ViewSonic CDM5500R User Guide

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CDM4300R/CDM4900R/CDM5500R Commercial Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS16466/VS16467/VS16468

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Thank you for choosing ViewSonic

With over 25 years as a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the

potential to make a positive impact in the world, and we are condent that the

ViewSonic product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic !

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Compliance Information

NOTE: This section addresses all connected requirements and statements regarding regulations.

Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.

Federal Communication Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

For Canada

CAN ICES-3 (A)/NMB-3(A)

Industry Canada Notice

This device complies with Canadian RSS-210.To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmitting antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca/rpb.

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Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum Concentration

Actual Concentration

Lead (Pb) 0,1% < 0,1% Mercury (Hg) 0,1% < 0,1% Cadmium (Cd) 0,01% < 0,01% Hexavalent Chromium (Cr

) 0,1% < 0,1% Polybrominated biphenyls (PBB) 0,1% < 0,1% Polybrominated diphenyl ethers (PBDE) 0,1% < 0,1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

1. Mercury in cold cathode uorescent lamps and external electrode uorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

(1) Short length (≦500 mm): maximum 3.5 mg per lamp. (2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp. (3) Long length (＞1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of uorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

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Safety Precautions

FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR:

• DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer

all servicing to qualied service personnel.

• Do not spill any liquids into the cabinet or use your monitor near water.

• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage points, which can be harmful or fatal or may cause electric shock, re or equipment failure.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.

• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall,

causing serious damage to the monitor.

• Do not place any objects onto the monitor and do not use the monitor outdoors.

• The inside of the uorescent tube located within the LCD monitor contains mercury. Please

follow the laws or rules of your municipality to dispose of the tube properly.

• Do not bend power cord.

• Do not use monitor in high temperature, humid, dusty, or oily areas.

• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with

care.

• Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not block ventilated openings or place the monitor near a radiator or other heat sources. Do not put anything on top of the monitor.

• The power cable connector is the primary means of detaching the system from the power supply. The monitor should be installed close to a power outlet, which is easily accessible.

• Handle with care when transporting. Save packaging for transporting.

• Please clean the holes of back cabinet to reject dirt and dust at least once a year because of

set reliability.

• If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a month.

• When installing the remote control batteries;

- Align the batteries according to the (+) and (-) indications inside the case.

- Align the (-) indication of the battery rst inside the case.

• Usage of other than specied head- or earphones can result in hearing loss due to excessive

sound pressures.

iii

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CAUTION:

Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the monitor.

• If the monitor has been exposed to rain or water.

• If the monitor has been dropped or the cabinet damaged.

• If the monitor does not operate normally by following operating instructions.

Recommended Use

CAUTION:

• For optimum performance, allow 20 minutes for warm-up.

• Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.

• Position the monitor at a 90° angle to windows and other light sources to minimize glare and reections.

• Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning

solution or glass cleaner!

• Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability.

• Avoid displaying xed patterns on the monitor for long periods of time to avoid image

persistence (after image effects).

• Get regular eye checkups.

Ergonomics

To realize the maximum ergonomic benefits, we recommend the following:

• Use the preset Size and Position controls with standard signals.

• Use the preset Color Setting.

• Use non-interlaced signals.

• Do not use primary color blue on a dark background, as it is difcult to see and may produce eye fatigue due to insufcient contrast.

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Table Of Contents

1. Unpacking and Installation .................. 1

1.1. Unpacking ...................................... 1

1.2. Package Contents .......................... 1

1.3. Installation Notes ............................ 1

1.4. Installing and Removing Table

Stands (optional) ............................ 2

1.5. Mounting on a Wall ......................... 3

1.6. Mounting in Portrait Position .......... 4

1.7. Using of Remote sensor and power

indicator ......................................... 4

2. Parts and Functions ............................. 5

2.1. Control Panel ................................. 5

2.2. Input/Output Terminals ................... 6

2.3. Remote Control .............................. 7

2.3.1. General functions ................. 7

2.3.2. Inserting batteries in the

remote control ...................... 8

2.3.3. Handling the remote control . 8

2.3.4. Operating range of the remote

control .................................. 8

3. Connecting External Equipment ......... 9

3.1. Connecting External Equipment

(DVD/VCR/VCD) ............................ 9

3.1.1. Using HDMI video input ....... 9

3.2. Connecting a PC ............................ 9

3.2.1. Using VGA input ................... 9

3.2.2. Using DVI input .................. 10

3.2.3. Using HDMI input ............... 10

3.2.4. Using DisplayPort input .......11

3.3. Connecting Audio Equipment ........ 11

3.3.1. Connecting an external audio

device ..................................11

3.4. Connecting Multiple Displays in a

Daisy-chain Conguration ............ 12

3.4.1. Display control connection . 12

3.4.2. Digital video connection ..... 12

3.5. IR connection .............................. 13

3.6. IR Pass-through Connection ....... 13

4. Operation ............................................. 14

4.1. Watch the Connected Video

Source .......................................... 14

4.2. Change Picture Format ................ 14

4.3. Media Player ................................ 14

4.3.1. Base settings in Display ..... 14

4.3.2. Signage Manager ............... 14

4.4. Web Browser ................................ 16

4.5. PDF Reader ................................. 17

4.6. Custom ......................................... 18

4.7. Setting (Admin mode) .................. 19

4.7.1. Wi-Fi ................................... 19

4.7.2. Ethernet ............................. 19

4.7.3. Signage Display ................. 20

4.7.4. System Tools ...................... 20

4.7.5. Storage .............................. 20

4.7.6. Apps ................................... 20

4.7.7. Date & Time ....................... 20

4.7.8. Development Setting .......... 21

4.7.9. About .................................. 21

5. OSD Menu ............................................ 21

5.1. Settings ........................................ 22

5.1.1. Picture menu ...................... 22

5.1.2. Screen menu ...................... 22

5.1.3. Audio menu ........................ 23

5.1.4. PIP menu ........................... 24

5.1.5. Cong1 menu ..................... 24

5.1.6. Cong2 menu ..................... 25

5.1.7. Advanced menu ................. 26

6. USB device compatibility ................... 31

7. Input mode .......................................... 32

8. Cleaning and Troubleshooting .......... 33

8.1. Cleaning ....................................... 33

8.2. Troubleshooting ............................ 34

9. TechnicalSpecications .................... 35

9.1. CDM4300R .................................. 35

9.2. CDM4900R .................................. 37

9.3. CDM5500R .................................. 39

10. RS232 Protocol ................................... 41

10.1. Introduction .................................. 41

10.2. Description ................................... 41

10.2.1. Hardware specication ..... 41

10.2.2. Communication Setting .... 41

10.2.3. Command Message

Reference .......................... 41

10.3. Protocol ........................................ 42

10.3.1. Set-Function Listing .......... 42

10.3.2. Get-Function Listing ......... 45

10.3.3. Remote Control Pass-

through mode ..................... 48

11. Other Information ............................... 51

Customer Support................................. 51

Limited Warranty .................................. 52

Mexico Limited Warranty ...................... 54

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ViewSonic Corporation. ENERGY STAR

As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of

is a registered trademark of the U.S. Environmental Protection Agency (EPA).

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com.

The ViewSonic which you may mail or fax to ViewSonic.

Wizard CD-ROM also provides an opportunity for you to print the registration form,

For Your Records

Product Name:

Model Number: Document Number: Serial Number: Purchase Date:

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

CDM4300R/CDM4900R/CDM5500R ViewSonic Commercial Display VS16466/VS16467/VS16468 CDM4300R/CDM4900R/CDM5500R_UG_ENG Rev. 1A 02-24-17

Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/ Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

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1. Unpacking and Installation

1.1. Unpacking

• This product is packed in a carton, together with the standard accessories.

• Any other optional accessories will be packed separately.

• Due to the size and weight of this display it is recommended for two people to move it.

• After opening the carton, ensure that the contents are complete and in good condition.

1.2. Package Contents

Please verify that you received the following items with your package content:

• LCD display

• CD ROM

• Remote control with AAA

batteries

• Quick Start Guide

• Power cord (1.8 m)

• RS232 cable (1.8 m)

• RS232 daisy chain cable

(2.4mm-2.4mm)

• IR sensor cable

• DVI to VGA cable

• USB cable (Type A-B)

* The supplied power cord varies depending on destination.

For EU For China

Remote Control

and AAA Batteries

CD ROM

DVI to VGA cable

USB cable (Type A-B)

Quick Start Guide

For North America For UK

RS232 Cable RS232 daisy chain cable

NOTES:

• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has been approved by and complies with the safety regulations of the particular country.

• Keep the package box and packing material for shipping the display.

1.3. Installation Notes

• Due to the high power consumption, always use the plug exclusively designed for this product. If an extended line is required, please consult your service agent.

• The product should be installed on a at surface to avoid tipping. The distance between the back of

the product and the wall should be maintained for proper ventilation. Avoid installing the product in the kitchen, bathroom or any other places with high humidity so as not to shorten the service life of the electronic components.

• The product can normally operate only under 2000 m in altitude. In installations at altitudes above 2000 m, some abnormalities may be experienced.

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1.4. Installing and Removing Table Stands (optional)

Step 1- Put on the table

Lay a protective sheet on the table, whick was wrapped arround the display when it was packaged, beneach the screen surface so as not to scratch the screen face.

Step 2- Fix the tube to the display (by using M6xL41 screws)

Please refer to the following drawing to know the position of screws.

Step 3- Set up the stand (by using thumb)

M6xL41 screws

Thumbscrews

Longer portions face the front

Table stand

To remove table stands:

1. Power off the display.

2. Spread a protective sheet on a at surface.

3. Place the display face-down on the protective sheet.

4. Remove screws using a screwdriver and place them in a safe place for reuse.

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1.5. Mounting on a Wall

To mount this display to a wall, you will have to obtain a standard wall-mounting kit. We recommend using a mounting interface that complies with UL1678 standard in North America.

