Viewsonic VX715-1 Service Bulletin 005

ViewSonic® Corporation

381 Brea Canyon Road •••• Walnut, CA 91789 •••• Tel: [phone] •••• Fax: [phone]

To : Authorized Service Providers Issue Date: January 20, 2005
Model # : VX715-1

(VS10057)

Subject/Symptom: Service notification for (1) updated carton box to add keyboard/mouse/sound box markers,

(2) addition of service instruction insert sheet for QSG, and (3) control keyboard update.

Prepared By :

Tommy Jue

Purpose: Service notification for (1) updated carton box to add keyboard/mouse/sound box markers, (2) addition

of service instruction insert sheet for QSG to explain how to properly handle and clean the LCD screen,
and (3) control keyboard update.

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

Carton box P-00001445

Control keyboard B-00001442

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

Service Instruction Insert

Page

Service Bulletin

SB # VX715-1_SB_005

ECO # :

Cut-in S/N:
S/N Range:
Target Date: See comments section

Approved By :

DC-00001443

Eileen Nguyen

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

Updated part, cut-

in P21044400001

Added part, cut-in

Updated part, cut-

in P21045200001

4841-1, 4987-1, 5040-1

P21045100001

Repair

Code

G0A D5

G0A D5

G0A D5

Code

Please contact the Quality Assurance Department at [phone] for further information.

4.19: Form, Service Bulletin 10/30/2002

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