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ViewCast GoStream Userguide

GoStream® Series User Guide
© 2013 ViewCast Corporation. All rights reserved.
Microsoft, Windows XP, Windows, Windows Media, and Silverlight are trademarks or registered trademarks of Microsoft Corporation
QuickTime, iPhone, iPad, and iPod are trademarks or registered trademarks of Apple Inc.
Adobe and Flash are trademarks or registered trademarks of Adobe Systems Inc.
Disclaimer
The information in this publication remains the property of Corporation. Users may not use, reproduce, or disclose this information without the implied consent and written approval of the company.
ViewCast Corporation makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, ViewCast Corporation reserves the right to revise this publication to make enhancements in the products described in this manual, at any time, without obligation to notify any person or entity of such revisions or changes. In no event will ViewCast Corporation be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
ViewCast Corporation is not responsible for any third-party license fees that may occur with the use of our products by an end user including but not limited to creating or distributing content. The user is responsible for any fees the Multimedia Patent Trust may apply for creating and distributing MPEG content.
Warranties
For complete warranty details, refer to the specific warranty included with each product. General warranty information includes the following:
Limited Warranty: ViewCast warrants its hardware products against defects in material and workmanship under normal use for the period of one year (12 months) from date of sale. Where specific warranties exist that provide coverage that is more substantial, notwithstanding the warranty provisions herein, such product warranties control and preempt or supersede the warranty provisions herein.
Reseller Pass Through of Standard Limited Warranties: Resellers pass the ViewCast standard limited warranties for the products through to the customer without modification. Any modification of a product voids the ViewCast warranties or any other existing or available warranty.
Corporate Contact Information
ViewCast collaborates and partners with various clients to integrate products into their individual environments.
Niagara Technical Support: Phone: 972.488.7156, Fax: 972.488.7111 or submit the technical support online request from the ViewCast website.
ViewCast USA Support: Monday through Friday: 9 a.m. – 5 p.m. Central Time. Typical response time is within one business day for customers without a Priority Support Agreement.
ViewCast Corporation 756 Port America Pl, Suite 400, Grapevine, TX 76051 USA
Toll Free (U.S. only): 800.250.6622 website: www.viewcast.com
GoStream Series User Guide
Contents
Before You Begin ................................................................................................................ 1
Product description .......................................................................................................................... 1
Audience .......................................................................................................................................... 2
Conventions for this guide ............................................................................................................... 2
Rack mount safety instructions ....................................................................................................... 3
FCC notice ........................................................................................................................................ 4
Installing additional software .......................................................................................................... 5
Connecting to the Internet .............................................................................................................. 5
Environmental notices ..................................................................................................................... 6
Warnings .......................................................................................................................................... 7
Overview .............................................................................................................................. 9
Media system functions ................................................................................................................... 9
Install overview .............................................................................................................................. 10
Prerequisites .................................................................................................................................. 10
System requirements ..................................................................................................................... 11
Specifications ........................................................................................................................... 11
GoStream series front panel .......................................................................................................... 12
GoStream series back panel ........................................................................................................... 14
Connecting the system .................................................................................................................. 15
GoStream system menu ................................................................................................................. 16
GoStream series home page .......................................................................................................... 17
Menu bar commands .............................................................................................................. 17
GoStream series browser windows flow ....................................................................................... 19
Easy Setup ......................................................................................................................... 20
Web interface ................................................................................................................................ 21
Easy first time set up ...................................................................................................................... 22
Connecting to an electrical power source ............................................................................... 22
Performing the initial startup .................................................................................................. 23
Connecting to an IP network ................................................................................................... 24
Changing the network settings ................................................................................................ 25
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Basic Operations ............................................................................................................... 29
Starting up ...................................................................................................................................... 29
Shutting down ................................................................................................................................ 30
Starting an encoder ........................................................................................................................ 31
Checking CPU usage ................................................................................................................ 33
Stopping an encoder ...................................................................................................................... 34
Connecting an external storage device.......................................................................................... 35
Exporting captured video files ....................................................................................................... 35
Web Interface ..................................................................................................................... 37
Logging in ....................................................................................................................................... 37
Registering your product ......................................................................................................... 39
Connecting to an IP network ................................................................................................... 42
Creating an encoder ....................................................................................................................... 42
Viewing all encoders ...................................................................................................................... 44
Starting an encoder ........................................................................................................................ 45
Stopping an encoder ...................................................................................................................... 46
Connecting an external storage device.......................................................................................... 47
Analog Inputs .................................................................................................................... 49
Adaptive Apple HTTP Live streaming encoder with analog inputs ................................................ 50
Video tab ................................................................................................................................. 51
Audio tab ................................................................................................................................. 55
Output tab ............................................................................................................................... 56
H.264 Presets tab .................................................................................................................... 58
Adaptive Adobe Flash Dynamic streaming encoder with analog inputs ....................................... 59
