Vertu ASTERE, ASTER T User Manual

HANDMADE IN ENGLAND

A S T E R

U S E R G U I D E V E R S I O N 1 . 0

Contents

Introduction 5

Your Aster phone 5 Help and support 5

Safety 6

Your phone 7

Package contents 7 Features and keys 7 Antenna locations 8 Headset 9 Change the volume 9

Getting started 10

Insert the SIM card 10 Charge the phone 11 Switch the phone on or off 12 Touch screen actions 13 Start-up process 14 Use your phone when it is locked 15

Explore 16

About the home screen 16 Status and notification bar 16 Status and notification icons 17 Clockwidget 18 Back, home and recent apps 18 Add widgets to the home screen 18 Favourites tray 19 Aeroplane mode 19 Voice actions 19

Apps 20

About apps 20 Recommended apps 20 Google Play™ 20 Apps precautionary advice 21 Update apps 21 Manage and restore apps 21 Close apps 21 Uninstallapps 22

Vertu Services 23

About Vertu Services 23

Text entry 25

Keyboard entry 25 Predictive text 25 Gesture typing 26 Dictionaries 26 Change the keyboard language 26

Calls 27

About calls 27 Make and answer calls 27 Call the last number dialled 28 Quickly callyour favourites 28 Listen to your voicemail 28 Divert calls to another number 29 Make a conference call 29

Contacts 30

About contacts 30 Call, text or emailcontacts 30 Add contacts 31 Join contacts 31 Edit or delete a contact 31 Save a number from a call or message 31 Mark contactsas favourites 32 Personalise contacts 32 Transfer contacts 32

Messaging and email 34

About messaging 34 Send and read messages 34 Send a message to a group 34 Instant messages 34 Manage messages 35 Corporate email setup 35 Google mail setup 35 Personal email setup 36

Music 37

About music 37 Adding songs or albums to Play Music 37 Playmusic 38

Contents

Maps and navigation 40

Google Maps™ 40 Google Maps™ with Navigation beta 40

Personalising your phone 41

Widgets 41 Shortcuts 41 Ringtones 41 Wallpapers 42 Assign sounds to actions 42 Display settings 42 Auto-rotate 42 Screen lock 43 Date and time settings 43 Language and region settings 43

Social networks 44

Add an account 44 Delete an account 44 Synchronise contacts 44

Managing accounts 45

Configure syncoptions 45 Add and delete accounts 45 Backup and restore accounts 45

Browser 46

About the web browser 46 Browse the web 46 Connect to the internet 47 Add a bookmark 47 Widget feeds 47 Privacy and security 47 Downloads 48

Camera 49

About camera 49 Take and share photos 49 Camera settings 50 Record and share a video 50 Video settings 51

Gallery 52

About gallery 52 View and edit photos and videos 52

Share photos and videos 52 View an album 52 Create a folder 53 Assign contact images and wallpaper 53 Take a screen shot 53

Office tools 54

Clock 54 Calculator 54 Calendar 54

Connectivity 56

Wi-Fi 56 Bluetooth 56 Location services 57 Set your phone to syncwith your

computer 58 Copy between the phone and a PC 58 Tethering and portable hotspot 59 NFC 59

Phone management 60

System update 60 Free up phone memory 60 Optimise data usage 60 Data roaming settings 61 Back up and restore your phone 61 Set your phone to lockautomatically 61 Change your PIN code 61 Access codes 62 Master reset 62

Tips and tricks 63

General tips 63 Extend battery life 64

FAQs 65

Questions 65 How can I extend the battery life of my

phone? 66 Do I need a Google™ account to use my

phone? 66 How can I reduce my data costs,

especially when abroad? 66

Contents

How do I transfer music from my computer to my phone? 67

How can I listen to myiTunes music library on my phone? 67

How do I setup an email account on my phone? 68

How do I transfer contactsto my phone? 68 How do I set mymusicas ringtone? 69 How do I change the font size on my

phone? 69 How do I checkif I have the latest

software updates on myphone? 69 Why have I got no connectivity? 69 Why is myinternal storage lessthan

