Viking VDUO5240DSS Installation Manual

Install / Use & Care

MANUAL

FR-D’installation/d’utilisation et d’entretien

ES-De instalación/operación y mantenimiento

5 SERIES

Refrigerated Drawers

Tiroirs Réfrigérés

Gavetas Refrogeradas

VDUI5240, CVDUI5240

CONTENTS

	Contents:		Important Safety Instructions
	Safety information ...............................................................	2	Warnings and safety instructions appearing in this guide
	Unpacking your appliance ..................................................	3	are not meant to cover all possible conditions and situa-
	Warranty registration .....................................................	3	tions that may occur. Common sense, caution, and care
	Installing your appliance ......................................................	4	must be exercised when installing, maintaining, or operat-
	Cabinet clearances .........................................................	4	ing this appliance.
	Leveling the appliance ....................................................	4
	Electrical connection ......................................................	5	Recognize Safety Symbols,
	Installing the anti-tip device	6
			Words, and Labels.
	Product dimensions ............................................................	8
	Using your Electronic control ............................................	10
	Starting your appliance ..................................................	10
	Sleep mode ...................................................................	10	!	WARNING
	Turning your appliance "ON" or "OFF" ..........................	10
	Adjusting the temperature .............................................	11
	Temperature mode ........................................................	11	WARNING - You can be killed or seriously injured
	Control lock ....................................................................	11	if you do not follow these instructions.
	Temperature sensor error codes	11
	Alarms ...........................................................................	12
	Door (drawer) ajar.....................................................	12	! CAUTION
	Temperature alarm ...................................................	12
	Power failure ............................................................	12
	Vacation mode ................................................................	13	CAUTION-Hazards or unsafe practices which could
	Care and cleaning .............................................................	13
	Energy saving tips ............................................................	14	result in personal injury or property / product damage.
	Obtaining service .............................................................	14
	Troubleshooting ................................................................	15
	Warranty ...........................................................................	16	NOTE

NOTE-Important information to help assure a problem free installation and operation.

!WARNING

State of California Proposition 65 Warning:

This product contains one or more chemicals known to the State of California to cause cancer.

!WARNING

State of California Proposition 65 Warning:

This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm..

2

UNPACKING YOUR APPLIANCE

!WARNING

EXCESSIVE WEIGHT HAZARD

Use two or more people to move product.

Failure to do so can result in personal injury.

Remove Interior Packaging

Your appliance has been packed for shipment with all parts that could be damaged by movement securely fastened. Remove internal packing materials and any tape holding internal components in place. The owners manual is shipped inside the product in a plastic bag along with the warranty registration card, and other accessory items.

Important

Keep your carton and packaging until your appliance has been thoroughly inspected and found to be in good condition. If there is damage, the packaging will be needed as proof of damage in transit. Afterwards please dispose of all items responsibly.

!WARNING

WARNING - Dispose of the plastic bags which can be a suffocation hazard.

Note to Customer

This merchandise was carefully packed and thoroughly inspected before leaving our plant. Responsibility for its safe delivery was assumed by the retailer upon acceptance of the shipment. Claims for loss or damage sustained in transit must be made to the retailer.

Warranty Registration

It is important you send in your warranty registration card immediately after taking delivery of your appliance or you can register online at www.vikingrange.com in the US or www.brigade.ca in Canada.

The following information will be required when registering your appliance.

Service Number Rev. Letter Serial Number Date of Purchase

Dealer’s name and address

Online registration available at www.vikingrange.com in the US or www.brigade.ca in Canada

The service number and serial number can be found on the serial plate which is located inside the cabinet on the bottom of the liner toward the left side. Open the bottom drawer to view it. See figure 1.

VIKING RANGE, LLC

GREENWOOD, MS 38930

XXXXXXXXXXXX

Figure 1

NOTE

DO NOT RETURN DAMAGED MERCHANDISE TO THE MANUFACTURER - FILE THE CLAIM WITH THE RETAILER.

! CAUTION

If the appliance was shipped, handled, or stored in other than an upright position for any period of time, allow the appliance to sit upright for a period of at least 24 hours before plugging in. This will assure oil returns to the compressor. Plugging the appliance in immediately may cause damage to internal parts.

!WARNING

WARNING - Help Prevent Tragedies

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous - even if they sit out for "just a few hours".

If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.

Before you throw away your old refrigerator or freezer:

•Take off the doors or remove the drawers.

•Leave the shelves in place so children may not easily climb inside.

3

INSTALLING YOUR APPLIANCE

Select Location

The proper location will ensure peak performance of your appliance. We recommend a location where the unit will be out of direct sunlight and away from heat sources.

To ensure your product performs to specifications, the recommended installation location temperature range is from 55 to 100°F (13 to 38°C).

Cabinet Clearance

Ventilation is required from the bottom front of the appliance. Keep this area open and clear of any obstructions. Adjacent cabinets and counter top can be installed around the appliance as long as the front grille remains unobstructed.

Front Grille, keep this area open.

	Front Leveling	Rear
		Leveling
	Legs
		Legs
	Figure 2

! CAUTION

Front Grille

Do not obstruct the front grille. The openings within the front grille allow air to flow through the condenser heat exchanger. Restrictions to this air flow will result in

increased energy usage and loss of cooling capacity. For this reason it is important this area to not be obstructed and the grille openings kept clean. Viking Range,LLC does not recommend the use of a custom made grille as air flow may be restricted. (See Figure 2).

Leveling Legs

Adjustable legs at the front and rear corners of the appliance should be set so the unit is firmly positioned on the floor and level from side to side and front to back. The overall height of your appliance may be adjusted between the minimum, 333⁄4" (85.7 cm), by turning the leveling leg in (CW ) and the maximum, 343⁄4" (88.3 cm) by turning the leveling leg out (CCW ).

To adjust the leveling legs, place the appliance on a solid surface and protect the floor beneath the legs to avoid scratching the floor. With the assistance of another person, lean the appliance back to access the front leveling legs. Raise or lower the legs to the required dimension by turning the legs. Repeat this process for the rear by tilting the appliance forward using caution. On a level surface check the appliance for levelness and adjust accordingly.

The front grille screws may be loosened and the grille adjusted to the desired height. When adjustment is complete tighten the two front grille screws. (See Figure 5).

4

INSTALLING YOUR APPLIANCE

Do not remove ground prong

Figure 3

Figure 4

Front grille

Figure 5

Front grille screw

!WARNING

Electrical Shock Hazard

•Do not use an extension cord with this appliance. They can be hazardous and can degrade product performance.

•This appliance should not, under any circumstances, be installed to an un-grounded electrical supply.

•Do not remove the grounding prong from the power cord. (See Figure 3).

•Do not use an adapter. (See Figure 4).

•Do not splash or spray water from a hose on the appliance. Doing so may cause an electrical shock, which may result in severe injury or death.

Electrical Connection

A grounded 115 volt, 15 amp dedicated circuit is required.

This product is factory equipped with a power supply cord that has a three-pronged, grounded plug. It must be plugged into a mating grounding type receptacle in accordance with the National Electrical Code and

applicable local codes and ordinances (see Figure 6). If the circuit does not have a grounding type receptacle, it is the responsibility and obligation of the customer to provide the proper power supply. The third ground prong should not, under any circumstances, be cut or removed.

Figure 6

NOTE

Ground Fault Circuit Interrupters (GFCI) are prone to nuisance tripping which will cause the appliance to shut down. GFCI’s are generally not used on circuits with power equipment that must run unattended for long periods of time, unless required to meet local building codes and ordinances.

5

INSTALLING THE ANTI TIP DEVICE FOR FREESTANDING INSTALLATIONS

!WARNING

Anti-Tip
Bracket	Leveling Leg

• ALL APPLIANCES CAN TIP
	RESULTING IN INJURY.
• INSTALL THE ANTI-TIP		211⁄2"	Bottom View of
	BRACKET PACKED WITH	(54.6 cm)	Refrigerated
	THE APPLIANCE.		Drawer Unit
•	FOLLOW THE
	INSTRUCTIONS BELOW
			Front of cabinet

Anti-Tip Device

!WARNING

If your refrigerator is not located under a counter top (free standing), you must use an anti-tip device

installed as per these instructions. If the refrigerator is removed from its location for any reason, make sure that the device is properly engaged with the anti-tip bracket when you push the refrigerator back into the original location. If the device is not properly engaged, there is a risk of the refrigerator tipping over, with the potential for property damage or personal injury.

