Viking RVRF3361SS Installation Manual
Use / Install Guide
Guide Uso / d’installation
Guía de d’utilisation / Instalación
3 Series
French Door Bottom Freezer/Refrigerator
Refrigerador con congelador inferior de puerta doble
Réfrigérateur à portes françaises/Congélateur en bas
RVRF3361 / CRVRF3361
Finding Information
Please read and save this guide
We hope you will enjoy and appreciate the care and
attention we have put into every detail of your new, state-ofthe-art refrigerator.
Your appliance is designed to offer years of reliable
service. This Use and Care Guide will provide you with
the information you need to become familiar with your
refrigerator’s care and operation.
We appreciate your choice of our refrigerator and hope
that you will again select our products for your other major
appliance needs.
NOTE
Registering your product with Viking Range, LLC enhances
our ability to serve you. You can register online at www.
vikingrange.com or by sending your Product Registration
Card in the mail.
Questions?
Table of contents
Finding Information .............................................................. 2
Safety..................................................................................... 3
Feature Overview .................................................................. 5
Installation ............................................................................. 6
Removing the Doors ............................................................. 9
Installing the Door Handles ................................................11
Connecting the Water Supply ............................................12
Controls ............................................................................... 13
Automatic Ice Maker ........................................................... 15
Storage Features ................................................................. 16
Storing Food and Saving Energy ........................................20
Normal Operating Sounds & Sights ................................... 21
Changing the Water and Air Filters .................................... 22
Care and Cleaning .............................................................. 24
Your complete satisfaction is our ultimate goal. If you have
any questions or comments about this product, please
contact the dealer from whom you purchased it, or contact
our Consumer Support Center at 1-888-845-4641.
For online support and product information visit www.
vikingrange.com in the US or brigade.ca in Canada
Installation Checklist
Doors
Handles are secure and tight
Door seals completely to cabinet on all sides
Leveling
Refrigerator is level, side-to-side and tilted ¼” (6
mm) front-to-back
Toe grille is properly attached to refrigerator
Cabinet is sitting solid on all corners
Electrical Power
House power turned on
Refrigerator plugged in
Solutions to Common Problems .........................................26
Service Information ............................................................. 29
Warranty .............................................................................. 30
Ice Maker
House water supply connected to refrigerator
No water leaks present at all connections - recheck
in 24 hours
Ice maker is turned ON
Front fi lter must be fl ush with fi lter housing (select
models)
Final Checks
Shipping material removed
Fresh food and freezer temperatures set
Crisper humidity controls set
Registration card sent in
2
Safety
Important safety instructions
Safety Precautions
Do not attempt to install or operate your unit until you have
read the safety precautions in this manual. Safety items
throughout this manual are labeled with a Danger, Warning,
or Caution based on the risk type.
Defi nitions
This is the safety alert symbol. It is used to alert you to
potential personal injury hazards. Obey all safety messages
that follow this symbol to avoid possible injury or death.
DANGER
DANGER indicates an imminently hazardous
situation which, if not avoided, will result in death or
serious injury.
WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in death
or serious injury.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in minor
or moderate injury.
Child Safety
Packing Materials:
• Packing cartons covered with rugs, bedspreads, plastic
sheets, or stretch wrap may become airtight chambers
and can quickly cause suffocation.
• Destroy or recycle the product’s carton, plastic bags,
and any other exterior wrapping material immediately
after the refrigerator is unpacked. Children should
never play with these items.
Child Entrapment and Suffocation:
• These problems are not limited to the past. Whether
junked, abandoned, or temporarily stored (even for a
few hours), unattended refrigerators and freezers are
dangerous. Please take the precautions listed below.
Proper Disposal of Refrigerators/Freezers
We strongly encourage responsible appliance recycling/
disposal methods. Check with your utility company or
visit www.energystar.gov/recycle for more information on
recycling your old refrigerator.
Before you recycle or dispose of your old refrigerator/freezer:
• Remove the doors.
• Leave the shelves and baskets in place so children
may not easily climb inside.
• Have refrigerant and compressor oil removed by a
qualifi ed service technician.
IMPORTANT
Indicates installation, operation, or maintenance
information which is important but not hazard-related.
General Safety
WARNING
Please read all safety instructions before using your
new refrigerator.
• Do not store or use gasoline or other fl ammable
liquids near this or any other appliance. Read product
labels for warnings regarding fl ammability and other
hazards.
• Do not operate the refrigerator in the presence of
explosive fumes.
• Avoid contact with any moving parts of the automatic
ice maker.
• Remove all staples from the carton to avoid injury.
Staples can also damage fi nishes if they come in
contact with other appliances or furniture.
3
Safety
IMPORTANT
CFC/HCFC DISPOSAL
Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chlorofl uorocarbons or
hydrochlorofl uorocarbons). CFCs and HCFCs are believed
to harm stratospheric ozone if released to the atmosphere.
Other refrigerants may also cause harm to the environment
if released to the atmosphere.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal by a
qualifi ed technician. If you intentionally release refrigerant,
you may be subject to fi nes and imprisonment under
provisions of environmental legislation.
Electrical information
WARNING
You must follow these guidelines to ensure that
your refrigerator’s safety mechanisms are operating
correctly.
• The refrigerator must be plugged into its own
dedicated 115 Volt, 60 Hz, AC-only non-GFCI
electric outlet. The power cord of the appliance is
equipped with a three-prong grounding plug for your
protection against electrical shock hazards. It must
be plugged directly into a properly grounded threeprong receptacle. The receptacle must be installed in
accordance with local codes and ordinances. Consult
a qualifi ed electrician.
cord or adapter plug.
• If the power cord is damaged, it should be replaced
by the manufacturer, service technician, or a qualifi ed
person.
• Never unplug the refrigerator by pulling on the power
cord. Always grip the plug fi rmly and pull straight out
from the receptacle to prevent damaging the power
cord.
• To avoid electrical shock, unplug the refrigerator
before cleaning and before replacing a light bulb or
LED light.
• Performance may be affected if the voltage varies
by 10% or more. Operating the refrigerator with
insuffi cient power can damage the compressor. Such
damage is not covered under your warranty.
• Do not plug the unit into an outlet controlled by a wall
switch or pull cord to prevent the refrigerator from
being turned off accidentally.
Do not use an extension
IMPORTANT
To turn off power to your refrigerator, unplug the power
cord from the wall outlet.
4
Feature Overview
Understanding features and terms
Your refrigerator is designed for optimal convenience and storage fl exibility. The illustration below is provided to assist you
with familiarizing yourself with product features and terminology.
NOTE
Features may vary according to model. Model is shown without freezer drawer cover.
Water
Flipper Guide
LED Light
Filter
Covered Door Bin
Flipper
Mullion
Air Filter
Adjustable
Spill-Proof
Shelves
Crisper
Drawer
Special Items
Rack (inside CZD)
Adjustable
Hinges
Ice
Maker
Ice
Bucket
Adjustable
Spill-Proof
Shelves
Crisper
Drawer
Tilt-Out
Bin
Temperature
Adjustable Cold
Zone Drawer
Freezer Baskets
Toe Grille
Wire Tilt-Out Shelf
(inside freezer drawer)
IMPORTANT
Features not included with your refrigerator can be purchased at www.vikingrange.com in the US or
brigade.ca in Canada or by calling 1-888-845-4641.
5
Installation
Phillips Head
or
Quadrex Head
Screwdriver
(OR)
OR
Ǫ" and ¼"
Socket
Adjustable
OR
Ǫ" Fixed
Wrench
ANDAND
6mm
Allen Wrench
Required Tools
You will need the following tools:
Tools Necessary:
This Use & Care Guide provides general installation and
operating instructions for your model. We recommend using
a service or kitchen contracting professional to install your
refrigerator. Use the refrigerator only as instructed in this Use
& Care Guide.
Before starting the refrigerator, follow
these important fi rst steps.
Location
• Choose a place that is near a grounded, non-GFCI,
electrical outlet.
adapter plug.
• If possible, place the refrigerator out of direct sunlight
and away from the range, dishwasher, or other heat
sources.
• The refrigerator must be installed on a fl oor that is
level and strong enough to support a fully loaded
refrigerator.
• Consider water supply availability for models
equipped with an automatic ice maker.
Do Not use an extension cord or an
Installation
CAUTION
DO NOT install the refrigerator where the
temperature will drop below 55°F (13°C) or rise
above 110°F (43°C). The compressor will not be
able to maintain proper temperatures inside the
refrigerator.
DO NOT block the toe grille on the lower front
of your refrigerator. Suffi cient air circulation
is essential for the proper operation of your
refrigerator.
Wrench
• Allow the following clearances for ease of installation,
proper air circulation, and plumbing and electrical
connections:
Sides & Top
Back 1 inch (25.4 mm)
⅜ inch (9.5 mm)
Wrench
Door opening
NOTE
If your refrigerator is placed with the door hinge against a
wall, you may have to allow additional space so the door
can be opened wider.
NOTE
The refrigerator doors are designed to shut by themselves
within a 20 degree opening.
Your refrigerator should be positioned to allow easy access to
a counter when removing food. For best use of refrigerator
drawers and freezer baskets, the refrigerator should be in a
position where both can be fully opened.
CAUTION
Do Not loosen or remove these (3) hex head
screws.
DO NOT
Loosen
or
Remove
These 3
Hex
Screws
6
Installation
Level Refrigerator & Adjust Doors
(if necessary)
Guidelines for fi nal positioning of your refrigerator:
• All four corners of the cabinet must rest fi rmly on the
fl oor.
• The sides should tilt
(to ensure that doors close and seal properly).
• Doors should align with each other and be level.
Most of these conditions can be met by raising or
lowering the adjustable front rollers.
To level the cabinet using the front rollers:
1. Slightly open freezer drawer if the toe grill is installed. Lift
the toe grille and gently pull forward.
2. Make initial cabinet adjustments by using the front roller height
adjusting screws. Use a 3/8 inch socket wrench to turn the
adjustment screws (1 per side).
To raise: turn adjustment screw clockwise.
To lower: turn adjustment screw counterclockwise.
3. Ensure both doors are bind-free with their seals touching
the cabinet on all four sides and that cabinet is stable.
4. After unit is leveled, lower anti-tip leg using a 3/8 inch
socket wrench until it fi rmly contacts the fl oor.
¼ inch (6 mm) from front to back
To make fi nal door height adjustments:
1. Open freezer drawer to make lower hinge visible.
2. Insert 6mm Allen wrench into the shaft of the lower hinge.
3. Adjust the height by turning clockwise or
counterclockwise. Turning clockwise will lower the door.
Turning counterclockwise will raise the door. Default
setting is to the lowest height when you receive your
appliance
Raise
To adjust the fl ipper mullion:
1. Loosen the screw located on the fl ipper mullion hinge.
Door
Anti-tip
Leg
5. Install the toe grill by fi tting into place.
Toe Grille Must
Fit in Slot on
Anti-tip Bracket
Door
Raise
Lower
(2) Retaining Clips
Adjusting Flipper Mullion Screw
2. Adjust fl ipper mullion height. For proper connection with
the fl ipper mullion guide, there should be a separation
about the thickness of a coin (0.060 inches, or 1.5 mm)
between the guide and fl ipper mullion.
Adjusting Flipper Mullion Height
3. Re-tighten screw.
7
Installation
Shelf features (Select Models)
CAUTION
Shelves must be removed prior to moving the
refrigerator.
CAUTION
To avoid injury from breakage, handle tempered glass
shelves carefully.
NOTE
Features may vary according to model.
Your refrigerator includes glass shelves that are designed to
catch and hold accidental spills.
You can easily adjust shelf positions in the fresh food
compartments to suit your needs. The shelves have mounting
brackets that attach to slotted supports at the rear of each
compartment.
To change the position of a shelf:
1. Before adjusting a shelf, remove all food.
Reposition the Air Seal
(Slide-out Shelves)
1. Remove air seal by pushing down on the fl ap with a
downward rotation.
2. Position the air seal towards the outside end of the shelf to
avoid the air tower when shelf is pushed back into place.
3. Install seal by sliding lower tab of seal up into bottom
rear slot of shelf with seal at a downward angle then
pulling up on seal fl ap until seal sits snug on back of
shelf and fl ap sits at about a 10 degree angle from shelf
surface.
2. Lift the front edge up and pull the shelf out.
3. Replace by inserting the mounting bracket hooks into the
desired support slots.
4. Lower the shelf and lock into position.
Full Custom-DesignTM Shelf
or
Reposition the Air Seal
(Channel in rear)
1. Remove air seal by pushing seal straight back.
2. Position the air seal towards the outside edge of the shelf to
avoid the air tower when shelf is pushed back into place.
3. Install seal by sliding the open channel end of the seal
onto back edge of shelf until seal sits snug on back of
shelf and fl ap sits at about a 10 degree angle from shelf
surface.
Air Seal
Air Seal
8
Removing the Doors
Getting through narrow spaces
If your refrigerator will not fi t through an entrance area,
before installing the door handles, you can remove the
doors. Check fi rst by measuring the entrance.
To prepare for removing the doors:
1. Make sure the electrical power cord is unplugged from
the wall outlet.
2. Open the freezer drawer and remove the toe grille (see
“Installation” section).
3. Remove any food from the door shelves and close the
doors.
To remove the top hinge covers:
1. Remove the two screws from each cover over the top
door hinges.
