insert the document face down in the feeder.
1
Enlarge/Reduce
Press
2
Use or to choose a reduction ratio setting.
3
Copy
Press
4
Enter the number (1-99) of copies you want. For example, press 9 for nine
5
copies. Press
6
OR
Copy
.
.
Sort
, if you want sorted copies.
Page 69
x
CHAPTER EIGHT
Remote Fa Options
8

Remote Fax Options

These instructions in this chapter are for Models FAX 1270, MFC 1770 and MFC 1780.
59
See
Printing a Fax in
Memory (Only
for FAX 1270,
MFC 1770 and
MFC 1780)
p. 53

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding, Paging, or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory.
Function
Press
1
Press or to select ON or OFF.
2
Press
3
Press
4
If there are faxes in memory when you turn the Fax Storage OFF, the screen prompts you to erase any faxes in memory.
If you press 1, all fax data is erased and Fax Storage is turned off. If you press
2
, data is not erased, and Fax Storage remains on.
, 8, 1. The screen prompts you to choose a fax setting.
FAX STORAGE:OFF SELECT & SET
Set
when the screen displays your selection.
Stop
to exit.
ERASE ALL FAX?
1.YES 2.NO
Page 70
60
1
CHAPTER EIGHT

Paging/Fax Forwarding

You cannot use Paging and Fax Forwarding at the same time.
Programming Paging Number
When Paging is selected, your fax machine dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory.
Press
1
Press or until the screen displays
2
Press
3
Function
, 8, 2.
PAGING
Set
. The screen prompts you to enter your pager number.
Enter your pager phone number (up to 20 digits) followed by . Do
4
not include the area code if it is the same as that of your fax machine. For example,
Press
5
If your pager requires a PIN, enter the PIN, press , press
6
your fax machine telephone number, then press
1 2
OR — If you do not need a PIN, press
. For example,
Press
7
Press
8
You cannot change a Paging number or PIN remotely.
ENTER & SET
1
8
0 055 5
Set
.
3
Set Stop
4 5
.
to exit.
Redial/Pause
180
Redial/Pause
Redial/Pause
123
4
0 521 284
, enter your fax number, then press
800 5
.
Redial/Pause
For example,
6
2
1 2
846
PAG#:
, enter
.
.
Page 71
REMOTE FAX OPTIONS
Programming a Fax Forwarding Number
When Fax Forwarding is set to ON, your fax machine stores the received fax in memory, then dials the fax forwarding number you’ve programmed, and forwards the fax message.
Function
Press
1
Press or until the screen displays
2
, 8, 2.
FAX FWD
Set
Press
3
where faxes will be forwarded.
. The screen prompts you to enter the number of the fax machine
61
Enter the forwarding number (up to 20 digits).
4
Press
5
Press
6
ENTER & SET
Set
.
Stop
to exit.

Remote Retrieval

FWD#:
You can call your machine from any fax machine using touch tone and use a Remote Retrieval Access Code and other button presses to retrieve fax messages.

Changing Remote Retrieval Access Code

Enter your Remote Retrieval Access Code when the fax machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this.
Function
Press
1
Enter a three-digit number from 000 to 999, then . You must end the
2
Remote Access Code with Remote Activation or Deactivation Code (page 53).
Press
3
Press
4
Set Stop
, 8, 3.
. Do not use the same digits that appear in your
.
to exit.
Page 72
62
CHAPTER EIGHT

Using Remote Retrieval Access Code

Dial your fax number from a touch tone phone.
1
When your fax machine answers and beeps, immediately enter your Remote
2
Retrieval Access Code (159). Your fax machine signals the kinds of messages received:
3
1 long beep — Fax message(s) No beeps — no messages.
Your fax machine then prompts you with two short beeps to enter a
4
command. If you wait longer than 30 seconds to enter a command, your machine hangs up. If you enter an invalid command, your machine beeps three times.
Press 9 0 to reset your machine when you finish.
5
Hang up.
6

