ViewSonic CDE7500 User Guide

CDE7500/CDE8600
Commercial Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specic languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”

Model No. VS16869/VS17353

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated to
exceeding the world’s expectations for technological evolution, innovation,
and simplicity. At ViewSonic, we believe that our products have the
potential to make a positive impact in the world, and we are confident that
the ViewSonic product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding

regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on unit.

For CDE7500

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU (WEEE).The mark indicates
the requirement NOT to dispose the equipment as unsorted municipal
waste, but use the return and collection systems according to local law.

i

For CDE8600

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.

Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. ViewSonic is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:

(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

might cause undesired operation.

CAN ICES-3 (A)/NMB-3(A)

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU (WEEE).The mark indicates
the requirement NOT to dispose the equipment as unsorted municipal
waste, but use the return and collection systems according to local law.

Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.

ii

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India) This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exemptions set in Schedule 2 of the Rule.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers

(PBDE)
Bis(2-ethylhexyl) phthalate

(DEHP)
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III
of the RoHS2 Directives as noted below:

6+

) 0.1% < 0.1%

Proposed Maximum
Concentration

0.1% < 0.1%

0.1% < 0.1%

Actual Concentration

Examples of exempted components are:

1. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

2. Copper alloy containing up to 4% lead by weight.

3. Lead in high melting temperature type solders (i.e. lead-based alloys containing

85% by weight or more lead).

4. Electrical and electronic components containing lead in a glass or ceramic other

than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.

iii

Cautions and Warnings

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings and follow all instructions.

4. Always handle the Display with care when moving it.

5. Never remove the rear cover. This Display contains high-voltage parts.

You may be seriously injured if you touch them.

6. Do not use this equipment near water. Warning: To reduce the risk of fire or

electric shock, do not expose this apparatus to rain or moisture.

7. Avoid exposing the Display to direct sunlight or another heat source. Orient the

Display away from direct sunlight to reduce glare.

8. Clean with a soft, dry cloth. If further cleaning is required, see the “Care and

Maintenance” section in this guide for further instructions.

9. Avoid touching the screen. Skin oils are difficult to remove.

10. Do not rub or apply pressure to the panel, as it may permanently damage the

screen.

11. Do not block any ventilation openings. Install the equipment in accordance with

the manufacturer’s instructions.

12. Do not install near any heat sources such as radiators, heat registers, stoves, or

other devices (including amplifiers) that produce heat.

13. Place the Display in a well ventilated area. Do not place anything on the Display

that prevents heat dissipation.

14. Do not place heavy objects on the Display, video cable, or power cord.

15. If smoke, an abnormal noise, or a strange odor is present, immediately switch the

Display off and call your dealer or ViewSonic. It is dangerous to continue using
the Display.

16. Do not attempt to circumvent the safety provisions of the polarized or grounding-

type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade
and the third prong are provided for your safety. If the plug does not fit into your
outlet, consult an electrician for replacement of the outlet.

17. Protect the power cord from being tread upon or pinched, particularly at the plug,

and the point where if emerges from the equipment. Be sure that the power outlet
is located near the equipment so that it is easily accessible.

18. Only use attachments/accessories specified by the manufacturer.

(Continued on next page)

19. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the equipment. When a cart is used,
use caution when moving the cart/equipment combination to avoid
injury from tipping over.

iv

20. Unplug this equipment when it will be unused for long periods of time.

21. Refer all servicing to qualified service personnel. Service is required when the

unit has been damaged in any way, such as: if the power-supply cord or plug is
damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed
to rain or moisture, or if the unit does not operate normally or has been dropped.

22. The Unit is a Monitor with LED backlight intended for general office used.

v

Contents

Compliance Information

FCC Compliance Statement ................................................................ i

Industry Canada Statement ................................................................. i

CE Conformity for European Countries (For CDE7500) ..................... i

FCC Compliance Statement (For CDE7500) ......................................ii

CE Conformity for European Countries (For CDE8600) .....................ii

Indian Restriction of Hazardous Substances (For CDE8600) ............ iii

Declaration of RoHS2 Compliance .....................................................iii

Cautions and Warnings ......................................................................iv

Copyright Information

Product Registration ........................................................................... 2

For Your Records ............................................................................... 2

1. Getting Started

1.1 Package Contents ........................................................................ 3

1.2 Wall Mount Kit Specifications (VESA) .......................................... 4

2. Display Features

2.1 Control Panel Overview ................................................................ 6

2.2 Terminal Interface Overview ........................................................ 8

2.3 Camera Plate Installation ........................................................... 10

2.4 Remote Control Overview .......................................................... 12

2.5 Inserting Remote Control Batteries ............................................ 13

2.6 Remote Control Receiver Range ............................................... 13

3. Setting Up Your Display

3.1 Connecting an External PC ........................................................ 14

3.2 RS232 Connections ................................................................... 15

3.3 Connecting USB Peripherals ...................................................... 16

3.4 AV IN Connections ..................................................................... 17

3.5 HDMI Connections ..................................................................... 17

3.6 Power On/Standby ..................................................................... 18

vi

4. OSD Menu Operation

4.1 General Setting .......................................................................... 19

4.2 More OSD settings ..................................................................... 20

4.3 Launcher .................................................................................... 23

4.4 ViewBoard Cast .......................................................................... 24

4.5 Zoom .......................................................................................... 26

5. Trouble Shooting

6. Care and Maintenance

7. Display Modes

7.1 Overall Specification ................................................................... 30

7.2 VGA Display Mode ..................................................................... 32

7.3 HDMI Mode ................................................................................ 32

8. RS-232 Protocol

8.1 Introduction ................................................................................. 33

8.2 Description ................................................................................. 33

8.2.1 Hardware specification ............................................................ 33

8.2.2 Communication Setting ........................................................... 34

8.2.3 Command Message Reference ............................................... 34

8.3 Protocol ...................................................................................... 34

8.3.1 Set-Function Listing ................................................................. 34

8.3.2 Get-Function Listing ................................................................ 39

9. LAN Control

Other Information

Customer Support ............................................................................ 46

Limited Warranty .............................................................................. 47

Mexico Limited Warranty .................................................................. 49

vii

Copyright Information

Copyright © ViewSonic Corporation, 2018. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft

Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered

trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association.

DPMS, DisplayPort, and DDC are trademarks of VESA.

is a trademark of SRS Labs, Inc.
Premium Sound technology is incorporated under license from SRS Labs, Inc.
E

NERGY STAR

Agency (EPA).
As an E

NERGY STAR

product meets the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors

or omissions contained herein; nor for incidental or consequential damages resulting
from furnishing this material, or the performance or use of this product.

®

is a registered trademark of the U.S. Environmental Protection

®

partner, ViewSonic Corporation has determined that this

In the interest of continuing product improvement, ViewSonic Corporation reserves
the right to change product specifications without notice. Information in this
document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic Corporation.

1

Product Registration

To fulfill possible future product needs, and to receive additional product information
as it becomes available, please visit your region section on ViewSonic’s website to
register your product online.

The ViewSonic CD also provides an opportunity for you to print the product
registration form. Upon completion, please mail or fax to a respective ViewSonic
office. To find your registration form, use the directory “:\CD\Registration”.
Registering your product will best prepare you for future customer service needs.

Please print this user guide and fill the information in the “For Your Records” section.
Your Displays serial number is located on the rear side of the display.

For additional information, please see the “Customer Support” section in this guide.

For Your Records

Product Name:

Model Number:
Document Number:
Serial Number:
Purchase Date:

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green.
Thank you for being part of Smarter, Greener Computing.

Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

CDE7500/CDE8600

ViewSonic Commercial Display

VS16869/VS17353
CDE7500_CDE8600_UG_ENG Rev. 1A 02-21-18
_______________________________________
_______________________________________

2

1. Getting Started

CDE7500

Commercial Display

Quick Start Guide

Package Contents

● Power cable

● Remote control

● AAA battery x 2

● Camera plate

● User manual CD wizard

● Quick Start Guide

Wall Mount Kit Specifications (VESA)

2

inch VESA Spec. (A x B) Standard Screw (C x D) Quantity

IFP7500/IFP7500-CN/
CDE7500

600 x 400 mm M8 x 20 mm 4

PN-WMK-047

B

Congratulations on your purchase of a ViewSonic® Display.

Important! Save the original box and all packing material for future shipping needs.

Note: The word “Windows” in this user guide refers to Microsoft Windows operating

system.

1.1 Package Contents

• Power cable by country

• Remote control

• AAA battery x 2

• Camera plate

• User manual CD wizard (for CDE7500 only)

• Quick Start Guide

User Guide and
Installation Software

For CDE7500 only

Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.

07/13/16 • CDE61T_UG • Made in China

PC System Requirements

Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.

Mac® System Requirements

Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.

3

1.2 Wall Mount Kit Specications (VESA)

Wall Mount Kit Specifications (VESA)

2

Please follow the instructions in the wall mount installation guide to install your
wall mount or mobile mount bracket. If attaching to other building materials, please
contact your nearest dealer.

CDE7500

A

B

CDE8600

Model VESA Spec. (A x B) Standard Screw (C x D) Quantity
CDE7500 600 x 400 mm M8 x 20 mm 4
CDE8600 700 x 400 mm M8 x 20 mm 4

4

• ViewSonic provides the standard dimensions for wall mount kits as shown in the
table above.

• To find the perfect mount, please browse www.viewsonic.com or call our service
team.

• When purchasing our wall mount kit, a detailed install manual and all parts
necessary for assembly are provided.

• Do not use screws that are longer than the standard dimension, as they may
cause damage to the inside of the Display set.

5

2. Display Features

Control Panel Overview

4

Terminal Interface Overview

This section introduces you to the features of your Display.

Note: The features or applications described in this User’s manual may vary
depending on the device model purchased.

2.1 Control Panel Overview

CDE7500

① ② ③ ④ ⑤

⑥

⑦

6

CDE8600

Item Description

Power On/Standby button

Press to show the OSD (On Screen Display) menu
VOL + / VOL - button; select or adjust menu options
BRI+ / BRI- button; select or adjust menu options
Press to show Input Source menu
Indicator and remote receiver
AC Power On/Off switch

7

2.2 Terminal Interface Overview

CDE7500

Optional Slot in PC

Optional Slot in PC

CDE8600

8

① ② ③ ② ④ ⑤

Optional Slot in PC

Optional Slot in PC

CDE7500

CDE8600

⑥ ⑦ ⑧ ⑨ ⑩ ⑫⑪ ⑬

Item Description Item Description

Power port AV-IN port

HDMI ports AUDIO IN port
LAN port USB ports
VGA port Headset port
VGA-AUDIO SPDIF port
AV-OUT RS232 IN/OUT port
YPbPr/YCbCr IN ports

9