IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS18864/VS19011
P/N: LS500W/LS500WH/LS550W/LS550WH
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
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Safety Precauons
Please read the following Safety Precauons before you start using the projector.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instrucons.
• Allow at least 20“ (50 cm) clearance around the projector to ensure proper
venlaon.
• Place the projector in a well-venlated area. Do not place anything on the
projector that prevents heat dissipaon.
• Do not place the projector on an uneven or unstable surface. The projector may
fall over, causing personal injury or projector malfuncon.
• Do not use if the projector is lted at an angle of more than 10° degrees le or
right, nor at an angle of more than 15° degrees forwards or backwards.
• Do not look straight at the projector lens during operaon. The intense light
beam may damage your eyes.
• Do not block the projecon lens with any objects when the projector is under
operaon as this could cause objects to become heated and deformed or even
cause a re.
• Do not aempt to disassemble the projector. There are dangerous high voltages
inside which may cause death if you should come into contact with live parts.
• When moving the projector, be careful not to drop or bump the projector on
anything.
• Do not place any heavy objects on the projector or connecon cables.
• Do not stand the projector on end vercally. Doing so may cause the projector to
fall over, causing personal injury or projector malfuncon.
• Avoid exposing the projector to direct sunlight or other sources of sustained
heat. Do not install near any heat sources such as radiators, heat registers,
stoves, or other devices (including ampliers) that may increase the temperature
of the projector to dangerous levels.
• Do not place liquids near or on the projector. Liquids spilled into the projector
may cause it to fail. If the projector does become wet, disconnect it from the
power supply and call your local service center to have the projector serviced.
• When the projector is under operaon, you may sense some heated air and odor
from its venlaon grill. It is a normal operaon and not a defect.
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• Do not aempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide and third blade are provided for your safety. If the plug does not t into
your outlet, obtain an adapter and do not aempt to force the plug into the
outlet.
• When connecng to a power outlet, DO NOT remove the grounding prong.
Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched, parcularly at the
plug, and at the point where it emerges from the projector.
• In some countries, the voltage is NOT stable. This projector is designed to
operate safely within a voltage between 100 to 240 volts AC, but could fail if
power cuts or surges of ±10 volts occur. In areas where voltage may uctuate
or cut out, it is recommended that you connect your projector through a power
stabilizer, surge protector, or uninterruptable power supply (UPS).
• If smoke, an abnormal noise, or a strange odor is present, immediately switch
the projector o and call your dealer or ViewSonic®. It is dangerous to connue
using the projector.
• Use only aachments/accessories specied by the manufacturer.
• Disconnect the power cord from the AC outlet if the projector is not being used
for a long period of me.
• Refer all servicing to qualied service personnel.
CAUTION: Possibly hazardous opcal radiaon is emied from this product. As
with any bright light source, do not stare into the beam, RG2 IEC 624715:2015
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Safety Precauons - Ceiling Mounng
Please read the following Safety Precauons before you start using the projector.
If you intend to mount the projector on the ceiling, we strongly recommend that
you use a proper ng projector ceiling mount kit and that you ensure it is securely
and safely installed.
If you use an inappropriate projector ceiling mount kit, there is a safety risk that the
projector may fall from the ceiling due to an improper aachment through the use
of the wrong gauge or length screws.
You can purchase a projector ceiling mount kit from the place you purchased your
projector. We recommend that you also purchase a separate security cable and
aach it securely to both the an-the lock slot on the projector and the base of
the ceiling mount bracket. This will perform the secondary role of restraining the
projector should its aachment to the mounng bracket become loose.
NOTE: It is recommended that if you intend to permanently install the projector,
please physically test the projection size and distance using the actual
projector in situ before you permanently install it.
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Mounting the Projector
LS550W / LS550WH
LS500W / LS500WH
NOTE: If you buy a third-party mount, please use the correct screw size. Screw size
can vary depending on the thickness of the mounting plate.
1. To ensure the most secure installation, please use a ViewSonic® wall or ceiling
mount.
2. Ensure the screws used to attach a mount to the projector meet the following
specifications:
• Screw type: M4 x 8
• Maximum Screw length: 8 mm
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NOTE:
• Avoid installing the projector near a heat source.
• Keep at least a 10 cm gap between the ceiling and the bottom of the
projector.
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Preventing Unauthorized Use
The projector has several built-in security features to prevent theft, access, or
accidental setting changes.
Using the Security Slot
To help prevent the projector from being stolen, use a security slot locking device
to secure the projector to a fixed object.
Below is an example of setting up a security slot locking device:
NOTE: The security slot can also be used as a safety anchor if the projector is
mounted to the ceiling.
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Using the Password Function
To help prevent unauthorized access or use, the projector offers a password
security option. The password can be set through the On-Screen Display (OSD)
Menu.
NOTE: Make note of your password, and keep it in a safe place.
Setting a Password
1. Press Menu to open the OSD Menu and go to: SYSTEM > Security Settings and
press Enter.
2. Highlight Power On Lock and select
On by pressing / .
3. As pictured to the right, the four
arrow keys (, , , ) represent
4 digits (1, 2, 3, 4). Press the arrow
keys to enter a six digit password.
5. Confirm the new password by re-entering the new password. Once the password
is set, the OSD Menu will return to the Security Settings page.
6. Press Exit to leave the OSD Menu.
NOTE: Once set, the correct password must be entered every time the projector is
started.
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Changing the Password
1. Press Menu to open the OSD Menu and go to: SYSTEM > Security Settings >
Change Password.
2. Press Enter, the message, ‘INPUT CURRENT PASSWORD’ will appear.
3. Enter the old password.
If the password is correct, the message, ‘INPUT NEW PASSWORD’ will
appear.
If the password is incorrect, a password error message will appear for 5
seconds followed by the message, ‘INPUT CURRENT PASSWORD’. You can
try again or press Exit to cancel.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
6. To leave the OSD Menu, press Exit.
NOTE: The digits being input will display as asterisks(*).
Disabling the Password Function
1. Press Menu to open the OSD Menu and go to: SYSTEM > Security Settings >
Power On Lock.
2. Press / to select Off.
3. The message, “Input Password” will appear. Enter the current password.
If the password is correct, the OSD Menu returns to the Password page with
“Off” shown in the row of Power On Lock.
If the password is incorrect, a password error message will appear for 5
seconds followed by the message, ‘INPUT CURRENT PASSWORD’. You can
try again or press Exit to cancel.
NOTE: Please keep the old password, as you will need it to reactivate the password
function.
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Forgetting the Password
If the password function is activated, you will
be asked to enter the six-digit password every
time you turn on the projector. If you enter the
wrong password, the password error message,
as pictured to the right, will appear for 5
seconds, and the message ‘INPUT PASSWORD’
follows.
You can retry or if you do not remember, you can use the “Password Recall
Procedure”.
NOTE: If you enter an incorrect password 5 times in succession, the projector will
automatically shut down for a short time.
Password Recall Procedure
1. When the message ‘INPUT CURRENT
PASSWORD’ appears, press and hold
Auto Sync for 3 seconds. The projector will
display a coded number on the screen.
2. Write down the number and turn off your
projector.
3. Seek help from the local service center to
decode the number. You may be required to
provide proof of purchase documentation to
verify that you are an authorized user of the
projector.
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Locking the Control Keys
With the control keys on the projector locked, you can prevent your settings from
being changed accidentally (by children, for example).
NOTE: When the Panel Key Lock is On, no control keys on the projector will operate
except Power.
1. Press Menu to open the OSD Menu and go to: SYSTEM > Panel Key Lock.
2. Press / to select On.
3. Select Yes and press Enter to confirm.
4. To release panel key lock, press and hold on the projector for 3 seconds.
NOTE: You can also use the remote control to enter the SYSTEM > Panel Key Lock
menu and select Off.
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Making Connections
AUDIO IN
AUDIO OUT
HDMI
This section guides you on how to connect the projector with other equipment.
Connecting to Power
1. Connect the power cord to the AC IN jack at the rear of the projector.
2. Plug the power cord into a power outlet.
NOTE: When installing the projector, incorporate a readily accessible disconnect
device in the xed wiring, or connect the power plug to an easily accessible
outlet near the unit. If a fault should occur during operaon of the projector,
use the disconnect device to switch o the power supply, or disconnect the
power plug.
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