important information on installing and using your
product in a safe manner, as well as registering your
product for future service. Warranty information
contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also
found on our web site at http://www.viewsonic.com in
English, or in specic languages using the Regional
selection box in the upper right corner of our website.
“Antes de operar su equipo lea cuidadosamente las
instrucciones en este manual”
- User Guide
®
- Guide de l’utilisateur
- Bedienungsanleitung
- Guía del usuario
- Guida dell’utente
- Guia do usuário
- Kullanιcι kιlavuzu
- Gebruikshandleiding
- 使用手冊 (繁體)
- 使用手册 (简体)
- 사용자 안내서
- ユーザーガイド
-
ﻢﺪﺨﺘﺴﻤﻠﺍ ﻞﻴﻠﺪ
Model No. : VS13783
Compliance Information
FCC Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
For Canada
• This Class B digital apparatus complies with Canadian ICES-003.
• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive
2006/95/EC.
Following information is only for EU-member states:
The mark is in compliance with the Waste Electrical and Electronic Equipment Directive
2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment including any spent
or discarded batteries or accumulators as unsorted municipal waste, but use the return
and collection systems available.
If the batteries, accumulators and button cells included with this equipment, display the
chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content
of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004%
Lead.
ViewSoniciDVP5
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this unit near water.
6. Clean with a soft, dry cloth.
7. Do not block any ventilation openings. Install the unit in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices
(including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade and the third prong are provided for your safety. If the
provided plug does not t into your outlet, consult an electrician for replacement of the obsolete
outlet.
rotect the power cord from being walked on or pinched particularly at plugs. Convenience
10. P
receptacles and the point where they exit from the unit. Be sure that the power outlet is located
near the unit so that it is easily accessible.
11. Only use attachments/accessories specied by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specied by the manufacturer,
or sold with the unit. When a cart is used, use caution when moving the cart/unit
combination to avoid injury from tipping over.
13. Unplug this unit when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the unit has been
damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled
onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not
operate normally or has been dropped.
ViewSoniciiDVP5
Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown
below:
Substance
Lead (Pb)0.1%< 0.1%
Mercury (Hg)0.1%< 0.1%
Cadmium (Cd)0.01%< 0.01%
Hexavalent Chromium (Cr6+)0.1%< 0.1%
Po ly br om in at ed bi phen yls
(PBB)
Polybrominated diphenyl ethers
(PBDE)
Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:
1. Mercury in compact uorescent lamps not exceeding 5 mg per lamp and in other lamps not
specically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, uorescent tubes, and electronic
ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more
lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.
ViewSonic Corporation.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from furnishing this
material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose
without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic®
Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may
mail or fax to ViewSonic.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
Product disposal at end of product life
The lamp in this product contains mercury which can be dangerous to you and the environment.
Please use care and dispose of in accordance with local, state or federal laws.
ViewSonic respects the environment and is committed to working and living green. Thank you for
being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
The Power LED is lighting orange when projector is charged.
The Power LED is lighting green when connected with AC power adapter in standby
mode or the battery is fully charged.
Charging the battery
1
Connect one end of the supplied AC adapter to the USB
port of the projector and the other end to a wall outlet.
OR
Connect one end of the supplied USB cable to the USB
port of the projector and the other end to a powered PC.
Make sure the projector is powered off.
2
The charging LED turns orange and the charging starts.
3
When interrupted the LED went off.
Charging statusCharging time
Powered OFF, charged by AC adapteraround 4 hours
Powered OFF, charged by USBaround 7 hours
Powered ON and connecting with AC adapter no charging
Powered ON and connecting with USBno charging
ViewSonic3DVP5
Inserting a memory card (optional)
1
Open the Micro SD card cover.
2
Gently push the card as indicated (golden-ngers facing
upwards) until the card reaches the end of the slot.
3
When the card is inserted successfully, the icon (
appear on screen. To remove the card, push the card to
release it and then pull it out gently.
4
Put the cover back.
) will
Turning on/off your projector
Slide the Power switch to “ON” position to turn on the projector.
To turn off the projector, slide the Power switch to “OFF” position.
Setting language
1
Power on the projector.
2
Press the MENU button to enter the Setting screen.
3
Use the Up/Down button to select the Language item, and then Press the OK
button to conrm.
4
Use the Up/Down button to select a language.
5
When done, press the OK button to conrm the setting.
ViewSonic4DVP5
Button Operation
How to Action
Bring up the menuPress the MENU button.
Move the highlight barPress the Up/Down/Left/Right button.
Enter sub-menu/Conrm an itemPress the OK button.
Exit menu/Go back to upper menuPress the Return button (when in sub-menu).