2. Lift inside edge of hinge cover and tilt back.
Top Hinge
Cover
Hinge
Screws
Multi-wire
Cables
Leave
Hinge
With
Door
Rear
Cover
Screw
Ground
Top
Screw
Hinge
Front
Cover Screw
Front
Cover Screw
Rear
Cover
Screw
Ground
Screw
Top
Hinge
Water
Line
Top Hinge
Cover
Hinge
Screws
To remove the refrigerator doors:
1. Trace lightly around the door’s top hinges with a pencil.
This makes reinstallation easier.
2. Disconnect the harness by grasping both sides of the
connector fi rmly, depress the latch, and pull apart.
Remove the two screws from the top hinge. Lift the door
off of the bottom hinge and set it aside.
3. Detach the water tube from the connector located
behind the refrigerator and pull the tube back out to
the front of the unit. The connector releases when you
press inward on the outer sleeve while pushing the tube
toward the connector then while continuing to hold in
the sleeve, pull the tube away.
NOTE
Use care while pulling the water tube from the unit to
be sure that you do not kink the tube.
Leave
Hinge
With
Door
NOTE
DO NOT remove the ground screw from hinge.
Press
Press
Water
Line
Approximately
5 feet
NOTE
You will be pulling approximately fi ve feet of water
tube from the back of the refrigerator.
9
Removing the Doors
4. Unscrew the three lower hinge screws and slide the
hinge inwards.
Lower Hinge Removal
To reinstall the refrigerator doors:
Reverse the above steps.
NOTE
Removal and Installation of lower
Freezer Drawer
CAUTION
Drawer is heavy. Use caution when lifting
Removing Freezer Drawer:
1. Remove (4) hex head drawer screws.
2. Lift up drawer to remove.
DO NOT
Remove
Other
Screws
Upon replacement, the tube needs to be fully
inserted up the marking line.
Insert tube
up to the
marking
line
Water
Line
Press
Press
Approximately
5 feet
NOTE
When reinserting the water tube and replacing the
top hinge cover, be sure that you do not kink the
tube.
Once both doors are in place, ensure they are aligned with
each other and level (Please see the Installation section for
more details), and replace the top hinge cover.
Remove
Hex Head
Drawer Screw
Replacing Freezer Drawer:
1. Lower drawer back into place.
2. Replace (4) hex head drawer screws and tighten.
DO NOT
Loosen
or
Remove
These 3
Hex
Screws
10
Installing the Door Handles
1. There are 6 handle studs on the refrigerator.
2. Slide handle endcaps over door stud.
3. Tighten the set screw. There are 2 set screws per handle
assembly.
4. Repeat with all 3 handle assemblies.
11
Connecting the Water Supply
Copper water line
from household water supply
(Include enough tubing in loop to allow
moving refrigerator out for cleaning.)
Ferrule
(Sleeve)
Copper
water line
Water Valve
Valve Inlet
Water Valve
Bracket
Steel
Clamp
Plastic Water Tubing
to Ice Maker
Fill Tube
Brass
Compression
Nut
To Connect Water Supply Line To Ice Maker Inlet Valve
WARNING
To avoid electric shock, which can cause death or
severe personal injury, disconnect the refrigerator
from electrical power before connecting a water
supply line to the refrigerator.
CAUTION
To Avoid Property Damage:
• Copper or Stainless Steel braided tubing is recommended
for the water supply line. Water supply tubing made of
¼ inch plastic is not recommended to be used. Plastic
tubing greatly increases the potential for water leaks, and
the manufacturer will not be responsible for any damage if
plastic tubing is used for the supply line.
• DO NOT install water supply tubing in areas where
temperatures fall below freezing.
• Chemicals from a malfunctioning softener can damage
the ice maker. If the ice maker is connected to soft water,
ensure that the softener is maintained and working
properly.
IMPORTANT
Ensure that your water supply line connections comply with
all local plumbing codes.
Before Installing The Water Supply Line, You Will Need:
• Basic Tools: adjustable wrench, fl at-blade screwdriver,
and Phillips
• Access to a household cold water line with water
pressure between 30 and 100 psi.
• A water supply line made of ¼ inch (6.4 mm) OD,
copper or stainless steel tubing. To determine the
length of tubing needed, measure the distance from
the ice maker inlet valve at the back of the refrigerator
to your cold water pipe. Then add approximately 7 feet
(2.1 meters), so the refrigerator can be moved out for
cleaning (as shown).
• A shutoff valve to connect the water supply line to
your household water system. DO NOT use a selfpiercing type shutoff valve.
• Do not reuse compression fi tting or use thread seal
tape.
• A compression nut and ferrule (sleeve) for connecting a
copper water supply line to the ice maker inlet valve.
TM
screwdriver
1. Disconnect refrigerator from electric power source.
2. Place end of water supply line into sink or bucket. Turn ON
water supply and fl ush supply line until water is clear. Turn
OFF water supply at shutoff valve.
3. Remove plastic cap from water valve inlet and discard
cap.
4. If you use copper tubing - Slide brass compression nut,
then ferrule (sleeve) onto water supply line. Push water
supply line into water valve inlet as far as it will go (¼
inch / 6.4 mm). Slide ferrule (sleeve) into valve inlet
and fi nger tighten compression nut onto valve. Tighten
another half turn with a wrench; DO NOT over tighten.
See Figure 1.
If you use braided fl exible stainless steel tubing - The nut and
ferrule are already assembled on the tubing. Slide compression
nut onto valve inlet and fi nger tighten compression nut onto
valve. Tighten another half turn with a wrench; DO NOT over
tighten. See Figure 2.
5. With steel clamp and screw, secure water supply line (copper tubing
only) to rear panel of refrigerator as shown.
6. Coil excess water supply line (copper tubing only), about
2½ turns, behind refrigerator as shown and arrange coils
so they do not vibrate or wear against any other surface.
7. Turn ON water supply at shutoff valve and tighten any
connections that leak.
8. Reconnect refrigerator to electrical power source.
9. To turn ice maker on, lower wire signal arm (freezer ice
maker) or set the ice maker’s On/Off power switch to the
“On” position (fresh food ice maker).
Figure 1
(Include enough tubing in loop
to allow moving refrigerator out
for cleaning)
Figure 2
6 ft (1.8 Meters) braided flexible
stainless steel water line from
household water supply
Check with your local building authority for recommendations
on water lines and associated materials prior to installing your
new refrigerator. Depending on your local/state building codes,
Viking Range, LLC recommends for homes with existing valves
its water line kit 054414-000 (with a 6 ft. Stainless Steel Water
Line) and for homes without an existing valve, Viking Range, LLC
recommends its water line kit 054415-000 (with a 20 ft. Copper
Water Line with self-tapping saddle valve). Please refer to www.
vikingrange.com for more information.
NOTE
12
TruTouch Controls
An indicator light will be illuminated above most active features.
Touch the icon to activate the options below.
on off Press and hold for three seconds to turn off the cooling system to clean the
refrigerator. It also turns off the ice maker. The temperature displays will read
OFF.
default settings Resets all refrigerator settings such as temp, temp display and tones to their
factory default settings.