400

Table

Protective Sheet

1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath the screen surface so as not to scratch the screen face.

2. Ensure you have all accessories for mounting this display.

3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation.

4. For the wall-mounting kit, use mounting screws and tighten them securely:

Model VESA Size (mm)

Mounting Screws

(X=Thickness of wall-mount plate)

CDM4300R 400 × 400 M6 × (10 + X) CDM4900R 400 × 400 M6 × (10 + X) CDM5500R 400 × 400 M6 × (10 + X)

Caution:

To prevent the display from falling:

• To lessen the probability of injury and damage resulting from fall of the display in case of earthquake or other natural disaster, be sure to consult the bracket manufacturer for installation location.

Enclosure Ventilation Requirements

To allow heat to disperse, leave space between surrounding objects as shown in the diagram below.

100 mm

100 mm 100 mm

NOTE: When installing the display on a wall,

100 mm

please consult a professional technician for proper installation. We accept no liability for installations not performed by a professional technician.

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1.6. Mounting in Portrait Position

This display can be installed in portrait position.

1. Remove the table stand, if attached.

2. Rotate 90 degrees clockwise.

1.7. Using of Remote sensor and power indicator

1. Push down the lens to have better remote control performance and easy to observe the light information of power status..

2. Push up the lens before mounting the display for video wall application.

3. Pull/Push the lens until hearing the click sound.

Push up to collapse the lens Push down to extend the lens

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2. Parts and Functions

2.1. Control Panel

[ ] button

MUTE INPUT

Use this button to turn the display on or put the display to standby.

[MUTE] button

Switch the audio mute ON/OFF.

[INPUT] button

Press to select input source.

[ ] button

Press to move the highlight bar right to selected item or increase the adjustment while OSD menu is on, or to increase the audio output level while OSD menu is off.

[ ] button

Press to move the highlight bar left to selected item or decrease the adjustment while OSD menu is on, or to decrease the audio output level while OSD menu is off.

[[MENU] button

Press to access the OSD menu.

Remote control sensor and power status

indicator

• Receives command signals from the remote control.

• Indicates the operating status of the display:

- Lights green when this display is turned on

- Lights red when this display is in standby mode or DC power off.

- Lights amber when the display enters Sleeping mode.

- When {SCHEDULE} is enabled, the light blinks green and red.

- Lights off when the main power of the display is turned off or {Power LED light} turn off.

• Push up to hide the lens:

[ ] button

Press to move the highlight bar up while OSd menu is on.

[ ] button

Press to move the highlight bar down while OSD menu is on.

SECURITY LOCK

Used for security and theft prevention.

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2.2. Input/Output Terminals

2 1

3 4

AC IN

AC power input.

MAIN POWER SWITCH

Main power on/off switch.

HDMI 1 IN / 4 HDMI 2 IN

HDMI video/audio input.

IR IN / 6 IR OUT (3.5 mm)

IR signal output/input for the loop-through function.

NOTES:

• This display’s remote control sensor will stop

working if the jack [IR IN] is connected.

• To remotely control your A/V device via this

display, refer to page 13 for IR Pass Through connection.

RJ-45

LAN control function for the use of remote control signal from control center.

RS232C IN / 9 RS232C OUT (2.5 mm)

RS232C network output/input for the loop-through function.

6 7 8 10

AUDIO OUT (3.5mm)

Audio signal output to connect your external AV device.

USB-B

Service port.

USB PORT/USB power supply (5V2A)

Connect your USB storage device.

LINE IN (3.5mm)

Audio input from your PC.

DVI IN / 15 DVI OUT

DVI-D video input.

DisplayPort IN / 17 DisplayPort OUT

DisplayPor t video input / output.

MICRO USB

Micro USB support OTG and Firmware update.

MICRO SD

Micro SD card support 32GB (Max.)

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2.3. Remote Control

2.3.1. General functions

6 7 8

NOTE: This button is functional for VGA input only.

[ ] button

Press to move the se

[ ] MUTE button

tion down in OSD menu.

lec

Press to turn the mute function on/off.

COLOR buttons

Choose tasks or options.(for Media Input only).

[NUMERIC] buttons

Enter text for network setting.

Format button

Press to switch screen aspect ratio.

[EXIT] button

Press to turn back to the previous OSD menu.

[INFO] button

Press to turn on/off the information OSD displayed on the upper right corner of the screen.

[ ] button

Press to increase the value in OSD menu.

[OPTION] button

Access currently available options, picture and sound menus (for Media Input only).

[+] Volume up button

Press to increase the audio output level.

[-] Volume down button

Press to decrease the audio output level.

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[ID SET] button

If a single large- screen matrix (video wall) is created, set ID key to control each dispaly.

[POWER] button

Press to switch on the display from standby mode. Press again to turn it off and back into standby mode.

[PLAY] button

Control playback of media les (for Media Input

only).

[ SOURCE] button

Press to toggle Video Source Menu. Press [

] or

[ ] button to select one of the video sources among

Displayport, DVI-D, VGA, HDMI1, HDMI2, Media Player, Browser or PDF Player. Press [OK] button.

[MENU] button

Press to turn the OSD menu on/off.

[ ] button

Press to move the selection up in OSD menu.

[ ] button

Press to decrease the value in OSD menu.

[OK] button

Press to activate the setting inside the OSD menu.

[ADJUST] button

Press to run the Auto Adjust function.

ID Remote Control:

You can set the remote control ID when you want to use this remote control on one of several different displays.

Press [ID] button. The red LED blinks twice.

1. Press [ID SET] button for more than 1 second to

enter the ID ode. The red LED lights up. Press the [ID SET] button again will exit the ID Mode. The red LED lights off. Press the digit number [0] ~ [9] to select the display you want to control. For example: press [0] and [1] for display No.1, press [1] and [1] for display No. 11. The numbers available are from [01] ~[255].

2. Not pressing any button within 10 seconds will exit the ID Mode.

3. If an error pressing of buttons other than the digits occurred, wait 1 second after the red LED lights off and then lights up again, then press the correct digits again.

4. Press [ID ENTER] button to conrm. The red LED blinks twice and then lights off.

NOTE:

• Press [NORMAL] button. The green LED blinks twice, indicating the display is in normal operation. It is ncecssary to set up the ID number for each display before selecting its ID number.

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2.3.2. Inserting batteries in the remote control

The remote control is powered by two 1.5V AAA batteries.

To install or replace batteries:

1. Press and then slide the cover to open it.

2. Align the batteries according to the (+) and (–) indications inside the battery compartment.

3. Replace the cover.

Caution:

The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:

• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the battery compartment.

• Do not mix battery types.

• Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.

• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment.

Don’t touch exposed battery acid, as it can damage your skin.

NOTE: If you do not intend to use the remote control for a long period, remove the batteries.

2.3.3. Handling the remote control

• Do not subject to strong shock.

• Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry

immediately.

• Avoid exposure to heat and steam.

• Other than to install the batteries, do not open the remote control.

2.3.4. Operating range of the remote control

Point the front of the remote control toward this display’s remote control sensor when pressing a button.

Use the remote control within a distance of less than 10m/33ft from this display’s sensor, and a horizontal and vertical angle of less than 30 degrees.

NOTE: The remote control may not function properly when

the remote control sensor on this display is under direct sunlight or strong illumination, or when there is an obstacle in the path of signal transmission.

30 30

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3. Connecting External Equipment

3.1. Connecting External Equipment (DVD/VCR/VCD)

3.1.1. Using HDMI video input

DVD / VCR / VCD

HDMI OUT

[HDMI IN]

3.2. Connecting a PC

3.2.1. Using VGA input

VGA OUT D-Sub 15 pin

[DVI IN]

AUDIO OUT

[VGA AUDIO IN]

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3.2.2. Using DVI input

3.2.3. Using HDMI input

DVI OUT

[DVI IN]

AUDIO OUT

[VGA AUDIO IN]

HDMI OUT

[HDMI IN]

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3.2.4. Using DisplayPort input

3.3. Connecting Audio Equipment

3.3.1. Connecting an external audio device

[DisplayPort IN]

DisplayPort OUT

AUDIO IN

STEREO AMPLIFIER

AUDIO OUT

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3.4. Connecting Multiple Displays in a Daisy-chain Configuration

You can interconnect multiple displays to create a daisy-chain conguration for applications such as a video

wall.

3.4.1. Display control connection

Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2.

DISPLAY 1

[RS-232C]

[RS-232C IN] [RS-232C OUT] [RS-232C IN]

DISPLAY 2

3.4.2. Digital video connection

Connect the [DVI OUT] connector of DISPLAY 1 to the [DVI IN] connector of DISPLAY 2.

DISPLAY 1 DISPLAY 2

[DVI]

[DVI IN] [DVI IN][DVI OUT]

Connect the [DP OUT] connector of DISPLAY 1 to the [DP IN] connector of DISPLAY 2.

DISPLAY 1 DISPLAY 2

[DP]

[DP IN] [DP IN][DP OUT]

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3.5. IR connection

External

IR Receiver

[IR IN]

DISPLAY 1

[IR OUT] [IR IN] [IR OUT]

DISPLAY 2

NOTE: This display’s remote control sensor will stop working if the [IR IN] is connected.

3.6. IR Pass-through Connection

[IR OUT]

DISPLAY

DVD / VCR / VCD

(DVD / VCR / VCD)

Remote Control

[IR IN]

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4. Operation

NOTE: The control button described in this section

is mainly on the remote control unless

specied otherwise.