Reading LCD indicators
00:03:12
Video resolutionInternal memory/SD card inserted
1
Picture resolutionBattery life
LED lightZoom ratio indicator
Recording time
ViewSonic5DVP5
Basic Operations
Recording a video clip
1
Use the Up/Down buttons to zoom in or zoom out.
2
Press the Record (
3
Press the Record (
4
While recording, press the OK/Quick Playback (
recording, and press the ( ) button again to resume recording.
Video recording will be stopped after 25 minutes due to power saving setting. If you want
to continue recording, press the “Record” button again.
For better image quality, you may add extra light when the lighting is insufcient during
recording video clips. Please press the Right button to turn on the LED light.
OptionIconDescription
On
) button to start recording.
) button again to stop recording.
) button to pause
Enable LED light.
Off
Disable LED light.
Taking a still picture
1
Use the Up/Down buttons to zoom in or zoom out.
2
Press the Shutter (
For better image quality, you may add extra light when the lighting is insufcient during
taking pictures. Please press the Right button to turn on the LED light.
OptionIconDescription
On
Off
ViewSonic6DVP5
) button to take a picture.
Enable LED light.
Disable LED light.
Projecting les
1
Press the OK/Quick Playback (
2
Use the Up/Down buttons to select target folder.
3
When selecting one le, press the OK button to play it.
4
Press the Projection button (
mode; is lighting white in standby mode.)
• There are two ways to view the les.
OK/Quick Playback buttonLeft button
) button or the Left button.
) to project. ( is lighting blue in working
Video
DCIM
Picture
0001/0001
100MEDIA
100MEDIA
100MEDIA
PICT0010.JPG
0001/0001
0005/0012
DCIM
100MEDIA
100MEDIA
CLIP0007.MP4
PICT0005.JPG
CLIP0008.MP4
PICT0007.JPG
PICT0010.JPG
PICT0011.JPG
0001/0001
0005/0012
00:00:07
1MB
00:05:12
611KB
809KB
486KB
ViewSonic7DVP5
During Playback
• Playing Video
1
Press Left/Right button to move to previous/next le.
Long press Left/Right button to fast forward and fast rewind.
2
Use Up/Down button to control volume.
3
Press the OK button to pause the video (OK again for continue). The following
status information will pop up.
IconItemDescription
Fast
Rewind
Pause
Press Left button: scroll the les up.
Long press Left button: fast rewind.
This is a button to pause a Video le during playback.
Play
Fast
Forward
This is a button to play a selected Video le.
Press Right button: scroll the les down.
Long press Right button: fast forward.
• Playing Photo
1
Use the Up/Down button to select target folder or a photo displayed in preview
mode.
2
After a photo is selected, press the OK button to display full size of this photo.
3
Use the Left/Right button to display previous or next photo.
ItemDescription
Zoom in/outPush the Up/Down button.
Lock/Release zoom ratioWhen the zoom ratio is greater than 1.0x, press the OK button.
Browse the enlarged
picture
When the zoom ratio is locked, use the Joystick to browse the picture.
ViewSonic8DVP5
• Menu items in Playback mode
When playback video or photo les, press Menu ( ) button to set up the following features.
Pressing menu button to bring up and close the menu screen.
ItemDescription
DeleteDelete the les.
Repeat
Slide show speedSet the Slide show speed at 3, 5, or 8 seconds.
Repeat playing les in the folder. There are four options: Off, Single, All,
and Random.
Icon
When giving a presentation using PowerPoint/PDF documents, please save the PPT/
PDF le into .jpeg format.
Enable/Disable OSD icons to display on the screen.
Adjust the Focus
Adjust the Focus by using the Focus switch to get a sharper
and clear picture.
ViewSonic9DVP5
Adjusting the Projected Image
Projection Distance
(A)
(cm)(inch)(cm)(inch)(cm)(inch)(cm)(inch)
19.07.512.24.89.13.615.26.0
38.11524.49.618.37.230.512.0
63.52540.616.030.512.050.820.0
101.339.965.025.648.819.281.332.0
133.052.485.333.664.025.2106.742.0
158.562.4101.640.076.230.3127.050.0
190.274.9121.948.091.436.0152.460.0
206.681.1132.152.099.139.0165.165.4
Screen size - Width
(B)
Screen Size - Height
(C)
Screen Diagonal
(D)
ViewSonic10DVP5
Playing les in other devices
Connecting the projector with your media players
Before connecting your media player to projector, you need to have media player dedicated composite AV-out cable and projector AV cable ready.
Projector AV cable
(red)
(white)
AV OUT
1
Connect Composite AV-out cable to media player.
2
Connect both AV cables (yellow to yellow, white to white and red to red).
White might be black on some Media players or cables.
Please make sure that your media player is enabled with AV-out function.
<AV cable>
(yellow)
Connecting the projector to your mobile media devices
1
Connect the other end of the projector cable to the AV jack of Projector.
2
Now you can project photos and videos from your mobile devices. You also can
control the volume from control panel (Up/Down button).
Composite AV-out
cable
(red)
(white)
(yellow)
Video/Music Player
DVD Player/
SAT-Receiver
Portable Media
Player
Game console
Mobile Phone
Digital camcorder/
<AV cable> (optional)
camera
Portable Media Player
ViewSonic11DVP5
Connecting the projector with HDTV (optional)
TV
HDMI OutHDMI In
HDMI cable (Optional)
1
Turn on your HDTV.
2
Connect the HDMI-in connector (the bigger end) of the HDMI cable to the HDTV.
3
Turn on the camcorder.
4
Connect the other end of the HDMI cable to your camcorder.
5
Switch the HDTV to “HDMI input” mode.
ViewSonic12DVP5
Advanced Operations
Menu Setting items
ItemOptionDescription
QVGASet the video resolution to QVGA (320x240 pixels).
Video
Resolution
Picture
Resolution
Select Card
Beep
Icon
Clock -
Language
Keypad
Sensitivity
Display Auto Off
Frequency
Format
Default
VGASet the video resolution to VGA (640x480 pixels).
DVDSet the video resolution to DVD (720x480 pixels).
HD(720P)Set the video resolution to HD 720P (1280x720 pixels).
3MSet the picture resolution to 3 mega pixels.
5MSet the picture resolution to 5 mega pixels.
8MSet the picture resolution to 8 mega pixels.
Internal
memory/ Micro
SD card
On/Off
-2 ~ +2Set the sensitivity of the touch-pad.
On/OffEnable/Disable the LCD monitor display for power-saving purpose.
Select the storage devices between internal memory and Micro SD card.
Off
Disable beep sound.
On
Enable beep sound.
Enable/Disable OSD icons to display on the screen.
Set date and time.
-
Let you select the language used for OSD.
50Hz
60Hz
Set frequency to 50Hz.
Set frequency to 60Hz.
No
Cancel action.
Format the storage medium. Note that all les stored in the medium
Yes
will be gone.
No
Cancel action.
Restore factory defaults. Note that your current settings will be
Yes
overridden.
ViewSonic13DVP5
File management with a PC
For select model only. Please refer to the package printing for detailed
specication.
Follow the procedures below to manage les in either built-in memory or memory
card by using a PC or Notebook.
1
Make sure the projector is powered off.
2
Connect one end of the bundled USB cable to the USB port of the projector and
the other end to a powered PC.
3
Please switch on the projector and wait until the picture below appears on the
projection screen. Press OK to enter Disk mode.
Disk
USB Projection
4
Two removable disks will appear in “My Computer”.
Disk NameDescription
Removable Diskfor storing your recordings.
DV Projector
PC can only recognize one storage medium each time (If the projector with SD Card
inside, the computer will detect the SD Card. If you want to detect the internal memory,
you have to remove the SD Card.)
Do not switch the storage medium during operation.
When connecting the projector to PC USB port without turning on the projector, the PC
starts charging the battery inside the projector. To read the les in the memory, press
the Power button.
for storing AMC, E-manual and USB Driver
ViewSonic14DVP5
How to download YouTube video for projection
During installing ArcSoft Media Converter (AMC), you are recommended to install ArcSoft
Video Downloader as well. It will bring you more convenience to download the videos from the
Internet and convert them as mp4 format to be played back in your projector. Then you can
share them with your family and friends.
• How to use ArcSoft Video Downloader
1
Complete the ArcSoft Video Downloader installation.
2
Run Internet Explorer 6 or above.
3
Launch your favorite webpage and then move your cursor to the video clip.
4
Click the “download” button on the top left corner of the window.
5
This video le will be downloaded into AMC automatically. Please specify the le destination
and press Start to make le conversion.
6
The converted video will be as into the assigned directory as mp4 format.
AC power adapter (5V/2A) or embedded rechargeable battery
2100mAH
Working mode: 5 W
Standby mode (Projector light off): 3.5W
ViewSonic23DVP5
Item Description
Dimension (LxWxH)125 x 62 x 24 mm
Package Content
Optional Accessory
AV cable (RCA female to mini jack), USB cable, AC power adapter,
Quick Guide, Remote controller, AV cable (mini jack to mini jack,
CD (User Manual))
iPod cable, AV cable (RCA male to mini jack), HDMI Cable, Pouch,
Projection screen, Tripod
Note: Specications are subject to change without notication.
Supported le types for conversion (Input le formats)
- Windows AVI les (*.AVI)
- Advanced Systems Format (*.ASF)
- Video CD (*.DAT)
- Quick Time les (*.MOV)
- MP4 les (*.MP4; *.M4V)
- MPEG (*.MPG; *.MPEG; *.MPE)
- RealMedia Video (*.RMVB)
- Windows Media Video (*.WMV)
- Microsoft PowerPoint (*.ppt, *.pps)
Supported le types for export to projector
- MPEG4 MP4 (H.264)
ViewSonic24DVP5
Troubleshooting
If your projector does not seem to be functioning properly, check the items below before you
contact an authorized service center.
SymptomCheck Point
The projector can not be
turned on.
The projected image is
too dark.
The projected image is dim.
The image is not played.
No image is projected when
an AV device is connected.
No image is projected when
a computer is connected.
The surface temperature of
projector ascended.
• Ensure the battery is fully charged or the AC power adapter
is in use.
• Use the projector in a darker environment.
• Increase the brightness by using the AC power adapter.
• Project the image on a at, white surface.
• Decrease the size of projected image.
• Adjust the focus. Please refer to “Adjusting the Focus”
section.
• Check if the lens is dirty.
• Replace with an image of higher resolution.
• Ensure the image format is compatible.
• Replace with another le or memory card.
• Convert the le with the attached AMC software.
• Ensure the connected device is equipped with AV-out
function.
• Check if the AV Cable is connected, and the projector is
switched to AV-in function.
• Check if the AV Cable is plugged correctly.
• Check if the USB Cable is plugged correctly.
• Make sure the PC has been switched to projector display.
• Ensure the display resolution of PC screen is 640x480 or
800x600.
As the high-luminance LED equipped in the projector will generate
heat in long-time use, the projector case will help to dissipate heat
so that its surface temperature will ascend. This will not affect
the performance of projector. Please operate the projector in a
ventilated environment indoor as far as possible.
ViewSonic25DVP5
Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
Country/RegionWebsite
Australia/New
Zealand
Canadawww.viewsonic.com
Europewww.viewsoniceurope.comwww.viewsoniceurope.com/uk/support/call-desk/
Hong Kongwww.hk.viewsonic.comT= 852 3102 2900service@hk.viewsonic.com
Indiawww.in.viewsonic.comT= 1800 11 9999service@in.viewsonic.com
Ireland (Eire)www.viewsoniceurope.com/uk/
Koreawww.kr.viewsonic.comT= 080 333 2131service@kr.viewsonic.com
Latin America
(Argentina)
Latin America (Chile) www.viewsonic.com/la/T= 1230-020-7975soporte@viewsonic.com
Latin America
(Columbia)
Latin America
(Mexico)
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru) www.viewsonic.com/la/T= 0800-54565soporte@viewsonic.com
Macauwww.hk.viewsonic.comT= 853 2870 0303service@hk.viewsonic.com
Middle Eastap.viewsonic.com/me/Contact your resellerservice@ap.viewsonic.com
Puerto Rico & Virgin
Islands
Singapore/Malaysia/
Thailand
South Africaap.viewsonic.com/za/Contact your resellerservice@ap.viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
Email
service@au.viewsonic.com
service.ca@viewsonic.com
service_ie@
viewsoniceurope.com
service.us@viewsonic.com
soporte@viewsonic.com
service_gb@
viewsoniceurope.com
service.us@viewsonic.com
ViewSonic26DVP5
Limited Warranty
ViewSonic® Pocket Camcorder Projector
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship
during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a
like product. Replacement product or parts may include remanufactured or refurbished parts or
components.
How long the warranty is effective:
ViewSonic Pocket Camcorder Projector are warranted for 1 year for labor from the date of the rst
customer purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power uctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip,
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic
4. For additional information or the name of the nearest ViewSonic service center, contact
product modication, or failure to follow instructions supplied with the product.
static image is displayed on the product for an extended period of time.
(please refer to Customer Support page). You will need to provide your product’s serial
number.
(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of
the product.
service center or ViewSonic.
ViewSonic.
ViewSonic27DVP5
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall
not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon
inconvenience, loss of use of the product, loss of time, loss of prots, loss of business
opportunity, loss of goodwill, interference with business relationships, or other commercial
loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include
remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic Pocket Camcorder Projector are warranted for 1 year for labor from the date of the rst customer purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power uctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of
purchase to support your warranty claim.
For Your Records
Product Name: ________________________ Model Number: __________________________
Document Number: ____________________ Serial Number: __________________________
Purchase Date: ________________________ Extended Warranty Purchase? __________(Y/N)
If so, what date does warranty expire? ________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
modication, or failure to follow instructions supplied with the product.
displayed on the product for an extended period of time.
your address, (d) a description of the problem, and (e) the serial number of the product.
use of the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the possibility of such damages.
ViewSonic29DVP5
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas
# 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com