NOTE

If installing on a concrete floor, concrete fasteners are required, (not included with the anti-tip kit).

! CAUTION

Any finished flooring should be protected with appropriate material to avoid damage when moving the unit.

Floor Mount Installation

The anti-tip bracket is to be located on the floor in the left or right rear corner of the refrigerator drawer as shown in Figure 7.

Figure 7

Step by step instructions for locating the position of the bracket:

1)Decide where you want to place the drawer refrigerator. Slide it into place, being careful not to damage the floor, leaving 1" (2.5 cm) of clearance from the rear wall to allow room for the anti-tip bracket.

2)Raise the rear leveling legs approximately 1⁄4" (6 mm) to allow engagement with the anti-tip bracket. Level the unit by adjusting all the leveling legs as required. Turning the leveling leg counterclockwise will raise the unit and clockwise will lower the unit.

3)Make sure the refrigerator is in the desired location, then mark on the floor the rear and side corner of the cabinet where the anti-tip bracket will be installed. If the installation does not allow marking the rear corner of the cabinet, then make temporary lines on the floor marking the front corner of the cabinet, excluding the drawer. Slide the refrigerator out of the way. From the temporary line extend the sidewall line back 211⁄2" (54.6 cm) as shown in Figure 8.

4)Align the anti-tip bracket to the marks on the floor so

the side of the bracket lines up with the side of the cabinet mark, and the "V" notches on the anti-tip bracket line up with the end of the 211⁄2" (54.6 cm) line (Rear of cabinet line).

5)Fasten the anti-tip bracket to the floor using the supplied screw. (See Figure 8).

6)Slide the cabinet back into position, making sure the rear cabinet leveling leg slides under the anti-tip bracket engaging the slot.

6

INSTALLING THE ANTI TIP DEVICE FOR FREESTANDING INSTALLATIONS

line ofcabinet

Front

Side	Rear Leveling leg
of
	cabinet	line

211⁄2"

(54.6 cm)

Screw

Figure 8	line
			"V" notches
	cabinet
	of	in bracket
	Rear

	"V" notches
Figure 8a	in bracket

7

PRODUCT DIMENSIONS

	ROUGH-IN OPENING DIMENSIONS				CABINET DIMENSIONS
MODEL	"A"	"B"	"C"	"D"	"E"	"F"			"G"	"H"
VDUI5240	24"	**34" to 35"	*	237⁄8"	333⁄4" to 343⁄4"	2323⁄32"			267⁄32"	395⁄32"
CVDUI5240	(61 cm)	(86.4 cm to 88.9 cm)		(60.7 cm)	(85.7 cm to 88.3 cm)	(60.2 cm)			(66.6 cm)	(99.5 cm)

*Depth dimension of rough-in opening may vary depending on each individual installation. To recess entire drawer "F" dimension plus 1" (2.5 cm) for thickness of power cord plug is required.

**Minimum rough-in opening required is to be larger than the adjusted height of the cabinet.

"C"

Figure 9a

Figure 10

"A" "B"

Figure 9

"E"

"D"

If necessary to gain clearance inside the rough-in opening a hole can be cut through the adjacent cabinet and the power cord routed through this hole to a power outlet. Another way to increase the available opening depth is to recess the power outlet into the rear wall to gain the thickness of the power cord plug. Not all recessed outlet boxes will work for this application as they are too narrow, but a recessed outlet box equivalent to Arlington #DVFR1W is recommended for this application, (see Figure 10).

8

PRODUCT DIMENSIONS

		PRODUCT DATA
		ELECTRICAL	PRODUCT
	MODEL	REQUIREMENTS #	WEIGHT
	VDUI5240	115V/60Hz/15A	130 lbs
	CVDUI5240		(59 kg)

# A grounded 15 amp dedicated circuit is required. Follow all local building codes when installing electrical and appliance.

"D"

"E"

"G"

"F"

1"

(2.5 cm)

Figure 11

"H"

211⁄2"

(54.6 cm)

Floor mount anti-tip bracket.