4.1. Watch the Connected Video Source

See page 8 for external equipments connection.

1. Press

2. Press press OK button.

SOURCE button .

or button to select a device, then

4.3. Media Player

You can publish videos, photos, music and widget to play from Signage Manager Software.

4.3.1. Base settings in Display

Ethernet: To turn Ethernet On or Off. Wireless LAN : To turn Wireless LAN On or Off. Time Zone: User can set up Time Zone manually.

4.3.2. Signage Manager

You can create content playlist from Signage Manager and publish to display.

4.2. Change Picture Format

You can change the picture format to suit the video source. Each video source has its available picture formats.

The available picture formats depend on the video source:

Press format.

• {FULL}: Enlarge the picture to ll the screen.

• {NORMAL}: 4:3 format.

• {DYNAMIC}: 16:9 format.

• {REAL}: This mode displays the image

• {21:9}: 21:9 format.

• {CUSTOM}: Custom dene.

FORMAT button to change the picture

pixel-by-pixel on screen without scaling the original image size.

NOTE: Please download Signage Manager from

http://vsweb.us/signagemanager and install on your PC.

1. Press {Create playlist} button

2. Select player model

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3. Select Orientation, Empty templates and Predesigned templates and press

to next step.

6. And then you can export to player or USB

• Export to Player (Display)

4. Press {Edit schedule} button to add schedule

5. Press {Add schedule} button to set playlist schedule

• Select player and press OK

• It will show player status.

• Export to USB

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4.4. Web Browser

You can save the web link and easy to browse the web site. Browser page has one item: {Settings}. Press {Settings} then enter next page.

2. Press “Option” then left side will pop up a list

Import : Import url list le Export : Export url list le

Delete all : Delete all url record on right side Back : left side list will be close.

1. Users can choose 1~7. Press any one will show a dialog.

Enter URL and press OK then data will save on List

A. Import

Click Import, you can select URL le from Internal,

USB storage or SD card.

After URL le selected, URL will show on list.

Page 25

B. Export

Click Export, you can select Internal, USB storage

or SD card for export le to.

Dialog shows path le will be saved and le’s

name. Press “save” button then URLs on list will be saved.

4.5. PDF Reader

You can play PDF le on your display from

internal, USB or SD card. This page has three items: {Play}, {Compose} and {Settings}.

• {Play} : select playlist to play.

• {Compose}: edit playlist.

• {Settings}: setting play properties.

1. Select {Play} on this page, rst you should choose one playlist to play between FILE 1 and FILE 7. The pencil icon means the playlist is non-empty.

3. On URL list page, if you select non-empty item, it will show a dialog to ask edit or play url. If press “Edit”, it will show edit url dialog, if press “Play”, it will show web page of item’s url.

2. Select {Compose} on this page, rst you

should choose one playlist to edit between FILE 1 and FILE 7. The pencil icon means the playlist is non-empty.

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A. If an empty playlist is chosen, the app will guide

you to select the media source.

All media les should be placed in /viewsonic/

of root directory. For example,

• pdfs in /root/viewsonic/pdf/

B. You could edit or delete a non-empty playlist,

just choose the desired playlist which is with pencil icon.

Select “Sort” in the slidebar, you can change the

order of les one by one.

3. Select {Settings} on this page, this page has two parts, {Repeat Mode} and {Effect

Duration}.

• {Repeat Mode} : play mode.

• {Effect Duration} : photo effect duration.

C. Once you start to edit a playlist, you will see

below screen.

Source - les in storage. Playlist – les in playlist.

There are 4 icons which map to the keys of remote controller. Option key – launch slidebar Play key – play media le. Info key – show media info. Ok key – select/unselect le.

In the slidebar, it helps you to do the following:

- select all : select all storage les.

- delete all : delete all playlist les.

- add/remove : update playlist from source.

- sort : sort playlist.

- save/abort : save or abort playlist.

- back : return.

4.6. Custom

Select custom app from source setting.

1. Entry Signage Display in Admin Mode (Refer section 4.7 &

4.7.3)

2. Select Custom app will show the installed APK. CDM model pre-install the Enplug APK inside.

Page 27

3. Press Select App to show the APK list.

4.7. Setting (Admin mode)

Press Menu 1 9 9 8 on remote control to enter admin mode.

4. Select Enplug Display and press Save.

5. Enplug Display APK name will show on Select App.

4.7.1. Wi-Fi

Via Enable/Disable to control Wi-Fi On/Off. After Enable, the screen will list all available WiFi AP.

Note: Ethernet will be disable automatically if WiFi

turn on and connect to network.

4.7.2. Ethernet

Enable: To turn Ethernet On. Disable: To turn Ethernet Off Enable Ethernet will show Connection Type and Mac Address.

1. Connection Type: Available type is DHCP/Static IP

A. DHCP B. Static IP C. IP Address D. Netmask E. DNS Address F. Gateway Address

2. Mack Address

Note: WiFi will be disable automatically if Etherne

turn on and connect to network.

6. Exit admin mode and press custom input source. Enplug Display will run on screen.

Page 28

4.7.3. Signage Display

There are 3 groups: General Settings / Server Settings / Source Settings.

1. General Settings

- Signage Display Name: Set the PD name, default name is “PD” + Ethernet Mac Address. The name is up to 36 characters.

- Boot Logo:Scalar OSD menu to control Android boot logo enable/disable.

- Screenshot: Via Enable/Disable to control screenshot On/Off. After Enable, user can set screenshot timeslot and save path.

Note: Time slot of deletion and screenshot:

(1) Will delete picture at initial time 0 sec.

(2) Will screenshot at rst 40 sec.

4.7.5. Storage

Show the storage space information.

SD CARD and USB STORAGE

Need to insert SD card or USB, the information will show up total space and available of SD card or USB storage.

2. Server Settings

- FTP: Via Enable/Disable to control FTP On/Off.

After setup, PD can share FTP les.

3. Source Settings

- Browser: Open Browser setting page.

- PDF Reader: Open Play List and effect setting page in PDF Player.

- Custom app: Let user select custom app.

4.7.4. System Tools

There are 3 functions:

1. Clear Storage: Clear all data in viewsonic folder.

2. Factory Reset: Reset all settings.

3. Import & Export: Import/Export PD settings.

4.7.6. Apps

Show the App information.

4.7.7. Date & Time

Via Scalar OSD menu to control Auto Time On/Off. When Salar OSD menu turn off Auto time, user can set up Time Zone manually.

Note: Add new NTP server to display current

serverIP.

Page 29

4.7.8. Development Setting

The options are for Android development.

4.7.9. About

This page will show

1. System updates Will automatically search update.zip in USB or SD card. Will be shown in list for user selection if found

Note:

(1) Only support Android Full image. (2) File name should be update.zip

(3) The le should be located in root of storage.

2. Android version

3. Kernel version

4. Build number

5. OSD Menu

An overall view of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjusting your display.

Navigating the OSD menu using the remote control:

1. Press the [

] MENU button to display the OSD

menu.

2. Press [

] [ ] [ ] or [ ] button to select its menu

item or to adjust its value. Press OK button to

conrm.

3. Press [

] EXIT button to go back to the

previous menu layer.

4. Press [

] MENU button to exit the OSD menu.

Navigating the OSD menu using the display’s control buttons:

1. Press the MENU button to display the OSD

menu.

2. Press the [

] [ ] [ ] or [ ] to select menu item

or adjust its value.

3. Press [INPUT] button to conrm menu selection

and enter its submenu.

4. Press MENU to conrm menu selection and

enter its submenu.

Page 30

5.1. Settings

5.1.1. Picture menu

Picture

Screen Audio PIP Configuration 1

Brightness Contrast Sharpness Black level

Tint Color Noisereduction

Gamma selection Color temperature

Color control

Medium

Native Native

Brightness

Adjust the overall image and background screen brightness.

70 50 50 50

Overscan

Change the display area of the image.

ON: Set to display area about 95% OFF: Set to display area about 100%

Bluelightlter

User can adjust the value from 100 to 0 when the Color temperature value > 5000º K

Flicker free

ON: Set to Backlight to Maximun and diable Brightness adjustment

OFF: Turn off this function and set Backlight value as brightness value.

Picture Reset

Reset all settings in the Picture menu.

5.1.2. Screen menu

Contrast

Adjust the image contrast ratio for the input signal.

Sharpness

Adjust the sharpness of the picture.

Black level

Adjust the image brightness for the background.

NOTE: sRGB picture mode is standard and cannot

be changed.

Tint

Adjust the tint of the screen.

NOTE: VIDEO mode only.

Color

Adjust the color of the screen.

NOTE: VIDEO mode only

Noise reduction

Adjust the noise reduction level.

Gamma Selection

Select a display gamma.

NOTE: sRGB picture mode is standard and cannot

be changed.

Color Temperature

adjust the color temperature.

Color Control

The color levels of red, green, and blue are adjusted by the color bars.

R: Red gain, G: Green gain, B: Blue gain

Picture Mode

PC mode: {Standard} / {Highbright} / {sRGB}. Video mode: {Standard} / {Highbright} /

{Cinema}.

Picture

Screen

Audio PIP Configuration 1

Hposition Vposition Clock Clock phase

Zoom mode

Custom zoom Auto adjust

Screen reset

21:9

Zoom Action

Action

H Position

Control Horizontal Image position within the display area of the LCD.

V Position

Control Vertical Image position within the display area of the LCD.

Clock

Adjust to expand or narrow the width of the image on the screen.

NOTE: VGA input only

Clock Phase

Improves focus, clarity and image stability by increasing or decreasing this setting.

NOTE: VGA input only

Zoom Mode

PC mode: {Full} / {Normal} / {Real} / {Dynamic}/

{21:9}/ {Custom}.