Video tab ................................................................................................................................. 60
Audio tab ................................................................................................................................. 64
Output tab ............................................................................................................................... 65
H.264 Presets ........................................................................................................................... 67
Adaptive Microsoft Smooth Streaming encoder with analog inputs ............................................ 68
Video tab ................................................................................................................................. 69
Audio tab ................................................................................................................................. 73
Output tab ............................................................................................................................... 74
H.264 Presets ........................................................................................................................... 76
Adobe Flash H.264 encoder with analog inputs ............................................................................ 77
Video tab ................................................................................................................................. 78
Audio tab ................................................................................................................................. 80
Output tab ............................................................................................................................... 81
H.264 Presets ........................................................................................................................... 83
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AVI encoder with analog inputs ..................................................................................................... 84
Video tab ................................................................................................................................. 85
Audio tab ................................................................................................................................. 87
Output tab ............................................................................................................................... 88
MPEG4 encoder with analog inputs .............................................................................................. 90
Video tab ................................................................................................................................. 91
Audio tab ................................................................................................................................. 95
Output tab ............................................................................................................................... 96
H.264 Presets tab .................................................................................................................... 98
MPEG-4 Presets tab ................................................................................................................. 99
MPEG-2 Presets tab ............................................................................................................... 100
Microsoft Windows Media encoder with analog inputs ............................................................. 101
Video tab ............................................................................................................................... 102
Audio tab ............................................................................................................................... 104
Output tab ............................................................................................................................. 105
DRM tab ................................................................................................................................. 108
Digital Inputs ................................................................................................................... 109
Adaptive Apple HTTP encoder with digital inputs ....................................................................... 110
Video tab ............................................................................................................................... 111
Audio tab ............................................................................................................................... 115
Output tab ............................................................................................................................. 116
H.264 Presets tab .................................................................................................................. 118
Adaptive Adobe Flash encoder with digital inputs ...................................................................... 119
Video tab ............................................................................................................................... 120
Adaptive encoder video stream table ................................................................................... 122
Audio tab ............................................................................................................................... 124
Output tab ............................................................................................................................. 125
H.264 Presets tab .................................................................................................................. 127
Adaptive Microsoft Smooth Streaming encoder with digital inputs ........................................... 128
Video tab ............................................................................................................................... 129
Audio tab ............................................................................................................................... 133
Output tab ............................................................................................................................. 134
Adobe Flash H.264 encoder with digital inputs ........................................................................... 136
Video tab ............................................................................................................................... 137
Audio tab ............................................................................................................................... 139
Output tab ............................................................................................................................. 140
H.264 Presets tab .................................................................................................................. 142
AVI encoder with digital inputs .................................................................................................... 143
Video tab ............................................................................................................................... 144
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Audio tab ............................................................................................................................... 146
Output tab ............................................................................................................................. 147
MPEG4 encoder with digital inputs ............................................................................................. 149
Video tab ............................................................................................................................... 150
Audio tab ............................................................................................................................... 154
Output tab ............................................................................................................................. 156
H.264 Presets tab .................................................................................................................. 158
MPEG-4 Presets tab ............................................................................................................... 159
MPEG-2 Presets tab ............................................................................................................... 160
Windows Media encoder with digital inputs ............................................................................... 161
Video tab ............................................................................................................................... 162
Audio tab ............................................................................................................................... 164
Output tab ............................................................................................................................. 165
DRM tab ................................................................................................................................. 168
Audio Input Card Settings .............................................................................................. 169
TS Container .................................................................................................................... 173
Streaming to a TS container ......................................................................................................... 173
Streaming ..................................................................................................................................... 176
Output tab ............................................................................................................................. 176
Encoder Groups .............................................................................................................. 179
Viewing encoder groups .............................................................................................................. 179
Creating encoder groups.............................................................................................................. 180