Setting cooling temperatures
Press the + or – indicator to adjust the temperature to the desired setting. The temperature display will begin to blink with the fi rst touch. The display will time out after 10 seconds and return
to the basic display.
energy saver Keep this switch set on energy saver (light on) for lowest energy usage. If
moisture appears on the cabinet between the doors, pressing this button will
turn the light off and enable an electric heater used to reduce moisture on the
cabinet between the doors.
temp mode Touch to toggle display from Fahrenheit to Celsius.
fast freeze Activates a faster rate for freezing food.
fast ice Increases the production of ice.
water fi lter Press and hold for three seconds to reset after fi lter change.
air fi lter Filter condition status is always displayed when door is open. Press and hold
for three seconds to reset after fi lter change.
mute sounds Tones emitted by each key press can be turned off based on user preference.
The sounds are muted when the red indicator is lit. Warning signals will stay
active.
IMPORTANT
Pressing the power on/off icon does not turn off power to your refrigerator. You must
unplug the power cord from the wall outlet.
Alarms
Door Ajar If the door has been left open for an extended period of time, an alarm will
sound and the door ajar indicator will display on the bottom display of the
control panel. The alarm is turned off by closing the door. The mute sounds
key will blink to prompt the reset of any active alarms. Press this key to reset
any system alarms.
High Temp In the event of a high temperature condition, the temperature display will blink
and display “HI”. After 20 minutes, the alarm will sound and the high temp
indicator will be red on the bottom of the control panel. The mute sounds
icon will illuminate until pressed, acknowledging the alarm, at which time the
highest temperature reached will be displayed and the refrigerator will resume
normal operation. In case the high temp alarm is not acknowledged at the fi rst
alarm sound time out, when the door is fi rst opened, the alarm sound will be
repeated.
Power Fail In the event of a power failure, the power fail alert will be displayed and the
temperature display will blink until the mute sounds icon is pressed, acknowledging the alarm. Other modes may be turned off until the alarm is acknowledged. The power fail alert is turned off and the refrigerator will resume
normal operation. The high temp alarm may also be illuminated until a safe
operating range temperature has been reached.
13
TruTouch Controls
Sabbath Mode
The Sabbath Mode is a feature that disables portions of the
refrigerator and its controls in accordance with observance
of the weekly Sabbath and religious holidays within the
Orthodox Jewish community.
Sabbath Mode is turned ON and OFF by pressing and
holding the freezer temp
indicators for fi ve seconds. The display shows “Sb” while in
Sabbath mode.
In the Sabbath Mode, the High Temp alarm is active for
health reasons. For example, if the door is left ajar the
High Temp alarm is activated. The refrigerator will function
normally once the door is closed, without any violation of the
Sabbath/Holidays. The High Temp alarm is permitted when
cabinet temperature is outside the safe zone for 20 minutes.
The alarm silences itself after 10 minutes while the High
Temp icon stays lit until the Sabbath mode is exited.
For further assistance, guidelines for proper usage and a
complete list of models with the Sabbath feature, please visit
the web at
http:\\www.star-k.org.
“-” and the refrigerator temp “+”
NOTE
If the Temperature Adjustable Cold Zone Drawer
is not turned off prior to putting the unit into Sabbath
Mode, it will continue to adjust itself to maintain the set
point even if the display does not illuminate to show that
it is still on.
NOTE
The recommended settings for a product installed in a
kitchen is 37˚F for the fresh food compartment and 0˚F
for the freezer.
IMPORTANT
If your product has food freezing in the fresh food
compartment, increase the temperature setting 1 or 2
degrees.
IMPORTANT
If you place food within 1 inch in front of the air ports,
there may be the chance of freezing food.
NOTE
While in Sabbath Mode, neither the lights nor the control
panel will work until Sabbath Mode is deactivated.
Refrigerator stays in Sabbath Mode after power failure
recovery. It must be deactivated with the buttons on the
control panel.
NOTE
During Sabbath Mode, the ice maker is turned off by main
control board.
Sabbath Mode and the Temperature Adjustable Cold
Zone Drawer
The Temperature Adjustable Cold Zone Drawer should be
turned off for the Sabbath/Holidays. Before putting the
refrigerator into the Sabbath mode, turn the Cold Zone
drawer off by pressing the drawer
display will show “OFF” and the drawer will turn off. Then
enter the Sabbath mode function on the main refrigerator
display. See the “TruTouch Sabbath Mode” section. When in
Sabbath mode, the display will not illuminate and the drawer
will remain off. The drawer can still be used as a non-temp
controlled drawer in this mode. When the refrigerator is taken
out of Sabbath mode, the Cold Zone drawer will have to be
turned back on.
on/off button. The
Air Port
14
Automatic Ice Maker
Ice maker operation & care
After the refrigerator is installed properly, the ice maker can
produce ice within 24 hours. It can completely fi ll an ice bin
in about three days.
When using the ice maker for the fi rst time and in order
for the ice maker to work properly, it is necessary to clear
air from water fi lter tubing. Once ice maker begins making
ice, allow the bucket to fi ll completely, then discard the fi rst
TWO FULL buckets of ice. It will take at least two days to
completely fi ll the bucket on regular ice making mode or 1
days on fast ice mode.
The ice maker produces approximately 2 to 2.5 lbs (0.9 to 1.1
kg) of ice every 24 hours depending on usage conditions.
The ice bin will hold approximately 7 lbs (3.2 kg) of ice.
IMPORTANT
Your ice maker is turned on at the factory so it can work as
soon as you install your refrigerator. If you cannot connect
a water supply, lift the ice maker’s wire signal arm to turn it
off. Otherwise, the ice maker’s fi ll valve may make a loud
chattering noise when it attempts to operate without water.
Turning the ice maker on and off
Ice production is controlled by lifting/lowering the ice maker’s
wire signal arm. To gain access to the ice maker, pull the
freezer drawer out. Lift the wire signal arm to turn the ice
maker OFF and lower the wire signal arm to turn it ON.
½
• The following sounds are normal when the ice maker
is operating:
- Motor running
- Ice dropping into ice bin
- Water valve opening or closing
- Running water
• Ice cubes stored too long may develop an odd fl avor.
Empty the ice bin as explained below.
Fast Ice Function
Your refrigerator is equipped with a Fast Ice Function, that
will, if activated at your user interface, allow an increase in ice
production. You do not need to deactivate it, if not needed,
your refrigerator will operate on normal conditions.
CAUTION
If the water supply to your refrigerator is softened,
be sure the softener is properly maintained.
Chemicals from a water softener can damage the ice
maker.
Cleaning the ice maker
Clean the ice maker and ice bin at regular intervals, especially
prior to vacation or moving.
1. Turn off the ice maker.
2. Remove the ice bin.
3. Empty and carefully clean the ice bin with mild
detergent. Do not use harsh or abrasive cleaners. Rinse
with clean water.
4. Allow the ice bin to dry completely before replacing in
the freezer.
5. Replace the ice bin. Turn the ice maker on.
Remove and empty the ice bin if:
• An extended power failure (one hour or longer) causes
ice cubes in the ice bin to melt and freeze together.
Remove the ice bin and shake to loosen the cubes or clean
as explained above.
Ice maker tips
• If your refrigerator is not connected to a water supply
or the water supply is turned off, turn off the ice maker
by lifting wire signal arm.
CAUTION
NEVER use an ice pick or similar sharp instrument to
break up the ice. This could damage the ice bin.
To loosen stuck ice, use warm water. Before
replacing the ice bin, make sure it is completely dry.
15
Storage Features
Shelf features
CAUTION
To avoid injury from breakage, handle tempered
glass shelves carefully.
NOTE
Features may vary according to model.
Your refrigerator includes glass shelves that are designed to
catch and hold accidental spills.
You can easily adjust shelf positions in the fresh food
compartments to suit your needs. The shelves have mounting
brackets that attach to slotted supports at the rear of each
compartment.
To change the position of a shelf:
1. Before adjusting a shelf, remove all food.
2. Lift the front edge up and pull the shelf out.
3. Replace by inserting the mounting bracket hooks into
the desired support slots.
4. Lower the shelf and lock into position.
Drawers
Your refrigerator includes a variety of storage drawers. These
drawers are located in fi xed positions at the bottom of the
fresh food compartment.
Crispers
Crisper drawers are designed for storing fruits, vegetables,
and other fresh produce.
Opening Crisper Drawer
Full Custom-DesignTM Shelf
or
Crisper humidity control
Crisper drawers include a sliding control for adjusting the
humidity inside the crisper. Leafy vegetables keep best when
stored with the Humidity Control set on Higher Humidity.
Fresh fruits keep best when stored with the Humidity
Control set on Lower Humidity.
Adjusting Crisper Humidity
16
Storage Features
T E M P E R A T U R E
A D J U S T A B L E
To remove the Crisper Drawer for cleaning:
1 Pull the drawer out until it stops.
2 Lift the front slightly and remove the drawer.
Removing Crisper
Drawer
Temperature Adjustable Cold Zone Drawer
TEMPERATURE
ADJUSTABLE
Special items rack
The innovative design of the special items rack allows you to
store four bottles of wine or soft drink bottles.
The Temperature Adjustable Cold Zone Drawer is designed to keep food items at a precise temperature whether cooler,
warmer, or the same as the fresh food section of the refrigerator. The thaw setting holds a temperature for thawing frozen
foods for 12 hours. At the end of that time, it then switches to the mixed items setting to store the thawed food.
To operate:
1. To turn on and off, press the drawer’s On/Off button. The
2. Press F/C if you prefer to display Fahrenheit “F, ” or
3. Press either the up or down scroll buttons to
4. Once an option is selected, the drawer will adjust and
5. When turned off, the Cold Zone drawer functions as a
6. The three favorite selections provide fl exibility to
7. The control buttons can be locked to prevent
numeric display will show a temperature between “28°F and
38°F” when on and “OFF” when off.
Celsius “C”.
illuminate the desired item.
maintain the temperature for the setting selected.
standard meat pan. The Cold Zone drawer is best used
for packaged food products. Leafy vegetables and
unpackaged fruits are best kept in one of the crisper
drawers.
set and store personal temperature selections. The
temperature is adjusted up by pressing the + or –
buttons. The drawer will store the selected temperature
setting until it is changed.
accidental changes by pressing the control lock button
for three seconds. Deactivate by pressing for three
seconds again.
Opening the Drawer
17
Storage Features
IMPORTANT
DO NOT clean the display area of the Custom TempTM
Drawer with abrasive or caustic cleaners. Wipe clean with a
moist sponge.
CAUTION
The Temperature Adjustable Cold Zone Drawer and
cover can be removed for cleaning but the control
unit, attached to the right side of the fridge, cannot
be removed. Do not immerse the Cold Zone drawer
cover in water or put it in a dishwasher. Clean with a
damp cloth or sponge.
To remove the Temperature Adjustable Cold Zone
Drawer for cleaning:
1 Pull the drawer out until it stops.
2 Lift the front slightly and remove the drawer.
To change the position of an adjustable door bin:
1. Before adjusting a bin, remove all food.
2. Grip the bin fi rmly with both hands and lift it upward.
3. Remove the bin.
4. Place the bin just above desired position.
5. Lower the bin onto supports until locked in place.
Adjustable Door Bin
Tilt can bins
The can bins allow you to effi ciently and securely store up to
eight 12-ounce canned beverages.
Removing the Drawer
NOTE
When the refrigerator is turned off by pressing the main
TruTouch Conotrol on/off button, the Temperature
Adjustable Cold Zone drawer will also be turned off. When
the refrigerator is turned back on, the Cold Zone drawer
will resume operations at the temp setting that was set
before the refrigerator was turned off.
Doors
Storage bins
The doors to your fresh food compartment use a system of
modular storage bins. All of these bins are removable for
easy cleaning. Some of them have fi xed positions, while
others can be adjusted to your needs.
Door bins are ideal for storing jars, bottles, cans, and
large drink containers. They also enable quick selection of
frequently used items.
Tilt Can Bin
Covered Door Bin
Use the covered door bin, at the top of the fresh food
compartment door, for short-term storage of cheese, spreads,
or butter. The covered door bin is designed to be warmer than
the open area and includes a lift-up cover that may be locked
and a dairy divider.
Covered Door Bin
18
Storage Features
Freezer Features
Clip
Stabilizer
Bar
Freezer Baskets
To Remove Upper Freezer Basket
1. Find the side where the basket frame is aligned to the
clip opening. The basket frame should be aligned to
both front and rear clips on the same side (either left or
right side).
2. If the basket frame is not aligned to the left or right side, push
the basket sideways (to either side) until it is aligned.
3. By grabbing the basket wire frame close to the frontal
clip, pull up to take the basket frame out.
4. Grab the basket frame close to the rear clip and pull up
until it comes out of the clip.
5. Once one side of the basket is off the clips or retainers,
slide the basket sideways until the other side of the frame
is aligned with the clip openings on the opposite side of
the freezer.
6. In the same way, pull up the basket frame from the
frontal and rear clips until it is out of the clips.
7. Remove the basket.
Pull to Remove
Replacing Lower Freezer Basket Instructions
1. Place freezer basket back inside the freezer drawer.
2. Replace clips by sliding them back into the slots.
Push to Replace
Dividers Removal
Lift up on the front of the upper divider and pull out.
Upper Basket
Divider
Retainers
Reverse the steps to reinstall the basket.
NOTE
If basket is not resting on stabilizer bar retainer clips, the
drawer will not close properly.
Removing Lower Freezer Basket Instructions
1.. Locate the basket clips in the rear corners of the basket
and pull them out to remove.
2. Open fresh food doors completely.
3. Lift the basket up and remove.
Location of
basket clip.
One each side.
Stabilizer
Bar
Squeeze handle and lift up in the center of the divider to
move it side-to-side. (The divider cannot be removed.)
Lower Basket
Divider
Tilt Wire Shelf
The freezer tilt wire shelf (located on the inside of the freezer
drawer) is not designed to be removed.
19
Storing Food and Saving Energy
Ideas for storing foods
Fresh food storage
• Keep the fresh food compartment between 34°F and
40°F with an optimum temperature of 37°F.
• Avoid overcrowding the refrigerator shelves, which
reduces air circulation and causes uneven cooling.
Fruits and vegetables
• Store fruits and vegetables in crisper drawers, where
trapped moisture helps preserve food quality for
longer time periods.
• Wash items and remove excess water.
• Wrap any items that have strong odors or high
moisture content.
Meat
• Wrap raw meat and poultry separately and securely
to prevent leaks and contamination of other foods or
surfaces.
• Use the Temperature Adjustable Cold Zone drawer
and set to meat/poultry setting for short-term storage.
Any meat to be kept longer than two days should be
frozen.
Frozen food storage
• Keep the freezer compartment at 0°F or lower.
• A freezer operates most effi ciently when it is at least
full.
Packaging foods for freezing
• To minimize food dehydration and quality
deterioration, use aluminum foil, freezer wrap, freezer
bags, or airtight containers. Force as much air out
of the packages as possible and seal them tightly.
Trapped air can cause food to dry out, change color,
and develop an off-fl avor (freezer burn).
• Wrap fresh meats and poultry with suitable freezer
wrap prior to freezing.
• Do not refreeze meat that has completely thawed.
Ideas for saving energy
Installation
• Locate the refrigerator in the coolest part of the room,
out of direct sunlight, and away from heating ducts or
registers.
• Do not place the refrigerator next to heat-producing
appliances such as a range, oven, or dishwasher. If
this is not possible, a section of cabinetry or an added
layer of insulation between the two appliances will
help the refrigerator operate more effi ciently.
• Level the refrigerator so that the doors close tightly.
Temperature settings
• Refer to the “Controls” section for procedures on
temperature settings.
Food storage
• Avoid overcrowding the refrigerator or blocking cold
air vents. Doing so causes the refrigerator to run
longer and use more energy.
• Cover foods and wipe containers dry before placing
them in the refrigerator. This cuts down on moisture
build-up inside the unit.
• Organize the refrigerator to reduce door openings.
Remove as many items as needed at one time and
close the door as soon as possible.
⅔
• Do not place a hot container directly on a cold shelf.
Remember, such an extreme temperature change may
damage the glass.
Loading the freezer
• Prior to grocery shopping, activate “fast freeze”
so that on your return you can ensure your newly
purchased food designated for the freezer will be
preserved as quickly as possible.
• Activating “fast freeze” also will help your freezer
more effi ciently maintain the selected temperature
after placing new purchases with pre-existing frozen
foods.
• Avoid adding too much warm food to the freezer at
one time. This overloads the freezer, slows the rate
of freezing, and can raise the temperature of frozen
foods.
• Leave a space between packages, so cold air can
circulate freely, allowing food to freeze as quickly as
possible.
20
Normal Operating Sounds
Understanding the sounds you
may hear
Your new, high-effi ciency refrigerator may introduce
unfamiliar sounds. These sounds normally indicate your
refrigerator is operating correctly. Some surfaces on fl oors,
walls, and kitchen cabinets may make these sounds more
noticeable.
Energy effi cient foam in your refrigerator is not a sound
insulator.
NOTE
The following is a list of major components in your
refrigerator and the sounds they can cause:
A Evaporator Refrigerant through the evaporator may
create a boiling or gurgling sound.
B Evaporator fan You may hear air being forced through
the refrigerator by the evaporator fan.
C Defrost heater During defrost cycles, water dripping
onto the defrost heater may cause a hissing or sizzling
sound. After defrosting, a popping sound may occur.
D Automatic ice maker When ice has been produced,
you will hear ice cubes falling into the ice bin. Ice maker
fan, water valve activation, and refrigerant gas fl uid may
create sounds from its operation.
E Electronic control & automatic defrost control These
parts can produce a snapping or clicking sound when
turning the cooling system on and off.
F Condenser fan You may hear air being forced through
the condenser.
G Compressor Modern, high-effi ciency compressors run
much faster than older models. The compressor may
have a high-pitched hum or pulsating sound.
NOTE
During automatic defrost cycle, a red glow in the back wall
vents of your freezer compartment is normal.
H Water valve Makes a buzzing sound each time it opens
to fi ll the ice maker.
I Drain pan (not removable) You may hear water dripping
into the drain pan during the defrost cycle.
J Condenser May create minimal sounds from forced air.
K Motorized Temperature Adjustable Cold Zone drawer
M Motorized damper May produce a light humming
during operation.
N Temperature Adjustable Cold Zone drawer fan Turns off
when door opens or the Cold Zone drawer is turned off.
21
Changing The Water and Air Filters
Your refrigerator is equipped with separate water and air
fi ltering systems. The water fi lter system fi lters all the water
used to produce ice. The air fi lter removes odors and
impurities from the refrigerator compartment.
About your advanced water fi lter
The ProChill fi lter system is tested and
certifi ed by NSF International to NSF/ANSI
Standards 42, 53 and 401 for the reduction
of claims specifi ed on the performance data
sheet.
Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or
after the system. Systems certifi ed for cyst reduction may
be used on disinfected waters that may contain fi lterable
cysts.
• Rated Capacity - 125 gallons/473 liters
• Rated service fl ow - .65 gallons per minute
• Maximum Rated Pressure - 100 pounds per square
inch
• Recommended Minimum Operating Pressure: 30
pounds per square inch
• Operating Temp.: Min. 33°F, Max. 100°F
NOTE
When ordering your replacement fi lter, please reorder the
same fi lter type that is currently in your refrigerator.
Water fi lter
The water fi lter is located at the top right side of the fresh
food compartment.
To replace your water fi lter
1 . Turn Off the ice maker power switch.
2. Remove the old fi lter by rotating it counter-clockwise (to
the left) 90 degrees to release it.
3. Slide the old fi lter cartridge straight out of the housing
and discard it.
Filter Cartridge
4. Unpackage the new fi lter cartridge. Slide it into the
fi lter housing as far as it will go with the grip end
horizontal.
5. Push lightly inward on the fi lter while rotating it
clockwise (to the right). The fi lter will then pull itself
inward as it is rotated. Rotate the fi lter 90 degrees until
it stops and the grip end is vertical. You may be able to
feel a very light click as the fi lter locks into place.
6. Press a drinking glass against the water dispenser
while checking for any leaks at the fi lter housing. Any
spurts and sputters that occur as the system purges
air out of the dispenser system are normal.
7. Continue dispensing water for 3-4 minutes or until 1.5
gallons of water has fl owed through the system. You
will likely need to empty and refi ll your glass several
times.
8. Turn On the ice maker.
9. Press and hold the Water Filter reset button on the control
panel for three seconds. When the display changes from Red
to Green, the status has been reset.
Replacing your ProChill water fi lter
In general, you should change the water fi lter every six
months to ensure the highest possible water quality. The
Water Filter Status light on the Touch Panel prompts you
to replace the fi lter after a standard amount of water (125
gallons/473 liters) has fl owed through the system.
If your refrigerator has not been used for a period of time
(during moving for example), change the fi lter before
reinstalling the refrigerator.
It is not necessary to turn the water supply off to change
the fi lter. Be ready to wipe up any small amounts of water
released during the fi lter replacement.
22
Changing The Water and Air Filters
Air fi lter
The air fi lter is located under the utility bin.
Replacing your TruAir air fi lter
To ensure optimal fi ltering of refrigerator odors, you should
change the air fi lter every six months (the fi lter status light
on the Touch Panel prompts you to replace the fi lter after six
months).
1. Open the air fi lter door.
2. Remove the old fi lter and discard it.
3. Unpack the new fi lter and slide it into the housing.
4. To close the air fi lter door, push the top and bottom to
lock the door closed.
5. Press and hold the Air Filter Reset button on the control
panel for three seconds. When the display changes from
“Replace” to “Good,” the status has been reset.
6. The Air Filter Reset will turn itself off after a few
seconds.
Ordering replacement fi lters
Order new fi lters by calling 888-845-4641, online at www.
vikingrange.com in the US or brigade.ca in Canada, or
through the dealer where you bought your refrigerator. You
may want to consider ordering extra fi lters when you fi rst
install your refrigerator.
Water Filter Replacement Cartridge #RWFVRF1
Air Filter Replacement Cartridge #RAFVRF
23
Care and Cleaning
Protecting your investment
Keeping your refrigerator clean maintains its appearance and prevents odor build-up. Wipe up any spills immediately and
clean the freezer and fresh food compartments at least twice a year.
NOTE
Do not use abrasive cleaners such as window sprays, scouring cleansers, fl ammable fl uids, cleaning waxes, concentrated
detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior doors, gaskets, or cabinet liners.
Do not use paper towels, scouring pads, or other abrasive cleaning materials.
• Never use metallic scouring pads, brushes, abrasive cleaners, or strong alkaline solutions on any surface.
• Never use CHLORIDE or cleaners with bleach to clean stainless steel.
• Do not wash any removable parts in a dishwasher.
• Always unplug the electrical power cord from the wall outlet before cleaning.
NOTE
If you set your temperature controls to turn off cooling, power to lights and other electrical components will continue until
you unplug the power cord from the wall outlet.
• Remove adhesive labels by hand. Do not use razor blades or other sharp instruments which can scratch the appliance
surface.
• Do not remove the serial plate. Removal of your serial plate voids your warranty.
• Before moving your refrigerator, raise the anti-tip brackets so the rollers will work correctly. This will prevent the fl oor
from being damaged.
CAUTION
• Pull the refrigerator straight out to move it. Shifting it from side to side may damage fl ooring. Be careful
not to move the refrigerator beyond the plumbing connections.
• Damp objects stick to cold metal surfaces. Do not touch refrigerated surfaces with wet or damp hands.
IMPORTANT
If you store or move your refrigerator in freezing temperatures, be sure to completely drain the water supply system.
Failure to do so could result in water leaks when the refrigerator is put back into service. Contact a service representative to
perform this operation.
Refer to the guide on the next page for details on caring and cleaning specifi c areas of your refrigerator.
24
Care and Cleaning
Care and cleaning tips
Part Cleaning Agents Tips and Precautions
Interior &
Door Liners
Door Gaskets Soap and water Wipe gaskets with a clean soft cloth.
Soap and water
Baking soda and
water
Use two tablespoons of baking soda in one quart of warm water.
Be sure to wring excess water out of sponge or cloth before cleaning
around controls, LED lights or any electrical part.
Drawers &
Bins
Glass Shelves Soap and water
Toe Grille Soap and water
Exterior &
Handles
Exterior &
Handles
(Stainless
Steel Models
Only)
Soap and water Use a soft cloth to clean drawer runners and tracks.
Glass cleaner
Mild liquid sprays
Mild liquid sprays
Vacuum
Soap and water
Non abrasive glass
cleaner
Soap and water
Stainless steel
cleaners
Vacation and moving tips
Occasion Tips
Do not wash any removable items (bins, drawers, etc.) in dishwasher.
Allow glass to warm to room temperature before immersing in warm
water.
Remove toe grille (see Installation Instructions).
Vacuum both sides and wipe with sudsy cloth or sponge. Rinse and dry.
Do not use commercial household cleaners containing ammonia, bleach
or alcohol to clean handles.
Use a soft cloth to clean smooth handles.
Do not use a dry cloth to clean smooth doors.
Never use CHLORIDE or cleaners with bleach to clean stainless steel.
Clean stainless steel front and handles with non-abrasive soapy water and
a dishcloth. Rinse with clean water and a soft cloth.
Use a non-abrasive stainless steel
purchased at most home improvement or major department stores.
Always follow manufacturer’s instruction. Do not use household cleaners
containing ammonia or bleach.
NOTE: Always clean, wipe and dry with grain to prevent scratching.
Wash the rest of the cabinet with warm water and mild liquid detergent.
Rinse well and wipe dry with a clean soft cloth.
cleaner. These cleaners can be
Short Vacations Leave refrigerator operating during vacations of three weeks or less.
Use all perishable items from refrigerator compartment.
Turn automatic ice maker off and empty ice bucket, even if you will only be gone a few days.
Long Vacations Remove all food and ice if you will be gone one month or more.
Turn the cooling system off (see “Controls” section for location of On/Off button) and disconnect
power cord.
Turn water supply valve to closed position.
Clean interior thoroughly.
Leave doors open to prevent odors and mold build-up. Block doors open if necessary.
Moving Remove all food and ice.
If using a handcart, load from the side.
Adjust rollers all the way up to protect them during sliding or moving.
Pad cabinet to avoid scratching surface.
Replacing LED Lights
Both the freezer and fresh food compartments of your refrigerator include maintenance-free LED lights. To replace, contact
an authorized service technician or call Customer Service at 1-888-845-4641.
25
Solutions to Common Problems
Before you call...
If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand, you
can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following
table, this information includes concerns, potential causes, and common solutions.
Automatic Ice Maker
Concern Potential Cause Common Solution
Ice maker is not making
any ice.
Ice maker is not making
enough ice.
Freezer ice maker will not
stop making ice.
Ice cubes are freezing
together.
• Ice maker is turned off.
• Refrigerator is not connected to water line or
water valve is not open.
• The water supply line is kinked.
• The water fi lter is not seated properly.
• The water fi lter may be clogged with foreign
material.
• Saddle valve on cold water pipe is clogged
or restricted by foreign material.
• Ice maker is producing less ice than you
expect.
• The water fi lter may be clogged with foreign
material.
• The water supply line is kinked.
• Saddle valve on cold water pipe is clogged
or restricted by foreign material.
• Heavy traffi c, opening or closing of the
doors excessively.
• Freezer control is set too warm
• Water pressure is extremely low. Cut-off
and cut-on pressures are to low. (well
system only)
• Reverse osmosis sytem is in regenerative
phrase
• Ice maker wire signal arm is being held
down by some package in the freezer that
has fallen against the ice maker.
• Ice cubes are not being used frequently
enough.
• Ice cubes are hollow (shells of ice with
water inside). The hollow cubes break open
in the bin and leak their water onto existing
ice, which causes it to freeze together.
• Turn on ice maker by lowering the wire signal arm.
• Connect the unit to the household water supply and
ensure the supply valve is open.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Remove and re-install the water fi lter. Be sure to push
the fi lter fi rmly so that you hear it lock solidly into
position.
• If water dispenses slowly or not at all, or if the fi lter is
six months old or older, it should be replaced.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
• The ice maker will produce approximately 2 to 2.5
lbs (0.9 to 1.1 kg) of ice every 24 hours depending
on usage conditions.
• If the fi lter is six months old or older, it should be
replaced.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Turn off household water line valve. Remove
valve. Ensure that valve is not a self-piercing
saddle valve. Clean valve. Replace valve if
necessary.
• Press Fast Freeze to temporarily increase ice
production rate.
• Set freezer control to colder setting to improve
performance of the ice maker. ALlow 24 hours for
temperature to stabilize.
• Have someone turn up the cut-off and cut-on
pressure on the water pump system (well system
only)
• It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.
• Move the item and release wire signal arm. Remove
any ice cubes that may have frozen together over the
wire signal arm.
• Remove ice container and discard ice. The ice maker
will produce fresh supply. Ice should be used at least
twice weekly to keep the cubes separated.
• This generally occurs when the ice maker does not
get enough water. This is usually the result of a
clogged water fi lter. Replace the water fi lter.
Odors In Refrigerator
Concern Potential Cause Common Solution
Interior is dirty.
Odors
Interior needs to be cleaned.
Food with strong odors is stored in
refrigerator.
See Care & Cleaning Tips.
Cover food tightly. Air fi lter may need to be
changed more frequently if foods with strong odors
are routinely stored in refrigerator.
26
Solutions to Common Problems
Opening/Closing Of Doors/Drawers
Concern Potential Cause Common Solution
Door(s) will not close. Door was closed too hard, causing other door
Drawers are diffi cult to
move.
to open slightly
Refrigerator is not level. It rocks on the fl oor
when moved slightly.
An object has fallen from the baskets blocking
the door from closing.
Food is touching shelf on top of drawer.
Drawer is overloaded
Refrigerator Operations
Concern Potential Cause Common Solution
Compressor does not
run.
Freezer control is set to “OFF”
Refrigerator is in defrost cycle.
Plug at wall outlet is disconnected.
House fuse is blown or a tripped circuit breaker.
Power outage.
Close both doors gently
Ensure fl oor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping fl oor.
Check for ice or food items blocking drawer.
Keep less food in drawer.
Remove or redistribute food.
Set freezer control
This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
Ensure plug is tightly pushed into outlet.
Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
Check house lights. Call local Electric Company.
Refrigerator runs too
much or too long.
Digital temperature
displays are fl ashing.
Your variable speed compressor is designed to
run 100% of the time except during the defrost
cycle. At times it will run faster, such as after a
defrost cycle
Electronic control system has detected a
performance problem.
It is normal for the compressor to run continuously
except during defrost mode.
Call your local service representative, who can
interpret any messages or number codes fl ashing on
the digital displays.
Temperatures Are Too Cold
Concern Potential Cause Common Solution
Freezer temperature
too cold. Refrigerator
temperature is
satisfactory.
Refrigerator temperature
too cold. Freezer
temperature is satisfactory.
Food stored in drawers
freezes.
Food stored in
Temperature Adjustable
Cold Zone freezes
Fast Freeze function is activated.
Freezer control is set too cold.
Ice maker is on.
Fast Ice function is activated.
Refrigerator control is set too cold. Set refrigerator control to a warmer setting. Allow 24
Refrigerator control is set too cold. See solution above.
Temperature Adjustable Cold Zone control is
set too cold.
Deactivate Fast Freeze function.
Set freezer control to a warmer setting. Allow 24
hours for temperature to stabilize.
It is normal for the freezer compartment to over cool
while automatic ice maker is on.
Deactivate Fast Ice function.
hours for temperature to stabilize.
Adjust Temperature Adjustable Cold Zone control to a
warmer setting. Meat should be stored at a temperature
just below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the
moisture content of meat.
27
Solutions to Common Problems
Temperatures Are Too Warm
Concern Potential Cause Common Solution
Freezer/Refrigerator
temperature is too warm.
Freezer temperature is
too warm. Refrigerator
temperature is
satisfactory.
Refrigerator temperature
is too warm. Freezer
temperature is
satisfactory.
Temperature in the
Adjustable Cold Zone
Drawer is too warm
Water/Moisture/Frost Inside Refrigerator
Concern Potential Cause Common Solution
Moisture collects on
inside of refrigerator
walls.
Water collects on bottom
side of drawer cover.
Moisture collects in
bottom of drawer.
Moisture collects on
outside of refrigerator or
between doors.
Doors are opened too frequently or too long.
Door is slightly open.
Freezer control is set too warm. Set freezer control to a colder setting. Allow 24 hours
Refrigerator control is set too warm. Set refrigerator control to a colder setting. Allow 24
Temperature control is set too warm. Adjust temperature control to a colder setting.
Weather is hot and humid.
Door is slightly open.
Door is opened too often or too long.
Flipper Muillion
Vegetables contain and give off moisture. Moisture on the bottom side of the cover is not
Washed vegetables and fruit drain while in
the drawer.
Fruits and vegetables are kept past their
prime.
Weather is humid.
Door is slightly open, causing cold air from
inside refrigerator to meet warm air from
outside.
Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
See Concern section, Opening/Closing of Doors/
Drawers.
for temperature to stabilize.
hours for temperature to stabilize.
The rate of frost buildup and internal sweating
increases.
See Concern section, Opening/Closing of Doors/
Drawers.
Open door less often to allow internal temperature to
stabilize.
Adjust fl ipper mullion. (See page 8)
unusual.
Move humidity control (select models) to lower setting.
Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.
Routinely clean out old fruits and vegetables especially
if they begin to break down.
This is normal in humid weather. When humidity is
lower, the moisture should disappear.
See Concern section, Opening/Closing of Doors/
Drawers.
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