Video mode: {Full} / {Normal} /{Real} /

{Dynamic}/ {21:9}/ {Custom}.

Page 31

NOTE: Zoom mode setting is by input. If input in

multi-windows, the setting will apply for windows with the same input. And the INFO OSD will show the latest setting.

Full

This mode restores the correct proportions of pictures transmitted in 16:9 using the full screen display.

Normal

The picture is reproduced in 4:3 format and a black band is displayed on either side of the picture.

Real

This mode displays the image pixelby-pixel on screen without scaling the original image size.

Dynamic

The picture is reproduced in 16:9 format and a black band at the top and bottom.

21:9

The picture is reproduced in 21:9 format and a black band at the top and bottom.

Custom

Choose to apply the custom zoom settings in the Custom Zoom submenu.

Custom Zoom

You can use this function to further customize the zoom settings to suit the image you want to display.

NOTE: This item is functional only when the Zoom

mode setting is set to Custom.

Zoom

Expands the horizontal and vertical sizes of the image simultaneously.

H zoom

Expands the horizontal size of the image only.

V zoom

Expands the vertical size of the image only.

H position

Moves the horizontal position of the image left or right. The adjustable step by Zoom and H zoom setting.

V position

Moves the vertical position of the image up or down. The adjustable step by Zoom and V zoom setting.

Auto Adjust

Press “Set” to detect and adjust H position, V position, Clock, Phase automatically.

Screen Reset

Reset all settings in the Screen menu to factory preset values.

5.1.3. Audio menu

Picture Screen

Audio

PIP Configuration 1

Balance Treble Bass Volume Audio out (line out) Maxium volume Minimum volume Mute Auto source Sync. Volume

Off Digital Off

50 50 50 0 30 100 0

Balance

Adjust to emphasize left or right audio output balance.

Treble

Adjust to increase or decrease higher-pitched sounds.

Bass

Adjust to increase or decrease lower-pitched sounds.

Volume

Adjust to increase or decrease the audio output level.

Note: Minimum volume ≤ Volume ≤ Maximum

volume

Audio Out (Line Out)

Adjust to increase or decrease line out output level.

Maximum volume

Limitation for the maximum volume setting.

Minimum volume

Limitation for the minimum volume setting.

Mute

Turn the mute function on/off.

Audio source

Select the audio input source. Analog: audio from audio input Digital : audio from HDMI/DVI audio. Displyport: audio from DP.

Sync. Volume

Enable/disable audio out (line out) volume adjustability.

Audio reset

Reset all settings in the Audio menu to factory preset values.

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5.1.4. PIP menu

Picture Screen Audio

PIP

Configuration 1

Sub mode PIP size PIP position

PIP change PIP source PIP audio

PIP reset

Off Small Bottom-Right

Action VGA Main

Action

HDMI1 HDMI2 DVI DisplayPort VGA MediaPlayer Browser

HDMI1 O X X O O X X X X HDMI2 X O X O O X X X X

DVI X X O O X X X X X

DisplayPort O O O O O O O O O

VGA O O X O O O O O O

Media Player

Browser X X X O O X O X X

PDF Player X X X O O X X O X

Custom X X X O O X X X O

X X X O O O X X X

PDF

Player

(O: PIP function available, X: PIP function unavailable)

5.1.5. Config1 menu

Custom

Sub mode

Select the PIP (Picture-in-Picture) mode. Choose from: {Off}/{PIP}/{POP}/{Quick swap}/

{PBP}.

PIP size

Select the size of the sub picture in the PIP (Picture-in-Picture) mode.

Choose from: {Small} / {Medium} / {Large}.

PIP position

Select the position of the sub picture in the PIP (Picture-in-Picture) mode.

{Bottom-Right} / {Bottom-Left} / {Top-Right} / {Top-Left}

PIP change

Exchange Main and PIP/POP/PBP/Quick swap input signal.

PIP Source

Select the input signal for the sub picture.

PIP audio

Select the audio source in the Sub mode.

• {Main} - Select audio from the main picture

• {Sub} - Select audio from the sub picture.

PIP reset

Reset all settings in the PIP menu to factory preset values.

NOTES

• The PIP function is available only for certain signal source combinations as shown in the table below.

• The availability of the PIP function will also depend on the resolution of the input signal being used.

Picture Screen Audio PIP

Configuration 1

Switch on state Panel saving RS232 routing Boot on source WOL Power LED light Network Configuration1 reset Factory reset

Last status Action RS232 Action Off On On Action Action

Switch on state

Select the display status used for the next time you connect the power cord.

• {Power off} - The display will remain off

when the power cord is connected to a wall outlet.

• {Forced on} - The display will turn on when

the power cord is connected to a wall outlet.

• {Last status} - The display will return to the

previous power status (on/off/standby) when removing and replacing the power cord.

Panel saving

Choose to enable the panel saving functions and thus reduce the risk of “image persistence” or “ghost-imaging”.

• {Brightness} - Select {On} and the image

brightness will be reduced to an appropriate level. The Brightness setting in the Picture menu will be unavailable when selected.

• {Pixel shift} - Select the time interval ({Auto} / {10 ~ 900} Seconds/ {Off}) for the display to slightly expand the image size and shift the position of pixels in four directions (up, down, left, or right). Activating Pixel Shift will disable H Position, V Position and Zoom Mode in the Screen Menu.

RS232 Routing

Select the network control port. Choose from: {RS232} / {LAN->RS232}.

Page 33

Boot on Source

Choose to select source when boot up. Input: select input source when bootup. Playlist: select playlist index for Media player,

Browser, PDF player. 0: no play list. Same as switch source from

OSD.1~7: playlist number.

WOL

Choose to turn on or off the wake on LAN function. Choose from : {Off} / {On}

NOTE

• WoL is not supported when power save mode set as Mode 3 and Mode4.

• System only turn of backlight when DC off in Mode 3 and Mode 4.

• If user want to power on system in Mode 3 and Mode 4, user can use power on command of RS232 over LAN.

Power LED light

Choose to set power indicate LED on or off. Choose {On} for normal use.

Network

Launch Network setup and the input source will be changed to Custom for Android network setting. When exit the network setting, input source will be back to the latest input source.

5.1.6. Config2 menu

Configuration 2

Advanced option

OSD turn off OSD H-position OSD V-position OSD transparency Information OSD Logo Monitor ID Heat status Monitor information DP version

Off 10 Sec On 1 Action Action DP 1.1

45 50 50

OSD turn off

Set the period of time the OSD (on-screen display) menu stays on the screen.

The options are: {0 ~ 120} seconds.

NOTE: {0} does not disappear automatically.

OSD H-position

Adjust the horizontal position of the OSD menu.

OSD V-position

Adjust the vertical position of the OSD menu.

OSD Transparency

Adjust OSD transparency.

• {Off} - Transparency off.

• {1-100} - Transparency level 1-100

LED Indicator

LED Status Power Status LED behavior

LED Active Normal ON Green

Sleeping Ambera RC command RED blinking+GREEN Schedule on RED+GREEN

blinking(DC Off) If ON TIME is "--:--", the LED is not blinking.

Standby/DC power off RED

LED Not-active Switch off Blank

Conguration1reset

Reset all settings in Conguration1 menu to the

factory preset values.

Factory reset

Reset all settings in the OSD menus of {Picture}, {Screen}, {Audio}, {PIP}, {Conguration1}, {Conguration2}, and {Advanced option} to the factory preset values.

Android settings will also reset when factory reset.

Information OSD

Set the period of time the information OSD is displayed on the upper right corner of the screen. The information OSD will display when input signal is changed.

The information OSD will remain on the screen with {Off} selection.

The options are: {1 ~ 60} seconds.

Logo

Choose to enable or disable the picture of Logo when turn on your display.

NOTE: Logo will NOT rotate with rotation setting/

detection.

Monitor ID

Set the ID number for controlling the display via the RS232C connection.

Each display must have a unique ID number when multiple sets of this display are connected. Monitor ID number range is between 1 to 98.

Heat status

This function allows you to check the thermal status and fan speed of the display at any time.

Page 34

Monitor information

Shows information about your display, including model number, serial number, operating hours and software version.

DP version

DisplayPort support mode. The options are:

• {DP 1.1}: DP 1.1 single stream (clone mode).

• {DP 1.2 SST}: DP 1.2 Single stream (clone mode).

• {DP 1.2 MST}: DP 1.2 Multi-Stream

NOTE: The DP version must be set the same for

all daisy chain displays.

Window selection

Select the window for adjusting setting. The selected window will be highlight green border.

Window selection will set to Main after power on. The options are: {Main}, {PIP}

Rotation

Set the rotation of Main/Sub/OSD

Language

Select the language used in the OSD menu. The options are: {English}/{Deutsch}/{

文

}/{Français}/{Italiano}/{Español}/{Pyccкий}/

{Polski}/{Türkçe}/{

繁體中文

}

简体中

QR Code

Display QR code of Viewsonic website for more information.

Conguration2reset

Reset all settings in Conguration2 menu to the

factory preset values.

5.1.7. Advanced menu

Configuration 2

Advanced option

Input resolution

IR control Keyboard control Tiling Off timer Date and time Schedule HDMI with One Wire Auto signal detection Power save

Auto

Action Action Action Off Action Action Off Action Mode 1

NOTE: This item is functional for VGA input only.

The options are:

• {1024x768 / 1280x768 / 1360x768 /

1366x768}

• {1400x1050 / 1680x1050}

• {1600x1200 / 1920x1200}

• {Auto}: Determines the resolution

automatically.

The selected settings will become effective after turning off the power and turning it on again.