Remote Commands

Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (159), the system will signal you with two short beeps to enter a remote command.
Change Paging/Fax Forwarding Setting
Press 9 5.
then to
1
Turn feature off — Press Enter Fax Forwarding — Press Enter Paging — Press Program Fax Forward Number — Press
List (see page 64).
Confirm Fax Forward Number — Press Turn Fax Storage ON — Press Turn Fax Storage OFF — Press
.
2
.
3
.
4
, then retrieve Memory Status
5
.
6
.
7
.
Page 73
Retrieve a Fax
2
Press 9
6
then to
Print a Memory Status List — Press
2 0
Retrieve all faxes — Press
0
REMOTE FAX OPTIONS
1
.
.
63
Retrieve specific fax — Press
then press
0 0
.
Erase all fax messages — Press
Check the Receiving Status
Press 9
7
then for
Fax messages — Press
1
.
1 Long Beep — Received messages. 3 Short Beeps — No messages.
Change Answer Mode
Press 9
8
then for
1
TAD — Press F/T — Press FAX — Press
.
2
.
3
.
, then enter number of the fax message,
3
.
Exit Remote Operation
Press 9
0

Retrieving Memory Status List and Fax Messages

You can retrieve the Memory Status List from a remote fax machine, and see if you have any fax messages. You can then use this list to retrieve specific fax messages.
Dial your fax number.
1
When you hear the beep, immediately enter your Remote Retrieval Access
2
Code (159✳). When you hear 2 short beeps, press 9 6 1.
3
Page 74
64
Start
CHAPTER EIGHT
When you hear the fax tones, press
4
retrieve messages; if you just want to check the Memory Status List, hang up
Start
after you press The remote fax machine prints the Memory Status List.
5
As soon as you hear 2 beeps, press 9 6 2, then enter the two-digit
6
number of the fax message you want to retrieve, followed by (for example, enter
0 0
press When you hear the fax tones, press
7
Hang up the phone you’re using.
8
The remote fax machine prints the fax messages.
9
.)
0 2 0 0
.
Start
. (Don’t hang up if you also want to
0 0
for message 2). To print all fax messages,
.

Changing Fax Forwarding Number

Dial your fax number.
1
When you hear the beep, immediately enter your Remote Retrieval Access
2
Code (159✳). When you hear 2 short beeps, enter 9 5 4.
3
Enter the new telephone number of the fax machine where you want your
4
fax messages forwarded (up to 20 digits). You cannot use numbers. Use
to enter a dialing pause between digits.
and as dial
to end
Press after you enter the new number.
5
When you hear 2 short beeps, press 9 6 1.
6
When you hear fax tones, press
7
The remote fax machine prints the Memory Status List so you can check that
8
the new forwarding number is correct. If the new number is correct, press 9 5 5 after the 2 beeps
9
OR — If the new number is incorrect, enter 9 5 4 to return to Step 4.
Hang up.
10
Start
. Do not hang up the handset.
Page 75
CHAPTER NINE
9

Fax Machine Activity

You can print the following lists and reports:
65
1.ACT.REPORT
2.ALL DIAL
3.TEL.INDEX
4.COVERPAGE
5.CALL BACK MSG
6.USER OPTIONS
7.XMIT REPORT
8.MEMORY STATUS
Activity Report lists information about the last 30 incoming and outgoing faxes. TX means Transmit; RX means Receive.
Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order.
ALL DIAL list (above), alphabetically. Check cover page format. Check Call Back Message format. Lists settings for USER OPTIONS,
TEL OPTIONS, SETUP SYSTEM, REMOTE FAX OPTIONS.
Choose if you want a Transmission Verification Report printed after all faxes you send.
Lists summary information and amount of occupied memory.
9.CALLER ID
Lists Caller ID names/numbers, and time and date of call.
Page 76
66
CHAPTER NINE

T o print a r eport

Press
1
Enter the number (see list above) of the report you want to print. For
2
example, press Press
3
Press
4

Activity Report Interval

You can set the fax machine to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by following the steps in the previous section.
Press
1
Function
, 3.
3
to print the TEL-INDEX.
Start
.
Stop
to exit.
Function
, 7, 3. The screen displays the current interval setting.
ACT.RPT.:OFF
Press or to choose your setting. If you choose 7 days, the screen
2
prompts you to choose a day at which to begin the 7-day countdown. When the screen displays the setting you want, press
3
Enter the time to begin printing, in 24-hour format. (For example, enter
4
19:45 for 7:45 PM). Wait 2 seconds.
5
Stop
Press
6
to exit.
Set
.