advertised? 70 How do I protect myphone from

unauthorised use? 70 How do I find the IMEI number of my

phone? 70 How can I clear the log of my calls or the

list of people I have contacted frequently? 70

Why doesmy phone get warm? 70 How do I know how much storage I have

on my phone? 71 How do I set a photo as mywallpaper? 71 Can IstilluseGoogle Mapsif I do not

have a data connection? 71

Accessories 72

Battery charger 72 Data cable 73 Wired stereo headset 73

Specifications 74

Care of your phone 76

General care 76 Embroidery 76 Exotic leathers 76 Leather 77 Non-precious metals 77 Precious metals 77

Precious stones 77 Sapphire and ceramics 78

Safety and warranty 79

Safety text 79 Additionalcare and maintenance 83 Manufacturer's Limited Warranty 84 Software application notices for the

phone 87 Environmental 89 Export and controls 90 Copyright and trademark notices 90 SAR (Specific Absorption Rate) notice -

VM-01 91 Declaration of Conformity 92

Contents

Introduction

Your Aster phone

This user guide is intended to provide you with details on how to use the prominent features on your Aster.

To access the exclusive privileges and benefits such as Vertu Life, Vertu Concierge, and Vertu Certainty, you must register your phone.

The pictures used in this user guide are provided for illustration purposes only. They may differ from the exact appearance of your Aster.

Help and support

To find out more about using your phone:

Contact Vertu Customer Service by either pressing the Vertu key or through the Vertu Certainty app.

Refer to the user guide on your phone from the Vertu Certainty app, or on the Vertu website at

http://www.vertu.com/help-and-support/user-guides-and-downloads.aspx.

Use the setup wizards available on the phone to help you with registration to create an email account.

Compliance information

You can find compliance information on a retractable metalflap that is located in the SIM compartment. For instructions on accessing the SIM compartment, see "Insert the SIM card" on page 10. The information displayed includes the IMEI number, serial number, product name and 2D barcode.

Introduction

Safety

Read these simple guidelines. Not following them may be dangerous or illegal. Read the complete user guide for further information.

Switch off in restricted areas

Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructionsin restricted areas.

Road safety comes first

Obey all local laws. Alwayskeep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

Interference

Allwirelessdevices may be susceptible to interference, which could affect performance.

Qualified service

Onlyqualified personnel mayinstall or repair thisproduct.

Keep y our device dry

Your device is not water-resistant. Keep it dry.

Protect your hearing

To prevent possible hearing damage, do not listen at high volume levelsfor long periods. Exercise caution when holding your device near your ear while the loudspeaker isin use.

Safety

Your phone

Package contents

Aster phone

Wallcharger (AC-32V) with regional plugs

MicroUSB cable 1200mm (CA-225DV)

V Collection Wired Headset, Type WH-4V/WH-5V

Polishing cloth

NanoSIM to microSIM adapter

Collateral pack, including Quick Start Guide, and Authenticity Card

The package contents may vary slightly in accordance with the materials used in your particular phone and with regional regulations.

Features and keys

Front

Earpiece speaker

Headset connector

Notification light

Volume up key

Volume down key

Front camera

Ambient light sensor

Microphone

Loudspeaker (Stereo)

Your phone

Back

LED flash

MicroUSB connector

Vertu key

Power key/screen lock

Noise-cancelling microphone

Main camera

Back cover

Antenna locations

Avoid touching the antenna areas while the antennas are in use. Contact with antennas affects the communication qualityand may reduce battery life due to higher power levels during operation.

Your phone

Headset

Use the headset provided to connect to your phone. Alternatively, you can connect any compatible headsets.

Change the volume

Press the volume keys to change the volume of your ringtone or adjust the volume during a call. The Dolby Sound interface appears, use it to adjust the volume and settings on your phone.

Touch to open Dolby sound quick options.

Touch to open volume settings panel to customize music, ringtones, notifications, and alarms.

Touch to open the standard Android sounds settings view.