IR control

Select the operation mode of the remote control when multiple displays are connected via an RS232C connection.

• {Normal} - All displays can be operated

normally by the remote control unit.

• {Primary} - Designate this display as the

primary display for remote control operation. Only this display can be operated by the remote control. (In primary mode, IR key will always be processed regardless the monitor id).

• {Secondary} - Designate this display as the

secondary display. This display can not be operated by the remote control, and will only receive the control signal from the primary display via the RS232C connection.

• {Lock All} / {Lock all but Volume} / {Lock

all but Power}/{Lock all except PWR & VOL} - Lock the remote control function of

this display.

NOTE: To unlock IR control, press and hold the

[Info] button on the remote control for more 6 (six) seconds.

Keyboard control

Choose to enable or disable the display keyboard (control buttons) function.

• {Unlock} - Enable the keyboard function.

• {Lock All} / {Lock all but Volume} / {Lock

all but Power}/{Lock all except PWR & VOL} - Disable the keyboard function.

NOTE:

“Keyboard Control Lock Mode” This function completely disables the access to all Keyboard Control functions. To enable or disable the keyboard control lock, press both [VOL+]and [UP] buttons and hold down continuously for more than 3 (three) seconds.

Input resolution

Set the resolution of the VGA input. This is only required when the display is unable to detect the VGA input resolution correctly.

Tiling

With this function you can create a single largescreen matrix (video wall) that consists of up to 225 sets of this display (up to 15-sets on the vertical and 15-sets on the horizontal sides). This function requires a daisy-chain connection.

Page 35

Tiling

Frame comp. - Yes

H monitor

V monitor

Position

Frame comp.

Enable

Switch on delay

Example: 2 x 2 screen matrix (4 displays)

H monitors = 2 displays V monitors = 2 displays

H MONITORS



Off

1 2

V MONITORS

3 4



Frame comp. - No

Position

Example: 5 x 5 screen matrix (25 displays)

H monitors = 5 displays V monitors = 5 displays

H MONITORS

1 2 6 7

3 4 8 9

11 12 13 14 15

V MONITORS

16 17 18 19 20 21 22 23 24 25

• {H monitors} - Select the number of displays on the horizontal side.

• {V monitors} - Select the number of displays on the vertical side.

• {Position} - Select the position of this display in the screen matrix.

• {Frame comp.} - Choose to turn the frame compensation function on or off. If selected {Yes}, the display will adjust the image to compensate for the width of the display bezels in order to accurately display the image.

Position

• {Enable}: Choose to enable or disable

the Tiling function. If enabled, the display will apply the settings in {H monitors}, {V

monitors}, {Position}, and {Frame comp.}.

• {Switch on delay}: Set the power-on

delaying time (in seconds). The default option {Auto} allows a sequential poweringon for each display by their ID number when multiple displays are connected. The options are:{Off/Auto/2~255}

NOTE: The Tiling function will be disabled when

the PIP enabled.

Off Timer

Set automatically power off time (in hours).

Page 36

Date and time

Adjust the current date and time for the display’s internal clock.

Date and time

Auto Sync Year Month Day Hour Minute Daylight saving time Current data time

2016.01.01 07:15:25 Press [OK] to set clock



2016

1 1 1



1. Press [OK] button to enter the submenu.

2. Press [▲] or [▼] button to toggle between {Year}, {Month}, {Day}, {Hour}, {Minute}, and {Daylight

saving time}.

3. Press [] or [] button to adjust all settings except {Daylight saving time}.

4. Press [OK] button to enter the {Daylight saving time} submenu.

5. Press [] or [] button to select item, press [▲] or [▼] button to adjust.

NOTE: Cannot set time to date after year 2037.

Schedule

This function allows you to program up to 7 (seven) different scheduled time intervals for the display to activate.

NOTE: We recommend you to set up current date and time in the {Date and time} menu before using this

function.

1. Press [OK] or [] button to enter the submenu.

Schedule

Today 2015.01.07 WED 22:35:22

□1

□2 On Off Input

□3 __:__ :

□4 ○MON ○TUE

□5 ○WED ○THU ○FRI

□6 ○SAT ○SUN ○Every week

□7 Playlist 0

Clear all

Press [▲] or [▼] button to select a schedule item (item number 1 ~ 7), and then press [+] button to mark it

the item number.

2. Press [] or [] button to select the schedule:

Page 37

Schedule

Today 2015.01.07 WED 22:35:22

□1

□2 On Off Input

□3 __:__ :

2 3

□4 ○MON ○TUE

□5 ○WED ○THU ○FRI

□6 ○SAT ○SUN ○Every week

□7 Playlist 0

Clear all

Power-on schedule: Press [▲] or [▼] button to set the hour and minute for the display to turn on.

Power-off schedule: Press [▲] or [▼] button to set the hour and minute for the display to turn off.

Select or leave an empty “__” for both the hour and minute slot if you do not want to use this power-on or power-off schedule.

Input-source selection: Press [▲] or [▼] button to select an input source. If no input source is selected, the input source will

remain the same as last selected.

Date schedule: Press [OK] button to select which day in a week this schedule item will be take effect, and then press the [OK]

button.

Playlist selection: Press [▲] or [▼] to select the playlist to be played when display power on. Playlist option is only available

when input source is android source.

3. For additional schedule settings, press [EXIT], then repeat the steps above. A check mark in the box next to the number of the schedule item indicates that the selected schedule is in effect.

4. Clear all: Clear all sehedule settings.

NOTES:

• If the schedules overlap, the scheduled power-on time takes priority over scheduled power-off time.

• If there are two schedule items programmed for the same time, the highest numbered schedule takes

priority. For example, if schedule items #1 and #2 both set the display to power on at 7:00 AM and off at 5:00 PM, then only schedule item # 1 will take effect.

Page 38

HDMI with One Wire

CEC control.

• {Off} - Disable CEC.

• {On} - Enable CEC.

Auto signal detection

Choose to let the display detect and display available signal sources automatically.

• {Off} - Once a signal is connected, it can only be selected manually.

No signal, set the display to display the image automatically according to the search order of each option.

Power Save

Power save modes {Mode 1}: DC off -> Power off. LED: Red. Power Save -> Power off, LED: Red {Mode 2}: DC off -> Power off, LED: Red. Power Save -> Power Saving. LED: Orange. Can be wake up. {Mode 3}: DC off -> Back light off, LED: Red. Power Save -> Back light off, LED: Orange. Can be wake up. {Mode 4}: DC off -> Back light off, LED: Red Power Save -> Will not enter power save mode. show “no

signal” only.

NOTE: When Auto FW update is not OFF, display will work under Mode3 for FW update, but OSD item will

not change.

Scalar FW Update

Update scalar FW by USB

Auto FW Update

Setup Android FW auto background update time. NOTE: When Auto FW update is not OFF, display will work under Mode3 for FW update, but OSD item will

not change.

USB Cloning

Copy PD settings from one set to another.

Import: Copy settings from le to display

Export: Copy PD settings into le.

NOTE: Cloned data stores in android internal storage. User need to use APK to copy cloned data to another display.

Advanced option reset

Reset all settings in the advanced option menu to factory preset values.

Page 39

6. USB device compatibility

Type File Type Codec Ability

Photo JPG, JPEG JFIF file format 1.02 Decode: Resolution 48X48 to 8176X8176

(1) Not Support Non-interleaved Scan (2) Software support SRGB JPEG (3) Software support Adobe RGB JPEG

PNG PNG Resolution No Restriction

GIF GIF Resolution No Restriction

BMP BMP Resolution No Restriction

Video DAT, MPG, VOB, TS MPEG1/2 Supported Image Size:48x48pixels to 1920x1088pixels

Maximum Frame Rate:30fps Maximum Bit Rate:80Mbps Audio Codec: MP2, MP3

AVI, MKV, MP4,

MOV, 3GP

3GP, MOV, MP4 H.263 Supported Image Size:SQCIF(128x96), QCIF(176x144),

AVI, MKV, MP4, MOV,

3GP, TS, FLV

WEBM VP8 Supported Image Size:48x48pixels to 1920x1088pixels

MPEG4 Supported Image Size:48x48pixels to 1920x1088pixels

Maximum Frame Rate:30fps Maximum Bit Rate:38.4Mbps Audio Codec: MP2, MP3, AC-3 , AAC , DTS,PCM, ADPCM

(1) Not support MS MPEG4 v1/v2/v3 (2) Not support GMC(global motion compensation)

CIF(352x288),4CIF(704x576) Maximum Frame Rate:30fps Maximum Bit Rate:38.4Mbps Audio Codec: MP3

(1) Not support H.263+

H.264 Supported Image Size:48x48pixels to 1920x1088pixels

Maximum Frame Rate:30fps Maximum Bit Rate:57.2Mbps Audio Codec: MP2, MP3, AC-3, AAC, DTS, PCM,ADPCM

(1) Not support MBAFF

Maximum Frame Rate:30fps Maximum Bit Rate:38.4Mbps Audio Codec: Ogg Vorbis

WMV, ASF, TS, MKV,

AVI

Audio MP1, MP2, MP3 MPEG1/2/2.5 Audio

WMA WMA Version 4,4.1, 7,

AAC, M4A MAIN, ADIF, ATDS

Header AAC-LC and

VC1 Supported Image Size:48x48pixels to 1920x1088pixels

Layer1/2/3

8, 9, wmapro

AAC-HE

Maximum Frame Rate:30fps Maximum Bit Rate:45Mbps Audio Codec: MP2, MP3, AC-3 , AAC, DTS ,WMA

