Vicks VEV320 Series Use And Care Manual

VEV320 Series

Use and Care Manual

This humidifier adds water vapor to the surrounding air helping the user breathe better. If you have
any questions about the operation of your Vicks Filtered Cool Moisture Humidifier, call our toll-free
Consumer Relations line at 1-800-VAPOR-1-2 or e-mail us at [e-mail].

FilteredCoolMoisture

Humidifier

IMPORTANT!

READ AND SAVE THESE INSTRUCTIONS

Replacement filter: Protec PWF2/PWF2-CAN

Filters impurities from the water
Self regulating evaporative system

adjusts output for maximum comfort
Multiple output settings
Quiet operation

2 3

1. The humidifier should always be placed

on a firm, flat, waterproof surface at least
four feet (1.2 m) away from bedside, 12 in
(30 cm) from the wall, and out of reach of
patients, children and pets.

2. Be sure the humidifier is in a stable

position and the power cord is away from
heated surfaces and out of the way to
prevent the humidifier from being
tipped over.

3. Before using the humidifier, extend the cord

and inspect for any signs of damage. Do
not use the unit if the cord has

been damaged.

4. The humidifier has a polarized plug (one

blade is wider than the other) as a safety
feature. This plug will fit into a polarized
outlet only one way. If the plug does not
fit fully into the outlet, reverse the plug.
If it still does not fit, contact a qualified
electrician. Do not attempt to defeat this
safety feature.

5. CAUTION: To avoid fire or shock

hazard, plug the humidifier directly into a
120V AC electrical outlet. To avoid risk of
fire, shock or personal injury do not use an
extension cord.

6. Shut off and unplug humidifier before

moving. The humidifier should always
be unplugged and emptied when not
in operation or while being cleaned. Do
not move or tilt humidifier while it is in
operation. Plug and unplug humidifier with
dry hands. Never pull by cord.

7. When moving or lifting the full Water Tank,

use two hands; one hand on the Tank
Handle and the other on the bottom of
the Tank.

8. Do not add any medications, inhalants,

scented products or essential oils into
Base, Water Reservoir or Water Tank.

9. Do not cover or insert objects into any

openings on the humidifier

10. Do not block intake or output vents.

11. Do not operate the humidifier without

water. Turn off and unplug unit when Water
Tank is empty.

12. Humidifier requires regular cleaning. Refer

to, and follow, cleaning instructions.

13. Do not operate outdoors; this appliance is

intended for indoor use.

14. Do not attempt to repair or adjust any

electrical or mechanical functions on this
humidifier. Doing so will void your warranty.

15. For residential use only.

Invisible moisture

This Vicks Filtered Cool Moisture Humidifier is an evaporative humidifier.

• Evaporative humidification means you will NOT see the

moisture output.

• With evaporative humidification, a fan pulls dry air from the
room through the saturated Wicking Filter. Moisture from the
Wicking Filter evaporates and is pushed into the room with the
help of the fan.

• Evaporative humidification adjusts moisture output to the
amount of moisture the air can hold. The drier (less humid) the
air in the room, the more moisture the humidifier will add to
the air. An evaporative humidifier cannot add more moisture to
the room than the air can hold. The amount of moisture the air
can hold depends on many factors including relative humidity
level, temperature and size of room.

A Wicking Filter inside the humidifier absorbs water from the reservoir. A fan pulls dry air from the
room into the humidifier where it passes through the saturated Wicking Filter. The filter captures
minerals and other impurities from the water, before the moisture is evaporated back into the dry
room with the help of the fan. The amount of moisture output depends on many factors, including
the current room humidity and temperature. As the humidity level in the room increases, the moisture
output decreases, which prevents over humidification.

Getting to know your Vicks Filtered Cool Moisture Humidifier

How It Works

Important Safety Instructions

READ AND SAVE THESE SAFETY INSTRUCTIONS BEFORE USING THIS HUMIDIFIER

When using electrical appliances, basic precautions should always be followed to reduce the risk
of fire, electrical shock and injury to persons, including the following:

Vicks Filtered Cool Moisture Humidifier (Model VEV320)

Output Grill

Tank Handle

Wat er Tank

Plunger

Tank Gasket

Plunger Gasket

Spring Valve

Tank Cap

Water Reservoir

Base

Intake Grill

Motor Housing

Scent Pad Door

Power Knob

Wicking Filter

4 5

$

The following accessories work great with your humidifier.