T ransmission V erification (Xmit) Report

You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful.
When the feature is OFF, the report is printed automatically only if there’s an error during transmission. If the report indicates NG, send the document
again. If the report indicates you should check the readability of certain pages, resend those pages.
When the feature is ON, the report is printed with every fax you send.
Function
Press
1
Press or to select ON (or OFF).
2
Press
3
Press
4
Set Stop
, 3, 7.
.
to exit.
Page 77
CHAPTER TEN
10

Standard Telephone and FCC Notices

67

These notices are in effect on models sold and used in the United States only .

This equipment is hearing aid and volume control compatible.
When programming emergency numbers and/or making test calls to emergency numbers:
Remain on the line and briefly explain to the dispatcher the reason for the
call before hanging up.
Perform such activities in the off-peak hours, such as early morning or
late evening.
This equipment complies with Part 68 of FCC Rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJ11C.
An FCC compliant telephone cord with a modular plug is provided with this equipment. This equipment is designed to be connected to the telephone line or premises wiring using a compatible modular jack that is Part 68 compliant. See the Installation section of this manual for details.
Page 78
68
CHAPTER TEN
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your fax damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advanced notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.
Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
If you experience trouble with this fax machine, please contact a Brother Authorized Service Center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
If you are not able to solve a problem with your fax machine, contact Brother at
USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
International ENERGY ST AR
®
Compliance Statement
The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an ENERGY STAR product meets the ENERGY STAR
®
Partner, Brother has determined that this
®
guidelines for energy efficiency.
Page 79
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.
Federal Comission Compliance Notice (For USA Only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
IMPORTANT INFORMATION
69
Reorient or relocate the receiving antenna.
Increase the separation between the fax equipment and the receiver.
Connect the fax equipment on a separate circuit.
Consult with the dealer or an experienced radio/TV technician for help.
Industry Canada Compliance Statement (For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Page 80
70
CHAPTER TEN
Important Safety Instructions
Read all of these instructions.
1
Save them for later reference.
2
Follow all warnings and instructions marked on the product.
3
Unplug this product from the wall outlet before cleaning. Do not use liquid
4
or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
5
Do not place this product on an unstable cart, stand, or table. The product
6
may fall, causing serious damage to the product. Slots and openings in the cabinet and the back or bottom are provided for
7
ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.
This product should be operated from the type of power source indicated on
8
the label. If you are not sure of the type of power available, consult your dealer or local power company.
This product is equipped with a 3-wire grounding type plug, a plug having a
9
third (grounding) pin. This plug will fit into only a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.
Do not allow anything to rest on the power cord. Do not place this product
10
where people can walk on the cord. If an extension cord is used with this product, make sure that the total
11
ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA only).
Do not place anything in front of the machine that will block received faxes.
12
Do not place anything in the path of received faxes. Do not touch a document during printing.
13
Page 81
IMPORTANT INFORMATION
Never push objects of any kind into this product through cabinet slots, since
14
they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
Do not attempt to service this product yourself, as opening or removing
15
covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to Brother Authorized Service Personnel. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact the following Customer Service numbers for your nearest Brother Authorized Service Center:
USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax) 1-800-521-2846 (Fax-Back System)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax) 1-800-681-9838 (Fax-Back System)
71
From within Montreal: 1-514-685-6464 (voice) Unplug this product from the wall outlet and refer servicing to Brother
16
Authorized Service Personnel under the following conditions:
A When the power cord is damaged or frayed. B If liquid has been spilled into the product. C If the product has been exposed to rain or water. D If the product does not operate normally when the operating instructions
are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
E If the product has been dropped or the cabinet has been damaged. F If the product exhibits a distinct change in performance, indicating a
need for service.
To protect your product against power surges, we recommend the use of a
17
power protection device (Surge Protector).
Page 82
72
CHAPTER TEN
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd.
®
Multi-Function Link IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of International
Business Machines Corporation. Visioneer PaperPort is a registered trademark of Visioneer, Inc. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation. Windows and Windows NT are registered trademarks of Microsoft in the U.S. and
other countries.
All other terms and brand and product names mentioned in this manual are registered trademarks of their respective companies.
is a registered trademark of Brother Industries, Ltd.
Page 83
CHAPTER ELEVEN
Maintenance and Troubleshooting
11

Fax-Back System

Brother Customer Service has installed an easy-to-use Fax-Back™ System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
73
If you can’t resolve a difficulty with your fax machine using this manual, call our Fax-Back about using the system, and an index of Fax-Back subjects.
The Brother Fax-Back System number (USA only) has been preprogramed on
One Touch key

Brother on the World Wide W eb

You can find more information about Brother products, from product specification sheets to Frequently Asked Questions (FAQs), on the World Wide W eb at

Brother Bulletin Board

Brother’s Bulletin Board Number are
System, and follow the voice prompts to receive faxed instructions
USA: 1-800-521-2846 From within Canada: 1-800-681-9838
01
.
http://www.brother.com.
USA: 1-888-298-3616 From within Canada: 1-514-685-2040
Page 84
74
CHAPTER ELEVEN

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages. If you need additional help, call the Brother Fax-Back System at
USA: 1-800-521-2846 From within Canada: 1-800-681-9838
CLEAN UP SCANNER
The scanner is dirty; clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to release the white roller; be sure to lock them in place when you’re through. During cleaning, we recommend you unplug the power cord for safety.
COMM.ERROR
A poor quality phone line resulted in a communications error. Try the call again.
CONNECTION FAIL
You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.
COVER OPEN
The cover is not completely closed.
Page 85
Front Cover
MAINTENANCE AND TROUBLESHOOTING
DISCONNECTED
The other party has disconnected during a call or fax. Try calling the other party.
DOCUMENT JAM
The documents were not inserted or fed properly, or were too long.
Open the front cover.
1
Lift the two release levers to release the white roller.
2
Pull the document toward the front of the machine.
3
Lock the levers back in place.
4
Close the cover and press
5
Stop
.
75
MACHINE ERROR XX
and
PRESS STOP KEY
Contact Brother Customer Service at
USA: 1-800-284-4329 (voice) From within Canada: 1-800-853-6660 (voice) From within Montreal: 1-514-685-6464 (voice)
NO RESPONSE/BUSY
The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.
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76
CHAPTER ELEVEN
You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. See pages 22 and 24 for information about storing One Touch or Speed Dial numbers.
The recording head has overheated. Unplug the machine and wait 30 minutes for it to cool.
The recording paper is jammed in the printer.
Unplug the power cord.
1
Open the recording paper cover and remove any paper.
2
Push the OPEN button to open the top cover.
3
Pull the jammed paper gently from the recording paper feeder toward the
4
back of the machine. If the paper remains jammed, then pull it toward the front of the machine.
NOT REGISTERED
PRINTER FAULT
CHECK PAPER
Close the cover.
5
Reset the recording paper.
6
Page 87
MAINTENANCE AND TROUBLESHOOTING
SCANNER ERROR
Try cleaning the white roller and the glass strip under the roller. During cleaning, we recommend you unplug the power cord. If you still get a scanner error, contact Brother Customer Service at
USA: 1-800-284-4329 (voice) From within Canada: 1-800-853-6660 (voice) From within Montreal: 1-514-685-6464 (voice)
77
We recommend that you clean the scanner routinely.

If Y ou Are Having Dif ficulty with Y our Fax Machine

If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the difficulties below and follow the troubleshooting tips.

Printing or Receiving Faxes

Condensed Print and Horizontal Streaks; T op and Bottom of Sentences Cut Off
If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, clean the scanner area. If there is still a problem, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).
Page 88
78
CHAPTER ELEVEN

Vertical Black Lines When Receiving

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).

Phone Line or Connections

Fax Machine Does Not Answer When Called

Make sure the fax machine is in the correct receiving mode for your setup (either FAX Only or FAX/TEL). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the fax machine’s telephone jack. If there is no ringing when you call your fax machine, call your Telephone Company to check the line.