Your phone

Getting started

Insert the SIM card

Your Aster phone is equipped to work with a microSIM card. If you are currently using a nanoSIMcard, please use the adapter included in the sales pack.

Important: Use of a nanoSIM card without the adapter may damage the card or your phone and may corrupt data stored on the card.

To avoid damaging the SIM card or your phone, follow these steps carefully:

Press and slide the back plate cover to open.

Next open the SIM door and place your microSIM into the cavity as shown.

Getting started

Finally, close the SIM door and lockinto place (pictured). Then close the back cover and slide back.

Charge the phone

The internal battery needs activating prior to first use, and it is recommended to charge the battery at this point asit may not have been supplied with a full charge. Connect the supplied USB data cable into the charging port on the side of the phone. Then connect the other end of the cable to the USB port on your Vertu mains charger.

Important: Use only chargers, cables and accessories supplied byVertu.

If the phone indicates a low charge, do the following:

Connect the supplied wall charger to the wall outlet and then insert the microUSB connector into your phone.

2. When the battery is fully charged, disconnect the charger from the phone and then from the wall outlet.

Getting started

Note:

You can use the phone while it is charging.

If the battery is completelydischarged, it may take several minutesbefore the charging indicator is displayed or before you can make anycalls.

The phone cannot be activated using the Vertu Wireless Powerpack.

Other ways to charge the battery

You can also charge your phone by connecting it to your computer using the USB cable, or by placing it on the optionalVertu WirelessCharging Stand.

Note: Your phone charges quicker when connected to the wall charger.

Extend battery life

For tips on how to extend battery life, see "Extend battery life" on page 64.

Switch the phone on or off

Switch on: Press and hold the Power key until the phone vibrates.

Switch off: Press and hold the Power key, and then touch Power off.

In the unlikelyevent that your phone stops responding, reboot it. To reboot, press and hold the Power and Volume Down keys, at the same time, untilthe phone vibrates. This takes approximately 10 seconds.

Note: Alwaysremember to power off your phone before removing and inserting a SIM card. This action willensure that your network connectivity is restored.

Getting started

Touch screen actions

Important: Avoid scratching the touch screen. Never use a pen, pencil, or other sharp object on the touch screen.

Touch

To select an item on the screen, touch it.

Touch and hold

To select an item and the actions associated with it, touch and hold.

Drag

Touch and hold the item, and then slide your finger across the screen.

Getting started

Flick

Scrollquickly between viewsor through lists.

Pinch or double-touch

Place two fingers on an item, such asa photo or web page, and then slide your fingers apart to zoom in or together to zoom out.

Or, simply double touch the item to zoom in or out.

Start-up process

1 Google™ registration

If you do not already have a Google account, you willbe prompted to create one during the registration process. Thisishighlyrecommended as a Google account will give you accessto Google Play™and other Google apps.

Once you've logged in, all your Gmail™ contactsare synced to your Aster, ready for use.

Gmailprovides the primary means for backing up the contacts, emails and calendars associated with your account.

2 Vertu registration

If you are a new Vertu customer you will be asked to create a Vertu account. If you already own a Vertu phone you can simply log in to your existing account with your Vertu username and password.

Completing Vertu registration will give you access to unique privileges and benefits relevant to you.

Tip: For quickaccess to the range of exclusive services, press the Vertu key.

Getting started

3 Recommended apps

For more on the appsthat Vertu recommend, see "Recommended apps" on page20.

4 Transfer contacts

Transfer contacts to your phone with your Gmail™account or your SIM card.

For information on transferring contacts, see "Transfer contacts" on page32.

Use your phone when it is locked

To unlockthe screen, press the Power key and then touch and drag to .

You can lock the screen either by pressing the Power key or bysimply leaving the screen to time out.

For more information on different screen locktypes, see "Screen lock" on page43.

Getting started

Explore

About the home screen

The home screen acts as a gateway to the functions on your phone while also providing you with all the latest information:

Status and notification bar

Widget

Apps menu

Favourites tray

Back, Home and Recent

Apps

Status and notification bar

Status information, such astime, network signal strength and battery level indicator, is displayed at the top right of the screen.