Floor mount Anti-tip Bracket must be installed for freestanding applications. Not required for built in applications.

9

USING YOUR ELECTRONIC CONTROL

Temp	On/Off	Temp		Lock			System Status
Minus		Plus
keypad	keypad	keypad	Display Area	keypad			indicators

Figure 12

Electronic single zone control

Power Failure	ALARM RESET

To wake the display press any keypad. A confirm tone will sound, and the current storage compartment temperature will be displayed.

Starting your appliance:

Plug the appliance power cord into a 115 volt wall outlet. Your appliance is shipped from the factory in the "On" position and will begin start-up of cooling as soon as power is supplied. If the appliance does not start, confirm that the wall outlet has power, and that the control is in the "On" position, (See "Turning your appliance On and Off" below).

The control display is covered with a clear plastic film. This film may be removed by carefully lifting the film at a corner.

On initial power up, the control display will indicate a "Power Failure" alarm. This is a normal condition as the appliance was powered-up at the factory for quality inspection and then removed from power. A momentary

press of the "On/Off" keypad will reset this alarm condition. (See Alarms section on page 12).

The sleep mode can be disabled if you prefer to have the display on continuously. Press and hold the "Lock" keypad until the display goes past "Loc" and reads "nSL". To enable the sleep mode, repeat the instruction, again going past "Loc" until the display reads "SLP".

Sleep mode:

If no keypads are pressed for 60 seconds, the display will enter sleep mode to conserve power. The control panel will go dark with the exception of the system status "OK" indicator which will remain enabled. Alarm conditions will wake the display, (see alarms on page 12).

To make the following changes to the control settings (turning the appliance ON/OFF, adjusting the

temperature, and activating vacation mode), the control must be awake.

Turning your appliance ON and OFF:

If the appliance is "On", (and out of sleep mode) the temperature will be shown in the display area of the control. To turn the appliance "Off", press and hold the "On/Off" keypad for 4-seconds. "OFF" will now be displayed on the control.

To turn the appliance "On", press and hold the "On/Off" keypad for 4-seconds.

10

USING YOUR ELECTRONIC CONTROL

Adjusting the temperature:

To set or check the set-point temperature (with the control out of sleep mode), press the "-" or "+" keypads. "SET" will be indicated on the user interface panel and the current set-point temperature will display and flash. Subsequent presses of the "-" or "+" keypads will adjust the temperature colder or warmer respectively. When you have reached your desired set-point temperature, press the "On/Off" keypad to accept, or do nothing and the "Set" mode will time-out in 10-seconds accepting the displayed temperature as the new set-point.

The available set-point temperature range for your appliance is 34°F (1.2°C) to 42°F (5.7°C). If you attempt to adjust the temperature outside of this range you will receive an audible notification.

When initially loading your product with warm contents, it may take up to 48-hours for the storage compartment temperature to stabilize.

When making temperature set-point changes, it may take up to 24-hours for the stored contents to stabilize at your new set-point temperature.

Factors that affect the storage compartment stabilized temperature:

•Changes to temperature setting.

•Room temperature changes.

•Temperature of stored contents.

-Loading warm contents.

-Cold content load will delay the change to a warmer set-point temperature.

-Warm content load will delay the change to a colder set-point temperature.

•Usage, (number and duration of the drawer openings).

•Installation of the appliance in direct sunlight or next to a heat source.

Temperature mode:

The temperature mode is preset from the factory in Fahrenheit (°F) but you have the option to change it to Centigrade (°C). To change the mode, press and hold the "-" keypad, while pressing the "+" keypad, then release the "-" keypad.

The temperature will now be displayed in Centigrade (°C). Repeat the procedure to change the temperature mode back to Fahrenheit (°F).

Control lock:

The control panel can be locked to avoid unintentional changes. To lock the control, press and hold the "Lock" keypad until the display reads "Loc" then immediately release your finger from the keypad. The lock icon will flash 3-times and then continuously illuminate. When the control panel is locked, only the Lock keypad, System Status OK indicator , and the Alarm indicator are active. To un-lock the control panel, repeat this instruction until the display reads "nLc" then immediately release your finger from the keypad.

