Vertu Ti RM-828V User Manual

User Guide Version 1.0

Contents

Introduction 5

Your VERTU Ti phone 5

Help and support 5

Safety 6

Your phone 7

Package contents 7

Features and keys 8

Back, home and menu keys 9

Antenna locations 9

Headset 10

Change the volume 10

Getting started 11

Insert the SIM card 11

Charge the phone 13

Switch the phone on or off 14

Touch screen actions 15

Start-up process 16

Use your phone when it is locked 17

Explore 18

About the home screen 18

Status and notification bar 18

Status and notification icons 19

Clockwidget 19

Add widgets to the home screen 20

Favourites tray 20

Airplane mode 20

Voice actions 20

Apps 21

About Apps 21

Recommended apps 21

Google Play 21

Apps precautionary advice 22

Update apps 22

Manage and restore apps 22

Close apps 22

Uninstall apps 23

Vertu Services 24

About Vertu Services 24

Text entry 26

Keyboardentry 26

Predictive text 26

Dictionaries 26

Change the keyboard language 27

Calls 28

About calls 28

Make and answer calls 28

Call the last number dialled 29

Quicklycallyour favourites 29

Listen to your voicemail 29

Divert callsto another number 29

Make a conference call 30

Contacts 31

About contacts 31

Call, text or email contacts 31

Add contacts 32

Join contacts 32

Edit or delete a contact 32

Save a number from a callor message 32

Personalise contacts 33

Add a contact group 33

Transfer contacts 33

Messaging and email 35

About messaging 35

Send and read messages 35

Send a message to a group 35

Instant messages 36

Manage messages 36

Corporate email setup 36

Google mail setup 36

Personal email setup 37

Music 38

About music 38

Get music 38

Set up music 38

Play music 39

Maps and navigation 40

Contents

Google Maps™ 40

Google Maps™ with Navigation (Beta) 40

Personalising your phone 41

Widgets 41

Shortcuts 41

Ringtones 41

Wallpapers 42

Assign sounds to actions 42

Display settings 42

Auto-rotate 42

Screen lock 43

Date and time settings 43

Language and region settings 43

Social networks 44

Add an account 44

Delete an account 44

Synchronise contacts 44

Managing accounts 45

Configure syncoptions 45

Add and delete accounts 45

Backup and restore accounts 45

Browser 46

About the web browser 46

Browse the web 46

Connect to the internet 47

Add a bookmark 47

Widget feeds 47

Privacy and security 47

Downloads 47

Camera 48

About camera 48

Take and share photos 48

Camera settings 49

Record and share a video 50

Video settings 50

Gallery 51

About gallery 51

View and edit photos and videos 51

Share photos and videos 51

View an album 51

Create a folder 52

Assign contact images and wallpaper 52

Take a screen shot 52

Office tools 53

Clock 53

Calculator 53

Calendar 53

Connectivity 55

Wi-Fi 55

Bluetooth 55

Location services 56

Set your phone to sync with your computer 57

Copy between the phone and a PC 57

Tethering and portable hotspot 58

NFC 58

Phone management 59

System update 59

Free up phone memory 59

Optimise data usage 59

Data roaming settings 60

Backup and restore your phone 60

Set your phone to lock automatically 60

Change your PIN code 60

Access codes 61

Master reset 61

Tips and tricks 62

General tips 62

Extend battery life 62

FAQs 64

Questions 64

Do I need a Google™ account to use my phone? 64

How can I extend the battery life of my phone? 64

How can I reduce my data costs, especiallywhen abroad? 65

How do I transfer musicfrom my computer to my phone? 65

Contents

How do I setup an email account on my phone? 66

How do I transfer contacts to my phone? 66

How do I transfer photos from my phone to my computer? 67

How do I set my music as ringtone? 67

How do I change the font size on my phone? 68

How do I check if I have the latest software updates on my phone? 68

Why have I got no connectivity? 68

Why ismy internal storage less than advertised? 68

How do I protect my phone from unauthorised use? 69

How do I find the IMEI number of my phone? 69

Why does my phone get warm? 69

How do I know how much storage I have on my phone? 69

How do I set a photo as my wallpaper? 69

Accessories 70

Battery charger 70

Data cable 70

Vehicle charger 71

Vertu Portable Power pack 72

Wired stereo headset 73

Specifications 74

Care of your phone 76

General care 76

Embroidery 76

Exoticleathers 77

Leather 77

Non-precious metals 77

Precious metals 77

Precious stones 78

Sapphire and ceramics 78

Safety and warranty 79

Safety text 79

Additional care and maintenance 83

Manufacturer'sLimited Warranty 84

Software application notices for the phone 87

Certificates and Licences 89

Environmental 89

Export and controls 90

SAR (Specific Absorption Rate) notice RM828V 91

Contents

Introduction

Your VERTU Ti phone

This user guide isintended to provide you with details on how to use the prominent features on your VERTU Ti.

To access the exclusive privileges and benefits such as Vertu Life, Vertu Concierge and Vertu Certainty, you must register your phone.

The pictures used in thisuser guide are provided for illustration purposes only. They may differ from those on your actual version of the VERTU Ti.

Help and support

To find out more about using yourVERTU Ti phone:

Contact Vertu Customer Service by either pressing the Vertu key or through the Vertu Certainty app.

Refer to the user guide on your phone from the Vertu Certainty app, or on the Vertu website at

http://www.vertu.com/help-and-support/user-guides-and-downloads.aspx.

Use the setup wizards available on your VERTU Tiphone to help you with registration to create an email account.

Compliance information

Compliance information is displayed on the metallic label that is found underneath the back cover. For instructionson removing the backcover, see "Insert the SIM card" on page 11. The information displayed includes the IMEI number, serialnumber, product name and 2D barcode.

Introduction

Safety

Read these simple guidelines. Not following them may be dangerous or illegal. Read the complete user guide for further information.

Switch off in restricted areas

Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, orblasting areas. Obeyall instructionsin restricted areas.

Road safety comes first

Obey alllocal laws. Alwayskeep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

Interference

Allwirelessdevicesmay be susceptible to interference, which could affect performance.

Qualified service

Onlyqualified personnel may installor repairthis product.

Keep your device dry

Your device is not water-resistant. Keep it dry.

Protect your hearing

To prevent possible hearing damage, do not listen at high volume levelsfor long periods. Exercise caution when holding your device near your ear while the loudspeakeris in use.

Safety

Your phone

Package contents

VERTU Ti phone

Leather phone slip case

Wired stereo headset (WH-3V)

Wall charger (AC-31) with regional plug heads

Vertu Portable Power pack (DC-15V)

Car charger(DC-30V)

Two microUSB cables1200mm (CA-209DV)

MicroUSB cable 250mm (CA-210DV)

Polishing cloth

MicroSIM and nanoSIM adapters

User collateral pack

The package contents may vary slightly in accordance with the materials used in yourparticular phone and with regional regulations.

Your phone

Features and keys

Front

Front camera lens

Vertu key

Charging/connectivity port

Loudspeaker (stereo)

Notification light

Ambient light sensor

Display

Menu key

Home key

Back key

Back

Headset connector

Volume up key

Volume down key

Loudspeaker (stereo)

Flash lens

Back cover release latch

Rear camera lens

Back cover

Top

Power key

Your phone

Back, home and menu keys

Back key

Home key

Menu key

PressBack to go back to your previous screen.

PressHome to move an app to the background and return to the home screen. Pressand hold Home

to see a list of recent apps.

PressMenu to open the options of the app you are currently using.

Antenna locations

Avoid touching the antenna areas while the antennas are in use. Contact with antennas affects the communication quality and may reduce batterylife due to higher power levels during operation.

Your phone

Headset

Use the headset provided with yourVERTU Tito connect to your phone. Alternatively, you can connect any compatible headsets.

Change the volume

Pressthe volume keys to change the volume of your ringtone or adjust the volume during a call.

Also use the volume keysto adjust the media volume while listening to musicor watching videos.

Your phone

Getting started

Insert the SIM card

Your VERTU Ti phone is designed to be used with a standard SIM card or, through the use of a special adapter, with a microSIM or a nanoSIM card. Your sales pack contains two adaptersto convert a microSIM card or a NanoSIM card into a SIM.

NanoSIM card (shown in the provided adapter)

MicroSIM card (shown in the provided adapter)

SIM card

Important: Use of incompatible nanoSIM, microSIM or SIM cards may damage the card or your phone, and may corrupt data stored on the card.

To avoid damaging the SIM card or yourphone, follow these steps carefully:

Lift the latch and push the mechanism up to release the back cover.

Latch

Open the SIM door by sliding it to left to unlockit.

Getting started

Insert your SIM as shown, close the SIM door and slide it to the right to lock it in place.

Note: Always remember to power off your phone before removing and inserting a SIM card. This action will ensure that your network connectivityis restored.

Replace the back cover.

Getting started

Charge the phone

The internalbattery needs activating prior to first use, and it isrecommended to charge the battery at this point as it may not have been supplied with a full charge. Connect the supplied USB data cable into the charging port on the side of the phone. Then connect the other end of the cable to the USB port on your Vertu mains charger.

Important: Use only chargers, cables and accessoriessupplied by Vertu.

If the phone indicates a low charge, do the following:

Connect the supplied wall chargerto the wall outlet and then insert the micro-USB connectorinto your VERTU Ti phone.

2. When the battery is fully charged, disconnect the chargerfrom the phone and then from the wall outlet.

Note:

You can use the phone while it is charging.

If the battery iscompletelydischarged, it may take several minutes before the charging indicatoris displayed or before you can make any calls.

Tip: You can also charge your VERTU Ti phone using the Vertu Portable Power pack or the vehicle charger, supplied in the salesbox.

Charge the battery using the Vertu Portable Power pack

To charge the Vertu Portable Power packconnect the USB data cable supplied into the charging port on the base. Then connect the other end of the cable to the USB port on your Vertu mains charger.

Once the Vertu Portable Power pack is charged, you can connect it to your phone to charge the phone while you are on the move.

Getting started

Charge the battery over USB

You can also charge yourphone by connecting it to your computer using the USB cable.

Note: Your phone charges quicker when connected to the wall charger.

Extend battery life

Fortips on how to extend batterylife, see "Extend batterylife" on page 62.

Switch the phone on or off

Switch on: Press and hold the Power keyuntil the phone vibrates.

Switch off: Pressand hold the Power key, and then touch Power off.

In the unlikely event that your phone stops responding, reboot it. To reboot, press and hold the Power and Volume Down keys, at the same time, until the phone vibrates. This takes approximately 10 seconds.

Note: Always remember to power off your phone before removing and inserting a SIM card. This action will ensure that your network connectivityis restored.

Getting started

Touch screen actions

Important: Avoid scratching the touch screen. Never use a pen, pencil, or other sharp object on the touch screen.

Touch

To select an item on the screen, touch it.

Touch and hold

To select an item and the actions associated with it, touch and hold.

Drag

Touch and hold the item, and then slide your finger across the screen.

Getting started

Flick

Scroll quicklybetween views or through lists.

Pinch or double-touch

Place two fingers on an item, such as a photo or web page, and then slide your fingersapart to zoom in or together to zoom out.

Or, simplydouble touch the item to zoom in or out.

Start-up process

Step 1: Google™ registration

If you do not already have a Google account, you will be prompted to create one during the registration process. This ishighly recommended as a Google account willgive you access to Google Play™ and other Google apps.

Once you've logged in, all your Gmail™ contacts are synced to your VERTU Ti phone, ready for use.

Gmail providesthe primary means for backing up the contacts, emailsand calendars associated with your account.

Step 2: Vertu registration

If you are a new Vertu customer you will be asked to create a Vertu account. If you already own a Vertu phone you can simply log in to yourexiting account with your Vertu username and password.

Completing Vertu registration willgive you access to unique privileges and benefits relevant to you.

Tip: For quick access to the range of exclusive services, pressthe Vertu key.

Getting started

Step 3: Recommended apps

Formore on the apps that Vertu recommend, see "Recommended apps" on page21.

Step 4: Transfer contacts

Transfer contacts to your VERTU Ti phone with your Gmail™ account or your SIM card.

Forinformation on transferring contacts, see "Transfer contacts" on page33.

Use your phone when it is locked

To unlock the screen, press Home or the Power key and then touch and drag to .

You can lock the screen either by pressing the Power keyor by simply leaving the screen to time out.

Formore information on different screen locktypes, see "Screen lock" on page43.

Getting started

Explore

About the home screen

The home screen actsas a gateway to the functions on your VERTU Ti phone while also providing you with all the latest information:

Status and notification bar

Widget

Apps menu

Favourites tray

Status and notification bar

Status information, such as time, network signal strength and battery level indicator, isdisplayed at the top right of the screen.

Any notifications, such as new messages or calendar appointments, are displayed in the top left of the screen. To see your notifications, touch the bar and drag down. Touch a notification to open it.

You can also quickly control yourWi-Fi, Bluetooth, GPS, mobile data, USB connectivityand display options from the status and notification bar.

PressHome to close the status notification bar.

Tip: Flick the notification left or right to clear it from the list.

Explore

Status and notification icons

network (full signal) H+ (fastest data)

GPS active GPRS data connection

Wi-Fiin range warning

Bluetooth™ on Wi-Ficonnected

USB connected Bluetooth connected

active call background data sync

airplane mode missed call

new text message downloading

new email alarm set

new voicemail calendar event reminder

vibrate musicplayer active

sound off speakerphone on

battery (charging) call muted

battery (full charge)

Clock widget

The clock widget on the home screen displays the following information:

Analogue clock with a digital date indicator

Alarms set for the next 12 hours

Free and busy periods, taken from the calendar, around the clock bezel

Local time. If you are roaming, the clockdisplays both the local time and the time at your home location.

To set an alarm, touch the centre of the clock.

To display an appointment, touch the appropriate quadrant of the clock, and then touch the pop-up to open the appointment. To clearthe appointment, touch the screen.

Explore

Add widgets to the home screen

Widgetsare apps that provide live content such as news, weather forecastsand messages.

To add widgets to the home screen:

Touch Appsand touch WIDGETS at the top of the screen.

2. Flick left to view all widgets.

3. To select a widget, touch and hold it, and then drag it to the home screen.

To see the widget menu options, open the widget and press Menu .

To resize certain widgets, such as Calendar, touch and hold the widget until you feel a vibration. Then drag it to the size required.

Note: Downloaded apps from Google Play may automatically download other associated widgets. To

check your widgets, touch Apps and then touch WIDGETS.

Favourites tray

The favourites tray appears at the bottom of the home screen. Use it to access your favourite apps quickly.

To remove an app from the favourites tray, touch and hold the app then drag to Remove at the top of the screen.

Note: You cannot remove the Apps shortcut from the favourites tray.

To add an app to the favourites tray, touch Apps. Touch and hold the app, and drag it to the favourites tray.

Airplane mode

To turn off all the wireless connections on your phone, press and hold the Power key> Airplane mode.

Tip: Airplane mode helps to conserve battery power.

Voice actions

With voice actionsyou can set an alarm, call friends, and more just by speaking clearlyinto your phone.

Voice dialling: touch Apps > Voice Dialer, and then say “Call” and then a contact name or phone number.

Voice commands: touch Apps > Voice Dialer, and then say a command from the list shown, such as "Open Calendar".

Explore

Apps

About Apps

Your VERTU Ti phone gives you access to a wide range of useful apps.

To access your apps, touch Apps from the home screen. Flick left or right to see all your apps.

To close the apps screen, press Home .

To view your most recentlyused apps, pressand hold Home .

Recommended apps

> >

Recommended apps providesyou with a single, trusted destination where you can quickly and simply browse and installthe apps you use everyday. The selection of apps displayed has been chosen based on your country, ensuring that they are relevant to you.

Google Play

> >

The Google Play Store app willhelp you with just about anything.

Scroll to the app you want to install, and then touch Install (if the app is free) or touch the price to buy. Once installed, the new app is displayed in the apps screen.

To view a list of your downloaded apps, pressMenu > Settings > My Apps. A list of your downloaded apps is displayed, and these apps are available to download again.

To conserve data usage and only update your apps overWi-Fi, press Menu > Settings > Update over Wi-Fi only.

Important: Choose your apps carefully from trusted sites, oryou can rely on Vertu recommended apps. See "Apps precautionary advice" on page 22 and "Recommended apps" page 21.

Your application purchases are tied to your Google account and can be installed an unlimited amount of times on any device. So, for example, if you remove 'My Favourite Game' to save memory, you can reinstall it at a later date with no charge by simply visiting My Apps. Formore information on My Apps, see "Manage and restore apps" on page22.You can also re-installapps from the My Android™ Apps section of

play.google.com.

Apps

Apps precautionary advice

To protect your phone from the threat of spyware, phishing, or viruses, it isimportant that you choose your apps carefully.For Vertu-recommended security apps, see "Recommended apps" on page 21.

Some apps drain your phone of phone memoryand battery more than others. If you find that an app is draining your phone, simplyuninstall it. Formore information, see "Uninstallapps" on page 23.

Before you get Android apps on Google Play, check the ratings and comments. If you aren't convinced by the legitimacy of an app, don't install it.

Some apps may contain inappropriate content for children.

Update apps

If you receive an over-the-airnotification of an update on your phone for a Google Play™ app, you can follow the instructions to download and install the update software or you can opt to dismiss the notification.

The Allow automatic updating setting is often activated by default when you install an app. To change

this setting, touch Apps > Play Store > and then press Menu > My Apps > app > Allow

automatic updating.

Tip: To conserve data usage and only update your apps overWi-Fi, touch Apps > Play Store > and then press Menu >Settings > Update over Wi-Fi only.

Manage and restore apps

To manage your apps, touch Apps > Settings > Apps > All.

Touch an app to see its details (such as access permissions and file size), and then touch to select options such as force the app to stop, uninstall, or cleardata.

To restore apps that you have previouslyinstalled from Google Play Store, touch Apps > Play Store and then press Menu > My Apps. A list of your downloaded apps is displayed, and these apps are available to download again.

Close apps

To close an app, press Home .

Many of your apps willcontinue to run in the background after you have closed them. To quickly open recently used apps, press and hold Home .

Tip: To remove apps from thislist , flick left or right.

Apps

Uninstall apps

To delete an app, touch Apps > Settings > Apps > app name > Uninstall.

Apps

Vertu Services

About Vertu Services

Your unique Vertu experience starts with registration. Once you have successfullyregistered your phone you are able to access the privileges and benefits by pressing the Vertu Key.

Vertu Life

Delivers exclusive access to curated experiences, trusted recommendations and speciallyselected features.

Included within Vertu Life are:

Privileges (formerly Vertu Select opportunities)

City Brief

Access (formerly Private MembersClubs)

Articles (formerly Vertu Select articles)

Vertu Concierge is heavilyintegrated into the Life app, meaning that any of the content which interests you can be activated quicklyand simply.

You can also manage your Concierge requests (formerly Concierge Live) directly within the Life app.

Vertu Concierge provides expert assistance designed to meet your every need, 24/7 via voice, email or Live Chat.

More than ever before, the content delivered to you within the Life app willbe tailored to your interests. Within the app you can adjust your profile, including your interests, and thisdirectly affects the content that you see when you visit Vertu Life.

Vertu Life also includes two full-screen widgets that are preloaded on the two left-hand home screens on VERTU Ti. These beautiful picture frames provide location-aware and interest-aware previews of the latest Vertu Life content.

Vertu Certainty

The concept for Vertu Certainty is to protect you, your phone and your data. The Certainty app is divided into three sections.

The first section caters for your personal security needs with the support of our partnership with the ProtectorServices Group. You can explore the unique service offering from PSG, have accessto up-todate country-based security alerts, and directly request a call-back from a PSG expert to discuss your own security needs.

Vertu Services

The second section isabout the phone. Here you can read the online user guide, including FAQs and information on how to care forthe phone, or there is quick access to callor email VertuCustomer service for any additional support.

Once you have called VertuCustomer service, and provided that Vertu has your consent, the Remote Assist service enables the Technical Support Team to access your VERTU Ti remotely. The service is intended to assist you if you have problems setting up or using yourphone. Please contact VertuCustomer service if you wish to use the service. In this section of the app, you can also see the status of your warranty.

The final section of the Certainty app is about protecting your data. Here the application shows, in a graphical representation, how much of the internal data storage and how much of your Google Drive™ cloud data storage you are using. There is also a quicklink to launch the Google Drive cloud data application. Finally there isa link to our Recommended apps section to support you with other data protection issues, such as anti-virus and malware, remote lock/track and wipe, and various elements of data backup.

Vertu Services

Text entry

Keyboard entry

To open the touch screen keyboard, touch a text entry box. To enter text, touch the letterson the keyboard. The keyboard is displayed in your country's native text input format, for example, QWERTY, in both portrait and landscape modes.

Tip: You may find it easierto use the keyboard in landscape mode.

Text box

Shift

Keyboard for numbers and symbols

Space

Delete

Cut, copy and paste text

Touch and hold the text to select it. Tabs markthe boundaries of the selected text. Drag these tabs to select the text you want , and then touch icons at the top of the screen to cut, copy orpaste your selection. In a landscape display, touch Edit to view youroptions.

Predictive text

Predictive text input is based on a built-in dictionaryto which you can add new words. It is not available in all languages, and is active by default. As you start typing a word, yourphone suggests possible wordsfor you to choose. When the correct word is displayed, touch the word. If the word isnot in the dictionary, the phone suggests an alternative word from the dictionary. To add a new word to the dictionary, touch the word you have typed.

Dictionaries

To view your dictionaries, touch Apps > Settings > Language & input > Personal dictionaries.

Touch + to add words to your dictionary.

Text entry

Change the keyboard language

To change the language on your keyboard, touch Apps> Settings > Language & input and select another option from KEYBOARD & INPUT METHODS.

Note: The keyboard options available will change depending on your language selection.

Text entry

Calls

About calls

> >

Dialler

Recent calls

Contacts

Call

Search

Make and answer calls

To make a call:

Touch Apps> Phone and enter the phone number on the dial pad.

To make the call, touch .

Note: To enter the + character, used for international calls, touch and hold 0.

3. To end the call, touch .

Tip: To voice dial a contact, touch Apps > Voice Dialer and say “Call” followed by a contact name.

To answer a call, touch and drag to .

Calls

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Vertu Ti RM-828V User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual