How it Works
Vertu
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VM-03
User Manual
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Vertu VM-03 User Manual

HANDMADE IN ENGLAND
S I G N A T U R E T O U C H
U S E R G U I D E V E R S I O N 1 . 0
Contents
Contents
Introduc tion 5
Your Signature Touch phone 5 Help and support 5
Safety 6
Safety 6
Your phone 7
Package contents 7 Features and keys 7 Antenna locations 8 Headset 9 Change the volume 9
Getti ng started 10
Explore 16
Apps 21
Vertu Servic es 24
Text entr y 26
Calls 28
Contacts 31
Mess aging and email 35
Musi c 37
© 2015 Vertu Corporation Limited. Allrights reserved. 2
Contents
Maps and navigati on 40
Personalisi ng y our phone 41
Social networks 44
Managing accounts 45
Brows er 46
Camera 48
Gal ler y 51
Offi ce tools 53
Connectiv ity 55
Phone management 58
FAQs 61
© 2015 Vertu Corporation Limited. Allrights reserved. 3
Contents
How do I setup an emailaccount on myphone? 64
How do I transfer contactsto my phone? 64 How do I set my music as ringtone? 65 How do I change the font size on
thelist of people I have contacted frequently? 66
Access ori es 68
Specific ations 70
Care of your phone 72
Safety and warranty 75
Software applicationnoticesfor thephone 83
© 2015 Vertu Corporation Limited. Allrights reserved. 4

Introduction

Introduction

Your Signature Touch phone

This user guide isintended to provideyou with details on how to use the prominent features on your Signature Touch.
To accessthe exclusive privilegesand benefitssuch as Vertu Life, Vertu Concierge, and Vertu Certainty, you must register your phone.
The pictures used in this user guide are provided for illustration purposes only. T hey may differ from the exact appearance of your Signature Touch.

Help and support

To find out more about using your phone:
l Contact Vertu Customer Service by either pr essingthe Vertu key or through the Vertu Certainty
app.
l Refer to the user guide on your phone from the Vertu Certainty app, or on the Vertu website at
http://www.vertu.com/gb/en/product-support/user-guides-and-downloads/.
l Use the setup wizards available on the phone to help you with things such as registration, or to
create an emailaccount.
Compliance information
You can find compliance information on a metal plate that is located inthe SIM compartment. For instructionson accessing the SIM compartment, see "Insert the SIM card" on page 10. The information displayed includes the IMEI number, serial number, product name and 2D barcode.
© 2015 Vertu Corporation Limited. Allrights reserved. 5

Safety

Safety

Safety
Read these simple guidelines. Not following them may be dangerous or illegal. Read the complete user guide for further information.
Switc h off in restric ted areas
Switch the deviceoff when mobilephone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey allinstructions in restricted areas.
Road safety comes first
Obey all local laws. Always keep your hands free to operate the vehiclewhile driving. Your first consideration while driving should be road safety.
Interference
Allwirelessdevicesmay be susceptible to interference, which could affect performance.
Qual ifi ed servi ce
Onlyqualified per sonnel may install or repair this product.
Keep y our device dry
Your device is not water-resistant. Keep it dry.
Protect your hearing
To prevent possible hearing damage, do not listen at high volume levelsfor long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.
© 2015 Vertu Corporation Limited. Allrights reserved. 6
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Your phone

Your phone

Package contents

l Signature Touch phone
l Wallcharger (AC-32V) with regional plugs
l MicroUSB cable 1200mm (CA-225DV)
l V Collection Wired Headset, Type WH-4V/WH-5V
l Polishing cloth
l Collateral pack, including QuickStart Guide, Warranty and Authenticity Card
The package contents may vary slightlyin accordance with the materialsused in your par ticular phone and with regional regulations.