NOTE

If the control lock is active (illuminated lock icon) the control will have to be unlocked before using the

keypad to reset an alarm condition. See page 11 (Control Lock) for instructions for unlocking the control.

Temperature Sensor Error Codes

The temperature sensors are monitored continuously. Any OPEN or SHORTED circuit condition will initiate an ERROR CODE as listed below:

Temperature Sensor Error Codes

Sensor	Displayed Code	Error Description	Action to Take
Single Zone		Failed temperature sensor in the single zone	Call service to have the
		compartment. Can lead to	temperature sensor replaced and
Temperature
		unwanted storage temperatures and/or	remove all perishable goods from
Sensor
		spoiled perishable goods.	compartment to prevent spoilage.
		Failed defrost temperature sensor.
		Causes unit to not defrost properly and can	Unplug the power cord
Defrost Sensor		create large frost build-up. Can lead to water	immediately and call service to
		damage to the unit and	have the defrost sensor replaced.
		surrounding floor.

11

USING YOUR ELECTRONIC CONTROL

Alarms:

The control will alert you to conditions that could adversely affect the performance of the appliance.

Door Ajar

ALARM RESET

•Door ajar - If a drawer is open, or not closed

properly, for more than 5-minutes the System Status OK indicator will turn-off, the "Door Ajar" indicator will flash, and a tone will sound every 60 seconds. Additionally, an "ALARM RESET" indicator will be displayed below the "On/Off" keypad.

NOTE

After a high temperature alarm condition, check all perishables to ensure they are safe for consumption.

NOTE

The temperature alarm may occur as a result of high usage or introduction of warm contents to the storage compartment. If the temperature alarm continues to occur, your unit may require service.

NOTE

The audible alarm can be muted, for each occurrence, by pressing the lock keypad.

This alarm condition can be reset by closing the drawer or momentarily pressing the "On/Off" keypad, (i.e.-if you are cleaning the storage compartment, etc.). The alarm will recur in 5-minutes if the alarm condition persists.

Power Failure

ALARM RESET

•Power failure - If power to the appliance is inter-

rupted the System Status indicator will turn-off and the "Power Failure" indicator will flash. Additionally, an "ALARM RESET" indicator will be displayed below the "On/Off" keypad. No audible tone will sound. This alarm condition can be reset by momentarily pressing the "On/Off" keypad. If this alarm occurs, it is recommended that you check the condition of any

perishables, even if the appliance is operating normally and the temperature has recovered, as prolonged power outages could result in excessive temperature excursions which may spoil perishables.

NOTE

The audible alarm can be muted, for each occurrence, by pressing the lock keypad.

This alarm condition can be reset by momentarily pressing the "On/Off" keypad. If this alarm occurs it is recommended that you check the condition of your stored contents,

even though the appliance is operating normally and the temperature has recovered, as prolonged temperature excursions could spoil perishables.

NOTE	Door Ajar
	Temp

Multiple alarms are possible, i.e.- "Door Ajar" for a prolonged period may trigger a "Temp" alarm, in which case both "Door Ajar" and "Temp" indicators will activate.

Temp	ALARM RESET

•Temperature alarm - If the storage compartment

temperature deviates excessively from your setpoint temperature for an extended period of time, the "TEMP" indicator will flash, and an audible tone will sound every 60 seconds. Additionally, an "ALARM RESET" indicator will be displayed below the "ON/ OFF" keypad.

12

USING YOUR ELECTRONIC CONTROL

CARE AND CLEANING

Vacation mode:

This operating mode can be used to save energy during high cost energy periods, or when you won't be using your appliance for an extended period of time by disabling the lights, alarm tones, and keypad entry tones. Vacation mode also serves as a Sabbath mode, disabling functions and its controls in accordance with the weekly Sabbath and religious holidays observed within the Orthodox Jewish community. When used as Sabbath mode, you may open or close a drawer at any time to access contents without concern of directly turning on or off any lights, digital

readouts, solenoids, fans, valves, compressor, icons, tones, or alarms.

When activated, the display, alarm indicators and tones, keypad touch tones, interior lights, and all options are disabled. All keypad functions are disabled, with the exception of the "On/Off" keypad which is required to exit Vacationmode. Storage compartment temperatures are monitored and controlled at the settings prior to entering Vacation mode.

To enter Vacation Mode (with the control out of sleep mode), press and hold the "On/Off" keypad until the display goes past "OFF" and reads "VAC". The display will flash "VAC" 3-times to acknowledge your request, then will display "VAC" continuously until Vacation mode is exited. A power outage will not exit Vacation mode, exiting can only be accomplished manually. To exit Vacation mode and return to normal operation, press and hold the "On/Off" keypad until the control displays the temperature.

Care of Appliance

1.Avoid leaning on the drawer, you may bend the drawer hinges or tip the appliance.

2.Exercise caution when sweeping, vacuuming or mopping near the front of the appliance. Damage to the grille can occur.

3.Periodically clean the interior of the appliance as needed.

4.Periodically check and/or clean the front grille as needed.

Front Grille

Be sure that nothing obstructs the required air flow openings in front of the cabinet. At least once or twice a year, brush or vacuum lint and dirt from the front grille area (see page 4).

! CAUTION

SHOCK HAZARD: Disconnect electrical power from the appliance before cleaning with soap and water.

Cabinet

The painted cabinet can be washed with either a mild soap and water and thoroughly rinsed with clear water. NEVER use abrasive scouring cleaners.

Interior

Wash interior compartment with mild soap and water. Do NOT use an abrasive cleaner, solvent, polish cleaner or undiluted detergent.

In the Event of a Power Failure

If a power failure occurs, try to correct it as soon as possible. Minimize the number of drawer openings while the power is off so as not to adversely affect the appliance's temperature.

Light assembly replacement

All models use an LED to illuminate the interior of the appliance. This component is very reliable, but should it fail, contact a qualified service technician for replacement of the LED.

13

ENERGY SAVING TIPS AND OBTAINING SERVICE

The following suggestions will minimize the cost of operating your refrigeration appliance.

1.Do not install your appliance next to a hot appliance (cooker, dishwasher, etc.), heating air duct, or other heat sources.

2.Install product out of direct sunlight.

3.Ensure the front grille vents at front of appliance beneath drawer are not obstructed and kept clean to allow ventilation for the refrigeration system to expel heat.

4.Plug your appliance into a dedicated power circuit. (Not shared with other appliances).

5.When initially loading your new product, or whenever large quantities of warm contents are placed within refrigerated storage compartment, minimize drawer openings for the next 12 hours to allow contents to pull down to compartment set temperature.

6.Maintaining a relatively full storage compartment will require less appliance run time than an empty compartment.

7.Ensure drawer closing is not obstructed by contents stored in your appliance.

8.Allow hot items to reach room temperature before placing in product.

9.Minimize drawer openings and duration of drawer openings.

10.Use the warmest temperature control set temperature that meets your personal preference and provides the proper storage for your stored contents.

11.When on vacation or away from home for extended periods, set the appliance to warmest acceptable temperature for the stored contents.

12.Set the control to the “off” position if cleaning the appliance requires the drawer to be open for an extended period of time.

If service is required, call your authorized service agency.

Have the following information readily available:

•Model number

•Serial number

•Date purchased

•Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range, LLC at [phone] or write to:

VIKING RANGE, LLC

PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi 38930 USA

Record the information indicated below. You will need it if service is ever required. The serial number and model

numbers for your refrigerator are located on the upper wall, behind the lighting:

Model No. ___________________________________

Serial No._____________________________________

Date of Purchase ______________________________

Date Installed _________________________________

Dealer’s Name ________________________________

Address _____________________________________

__________________________________________

If service requires installation of parts, use only authorized parts to insure protection under the warranty.

Keep this manual for future reference.

14

TROUBLESHOOTING

Before You Call for Service

If the appliance appears to be malfunctioning, read through this manual first. If the problem persists, check the troubleshooting guide below. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem may be something very simple that can be solved without a service call. However, it may be required to contact your dealer or a qualified service technician.

!WARNING

Electrocution Hazard

•Never attempt to repair or perform maintenance on the appliance until the main electrical power has been disconnected. Turning the appliance control "OFF" does not remove electrical power from the units wiring.

•Replace all parts and panels before operating.

! CAUTION

In the unlikely event you lose cooling in your unit, do not unplug the product from the electric supply, but do call a qualified service technician immediately. It is possible that the loss of cooling capacity is a result of excessive frost build-up on the evaporator cooling coil. In this case, removing power to the unit will result in the melting of this excessive quantity of ice, which could generate melt water that exceeds the capacity of the defrost drain system and could result in water damage to your home. The end-user will be ultimately responsible for any water damage caused by prematurely turning the unit off without appropriately managing the excess water run-off.

Problem		Possible Cause		Remedy
Appliance not cold enough	•	Control set too warm	•	Adjust temperature colder. Allow
	•	Content temperature not		24 hours for temperature to
(See “Adjusting the temperature" on		stabilized.		stabilize.
page 11)	•	Excessive usage or prolonged	• Allow temperature to stabilize for
		drawer openings.		at least 24 hours.
	• Airflow to front grille blocked.		• Airflow must not be obstructed to
				front grille. See “clearances” on
				page 4.
	• Drawer gasket not sealing		• Adjust or replace drawer gasket.
		properly.
Appliance too cold	•	Control set too cold	•	Adjust temperature warmer.
				Allow 24 hours for temperature to
(See “Adjusting the Temperature” on				stabilize.
page 11)	•	Drawer gasket not sealing	• Adjust or replace drawer gasket.
		properly.
No interior light.	•	Failed LED light assembly or light	• Contact a qualified service
		switch.		technician.
Light will not go out when drawer is	•	Drawer not activating light switch.	• Appliance not level, level
closed				appliance, (See page 4, “leveling
	•	Failed light switch		legs”)
			• Contact a qualified service
				technician.
Noise or Vibration	•	Appliance not level	• Level appliance, see “Leveling
				Legs” on page 4.
	• Fan hitting tube obstruction.		• Contact a qualified service
				technician.
Appliance will not run.	•	Appliance turned off	• Turn appliance on. See “Starting
				your appliance” on page 10.
	• Power cord not plugged in.		• Plug in power cord.
	• No power at outlet.		•	Check house circuit.

15

HOUSEHOLD PRODUCT WARRANTY

REFRIGERATED DRAWERS WARRANTY

TWO YEAR FULL WARRANTY

Refrigerated drawers and all of their component parts, except as detailed below*†, are warranted to be free from defective materials or workmanship in normal residential use for a period of two (2) years from the date of original retail purchase. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.

*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials or workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail purchase or closing date for new construction, whichever period is longer. Any defects must be reported to the selling dealer within ninety (90) days from date of original retail purchase. Viking Range, LLC uses high quality processes and materials available to produce all color finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen lighting, product locations, and other factors. Therefore, this warranty does not apply to color variation attributable to such factors.

†FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: This full warranty applies to applications where use of the product extends beyond normal residential use, but the warranty period for products used in such applications is ninety (90) days. Examples of applications covered by this warranty are bed and breakfasts, fire stations, private clubs, churches, yachts, etc. Under this “Residential Plus” warranty, the product, its components and accessories are warranted to be free from defective material or workmanship

for a period of ninety (90) days from the date of original retail purchase. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and institutional food service locations.

SIX YEAR FULL WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED

Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or workmanship in normal household use during the third through the sixth year from the date of original retail purchase. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.

Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer

TWELVE YEAR LIMITED WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED

Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in normal household use during the seventh through the twelfth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

TERMS AND CONDITIONS

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty and applies to products purchased and located in the United States, Canada, Mexico and the Caribbean (excluding Cuba, Dominican Republic, and Haiti). Products must be purchased in the country where service is requested. If the product or one of its component parts contains a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component part includes its free installation, except as specified under the limited warranty. Under the terms of this warranty, service must be performed by a factory authorized Viking Range, LLC service agent or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty.

Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise which could affect you.

This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.

LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY

OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

WARRANTY SERVICE

To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street, Greenwood, Mississippi 38930, [phone]. Provide model and serial number and date of original purchase or closing date for a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range, LLC.

IMPORTANT: Retain proof of original purchase to establish warranty period.

Specifications subject to change without notice.

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