No Dial T one on the Handset

Hook
Press
OR — Lift the handset. If you hear no dial tone, check
telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’s handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.
Page 89
MAINTENANCE AND TROUBLESHOOTING

Sending Faxes

Poor T ransmitting Quality

Try changing your resolution to FINE or SUPERFINE (see “Resolution” p. 34). Make a copy to verify the fax machine’s scanner operation.

Dialing Does Not Work

Check for a dial tone. Change TONE/PULSE setting (see “Setting Dialing Mode (Tone/Pulse)”
p. 19). Check all line cord connections, and make sure the curled handset cord is
not in the EXT jack. Check power cord connection. Send a manual fax by pressing
Hook
OR — Lifting the handset, and
dialing the number. Wait to hear fax receiving tones before pressing
Start
79
.
See
For FAX/TEL
Mode Only
p. 52

Vertical Black Lines When Sending

Use your fax machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the front cover and check the document path. Clean the scanner’s white roller and the glass strip under the roller using isopropyl alcohol and a lint-free cloth (see p. 74).

Handling Incoming Calls

Double Ring in FAX/TEL Mode

The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone and press your fax machine’s Deactivation Code (default setting is #51).

T ransferring a Call to the Fax Machine

If you have answered the fax machine handset, press
Start
, and hang up
immediately. If you answered at an extension phone, press your three-digit Activation Code
(the factory setting is 51). When your fax machine answers, hang up.
Page 90
80
CHAPTER ELEVEN
See
Easy Receive
p. 36

Fax Machine “Hears” Voice as CNG T one

If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF.

T ransmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call your Telephone Company to check your phone line.

Custom Features on a Single Line

If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem sending or receiving fax data.

For Customer Service

USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1 514-685-6464 (voice)

T o Order Brother Accessories

If you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.
USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax)
From within Canada: 1-800-668-2768 (voice)
Page 91

Index

A
81
Access Codes (Using) ......................................... 62
Accessories and Supplies.................................... 85
Activity Report.................................................... 65
Activity Report Interval...................................... 66
All Dial List .........................................................65
Alternating Displays........................................... 28
Answering Machine (TAD)................................ 16
Answer Mode.......................................................35
Assembly ...............................................................9
Automatic Document Feeder (ADF).................. 33
Automatic Redial............................................... 35
Automatic Transmission.................................... 35
B
Beeper Volume................................................... 26
Broadcasting (Send) ......................................... 47
Broadcasting (Set Up Groups) .......................... 25
Brother Numbers ............................................... 86
C
Call Back Message ............................................. 50
Call Reservation................................................. 50
Caller ID .............................................................55
Caller ID (Clearing) .......................................... 56
Caller ID (Printing) .......................................... 65
Caller ID (Viewing) ........................................... 55
Canceling Job..................................................... 47
Chain Dialing.................................................... 23
CHECK PAPER ................................................... 76
CLEAN UP SCANNER ......................................... 74
CNG tones .............................................................2
Connect (External Telephone).......................... 18
Connect (Handset) ............................................ 12
Connect (Power Cord)....................................... 12
Connect (TAD)................................................... 16
Connect (Telephone Line)................................. 13
Contrast ..............................................................34
Copy ....................................................................58
Cover Page ..........................................................48
Cover Page (Always Send)................................. 49
Cover Page (Message) ....................................... 49
Cover Page (Temporary) ................................... 49
Cover Page (Printing) ....................................... 50
Credit Card Numbers (Using) ........................... 23
D
Daily Timer.........................................................45
Date and Time (Setting) ................................... 19
Delayed T ransmission........................................ 46
Distinctive Ring ................................................. 53
Document ...........................................................33
DOCUMENT JAM................................................ 75
E
Error Correction Mode (ECM)............................. 3
Easy Receive........................................................36
Enlarging Copy.................................................. 58
Entering T ext..................................................... 20
Error Messages................................................... 74
F
FAX/TEL Mode ................................................... 35
Page 92
82
INDEX
N
FAX/TEL (F/T) Ring Time................................. 37
Fax Forwarding ................................................. 60
Fax Forwarding (Changing Number)...............64
FAX ONLY Mode.................................................. 35
Fax Receive Code............................................... 52
Fax Redial...........................................................35
Fax Storage.........................................................59
Fax T ones and Handshake .................................. 2
Fax-Back System ............................................... 73
FCC Notices.........................................................67
Function Mode................................................... 27
Function Selection Table................................... 28
G
Gray Scale...........................................................87
H
Handset Volume................................................. 38
Hearing Aid Compatible Volume....................... 38
Help List ................................................................1
Hold ....................................................................40
I
Inserting Spaces................................................. 21
Interrupting........................................................46
M
Making Corrections ........................................... 21
Manual Dialing ................................................. 41
Manual Mode..................................................... 35
Manual Transmission........................................ 34
Memory Capacity............................................... 87
Memory Status List ............................................ 65
Memory Storage................................................. 26
Multi-Function Link
Multi-Line Connections..................................... 15
Multiple Copies.................................................. 58
Multiple Resolution Transmission .................... 52
®
....................................... 84
Next-Fax Reservation ........................................ 51
O
On-Screen Programming.................................. 27
One Touch (Changing)..................................... 25
One Touch Dial (Storing Numbers)..................22
One Touch Dialing ............................................ 42
Outgoing Message (Recording) ........................ 17
Overseas Mode ................................................... 47
P
Packing List ..........................................................8
Paging ................................................................60
Paper (Install)................................................... 11
Paper (Size)........................................................40
Pause ..................................................................42
PBX .....................................................................15
Polling Receive.................................................. 56
Polling Transmit (Setting Up) .......................... 57
Print a Report .................................................... 65
Printing (a Fax in Memory) ............................. 53
Printing (Reduced Incoming Document)........ 40
Printing Cartridge ............................................. 10
Q
Quick Scan..........................................................45
R
Reducing a Copy................................................ 58
Reductions..........................................................40
Remote Retrieval Access Code (Changing)....... 61
Remote Retrieval Access Code (Using)..............62
Remote Commands........................................... 62
Remote Retrieval ............................................... 61
Repeating Letters ............................................... 21
Reports................................................................65
Resolution...........................................................34
Retrieve ...............................................................63
Page 93
INDEX
83
T
Ring Delay ..........................................................37
Ring Volume.......................................................39
Roll Over Phone Lines....................................... 13
S
Safety Instructions............................................. 70
Sort......................................................................58
Speaker Volume................................................. 38
Special Characters ............................................. 21
Specifications..................................................... 85
Speed Dial (Changing) ..................................... 25
Speed Dial (Storing Numbers).......................... 24
Speed Dialing..................................................... 24
Stack ...................................................................58
Station ID ...........................................................20
TAD (Telephone Answering Device) Mode ........ 36
Tel.Index List ..................................................... 65
Telephone Answering Device (TAD).................. 16
Telephone Index (Searching) ........................... 43
Tone/Pulse....................................................19,43
Transmission Verification Report...................... 66
Troubleshooting ................................................ 73
Two-Line Phone System .................................... 13
U
User Options........................................................65
V
Volume Amplify (Handset)................................ 38
X
Xmit (Transmission) Report............................. 66
Page 94
84

MULTI-FUNCTION LINK® (OPTION) FOR FAX 1170 AND FAX 1270

Multi-Function
®
Link
(option) for F AX 1170 and F AX 1270
You can purchase the optional Multi-Function Link® package (also called
®
“Missing Link”). Multi-Function Link multi-function center, by enabling you to use your fax machine as a printer and a scanner and to use it to fax messages from Windows computer. The Multi-Function Link 95/98.
®
Multi-Function Link you can order Multi-Function Link PCI-1.
is available at most Brother retailers. If you cannot find it,
turns your fax machine into a
®
applications in your
®
option is for Windows® 3.1x and Windows
®
directly from Brother. The item number is
®
Installation instructions will be included with PCI-1. However, it is
important that you hook up your fax machine to your computer before you install the software.
Page 95