VEV320 Series Accessories

Vicks VapoPads

®

Provides soothing
menthol (VSP-19,
VSP19FP, VSP-19-CAN,
VSP19VPC) or lavender/
rosemary (VBR-5, US
only) vapors.

(One Menthol Sample
Pad Included)

Required

Protec Extended
Life Humidifier Filter
(PWF2/PWF2-CAN)

Removes minerals
and pollutants
from water. Helps
prevent the growth
& migration of mold,
algae and bacteria
on filter.

Protec® Antimicrobial
Cleaning Cartridge
(PC-1, PC-2 and
PC-1C)

Helps keep your
humidifier cleaner,
longer. Continuously
cleans and protects
humidifiers against
bacteria & mold.

Humidity Monitor
(V70 or V70-CAN)

Displays relative
humidity and room
temperature so
you can maintain a
comfortable humidity
level in your home.
The ideal humidity
level is between
40-60%.

1. Remove packaging material. Keep this Use and Care Manual for future reference.

2. Remove twist tie and extend power cord.

3. Place the humidifier on a firm, level, water resistant surface at least 12" (30 cm) from any

walls. DO NOT block Intake Grill on base of unit. DO NOT place on surfaces that can be
damaged by water.

1. Lift Motor Housing.

2. Run Wicking Filter under cool water until saturated.

3. Gently place wet Wicking Filter in base; do not squeeze out excess water.

Setting Up Your Humidifier

Prepare Wicking Filter

Prepare Wicking Filter (Continued)

Filling/Refilling Water Tank

Step 2

Step 2 Step 3

Step 3 Step 1



Step 1

A Wicking Filter is required for this unit to operate.

The Wicking Filter will capture minerals from your water and will prevent “white dust.”

If you have hard water, you will need to replace your filter more frequently.

See “Filter Care ” section for tips on prolonging the life of your Wicking Filter.

1. Remove the Water Tank and carry to sink or tub. Turn Tank upside down and remove the Tank

Cap by turning counter-clockwise (left). You can grasp the outside of the Tank Cap or the inside
support ribs, whichever is more comfortable for you.

2. Fill the Water Tank with cool tap water. Do not use warm or hot water. The Tank and Reservoir

combined hold approximately 0.8 gallons (3.0 L) of water.

Note: The top of the Water Tank is flat so it should sit flat in your sink. If it does not fit, the large

Tank opening will allow you to tip the Tank sideways to fill.

3. Replace Tank Cap and secure tightly by turning clockwise (to right).

4. Carry full Water Tank back to humidifier using two hands; one hand on handle at the top of the

Tank and other hand supporting the bottom of the Tank. Take care not to push the plunger on
the bottom of the Water Tank or leaking may occur.

5. Place the Water Tank on the humidifier Base. You will hear the water draining into the Reservoir.

Operating Your Humidifier

1. With Power Knob in the OFF position, plug humidifier into a polarized 120V outlet.

CAUTION: To avoid electric shock, do not plug humidifier into outlet with wet hands.



Step 1 Step 2 Step 3

Step 2





Step 1 Step 5



Step 4 Step 3

6 7

It is recommended you change your Wicking Filter every 30-60 days
depending on water quality and usage. If you have hard water you
may need to replace your filter more frequently.

Change your filter if you notice:

• The filter is hard and crusty

• The filter starts to give off an odor

• Moisture output is decreased

Be sure to use only Protec® Replacement filters. This humidifier takes Protec PWF2
Replacement Filter. The filter is Protec antimicrobially treated and helps prevent the
growth and migration of mold, algae and bacteria on the filter.

To prolong the life of your Wicking Filter, turn it over each time you fill the Water Tank.
This will keep the top of the filter from drying out and will help the filter to age
more evenly.

If you notice the filter getting hard, you may soak the Wicking filter in cool water to loosen mineral
buildup. This will temporarily improve the performance until a replacement filter is purchased.

Do not attempt to clean the Wicking Filter with vinegar or any chemical solutions. Doing so may
damage the Filter.

NOTE: Running the humidifier without water in the Tank or Reservoir will help dry out Wicking Filter

quickly for short term storage.

Protec antimicrobial layers in the Wicking Filter help to prevent growth of mold on the filter. However,
the filter still needs to be replaced regularly. Humidifier filters and accessories require replacement
and are not covered under warranty.

2. Turn the Power Knob to high ( ) or low ( ) setting.

High ( ) setting will provide quicker moisture output. The fan will push more moisture off the

Wicking Filter and into the air. The water level will go down faster than on the low ( ) setting
since more moisture is going into the air.

Low ( ) will provide less moisture output. The fan will run quieter and the Water Tank will not

have to be filled as frequently since less moisture is going into the air.

3. When the Tank is empty, turn off the humidifier and refill it. NOTE: if the humidifier will not be

used for more than a few days, empty the water from the Water Tank and Reservoir and dry out
the filter to prevent growth of bacteria or mold.

NOTE: While the humidifier is operating, you will hear the fan running but will NOT see the
moisture output. This is normal for an evaporative humidifier. To check the humidity level in the
room, use a humidity monitor like the Vicks V70 or V70-CAN, available at retailers or online at
www.vickshumidifiers.com.

You may hear a gurgling sound. This is the water flowing from the Water Tank into the Reservoir and
indicates your humidifier is working properly.

Filter Care

Your Cool Moisture Humidifier can be used with Vicks VapoPads®, VSP-19 or VBR-5 series, to
provide up to 8 hrs of soothing vapors. One free sample of the menthol VapoPad is included with
your humidifier.

1. Open Scent Pad Door.

2. Open Scent Pad by tearing notch on pad bag. Do not touch pad with hands. If pad is touched

do not rub face or eyes as it may cause irritation.

3. Insert Scent Pad with angled end facing towards the product. Up to two Scent Pads can be

inserted. Close door.

4. After 8 hrs discard Scent Pad(s).

To continue using Scent Pads, repeat steps 1-4.

Using Scent Pads

Step 1 Step 2 Step 3

HOURS

1

2

3

4

5

6

7

11

8

9

10

12

Step 4

VapoPads® Recommended Usage:

• Not recommended for infants under 10 lbs (4.5 kg).

• For children between 10-22 lbs (4.5-10 kg ) do not use more than 2 pads in a 24 hr period.
Scent Pad Ingredients: VSP-19, VSP19FP, VSP19VPC, VSP-19-CAN: Eucalyptus Oil, Menthol, Glycol,

Cedar Leaf Oil & Others. VBR-5: Glycol, Eucalyptus Oil, Rosemary Oil, Camphor, Lavender
40/42 & others

Operating (Continued)

8 9

Before Cleaning

1. Turn off and unplug humidifier. Never clean the humidifier when it is running.

2. Remove Wicking Filter and any other accessories from humidifier.

3. Empty water from Water Tank.

Instructions for Scale Removal

Follow steps 1-3 under Before Cleaning, then follow the additional steps below. Filter must be
removed from humidifier before scale removal; do not clean filter with vinegar.

1. Pour 2 cups of undiluted distilled white vinegar in Water Tank. Replace Tank Cap and secure

tightly by turning clockwise (to right). Swish vinegar around in Tank to wet entire inside of Tank.

2. Place Tank on Base. Vinegar solution will drain into Water Reservoir and loosen mineral buildup

(scale) in Base, Reservoir and bottom of Water Tank. Soak for 20 minutes.

3. After soaking, empty vinegar from Water Tank. With vinegar in the base, clean all interior

surfaces with a soft cloth or brush to help remove scale.