Starting an encoder group ........................................................................................................... 181
Stopping an encoder group ......................................................................................................... 181
Editing encoder groups ................................................................................................................ 182
Additional Settings and Features ................................................................................... 183
Configuring machine properties .................................................................................................. 183
Changing the computer name ............................................................................................... 184
Changing the login password from the factory default ........................................................ 185
Configuring alerts ......................................................................................................................... 186
Configuring network properties .................................................................................................. 187
Configuring network cards .................................................................................................... 187
Configuring IP address ........................................................................................................... 188
Configuring advanced network settings ................................................................................ 188
IP Route table ............................................................................................................................... 189
System configuration settings...................................................................................................... 190
Setting current system configuration .................................................................................... 191
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GoStream Series User Guide
Configuring email/SMTP settings .......................................................................................... 192
Configuring default directory setting .................................................................................... 193
Setting CPU thresholds .......................................................................................................... 194
Restore Niagara factory defaults ........................................................................................... 195
Viewing the activity log ................................................................................................................ 196
Viewing alerts............................................................................................................................... 198
Activating optional features ........................................................................................................ 199
Connecting an external storage device........................................................................................ 200
Using the Niagara SCX web interface........................................................................................... 200
SNMP ............................................................................................................................... 201
External SNMP Manager ....................................................................................................... 201
SNMP UDP Ports Used by SNMP Manager and SNMP Agents .................................................... 202
UDP Port for SNMP Requests ................................................................................................ 202
UDP Port for SNMP Traps ...................................................................................................... 202
Configure ViewCast SNMP Agent Service .................................................................................... 203
Configuring community names ............................................................................................. 203
Configuring permitted SNMP managers ............................................................................... 204
Configuring trap destinations ................................................................................................ 206
Configuring SNMP agent contact and location (optional)..................................................... 208
Use UDP Port Other Than 161 for SNMP Requests ..................................................................... 209
ViewCast SNMP Agent MIB Files .................................................................................................. 209
Retrieving IP and MAC Addresses of the Encoder System .......................................................... 210
SNMP Examples ........................................................................................................................... 210
Query system information (SNMP GET Example) ................................................................. 210
Start/stop an encoder through SNMP ................................................................................... 211
Start/stop all encoders per group through SNMP................................................................. 211
Start/stop all encoders in the system through SNMP ........................................................... 212
Start SNMP trap listener ........................................................................................................ 212
Appendix A: DRM for Windows Media ........................................................................... 213
Importing a DRM profile .............................................................................................................. 213
Appendix B: H.264 Advanced Settings .......................................................................... 219
H.264 Presets ............................................................................................................................... 219
Settings ........................................................................................................................................ 220
MPEG-4 Presets ........................................................................................................................... 222
Settings ........................................................................................................................................ 223
MPEG-2 Presets ........................................................................................................................... 226
Settings ........................................................................................................................................ 227
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Contents
Appendix C: Mapped Network Drive Setup ................................................................... 231
Appendix D: System Menu (LCD Display) ..................................................................... 239
Encoder menu .............................................................................................................................. 240
Encoder start ......................................................................................................................... 240
Encoder stop .......................................................................................................................... 240
Encoder status ....................................................................................................................... 240
Access Health menu ..................................................................................................................... 241
CPU status ............................................................................................................................. 241
Memory available .................................................................................................................. 241
Setup system menu ..................................................................................................................... 242
Network MAC address ........................................................................................................... 242
View network settings ........................................................................................................... 243
Enable DHCP .......................................................................................................................... 243
Set static IP addresses ........................................................................................................... 244
Set gateway address .............................................................................................................. 245
Set date and time .................................................................................................................. 246
Set video standard ................................................................................................................. 246
Factory restore ...................................................................................................................... 247
Export files menu ......................................................................................................................... 248
Export to USB drive ............................................................................................................... 248
Shutdown GoStream system ................................................................................................. 248
Index ................................................................................................................................ 249
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GoStream Series User Guide
Before You Begin
Thank you for purchasing the GoStream streaming media system. The GoStream is a powerful, compact streaming system for houses of worship, broadcasters, boardroom, government, network service providers and education institutions. The GoStream has enhanced audio features for adaptive and non­adaptive encoders.
For the latest ViewCast product information and news, visit www.viewcast.com.
Product description
Depending on your model, encoding formats include:
Adobe® Flash® H.264 Adobe Flash dynamic streaming Apple® HTTP live streaming (HLS) Microsoft® Live IIS Smooth Streaming Microsoft Windows Media® (Silverlight®) SD and HD* MPEG-4, H.264, H.263 MPEG 2 Transport stream, H.264 and MPEG 2 codecs 3GPP/3GPP2, MP4 container support
* Output streams tested up to 1080p at 30 fps using Flash H.264 and Windows Media
You can configure your system by attaching a monitor, keyboard, and mouse to the system (see Easy Setup).To control your system from another networked computer, use the client interface for remote management software. The web interface allows you to set many other system parameters for your Niagara system.
Figure 1. ViewCast GoStream series
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Before You Begin
Convention
Description
Example
Bold text
Characters to enter when referenced in a procedure. The name of fields or keys to press.
In the example, enter DTMF as the group type. Press Enter to save your changes.
Note:
Provides supplemental information.
Note: The prompt may not
display if …
IMPORTANT!
Provides important data that affects how the system or software responds.
IMPORTANT! You must install
Niagara SCX prior to configuring SCX options…
CAUTION!
Provides information to help avoid possible damage to hardware or a system crash (without data loss).
CAUTION! Use case sensitive
commands to keep from destroying…
WARNING!
Provides information to ensure you avoid potential injury, death, or permanent system damage.
WARNING! Do not touch
exposed wires.
Audience
The audience for this publication includes anyone who uses or administers the GoStream system. They should have a basic technical understanding of streaming media. This user guide provides information on the GoStream system only.
Conventions for this guide
This guide uses the following document conventions to help you identify different types of information.
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GoStream Series User Guide
Operating Temperature
The operating ambient temperature of a rack environment may be greater than room ambient if installed in a closed or multi­unit rack assembly. Therefore, you should install the equipment in an environment compatible with the maximum ambient temperature of 40° C.
Reduced Air Flow
You must not compromise the airflow required for safe equipment operation when you install the equipment in a rack.
Mechanical Loading
Mounting of the equipment in the rack should be such that you do not cause a hazard due to uneven mechanical loading.
Circuit Overloading
Consider the connection of the equipment to the supply circuit and the effect that the overloading of the circuits might have on current protection and supply wiring. You must also consider and use the equipment nameplate ratings when you address this concern.
Reliable Grounding
You must maintain reliable earth grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as using power strips).
Rack mount safety instructions
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Before You Begin
FCC notice
WARNING! You must connect this device and peripherals using shielded cables to comply with
FCC radio emission limits.
WARNING! Modifications to this device not approved by ViewCast Corporation could void the
FCC-granted authority for you to operate the device.
WARNING! The GoStream series complies with the limits for a Class A digital device pursuant
to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference when you operate the equipment in a commercial environment. This equipment generates, uses, and may radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area will likely cause harmful interference. In this case you must correct the interference at your own expense.
Note to CATV Installer: Pay special attention to Section 820-40 of the NEC that provides guidelines
for proper grounding. It particularly specifies that you must connect the cable ground to the grounding system of the building as close to the point of cable entry as practical.
WARNING! Equipment installation must comply with local and national electrical codes.
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GoStream Series User Guide
Installing additional software
Niagara systems run an embedded version of the Microsoft Windows 7 operating system (OS), which is a sub-set of the normal retail version. The Microsoft License agreement limits the use of the system to what the machine is designed to do.
The Microsoft Update process is turned off by default to prevent interruptions during live streaming events. It is also not advised to use a Windows 7 installation CD to add features to the system or the system may fail.
You may load additional software on the system; however, ViewCast does not support this additional software. You also need to ensure the primary drive is not full or the system will fail. In the event of a problem, you may need to perform a Factory Restore, which returns the system to the original software load. You may save the current encoder profiles and reload them when the Factory Restore is complete.
You can perform a Factory Restore at any time. This process returns the system to the software load that came with the system. Perform a Factory Restore if the system becomes unstable due to installed applications, viruses, etc. Please refer to the user guide for instructions.
ViewCast Support can provide assistance should the system fail to start. In most cases, you can restore a system to operation without returning it to ViewCast. There is a fee in the event a user returns a system due to applications the user installed or if the system failed because the primary partition (drive C) is full.
Connecting to the Internet
Never connect a Niagara system directly to the Internet. ViewCast recommends taking precautions against unwanted access such as installing Niagara systems behind a router or firewall. The speed of the
router or switch should match or exceed the speed of the system’s network card. See your network
administrator for recommendations.
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Before You Begin
Product Disposal Information:
Dispose of this product in accordance with local and national disposal regulations (if any) including those regulations governing the recovery and recycling of Waste Electrical and Electronic Equipment (WEEE).
RoHS Compliant:
ViewCast Corporation commits to compliance with the European directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment, Directive 2002/95/EC, the RoHS directive.
This product supplied to the European Union does comply with the RoHS directive. ViewCast certifies that this equipment shipped to the European Union conforms to the 2002/95/EC directive.
For current RoHS statement, see www.viewcast.com.
Environmental notices
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GoStream Series User Guide
Warnings
Only trained and qualified personnel should install, replace, or service this system.
Do not attempt to open the case of the system. If you do so, you incur a high risk of electrical shock that may cause damage to the system or personal physical injury or death to you and/or others. No user­serviceable parts exist inside the system. If you open the system case or make unauthorized changes to the case, ViewCast voids your warranty.
Install the system away from any heat sources. This remains vital to the safety of the product users. Do not install the system near any heat sources such as:
Radiators Heat registers Stoves Other heat-producing equipment
WARNING! Installing the system near heat sources could result in personal injury or death. WARNING! Never insert objects of any kind into the system through any system openings, as the
objects may touch dangerous voltage points, short out parts, and result in a risk of fire or electrical shock.
Do not stack the system atop or below other electronic devices as this can cause heat build-up and vibration of the system. These conditions can damage the system thereby voiding the limited warranty.
Do not install the system in any area where the temperature is less than 5°C or more than 40°C. Transfer from temperature extremes may cause condensation. Let the system remain unplugged at room temperature for at least 45 minutes before connecting it.
Use an outlet with surge suppression or ground fault protection when using the system. Unplug the power cord from the wall outlet, disconnect the network connection, and disconnect the lines between the system and the video source for added protection:
During a lightning storm During dangerous weather conditions When the encoder remains unattended or unused for long periods
Reduce the risk of fire or electric shock. Do not expose the system to any rain or moisture. Exposing the
system to rain or other types of moisture could result in system damages. Do not place any liquids on or near the system. If you place liquids in any form on or near the system, do so at your own risk, for you incur a high risk of electrical shock that could occur and cause damage to the system.
WARNING! Exposing the system to rain or other types of moisture could result in physical injury or
death. Any liquids on or near the system may result in electrical shock and personal injury or death.
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Before You Begin
Refer all servicing to authorized service personnel. You must have authorized personnel only service any damaged system. Relevant damage may occur with but is not limited to the following:
An unplugged or damaged power supply cord Spilled liquid on the system Fallen objects in or on the system System exposure to rain or other moisture or liquid Failure to perform as described in the User Guide A dropped system
ViewCast assumes no liability or responsibility for any damaged system that clients continue using.
Use only attachments, accessories, or equipment specified by the manufacturer with the system. Using accessories or attachments not recommended by the encoder manufacturer voids the Limited Warranty.
Do not attempt to service the system yourself. If you open or remove covers, you may be exposed to dangerous voltage. Such action voids the Limited Warranty. Refer all servicing issues to authorized service personnel only.
The plug-socket combination that serves as the main disconnecting device must be accessible at all times.
Protect the power cord from anyone walking on it and being strained or pinched particularly at plugs, electrical receptacles, and the point where the power cord exits the system.
Do not use adapter plugs or remove the grounding prong from the power cable.
Use only the type of power source indicated on the marking label on the back panel of the unit to operate the system. Unplug the system power cord by gripping the plug and removing it from the power source. Do not pull the cord to remove the power source from the system.
Do not plug the system into a wall outlet that contains an overload of electrical cords or power strips/extension cords. This type of overload may result in fire or electrical shock risks.
Always handle the system carefully. Always avoid excessive shock and vibration to the system. Excessive shock or vibration can damage the system.
WARNING! Excessive shock or vibration to the system may result in electrical shock and personal
injury or death.
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GoStream Series User Guide
Overview
Before you can use your GoStream series streaming media system, you first need to set up and configure it. This chapter is dedicated to providing you with the details and step-by-step instructions you need to make your installation as quick-and-easy as possible.
All you need to get started are the four following requirements:
AC power source (100 - 240 V) Your audio and video source (such as a camera, video player, or other audiovisual output device) A streaming media server or hosting provider IP connection and/or Internet connection
The GoStream series are easy-to-use streaming systems that allow you to:
Connect to a compatible browser on a dynamic host configuration protocol/domain name server (DHCP/DNS)
network.
Configure and connect your audio and video source to the Niagara system. Select your output formats and streaming settings. Enter your streaming server information. Start streaming your media.
Use the web interface for setting options and controlling your Niagara system from another networked computer, as well as options that are more advanced.
Note: Read the information in this section before connecting the system to the power source.
Media system functions
Although it has many features and capabilities, the GoStream series streaming media systems perform the following functions:
Supports both Multi-Program Transport Stream (MPTS) and Single Program Transport Stream (SPTS). Accepts digital standard definition (SD) or high definition (HD) SDI video and a variety of digital and analog audio
inputs depending on the configuration of your system
Encodes the signals into digital IP video formats Delivers the IP audio and video content over an IP network and can save an archival copy
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Overview
Install overview
You must complete the following primary tasks to install the Niagara system:
1. Address and comply with all prerequisites.
2. Connect the Niagara system using its power source.
3. Connect the video source (camera or video recorder) to the system.
4. Connect the system to an IP network.
5. Configure the Niagara system.
Prerequisites
Before installing and connecting the Niagara system, ensure you comply with the following prerequisites:
All packaged items are undamaged and in working order. Your environment meets all system requirements. Safety instructions, notices, and warnings detailed in Before You Begin including:
o Rack Mount Safety Instructions o FCC Notice o Environmental Notices o Warnings
If any components are missing or damaged, do not continue with the installation. Contact the ViewCast reseller from which you purchased your GoStream system for assistance in obtaining any missing parts or for parts replacement.
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GoStream Series User Guide
System requirements
Ensure your computer meets the following system requirements.
Browser interface Any Firefox or Internet Explorer (IE)-based computer, workstation, or laptop
that interfaces to a dynamic host configuration protocol/domain name server (DHCP/DNS)­compatible network
User Interface High-speed Internet and dial-up users
Specifications
Multi-core processor 120 GB SATA SSD or optional 500 GB/1 TB SSHD GoStream H – Osprey 820e
GoStream Ha – Osprey 820e and 800a GoStream S – Osprey 825e GoStream Sa – Osprey 825e and 800a
12.25” H x 8.5” W x 5.25” D 13 lbs (5.89 Kgs) 150 W power supply
ViewCast 11
Overview
A.
USB port to allow the export of files to USB storage devices, installing updates or firmware, or connecting USB devices.
B.
The LCD display shows the system menu and menus and allows you to perform basic functions.
C.
This light indicates when the system detects that a video source is connected to one of its video inputs.
Note: This light only illuminates when you start an encoder.
D.
Press this button to activate the system menu on the LCD display.
E.
Press this button to navigate the system menu on the LCD display.
F.
Press this button to enter or accept the menu choice highlighted on the LCD display. This button is used for system menu operations.
G.
Press this button to navigate the system menu on the LCD display.
H.
Press this button to start the encoder highlighted on the LCD display.
I.
Press this button to stop an encoder when it is highlighted on the LCD display.
J.
Press this button once to power up the system. When the system is powered up, press this button once to power it down.
K.
When an encoder profile is assigned to one of these buttons, press the assigned button and then Stream to start the encoder.
Press the assigned button and Stop to stop the encoder.
L.
When the Alarm Light indicator is lit, press this button to view a log of the most recent
GoStream series front panel
You should familiarize yourself with the front panel controls for the GoStream series. Remove the front panel to access additional functionality such as USB ports and the power button. Figure 2 and the table below illustrate the buttons and lights that constitute the front panel functions.
Figure 2. GoStream series front panel
12 ViewCastMicrosoft
GoStream Series User Guide
alarms recorded.
Press Enter to clear these alarms from the log.
M.
Allows headphones to be connected to the system for audio monitoring.
N.
Indicates audio input presence.
O.
Controls the audio level on the headphones.
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Overview
A.
Ethernet port for connecting to your network.
B.
USB5 and USB4 let you connect USB control devices, such as a USB memory device, keyboard, and mouse.
C.
Ethernet port for connecting to your network.
D.
Ethernet port for connecting to your network.
E.
USB1 and USB0 let you connect USB control devices.
F.
Display port 0 for a monitor.
G.
USB3 and USB2 let you connect USB control devices.
H.
Display port 1 for a monitor.
I.
DVI-I port for a monitor.
J.
Audio line in port
K.
Audio speaker out port
L.
Audio microphone input port
M.
9-pin digital audio input – This input is only available on certain GoStream models.
N.
15-pin analog audio input – This input is only available on certain GoStream models.
GoStream series back panel
Figure 3 illustrates all connectors and other components of the GoStream series back panel. The connectors vary depending on the Osprey capture card installed. Figure 3 depicts the GoStream Sa model.
Figure 3. GoStream Sa model back panel
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GoStream Series User Guide
O.
Power input
P.
Video and audio inputs – These inputs will vary depending on the GoStream model.
1.
Connect the appropriate video and audio connectors (items M, N and P on Figure 3).
2.
Connect the power adaptor (item O on Figure 3.
3.
Attach the system to the network input (items A, C, or D on Figure 3).
4.
Press Power (item J on Figure 2).
Connecting the system
The following steps refer to a direct connection to the GoStream series systems only.
To connect the system:
ViewCast 15
Overview
Encode
Start an encoding session. Stop an encoding session. View the status of an encoding session.
Access Health
Check the CPU status. View available memory. Check the temperature of the unit. Check the versions.
Setup System
Set the Preset A,B,C buttons. View network settings. Configure primary or secondary settings. Set the network MAC address. View link status. Set date and time. Set the video standard. View the temperature alarm. View the audio source. Perform a factory restore.
Export Files
Export files to a USB memory device.
Shutdown System
Restart system. Power off system.
GoStream system menu
The GoStream system menu (Figure 4) is located on the LCD panel on the front of the unit. The menu allows you to quickly and easily configure the system. You use the Up and Down arrow buttons to navigate through the different functions on the system menu.
Figure 4. System menu
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GoStream Series User Guide
Menu
Command
Function
Home
View general administrative information about
the Niagara system.
Use the menu bar commands.
Encoders
All Encoders – View the encoder profiles. Preset A – Assign a loaded encoder profile to
the A button the front panel of the GoStream.
Preset B – Assign a loaded encoder profile to
the B button on the front panel of the GoStream.
Preset C – Assign a loaded encoder profile to
the C button on the front panel of the GoStream.
Groups – Manage specific encoder groups that
have one or more encoders assigned.
GoStream series home page
The home page (Figure 5) is the first page presented after you log into the Niagara SCX remote management software. From this page, you can access the different windows for configuring, controlling, and monitoring the activities and alerts of the Niagara system.
Figure 5. Series home page
Menu bar commands
The home page menu bar allows you to use the commands described in the table below.
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Overview
Menu
Command
Function
Configuration
Machine Properties – View details on the
machine properties including the network name, serial number, and all software versions installed.
Alerts – Modify the settings to control how the
system manages application alerts that occur during normal operations or streaming.
Network Properties – View information on the
network properties and addresses for both NIC ports and modify these properties.
IP Route Table – Add or delete IP destinations. System Configuration – Modify the system
configuration including setup for email alerts from the Niagara system whenever it encounters an operation error.
Status
View Activity Log – View all system activities
including the time and date of each event.
View Alerts – View all alerts including the time
and date of each alert.
Maintenance
Product Registration – Register your Niagara
system to protect your investment.
Feature Activation – Activate additional
features available for purchase.
Log Out
Log out of the system and return to the login
screen.
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GoStream Series User Guide
GoStream series browser windows flow
Figure 6 shows the interrelationship and flow of the available configuration windows you may use to configure the GoStream system.
Figure 6. GoStream series browser windows
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GoStream Series User Guide
Easy Setup
You use two interfaces to operate your GoStream system:
Front panel LCD display and buttons Web interface through Niagara SCX® management software
Most of the basic operations can be performed from the front panel of the system.
You should perform most setup and operations by accessing the web interface from a computer that resides on the same network as your GoStream.
With the web interface, you can customize your encoding settings and assign specific encoding profiles to the Preset ABC buttons on the front panel. The web interface provides the ability to control your system remotely from a computer that can be rooms or continents away from the system if both your system and the computer have Internet access to communicate with each other.
The easy setup option explores the optimal configurations for the novice user to set up the Niagara system easily and quickly. Easy set up includes actions you can perform on your Niagara system using the web interface to include configuring the following:
Encoder settings Groups Network properties Machine properties System properties System alerts
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GoStream Series User Guide
Web interface
The web interface presents a logical flow of configuration information for the encoding system. Refer to Figure 6 for a diagram and menu bar commands, which include:
Home Encoders
o All Encoders including encoder properties o Preset A, B, and C o Groups
Configuration
o Machine Properties o Alerts o Network Properties o IP Route o System Configuration
Status
o Activity Log o Alerts
Maintenance
o Product Registration o Feature Activation
Log Out
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Easy Setup
1.
Attach the block end to the power input located on the AC/DC adapter.
2.
Plug the other end of the cable into a wall outlet or surge protection enabled power strip connected to a wall outlet or other common power source.
Easy first time set up
You should read all instructions, notices, and warnings in the Before You Begin section before getting started with your new GoStream system for the first time. Also, ensure you have all required parts and meet all system requirements before installing this product.
Do not continue with the installation if you find any components missing or damaged. Contact the ViewCast reseller where you purchased your system for assistance in obtaining any missing or replacement parts.
Connecting to an electrical power source
The system ships with one of the following power cables:
North America power cable International power cable UK power cable
To connect the power source:
WARNING! The plug-socket combination must remain accessible at all times as it serves as the main
disconnecting device.
WARNING! Do not work on the system, connect, or disconnect cables during periods of lightning
activity.
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