Any notifications, such as new messages or calendar appointments, are displayed in the top left of the screen. To see your notifications, touch the bar and drag down. Touch a notification to open it.

You can also quicklycontrol your Wi-Fi, Bluetooth, GPS, mobile data, USB connectivityand display options from the status and notification bar.

Touch Home to close the status notification bar.

Tip: Flick the notification left or right to clear it from the list.

Explore

Status and notification icons

Network (fullsignal) New Gmail

No network Wi-Fi connected

GPRS data connection Wi-Fi available

Warning Bluetooth™ connected

+ (fastest data) Bluetoothconnected to an aptX® compatible accessory

Battery (full charge) GPS (location found)

Battery (charging) GPS (searching)

Battery (empty) USB connected

Active call Downloading

Missed call Uploading

New voicemail Preparing SD card

Calendar reminder Background data sync

New SMS Alarm set

New MMS Silent

New chat Vibrate

New email Aeroplane mode on

Explore

Clock widget

The clock widget on the home screen displays the following information:

Analogue clock with a digital date indicator

Alarms set for the next 12 hours

Free and busy periods, taken from the calendar, around the clock bezel

Local time. If you are roaming, the clock displays both the local time and the time at your home location.

To set an alarm, touch the centre of the clock.

To display an appointment, touch the appropriate quadrant of the clock, and then touch the pop-up to open the appointment. To clear the appointment, touch the screen.

Back, home and recent apps

You can use the three icons on the bottom of your screen to navigate between screens and apps.

1 32

Back

Home

Recent apps

Touch Backto go back to your previous screen.

Touch Home to move an app to the background and return to the home screen. Touch and hold Home to go to the search screen.

Touch Recent apps to view a list of the apps you have used most recently.

Add widgets to the home screen

Widgets are apps that provide live content such as news, weather forecasts and messages.

To add widgets to the home screen:

1. Press and hold the home screen.

2. Touch WIDGETS .

3. To select a widget, touch and hold it, and then drag it to the home screen.

Explore

To see the widget menu options, open the widget and touch .

To resize certain widgets, such as Calendar, touch and hold the widget and then release it. The widget is then highlighted and you can drag it to the size required.

Note: Downloaded appsfrom Google Play mayautomatically download other associated widgets. To checkyour widgets, touch and hold the home screen and then touch WIDGETS.

Favourites tray

The favourites tray appears at the bottom of the home screen. Use it to access your favourite apps quickly.

To remove an app from the favourites tray, touch and hold the app then drag to Remove at the top of the screen.

Note: You cannot remove the Apps shortcut from the favourites tray.

To add an app to the favourites tray, touch Apps. Touch and hold the app, and drag it to the favourites tray.

Aeroplane mode

To turn off allthe wirelessconnections on your phone, press and hold the Power key>Aeroplane mode.

Tip: Aeroplane mode helps to conserve battery power.

Voice actions

With voice actions you can set an alarm, callfriends, and more just byspeaking clearly into your phone.

Voice dialling: on the home screen, touch and then say“Call” and then a contact name or phone number.

Voice c ommands: on the home screen, touch and then say a command, such as "Open Calendar".

Explore

Apps

About apps

Your Aster gives you accessto a wide range of useful apps.

To access your apps, touch Apps from the home screen. Flick left or right to see allyour apps.

To close the apps screen, touch Home .

To view your most recently used apps, touch Recent apps .

Recommended apps

> >

Recommended apps providesyou with a single, trusted destination where you can quickly and simply browse and install the apps you use every day. The selection of apps displayed hasbeen chosen based on your country, ensuring that theyare relevant to you.

Google Play™

> >

The Google Play Store app willhelp you with just about anything.

Scrollto the app you want to install, and then touch Install (if the app is free) or touch the price to buy. Once installed, the new app is displayed in the apps screen.

To view a list of your downloaded apps, touch Apps> Settings>Apps. A list of your downloaded apps is displayed, and these apps are available to download again.

To conserve data usage and only update your apps over Wi-Fi, touch Apps> Play Store> > Settings>Auto-update apps>Auto-update over Wi-Fi only.

Important: Choose your apps carefully from trusted sites, or you can rely on Vertu recommended apps. See "Apps precautionary advice" on page 21 and "Recommended apps" page 20.

Your application purchases are tied to your Google account and can be installed an unlimited amount of times on any device. So, for example, if you remove 'My Favourite Game' to save memory, you can reinstallit at a later date with no charge bysimply visiting My Apps. For more information on My Apps, see "Manage and restore apps" on page21.You can also re-installapps from the MyAndroid™ Apps section of play.google.com.

Apps

Apps precautionary advice

To protect your phone from the threat of spyware, phishing, or viruses, it is important that you choose your apps carefully.For Vertu-recommended security apps, see "Recommended apps" on page 20.

Some apps drain your phone of phone memory and battery more than others. If you find that an app is draining your phone, simply uninstallit. For more information, see "Uninstallapps" on page 22.

Before you get Android apps on Google Play, check the ratings and comments. If you aren't convinced by the legitimacy of an app, don't install it.

Some apps may contain inappropriate content for children.

Update apps

If you receive an over-the-air notification of an update on your phone for a Google Play™ app, you can follow the instructions to download and install the update software or you can opt to dismiss the notification.

The Allow automatic updating setting isoften activated by default when you install an app. To change

this setting, touch Apps> Play Store> >Settings>Auto-update apps.

Tip: To conserve data usage and only update your apps over Wi-Fi, touch Apps >

Play Store> >Settings>Auto-update apps>Auto-update over Wi-Fi only.

Manage and restore apps

To manage your apps, touch Apps> Settings>Apps>All.

Touch an app to see its details (such as access permissionsand file size), and then touch to select options such as force the app to stop, uninstall, or clear data.

To restore apps that you have previously installed from Google Play Store, touch Apps>Play

Store> >My apps. A list of your downloaded appsis displayed, and these appsare available to download again.

Close apps

To close an app, touch Home .

Many of your apps will continue to run in the background after you have closed them. To quickly open

recently used apps, touch Recent apps .

Tip: To remove apps from this list , flick left or right.

Apps

Uninstall apps

To delete an app, touch Apps> Settings>Apps>app name>Uninstall.

Apps

Vertu Services

About Vertu Services

Your unique Vertu experience starts with registration. Once you have successfullyregistered your phone you are able to access the privileges and benefits by pressing the Vertu Key.

Vertu Life

Enter a world of opportunity with exclusive access to curated experiences and events. These have been selected for you using our expertise and influence.

Enjoyprivileged accessto a private members club in Hong Kong, tickets for the Champions League final or an invitation to join the stars at the Academy Awards, all dynamicallydelivered through your handset.

Vertu Concierge isheavily integrated into the Life app, meaning that any of the content which interests you can be activated quickly and simply.

You can also manage your Conciergerequests directly within the Life app.

Vertu Concierge provides expert assistance designed to meet your every need, 24/7 via voice, email or Live Chat.

More than ever before, the content delivered to you within the Life app willbe tailored to your interests. In the app you can adjust your profile, including your interests. Thispersonalisation will enhance the content that you see when you visit Vertu Life.

Vertu World View puts the exclusive world of Vertu Life into your hands. A finger touch allows your mind to travel anywhere on the globe to explore the beauty of what Vertu Life hasto offer.

Vertu Certainty

The concept for Vertu Certainty is to protect your phone, and your data. The Certainty app is divided into two sections.

The first section is about the phone. Here you can read the online user guide, including FAQs and information on how to care for the phone, or there is quickaccess to callor emailVertuCustomer service for any additional support.

Once you have called VertuCustomer service, and provided that Vertu has your consent, the Remote Assist service enables the TechnicalSupport Team to access your Aster remotely. The service is intended to assist you if you have problems setting up or using your phone. Please contact VertuCustomer service if you wish to use the service. In this section of the app, you can also see the status of your warranty.

Vertu Services

The second section of the Certaintyapp isabout protecting your data. Here the application shows, in a graphical representation, how much of the internal data storage and how much of your Google Drive™ cloud data storage you are using. There is also a quicklink to launch the Google Drive cloud data application. Finally there isa link to our Recommended apps section to support you with other data protection issues, such as anti-virus and malware, remote lock/trackand wipe, and various elements of data backup.

Vertu Services

Text entry

Keyboard entry

To open the touch screen keyboard, touch a text entry box. To enter text, touch the letters on the keyboard. The keyboard is displayed in your country's native text input format, for example, QWERTY, in both portrait and landscape modes.

Tip: You may find it easier to use the keyboard in landscape mode.

3 4

Text box

Shift

Keyboard for numbers and symbols

Speech-to-text dictation

Space

Delete

Cut, copy and paste text

Touch and hold a section of text to select it. Tabs appear, marking the boundaries of the selection. Drag

these tabs to reduce or increase the selection, and then touch or to cut or copy. (In a landscape display, touch Edit to view your options.) To paste the text, touch the point where you wish to insert it, and

touch the tab that appears. Then touchPaste.

Predictive text

Predictive text input is based on a built-in dictionary to which you can add new words. It is not available in alllanguages, and is active by default. As you start typing a word, your phone suggestspossible words for you to choose. When the correct word isdisplayed, touch the word. If the word isnot in the dictionary, the phone suggestsan alternative word from the dictionary. To add a new word to the dictionary, touch the word you have typed.

Tip: To see a menu of punctuation marks, touch and hold the fullstop key.

Text entry

Gesture typing

For many languages, your phone lets you to spell out words by sliding a finger tip across the keyboard. As you move between keys, your movements are traced bya blue trailacross the keyboard and the word you have spelt out appears in the middle of the strip above the keyboard. To end a word and insert a space, lift your finger. The phone automatically inserts spaces between words.

Dictionaries

To view your dictionaries, touch Apps> Settings>Language & input>Personal dictionaries.

Touch + to add wordsto your dictionary.

Change the keyboard language

To change the language on your keyboard, touch Apps> Settings >Language & input and select another option from KEYBOARD & INPUT METHODS.

Note: The keyboard options available willchange depending on your language selection.

If you change the keyboard language and you want to be able to use spellcheck for the new language,

you must install an additionalkeyboard dictionary. Under KEYBOARD & INPUT METHODS, touch (Google Keyboard)>Add-on dictionaries>a listed dictionary option>Install.

Text entry

Calls

About calls

> >

Recent calls

Calls

Options menu

Make and answer calls

To make a call:

Touch Apps > Phone> dial pad and enter the phone number on the dialpad.

To make the call, touch .

Note: To enter the + character, used for internationalcalls, touch and hold 0.

To end the call, touch .

Tip: To voice diala contact from the home page, touch and say“Call” followed bya contact name.

Calls

To answer a call, touch and drag to .

To send an incoming call to your voicemail, touch and drag to .

To send an automated text message to the caller, touch , drag to , and then select an appropriate message.

To silence an incoming call, press the Power key or Volume keys.

Call the last number dialled

The calllog displays information about the callsyou have made and received. This makes it easy to call someone again if they are not answering. Simply accessthe calllog and quickly retrieve the number.

From the home screen, touch Phone> :

To calla number, touch the phone icon next to the contact.

To see call details, touch the contact.

To clear the list, touch Clear call log.

Quickly call your favourites

To quickly call your most frequently called contacts, from the home screen touch People> .

To call, text, email, or view contact information, touch the contact.

To edit, share or delete a contact, or to set a ringtone for a contact, touch the contact and then

touch .

To clear the list of frequently called contacts, displaythe list> >touch Clear frequents.

Listen to your voicemail

You can divert your incoming calls to your voicemail (network service). Also, people can leave you a message, for example, when you have not answered the call.

To listen to your voicemail messages, from the home screen touch Phone, and then touch and hold 1 on the dial pad.

Calls

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Vertu ASTERE, ASTER T User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual