Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the
prior written permission of Vertu is prohibited. Vertu
operates a policy of continuous development. Vertu
reserves the right to make changes and improvements to
any of the products described in this document without
prior notice.
Under no circumstances shall Vertu be responsible for
any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”.
Ex cept as requi red by app lic able la w, no w arr antie s of any
kind, either expressed or implied, including, but not limited
to, the implied warranties of merchantability and fitness
for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Vertu
reserves the right to revise this document or withdraw it at
any time without prior notice. The availability of particular
products may vary by region. Please check with Vertu
Concierge.
Vertu and the V logo are registered trademarks or
trademarks. Other product and company names
mentioned herein may be trademarks or registered
trademarks of their respective owners.
Includes RSA BSAFE cryptographic or security protocol
software from RSA Security.
EXPORT CONTROLS
Your Vertu phone may contain commodities, technology,
or software exported from the United States in
accordance with the Export Administration regulations.
Diversion contrary to U.S. law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your Vertu phone may cause TV or radio interference (for
example, when using a telephone in close proximity to
receiving equipment). The FCC or Industry Canada can
require you to stop using your phone if such interference
cannot be eliminated. If you require assistance, contact
Vertu Concierge. This device complies with Part 15 of the
FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that may
cause undesired operation.
Note: Vertu is not responsible for any radio or TV
interference caused by unauthorized modifications to this
equipment. Such modifications could void your authority
to operate the equipment.
We, Vertu declare under our sole responsibility that the
product, Model Signature, type RHV-2 is in conformity
with the provision of the following Council Directive:
1999/5/EC.
A copy of the Declaration of Conformity can be found at
http://www.vertu.com
168
EU RECYCLING NOTICE
Vertu will comply with European Community requirements
for the recycling of Waste Electrical & Electronic
Equipment (WEEE).
This compliance is indicated by the addition of the
following symbol to Vertu's products where appropriate.
The symbol indicates that the product was put onto the
market after the WEEE legislation was implemented and
that the consumer should not dispose of the item in
normal household waste, but that it should be
appropriately recycled.
Should you wish Vertu to recycle your product at the end
of its life, please either return it to the point from which you
purchased your product (if known) or return it to Vertu's
headquarters.
Alternatively, should you purchase a replacement product
from another supplier, the new supplier is obligated to
take back the product that is being replaced and recycle it
appropriately.
Background information on the European WEEE directive
is available from www.europa.eu.int/
ii
WELCOME
Vertu was born from an obsession to create a personal communication instrument that
deployed craftsmanship and technology in a way that had never been achieved before.
This involved taking the finest materials from the world of watch making, automotive,
aeronautics and jewellery and then making them even better, to come up to the exacting
standards demanded by Vertu.
The Vertu Signature is inspired by the tradition of Grand Complication timepieces.
Every part of every Signature is made to Vertu's own design, including 388 mechanical
components, 18 ruby bearings and 69.25 carats of sapphire crystal.
A total of 74 patents protect its intellectual property.
The Vertu Signature is unarguably the finest handset ever made.
iii
REGISTER YOUR VERTU PHONE
IMPORTANT INFORMATION
Vertu aims to provide you with the very best service
possible.
To enable us to do this, please register your Vertu
phone by visiting www.verturegistration.com or by
calling Vertu Concierge using the dedicated key on
the side of your handset.
CONVENTIONS IN THIS GUIDE
Menu
Represents text that appears
on your Vertu phone’s display,
for example, “From the
stand-by display,
press Menu.”
SEND Represents a Vertu phone
key, for example, “Press the
SEND key to make the call.”
Important information relating to
safety.
Represents useful information
or a quick way to access or
operate a feature.
Represents points to be aware
of when using your Vertu
phone.
GLOSSARY
Number keys The keys that are used to
enter (key in) text or
numbers.
Default Initial product setting as
supplied by Vertu when it
leaves our manufacturing
facility.
SIM card Subscriber Identity Module.
This is a small card supplied
by your service provider to
insert into your Vertu phone
for a network connection.
Service provider The provider of your SIM
card and all associated
network services.
Network service A feature which is made
available at the discretion of
your service provider.
Stand-by
display
The display that appears
when your Vertu phone
is switched on, with
Menu and Go to at
the bottom.
The wireless phone described in this guide is
approved for use on GSM 900/1800/1900
networks. Contact your service provider for more
information about networks.
When using your Vertu phone, obey all laws and
respect the privacy and legitimate rights of others.
To use any features in your Vertu phone, other
than the alarm clock, the phone must be switched
on. Do not switch your Vertu phone on when
wireless phone use is prohibited or when it may
cause interference or danger.
NETWORK SERVICES
To use the phone you must have service from a
wireless service provider. Many of the features in
your Vertu phone depend on features in the
wireless network to function. These network
services may not be available on all networks or
you may have to make specific arrangements with
your service provider before you can utilise certain
network services. Your service provider may need
to give you additional instructions for their use and
explain what charges will apply. Some networks
may have limitations that affect how you can use
network services. For instance, some networks
may not support all language-dependent
characters and services.
Your service provider may also have requested that
certain features be disabled or not activated in your
Vertu phone. If so, they will not appear on your
menus. Contact your service provider for more
information.
SHARED MEMORY
Some of the data features in your Vertu phone
share memory. Using one or more of these features
may reduce the memory available for the remaining
features sharing memory. For example, saving
many multimedia messages and voice recordings
may use all of the available memory. Your phone
may display a message that the memory is full
when you try to use a shared memory feature. In
this case, delete some of the information or entries
stored in the shared memory features before
continuing. Some of the features, such as the
contacts list, have a certain amount of memory
specially allotted to them in addition to the amount
of memory shared with other features.
iv
SAFETY POINTS
Read the following simple guidelines. Not following them may be dangerous or illegal. Read the complete user
guide for further information.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving.
Your first consideration while driving should be road safety.
INTERFERENCE
All wireless phones may be susceptible to interference which could affect performance.
SWITCH OFF IN HOSPITALS
Follow any restrictions. Switch phone off near medical equipment.
SWITCH OFF IN AIRCRAFT
Follow any restrictions. Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELLING
Do not use the phone at a refuelling point. Do not use near fuel or chemicals.
SWITCH OFF N EAR BLASTING
Follow any restrictions. Do not use the phone where blasting is in progress.
USE SENSIBLY
Use only in normal position (shown on page 9). Do not touch the antenna unnecessarily.
QUALIFIED SERVICE
Only qualified personnel may repair this phone.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
WATER RE SISTANCE
Your Vertu phone is not water resistant. Keep it dry.
BACK-UP COPIES
Remember to make back-up copies or keep a written record of any important information
stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed safety instructions.
Do not connect incompatible devices.
EMERGENCY CALLS
Ensure your Vertu phone is switched on and in service. Press the
END key as many times
as needed to return to the stand-by display. Enter the emergency number, then press the
SEND key. Give your location. Do not end the call until told to do so.
v
Table of Contents
PagePage
01 GETTING STARTED
1
> VERTU PHONE LAYOUT
> INSERTING TH E BATTERY AND SIM CARD
2
> REMOVING THE BACK COVER
2
2 > IN SERTING THE SIM CARD
3 > IN SERTING THE BATTERY
3 > REPLACING TH E BACK COVER
3 > VERTU PHONE KEYPAD
> SWITCHING ON YOUR V ERTU PHONE
4
> ENTERING YOUR PIN CODE
4
4 > SETTING THE TIME AND DATE
5
> DISPLAY ICONS A ND INDICATO RS
5
> STATUS ICONS
7 > CONT ACTS ICONS
7 > PRO GRESS INDICATOR
8 > MENU NAVIGATION
> USING THE MEN US
8
8 > U SING SHORTCUTS
9 > MAKING CALLS
> ANSWERING CALLS
9
> ADJUSTING VOLUME
9
9 > ENDIN G OR REJECTING CALLS
9 > LA ST NUMBER REDIAL
10 > CALLING YOUR VOICE MAILBOX
10 > IN CALL FUNCTIONS
10 > SPEAKER PHONE
11 > CONFER ENCE CALL S
11 > EMERGENCY CALLS
> MAKING AN EMERGENCY CALL
11
11 > KEYPAD LOCK
> LOCKING THE KEYPAD
12
12 > UNLOCKING THE KEYPAD
13 > VERTU CONCIERGE
13
> CALLING VERTU CONCIERGE
13 > TE XT ENTRY
13
> NUMERIC INPUT
14 > BASIC TEXT INPUT
14 > PREDICTIVE TEXT INPUT
15 > SPECIAL CHARACTER INPUT
02 SECURITY
16
> SECURITY FEATURES
> PIN CODE REQUEST
16
> CALL BARRING
17
17
> FIXED DIALLING
> CLOSED USER GROUP
18
> SECURITY LEVEL
19
19
> ACCESS CODES
> CHANGING THE SECURITY CODE
19
20 > CHANGING THE PIN CODE
21 > CHANGING THE PIN2 CODE
21 > CHANGING THE BARR ING PASSWORD
03 MESSAGES
22
22 > TEXT ME SSAGES
22
23 > WRITING AND SENDING TEXT MESSAGES
23 > READING MESSAGES
24 > TEXT MESSAGE FOLD ERS
25 > DISTRIBUTION L ISTS
25 > ERASING MULTIPLE TEXT MESSAGES
26 > MESSAGE SETTINGS
26 > SMS E-MAIL
45
45 > SIM CARD MEMORY
45 > SELECTING THE MEMORY TYPE
45 > COPYING BETWEEN MEMORIES
46 > COPYING OPTIONS
46 > COPYING INDIVIDUAL NUMBERS
46 > CHECK MEMORY STAT US
46 > ADDING CONTACTS
47
> ACCESSING CONTACTS
> DELETING CONTAC TS
47
> CONTACT NUMBER AND TEXT TYPES
47
47
> ADDING INFORMATION TO A CONTACT
> CHANGING THE DEFAULT NUMBER
48
> SETTING THE CONTACTS VIEW
48
48
> THE CONTACTS MENU
48
> SEARCHING AND CALLING
48 > TEXT MESSAGES
49 > BUSINESS CARDS
49 > SPEED DIALLING
50 > VOICE TAGS
51 > CALLER GROUPS
> VIEWING CALLER GROUPS
51
51 > EDITING CALLER GROUP NAMES
51 > ADDIN G CONTACT S TO AN EM PTY CALL ER
GROUP
52 > ADDING CONTACTS TO A CALLER GROUP
52 > DELETING CONTACTS FROM A CALLER G ROUP
52 > ADDING CALLER GROUP DETAILS TO A CONTACT
52 > DELETING CALLER GROUP DETAILS FROM A
CONTACT
52 > SETTING GROUP RINGING TONES
52 > EDITING CONTACTS
07 ADDITIONS
> GALLERY
54
> FOLDERS
54
55 > FOLDER FILES
55 > ME DIA
55
> MEDIA PLAYER
56 > VOICE RECORD ER
56 > MEDIA EQUALISER
57 > AP PLICATIONS
> COLLECTION APPLICATIONS
57
58 > EXTRAS
58 > WEB
08 ORGANISE R
> ALARM CLOCK
59
> SETTING THE ALARM
59
59 > CANCELLING THE ALARM
59 > TURNING OFF THE ALARM
59 > ACTIVATING THE SNOOZE FUNCTION
59 > SELECTING A RINGING TO NE
59 > REPEAT ING THE ALARM
60 > CANCELLING THE ALARM REPETITION
60 > CALENDAR
> OPENING THE CALENDAR
60
60 > MAKING NOTES
60 > VIEWING NOTES
61 > DELETING NOTES
61 > EDITING NOTES
61 > MOVING NOTES
61 > REPEATING NOTES
61 > SENDING NOTES
62 > COPYING NOTES
62 > COPYING A TEXT MESSAGE TO A CALENDAR
NOTE
62 > NOTE SETTINGS
64 > TO-DO LIST
> OPENING THE TO-DO LIS T
64
64 > CREATING A TO-DO L IST
64 > DELETING A TO-DO LIST
73
73 > LEATHER
73 > METAL
73 > HALLMARKS
73 > DIAMONDS
74 > MICROFIBRE POLISHING CLOTH
74 > GENERAL CARE TI PS
INDEX
viii
01 GETTING STARTED
VERTU PHONE LAYOUT
03
0505
0708
09
1010
02
06
06
11
01
04
> 01POWER key – press and hold for
a few seconds to switch on and
switch off.
> 02Earpiece.
> 03CONCIERGE key – press and hold
until
Concierge is displayed.
SEND to call.
Press
> 04VOLUME key – press the top of
the key to increase the volume.
Press the bottom of the key to
decrease the volume.
> 05SELECTIO N keys – press to
perform the action or access the
feature shown on the display
above the key.
> 06SCROLL keys – press to move,
for example through a list of
names or features.
> 07SEND key – press to make or
answer a call.
> 08END key – press to end a call.
> 09VOICEMAIL key – press and hold
to call your voice mailbox (a
network service).
> 10 and keys – special function
keys.
> 11Microphone.
> 12Accessories connector.
12
1
INSERTING THE BATTERY AND SIM CARD
If your Vertu phone was purchased at a Vertu store,
the battery and SIM card should have been
installed already. Otherwise, follow the procedure
below to install your battery and SIM card.
The SIM card and its contacts are easily damaged.
Be careful when handling, inserting or removing
the card.
Keep SIM cards and the back cover release key
out of the reach of small children.
Always switch the phone off and disconnect the
charger before removing the battery.
Do not remove the release tab or the protective
plastic film from the battery as this will damage
the battery.
REMOVING THE BACK COVER
03
> Remove the plastic placeholder (03) from your
Vertu phone before inserting the battery.
Retain the plastic placeholder for future use.
If you need to remove the battery, insert the
plastic placeholder before replacing the back
cover to make it easier to remove the back
cover.
01
02
> With the back of your Vertu phone facing you,
position the back cover release key (01) very
carefully into the slot of the locking screw (02).
Ensure the key does not slip out of the slot.
> Turn the locking screw (02) a quarter of a turn
anticlockwise, and gently lift off the back cover as
shown. If you accidentally remove the back cover
while the phone is switched on, the phone will
automatically switch off.
Attach the back cover release key to your
keyring for convenience.
INSERTING THE SIM CARD
04
05
.
> Slide the retaining bar (04) towards the top of your
Vertu phone and then pivot upwards.
> Insert the SIM card, ensuring that the bevelled
corner (05) is located top right and the gold
contact area is facing downwards.
> Return the retaining bar to its original position and
slide it towards the bottom of the phone. The
retaining bar should firmly lock into place.
For availability and information on using SIM
card services, contact your SIM card vendor.
This may be the service provider, network
operator, or other vendor.
2
INSERTING THE BATTERY
06
07
08
08
> Insert the battery (06) bottom end first with the
release tab (07) facing up from the rear of the
phone. Ensure that the contacts on the top end of
the battery align with the contact points (08) inside
the battery compartment.
VERTU PHONE KEYPAD
Alphanumeric keys, referred to as NUMBER keys in
this guide, are used to key in numbers or
characters, for example when making calls, storing
names in the directory or writing text messages.
> Ensure that the battery and SIM card are seated
correctly before replacing the back cover.
REPLACING THE BACK COVER
09
09
> To replace the back cover, locate lugs (09) as
shown.
> Pivot the back cover into position until it clicks into
place. The cover should close tightly using only light
pressure – do not force it closed! If the cover does
not close easily, remove it and check the battery and
SIM are correctly inserted, and the retaining bar
(10) is correctly positioned and locked.
Below the display are two
SELECTION keys. The
function of these keys depends on the text
displayed above them.
For example, press the
SELECTION key below
Menu to access the menu or press the SELECTION
key below
Go to to access the shortcuts menu.
When pressing keys, press them briefly and firmly,
without holding them down unless otherwise
instructed.
10
For information about removing the battery, refer to
“Removing the battery” on page 68.
3
SWITCHING ON YOUR VERTU PHONE
SETTING THE TIME AND DATE
> Press and hold the
01
POWER key (01) for a
few seconds to switch
on your Vertu phone.
If your battery requires charging, a Battery low
message is displayed when you first switch on your
Vertu phone. Refer to “Charging the battery” on
page 67 for more information.
> Your Vertu phone has
an internal antenna
located inside the toprear panel (02). Do not
02
touch the antenna
unnecessarily when
the phone is switched
on.
Contact with the antenna affects call quality and may
cause the phone to operate at a higher power level
than otherwise needed. Avoiding contact with the
antenna area when operating the phone optimises
the antenna performance and battery life.
ENTERING YOUR PIN CODE
Depending on your SIM card settings, you may be
prompted to enter a PIN (Personal Identification
Number) code when you switch on your Vertu
phone. This code is used to protect access to your
SIM card and is independent of your Vertu phone.
If you used your SIM card in another phone
previously, the code will be the same.
> Use the NUMBER keys
to key in your PIN
code.
> Press OK.
If the time and date are not set, you will be
prompted to enter your time settings when you first
switch on your Vertu phone.
If your Vertu phone was purchased at a Vertu store,
the time and date should already be set for you.
We recommend setting the time and date
immediately to ensure that features which
use the time and date (for example, the
Organiser) operate correctly.
To set the time when you switch on your Vertu
phone for the first time:
> Use the NUMBER
keys to key in the
correct time.
> Use the SCROLL keys
to toggle between
hours and minutes.
You can enter the time in either 12-hour (am/pm)
format or 24-hour format.
For example, to set the time to 08:30:
> Key in “8”.
> Scroll to minutes. The leading zero is added to the
hour figure.
> Key in “30”.
> Press OK.
Or, to set the time to 12:30:
> Key in “12”. The cursor automatically jumps to the
minutes.
> Key in “30”.
> Press OK.
If the hour you entered was not in 24-hour format,
you are prompted to confirm if the time entered is
am or pm:
> Scroll to am or pm.
> Press Select. The
time zone screen is
displayed.
It is recommended that you activate both the
PIN code and security code to help prevent
unauthorised use of your SIM card and your
Vertu phone. Refer to the “Security” chapter
for more information.
4
To select your local time zone:
> Scroll to the
appropriate time
zone.
> Press Select. The
date screen is
displayed.
To set the date:
> Use the NUMBER
keys to key in
the date.
> Use the SCROLL keys
to move between the
figures.
> Press OK. A
confirmation
message is
displayed.
If the battery is removed from your Vertu
phone for longer than two hours, you may
need to set the time and date again.
You can enable your Vertu phone to automatically
adjust your date and time settings.
DISPLAY ICONS AND INDICATORS
The display shows the current status of your Vertu
phone.
The battery charge and
signal strength indicators
appear at the top of the
display.
Indicates the signal
strength of the network at
your current location.
Indicates the battery
charge level.
Indicates that both battery
and signal levels are at full
strength.
Indicates that both battery
and signal levels are
below full strength.
Indicates that the signal
strength at your current
location is too weak to
make calls and your
battery is critically low.
STATUS ICONS
One or more of the following icons may appear on
the stand-by display below the battery charge and
signal strength indicators.
Some icons only appear if your SIM card has two
lines enabled. For more information contact your
service provider.
In call icon
The in call icon appears on the right of the display
when you are in a call.
You are currently in a call.
Call status indicators
While you are in a call some of the following icons
may appear beside the caller name or number on
the display.
The call is active.
The call is on hold.
The caller has disconnected the call.
5
Voice privacy encryption is active.
(Network service)
Voice privacy encryption is inactive.
(Network service)
The alarm clock is set.
The countdown timer is running.
The data call is active.
The data call has disconnected.
Active line icons
Active line icons only appear if your SIM card has
two lines enabled. For more information contact
your service provider.
Line 1 is active.*
Line 2 is active.*
Active profile icons
One of the following active profile icons appears
on the top-left of the display to indicate the
currently active profile.
General
Silent
Meeting
The stopwatch is running.
Message icons
Message icons appear on the top-left of the display
and indicate that you have received a text,
multimedia or voicemail message.
You have received a text message.
(Network service)
You have received a voicemail message.
(Network service)
You have received a multimedia message.
An animated icon indicates that the
multimedia message is being transferred.
(Network service)
Call divert icons
A call divert icon appears if you have diverted all
voice calls to another number, such as your
voicemail number.
You have diverted all voice calls.
You have diverted all voice calls on line 1.*
Outdoor
Pager
Headset
headset has been connected.
The current profile applies for a limited time.
- Only available after the Vertu
Active function icons
Active function icons appear on the top of the
display and indicate the functions that are
currently enabled.
The keypad is locked.
No audible alerts will sound for incoming calls
or messages.
The speaker phone is active.
The microphone is muted.
6
You have diverted all voice calls on line 2.*
You have diverted all voice calls on both lines
1 and 2.*
Connectivity icons
Connectivity icons appear on the top-left of the
display and indicate the functions that are currently
enabled.
GPRS is activated and service is available.
A GPRS connection is established.
The GPRS connection is unavailable or is
suspended.
Text input icons
One or more of the following icons may appear
when you are keying in text, for example when
writing a text message or adding a directory entry.
Where more than one type is associated with a
contact, the default number is highlighted in the list.
Additional detail icons are used for the other
information attached to a contact.
You are currently using basic text input.
You are currently using predictive text input.
You are currently using sentence case.
You are currently using upper case.
You are currently using lower case.
You are currently using numeric input.
You are currently using special characters.
CONTACTS ICONS
Type icons indicate the type of number or text item
associated with a directory entry.
Where more than one type is associated with a
contact, the default number icon is underlined.
When there is an incoming call from a caller whose
number is stored in your directory, the icon
associated with the number type appears on the
display beside the caller’s name.
E-mail address
Web address
Postal address
Note
PROGRE SS INDIC ATOR
The following progress indicator may appear when
your Vertu phone is processing information or
waiting for a response from the network, for
example when sending a text message.
The progress indicator animates to show
that your Vertu phone is communicating
with the network. You should wait before
pressing any of the phone’s keys.
General - The default number type.
When using the SIM memory, this is the only
icon shown beside directory entries.
Mobile
Home
Office
Fax
7
MENU NAVIGATION
Your Vertu phone offers an extensive range of
functions that are accessed through a series of
menus. The most commonly used features are
assigned to the shortcuts menu to enable rapid
access to the function.
USING THE MENUS
> From the stand-by
display, press
Menu
to display the menu
categories.
> Use the SCROLL keys
to scroll to the
desired menu.
> Press Select to
enter the menu and
view the submenus.
The menu categories are as follows:
Messages
Allows you to write, send,
receive and read messages.
Your Vertu phone supports
text, multimedia, voice and email messages
Call
register
Allows you to view information
about voice and data calls that
you have made, received and
missed.
Profiles
Allows you to set up audible
and vibration alerts. Six
different profiles are available
on your Vertu phone.
Settings
Allows you to customise your
phone settings. You can
update: time and date;
shortcuts; connectivity; call
settings; phone settings and
security settings.
Contacts
Allows you to manage your
personal phone book
including options like
assigning speed dials and
voice tags to your entries.
Additions
Enables you to access your
multimedia files, use the media
player, voice recorder, custom
applications and browser.
Organiser
Allows you to view your
calendar, set reminders for
forthcoming events or dates,
add notes, review your to-do
list and set the alarm clock.
SIM
services
May offer additional features
or facilities such as online
banking or sports information.
The name displayed may differ
and the feature's availability is
at the discretion of your
service provider. Many
providers disable this feature.
When navigating through the menus and submenus,
press Back or Exit to return to the previous menu or
submenu without saving changes. At any time, press
END key to return to the stand-by display without
the
saving changes.
USING SHOR TCUTS
> From the stand-by
display, press
Go to
to access a function
from the shortcut list.
> Use the SCROLL keys
to scroll to the
desired function.
> Press Select to
enter the function
directly.
The shortcut list can be customised to suit your
particular requirements.
8
MAKING CALLS
> Check the signal
strength indicator. If
the display indicates
a poor signal, adjust
your physical
location to be clear
of obstructions that
may block the signal.
> From the stand-by
display, use the
NUMBER keys to key
in the number you
want to call.
When keying in international numbers, press
the key twice instead of keying in the
international access code. A plus (+) sign
appears on the display to represent the
international access code.
> Press the SEND key to
begin your call. It may
take several seconds to
establish your call.
ADJUSTING VOLUME
Use the VOLUME key on
the right side of your
Vertu phone to obtain a
comfortable listening
level.
> Press the top of the key
to increase the volume.
> Press the bottom of the
key to decrease the
volume.
ENDING OR REJECTING CALLS
> Press the END key to
end a call or reject an
incoming call.
LAST NUMBER REDIAL
> From the stand-by
display, press the
key to access a list of
the most recently
dialled numbers.
SEND
> Hold your Vertu phone
in the normal speaking
position during your
conversation. Avoid
unnecessary contact
with the antenna as this
may degrade call quality.
ANSWERING CALLS
When you receive an incoming call, by default, a
ringing tune is played and a call message is
displayed. If enabled, your Vertu phone also vibrates.
> Press the SEND key
to answer an
incoming call.
While in a call, you can use the speaker phone
for a hands free call.
> Use the SCROLL keys
to scroll to the desired
number.
> Press theSEND key to
call the selected
number.
9
CALLING YOUR VOICE MAILBOX
Voicemail is a network service for receiving voice
messages that may be offered by your service
provider.
To use the
VOICEMAIL key to listen to your voice
messages, the voice mailbox number must be
stored in your Vertu phone.
> Press and hold the 1
key. This is the
VOICEMAIL key.
> If you are prompted,
key in the voice mailbox
number and press OK.
For more information on voicemail contact your
service provider.
IN CALL FUNCTIONS
While you are in a call, several functions are
available from the
Hold or UnholdPut a call on hold or
Options submenu:
unholds a held call. When
you hold a call you cannot
hear the person you are in
a call with and the person
cannot hear you.
Mute or UnmuteMute or unmute your Vertu
phone’s microphone.
When you mute a call you
can hear the other person
you are in a call with, but
the person cannot hear
you.
Handset Return to normal use.
HeadsetTransfers the audio to a
compatible hands-free or a
headset connected to the
phone.
ContactsAccess the directory.
New callMake a new call while you
have a call in progress.
MenuAccess your Vertu phone’s
menus. For more
information refer to “Menu
Navigation” on page 8.
Lock keypadLock the keypad to
prevent an accidental key
press.
RecordRecord the call.
SwapSwitch between the active
call and the held call.
Tra n s ferConnect the active call
directly to the held call and
disconnect yourself from
both calls.
ConferenceJoin several calls together
into one conversation.
Private callHave a private
conversation with one
participant in a conference
call.
End callDisconnect the active call
and make any held
call active.
End all callsDisconnect all calls and
return to stand-by.
LoudspeakerUse the phone in
speakerphone mode. Do
not hold the phone to your
ear when the loudspeaker
is active.
SPEAKER PHONE
The speaker phone uses the internal speaker in
your Vertu phone to allow you to have a hands-free
phone call or allow people around you to
participate in conversation.
To use the speaker phone while in a call:
> Press Loudsp. to
activate the speaker
phone. A confirmation
message appears.
You no longer need to hold
your Vertu phone in the
normal speaking position.
> Continue your
conversation.
To deactivate the speaker
phone:
> Press Normal. A
confirmation message
appears.
> Return your Vertu phone
to the normal speaking
position.
> Continue your
conversation.
The call options remain available when using
the speaker phone.
10
CONFERENCE CALLS
The conference call function is a Network Service
that can connect up to six calls, allowing each
person to participate in a single conversation.
To set up a conference call:
> Call the first participant.
> Press Options.
> Scroll to New call and
Select.
press
> Call the next participant.
> Press Options.
> Scroll to Conference and
Select. A confirmation
press
message appears and the
conference call is activated.
> Repeat the process to add
another new participant to
the conference call.
>
To have a private conversation with one of the
participants:
> Press Options.
> Scroll to Private call and
press
Select.
> Scroll to the desired
participant and press
OK. A
confirmation message is
displayed. The other
participants cannot hear your
conversation with the
selected person.
To end the private conversation
and return to the conference
call:
> Press Options.
> Scroll to Conference and
press
Select. A confirmation
message is displayed.
EMERGENCY CALLS
Your Vertu phone, like any wireless phone,
operates using radio signals, wireless and
landline networks as well as user-programmed
functions. Because of this, connections in all
conditions cannot be guaranteed. Therefore, you
should never rely solely upon any wireless
phone for essential communications, for
example medical emergencies.
Emergency calls may not be possible on all
wireless phone networks or when certain network
services and/or phone features are in use. Check
with local service providers.
MAKING AN EMERGENCY CALL
> If the phone is not on, switch it on. Some networks
may require that a valid SIM card is properly
inserted in the phone.
> Press theEND key as many times as needed to
return to the stand-by display.
> Key in the emergency number for your present
location, for example 112, 911, 999, 08 or other
official emergency number. Emergency numbers
vary by location.
> Press the SEND key.
If certain features are in use, you may first need to
turn those features off before you can make an
emergency call. For more information consult your
local service provider.
When making an emergency call, remember to
give all the necessary information as accurately as
possible.
Remember that your phone may be the only means
of communication at the scene of an accident – do
not cut off the call until given permission to do so.
KEYPAD LOCK
You can lock the keypad on your Vertu phone to
prevent the keys being operated accidentally, for
example when it is in your pocket or bag.
To end the conference call and disconnect all
participants:
> Press the END key.
For more information on conference calling,
contact your service provider.
11
LOCKING THE KEYPAD
Receiving a call
> From the stand-by
display, press
Menu
followed by the key
within two seconds. A
confirmation message
is displayed.
> When the keypad is
locked, a key icon
appears below the
signal strength
indicator.
When the keypad is locked, calls may be
possible to the emergency number
programmed into your Vertu phone, for
example
112, 911, 999, 08 or another official
emergency number.
> Key in the emergency number.
> Press SEND.
The emergency number is displayed only after
you have keyed in its last digit.
Your Vertu phone keypad lock is automatically
suspended when you receive an incoming call
> Press the SEND key to
answer a call when the
keypad is locked.
> During the call your
Vertu phone can be
operated as normal.
> Press the END key to
end a call or reject an
incoming call.
The keypad reverts to locked when you end the
call.
UNLOCKING THE KE YPAD
> Press Unlock
followed by the key
within two seconds. A
confirmation message
is displayed.
12
VERTU CONCIERGE
TEXT ENTRY
Vertu Concierge is an exclusive service for people
who believe that quality matters. Our aim is to bring
you only the very best, whether it be music, art,
travel or food.
Vertu Concierge provides you with a highly
personalised range of services including:
> Lifestyle services such as restaurant
recommendations and reservations, travel
assistance, and tickets for theatre shows,
concerts or sporting events.
> Solving everyday practical problems such as
finding a reputable plumber or tracking down
a gift.
> Assistance with using your Vertu phone.
When you connect to Vertu Concierge, you can
speak directly to a team of Lifestyle Managers who
are available 24 hours a day, 7 days a week to offer
personalised assistance.
If you have not already registered your personal
details and the purchase of your phone (using
www.verturegistration.com or the concierge key)
you will be asked to register during your first call to
Vertu Concierge.
In addition to standard numeric entry, your Vertu
phone supports two methods for entering text and
numbers.
> Basic Text Input (Dictionary off) – This
method is used to enter text based on
multiple key presses to generating a
corresponding letter. For some features, such
as entering a contact name, this may be the
only way to enter text.
> Predictive Text Input (Dictionary on) – This
method uses a dictionary to match the key
presses to an input word. In most cases this
will enable you to input words faster than the
basic input method and use fewer key
presses.
The current text input method icon is displayed
under the signal strength indicator.
You are currently using numeric input.
You are currently using basic text input.
You are currently using predictive text input.
You are currently using sentence case.
CALLING VERTU CONCIERGE
The
CONCIERGE key is
located on the left side of
your Vertu phone
as shown.
> Press and hold the
CONCIERGE key for
approximately two
seconds, until
Concierge appears.
> Press Call or the SEND
key to call Vertu
Concierge.
> Press the END key
when you have finished
the call.
If you are unable to reach Vertu Concierge using
the Concierge key, call +448707375535.
You are currently using upper case.
You are currently using lower case.
You are currently using special characters.
NUMERIC INPUT
Numeric input is the standard method used
whenever number entry is required, for example,
when dialing a phone number. Press the key with
the corresponding number to enter it. When using
a text input feature, such as sending a text
message, you can switch to numeric input to input
numbers using a single key press.
To use numeric input:
> Press and hold the key until the icon is
displayed.
> Enter your numbers as required then press and
hold the key to return to your previous text entry
mode.
13
BASIC TEXT INPUT
To key in a character, press a
NUMBER key once or
several times, depending on which character you
require. The table below lists the characters
available on each
appear when you press the
NUMBER key and the order they
NUMBER key multiple
times.
.,'?!"1-()@/:_
1
2abc2джеабвгз
3def3ийклр
4ghi4ìíîï
5jkl5£
6mno6цштуфхс
7pqrs7ß$
8tuv8ùúûü
9wxyz9ýþ
You can input using lower case, upper case or
sentence case where the first letter of a sentence
is automatically capitalised. Press the key to
change the input mode.
To use basic text input:
> Press the key until the icon is displayed
with the appropriate text input mode for case.
> Press a NUMBER key once to insert the first letter
on the key, twice for the second letter, etc. If you
pause briefly, the last letter in the display is
accepted and your phone awaits the next entry.
> Press Clear to erase the character before the
cursor. Hold Clear pressed to delete multiple
characters.
> Press the 0(ZERO) key once to insert a space
and accept a completed word.
> Press the 1 key to enter a period (.) or other
punctuation marks.
Basic Text Input Example
To write the word ‘Vertu’ using basic text input in a
text message:
> Press the key until the
icon is displayed.
> Press the 8 key three times
for “V”.
> Press the 3 key twice
for “e”.
> Press the 7 key three times
for “r”.
> Press the 8 key once for
“t”.
> Wait for the cursor to
reappear then press the 8
key twice for “u”.
Use the
SCROLL keys to
move the cursor through the
text message.
Press
Clear at any time to
erase the character before
the cursor.
PREDICTIVE TEXT INPUT
Predictive text reduces the number of key presses
required to key in a word. As you key in characters,
predictive text attempts to match the characters to
a word in the built-in dictionary.
Before you can use predictive text input, you must
select the language for predictive text.
> From the text input display,
press
Options.
> Scroll to Dictionary and
Select.
press
> Scroll to the desired
language or select
Dictionary off to disable
predictive text input then
press
Select. A confirmation
message is displayed.
> Press the key to access special characters
such as dollar sign, euro symbol or pound sign.
Refer to “Special Character Input” on page 15.
14
Predictive text is only available for languages
listed.
The selection of a writing language does not
affect the language used in the phone menus
and displays.
Once enabled, simply press the key to switch
between predictive text input (shown by the
icon) and basic text input (shown by the icon) at
any time when keying in your text.
To use predictive text input:
> Press the key until the icon is displayed
with the appropriate text input mode for case.
> For each letter of the word that you want to spell,
press the corresponding
NUMBER key on your
keypad only once, even if the letter you want is not
the first letter on the key. The phone guesses the
word you are trying to spell.
> If the displayed word is not correct, press the
key to see other letter combinations/matches. To
move forward through the list of matches, press
the key repeatedly. To return to the previous
word in the list, press
Prev..
to the dictionary. When the dictionary is full, the
most recent addition replaces the first.
Predictive Text Input Example
The example below describes how to key in
“Vertu”.
When keying in a word, the characters on the
display may not be part of the desired word.
As you continue keying in characters, the
word displayed becomes more accurate.
> Press the key until the predictive text
input icon is displayed.
> Press the 8 key for “V”.
> Press the 1 key to insert a period or other
punctuation into your text. The punctuation forms
part of the word.
> Press the 0 key to accept the word, enter a
space, and begin writing the next word.
> If question mark appears after a word and you can
enter no more letters, press
Spell to add the
word to the dictionary. Refer to “Adding a Word to
the Dictionary” on page 15.
> To insert a number in your text, press and hold the
corresponding
> Press and hold the key to access special
NUMBER key.
characters such as dollar sign, euro symbol or
pound sign. Refer to “Special Character Input”
on page 15.
Adding a Word to the Dictionary
If a word is not recognised, a question mark
appears at the end of the text you have just keyed
in. An audible alert also sounds if your Vertu phone
is set up for audible alerts.
To add the word to the dictionary:
> Press Spell.
> Key in the desired word. The basic text input
input method is automatically used when adding
a new word to the dictionary.
> Press Save. The new word appears in your text.
The next time you use predictive text input, the new
word will be recognised.
New words are automatically added to the
dictionary if you delete the space between two
known words.
Depending on the language and the length of the
words, you may be able to add hundreds of words
> Press the 3 key for “e”.
> Press the 7 key for “r”.
> Press the 8 key for “t”.
> Press the 8 key for “u”.
> Press Clear at any time to erase the
character before the cursor.
SPECIAL CHARACTER INPUT
Though most common special characters such as
punctuation marks can be inserted by pressing the
1 key, other special characters can be inserted in
your text at any time using the special characters
input.
To use special character input:
> Press the key (or press and hold the key if
using predictive text) to access the special
characters list.
> Use the central NUMBER keys to highlight the
character you want.
Press the 2 key to move the cursor up.
Press the 8 key to move the cursor down.
Press the 4 key to move the cursor left.
Press the 6 key to move the cursor right.
> Press the key to swap between the pages of
symbols.
> Press Use or the 5 key to insert the symbol into
your text.
15
02 SECURITY
The security features on your Vertu phone help
prevent unauthorised use of your phone and SIM
card.
SECURITY FEATURES
You can activate and change some security
features yourself – these are “User codes”. A user
code is a pre-defined number you have to key in at
specified times, for example after switching on your
Vertu phone.
Other security features require the assistance of
your service provider to be activated – these are
“Network services”. Network service security
features allow you to restrict certain actions that
you have specified, for example international calls.
We recommend you activate both the security
code and PIN code to help prevent the
following:
> Unauthorised use of your Vertu phone
when your SIM card is inserted.
> Unauthorised use of your Vertu phone if a
different SIM card is inserted.
> Unauthorised use of your SIM card in
another phone.
PIN CODE REQUEST
The PIN (Personal Identification Number) code is a
user code that helps protect your SIM card against
unauthorised use. When the PIN code function is
active, you need to key in the PIN code each time
you switch on your Vertu phone. The PIN code is
supplied with your SIM card or is available from
your service provider. If you used your SIM card in
another phone previously, the code will be the
same.
The default setting for the PIN code function is
defined by your service provider. Some service
providers do not allow you to disable the PIN code
request.
The SIM card becomes blocked if you key in
an incorrect PIN code three times in
succession.
Key in the PUK code if you have blocked your
SIM card.
PUK codes cannot be changed. If you key in
an incorrect PUK code 10 times in succession
your SIM card becomes permanently blocked.
To obtain a PUK code contact your service
provider.
To change the PIN code request setting:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Security settingsand press Select.
> PIN code request is shown, press Select to
change the setting.
> Key in your PIN code and press OK.
> Scroll to On to enable the PIN code request or
Off to disable it, then press Select. A
confirmation message is displayed.
16
Refer to “Access Codes” on page 19 for more
information about changing your PIN code.
CALL BARRING
FIXED DIALLING
Call barring is a network service that allows you to
restrict the incoming and outgoing calls that you
make and receive. Contact your service provider
for more information about using this function.
When outgoing calls are barred, calls may be
possible to the emergency number programmed
into your Vertu phone, for example 112, 911, 999,
08 or other official emergency number.
You need to key in the barring password to set
up the call barring service. To obtain the barring
password, contact your service provider.
To enable or disable call barring:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Security settingsand press Select.
> Scroll to Call barring service and press
Select.
> Scroll to one of the following six options then
press
Select:
Outgoing calls to bar all outgoing calls.
International calls to bar all international
calls.
Int. calls except to home country to bar
all international calls with the exception of calls
made to your home country (defined by your
service provider) when abroad.
Incoming calls to bar all incoming calls.
Incoming calls when abroad to bar all
incoming calls when you are abroad.
Cancel all barrings to cancel all call bars.
Simply enter your barring password when
prompted and press OK.
> Scroll to Activate to enable the bar, Cancel to
disable it, or
the current bar, then press
> If you are enabling or disabling a bar, you must
Check status to view the status of
Select.
enter your barring password when prompted then
press
OK. A confirmation message is displayed.
Fixed dialling is a network service that allows you to
restrict outgoing calls to only the numbers you
specify in a fixed dialing list. Contact your service
provider for more information about using this
function.
When fixed dialing is enabled, calls may be
possible to the emergency number programmed
into your Vertu phone, for example 112, 911, 999,
08 or other official emergency number.
You will need to key in the PIN2 code to save
and edit numbers in the fixed dialling list or to
call numbers not in the list. The PIN2 code is
supplied with some SIM cards. For more
information contact your service provider.
To enable or disable fixed dialling:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Security settings and press Select.
> Scroll to Fixed dialling and press Select.
> Scroll to On to restrict calls to the fixed dialing list,
Off to disable fixed dialing, or Number list to
view the numbers in your fixed dialing list, then
press
Select.
If you are using fixed dialing for the first time, it is
recommended that your select
Number list to
add numbers to your list before enabling fixed
dialing. You will receive two warning messages.
> When prompted, enter your PIN2 code and press
OK.
> Either enter your number manually then press OK,
or press
contacts list and then press
Search to select a name from your
Select.
If you entered a number manually, enter a name
for the number and press
> A confirmation message is displayed and you are
OK.
returned to the fixed dialling list. Add additional
numbers to your list in the same way. Press
Back
when you have completed your list.
Refer to “Access Codes” on page 19 for more
information about changing your barring password.
17
> Scroll to On to enable fixed dialing.
When fixed dialing is on, GPRS connections
are not possible except while sending text
messages over a GPRS connection. In this
case, the recipient’s phone number and the
message centre number must be included in
the fixed dialing list.
You cannot access SIM memory manually
(view or copy numbers on the SIM card) while
fixed dialing is active.
To modify your fixed dialling list:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Security settingsand press Select.
> Scroll to Fixed dialling and press Select.
> Scroll to Number list and press Select.
> When prompted, enter your PIN2 code and press
OK.
> Highlight an entry then press Options to select
one of the following options:
View number to view the number for an entry.
Add to add a number to your fixed dialing list.
Edit to edit the selected entry.
Delete to delete the selected entry.
Delete all to delete entries in the list.
Refer to “Access Codes” on page 19 for more
information about changing your PIN2 code.
CLOSED USER GROUP
The closed user group is a network service that
allows you to specify a group of people you can
call and who can call you. Contact your service
provider for more information about using this
function.
When outgoing calls are limited to closed user
groups, calls may be possible to the emergency
number programmed into your Vertu phone, for
example 112, 911, 999, 08 or other official
emergency number.
To enable or disable a closed user group:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Security settingsand press Select.
> Scroll to Closed user group and press
Select.
> Scroll to On to enable the closed user group, Off
to disable it, or
Default to specify that the people
included in the group, which you have agreed with
the service provider, can call you and you can call
them, then press
> If you are enabling a closed user group, enter the
group number when prompted then press
Select.
OK. A
confirmation message is displayed.
18
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