Viewsonic VX715-1 Service Bulletin 006

ViewSonic® Corporation

381 Brea Canyon Road •••• Walnut, CA 91789 •••• Tel: [phone] •••• Fax: [phone]

To : Authorized Service Providers
Model # : VX715-1

(VS10057)

Subject/Symptom: Service notification for firmware update to resolve Mac timing 832x864 @75Hz shift issue

in SOG mode.

Prepared By :

Tommy Jue

Purpose: Service notification for firmware update to resolve Mac timing 832x864 @75Hz shift issue in SOG

mode.

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

Software version 1.7 M-00001776

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

Service Bulletin

SB # VX715-1_SB_006

Issue Date:

Cut-in S/N: P21050500001
S/N Range:
Target Date:

Approved By :

February 8, 2005 ECO # : 5149-2

Eileen Nguyen

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

Implement new

software if

customer

complains of this

issue.

Repair

Code

G0A D5

Code

Please contact the Quality Assurance Department at [phone] for further information.

4.19: Form, Service Bulletin 10/30/2002

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