4. Rinse Water Tank, Base and Reservoir with water until the smell of vinegar is gone.

NOTE: Consider using a Protec Cleaning Cartridge (PC-1, PC-2 and PC-1C) to keep your humidifier

cleaner longer. Protec Cleaning Cartridge continuously cleans and protects against bacteria
and mold. It also helps prevent the buildup of slime in the water and on humidifier surfaces.
The Protec Cartridge will keep your humidifier cleaner longer between cleanings. However,
your humidifier still needs to be cleaned regularly.

Step 1

V

2C

Step 1

Step 1



Step 2

MINUTES

Step 2

MINUTES

Step 2

Step 3

Step 3 Step 4

Step 3

Follow steps 1-3 under Before Cleaning, then follow the additional steps below. Filter must be
removed from humidifier before disinfecting; do not clean filter with bleach solution.

1. Mix ½ gallon (1.9L) of water with ½ teaspoon of bleach. Pour bleach solution into Water Tank.

Replace Tank Cap and secure tightly by turning clockwise (to right). Swish bleach solution
around in Tank to wet entire inside of Tank.

NOTE: Using more than ½ teaspoon of bleach to ½ gallon of water may result in

damage to humidifier.

2. Place Tank on Base. Bleach solution will drain into Reservoir. Soak for 15-20 minutes.

3. Empty bleach solution from Tank and Base. Rinse with water until the smell of

bleach is gone.

End of Season Care and Storage

Follow cleaning instructions above when the humidifier will not be used for at least one week, or it is
the end of the season. Remove any accessories, including the Wicking Filter, and allow the humidifier
to dry completely before storing.

DO NOT store humidifier with water inside the Base, Water Reservoir or Water Tank.
At end of season, remove and throw away filter. Do not store humidifier with a used filter.

Consumer Relations

For questions, technical support or to order replacement parts contact Consumer Relations.
Be sure to specify model number VEV320.

Kaz USA, Inc.

Consumer Relations Department
250 Turnpike Road
Southborough, MA 01772
1-800-VAPOR-1-2

[e-mail]
www.vickshumidifiers.com

Instructions for Disinfecting

To keep your humidifier running efficiently, clean it regularly. Weekly cleaning is recommended.
All maintenance should be done in the kitchen or bathroom on a water resistant surface

near a faucet.

Do not wash any components of this humidifier in a dishwasher.
To properly clean your humidifier we recommend the separate processes of Scale

Removal and Disinfecting. These two processes must be done separately.

Caring For Your Humidifier

10 11

Troubleshooting

If your humidifier is not working properly, refer to the following:

NOTE: Failure to keep this unit clean from mineral deposits normally contained in any water supply

will affect the efficiency of operation of this unit. Customer failure to follow these instructions
may void the warranty.

Problem Possible Cause Solution

Power Knob is turned to
high (

) or low ( )

and the Power Knob light
is off

• Unit is not plugged in • Plug unit in

• No power at outlet • Check home circuits, fuses;
test outlet

Water leaking from Base • Tank Gasket is loose

or falling out

• Be sure Tank Gasket is
properly in place

• Plunger Gasket is loose
or falling out

• Push Plunger Gasket
back in place

• Cap is not screwed
on properly

• Unscrew cap and line
up threads properly; turn
clockwise (to right) to tighten

• Possible damage to Tank • Check Tank for cracks
or damage.

Tank and Base are slimy • Need to clean • See “Caring for

Your Humidifier”

Fan is running but water
level is not going down

• Filter is clogged with

mineral deposits

• See instructions for
“Filter Care”

• Relative humidity level in
room is too high

• If running humidifier in closed
room, open doors to ventilate

Water is not draining
into reservoir

• Spring valve may be stuck • Check spring valve to make
sure it is properly in place

Electrical Ratings

The Vicks VEV320 Series model is rated at 120V, 60 Hz.
IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE YOUR

WARRANTY. DO NOT RETURN THE HUMIDIFIER TO THE ORIGINAL PLACE OF PURCHASE. DO NOT
ATTEMPT TO OPEN THE MOTOR HOUSING OR TAMPER WITH THE POWER KNOB YOURSELF. DOING
SO MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.