Features and keys

Front
Earpiecespeaker
Headset connector
Notification light
Volume up key
Volume down key
Front camera
Ambient light sensor
Microphone
Loudspeaker (stereo)
© 2015 Vertu Corporation Limited. Allrights reserved. 7
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Your phone
Back
LED flash
MicroUSB connector
Vertu key
Power key/screen lock
NanoSIMdoor
Noise-cancelling microphone
MicroSDcard door
Main camera
Quarter turn

Antenna locations

Avoidtouching the antenna areas while the antennas are in use. Contact with antennas affectsthe communication quality and may reduce battery life due to higher power levelsduring operation.
© 2015 Vertu Corporation Limited. Allrights reserved. 8
Your phone

Headset

Use the headset provided to connect to your phone. Alternatively, you can connect any compatible headsets.

Change the volume

Press the volume keys to change the volume during a call. When you ar e not on a call, press the volume keysto change the ringtone volume.
Touch to select Dolby profiles.
Touch for quickaccess to adjust Ringtone, Call Music and Alarm volumes.
© 2015 Vertu Corporation Limited. Allrights reserved. 9

Getting started

!

Insert the SIM card

Your Signature Touch phone isequipped to work with a nanoSIM card.
Important: Do not attempt to insert another type of SIM as this will not be compatible and may damage the cavity.
To avoid damaging the SIM card or your phone, follow these steps carefully:
1.
The back plate ismade up of two doors. To access the nanoSIM cavity, pull out the quarter turn and rotate it clockwise. Thisopens the door on the left.
Getting started
2.
Slide your nanoSIM into the cavity.
© 2015 Vertu Corporation Limited. Allrights reserved. 10
3.
!
Finally, close the door making sure it clicks into place.

Access external memory card

You can expand the memory capacity of your phone using a removable microSD card.
Important: Do not attempt to insert another type of memory card as this willnot be compatible and may damage the cavity.
To avoid damaging the microSD card or your phone, follow these steps carefully:
1.
Rotate the quarter turn anti-clockwise untilthe right door opens.
Getting started
2.
Slide the microSD card into or out of the cavity.
© 2015 Vertu Corporation Limited. Allrights reserved. 11
!
Getting started
3.
Finally, close the door making sure it clicks into place.

Charge the phone

The internal battery needs activating prior to first use, and it is recommended to charge the battery at this point as it may not have been supplied with a full charge. Connect the supplied USB data cableinto the charging port on the side of the phone. Then connect the other end of the cable to the USB port on your Vertu mains charger.
Important: Use only chargers, cables and accessories supplied by Vertu.
If the phone indicates a low charge, do the following:
1.
Connect the supplied wallcharger to the wall outlet and then insert the microUSB connector into your phone.
2. When the battery is fullycharged, disconnect the charger from the phone and then from the wall outlet.
Note:
l You can use the phone whileit is charging.
l If the battery is completely discharged, it may take several minutesbefore the charging indicator is
displayed or befor e you can make any calls.
l The phone cannot be activated using the Vertu Wireless Powerpack.
© 2015 Vertu Corporation Limited. Allrights reserved. 12
Getting started
Other ways to charge the battery
You can also charge your phone by connecting it to your computer using the USB cable, or by placingit on the optionalVertu WirelessCharging Pad.
Note: Your phone charges quicker when connected to the wallcharger.
Battery Saver mode
If the battery is r unning low and you ar e unable to charge your Signature Touch, you can use the Battery Saver feature. This extends battery life by limiting your device'spower consumption. Your phone's performance is reduced when Battery Saver is switched on, and email and other apps may not update until you open them.
To enable Battery Saver, touch Apps> Settings >Battery> >Battery Saver .
When Battery Saver is enabled, displayson the status bar. Battery Saver automaticallyturns off when
you charge the phone.
You can also set up your Signature Touch to automatically switch on Battery Saver when the battery
charge drops below 15% or 5%. To enable automatic Battery Saver, touch Apps> Settings >
Battery> >Battery Saver>Turn on automatical ly .

Switch the phone on or off

Switc h on: Press and hold the Power key untilthe phone vibrates.
Switc h off: Press and hold the Power key, and then touch Power off.
In the unlikelyevent that your phone stops responding, reboot it. T o reboot, press and hold the Power and Volume Down keys, at the same time, until the phone vibrates. Thistakes approximately 10 seconds.
Note: Alwaysremember to power off your phone before removing and inserting a SIM card. This action willensure that your network connectivity is restored.

Start-up process

1 Wi-Fi setup and G oogle registration
To connect to Wi-Fi and r egister with Google:
1. Pressand hold the Power key for a few seconds until you feel your phone vibrate.
2. Scroll to your preferred language and touch the arrow.
3. Select a Wi-Fi network from the displayed list.You can choose to Skip this step.
© 2015 Vertu Corporation Limited. Allrights reserved. 13
Getting started
4.
Enter the wirelesspassword when prompted, and then touch CONNECT. If you can see a Wi-Fi symbolon the top line of your display, the password isaccepted.
Note: If you are using domesticWi-F i, the password is usuallyfound on the back of the router.
5.
Touch Next to continue.
Note:If you have been using an Android device with NFC capability, you can use Tap & Go to import your previoussetup onto your new Signature Touch. Simply turn on NFC on your Android device then touch the backs of both phones together untilyou hear an alert tone. Once the alert has sounded follow the instructions on your Android to allow the Bluetooth data transfer.
6. Sign in to your Google account, or create a new account if you do not have one.
7. Enter the preferred payment options for your Google account, when prompted. This enables you to make purchasesfrom Google Play™. If you do not want to do this now, touch Remind Me Later.
8.
If you saved your previousAndroid setup, you can import this setup to your Signature Touch. You can do this either by using a previouslybacked up Google account, or by using the Tap & Go feature if your Android device has NFC capability.
9. Checkwhich Google services are enabled. You can disableany services you do not need.
10. Touch Next to continue.
11. Choose whether or not to accept Google Now. This is a customised information feed to help you plan your day.
This completes Wi-F i setup and Google registration.
2 Vertu registration
If you are a new Vertu customer you willbe asked to create a Vertu account. If you already own a Vertu phone you can simply log in to your existing account with your Vertu username and password.
Completing Vertu registration will give you access to unique privileges and benefits relevant to you.
Tip: For quickaccess to the range of exclusive services, press the Vertu key.
3 Recommended Apps
For more on the apps that Vertu recommend, see "Recommended Apps" on page21.
4 Transfer contacts
Transfer contactsto your phone with your Gmail™ account, your SIM card or your iCloud account.
For information on transferring contacts, see "Transfer contacts" on page33.
© 2015 Vertu Corporation Limited. Allrights reserved. 14
Getting started

Use your phone when it is locked

To unlockthe screen, press the Power key,touch and slide upwards.
You can lockthe screen either by pressing the Power keyor by simply leaving the screen to time out.
For more information on different screen lock types, see "Screen lock" on page43.
© 2015 Vertu Corporation Limited. Allrights reserved. 15
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Explore

Explore

About the home screen

The home screen actsas a gateway to the functions on your phone while also providing you with allthe latest information:
Statusand notification bar
Widget
Appsmenu
Favourites tray
Back, Home and Recent
Apps

Status and notification bar

Status information, such as time, network signal strength and battery level indicator, isdisplayed at the top right of the screen.
Any notifications, such as new messages or calendar appointments, are displayed in the top left of the screen. T o see your notifications, touch the bar and drag down. Touch a notification to open it.
You can also quickly control your Wi-Fi, Bluetooth, GPS, mobile data, USB connectivity and display options from the status and notification bar.
Touch Home to close the status notification bar.
Tip: Flick the notification left or right to clear it from the list.
© 2015 Vertu Corporation Limited. Allrights reserved. 16

Status and notification icons

Network (fullsignal) Wi-Fi connected
No network Wi-Fi available
GPRS data connection Bluetooth™ connected
H+ (fastest data) Bluetooth™on
Battery (full charge) GPS(location found)
Battery (charging) GPS (searching)
Battery (empty) USB connected
Active call Downloading
Missed call Uploading
New voicemail SD card
Calendar reminder Background data sync
Explore
New SMS Alarm set
New MMS Silent
New chat Vibrate
New email Aeroplane mode on
New Gmail Warning
© 2015 Vertu Corporation Limited. Allrights reserved. 17
Explore

Interruptions and priority mode

If you are in a business meeting or do not want to be interrupted by your phone, you can use the Priority Mode feature to screen unwanted calls, hide message notifications and silence Calendar alerts.
To set up your Priority Mode profile, touch Apps> Settings >Sound & noti fic ation>
Interruptions . You can now selectwhich interruption types you want to allow, or turn off allinterruption types.
Tip: To activate PriorityMode, press the volume key and touch Priority.

Notifications

When your phone is locked, notificationsof r eceived messages, missed callsor event alerts displayon thescreen.
To dismiss the notifications, swipe them to the side.
If you want to hide notificationson a locked screen, touch Apps> Settings>Sound &
notifi cation>When device is locked.

Clock widget

The clockwidget on the home screen displaysthe following information:
l Analogue clock with a digital date indicator
l Alarms set for the next 12 hours
l Free and busy periods, taken from the calendar, around the clockbezel
l Local time. If you are roaming, the clockdisplays both the local time and the time at your home
location.
l Periods of silence for when you do not want to be disturbed by notifications. T hese periods appear
as a red rim on the clock widget.
l Periods of priority for when you only want to be disturbed by priority notifications. These periods
appear as a grey rim on the clockwidget.
To set an alarm, touch the centre of the clock.
To display an appointment, touch the edge of the clock and then touch the pop-up to open the appointment. To clear the appointment, touch the screen.
© 2015 Vertu Corporation Limited. Allrights reserved. 18
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Explore

Back, home and recent apps

You can use the thr ee icons on the bottom of your screen to navigate between screens and apps.
Back
Home
Recent apps
Touch Backto go back to your previous screen.
Touch Home to move an app to the background and return to the home screen. Touch and hold Home to go to the search screen.
Touch Recent apps to view a list of the apps that you have used most r ecently.

Add widgets to the home screen

Widgets are apps that provide live content suchas news, weather forecasts and messages.
To add widgets to the home screen:
1. Touch and hold an empty spot on the home screen and touch WIDG ETS.
2. To select a widget, touch and hold it, and then drag it to the home screen.
To see the widget menu options, open the widget and touch .
To resize certain widgets, such asCalendar, touch and hold the widget and then release it. The widget is then highlighted and you can drag it to the size required.
Note: Downloaded apps from Google Play™may automaticallydownload other associated widgets. Tocheckyour widgets, touch and hold an empty spot on the home screen and touch WIDGETS.

Favourites tray

The favourites tray appears at the bottom of the home screen. Use it to accessyour favourite apps quickly.
To remove an app from the favourites tray, touch and hold the app then dr ag to Remove at the top of thescreen.
© 2015 Vertu Corporation Limited. Allrights reserved. 19
Explore
To add an app to the favourites tray, touch Apps. Touch and hold the app, and drag it to
thefavouritestray.

Quick settings

Quick settings is a convenient settings menu that you can accessat any time on your Signature Touch, even when the phone is locked. Using quicksettings, you can accessWi-Fi settings, Aeroplane mode, main device Settings and more.
To accessQuick settings, swipe down with two fingers on any screen.
Tip: Touch Torch to switch on the camera flash and use it as a flashlight. Touch it again toswitchitoff.

Sharing your Signature Touch

You can easilyshare your Signature Touch with others without revealing your per sonal information by
using the Multiple User feature. Simplyswipe down from the locked display,touch the on the top-right
corner and then select Add guest. Under this profile, the SMS Message function will be disabled and the Guest will not be able to access your messages, contacts, photos or installed applications. T he voice call function is disabled but can be enabled if you so choose.
To revert back to your own user profile, simplyfollow the same stepsand select your personal profile.
Tip: You can choose to enable or disable the phone functionality in the Guest profile byswitching
to your own profile and selecting MO RE SETTINGS>Guest >Allow phone calls.
Warning: Disabling the phone functionality willprevent outgoing callsbut incoming callscan stillbe received.
If the Signature Touch is to be shared on a longer term basis, we recommend you use the Add User profile. This willprompt the phone setup sequence to provision the new user’s accounts. If you choose, phone calland SMS Message functions can be enabled.

Voice actions

With voice actions you can set an alarm, call friends, and more just by speaking clearly into your phone.
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Voice diall ing: on the home screen, touch and then say “Call” and then a contact name or phone number.
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Voice c ommands : on the home screen, touch and then say a command, such as "Open Calendar".
© 2015 Vertu Corporation Limited. Allrights reserved. 20
!

Apps

Apps

About apps

Your Signature Touch gives you access to a wide range of useful apps.
To accessyour apps, touch Apps from the home screen. F lick left or right to see allyour apps.
To close the apps screen, touch Home.
To view your most recently used apps, touch Recent apps.

Recommended Apps

> >
Recommended Apps providesyou with a single, tr usted destination where you can quicklyand simply browse and install the apps you use every day. The selection of apps displayed has been chosen based on your country, ensuring that they ar e relevant to you.

Google Play™

> >
The Google Play Store app will help you with justabout anything.
Scrollto the app you want to install, and then touch Install (if the app is free) or touch the price to buy. Once installed, the new app is displayed in the apps screen.
To view a list of your downloaded apps, touch Apps> Setti ngs>Apps. A list of your downloaded
apps is displayed, and these apps are available to download again.
Important: Choose your apps carefullyfrom trusted sites, or you can rely on Vertu Recommended Apps.
Your application purchasesare tied to your Google account and can be installed an unlimited amount of times on any device. So, for example, if you remove 'My Favourite Game' to save memory, you can reinstallit at a later date with no charge by simplyvisiting My Apps. For more information on My Apps, see "Manage and restore apps" on page22. You can also re-installapps from the My Android™ Apps section of play.google.com.
© 2015 Vertu Corporation Limited. Allrights reserved. 21

Apps precautionary advice

To protect your phone from the threat of spyware, phishing, or viruses, it isimportant that you choose your apps carefully.F or Vertu-recommended security apps, see "Recommended Apps" on page 21.
l Some apps drain your phone of phone memory and battery more than others. If you find that an
app isdraining your phone, simplyuninstall it.
l Before you get Android apps on Google Play™, check the ratings and comments. If you aren't
convinced by the legitimacyof an app, don't install it.
l Some apps may contain inappropriate content for children.

Update apps

If you receive an over-the-air notification of an update on your phone for a Google Play™ app, you can follow the instructionsto download and installthe update software or you can opt to dismissthe notification.
The Allow automatic updating setting is often activated by default when you installan app. To change
this setting, touch Apps> Play Stor e> >Settings >Auto-update apps.
Tip: To conserve data usage and only update your apps over Wi-Fi, touch Apps >
Play Store> >Settings >Auto-update apps>Auto-update over Wi-Fi only.
Apps

Manage and restore apps

To manage your apps, touch Apps> Settings>Apps>All.
Touch an app to see itsdetails(such as access permissionsand file size), and then touch to select options such as force the app to stop, uninstall,or clear data.
To restore apps that you have previously installed from Google Play Store, touch Apps>Play Store>
>My apps. A listof your downloaded apps is displayed, and these apps are available to download
again.

Close apps

To close an app, touch Home .
Many of your apps will continue to run in the background after you have closed them. T o quicklyopen recently used apps, touch Recent apps .
Tip: To remove apps from this list , flickleft or right.
© 2015 Vertu Corporation Limited. Allrights reserved. 22

Uninstall apps

To delete an app, touch Apps> Settings >Apps>app name>Uninstall.
Apps
© 2015 Vertu Corporation Limited. Allrights reserved. 23

Vertu Services

Vertu Services

About Vertu Services

Your unique Vertu experience starts with registration. Once you have successfullyregistered your phone you are able to access the privileges and benefits by pressing the Vertu Key.
Vertu Concierge
Concierge offers 24-hour wor ldwide assistance,recommendationsand priority bookings. They facilitate your every request, from findingthe perfect gift to accessing 'money-can't-buy' events, experiencesand everything in between. Your Concierge willfulfil every request using their unique expertise and inside knowledge.
It's simple to stay in touch with a choice of livechat, emailor telephone, depending on your personal communication preference. And so you're always up to date, you can find your requests at the touch of abutton.
Vertu Life
Life offers access to a world of opportunity with privileged access to curated experiencesand global events, hand-picked for the discerning taste of Vertu users.
Enjoyprivileged access to a private members club in Hong Kong, tickets for the Champions League final or an invitation to join the stars at the Academy Awards, alldynamicallydelivered through your handset. Concierge isintegrated into Life, meaning that any of the content which interests you can be activated quicklyand simply.
Vertu Certainty
Certaintyprovides peace of mind for your Vertu and your data, delivering a host of integrated security features and services through our expert partners and best-in-class technology.
Our renowned Vertu Customer Serviceis always available should you require any assistance with your Vertu. Call or email Vertu Customer Servicefrom within the Vertu Certainty application, or browse the phone user guide and FAQs directly on your phone. With our Remote Assist technologywe can support you immediately wher ever you are to keep you and your Vertu going.
Vertu Certaintyalso includes:
l GlobalWi-Fi connectivitypowered by iPass, the world'sleading Wi-Fi network, with unlimited data
usage to over 15 million Wi-Fi hotspots around the world*.
l The ability to lock, wipe, find and ring your Vertu phone at any time via the Lost Phone service. This
service does not require set up and is activated once you have registered your Vertu phone. In the event of losing your Vertu phone, simply log in to your account on vertu.com from another device.
© 2015 Vertu Corporation Limited. Allrights reserved. 24
Vertu Services
l Vertu Sync which allows iCloud users to easilysynchronise their iCloud contacts and calendar with
their Vertu phone (See "Transfer contacts" on page 33 for further details).
* For partner services and duration please see the specification for your phone.
© 2015 Vertu Corporation Limited. Allrights reserved. 25
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Text entry

Text entry

Keyboard entry

To open the touch screen keyboard, touch a text entry box. To enter text, touch the letters on the keyboard. The keyboard is displayed in your country's native text input format, for example, QWERTY, in both portrait and landscape modes.
Text box
Shift
Keyboard for numbers and
symbols
Space
Speech-to-text dictation
Delete
Cut, copy and paste text
Touch and hold a section of text to select it. Tabs appear, marking the boundaries of the selection. Dr ag
these tabs to reduce or increase the selection, and then touch or to cut or copy.To paste the text,
touch the point where you wishto insert it, and touch the tab that appears. Then touchPaste.

Predictive text

Predictive text input isbased on a built-indictionary to which you can add new words. It is not available in alllanguages, and is active by default. As you start typing a word, your phone suggests possiblewords for you to choose. When the correct wor d isdisplayed, touch the word. If the word isnot in the dictionary, the phone suggestsan alternative word fr om the dictionary. To add a new word to the dictionary, touch the word you have typed.
Tip: To see a menu of punctuation marks, touch and hold the full stop key.
© 2015 Vertu Corporation Limited. Allrights reserved. 26
Text entry

Gesture typing

For many languages, your phone lets you spellout words by sliding a finger tip across the keyboard. As you move between keys, your movements ar e traced by a blue trailacross the keyboard and the word you have spelt out appears in the middle of the strip above the keyboard. To end a word and insert a space, lift your finger. The phone automatically inserts spaces between words.

Dictionaries

To view your dictionaries,touch Apps> Setti ngs>Language & input>Personal dictionary .
Touch + to add words to your dictionary.

Change the keyboard language

To change the language on your keyboard, touch Apps> Settings >Language & i nput and
select another option fr om Keyboard & input methods.
Note: The keyboard options available will change depending on your language selection.
If you change the keyboard language and you want to be able to use spellcheckfor the new language, you must install an additionalkeyboard dictionary. Under Keyboard & input methods, touch G oogle Keyboar d>Text cor rec tion>Add-on dictionaries >a listed dictionary option>Install.
© 2015 Vertu Corporation Limited. Allrights reserved. 27
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