SPECIFICATIONS

Specifications
Type Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding system Modified Huffman (MH) Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback (MFC 1780)
9600/7200/4800/2400; Automatic Fallback (FAX 1170/1270, MFC 1770)
Document input width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning/Printing width 8.2 inches (208 mm) Paper Cassette 200 Sheets (20 lbs.) Printer type Line Thermal with Ribbon Gray scale 64 levels Display LCD, 16 characters Polling types Standard, Delay Contrast control Automatic/Super Light/Super Dark (manual setting) Resolution • Horizontal 203 dot/inch (8 dot/mm)
• Vertical Standard — 98 line/inch (3.85 line/mm) Fine, Photo — 196 line/inch (7.7 line/mm) Superfine, Photo (copy) — 392 line/inch (15.4 line/mm)
Memory Capacity 512 KB (up to 20 pages*) One touch dial 24 Speed-dial 26 stations (FAX 1170), 36 stations (FAX 1270, MFC 1770 and MFC 1780) Automatic redial 3 times at 5 minute intervals Speaker type Monitor Auto answer 0, 1, 2, 3 or 4 rings Communication source Public switched telephone network Operating environment 41 - 95° F Power source 120V AC 50/60Hz (U.S.A., Canadian Version Only) Power consumption Standby: under 10 watts — Peak: under 110 watts Dimensions 15.2 x 15.0 x 8.4 (inches)/ 385 x 378 x 213 (mm) Weight 11.5 lb / 5.2 kg
* “Pages” refers to the “Brother Standard chart no. 1” (a typical business letter, Standard resolution).
Specifications are subject to change without prior notice.
85
Page 96
86

PACKING AND SHIPPING THE FAX MACHINE

Packing and Shipping the Fax
Machine
Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty.
Unplug the fax machine from the AC outlet.
1
NOTE: Do not unplug the fax machine after a print job until you hear the
final click.
Remove the paper wire extension, paper support, document support,
2
telephone line cord, printing cartridge and handset, and pack them. Wrap the fax machine in the plastic bag and place it in the original carton
3
with the original packing material. Place additional parts (such as cords and telephone line) and documents
4
(such as your manual) into the carton. Close the carton.
5
* For MFC 1770/1780 only
** For MFC 1780 only
*** For MFC 1770 only
Page 97

Remote Retrieval Access Card

9
7
1
9 8
1
2
3
9
0
1
2
3
4
5
9 0
6
If you plan to receive voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s forwarding, paging and remote retrieval features.
1
ARD
C
CCESS
A
87
ETRIEV AL
R
).
*
Dial your fax machine phone number from a touch tone phone.
EMOTE
R
STATUS
1 long beep — Fax message(s)
CHECK THE RECEIVING
Press
Enter your Remote Retrieval Access Code after the beep
Using Remote Retrieval Access Code
ODE
3 short beeps — no messages.
CHANGE ANSWER M
Press
1 long beep — Fax message(s)
(159
The fax machine signals the kinds of messages received:
.
Fax/Telephone (F/T), press
Fax Only, press
then for TAD, press
to reset the machine when you finish.
.
No beeps — no messages.
After 2 short beeps, enter a command.
Press
Hang up
4
FoldFold
OPERATION
EXIT REMOTE
Press
Page 98
88
1
Function
8, 3
2
3
4
Stop
9 5
1
2
3
4
5
9 6
1
2 0 0
2
0 0
3
then to Turn feature off press
Enter Fax Forwarding press
Remote Commands
CHANGE
Press
Wait 2 seconds.
Press
PAGING
.
to exit.
/FAX FORWARDING
Changing Remote Retrieval Access Code
Press
Enter a three-digit number from 000 to 999, then
,
.
SETTING
.
2
RETRIEVE
Press
then to Print a Memory Status List press
Retrieve all faxes press
Retrieve specific fax press
Erase all fax messages press
fax message, then press
A FAX
Enter Paging press
Program Fax Forward Number press
Confirm Fax Forward Number press
Memory Status List.
FoldFold
, then enter number of the
.
, then retrieve
3
Page 99
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911, USA
Brother International Corporation (Canada) Ltd.
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
P.O. Box 6911,
1 rue Hôtel de Ville,
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA or CANADA only. We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries. Using USA or CANADA models overseas is at your
own risk and will void your warranty.
UF82270013 Printed in Malaysia
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