Vertu RM-828V Users Manual

V E R T U

Ti

User Guide Version 1.0

Contents

Introduct ion 5

Your VERTU Ti phone 5

Help and support 5

Safety 6

Your phone 7

Package contents 7

Features and keys 8

Back, home and menu keys 9

Antenna locations 9

Headset 9

Change the volume 10

Getting started 11

Insert the SIM card 11

Charge the phone 12

Switch the phone on or off 13

Touch screen actions 14

Start-up process 15

Use your phone when it is locked 16

Explore 17

About the home screen 17

Status and notification bar 17

Status and notification icons 18

Clock widget 19

Add widgets to the home screen 19

Favourites tray 19

Flight mode 20

Voice actions 20

Apps 21

About Apps 21

Recommended apps 21

Google Play™ Store 21

Apps precautionary advice 21

Update apps 22

Manage and restore apps 22

Close apps 22

Uninstall apps 22

Vertu Services 23

Text entry 25

Keyboard entry 25

Predictive text 26

Dictionaries 26

Change the keyboard language 26

Calls 27

About calls 27

Make and answer calls 28

Call the last number dialled 29

Quickly call your favourites 29

Listen to your voicemail 29

Divert calls to another number 29

Make a conference call 30

Silence an incoming call 30

Voice dialling 30

Contacts 31

About contacts 31

Call, text or email contacts 32

Add contacts 33

Join contacts 33

Edit or delete a contact 33

Save a number from a call or message 33

Personalise contacts 34

Add a contact group 34

Transfer contacts 34

Messaging and email 36

About messaging 36

Send and read messages 36

Send a message to a group 36

Instant messages 37

Manage messages 37

Email setup 37

Corporate email setup 37

Google mail setup 37

Personal email setup 38

Music 39

About music 39

Get music 39

Contents

Set up music 40

Play music 40

Maps and navigation 42

Google Maps™ 42

Google Maps™ Navigation 42

Personalisin g your phone 43

Widgets 43

Shortcuts 43

Ringtones 43

Wallpapers 44

Assign sounds to actions 44

Display settings 44

Auto-rotate 44

Screen lock 44

Date and time 45

Language and region settings 45

Social networks 46

Add an account 46

Delete an account 46

Synchronise contacts 46

Managin g acco un ts 47

Configure sync options 47

Add and delete accounts 47

Backup and restore accounts 47

Browser 48

About the web browser 48

Browse the web 49

Connect to the internet 49

Add a bookmark 49

Widget feeds 49

Privacy and security 49

Downloads 50

Camera 51

About camera 51

Take and share photos 52

Panoramic view 53

Camera settings 53

Record and share a video 53

Video settings 54

Gallery 55

About gallery 55

View and edit photos and videos 55

Share photos and videos 55

View an album 55

Create a folder 56

Assign contact images and wallpaper 56

Take a screen shot 56

Office t ools 57

Clock 57

Calculator 57

Calendar 57

Connectivity 58

Wi-Fi 58

Bluetooth 58

Set your phone to sync with your computer 59

Copy between the phone and a PC 60

NFC 60

Phone management 61

Free up phone memory 61

Optimise data usage 61

Data roaming settings 61

Back up and restore phone 62

Set your phone to lock automatically 62

Change your PIN code 62

Access codes 62

Master reset 63

Find your lost phone 63

Tips and tricks 64

General tips 64

Extend battery life 64

FAQ's 65

FAQs 65

Accessories 67

Battery charger 67

Data cable 67

Vehicle charger 68

Vertu Portable Power 69

Wired stereo headset 71

Specifications 72

Care of your pho ne 75

General care 75

Embroidery 75

Exotic leathers 75

Leather 76

Non-precious metals 76

Precious metals 76

Precious stones 77

Sapphire and ceramics 77

Safety and warranty 78

Safety text 78

Additional care and maintenance 82

Manufacturer's Limited Warranty 83

Software application notices for the phone 86

Certificates and Licences 88

Environmental 88

Export and controls 89

Copyright and trademark notices 89

SAR (Specific Absorption Rate) notice RM828V 90

Contents

Introduction

Your VERTU Ti phone

This user guide is intended to provide you with details on how to use the prominent features on your VERTU Ti.

To access the exclusive privileges and benefits such as Vertu Life, Vertu Concierge and Vertu Certainty, you must register your phone.

The pictures used in this user guide are provided for illustration purposes only. They may differ from those on your actual version of the VERTU Ti.

Help and support

To find out more about using your VERTU Ti phone:

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Contact Vertu Customer Service by either pressing the Vertu key or through the Vertu Certainty app.

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Refer to the user guide on your phone from the Vertu Certainty app, or the full reference manual on the Vertu website at http://www.vertu.com/help-and-support/user-guides-and-downloads.aspx.

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Use the setup wizards available on your VERTU Ti phone to help you with registration to create an email account.

Safety

Read these simple guidelines. Not following them may be dangerous or illegal. Read the complete user guide for further information.

Switch off in restricted areas

Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.

Road safety comes first

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

Interference

All wireless devices may be susceptible to interference, which could affect performance.

Qualified service

Only qualified personnel may install or repair this product.

Keep your device dry

Your device is not water-resistant. Keep it dry.

Protect your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

Your phone

Package contents

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VERTU Ti phone

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Leather phone slip case

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Wired stereo headset (WH-3V)

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Wall charger (AC-31) with regional plug heads

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Vertu Portable Power pack (DC-15V)

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Car charger (DC-30V)

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Two microUSB cables 1200 mm (CA-209DV)

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MicroUSB cable 250 mm (CA-210DV)

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Polishing cloth

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Micro and nanoSIM adapters

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User collateral pack

The package contents may vary slightly in accordance with the materials used in your particular phone and with regional regulations.

Features and keys

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Front

Back

Top

Your phone

Front camera lens

Vertu key

Charging/connectivity port

Loudspeaker (stereo)

Pulse indicator

Ambient light sensor

Display

Menu key

Home key

Back key

Headset connector

Volume up key

Volume down key

Loudspeaker (stereo)

Flash lens

Back cover release latch

Rear camera lens

Back cover

Power key

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Your phone

Back, home and menu keys

Back key

Home key

Menu key

Press Back to go back to your previous screen.

Press Home to close an app and return to the home screen. From the home screen, press and hold

Home to see a list of recent apps.

Press Menu to open the options of the app you are currently using.

Antenna locations

Avoid touching the antenna areas while the antennas are in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power levels during operation.

Headset

Use the headset provided with your VERTU Ti phone to connect to your phone. Alternatively, you can connect any compatible headsets.

Change the volume

Press the volume keys to change the volume of your ringtone or adjust the volume during a call.

Also use the volume keys to adjust the media volume while listening to music or watching videos.

Your phone

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Getting started

Insert the SIM card

Your VERTU Ti phone is designed to be used with a standard SIM card or, through the use of a special adapter, with a microSIM or a nanoSIM card. Your sales pack contains two adaptors to convert a microSIM card or a NanoSIM card into a SIM.

NanoSIM card (shown in the provided adapter)

MicroSIM card (shown in the provided adapter)

SIM card

Important: Use of incompatible nanoSIM, microSIM or SIM cards may damage the card or your

phone, and may corrupt data stored on the card.

To avoid damaging the SIM card or your phone, follow these steps carefully:

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Lift the latch 1 and push the mechanism up to release the back cover.

Getting started

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Open the SIM door and insert your SIM, as shown.

Note: Always remember to power off your phone before removing and inserting a SIM card. This action will ensure that your network connectivity is restored.

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Close the SIM door and lock into place.

4. Replace the back cover.

Charge the phone

The internal battery needs before first use. Connect the supplied USB data cable into the charging port on the side of the phone. Then connect the other end of the cable to the USB port on your Vertu mains charger.

Important: Use only chargers, cables and accessories supplied by Vertu.

If the phone indicates a low charge, do the following:

1. Connect the supplied wall charger to the wall outlet and then to the micro-USB connector on your VERTU Ti phone.

Getting started

2. When the battery is fully charged, disconnect the charger from the phone and then from the wall outlet.

Note:

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You can use the phone while it is charging.

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If the battery is completely discharged, it may take several minutes before the charging indicator is displayed or before you can make any calls.

Tip: You can also charge your VERTU Ti phone using the VERTU Portable Power pack and the vehicle charger, supplied in the sales box.

Charge the battery using the VERTU Portable Power pack

To charge the VERTU Portable Power pack connect the USB data cable supplied into the charging port on the base. Then connect the other end of the cable to the USB port on your Vertu mains charger.

Once the VERTU Portable Power pack is charged, you can connect it to your phone to charge the phone while you are on the move.

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Charge the battery over USB

You can also charge your phone by connecting it to your computer using the USB cable.

Note: Your phone charges quicker when connected to the wall charger.

Extend battery life

For tips on how to extend battery life, see "Extend battery life" on page 64.

Switch the phone on or off

Switch on: Press and hold the power key until the phone vibrates.

Switch off: Press and hold the power key, and then touch Power off.

Getting started

In the unlikely event that your phone stops responding, reboot it.To reboot, press and hold the Power and Volume Down keys, at the same time, until the phone vibrates.

Note: Always remember to power off your phone before removing and inserting a SIM card. This action will ensure that your network connectivity is restored.

Touch screen actions

Important: Avoid scratching the touch screen. Never use a pen, pencil, or other sharp object on the

touch screen.

Touch

To select an item on the screen, touch it.

Touch and hold

To select an item and the actions associated with it, touch and hold.

Drag

Touch and hold the item, and then slide your finger across the screen.

Getting started

Flick

Scroll quickly between views or through lists.

Pinch or double-touch

Place two fingers on an item, such as a photo or web page, and then slide your fingers apart to zoom in or together to zoom out.

Or, simply double touch the item to zoom in or out.

Start-up process

Step 1: Google registration

If you do not already have a Google™ account, you will be prompted to create one during the registration process. This is highly recommended as a Google account will give you access to the Google Play™ Store and other web-based Google Mobile™ services.

Once you've logged in, all your Gmail™ contacts are synced to your VERTU Ti phone, ready for use.

Getting started

Gmail provides the primary means for backing up the contacts, emails and calendars associated with your account.

Step 2: VERTU registration

If you are a new Vertucustomer you will be asked to create a Vertu account. If you already own a Vertu phone you can simply log in to your exiting account with your Vertu username and password.

Completing Vertu registration will give you access to unique privileges and benefits relevant to you.

Tip: For quick access to the range of exclusive services, press the Vertu key.

Step 3: Recommended apps

For more on the apps that Vertu recommend, see See "Recommended apps" on page 21.

Step 4: Transfer contacts

Transfer contacts to your VERTU Ti phone with your SIM card or with your Gmail™ account.

For information on transferring contacts, see "Transfer contacts" on page 34.

Use your phone when it is locked

To unlock the screen, press the Menu key or the Power key and then touch and drag to .

You can lock the screen either by pressing the Power key or by simply leaving the screen to time out.

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Explore

About the home screen

The home screen acts as a gateway to the functions on your VERTU Ti phone while also providing you with all the latest information:

Status and notification bar

Widget

Apps menu

Favourites tray

Note: Your home screen may look a little different.

Status and notification bar

Status information, such as time, network signal strength and battery level indicator, is displayed at the top right of the screen.

Any notifications, such as new messages or calendar appointments, are displayed in the top left of the screen. To see your notifications, touch the bar and drag down. Touch a notification to open it.

Tip: Flick the notification left or right to clear it from the list. Touch to clear all notifications.

Status and notification icons

network (full signal) H+ (fastest data)

GPS active warning

Explore

Wi-Fi in range Wi-Fi connected

Bluetooth™ on Bluetooth connected

USB connected background data sync

active call missed call

airplane mode microSD card

new text message alarm set

new email calendar event reminder

new voicemail music player active

vibrate speakerphone on

sound off call muted

battery (charging) downloading

Explore

battery (full charge)

Clock widget

The clock widget on the home screen displays the following information:

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Time and date in either analogue or digital format

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Alarms set for the next 12 hours (analogue display only)

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Free and busy periods taken from the Calendar, around the clock bezel (analogue display only)

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Local time. If you are roaming, the clock displays both the local time and the time at your home location.

To set an alarm, touch the centre of the clock.

To display an appointment, touch the appropriate quadrant of the clock, and then touch the pop-up to open the appointment. To clear the appointment, touch the screen.

Add widgets to the home screen

Widgets are apps that provide live content such as news, weather forecasts and messages.

To add widgets to the home screen:

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Touch Apps and touch WIDGETS at the top of the screen.

2. Flick left to view all widgets.

3. To select a widget, touch and hold it, and then drag it to the home screen.

To see the widget menu options, open the widget and press Menu .

To resize certain widgets, such as Calendar, touch and hold the widget until you feel a vibration. Then drag it to the size required.

Note: Downloaded apps from the Google Play™ Store may automatically download other associated

widgets. To check your widgets, touch Apps and then touch WIDGETS.

Favourites tray

The favourites tray appears at the bottom of the home screen. Use it to access your favourite apps quickly.

To remove an app from the favourites tray, touch and hold the app then drag to Remove at the top of the screen.

Note: You cannot remove the Apps shortcut from the favourites tray.

Explore

To add an app to the favourites tray, touch Apps . Touch and hold the app, and drag it to the favourites tray.

Flight mode

To turn off all the wireless connections on your phone, press and hold the Power key > Airplane m ode.

Tip: Flight mode helps to conserve battery power.

Voice actions

With voice actions you can set an alarm, call friends, and more just by speaking clearly into your phone.

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Voice dialling: touch Apps > Voice Dialler, and then say “Call” and then a contact name or phone number.

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Voice commands: touch Apps > Voice Dialler, and then say a command from the list shown, such as "Open Calendar".

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Text entry: touch a text entry field to open the touch screen keypad. Touch and then say what you want to type, for example "Hi Andy".

Apps

About Apps

Your VERTU Ti phone gives you access to a wide range of useful apps.

To access your apps, touch Apps from the home screen. Flick left or right to see all your apps.

To close the apps screen, press Home .

To view your most recently used apps, press and hold Home .

Recommended apps

Recommended apps provides you with a single, trusted destination where you can quickly and simply browse and install the applications you use every day. The selection of applications displayed has been chosen based on your country, ensuring that they are relevant to you.

Google Play™ Store

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Google Play™ Store has an app to help you with just about anything.

Scroll to the app you want to install, and then touch Install (if the app is free) or touch the price to buy. Once installed, the new app is displayed in the apps screen.

Tip: To view a list of your downloaded apps, your Play Store settings, your Play Store wishlist, and more, press Menu .

Tip: To conserve data usage and only update your apps over Wi-Fi, press Menu > Settings > Update over Wi-Fi only.

Important: Choose your apps carefully from trusted sites, or you can rely on Vertu-recommended

apps. See "Apps precautionary advice" on page 21 and "Recommended apps" page 21.

Your application purchases are tied to your Google Account and can be installed an unlimited amount of times on any device. So, for example, if you remove "My Favorite Game" to save memory, you can reinstall it at a later date with no charge by simply visiting My Apps. You can also re-install apps from the My Android Apps section of play.google.com.

Apps precautionary advice

To protect your phone from the threat of spyware, phishing, or viruses, it is important that you choose your apps carefully. For Vertu-recommended security apps, see "Recommended apps" on page 21.

Apps

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Some apps drain your phone of phone memory and battery more than others. If you find that an app is draining your phone, simply uninstall it. For more information, see "Uninstall apps" on page 22.

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Before you install an app in Play Store, check the ratings and comments. If you aren't convinced by the legitimacy of an app, don't install it.

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Some apps may contain inappropriate content for children.

Update apps

If you receive an over- the-air notification of an update on your phone, you can follow the instructions to download and install the update software or you can opt to dismiss the notification.

To check for updates on your phone, touch Apps > Settings > About phone > System

updates.

Manage and restore apps

To manage your apps, touch Apps > Settings > Apps > All.

Touch an app to see its details (such as access permissions and file size), and then touch to select options such as force the app to stop, uninstall, or clear data.

To restore apps that you have previously installed from Google Play Store, touch Apps > Play Store and then press Menu > My Apps. A list of your downloaded apps is displayed, and these apps are available to download again.

Close apps

To close an app, press Home .

Tip: To view apps that you have recently closed, press and hold Home . To remove apps from this list, flick left or right.

Uninstall apps

To delete an app, touch Apps > Settings > Apps > app name > Uninstall.

Vertu Services

Your unique Vertu experience starts with registration. Once you have successfully registered your phone you are able to access the privileges and benefits by pressing the Vertu key.

Vertu Life

Delivers exclusive access to curated experiences, trusted recommendations and specially selected features.

Included within Vertu Life is:

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Privileges (formerly Vertu Select Opportunities)

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City brief

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Access (formerly Private Members Clubs)

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Articles (formerly Vertu Select Articles)

Vertu Concierge is heavily integrated into the Life app, meaning that any of the content which interests you can be activated quickly and simply.

You can also manage your Concierge Requests (formerly Concierge Live) directly within the Life app.

Vertu Concierge provides expert assistance designed to meet your every need, 24/7 via voice, email or Live Chat.

More than ever before the content delivered to you within the Life app will be tailored to your interests. Within the app you can adjust your profile, including your interests, and this directly affects the content which you see when you visit Vertu Life.

Vertu Life also includes two full screen widgets which are preloaded on the two left hand home screens on VERTU Ti. These beautiful picture frames provide location aware and interest aware previews of the latest Vertu Life content.

Vertu Certainty

The concept for Vertu Certainty is to protect you, your phone and your data.

The Certainty app is divided into three sections.

The first section caters for your personal security needs with the support of our partnership with the Protector Services Group. You can explore the unique service offering from PSG, have access to up-todate country based security alerts, and directly request a call-back from a PSG expert to discuss your own security needs.

Vertu Services

The second section is about the phone. Here you can read the online user guide, including FAQs and information on how to care for the phone, or there is quick access to call or email Vertu Customer Service for any additional support.

Once you have called Vertu Customer Service, and provided that Vertu has your consent, the Remote Assist Service enables the Technical Support Team to access your VERTU Ti remotely. The service is intended to assist you if you have problems setting up or using your phone. Please contact Vertu Customer Service if you wish to use the service.

You can also see the status of your warranty and any Certainty repairs you might have. Some VERTU Ti models include one complimentary outside-of-warranty Certainty repair which can be used during the first 12 months following purchase. You must register your phone to be eligible for the Certainty repair.

The final section of the Certainty app is about protecting your data. Here the application shows, in a graphical representation, how much of the internal data storage you are using, and equally how much of your Google Drive™ cloud data storage you are using. There is also a quick link to launch the Google Drive cloud data application. Finally there is a link to our Recommended Apps section to support you with other data protection issues, such as anti-virus and malware, remote lock/track and wipe, and various elements of data backup.

Text entry

Keyboard entry

To open the touch screen keyboard touch a text entry box. To enter text, touch the letters on the keyboard. The keyboard is displayed in your country's native text input format, for example, QWERTY, in both portrait and landscape modes.

Tip: You may find it easier to use the keyboard in landscape mode.

Tip: To select text, touch and hold text to select it. Tabs mark the boundaries of the selected

text. Drag the tabs to select the text you want.

Touch icons at the top of the screen to Cut or Copy selected text. In a landscape display, touch Edit > Cut or Copy.

Cut, copy and paste text

Touch and hold the text to select it. Tabs mark the boundaries of the selected text. Drag the tabs to select the text you want then touch icons at the top of the screen to cut, copy or paste the selected text. In a landscape display, touch Edit to view options.

Text entry

Predictive text

Predictive text input is based on a built-in dictionary to which you can add new words. It is not available in all languages, and is active by default. When you start typing a word, your phone suggests possible words as you type. When the correct word is displayed, touch the word. If the word is not in the dictionary, the phone suggests an alternative word from the dictionary. To add a new word to the dictionary, touch the word you have typed.

Dictionaries

To view your dictionaries touch Apps > Settings > Langu age & input > Personal dictionaries.

Touch + to add words to your dictionary.

Change the keyboard language

To change the language on your keyboard, touch Apps > Settin gs > Language & input > Language.

Calls

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About calls

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Calls

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Dialler

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Recent calls

Calls

Contacts

Call

Search

Make and answer calls

To make a call:

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Touch Apps > Phone and enter the phone number on the dial pad.

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To make the call, touch .

Note: To enter the + character, used for international calls, touch and hold 0.

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To end the call, touch .

To answer a call, touch and drag to .

Vertu RM-828V Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Your VERTU Ti phone

Help and support

Safety

Safety

Your phone

Package contents

Features and keys

Back, home and menu keys

Antenna locations

Headset

Change the volume

Getting started

Insert the SIM card

Charge the phone

Switch the phone on or off

Touch screen actions

Start-up process

Use your phone when it is locked

Explore

About the home screen

Status and notification bar

Status and notification icons

Clock widget

Add widgets to the home screen

Favourites tray

Flight mode

Voice actions

Apps

About Apps

Recommended apps

Google Play™ Store

Apps precautionary advice

Update apps

Manage and restore apps

Close apps

Uninstall apps

Vertu Services

Vertu Services

Text entry

Keyboard entry

Predictive text

Dictionaries

Change the keyboard language

Calls

About calls

Make and answer calls