Bit Rate: 8kbps~320Kbps, CBR and VBR Sampling Rate: 8KHZ~48KHz

Bit Rate: 8kbps~320Kbps Sampling Rate: 8KHZ~48KHz

Non-support WMA Pro, lossless and MBR

Bit Rate: N/A Sampling Rate: 8KHZ~48KHz

Page 40

7. Input mode

PC Resolution:

Standard

Resolution

VGA 640

WVGA 720 400 70 Hz 33.75 MHz 16:9

SVGA 800

XGA 1024

WXGA 1280 768 60 Hz 79.5 MHz 5:3 Wide XGA WXGA 1280 800 60 Hz 79.5 MHz 16:10 Wide XGA

SXGA 1280 1024 60 Hz 108 MHz 5:4 Super XGA

WXGA 1360 768 60 Hz 85.5 MHz 16:9 Wide XGA

UXGA 1600 1200 60 Hz 162 MHz 4:3 Ultra XGA

HD1080 1920 1080 60 Hz 148.5 MHz 16:9 HD1080

SDTV Resolution:

Standard

Resolution

480i

480p 59.94 Hz 27 MHz

576i

576p 50 Hz 27 MHz

Active Resolution

H Pixels V Lines

480 60 Hz 25.175 MHz

480 75 Hz 31.5 MHz

600 60 Hz 40 MHz 600 75 Hz 49.5 MHz 768 60 Hz 65 MHz 768 75 Hz 78.75 MHz

Active Resolution

H Pixels V Lines

720 480

Refresh Rate Pixel Rate Aspect Ratio Stand for Mode

4:3 Video Graphic Array480 72 Hz 31.5 MHz

Wide Video Graphic

4:3 Super VGA

4:3

Extended Graphic

Refresh Rate Pixel Rate Aspect Ratio Stand for Mode

29.97 Hz 13.5 MHz

25 Hz 13.5 MHz

4:3

Modied NTSC

Standard

Modied PAL

Standard

Array

HDTV Resolution:

Standard

Resolution

Active Resolution

Refresh Rate Pixel Rate Aspect Ratio Stand for Mode

H Pixels V Lines

50 Hz

720p 1280 720

74.25 MHz 16:9 Normally DVB Mode

60 Hz

1080i 1920 1080

25 Hz 30 Hz

74.25 MHz 16:9 Normally ATSC Mode

50 Hz

1080p 1920 1080

148.5 MHz 16:9 Normally ATSC Mode

60 Hz

*1*2

4K2K

NOTE: Technical specications are subject to change without notice.

*1: Displayed text may be blurred. *2: 4K2K timing only support on HDMI and DisplayPort input source.

Recommend graphic card for timing 4K2K@30Hz as below. AMD: Radeon R9 290X, Radeon R9 270X, Radeon HD7850, FirePro W5000, Radeon R7 260X. NVIDIA: Geforce GTX770, Geforce GTX Titan, Geforce GTX660, Geforce GTX980, Geforce GTX960.

• The PC text quality is optimized in HD 1080 mode (1920 × 1080, 60 Hz).

• Your PC display screen might appear different depending on the manufacturer (and your particular version of Windows).

• Check your PC instruction book for information about connecting your PC to a display.

• When horizontal synchronous signals seem irregular in RGB mode, check PC power saving mode or cable connections.

• This display settings table complies with the IBM/VESA standards, and based on the analog input.

• The DVI support mode is regarded to be the same as the PC support mode.

• The best vertical frequency timing for each mode is 60Hz.

3840 2160 30 Hz 262.75 MHz 16:9

Page 41

8. Cleaning and Troubleshooting

8.1. Cleaning

When Using the Display

• Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the

display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. Placing any object near the top of the display could also result in heat related damage to the object as well as the display itself.

• Be sure to disconnect all cables before moving the display. Moving the display with its cables attached

may damage the cables and thus cause re or electric shock.

• Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of

cleaning or maintenance procedure.

Front Panel Cleaning Instructions

• The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth

or a soft, lint-free cloth.

• If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution. Wring the cloth to

remove excess liquid. Wipe the surface of the display to remove dirt. Then use a dry cloth of the same type to dry.

• Do not scratch or hit the surface of the panel with ngers or hard objects of any kind.

• Do not use volatile substances such as insert sprays, solvents and thinners.

Cabinet Cleaning Instructions

• If the cabinet becomes dirty, wipe the cabinet with a soft, dry cloth.

• If the cabinet is extremely dirty, soak a lint-free cloth in a mild detergent solution. Wring the cloth to

remove as much moisture as possible. Wipe the cabinet. Use another dry cloth to wipe over until the surface is dry.

• Do not allow any water or detergent to come into contact with the surface of the display. If water or

moisture gets inside the unit, operating problems, electrical and shock hazards may result.

• Do not scratch or hit the cabinet with ngers or hard objects of any kind.

• Do not use volatile substances such as insert sprays, solvents and thinners on the cabinet.

• Do not place anything made from rubber or PVC near the cabinet for any extended periods of time.

Page 42

8.2. Troubleshooting

Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected.

2. The main power switch on the back of the display is not switched on.

3. The selected input has no connection.

4. The display is in standby mode.

Interference displayed on the display or audible noise is heard

Color is abnormal The signal cable is not connected

Picture is distorted with abnormal patterns

Displayimagedoesn’tllup

the full size of the screen

Caused by surrounding electrical

appliances or uorescent lights.

properly.

1. The signal cable is not connected properly.

2. The input signal is beyond the capabilities of the display.

Zoom mode is not correctly set. Use the Zoom mode or Custom

1. Plug in the power cord.

2. Make sure the power switch is switched on.

3. Connect a signal connection to the display.

Move the display to another location to see is the interference is reduced.

Make sure that the signal cable is

attached rmly to the back of the

display.

1. Make sure that the signal cable

is attached rmly.

2. Check the video signal source to see if it is beyond the range of the display. Please verify its

specications with this display’s specication section.

zoom function in the Screen menu

to ne tune display geometry and

time frequency parameter.

Can hear sound, but no picture

Can see picture but no sound is heard

Some picture elements do not light up

After-Images can still be seen on the display after the display is powered off. (Examples of still pictures include logos, video games, computer images, and images displayed in 4:3 normal mode)

Improperly connected source signal cable.

1. Improperly connected source signal cable.

2. Volume is turned all the way down.

3. [MUTE] is turned on.

4. No external speaker connected.

Some pixels of the display may not turn on.

A still picture is displayed for an over extended period of time

Make sure that both video inputs and sound inputs are correctly connected.

1. Make sure that both video inputs and sound inputs are correctly connected.

2. Press [VOL DOWN] or [VOL UP] button to hear sound.

3. Switch MUTE off by using the [MUTE] button.

4. Connect external speakers and adjust the volume to a suitable level.

This display is manufactured using an extremely high level of precision technology: however, sometimes some pixels of the display may not display. This is not a malfunction.

Do not allow a still image to be displayed for an extended period of time as this can cause a permanent after-image to remain on the display.

Page 43

9. Technical Specifications

9.1. CDM4300R

Display:

Item Specications

Screen Size (Active Area) 42.51” LCD (107.987 cm) Aspect Ratio 16:9 Number of Pixels 1920 (H) × 1080 (V) Pixel Pitch 0.4902 (H) × 0.4902 (V) [mm] Displayable Colors 16.7 Million colors Brightness 450 cd/m² Contrast Ratio (Typical) 1100:1 Viewing Angle 178 degrees

In/Out Terminals:

Item Specications

Speaker Output Internal Speakers 10W (L) + 10W (R) [RMS]/8Ω, 1 Way 1 Speaker System

82 dB/W/M/160 Hz ~ 13 KHz Audio Output 3.5mm jack x 1 0.5V [rms] (Normal) / 2 Channel (L+R) Audio Input 3.5 mm Stereo × 1

RCA Jack × 2

RS232C Input/ Output

LAN RJ-45 Jack × 1 (8 pin) 10/100 LAN Port HDMI Input HDMI Jack × 2

DVI-I (DVI & VGA) in/out

Displayport in/out Displayport

IR Input/Output 3.5mm Jack x 2 IR pass through or IR daisy chain USB Port USB × 2 (Type A) Multi Media x 1, 5V/2A x 1

2.5mm jack x 2 RS232C in/RS232C out

(Type A) (19 pin)

DVI-I Jack x 1 (29 pin)

Jack x 2 (20 pin)

0.5V [rms] (Normal) / 2 Channel (L+R)

Digital RGB: TMDS (Video + Audio)

MAX: Video: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)

Audio: 48 KHz / 2 Channel (L+R) Supports LPCM only Digital RGB: TMDS (Video)

Analog RGB: 0.7V [p-p] (75Ω), H/CS/V: TTL (2.2kΩ),

SOG: 1V [p-p] (75Ω)

MAX: 720p, 1080p, 1920 x 1080/60 Hz (WUXGA) Digital RGB: TMDS (Video + Audio) MAX: Video - 720p, 1080p, 1920 x 1080/60 Hz (WUXGA) Audio - 48 KHz/ 2 Channel (L+R) Supports LPCM only

General:

Item Specications

Power Input 100-240V 50-60Hz Power Consumption (Max.) 110 W Power Consumption (Typical) 60 W Power Consumption (Standby & Off) < 0.5W (OSD: APM mode off) Dimensions [W × H × D] 965.0 x 559.3 x 45.5 mm Weight 10.7 Kg Gross Weight 14.9 Kg

Page 44

Environmental Condition:

Item Specications

Temperature

Humidity

Altitude

Operational 0 ~ 40°C (Landscape)/ 0 - 35°C (Portrait) Storage -20 ~ 60°C Operational 20~80% (without condensation) Storage 10~90% (without condensation)

“90-3.5x(Temp-40[°C])” % regarding over 40 °C Operational 0 ~ 2,000 m Storage 0 ~ 5,000 m

Page 45

9.2. CDM4900R

Display:

Item Specications

Screen Size (Active Area) 48.5” LCD (123.2 cm) Aspect Ratio 16:9 Number of Pixels 1920 (H) × 1080 (V) Pixel Pitch 0.55926 (H) × 0.55926 (V) [mm] Displayable Colors 16.7 Million colors Brightness 450 cd/m² Contrast Ratio (Typical) 1100:1 Viewing Angle 178 degrees

In/Out Terminals:

Item Specications

Speaker Output Internal Speakers 10W (L) + 10W (R) [RMS]/8Ω, 1 Way 1 Speaker System

82 dB/W/M/160 Hz ~ 13 KHz Audio Output 3.5mm jack x 1 0.5V [rms] (Normal) / 2 Channel (L+R) Audio Input 3.5 mm Stereo × 1

RCA Jack × 2

RS232C Input/ Output

LAN RJ-45 Jack × 1 (8 pin) 10/100 LAN Port HDMI Input HDMI Jack × 2

DVI-I (DVI & VGA) in/out

Displayport in/out Displayport

IR Input/Output 3.5mm Jack x 2 IR pass through or IR daisy chain USB Port USB × 2 (Type A) Multi Media x 1, 5V/2A x 1

2.5mm jack x 2 RS232C in/RS232C out

(Type A) (19 pin)

DVI-I Jack x 1 (29 pin)

Jack x 2 (20 pin)

0.5V [rms] (Normal) / 2 Channel (L+R)

Digital RGB: TMDS (Video + Audio)

MAX: Video: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)

Audio: 48 KHz / 2 Channel (L+R) Supports LPCM only Digital RGB: TMDS (Video)

Analog RGB: 0.7V [p-p] (75Ω), H/CS/V: TTL (2.2kΩ),

SOG: 1V [p-p] (75Ω)

MAX: 720p, 1080p, 1920 x 1080/60 Hz (WUXGA) Digital RGB: TMDS (Video + Audio) MAX: Video - 720p, 1080p, 1920 x 1080/60 Hz (WUXGA) Audio - 48 KHz/ 2 Channel (L+R) Supports LPCM only

General:

Item Specications

Power Input 100-240V 50-60Hz Power Consumption (Max.) 115 W Power Consumption (Typical) 65 W Power Consumption (Standby & Off) < 0.5W (OSD: APM mode off) Dimensions [W × H × D] 1097.6 x 633.9 x 45.5 mm Weight 14.7 Kg Gross Weight 19.8 Kg

Page 46

Environmental Condition:

Item Specications

Temperature

Humidity

Altitude

Operational 0 ~ 40°C (Landscape)/ 0 - 35°C (Portrait) Storage -20 ~ 60°C Operational 20~80% (without condensation) Storage 10~90% (without condensation)

“90-3.5x(Temp-40[°C])” % regarding over 40 °C Operational 0 ~ 2,000 m Storage 0 ~ 5,000 m

Page 47

9.3. CDM5500R

Display:

Item Specications

Screen Size (Active Area) 54.64” LCD (139.7 cm) Aspect Ratio 16:9 Number of Pixels 1920 (H) × 1080 (V) Pixel Pitch 0.630 (H) × 0.630 (V) [mm] Displayable Colors 16.7 Million colors Brightness 450 cd/m² Contrast Ratio (Typical) 1100:1 Viewing Angle 178 degrees

In/Out Terminals:

Item Specications

Speaker Output Internal Speakers 10W (L) + 10W (R) [RMS]/8Ω, 1 Way 1 Speaker System

82 dB/W/M/160 Hz ~ 13 KHz Audio Output 3.5mm jack x 1 0.5V [rms] (Normal) / 2 Channel (L+R) Audio Input 3.5 mm Stereo × 1

RCA Jack × 2

RS232C Input/ Output

LAN RJ-45 Jack × 1 (8 pin) 10/100 LAN Port HDMI Input HDMI Jack × 2

DVI-I (DVI & VGA) in/out

Displayport in/out Displayport

IR Input/Output 3.5mm Jack x 2 IR pass through or IR daisy chain USB Port USB × 2 (Type A) Multi Media x 1, 5V/2A x 1

2.5mm jack x 2 RS232C in/RS232C out

(Type A) (19 pin)

DVI-I Jack x 1 (29 pin)

Jack x 2 (20 pin)

0.5V [rms] (Normal) / 2 Channel (L+R)

Digital RGB: TMDS (Video + Audio)

MAX: Video: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)

Audio: 48 KHz / 2 Channel (L+R) Supports LPCM only Digital RGB: TMDS (Video)

Analog RGB: 0.7V [p-p] (75Ω), H/CS/V: TTL (2.2kΩ),

SOG: 1V [p-p] (75Ω)

MAX: 720p, 1080p, 1920 x 1080/60 Hz (WUXGA) Digital RGB: TMDS (Video + Audio) MAX: Video - 720p, 1080p, 1920 x 1080/60 Hz (WUXGA) Audio - 48 KHz/ 2 Channel (L+R) Supports LPCM only

General:

Item Specications

Power Input 100-240V 50-60Hz Power Consumption (Max.) 130W Power Consumption (Typical) 75W Power Consumption (Standby & Off) < 0.5W Dimensions [W × H × D] 1233.4 x 710.3 x 45.5 mm Weight 18.0 Kg Gross Weight 24.3 Kg

Page 48

Environmental Condition:

Item Specications

Temperature

Humidity

Altitude

Operational 0 ~ 40°C (Landscape)/ 0 - 35°C (Portrait) Storage -20 ~ 60°C Operational 20~80% (without condensation) Storage 10~90% (without condensation)

“90-3.5x(Temp-40[°C])” % regarding over 40 °C Operational 0 ~ 2,000 m Storage 0 ~ 5,000 m

Page 49

10. RS232 Protocol

10.1. Introduction

This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol.

The protocol contains three sections command:

• Set-Function

• Get-Function

• Remote control pass-through mode

* In the document below, “PC” represents all the control units that can send or receive the RS232 protocol command.

10.2. Description

10.2.1. Hardware specification

Viewsonic TV communication port on the rear side: (1) Connector type: DSUB 9-Pin Male (2) Pin Assignment

Male DSUB 9-Pin (outside view)

[Special case]3.5mm barrel connector

10.2.2. Communication Setting

- Baud Rate Select: 9600bps (xed)

- Data bits: 8 bits (xed)

- Parity: None (xed)

- Stop Bits: 1 (xed)

Pin # Signal Remark

1 NC 2 RXD Input to Commercial TV or DS 3 TXD Output from Commercial TV or DS 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC frame GND

* Use of crossover (null modem) cable required for use with PC

Pin # Signal Remark

Tip TXD Output from Commercial TV or DS Ring RXD Input to Commercial TV or DS Sleeve GND

10.2.3. Command Message Reference

PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows:

1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)

2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

Page 50

10.3. Protocol

10.3.1. Set-Function Listing

The PC can control the TV/DS for specic actions. The Set-Function command allows you to control the TV/

DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes.

Set-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identication for each of TV/DS (01~98; default is 01)

If we want to set all TV/DS settings, use the TV/DS ID “99”, and it will not have Reply command on this function. The TV/DS ID can be set via the OSD menu for each TV/DS set.

Command Type Identify command type,

“s” (0x73h) : Set Command “+” (0x2Bh) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code. Value[1~3]: Three bytes ASCII that denes the value. CR 0x0D

Set-Function format Send: (Command Type=”s”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception

Reply: (Command Type=”+” or “-”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

NOTE:

1. The reply for “Power on” command is the exception for VT2405LED-1 and VT3205LED. It’s 0x322B0D ( 2+<CR>).

2. When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.

Example1: Set Brightness as 76 for TV-02 and this command is valid Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x32

Command

Type

Command

Type

Command

Type

0x73 0x24 0x30 0x37 0x36 0x0D

Command Value1 Value2 Value3 CR

Reply (Hex Format)

Name Length ID

Hex

0x34

0x30 0x32

Command

Type

0x2B 0x0D

Page 51

Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x32

Command

Type

Command Value1 Value2 Value3 CR

0x73 0x24 0x31 0x37 0x36 0x0D

Reply (Hex Format)

Name Length ID

Hex

0x34

0x30 0x32

Command

Type

0x2D 0x0D

Set function table:

Set Function Length ID Command

Type

Code (ASCII) Code (Hex) (Three ASCII bytes)

Command Value Range Comments

Power on/off (standby)

Input Select 8 s “ 22 000 : TV

Contrast 8 s # 23 000 ~ 100

Brightness 8 s $ 24 000 ~ 100

Sharpness 8 s % 25 000 ~ 100

Color 8 s & 26 000 ~ 100

Tint 8 s ‘ 27 000 ~ 100

Color Mode 8 s ) 29 000 : Normal

Bass 8 s . 2E 000 ~ 100 Sets Bass value

8 s ! 21 000: STBY

001: ON

001 : AV 002 : S-Video 003 : YPbPr 004 : HDMI 014 : HDMI2 024 : HDMI3 005 : DVI 006 : VGA1(PC) 016 : VGA2 007 : OPS 008 : Internal Mem 009 : DP

001 : Warm 002 : Cold 003 : Personal

Controlled power status: ON or Standby

1. No need for USB

2. For the case of two more same sources, the 2nd digital is used to indicate the extension.

Treble 8 s / 2F 000 ~ 100 Sets Treble value

Balance 8 s 0 30 000 ~ 100 Sets Balance position

Picture Size 8 s 1 31 000 : FULL

001 : NORMAL 002 : CUSTOM 003 : DYNAMIC 004 : REAL

OSD Language 8 s 2 32 000 : English

001 : French 002 : Spanish

Power Lock 8 s 4 34 000 : Unlock

001 : Lock

Volume 8 s 5 35 000 ~ 100

900 : Volume down (-1) 901 : Volume up (+1)

Page 52

Mute 8 s 6 36 000: OFF

001: ON (mute)

Button Lock 8 s 8 38 000 : Unlock

001 : Lock

Menu Lock 8 s > 3E 000 : Unlock

001 : Lock

Key Pad 8 s A 41 000 : UP

001 : DOWN 002 : LEFT 003 : RIGHT 004 : ENTER 005 : INPUT 006 : MENU/EXIT

Remote Control 8 s B 42 000: Disable

Disable: RCU has no effect on Monotor.

001: Enable

Enabled: RCU controls the Monitor. This is the power up default on the Monitor.

002: Pass through

Pass through: RCU has no effect on Monitor and all RCU command codes are transmitted to PC via the RS232 port.

Date 8 s V 56 0xx: Year

1xx: Month+Day

For specific models only

(See example in Note)

Tiling-Mode 8 s P 50 000: OFF

(for DS)

001: ON

TilingCompensation

8 s Q 51 000: OFF

001: ON

(for DS) Bezel width

compensation

Tiling-H by V Monitors

8 s R 52 01x~09x: H

0x1~0x9: V

(for DS)

digital for H

1. 2 monitors

digital for V

2. 3 monitors

Tiling-Position 8 s S 53 001~025 (for DS)

Copy the screen of Position# to identified display

Time 8 s W 57 0xx: Hour+Min

10x: Sec

For specific models only

(See example in Note)

Factory reset 8 s ~ 7E 0 Rests Monitor to

factory setting

Page 53

10.3.2. Get-Function Listing

The PC can interrogate the TV/DS for specic information. The Get-Function packet format consists of 9

bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000

Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identication for each of TV/DS (01~98; default is 01).

Command Type Identify command type,

“g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code. Value[1~3]: Three bytes ASCII that denes the value. CR 0x0D

Get-Function format Send: (Command Type=”g”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

Command

Type

Command Value1 Value2 Value3 CR

NOTE: “Power STBY status” is the exception for VT2405LED-1 and VT3205LED.

Reply: (Command Type=”r” or “-”)

If the Command is valid, Command Type =”r”

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

NOTE: The reply for “Power STBY status” command is the exception for VT2405LED-1 and V3205LED. It’s

0x36 72 6C 30 30 30 0D ( 6rl000<CR>).

If the Command is Not valid, Command Type=”-“

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

Example1: Get Brightness from TV-05 and this comm and is valid. The Brightness value is 67. Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x35

Command

Type

Command

Type

Command

Type

0x67 0x62 0x30 0x30 0x30 0x0D

Command Value1 Value2 Value3 CR

Page 54

Reply (Hex Format)

Name Length ID

Hex

Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table.

Send (Hex Format)

Name Length ID

Hex

Reply (Hex Format)

Name Length ID

Hex

0x38

0x34

0x30 0x35

Command

Type

0x72 0x62 0x30 0x36 0x37 0x0D

Command

Type

0x67 0XD3 0x30 0x30 0x30 0x0D

Command

Type

0x2D 0x0D

Command Value1 Value2 Value3 CR

Page 55

Get function table:

Get Function Length ID Command

Type

Code (ASCII) Code (Hex) (Three ASCII bytes)

Get-Contrast 8 g a 61 000 ~ 100 Gets Contrast value Get-Brightness 8 g b 62 000 ~ 100 Gets Brightness value Get-Sharpness 8 g c 63 000 ~ 100 Gets Sharpness value

Get-Color 8 g d 64 000 ~ 100 Gets Color value

Get-Tint 8 g e 65 000 ~ 100 Gets Tint value

Get-Volume 8 g f 66 000 ~ 100 Gets Volume value

Command Value Range Comments

Get-Mute 8 g g 67 000: OFF (unmuted)

001: ON (muted)

Get-Input select 8 g j 6A 000~ See Set-function table

Get-Power status : ON/ STBY

Get-Remote control

Get-Power Lock 8 g o 6F 000 : Unlock

Get-Button Lock 8 g p 70 000 : Unlock

Get-Menu Lock 8 g q 71 000 : Unlock

Get-Tiling Mode 8 g v 76 000: OFF

Get-Tiling Compensation

Get-Tiling H by V monitors

Get-Tiling position

Get-ACK 8 g z 7A 000 This command is

Get-Thermal 8 g 0 30 000~100:

Get-Power on/ off log

Get-Date 8 g 2 32 000

Get- Time 8 g 3 33 000

8 g l 6C 000: STBY

001: ON

8 g n 6E 000 : Disable

001 : Enable 002 : Pass through

001 : Lock

001: ON

8 g w 77 000: OFF

001: ON

8 g x 78 01x~09x: H monitors

0x1~0x9: V monitors

8 g y 79 000: OFF

001~025

0~+100 deg C

-01~-99:

-1~-99 deg C

8 g 1 31 000

(See below note)

(See the Set-Date command)

(See the Set-Time command)

Gets Mute ON/OFF status

(for DS)

(for DS) Bezel width compensation

(for DS)

1. 2

digital for H

monitors

2. 3rd digital for V

monitors

(for DS) Copy the screen of Position# to identified display

used to test the communication link.

For specific models only

Page 56

10.3.3. Remote Control Pass-through mode

When the PC sets the TV/DS to Remote Control Pass through mode, the TV/DS will send a 7-byte packet (followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall have no effect on the TV/DS function. For example: “Volume+” will not change the volume in the LCD but only sends “Volume+” code to PC over the RS232 port.

IR Pass Through-Function format Reply: (Command Type=”p”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7

Example1: Remote Control pass-through when “VOL+” key is pressed for TV-05 Send (Hex Format)

Name Length ID

Hex

0x36

0x30 0x35

Command

Type

Command

Type

0x70 0x31 0x30 0x0D

RCU Code1

(MSB)

Command Value1 CR

RCU Code2

(LSB)

Page 57

Key Code (HEX)

1 01 2 02 3 03 4 04 5 05 6 06 7 07 8 08 9 09 0 0A

- 0B RECALL (LAST) 0C INFO (DISPLAY) 0D

0E ASPECT (ZOOM, SIZE) 0F VOLUME UP (+) 10 VOLUME DOWN (-) 11 MUTE 12 CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER 15 SOURCES (INPUTS) 16

SLEEP 19 MENU 1A UP 1B DOWN 1C LEFT (-) 1D RIGHT (+) 1E OK (ENTER, SET) 1F EXIT 20

RED ■ (F1) 2C GREEN ■ (F2) 2D YELLOW ■ (F3) 2E BLUE ■ (F4) 2F

Page 58

NOTE:

1. This IR-pass-through code is different from the RCU key code.

2. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward

the POWER code to the host via RS232.

2-2. When TV/DS is ON and receives the IR POWER code: TV/DS will forward the POWER code to

the host via RS232, then turn off itself.

2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing.

3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

Page 59

11. Other Information

Customer Support

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product serial number.

Country/Region Website

Australia New Zealand

Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic.com

Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/

Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com

India www.in.viewsonic.com T= 1800 419 0959 service@in.viewsonic.com

Korea ap.viewsonic.com/kr/ T= 080 333 2131 service@kr.viewsonic.com

Latin America (Argentina)

Latin America (Chile)

Latin America (Columbia)

Latin America (Mexico)

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico

Latin America (Peru)

www.viewsonic.com.au

www.viewsonic.com/la/

T = Telephone C = CHAT ONLINE

AUS= 1800 880 818 NZ= 0800 008 822

C= http://www.viewsonic.com/la/ soporte/servicio-tecnico

service@au.viewsonic.com

soporte@viewsonic.com

Macau www.hk.viewsonic.com T= 853 2840 3687 service@hk.viewsonic.com

Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com

Puerto Rico & Virgin Islands

Singapore/ Malaysia/ Thailand

South Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.com

United States www.viewsonic.com T= 1-800-688-6688 service.us@viewsonic.com

www.viewsonic.com

www.viewsonic.com.sg T= 65 6461 6044 service@sg.viewsonic.com

T= 1-800-688-6688 (English) C= http://www.viewsonic.com/la/ soporte/servicio-tecnico

service.us@viewsonic.com soporte@viewsonic.com

Page 60

Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from: a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product

modification, or failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product’s serial number.

2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

4.3: ViewSonic LCD Commercial Display Page 1 of 2 CD_LW01 Rev. 1a 02-11-09

Page 61

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including

the implied warranty of merchantability and tness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specic legal rights, and you may also have other rights which vary from state to

state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic LCD Commercial Display Page 2 of 2 CD_LW01 Rev. 1a 02-11-09

Page 62

Mexico Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or

failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records Product Name: _______________________ Model Number: ____________________________________ Document Number: ___________________ Serial Number: ____________________________________ Purchase Date: ______________________ Extended Warranty Purchase? ____________________(Y/N) If so, what date does warranty expire? __________________

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the im-

plied warranty of merchantability and tness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 CD_LW02 Rev. 1A 06-25-07

Page 63

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx

Chihuahua

Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com

Distrito Federal:

QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx

Guerrero Acapulco

GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

MERIDA:

ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com

Tijuana:

STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx

Cuernavaca

Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com

Monterrey:

Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com

FOR USA SUPPORT:

ViewSonic Corporation 10 Pointe Dr. Suite 200. Brea, CA. 92821 UY.S.A Tel: 800-688-6688 (English); 866-323-8056 (Spanish); E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07

Page 64

ViewSonic CDM5500R User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual